www.integral.co.uk

Your New

Maintenance Provider

for 2012?

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G ForewordWelcome to Integral UK Limited and thank you for taking the time to review our new brochure.

“Who are we?”Integral are ‘hard’ property facilities management specialists, with specific expertise

in providing Mechanical, Electrical and Fabric maintenance and installation

services.

“How big are we?”Integral possess a big company capability (a national service delivered by

over 2,000 directly employed engineers, with 12 regional offices),

combined with a small company mentality (providing a personal,

bespoke and accountable service, aimed at meeting customers own

unique and specific needs).

“How are we different?”Integral operate one of the UK’s largest mobile property

maintenance engineering fleets and unlike many of our

competitors, are independently owned. We are a stable

and successful business and offer customers a low

risk, high value alternative for maintenance ser-

vices.

Our strong self delivery ethos allows us to

streamline costs, processes and commu-

nication channels and more effectively

manage cost, quality and service.

Contact Information

Mobile No: 07764840694 Telephone No: 01925 84 7724 Email Address: mark.a.whittaker@integral.co.uk

Mark Whittaker - Regional Business Development Manager - North

Lee Murfitt - Regional Sales Executive - North

Mobile No: 07736300120 Telephone No: 01925 84 7722 Email Address: lee.murfitt@integral.co.uk

Memberships and Accreditations

Contents

Integral’s Services

What Integral can do for your business

Integral News

Our Locations

What Our Customers Say

Our Customers

Case Study 2

www.integral.co.uk

Memberships and Accreditations

Case Study 1

Integral’s Services

MECHANICAL & ELECTRICAL INSTALLATION PROJECTS

• Refurbishments,modificationsandextensionstosystemsinalltypesofbuildingswithminimaldisruption

• Plumbingandwaterhygieneworks• Airconditioningandairhandlingreplacementand

installation• Boilerandchillerdesignandreplacement• GeneratorandUPSworks

FIRE PREVENTION & MAINTENANCE

•MaintenanceandinstallationofFirePreventionandresponsesystems

•Providingfullcompliancetomeetallfireregulations

PFI/PPP PARTNERSHIPS

•Longtermfabricmaintenanceandspecialistmechanicalandelectricalservices

MECHANICAL, ELECTRICAL & FABRIC MOBILE MAINTENANCE

• Nationwidecoverage,24/7365daysperyear• Morethan2000directlyemployedskilledmobiletechnicians• Skilledplannedandreactivemaintenanceservices• Scheduledproceduresforpreventativemaintenance• Monitoringoftrendstoproducecostefficiencies• Reliablemaintenanceprogrammes• Buildingrefresherprogrammes• Brickwork,glazing,paintinganddecorating• Roofing,plumbingandjoineryservices• Falseceilings,computerandaltroflooring,carpeting

andpartitioning

HOUSING SERVICES - GAS INSTALLATION &MAINTENANCE, BUILDING FABRIC

• Specialistsinplannedandresponsivemaintenanceforsocialhousing

• Installation,servicingandmaintenanceofgasappliancesandcentralheatingsystems

• Voidinspectionsandremedialworksprogramming• Installation,exchangeandreadingofgasmetersfor• domesticandnon-domesticproperties

CLEANING SERVICES

• Directlyemployedstaffandcosteffectivesupplychainmanagement

• Comprehensivecleaningservices-regulartodeepcleaningandwindows

• Dustcontrolandmatting• Laundry,washroomservicesandjanitorialsupplies• Pestcontrolandwastemanagement

DATA CABLING/FIXED WIRE & PAT TESTING

•Expertdeliveryforcommercial,financialandindustrialinstallations

•Newbuildorretro-fit‘live’officeenvironments•TotalbuildingIntegratedcabling

•InstallingCAT5/6datacablingvoicesystems•Fibreopticandelectricalinstallations

•Specialistfixedandportableappliancetesting

Asoneofthe

largestindependentprovidersofproperty

maintenanceservicesintheUK,weworkwithover1,600clients,inover

40,000locationsacrossallindustrysectors.Weprovideour

customerswithacomprehensiverangeofhardandsoftservicestailoredtomeettheirexactrequirements

Theseconsistof:

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MAINTENANCE OF RESIDENT SITES

