1www.eastherts.gov.uk

@Eastherts

EastHertsDC

easthertscouncil

01279 655261

Your recycling, composting Your recycling, composting & refuse service& refuse service

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Your collectionsPlease make sure that you continue to place your containers out by 7am on the day of your collection. Collections may be carried out any time from 7am until 5pm.

Before you report a missed collection please check:• You’ve put the bin/box out on the

correct day. Check your collection dates on our website

• Your bin doesn’t have a sticker on showing it contains an incorrect item

• You placed your bins or boxes on the boundary of your property by 7am on collection day

Please only report a missed collection after 5pm on the day of collection. All missed collections must be reported within 48 hours in order for us to return. You can report them online at www.eastherts.gov.uk/missedbin or call 01279 655 261

ROADWAY

PAVEMENTBOUNDARY LINE

GARDEN PATH GARDENOR

DRIVE

YES PLEASEKeep your bin lids closed. This stops waste escaping and littering your area. Open bins and spilled waste may also encourage pests.

Your inner paper box, if you have one, should be kept inside your bin. If it fills up, you are welcome to place a kerbside box out with paper only inside. Please contact us to request an additional kerbside box.

NO THANKSWe cannot accept large cardboard placed beside your blue lidded bin. All recyclables need to be contained within your bin for collection.

Do not place waste or recycling beside any of your bins. Side waste will not be taken. If you have more waste than can fit in your bins, you should take it to your local household waste site. See page 4 for more information.

Please do not leave your containers on the pavements or highways in between collection days. Blocking the pavement can be hazardous for people with pushchairs, wheelchairs or the visually impaired.

Only one brown bin, one blue lidded bin and one black bin will be emptied per property. We will remove any additional unauthorised bins placed out for collection.

Collection datesPlease use your calendar to make sure you put the right bin out on collection day or visit www.eastherts.gov.uk where you can look up your collection dates.

Monday 30

Monday 29

FEBRUARY 2020 MARCH 2020 APRIL 2020 MAY 2020

Monday 3 Monday 2 Monday 6 Monday 4

Monday 10 Monday 9 Tuesday 14 Monday 11

Monday 17 Monday 16 Monday 20 Monday 18Monday 23 Monday 27 Tuesday 26JUNE 2020 JULY 2020 AUGUST 2020 SEPTEMBER 2020

Monday 1 Monday 6 Monday 3 Tuesday 1

Monday 8 Monday 13 Monday 10 Monday 7

Monday 15 Monday 20 Monday 17 Monday 14

Monday 22 Monday 27 Monday 24 Monday 21OCTOBER 2020 NOVEMBER 2020 DECEMBER 2020 JANUARY 2021

Monday 5 Monday 2

Monday 14Wednesday 6

Monday 12 Monday 9

Monday 21Tuesday 12

Monday 19 Monday 16

Wednesday 30Monday 18

Monday 26 Monday 23Monday 25

Monday 7

Monday 24

Monday 30

Waste and Recycling CollectionsFebruary 2020 to January 2021

YOUR COLLECTION DAY IS A MONDAY

Ref. MW1

www.eastherts.gov.uk

@EasthertsEastHertsDCeasthertscouncil01279 655261

Both black and brown bins may be used for food waste if the weather is hot.

In cases of snow and ice

please check the council website for information

on

collections.We have included your revised collection dates for Easter,

Christmas and the bank holidays.

Report missed

collectionswithin

48 hours

Waste Week

Recycling Week

Monday 28

Am I eligible for a larger black bin?Yes, if your family has six or more permanent residents, two or more children in nappies or someone who has a medical condition that produces excess waste, please contact us.

Please note:

if your bin is

too heavy this

may prevent us

from being able

to empty it.

Food WasteEach year, 7 million tonnes of food waste is thrown out of UK households. This adds up to the average family of four throwing away £70 a month!

Here are some tips on how you can reduce your food waste so you can benefit the environment, as well as your wallet.

Smart shopping Discount food offers can result in us buying more than we need, leading to food being destined for the brown bin. You can avoid this by making and sticking to shopping lists.

Brown BinRemember, anything that doesn’t get used up or eaten, such as teabags, egg shells and fish bones can go in your brown bin, where it will be turned into high quality compost.

Waste not, want not!Before planning a meal, have a look in the fridge and try to use up any loose fruit and veg. Visit lovefoodhatewaste.com for inspiration on how to use up leftovers.

Wise storageMake sure you are storing food correctly and that your fridge temperature is set to below 5°C, to avoid food spoiling early. Familiarise yourself with items that can be stored in the freezer – this includes bread, yoghurt, herbs and even cake!

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Electrical items should be taken to one of the household waste and recycling centres (see below).

Your bin lid must be closed. This is to ensure all waste is contained and does not attract vermin/pests.

Please do not overfill your bin, as our machinery may be unable to lift it safely, preventing us from emptying it.

Remember to let ash completely cool before putting it in your black bin.

Do not use your black bin for builders’ waste or rubble.

Please do not present excess waste or waste at the side of your bin – it will not be collected.

General waste/black binBlack bins are collected every two weeks on your waste week.

