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handbook section 7
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1
Your NeighbourhoodThis section tells you about:
• Refusecollectionandrecycling.
• Parking.
• Abandoned,untaxedorbrokendownvehicles.
• Gardens.
• Communalareasandfacilities.
• Pets.
• PromotingCommunitySafety.
• NeighbourhoodWatch.
• PoliceandCommunitiesTogether(PACT)partnership.
• 101-TheSingleNon-EmergencyNumber–whenit’slessurgentthan‘999’.
• What’soninyourarea.
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Refuse Collection And RecyclingRubbishleftinagardenoroutonapavementfordaysisnotonlyunsightly,butcanattractdogs,catsandevenvermin.
WhenyoumoveintoyourhomeyoucancontactCardiffCountyCouncilon02920872087forinformationabouttherefusecollectionservice.Theywilltellyouwhichdayyourrubbishwillbecollected.Ifpossible,putyourrubbishoutonthemorningitisdueforcollection,butnoearlierthanthepreviousevening.
Youmustnotstoreanyrubbish,belongings,itemsoffurnitureorhouseholdwasteinanycommunalhallways,stairsorlandingsasthisblocksothertenants’rightofway,aswellascausingahealthandfirehazard.Wewillremoveanyrubbishorbelongingsfoundincommunalareas,andyouwillbere-chargedforthecostofthis.
TaffHousingAssociationalsokeepsastockoffreefoodwasteandgreenrecyclingbagsinreceptionforcollection.Similarly,youcanvisitourwebsiteforup-to-dateinformationonrefusecollectioninyourarea.
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ParkingIfyouhaveacar,youshouldusetheparkingspacesprovidedaspartofyourhome.Tenantsalwaystakeprecedenceovervisitorswhenitcomestoparkingspaces.Whereparkingpermitshavebeenissued,thesemustbevisibleonyourwindscreen.
Donotparkyourvehicle:
• Whereitwillblockaccessforanyemergencyvehicles.
• Onyourgarden,onfootpaths,pavementsorgrassverges.
• Inspacesmarkedfortheuseofdisabledresidents,unlessyouhaveavaliddisabilitybadge.
Donotparklargecommerciallorries,busesorvansinresidentialareaseveniftheyareusedforyourjob.
Caravansareonlyallowedforveryoccasionalovernightparking.
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Abandoned, Untaxed Or Broken Down VehiclesIfavehicleisleftinaverypoorstateofrepairordoesnothaveacurrenttaxdisc,wewilltrytocontacttheowner,getthemtoremoveit,orhaveitremovedourselves.ThelastknownregisteredkeeperontheDVLArecordswillbechargedforthisservice.
Ifyourcarorothervehiclehasbrokendownandisparkedonourland,pleaselettheofficeknowstraightaway.Youwillbegivenareasonabletimetorepairorremoveit.
Vehiclerepairs,otherthancasualmaintenanceworktoyourownvehicle,arenotallowed.Thismeansthatyoumustnotofferavehiclerepairservicetoothersifrepairswillbecarriedoutonourproperty.
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GardensKeepingyourgardentidyisaconditionofyourtenancyagreementandimportantfortheoverallappearanceofyourhomeandyourneighbourhood.Ifyouhaveyourowngarden,youareexpectedtomaintainit.Theminimumstandardisthatyoucutthegrassregularly,andthatthereisnorubbishlyingaround.Pleaseremember,too,thatyouareresponsiblefordisposingofanygrassorgardenclippings.
Communal Areas And FacilitiesIfthereareanycommunalgardensorlandscapedareaswhereyoulive,wewilllookafterthese.Thisincludescuttingthegrass,maintainingplantedareas,litter-pickingandweeding.Wewillalsokeepanycommunalhallways,stairsandlandingsinacleanandtidycondition.Youwillpayfortheseservicesinyourservicecharge.
If,asresidents,youwouldliketomaintaintheseareasyourselves,pleasecontactyourHousingOfficer.
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Pets Ifyouwanttokeepapet,youmustaskusfirst.Ifthepetwillnotbeaproblemtoyourneighbours,permissionwillnormallybegranted.However,wecanwithdrawpermissiontokeepapetifitcausesanuisancetoyourneighbours.Nuisancecausedbypetscaninclude:
• Badodours,e.g.fromdirtykennelsorhutches,orfromfoulinginthegardenwhichisnotcleanedupregularly.
• Noise,e.g.constantbarking.
• Foulingpublicareas.
• Beingallowedtoroaminpublicareasunsupervised.
• Beingdangerousorfrighteningtoneighbours.
Ifyouliveinaflat,youmaynotbeallowedtokeepcertainpets.Pleaseseethesectionon‘LivinginFlats’forfurtherinformation.