•Tailoredmechanicalandelectricalmaintenance•Reactivebuildingfabricmaintenance

•Lifecycleassetmanagement•AdditionalsupportfromMobileteams

•Installationprojects,refurbishmentandredecoration

FIRE PREVENTION & MAINTENANCE

•MaintenanceandinstallationofFirePreventionandresponsesystems

•Providingfullcompliancetomeetallfireregulations

INTERIOR FIT-OUT & REFURBISHMENT

•Projectmanagement•Interiorfit-out&refurbishment

•Bespokejoinerymanufactureandinstallation•Designandbuild

•Designandspaceanalysisplanning•Costconsultancy

•Furnituresupplyandinstallation

SECURITY & ACCESS CONTROL SYSTEMS

•InstallationandmaintenanceofsecurityEnergyManagementandControls

•FullBMSsupply,engineeringandprojectManagment•OnsiteandremoteBMS/ControlSystemtrouble-

shootingandcommissioning•PlannedandpreventativeBMS/ControlMaintenance•Powerandcontrolpaneldesignandconstruction•24/7alarmmonitoringandinterrogationfacilities

•Remoteenergymanagement•Meteringandcostanalysis

•Processcontrolapplicationsandengineering

ENERGY MANAGEMENT AND CONTROLS

•FullBMSsupply,engineeringandprojectManagement

•OnsiteandremoteBMS/ControlSystemtroubleshootingandcommissioning

•PlannedandpreventativeBMS/ControlMaintenance

•Powerandcontrolpaneldesignandconstruction•24/7alarmmonitoringandinterrogationfacilities

•Remoteenergymanagementmeteringandcostanalysis•Processcontrolapplicationsandengineering

SHOPPING CENTRE MAINTENANCE

•Statutorymaintenanceoflandlordsservices•Retailfit-outs

•Lifecycleprojectworks•Hoardingforvoids

DATA CABLING/FIXED WIRE & PAT TESTING

•Expertdeliveryforcommercial,financialandindustrialinstallations

•Newbuildorretro-fit‘live’officeenvironments•TotalbuildingIntegratedcabling

•InstallingCAT5/6datacablingvoicesystems•Fibreopticandelectricalinstallations

•Specialistfixedandportableappliancetesting

Asoneofthe

largestindependentprovidersofproperty

maintenanceservicesintheUK,weworkwithover1,600clients,inover

40,000locationsacrossallindustrysectors.Weprovideour

customerswithacomprehensiverangeofhardandsoftservicestailoredtomeettheirexactrequirements

Theseconsistof:

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G What Integral can do for your business

Cost Reduction: Wewillworkwith you to identifyand eliminate costwastage, includ-ingreducingthefrequencyofequip-mentbreakdownsandourspecialistengineers will ensure your equip-ment is professionally maintainedandworking atoptimal levels, thusextending their life. Our specialistdepartments suchasLightingSolu-tions and Energy and Sustainabilitycanachievefurtheroperationalcostsavings, which can be reinvestedelsewherewithinyourorganisation.

Budget Certainty:Ourforwardmaintenanceplansandconditionreportshelpcustomerstoplanandprioritisetheirfuturecapitalexpenditureprogrammes,reducingtheriskofanynastyandexpensivesurprises.

Value for Money: Ouronestopshopapproach;weselfdeliver92%ofourservices,meansourcommunicationwithyouisstreamlinedandweareableeffectivelymanagecostandserviceandpassthesesavingsontoyou.

Smooth Transition:Wewill ensure that the change toIntegralwillbecarefullyplannedandseamless, causing no disruption toyou.WehaveextensiveexperienceofdetailedmobilisationplanningandexpertMobilisationManagers.

Minimise business interruption:We are experienced within manysectorsandourEngineers,ManagersandHelpdeskhaveawidebreadthofknowledge. Our maintenance pro-grammeswillensurethatanyincon-venience and disruption is kept toanabsoluteminimum.

Key Benefits

What Integral can do for your business

Value for Money: Ouronestopshopapproach;weselfdeliver92%ofourservices,meansourcommunicationwithyouisstreamlinedandweareableeffectivelymanagecostandserviceandpassthesesavingsontoyou.

Reassurance:NamelyprovidingyoureassuranceandsafeguardingSafeguardingyourreputation,andbuildingusers.IntegralareIS018001,CHASandSafeContractoraccredited.Thismeansaswellasdetailed,under-stoodandrobustHealthandSafetyManagementsystems,weprovidecustomerswithpeaceofmindandexcellentworkingpractices,cou-pledwithbothselfandthirdpartyauditing.

