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This is your application pack, it will tell you about our activities and how you can apply for YoungMinds Digital Communications Internship. After reading the pack, we hope that you will be interested in applying and ask that you please complete the application form and return it to us. Closing date: 9.00am on Monday 3rd July 2017 Interviews will be held: Friday 7th July 2017 Start Date: End of July 2017

You will find the following enclosed within this pack: 1. Introduction to YoungMinds 2. Volunteering with YoungMinds: the Principles

Training and support Expenses Career and other benefits Insurance

3. The recruitment process:

Selection Digital Communications and Campaigns Internship role description and

person specification Completing your application Submitting your completed application References and DBS disclosure

Thank you for your interest in YoungMinds Digital Communications Internship

As a volunteer you will be expected to: 1. Meet the required skills as outlined in this pack. 2. Make sure that you can commit to 2-3 days per week for 4 months between

Wednesday and Friday (Office hours are 9:30-17:30) 3. Make sure that you are able to travel to and from YoungMinds office based in

London Bridge, London to volunteer.

4. Discuss and agree any support needed with the HR and Officer Manager. 5. Observe the relevant requirements of YoungMinds policies including:

Data Protection and Confidentiality

Code of Conduct

Health & Safety

Equality and Diversity

Safeguarding Children and Young People and the Protection of Vulnerable Adults

Volunteering with YoungMinds: The Principles

All of YoungMinds interns and volunteers receive ongoing on-the-job training, to make sure they’re up to date with developments at YoungMinds, and to make sure that they have the necessary skills to fulfill the requirements of their internship. You’ll also attend monthly reviews with your supervisor where you can discuss your internship and the areas you would like to develop into, as well as receiving support on a day to day basis.

In return you can expect...

Training and support

In return for your time and commitment, we will reimburse the following out-of-pocket expenses:

Reasonable home to work travel costs up to a maximum of £10 per day, plus oth-er necessary travel costs related to your voluntary work.

A lunch allowance up to a maximum of £5.00 per day.

Expenses

Completing an internship with YoungMinds is a great experience to put on your

CV, and we’ll provide you with a reference for prospective employers. You’ll hear about and be welcome to apply to paid vacancies at YoungMinds. You can also get involved in other aspects of YoungMinds work and events.

Career and other benefits

A note from the former Digital Communications and Campaigns Intern: I leave this position rewarded with a wide new range of professional experience. The Digital Campaigns role allowed me to develop skills I had begun using elsewhere - for example writing blogs, monitoring media mentions, managing social media forums - while bringing them into an entirely new context. Zoe—March-Sept 2015

All volunteers are covered by YoungMinds insurance policy. To ensure that you have adequate insurance cover, it is important that you follow the guidelines of your role at all times.

Insurance

At YoungMinds we are committed to providing the best possible recruitment service, in-cluding working to remove barriers to Equal Opportunity at each stage of the recruitment process.

Our commitment to you is that:

We will treat you in a polite, helpful and friendly manner at all times.

Information that you provide will be treated as confidential and will be seen only by those involved in the recruitment process.

We will remove all personal information from your application to ensure that the short listing panel are not aware of whose application they are assessing.

We will ask you to complete an equal opportunities questionnaire – this information is only used for monitoring purposes.

We will endeavour to make any reasonable adjustments to the selection process (application form, interview or training) to enable individuals to participate equally

If you are selected to progress to the next stage you will be advised as soon as possible.

We will aim to give you at least one week’s notice prior to interview.

We will not contact your referees unless you give your permission. We will however need to obtain 2 references before offering a placement on our internship programme

A decision will be made as soon as possible after interviews and you will be informed, normally within 1 week.

Unsuccessful interviewees will be offered feedback.

Step 1: The first step is to fill in an application form before the closing date. Once you’ve submitted your application form, we will assess whether or not you have demonstrated that you meet the criteria for Digital Communications and Cam-paigns Internship listed on the person specification. Step 2: If you are shortlisted at the application stage, the second step will be that you are invited to attend an interview where we will assess whether you’re suit-able to join YoungMinds Internship Programme. You will be sent an interview invita-tion via email and all you need to do at the interview is demonstrate that you can meet the criteria in the person specification. Interviews will be held on 7th July 2017 Step 3: If you’re selected, the third step is that you will undertake a training and induction during your first week.

The Recruitment Process

Selection

Overall purpose of the Digital Communications Internship: To support and assist the Senior Digital Communications Officer.

Description of tasks for the Digital Communications Internship:

For Web:

Carry out administrative duties and liaise with contributors

Update website content under supervision of the Web Editor

Create content for the YoungMinds blog including daily news blogs

Assist in the development of the YoungMinds website

For Social Media and Campaigns:

Create social media content under the supervision of the Digital Communica-tions Officer

Schedule content for YoungMinds’ social media channels

Assist on campaign development

General:

Monitor media to look for relevant stories and opportunities for YoungMinds

Desk research

General office administration including: incoming and outgoing mail, answer-ing general enquiries, greeting visitors and basic data entry

Any other duties as required

To operate within the Policies and Procedures of YoungMinds Volunteer Handbook.

Digital Communications Internship Role Descrip-tion

Minimum commitment: 2-3 days per week for 4 months Start: End of July 2017 Based: Suite 11, Baden Place, Crosby Row, London, SE1 1YW. Supervisor: Senior Digital Communications Officer/ Senior Media

and Campaigns Officer

Required skills and expectations:

Communications, Marketing or other relevant degree would be of benefit.

Basic understanding of the purpose of Digital Communication for business pur-poses.

Basic understanding of some of the issues around children and young people’s mental health and wellbeing.

Good written and verbal communication skills.

Good prioritising and multi-tasking skills.

Good IT Skills.

Strong organisation and planning skills, with attention to detail.

Understanding of good customer service practice.

Ability to work sensitively with confidential information.

Ability to work independently and also as part of a team.

Digital Communications Internship Person speci-fication

General

To operate within the Policies and Procedures of YoungMinds Volunteer Hand-book.

To operate within YoungMinds Mission, Vision and Values and to be aware of and apply the principles of YoungMinds Equal Opportunities policy in daily activi-ties wherever possible.

Form effective working relationships with all staff members, volunteers and rele-vant outside organisations.

Continued...

References: We require 2 referees. They will not be contacted without your per-mission but we will need to obtain them before you can take up your place on the in-ternship programme. DBS Disclosure: All applicants are required to disclose details of any unspent convictions in accordance with the Rehabilitation of Offenders Act 1974. Any disclo-sure of an unspent conviction will not automatically disqualify your application unless the nature of the offence renders you unsuitable for the role. All such disclosures will be considered on an individual basis. All volunteers will be required to undertake a Disclosure and Barring Service check. For further information on DBS checks, please refer to http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/.

You should download an application form from the website: https://youngminds.org.uk/about-us/jobs/volunteering/ You may submit either a typed or hand written application. If you hand write your application please ensure that your handwriting is clearly legible. No CVs will be accepted. In your application you will need to demonstrate that you have the skills to meet the requirements of the volunteer role. Please read the volunteer role description and person specification carefully and address your supporting statement to the stated criteria. It is important that you complete the Equal Opportunities section as this helps us to monitor our recruitment process. Please ensure that your ‘personal information’ is completed, including a contact phone number.

Completing your application

References and DBS Disclosure

By email: Please email your completed application form to recruitment@youngminds.org.uk. By post: Please send your completed application to: YoungMinds Trust, Suite

11, Baden Place, Crosby Row, London, SE1 1YW.

Submitting your completed application form