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Promoting Community SafetyWecontributetopromotingcommunitysafetyinanumberofways:
• Participatingwiththepolice,theCouncilandotherstatutoryagenciesinthedetectionandpreventionofcrimeandanti-socialbehaviour.ThisincludesinvolvementinInformationSharingProtocols,attendingregularAnti-SocialBehaviourProblemSolvingGroups,attendanceattheCardiffExclusionsPanelandattendanceatlocalPACTmeetings.
• Makingsureournewhomesconformto‘SecurebyDesign’standards.
• Promotingcommunitysafetywithourtenants.
• Takingactionagainstthosewhohavecommittedcrimesandactsofdisorderonourestates.
Neighbourhood WatchYoucancontributetocommunitysafetybystartingaNeighbourhoodWatchSchemeinyourlocalarea.Thisisaschemewhereyoucangetinvolvedinkeepingawatchonhomesinyourlocalcommunityandreportinganysuspiciousactivitytothepolice.
YoucanfindoutmoreabouthowtosetupaNeighbourhoodWatchSchemebycontactingtheNationalNeighbourhoodWatchAssociation(NNWA)oryourlocalpolicestation.NNWAcanbecontactedon:
020 7963 0160
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Partnerships And Communities Together (PACT)Everymonth,thelocalpoliceofficersforeachwardareaholdaPACTmeeting.Thepurposeofthemeetingistoencouragelocalresidents,businessesandagenciestoraisetheirconcernsaboutissuesofcommunitysafetyoranti-socialbehaviourintheircommunity.
Theresidentsatthemeetingwilljointlyagreetheir3topprioritiesforthepolicetoconcentrateonoverthefollowingmonth.TheNeighbourhoodTeamwillworkcloselywithpartneragenciestotackleyourpriorities.AneighbourhoodCo-ordinatorwillmonitorprogressandensurethatlocalCommandersareawareoftheissuesyouhaveraised.Ateachmeetingtherewillbeareviewofprogressoverthelastmonth.Thiswillenableyoutoseethatworkinginpartnershipmakesadifference.
IfyouwouldlikemoreinformationaboutyourlocalPACTmeeting,pleasecontactyourHousingOfficeroryourlocalpolicestation.
ForinformationaboutyourlocalPACTmeeting,logonto:www.ourbobby.comandselectyourwardarea(i.e.Canton,Riverside,Grangetown,Fairwater).
Ortelephone02920222111.
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What’s On In Your Area
CANTON
Chapter Arts Centre: Cinema,exhibitions,theatre.MarketRoad.02920399666.
Canton Community Hall: Indoorsportshall,3badmintoncourtsfunctionandcommitteeroom,martialarts,fitnessclasses,dance,yoga,5-a-sidefootball.LeckwithRoad.02920344699.
Severn Road Education Centre: Communityeducationandbasicskillsclasses,includingArabic,art,CLAIT(computerbasics),upholstery,webdesign,familyhistory.SevernRoad.02920231652.
Llanover Hall Arts Centre:Classesincludepainting,craftanddrawing,parents’andtoddlers’art,photography.RomillyRoad.02920631144.
Wesleyan Church Community Hall: Sunday10.30am–FamilyWorshipandJuniorChurchwithcrèchefacilitiesTuesdayandThursday2.00pm–IndoorBowlsClubTuesdayandFriday10.00am–MarketRoadDayServicesWednesday6.00pm–Boys’Brigade,forboysaged5-15Tuesday6.00pm–Girls’Brigade,forgirlsaged5-18Thursday6.00pm–SlimmingWorldFriday7.30pm–ChoirPracticeWednesday9.30am–ParentandToddlersFirstThursdayofthemonth7.30pm–ThursdayLadiesClubCowbridgeRoadEast.02920390527.
Canton Uniting Church: Groupsandactivitiesinclude:AlcoholicsAnonymousBibleStudy3rdCardiffBoysBrigade–Anchorsboysaged6-8yrs,JuniorSection8-11yrsandCompanySection11-16yrs4thCardiffGuides–Rainbowsaged5-7yrsandBrowniesaged7-10yrsTreasureChestPlaygroup–Childrenaged2½yearstoschoolageonMon/Tues/Thurs/Fri9.15am-12noon–WeightWatchers222CowbridgeRoadEast.02920563740.
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Canton Salvation Army Centre:Sunday11.30am–YoungPeople’sactivitiesMonday9.30am–ParentandToddlerGroup;2pm–HomeLeague;Tuesday10am–BibleStudy;6.30pm–YoungPeople’sBandpractice;7.45pm–SeniorBandpractice;Wednesday7pm–CraftGroup;Thursday10am–Men’sFellowship;6.30pm:SingingCompany.429CowbridgeRoad.02920641030.
Gol Centre:5-a-sidefootballcentre,leagueandchildren’sfootball,partyhire.LawrennyAvenue.02920375760.
RIVERSIDE
South Riverside Community Centre:Communityeducation,communityactivities,staffedParent&ToddlerGroup,children’scraftsessions;CommunityAccesstoLifelongLearningProject(basiccomputerandEnglish(ESOLclasses),mostwithcrèchefacilities;AdultLearners’eventsandassociatedcommunitydevelopment.BrunelStreet.02920220309.