Keen understanding of the current economic realities: Ourserviceistemperedbycustomercostconsiderations.Wearekeenlyawareofthebudgetarychallengesfacingorganisationsinthecomingyearsandcanprovidebespokemaintenanceprogrammes,whichmeetbothstatutoryobli-gationsandtheregularchangingneedsofbuildings.

Improve staff/tenant productivity and morale:OurspecialistengineersandManagerswewillworkwithyoutoensurecomfortconditionswith-intheworkingenvironmentaremaintained,whatevertheseason.Studieshaveshownimprovingcom-mercialofficespacecanincreaselevelsofproductivityby25%,reduceabsenteeism,helpretainstaff,encouragecommunicationsandultimatelyincreaseprofitability.

Reducing your procure-ment costs:TheLocalGovernmentAssociationin2011estimated thecostof ten-deringacontractcancostanorgan-isationanythingbetween£5,500to£13,000.Integralworkwithcustom-ersinlongtermopenandtranspar-entpartnerships,negatingtheneedtoregularlyretendercontracts.

Our Customers

Retail and Commercial Sector

Education Sector

Public Sector

Education Sector

TransportSector

Our Customers

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Integral currently provide various property maintenace solutions to 1600 customers in over 40,000 locations and work in a diverse

variety of sectors including:

Public Sector

FinancialSector

Health Sector

LeisureSector

Spring 2012Integral UK takes on HVAC at Yorkshire Water

YorkshireWaterServiceshaschosenIntegralforplannedandreactiveheating,ventilationandairconditioning(HVAC)maintenanceto19properties.Theseincludetheregionaloperationscentre,callcentreandwatertreatmentworksforYorkshireWater,whichprovideswaterandwastewaterservicesto4.7millioncustomers.

Startingthismonth,thecontractalsoincludesthemain-tenanceofbusinesscriticaluninterruptedpowersupply(UPS)equipmentforYorkshireWater’sITsystems.

SteveJohnson,regionaloperationsmanagerforIntegralintheYorkshireandHumberregion,saidthecontractwillbe“acollaborativepartnershiptodeliveraprofessionalmaintenanceservicewhichmeetsalltheirneedsandstra-tegicobjectives”.

Integral UK Opens North West Office

720BirchwoodBoulevardinWarrington,Integral'snewregionalofficetocoverit'sNorthWestRegion.AndyNichol,RegionalDirectoroftheNorthWestRegionamalgamatedboththeLiverpoolandManchesterofficesintoone,largerbutmuchmoreefficientbuilding.

AndywasdrawntoBirchwoodbyitsmotorwaynetworkallowingimmediateaccesstoallpartsoftheregion.

Allthestaffaredelightedwiththeirnewlyrefurbished(byIntegral)officeenvironment.(January2012)

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Integralwillbeusingaweb-portalfacilityfortheirstafftoviewup-to-datejobrecords,certificatesandotherkeymanagementinformation.

IntegralUKprovidesmobilemaintenance,fabricservices,projects,communications,housingservices,cleaning,energymanagementandcontrols,firesys-tems,securitysystems,interiorsandrefurbishments.

Thecompanyhas13officesand“asaresult,Inte-gral’sfleetemissionsareamongtheUK’slowest,withmostvehiclesproducingfewerthan140g/km”,Integralsaid.(February2012

Integral UK Wins Five Year National Property Contract

with National Grid

NewnationalcontractconsolidatesHardFacilitiesManage-mentServiceswithoneprovider-IntegralUKNationalGridPropertyisawhollyownedsubsidiaryofNa-tionalGridthatspecialisesindealingwiththecompany’sUKpropertyportfolio-some645sitesacrosstheUK,whichcon-tainsaround1,680properties,includingformergasworks.Thepropertiesareextremelydiverseandrangefromshopsandofficesthroughtodepotsandresidentialproperties.NationalGridProperty’sgoalistoaddvaluetotheportfolio,minimi-seriskandcontributetoBrownfieldregeneration.

Withsuchabroadportfolio,theNationalGridPropertyteamwerekeentoconsolidateHardFacilitiesManagementServiceintoonenationalcontractinordertorationalisetheirsupplychain,maintainstandardsandensurevalueformoney.Thisap-proachalsoenablesstrongercontractpartnerrelationshipstobeestablishedwhilstprovidinggreaterservicecontrol.

