Ye 13 Service r Rankings

13443

MBA COMMERCIAL REAL ESTATE / MULTIFAMILY FINANCE

COMMERCIAL / MULTIFAMILY MORTGAGE SERVICER RANKINGS

Year-end 2013

2014 Mortgage Bankers Association (MBA). 1919 M Street, NW, 5th Floor, Washington, DC 20036 (202) 557-2700

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13443

MBA COMMERCIAL REAL ESTATE / MULTIFAMILY FINANCE

COMMERCIAL / MULTIFAMILY MORTGAGE SERVICER RANKINGS

Year-end 2013

Rank CompanyAmount

($ millions)Numberof loans

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes

Total Primary & Master Servicing TOTAL LOANS

Total US Collateralas of December 31, 2013

Avg. Loan Size ($m)

Wells Fargo Bank1 33,354$434,375 $13.0PNC Real Estate / Midland Loan Services2 33,865$369,577 $10.9Berkadia Commercial Mortgage LLC3 28,180$235,374 $8.4KeyBank National Association4 16,684$169,745 $10.2GEMSA Loan Services, L.P. 5 6,142$95,588 $15.6Prudential Asset Resources6 5,128$73,313 $14.3NorthMarq Capital7 5,625$42,036 $7.5Walker & Dunlop, LLC8 4,297$38,937 $9.1MetLife9 598$34,398 $57.5HFF, L.P.10 2,270$33,052 $14.6Grandbridge Real Estate Capital11 5,094$28,529 $5.6Berkeley Point Capital, LLC12 1,829$26,556 $14.5Trimont Real Estate Advisors13 1,613$25,258 $15.7Northwestern Mutual14 614$25,177 $41.0New York Life Investments15 619$23,242 $37.5Cohen Financial/Pillar Finance16 3,517$23,063 $6.6Principal Global Investors17 2,872$22,778 $7.9Red Mortgage Capital, LLC18 1,916$17,677 $9.2C-III Asset Management19 2,256$16,033 $7.1Manulife Financial / John Hancock 20 1,199$15,032 $12.5HSBC Bank USA, NA21 973$14,158 $14.6Aviva USA (now Athene Life & Annuity Company)22 n.a.$14,103 n.a.Greystone23 3,223$13,808 $4.3Centerline Capital Group24 2,100$12,712 $6.1M&T Realty Capital Corporation25 1,046$11,761 $11.2Q10 Capital LLC26 3,915$11,476 $2.9Bank of America, NA27 3,510$11,068 $3.2Situs28 864$10,972 $12.7Beech Street Capital29 913$10,855 $11.9Pacific Life Insurance Company30 607$9,636 $15.9ING Investment Management LLC31 1,219$9,321 $7.6Nationwide Life Insurance Company32 1,141$9,268 $8.1Oak Grove Capital33 1,265$8,875 $7.0Aegon USA Realty Advisors, LLC34 1,218$8,731 $7.2StanCorp Mortgage Investors, LLC35 6,532$8,539 $1.3Newmark Realty Capital, Inc. - SAM Member36 976$7,510 $7.7Thrivent Financial for Lutherans37 3,002$7,308 $2.4Lincoln National Corporation38 1,226$7,200 $5.9Bellwether Enterprise Real Estate Capital LLC39 1,364$6,260 $4.6Genworth40 1,600$6,162 $3.9State Farm Life Insurance Company41 604$5,810 $9.6NCB, FSB42 4,040$5,746 $1.4Protective Life Insurance Company43 1,954$5,535 $2.8Essex Financial Services LLC44 921$5,266 $5.7

Rank CompanyAmount





Avg. Loan Size ($m)