Riverside Warehouse (youth centre): openweeknightsforgirls,juniorsandseniornights,activities,gamesandtrips.MachenPlace.02920226398.
Riverside Play Centre:Multiculturalcentre,openweekdayevenings,music,arts,sport,adventureplay,gamesandtrips,NinianParkRoad.02920395797.
Wyndham Street Centre:RiversideLuncheonClubanddevelopmentworkwitholderpeopleandcommunityhire.WyndhamStreet.02920237174.
Riverside Market:EverySunday,between10am-2pmatFitzhamonEmbankmentinRiverside,rightoppositetheMillenniumStadium.
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GRANGETOWN
Salvation Army Centre:10am–familyworship.5.15pm–prayermeeting;Mon7.30pm–Biblestudy;Tues7.30pm–Bandrehearsal;Thurs12pm–Lunchclub;1.30pm–friendshipgroup.CorporationRoad,Grangetown.02920640714.
The Buzz Centre: youthclub,youthinformationshop;Monday6-9pm–JuniorYoungAchievers;Wednesday6-9pm–SeniorsDukeofEdinburgh;Thursday3-6pm–SeniorsAgonyUncle(CareerGuidance,JobApplications,HelpwithCollege&SchoolWork;6-9pm–SeniorsGeneralYouthClub;Friday6-9pm–SeniorsGeneralYouthClubSaturday2-4pm–SeniorsBoysDukeofEdinburgh;Sunday2-4pm–Juniors&SeniorsSEF-CymruHomeworkClub&RevisionSession.185-187PenarthRoad,Grangetown.02920666385.
Grangetown Play Centre: Multiculturalcentre,openweekdayevenings,music,arts,sport,adventureplay,gamesandtrips.FerryRoad.02920395265.
St Paul’s Church-in-Wales:Friday6pm–SundaySchoolclubFriday7.30pm–YouthClubWednesday10.30am–Coffeemorningforover60s.LlanmaesStreet.02920228707.
Samaj Hindu Community Centre: Hinduculturalandcommunityactivities.MardyStreet,Grangetown.02920372032.
Grangetown Muslim Cultural Centre:Mosqueandeducationcentreforadultsandchildren.Dailyprayers,adviceandtranslation.Contact:MohammedSaeedorTariqAwan.ClydachStreet,Grangetown.02920239166.
Grangetown Baptist Church:Sunday7pm–Youngpeople’smeeting;Other:Monday9.30-11.30am–Toddlers’group,Tuesday7.30pm-9pm–Youthevening13-16year-olds.29CliveStreet,Grangetown.02920704541or02920229567/02920720684.
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Play and After School Clubs
Mother & Toddler Group:(Thurs10-11.30am)EbenezerChurchHall,CorporationRoad.02920394775.
Boys’ & Girls’ Club: EarlLane,Contact:ButetownYouthPavilion.02920488666.
St Patrick’s Playgroup:LargeHall,BishopStreet02920232385.
Soft Play and Sure Start Stay & Play Channel View Centre:JimDriscollWay,AvondaleRoad,Grangetown.02920378161.
Social activities
Grangetown Local History Society: MeetingsatGrangetownLibrary,HavelockPlace,(FirstWednesdayofthemonth,2pm-4pm).
Grangetown Art for Leisure Group: ChannelViewLeisureCentre,(Monday,10am-12pm,newmembersandallstandardswelcome).
Friends and Neighbours Group (FAN): TheGrangetownWomen’sGroupmeetsonFridaymorningsat11am.TheGrangetownMenandWomen’sGroupmeetsonWednesdaysat11am.02920638814.
Sports and leisure
Channel View Leisure Centre:Facilitiesandactivitiesinclude:cybercafé,badminton,squashcourt,sportshall,all-weather5-a-sidepitch,fitnesssuite,dancestudio,I.T.room,musicroom,crèche,children’sparties,holidayprogrammes,activitiesarea,climbingwall,aerobics,circuits,boxercise,karate,climbingandotheractivities.02920378161.
Grange Albion AFC:MatchesplayedatCoronationPark,SloperRoad.Operatesteamsinthe1stDivisionoftheSouthWalesSeniorLeagueandthePremierDivisionoftheCardiffandDistrictLeague.
Cardiff International Athletic Club (CIAC):RFC02920225849/07989827866or02920344127.CIACJuniorRugby,TheMarl,Grangetown(Girls/Boys,7-13,Sun,10.30am-12.30pm,contact02920225849or02920344127).
St Patrick’s Karate Club:StPatrick’sParishHall,BishopSt.Shotokankarate,Mon4.45pm-5.45pm(allgrades),Fri4.30pm-5.30pm(beginners),5.30pm-7.30pm(novicetoadvanced).Contact:07878788034.