secretarial services @ the click of a mouse

Dawn Lane

Does too much of this?

Cause you to do this? When you would rather be doing this?

Your Office Online can help ………

Your Office Online provides remote secretarial and administrationservices to SMEs, business start ups and business executives, offering a real solution for businesses with attention to detail which gives you, the client, the confidence that the administration of your business is in professional and capable hands giving you more time, energy, focus, productivity and less stress allowing you to get on with building stronger foundations for your business.

Being able to handle your e-mails, telephone calls, diary and travel arrangements, type and produce your reports, make up professional presentations, Your Office Online is YOUR traditional PA who works remotely.

With more than 20 years’ office management experience, Your Office Online provides their clients with highly skilled, professional services at an affordable rate without the requirement to employ permanentstaff.

Employing a VA gives you more time – time to promote your business, time for personal life, time for a family life

Offers tailor-made services to clients

Offers long-term support, or help with one-off projects

Provides continuity in standards and work styles

A VA is always discreet and offers confidentiality as standard

A VA works independently

Works off-site

Is only a telephone call away

Not having to worry about cover for leave, sickness, maternity cover etc

You do not have to worry about staff training

Negates the requirement for temporary staff

You only pay for the services and time you require

You do not have to worry about PAYE, NI or pension payments

Costs can be off-set against tax return as ‘Other Direct Cost’

Word Processing Copy Typing Audio Transcriptions Real Time Transcriptions PowerPoint Presentations Spreadsheets Database – Input & Management MailMerge & Mailshots Event & Conference Organisation Proofreading Diary Management Call Handling Travel & Accommodation Arrangements Internet Research On-Site Word & PowerPoint Training

Leaving the Royal Navy in 1999 after a 22 year career during which she gained leadership, management and organisational skills, Dawn has worked in various high level secretarial and PA roles within the public and private sectors since, including the National Health Service, Devon & Cornwall Constabulary, and the tourism and construction industry.

Dynamic, professional and a completer/finisher who relishes a challenge, Dawn is confident, well organised, focused and forward thinking.

Dawn was the first UK VA to become Vacertified in July of this year and is very much focussed on what her clients needs are, sometimes before they even know themselves! This is what some of here clients say about her:

Testimonials (pls click on link)

I am likely to become indispensable – to you and your business!!

“After using two virtual office services it was third time lucky when I discovered Your Office Online. The service is high quality with great attention to detail and a genuine ability to liaise with your customers as if they were an employee of your business. I have also found them friendly, accommodating and proactive, and the work carried out is second to none. I would highly recommend Your Office Online for busy owners of SME's.”

Dr Duncan Parker, Director, Integrated Occupational Healthcare Ltd

“Your Office Online has been working in a Virtual Assistant capacity for me since August 07. Helpful, supportive and friendly with great attention to detail and drive to get the job done - and done well. I ask an awful lot of them and even items at short notice are taken on with good humour and an obliging attitude. A pleasure to work with and as I often say to them "What would I do without you!"

Ann Vandermeulen, Regional Organiser, FSB Cornwall

Dawn LaneYOUR OFFICE ONLINESkelton HouseEast TaphouseLiskeardCornwallPL14 4NJ dawn@your-office-online.co.uk  +44 (0) 845 36 37 130Skype: dawn.lane 

+44 (0) 798 33 99 415  +44 (0) 845 36 37 130