Followinganintensiveselectionprocess,NationalGridPropertyhasappointedIntegralUKasthenewsupplierforBuildingFabricMaintenanceServices,acrosstheUK.DavidAbrahams,ContractPerformanceManagerforNationalGridPropertysaid:“BothmyselfandmyteamlookforwardtoworkingcloselywithIntegral.Overthecomingmonthswewillbecallingontheirskills,knowledgeandexpertisetosupportusinalltheHardFMserviceswedeliver.”

IntegralUKisdedicatedtobestinclassservicedelivery,theirexperienceandbusinessstructurewillnotonlysupportgrouprequirementsbutaffordaprogrammeofcontinuousimprove-mentandinnovation.

Integral NewsSpring 2012

Integral UK Opens North West Office

720BirchwoodBoulevardinWarrington,Integral'snewregionalofficetocoverit'sNorthWestRegion.AndyNichol,RegionalDirectoroftheNorthWestRegionamalgamatedboththeLiverpoolandManchesterofficesintoone,largerbutmuchmoreefficientbuilding.

AndywasdrawntoBirchwoodbyitsmotorwaynetworkallowingimmediateaccesstoallpartsoftheregion.

Allthestaffaredelightedwiththeirnewlyrefurbished(byIntegral)officeenvironment.(January2012)

For more Integral News Stories

Case Study 1

University of Liverpool

InDecember2011,IntegralbeganworkingfortheUniversityofLiverpoolontheirTermMaintenanceContract.

OneoftheUK’soriginal“redbrick”Universities,establishedin1881,TheUniversityofLiverpoolisateachingandresearchinstitutionmainlybasedinLiverpoolCityCentre,withover20,500studentsattendingtheUniversity.

Aspartofthefouryearcontract,IntegralprovidePlannedandReactiveMechanical,ElectricalandBuildingFabricMaintenanceservicestotheUniver-sityEstate,whichis5millionsquarefeet,aswellasSpecialProjectSupport.InparticularIntegralmaintain:

• TheUniversityResidences• AcademicBuildings• LeahurstVetStation&NessBotanicalGardens

ThekeybenefitsweprovidetotheUniversityare:

SmoothTransition:17EngineersandAdministrativestaffjoinedIntegralfollowingaTUPEtransferandthroughadetailedandcarefullyplannedmobilisationperiodoffourweeks,ensuredaseamlesstransitiontoIntegral.

LocalSupplyChain:Integralhaveanextensive,variedandlongstandingsupplychainintheMerseysideRegion,thussupportingthelocaleconomy.

ExtensiveSelfDelivery:Aswellasthededicatedcontractengineers,IntegralhaveoveronehundredandfortyengineersintheNorthWest.Astrongselfdeliveryethosandlessrelianceonsub-contractors,meanthatweareabletomanagecostandservicemoreeffectivelyanddelivergreateraccountabilityandmoreeffectivemanagementtothecontract.

Term Maintenance Contract

Collaboration with Universities

140+

“FacilitiesManagementiscommittedtodeliveringserviceexcellence.WewelcomeIntegralonboardasourtermcontractpartnerandlookforwardtoworkingwiththemonourjourneyofcontinuingserviceimprovement.Integralhavedemonstratedthroughthetenderprocessthattheyunderstandthemeaningofatruepartnershipapproachandthatwillserveuswellmovingforward.

SteveDickson,Director,FacilitiesManagement,UniversityofLiverpool

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University of Liverpool

Term Maintenance Contract

Collaboration with Universities

Aspartoftheircontinuingcommitmenttoencouragemoreyoungpeopleintothefacilitiesmanagementindustry,IntegralUK’sBusinessDevelopmentManager,MarkWhit-taker,deliveredaguestlecturetofinalyeardegreestudentsatLiverpoolJohnMooresUniversity’sSchooloftheBuiltEnvironmentinDecember.

TheUniversity,situatedinthecentreofLiverpool,iscurrentlythetwelfthlargestintheUK,withastudentpopulationoraround24,000.MarkwasinvitedbySeniorLecturer,NazaliMohdNoor,whoaswellasteachingthestudents,iscurrentlyworkingonaresearchpaperonBS11000StandardforCollaborativeWorkingwithintheFacilitiesManagementsector.

