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What is Retail Management System?

• Technology to effectively manage your key business processes within a tightly integrated system

• Technology that helps you streamline business operations and connect customers, employees, and business partners

Designed for the Independent Merchant

• Store Owner or manager is business decision maker

• Store Owner or manager is the centralized merchandiser

• Store Owner or manager doesn’t have time to train staff on new tools

• Typically, 1-9 stores

Store Operations

• Streamline business operations, including inventory, supplier management and POS processes

• Make informed decisions with accurate data & powerful reports

• Market, promote and sell across channels

• Reduce point of sale systems and operation costs

• Expand easily to multi-store operations

HeadQuarters

• Control prices, purchasing and inventory-chain wide by region or store

• View, analyze and share data across your entire business

• Exchange data and management directives with any mix of stores

• Pull detailed sales and inventory information from multiple Store Operations installations and disseminate management changes to defined stores

• Set and monitor policies and procedures for each and every store

System Requirements

RMS Store Operations RMS: HQ

Operating System Windows 98SE or later Windows 98SE or later

PC Pentium III or greater Pentium III or greater

RAM

64MB Minimum

128MB Recommended

128MB Minimum

256MB Recommended

Hard Disk Space 50MB Available 60MB Available

CD ROM Drive Yes Yes

VGA

POS: 800x600

Manager: 1024x768 or higher All: 1024x768 or higher

Note: MSDE included on both products. SQL sold separately. SQL recommended for RMS: HQ installations.

Some internet access may be required. Payment to service provider and fees for telephone/long distance may apply.

Do you lack inventory visibility and control, and experience stock outs,

excess inventory, lost opportunities?

RMS remedy • Instantly check prices, availability and locate stock• Set reorder levels, best-price suppliers and

automatic PO’s• Utilize multiple pricing structures for markups and

discounts• Reduce shrinkage, false returns, and

unauthorized discounts

Does high employee turnover lead to significant resources required for

training?

RMS Remedy

• Windows based, easy to install, set up and adapt

• Teach POS transactions in as little as 15 minutes

• Easily reconfigure POS screens to display what your clerks need to see (and remove non-essential fields and info)

Do you have operational inefficiencies? Slow transaction speeds, disparate

systems, lack of central control?

RMS Remedy

• Transact credit cards in as little as 5 seconds

• Let wizards finish long tasks in minutes

• Know which associates and items sell best

• Leverage multiple suppliers/ get lowest prices

• Predict what days & hours to staff up or down

• Integrates with other MBS applications

Do you lose sales because of poor customer service?

RMS Remedy• Keep lines short with fast transaction speeds• Serve other customers while keeping a stalled

transaction on hold• Display “upsells” so associates mention them• Use multimedia NetDisplay to assist sales• Customize receipts with advertisements• Capture/display buying histories at POS• Target mailings to customers’ special interests• Grant automatic discounts to frequent shoppers

Do your POS stations quit working if you store network goes down?

RMS Remedy• Keep selling even when the network goes

down—data will upload from registers once connectivity is restored

Merchant Payment Services

for

RMSStore Operations

Simplified, Integrated Card Processing

•Substantial discounts on merchant services•No hidden fees•Streamlined operations•Reduced operating and labor costs•Increased customer satisfaction

Citibank Merchant ServicesCompetitive Rates

• Visa/MasterCard card swipe 1.69% + $.23 per transaction

• Visa/MasterCard MOTO/Internet 2.25% + $.23 per transaction

• Visa/MasterCard Commercial 2.55% + $.23 per transaction

• Diners Club/Carte Blanche 2.85%

Citibank Merchant ServicesNo Hidden Costs

• Application Fee Waived

• Enrollment Fee Waived

• Conversion Fee Waived

• Other Setup Fees Waived

• Many payment service competitors have these and other miscellaneous fees.

Partner Organization Support

Describe offering

Foundation Servicesfrom Microsoft Business Solutions

• Product Maintenance – Major and minor releases for one full year

• Access to CustomerSource– Search TechKnowledge

Foundation Services provides assurance

that you have the latest software

and insurance for additional support.

Microsoft’s Commitment

• We’ll be around for the long term

• Technology and market leadership

• Focus on the independent merchant

• Industry partnerships and services that enhance the value of your investment

• For more information: http://www.microsoft.com/BusinessSolutions/POS/