AmeriSphere Multifamily Finance, LLC45 493$4,977 $10.1Heartland Bank46 748$4,763 $6.4Jones Lang LaSalle47 243$4,567 $18.8Pacific Southwest Realty Services - SAM Member48 840$4,083 $4.9Oppenheimer Multifamily Housing & Healthcare Finance, Inc.49 470$4,046 $8.6Lancaster Pollard Mortgage Company50 696$3,528 $5.1Symetra51 1,423$3,457 $2.4ColumbiaNational Real Estate Finance, LLC52 355$3,377 $9.5P/R Mortgage & Investment Corp.53 646$3,282 $5.1Dougherty Mortgage LLC54 363$2,904 $8.0Barry S. Slatt Mortgage Company55 1,035$2,620 $2.5American Equity Investment Life Insurance Company56 1,052$2,608 $2.5RiverSource Life Insurance Company57 870$2,564 $2.9Capital Funding, LLC58 379$2,369 $6.340|86 Mortgage Capital59 346$1,871 $5.4OneAmerica Financial Partners60 541$1,765 $3.3Bernard Financial Servicing Group - SAM Member61 314$1,666 $5.3Medalist Capital, Inc. 62 377$1,666 $4.4Sunrise Mortgage & Investment Company63 925$1,660 $1.8NBS Financial Services - SAM Member64 364$1,620 $4.5BNY Mellon65 219$1,614 $7.4Dougherty Funding LLC 66 114$1,530 $13.4Capital Advisors, Inc.67 421$1,506 $3.6Johnson Capital Group, Inc.68 168$1,457 $8.7Goedecke & Co., LLC69 146$1,390 $9.5Members Capital Advisors70 322$1,369 $4.3Gershman Mortgage71 184$1,367 $7.4George Elkins Mortgage Banking72 438$1,364 $3.1Capital Crossing Servicing Company73 1,126$1,204 $1.1HomeStreet Bank Commercial Real Estate74 325$1,115 $3.4Colliers International New England, LLC - SAM Member75 103$1,082 $10.5Waterstone Asset Management76 367$1,050 $2.9Keystone Mortgage77 300$1,018 $3.4Morris, Smith and Feyh, Incorporated78 169$944 $5.6Thomas D Wood and Company - SAM Member79 478$920 $1.9Glacier Real Estate Finance, Inc.80 238$811 $3.4CBRE HMF, Inc.81 60$803 $13.4Intervest Mortgage82 251$774 $3.1American Real Estate Capital83 37$718 $19.4Canyon Capital Realty Advisors84 24$667 $27.8Rockbridge Capital LLC85 60$639 $10.7Colliers International - Atlanta - SAM Member86 159$596 $3.7Bethpage Federal Credit Union87 268$582 $2.2Venture Mortgage Corporation - SAM Member88 220$555 $2.5

Rank CompanyAmount





Avg. Loan Size ($m)

Guardian Life Insurance Company89 76$546 $7.2Pace Financial Group90 55$468 $8.5Great-West Financial91 52$460 $8.8Rockhall Funding Corp.92 34$409 $12.0First Housing Development Corporation of Florida, Inc.93 76$383 $5.0Holliday American Mortgage - SAM Member94 162$332 $2.0Eustis Commercial Mortgage Corporation - SAM Member95 74$325 $4.4Western Capital Realty Advisors - SAM Member96 54$320 $5.9Bonneville Multifamily Capital97 186$309 $1.7Innovative Capital Advisors, LLC98 223$263 $1.2Ziegler Financing Corporation99 38$257 $6.8Terrix Financial Corporation100 134$250 $1.9Directed Capital101 30$232 $7.7Ameritas Investment Partners102 221$221 $1.0Boston Mutual Life Insurance Company103 186$206 $1.1RoundPoint Mortgage Servicing Corporation104 1,207$196 $0.2One Nevada Credit Union105 64$58 $0.9Allstate Investments106 3$16 $5.4Royal Neighbors of America107 2$2 $1.2

Rank CompanyAmount



Total Primary & Master Servicing CMBS, CDO or other ABS Loans


Avg. Loan Size ($m)