MarkWhittakerexplainsIntegral’sinvolve-ment,“HavingalreadyworkedwithNazonhisBS11000researchproject,IwasdelightedtobeaskedtosharemyexperienceandprovidepracticalinsightstotheUniversitystudents.FacilitiesManagementisarelativeyoung,dynamicandexcitingindustrytoworkin,isforecasttogrowby15%by2015andwearekeentoencourageotherstoworkinthesec-torandtocontributeanddeveloptheirskills.Thelecturealsofocusedonhowcontractorsmustdelivercustomerspecificsolutionsandontheincreasedimportanceofsocialmedia”

PartofMark’slecturealsocontainedtheopinionsofsomehighprofilepeoplewithintheindustry.Headds,“IwantedabroadspectrumofopinionsandcontactedsomerespectedindustryfiguresfortheirthoughtsonwhatattractedthemtoworkingintheFacilitiesManagementSectorandthechal-lengesandopportunitiesfacingtheindustryinthefuture.Theirinputwasfantastic.”

“WerecognizethereisacontinuingskillsshortageimpactingourindustryandIntegralarekeentomakeapositivecontributiontoencouragingpeopletojointheindustryandhelpsolvetheshortage.”

NazaliMohdNoorcommentedafterwards,“IinvitedMarktosharehisFMwisdominfrontofmyfinalyearundergraduatestudents,wherehedeliveredabsolutelyfantasticlectureaboutFMprocurement.Thestudentsenjoyedthesessionandprovidedhimaverypositivefeedbackabouthissession.”

Integralcurrentlyemploy80apprenticeseachyearacrosstheUKandalsoworkcloselywithBarnadosonamentoringschemewithyoungpeople.WithinLiverpoolIntegral’scustomersincludetheUniversityofLiverpoolandNationalMuseumsLiverpool.

MarkplanstodeliveranotherguestlectureforthestudentsofLeedsMetropolitanUniversityinMay2012.

Pictured:MarkwithSeniorLecturer,

NazaliMohdNoor,ofLiverpoolJohnMoores

University.

Liverpool John Moores University

In a service industry our people are our greatest assets and it is due to their performance and ‘can-do’ attitude that we retain our existing contracts and continue to develop our business.

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In a service industry our people are our greatest assets and it is due to their performance and ‘can-do’ attitude that we retain our existing contracts and continue to develop our business.

www.Integral.co.uk

Case Study 2

Cheshire East Council

SinceApril2011IntegralhaveworkedinpartnershipwithCheshireEastCouncilandprovideCyclicalandResponsiveMechanical,ElectricalandBuildingFabricpropertymaintenanceservicesforovertwothousandsitesintheNorthWest’sthirdlargestunitaryborough.

Weprovidetheseservicestoarangeofdifferentproperties,withverydifferentneeds,suchasschools,leisurecentres,swimmingpools,townhalls,offices,carehomes,parks,museums,artgalleriesandlibraries.

ServicesAspartofourCyclicalandResponsiveMechanical,ElectricalandFabricserviceswecurrentlyprovidethefollowingservicestothecouncil:

Lighting/Electricaldistribution/Back-upsystems/LiftsandautomatedaccessElectricalEquipment/Heating&Ventilationsystems/Plumbing&MechanicalSecurity/FirePrevention/BuildingManagementSystems/ReactiveFabricWorks

KeyBenefitsProvided:ReducedCost:Ourstrongselfdeliveryethos,streamlinedprocessesandonestopshopapproachhassavedthecouncilcostandtimeinarrangingthemaintenance.Collaboration:WehaveworkedwithcloselyCheshireEastCouncil,utilisingourtechnicalexpertiseinprovidingdetailedassetconditionreportsandforwardmaintenanceprogrammes.

Supportingthelocaleconomy:Throughtheemploymentofatrulylocalengi-neeringteamandtheuseofthelocalsupplychainandspecialistsubcontractors.

Cyclical and Responsive Mechanical, Electrical and Fabric Services

“Weunderstandtheneedforlocalauthoritiesmorethanevertoachievevalueformoneyandcontinuousimprovementintheirassetmanagement.Propertyoperationalcostsareamajorexpenditureandweareawareofhowcruciallyimportantboththeconditionandperformanceofbuildingassetsareineffectivelymanagingthesecosts.Ourextensiveexperienceandavailabilityofresourcestodelivertheservicerequirementsinthissectorwerefactorsinourfavourandwewillbringafresh,collaborativeandinnovativeapproachtothiscontract.”

