YouYou Really Really Can Can

Change Change the the

WorldWorld

What Change?What Change?

Why do we need to Why do we need to change?change?

The present stateThe present state

The desired stateThe desired state

How will you monitor?How will you monitor?

Why Change?Why Change?

Things are good nowThings are good nowIt’s too much troubleIt’s too much troubleWe’ve always done it We’ve always done it this waythis wayPeople might not People might not want to changewant to changeMy friends will think My friends will think I’m weirdI’m weirdThey aren’t feeling They aren’t feeling the “pain”the “pain”

A picture in your mind of A picture in your mind of the futurethe future– SimpleSimple– UnderstandableUnderstandable– DesirableDesirable– AttainableAttainable– RealisticRealistic– FocusedFocused

You’ll never get there if You’ll never get there if you don’t know where you you don’t know where you are goingare goingPlan the coursePlan the course

The VisionThe Vision

The PlanThe Plan

Define the changeDefine the change

Players / RolesPlayers / Roles

SponsorsSponsors

CommunicationCommunication

RewardsRewards

Resistance strategiesResistance strategies

Actions / StepsActions / Steps

Monitoring and trackingMonitoring and tracking

It Takes a TeamIt Takes a Team

The AgentThe Agent

The DreamerThe Dreamer

The SponsorThe Sponsor

The OrganizerThe Organizer

The CheerleaderThe Cheerleader

Co-ConspiratorsCo-Conspirators

Tell EveryoneTell Everyone

A simple message to A simple message to share the visionshare the visionSay it more than one Say it more than one waywaySay it over and over Say it over and over and over and overand over and overWalk the talkWalk the talkListenListenLet them know they Let them know they are part of the visionare part of the vision

RewardsRewards

Reward behavior that Reward behavior that helps the changehelps the change

Change what people Change what people are rewarded forare rewarded for

Make rewards Make rewards meaningfulmeaningful

Reward frequentlyReward frequently

Reward small Reward small accomplishmentsaccomplishments

It does not matter whether It does not matter whether the change is perceived the change is perceived as positive or negative.as positive or negative.

Resistance to major Resistance to major change is inevitablechange is inevitable

The BarriersThe Barriers

No need for changeNo need for changeThe Status Quo / The Status Quo / InertiaInertiaIt’s overwhelmingIt’s overwhelmingNot my problemNot my problemUncertaintyUncertaintyManagement EgoManagement EgoCompliance vs Compliance vs commitmentcommitmentThe “Black Hole”The “Black Hole”

Break On ThroughBreak On Through

We We CANCAN do it! do it!

Explain in contextExplain in context

ListenListen

Admit negatives along Admit negatives along with positiveswith positives

Reinforce progressReinforce progress

Small stepsSmall steps

EmpowermentEmpowerment

Small StepsSmall Steps

Plan is a series of Plan is a series of small stepssmall steps

Steps understoodSteps understood

Steps achievableSteps achievable

Steps show progressSteps show progress

Know when a step is Know when a step is completecomplete

Reward resultsReward results

Small “Wins” Along the WaySmall “Wins” Along the Way

Build small successes Build small successes into your planinto your plan

Stay motivatedStay motivated

Get / keep supportGet / keep support

Show staff they can Show staff they can do itdo it

Show critics they Show critics they were wrongwere wrong

Tune the planTune the plan

Look Back, Look Ahead, Keep WorkingLook Back, Look Ahead, Keep Working

See how far you’ve See how far you’ve comecome

Still on the right Still on the right track?track?

Is the destination still Is the destination still right?right?

Tune the planTune the plan

Can’t coast, you Can’t coast, you aren’t done yet!aren’t done yet!

Know when you’re thereKnow when you’re there

Recognize the goalRecognize the goal

Proclaim victoryProclaim victory

Celebrate the changeCelebrate the change

Thank all participantsThank all participants

Put sustaining Put sustaining organization in placeorganization in place

It’s A New World, Baby!It’s A New World, Baby!

Make your change Make your change part of the “culture”part of the “culture”

Build the support Build the support structurestructure

Will your work stay in Will your work stay in place when the team place when the team disperses?disperses?

ReviewReview

Define the change – now, vision, whyDefine the change – now, vision, whyPlayers / Roles – understand the teamPlayers / Roles – understand the teamSponsors – critically importantSponsors – critically importantCommunication – frequent, variedCommunication – frequent, variedRewards – reward small winsRewards – reward small winsResistance strategies – expect itResistance strategies – expect itActions / Steps – small stepsActions / Steps – small stepsMonitoring and tracking – know when you are Monitoring and tracking – know when you are making progressmaking progressInstitutionalize – make it stickInstitutionalize – make it stick

“You can't make footprints in the sands of time if you're sitting on your butt...And who wants to make buttprints in the sands of time?” (Bob Moawad)

Leave your footprints in the sands of time.