Your black bin should be used for waste that you cannot recycle. All material placed in your black bin will go to landfill. You may include food waste in your black bin if your brown bin is full, but it will not be composted.

Household Wasteand RecyclingCentres (HWRCs)If you have larger items of waste for recycling or disposal, such as electrical goods, hard plastics, wood, metal or fluorescent lamps, take them to your local HWRCs. For details of the nearest site, and what it can accept, please visit www.wasteaware.org.uk

Crews and safe workingCollection crews are working across the district to make sure you receive your refuse, recycling and composting collections. East Herts Council will not tolerate aggressive or abusive behaviour aimed at our contractors and may report incidents to the police.

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What can I recycle at home?Recycle Right For East Herts - Recycling the right items in your blue lidded bin that are clean and empty, means your recycling can be transformed into useful everyday items.

Cardboard Food and drink cartons

Tins, cans, foil and aerosols Plastic bottles, pots, tubs and trays

Glass bottles and jars

What can’t I recycle at home?Some items can’t be recycled at home or need to be treated by more specialised recycling equipment.

Hard plastics such as toys, hangers and garden furniture ★

Clothing, textiles and shoes ★ Electrical items ★ Crisp packets and

sweet wrappers

Plastic film and wrapping (any plastic that can be

scrunched up)

Disposable nappies

★ Can be recycled at your local Household Waste Recycling Centre (dump/tip) or at some neighbourhood

recycling banks or charity shops. Please place these items in your household rubbish.

Carrier bags (some supermarkets

collect these)

TOP TIPKeep a

recycling bin in

your bathroom to

collect all shampoo,

deodorant and

shower gel bottles

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Organic wastePlease note that brown bins containing items that cannot be composted will not be emptied.

For more information on how to recycle or compost the majority of household waste, visit the bins, waste and recycling page on the council’s website: www.eastherts.gov.uk

YES PLEASE• Food waste

• Food waste bones

• Tea bags

• Meat & fish

• Grass, cuttings & clippings

• Plants/flowers

• Twigs & small branches

• Paper liners

• Newspaper for wrapping food waste

• Vegetarian animal bedding (including shredded paper)

NO THANKS• Soil

• Turf

• Gardening equipment

• Cat litter/dog waste

• Nappies

• Treated wood

• Building materials

• Household waste

• Plant pots & planters

• Polystyrene

REMEMBERNO CARDBOARD!

Cardboard should be placed in the blue lidded bin.

Caddy liners are an easy way to transport food waste to your brown bin.

Unfortunately, we are unable to accept any “compostable” products, such as cutlery or cups in your brown bin. This includes film and magazine covers. These items will need to be put in your black bin.

Please only use bags with the seedling symbol to line your food caddies.

Please note:if your bin is

too heavy this may prevent us from being able

to empty it.

Please note:if your bin is

too heavy this may prevent us from being able

to empty it.

Your blue lidded binYour blue lidded recycling bin is for cardboard, glass, tins, cans, foil, plastic bottles, plastic containers, aerosols and cartons.

Please keep the paper separate from other material, either in your inner paper box or presented next to your bin in a kerbside box. Paper is a valuable material; please do not put the paper in with the rest of your recycling as this will prevent your bin from being emptied.

Bins and boxes containing items that are not recyclable will not be emptied. Please use the list on page 5 to see which items can and cannot be recycled.

Your inner paper boxPaper can be presented in an inner paper box or a kerbside box - please ensure no other recyclables are included with the paper as this will prevent them being emptied.

• Newspaper• Magazines• Mail/junk mail• Shredded paper

• Leaflets• White envelopes • Directories/

Yellow Pages

TOP TIPPlace shredded

paper in an old

envelope or wrap in

newspaper to stop it

blowing around.

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Bank Holiday collectionsThese can be found on your calendar or by visiting www.eastherts.gov.uk. At Christmas we will hang a reminder on your bin of your collection dates. These are the same as will be on your calendar.

What should I do when a collection is missed?Check your bin to see if there is a sticker explaining why it was not emptied. If your bin had the wrong items in it, remove them in time for the next scheduled collection, as we will not return before then.

If no sticker has been left and your binwas presented on the boundary of your property by 7am you must contact us within 48 hours to report the missed collection.

You can now easily report missed collections online by visiting www.eastherts.gov.uk/missedbin

We will then aim to return by the end of the next working day for valid missed collections.

I struggle to put my bins out – can I get any assistance?If no one in your household is able to place your bins and boxes at your collection point, you may be eligible for an assisted collection. Contact us to find out how to apply. Please note this service is reviewed annually.

What should I do if I have a damaged or lost container?If any of your containers are lost or damaged please contact us for replacements. The damaged bin will be collected when we deliver your new bin.

Are there any simple steps I can take to reduce my plastic waste?Help reduce single use items by remembering your reusables. Take items such as cloth shopping bags, hot drink flasks and refillable bottles when you’re on the go. Try to get in the habit of picking up these items before leaving the house like you would your wallet, keys and phone!

Your questions answered

To find out more:Visit www.eastherts.gov.ukEmail Customer.Services@eastherts.gov.ukCall 01279 655261

Follow us on Twitter: @EastHertswww.facebook.com/EastHertsDC