MarkWhittakerBusinessDevelopmentManager

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Asanationalpropertymaintenanceprovider,IntegralUKLimitedhavemanyyearsexperienceofworkinginpartnershipwithanumberofLocalAuthoritiesandPublicSectorbodiesofvaryingsize.Throughourspecialistpropertymaintenanceknowledgeandtechnicalexpertise,wehaveworkedinpartnershipwiththemto:

• Achievevalueformoney,continuousimprovementandinnovationintheirasset managementstrategies.• Optimiseequipmentperformanceandextenditsnaturallife.• Reduceenergyconsumption,includingprovidingsustainableLightingandEnergysolutions, EnergySurveysandstaffeducationprogrammes.• Supportthemoncapitalreplacementprogrammes,usingourin-houseinstallations capability.• Carryoutassetverificationsurveys,assetconditionssurveysandfiveyearmaintenance plans.

Ourgoalistoprovideacuttingedgeserviceprovision,whilstinitiallyworkingcloselywithcustomerstounderstandtheirspecificanduniqueneedsandthendeliveringabespokepropertymanagementservicewhichmeetstheseneedsandhelpsachievetheirorganisationalgoals.

Weunderstandcustomerspreferlocallybasedengineerstobeworkingattheirbuildingsandourscaleandstrongself-deliverycapability(92%)meanweemploypeoplethatliveandworkwithinthesamelocality.Weemploylocalengineerstoensurethatwepossessthebestlocalknowledgeandcanrespondrapidlytoanyreactivetask.Bysendingthesameengineers,theyalsogainfamiliarityofthepremisesandstaff,aswellastheequipment.

Wealsounderstandtheimportanceofsup-portingthelocaleconomyandhavedealsinplacewiththelocalmaterialandplanthiresupplychain,rangingfromlocalindependentsupplierstonationalmulti-siteoperators.Wealsolooktouselocalsub-contractorpartners,asandwhenrequired.

Thebenefittoourcustomersisthatthroughourbuyingpower,weareabletopurchasematerialsandhireplantatverycompetitiveprices.Inturnthesesavingsarepassedontoourcustomers.Competitivepricesarealsoalignedtoexcellentcustomerservice;forexampleopeninghourswhichsuitourandourcustomersbusinessneeds,goodlevelsofshelfstockandthespeedydeliveryoforderedparts.

Support to the Local Economy

Thereiscurrentlyaskillsshortagewithinourindustryandweworkwithourcustomerstoencouragepeopleintoacareerinpropertymaintenance,includingrunningvariousappren-ticetrainingprogrammes.Thesebenefitsthelocalcommunitybymaintainingasustainablelocalworkforceandensuringthattradeskillsarepassedontothefuturegeneration.

InadditiontoourapprenticesschemeswealsoworkwithBarnardo’stohelphomelesspeoplegainworkexperienceandallowthemtointe-gratebackintowork.WehavearrangementswithBarnardo’sinvariouscitycentresacrosstheUK,toofferyoungpeopletheopportunitytogetinvolvedin“handson”traininginawidevarietyofskillsandareas.

Investing in the Future

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Memberships and Accreditations

Require more

information?

Whynotvisitourwebsite?

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Memberships and Accreditations

Awards and Accreditations

•Awarded ISO 14001 EnvironmentalManage-mentAccreditation

•National EnvironmentalAward for our LowCarbonFleet

•IntegralUKrankedinSundayTimes“TopTrack250”listingoftheUK’s

“Largest”mid-marketprivatecompanies•BAFEAccreditationforIntegralUK’sFire

ExtinguishersDivision•FleetHeroEnvironmentalAwardfor

IntegralUK

WestofEnglandBusinessoftheYear

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Unit17,TremarlIndustrialEstate,LlandudnoJunctionLL319NFTel:01492573100Fax:01492573015

Unit1,SpringRoad,Smethwick,Warley,WestMidlandsB661PETel:01215535511Fax:01215535057

Directions and details

ChurchGateCourt,3ChurchRoad,Whitchurch,CardiffCF142DYTel:02920692360Fax:02920619867Directions and details

1290AztecWest,Almondsbury,BristolBS324SGTel:01454278900Fax:01454201169Directions and details

Unit8,LustleighClose,MatfordBusinessPark,ExeterEX28PWTel:01392825980Fax:01392825981Directions and details

With 12 Loactions

in the UK and over 2000 engineers living local to you, we are your local Facilties and Building Maintenace Provider.

www.Integral.co.uk

War

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720BirchwoodBoulevard,Birchwood,Warrington,CheshireWA37QZTel:01925847700Fax:01925847704

Our Locations

Directions and details

Directions and details

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WallingtonSurreySM60DXTel:02085443500Fax:02085443580

Directions and details

1stFloor,47-49BoroughHighStreet,

LondonSE11NBTel:02079404400Fax:02079404419

RosemaryHouse,LanwadesBusinessPark,Kentford,

SuffolkCB87PNTel:01638554420Fax:01638751274

Directions and details

Unit3A,QueenStreet,Stourton,

LeedsLS101SLTel:01132728950Fax:01132720339

Directions and details

Unit3A,QueenStreet,NorrisHouse,CrawhallRoad,Newcastle-upon-Tyne

Tyne&WearNE12BBTel:01912611071Fax:01912328069

Directions and details

Unit12B,OakbankPark,OakbankWay,Livingston,WestLothianEH53OTH

Tel:01506448330Fax:01506440630

Directions and details

Directions and details

Key

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Email Email Email Email Email Email Email

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GJustliketosaythatyourelectricianDonisaveryhelpfulguy.WehadanissuewiththeheatingtoBlockDlastMonday,hehappenedtobeonsiteandwhenIapproachedhimhegotinvolvedstraightawayreplacingtheoverheatedcableintheboilerhouse.HealsothenwashappytotakealookatBlockFandprovideguidanceonputtingascopeofworkstogetherforpricing.Pleasepassonmythanks

DenisKeaskin,AreaEngineer,

NationalGridProperty(January2012)

“CanIjustsayhowhelpfulandfriendlythetwoengineerswere.Theywereefficientandveryhelpfuldoingextrajobswhilsttheywerehere.”

MarnyWallace,Estates&FacilitiesNHSAiredale,BradfordandLeeds

(December2011)

“A.E.Robb&AssociateshaveworkedwithIntegralUKLimitedinaprofessionalcapacitycarryingoutplannedpreventativemaintenancetogetherwithreactivefirstlinesupportatProStrakanGroupLim-itedinGalashiels,Scotlandsince2006.

WehavenohesitationinrecommendingIntegral’sservicesaswehavealwaysfoundthemtobeexcep-tionallyflexibleandconscientiousincarryingouttheirduties.Anyissuesencounteredhavealwaysbeendealtwithinaprofessionalandcosteffectivemanner.”CraigPowell,SeniorConsultant,A.E.RobbAssociates(June2011)

Customer Testimonials

“TheIntegralengineerLeeO’Brianhasbeenama-jorfactorinourgoodrelationshipwithIntegral.Healwaysgoesaboveandbeyondwhatweexpectandhasidentifiedmanyissuesthathavesavedusmoneyviathedefectrectificationprocess.Hispositive,can-doattitudemirrorstheculturewedemandatTheHepworthWakefieldandamajorreasonforthepositiveperceptionwehaveofIntegral.AlthoughwehaveonlyhadoneyearinpartnershipwithIntegral,wehavealreadyseenenoughthatconvincesusthatIntegralwillbealong-termpartnerforTheHepworthWakefield.”

RoyTaylor,EstatesManagerTheHepworthWakefield(August2011)

“Wehavejusthadawash-upmeetingaboutoureventon2ndJulyandonethingwhichhascomeoutofitishowbrilliantAndyandJohnwereonSatur-day.Nothingfazedthemandnothingwastoomuchtrouble.Theycertainlywerestrongcontributorstothesmoothrunningofthedayandtheteamherewanttoputtheirthanksonrecord.”SueEllis,AssistanttotheGeneralManager

CarlisleRacecourseCompanyLimited(July2011)

“SincethecontractstartedIhavebeenveryim-pressedwiththewayIntegralhavegoneabouttheirbusiness.Theyhavedemonstratedatechnicalexpertiseandhealth&safetyawarenessthatissec-ondtonone.Ihavenohesitationinrecommendingthiscontractor.”

AlanArmstrong,SeniorBuildingSurveyor,RenfrewshireCouncil(March2011)

Integral UK Limited1290 Aztec West Almondsbury

Bristol BS32 4SG

Tel: 01454 278900Fax: 01454 201169

www.Integral.co.uk Produced by L.MurfittV5 Spring 2012