Wells Fargo Bank1 22,259$327,148 $14.7PNC Real Estate / Midland Loan Services2 9,769$133,398 $13.7KeyBank National Association3 8,715$110,323 $12.7Berkadia Commercial Mortgage LLC4 8,745$75,782 $8.7HFF, L.P.5 865$14,540 $16.8Principal Global Investors6 1,061$9,161 $8.6Prudential Asset Resources7 777$8,675 $11.2NorthMarq Capital8 598$5,514 $9.2GEMSA Loan Services, L.P. 9 644$4,710 $7.3Aviva USA (now Athene Life & Annuity Company)10 n.a.$4,641 n.a.Grandbridge Real Estate Capital11 619$3,627 $5.9NCB, FSB12 736$1,744 $2.4Nationwide Life Insurance Company13 188$1,681 $8.9BNY Mellon14 219$1,614 $7.4Situs15 186$1,433 $7.7Newmark Realty Capital, Inc. - SAM Member16 105$1,404 $13.4Bernard Financial Servicing Group - SAM Member17 109$1,126 $10.3Waterstone Asset Management18 367$1,050 $2.9C-III Asset Management19 76$1,019 $13.4Pacific Life Insurance Company20 263$967 $3.7Cohen Financial/Pillar Finance21 331$847 $2.6ColumbiaNational Real Estate Finance, LLC22 76$797 $10.5Bank of America, NA23 96$774 $8.1Protective Life Insurance Company24 224$628 $2.8Pacific Southwest Realty Services - SAM Member25 91$588 $6.5Jones Lang LaSalle26 13$492 $37.8Capital Crossing Servicing Company27 709$471 $0.7Goedecke & Co., LLC28 25$460 $18.4Q10 Capital LLC29 57$453 $7.9M&T Realty Capital Corporation30 18$433 $24.1Walker & Dunlop, LLC31 38$418 $11.0Barry S. Slatt Mortgage Company32 37$243 $6.6Ameritas Investment Partners33 221$221 $1.0Pace Financial Group34 28$219 $7.8Trimont Real Estate Advisors35 1$155 $155.0Bellwether Enterprise Real Estate Capital LLC36 13$138 $10.6Western Capital Realty Advisors - SAM Member37 14$112 $8.0Manulife Financial / John Hancock 38 18$82 $4.6Venture Mortgage Corporation - SAM Member39 15$57 $3.8Glacier Real Estate Finance, Inc.40 10$54 $5.4Morris, Smith and Feyh, Incorporated41 9$44 $4.9Berkeley Point Capital, LLC42 3$38 $12.6Beech Street Capital43 4$23 $5.8NBS Financial Services - SAM Member44 2$20 $9.8

Rank CompanyAmount



Total Primary & Master Servicing CMBS, CDO or other ABS Loans


Avg. Loan Size ($m)

Eustis Commercial Mortgage Corporation - SAM Member45 2$14 $6.8Holliday American Mortgage - SAM Member46 2$7 $3.7Colliers International - Atlanta - SAM Member47 2$7 $3.6

Rank CompanyAmount



Total Primary & Master Servicing Commercial Bank/Savings Institution Loans


Avg. Loan Size ($m)

PNC Real Estate / Midland Loan Services1 4,347$37,100 $8.5KeyBank National Association2 5,464$18,919 $3.5Trimont Real Estate Advisors3 554$14,564 $26.3HSBC Bank USA, NA4 717$11,542 $16.1Bank of America, NA5 1,454$1,583 $1.1Dougherty Funding LLC 6 114$1,530 $13.4Berkadia Commercial Mortgage LLC7 102$1,526 $15.0NCB, FSB8 1,968$642 $0.3Wells Fargo Bank9 11$594 $52.7HFF, L.P.10 15$525 $35.0Grandbridge Real Estate Capital11 50$458 $9.2HomeStreet Bank Commercial Real Estate12 94$344 $3.7P/R Mortgage & Investment Corp.13 61$250 $4.1State Farm Life Insurance Company14 18$176 $9.8Rockbridge Capital LLC15 6$111 $18.5Situs16 11$100 $9.1Principal Global Investors17 10$99 $9.9Q10 Capital LLC18 2$42 $21.0Berkeley Point Capital, LLC19 4$21 $5.3RoundPoint Mortgage Servicing Corporation20 176$18 $0.1Capital Funding, LLC21 1$5 $5.0Keystone Mortgage22 4$3 $0.8Centerline Capital Group23 6$1 $0.2Pacific Southwest Realty Services - SAM Member24 1$0 $0.2

Rank CompanyAmount



Total Primary & Master Servicing Credit Company, Pension Funds, REITs, Investment Funds Loans


Avg. Loan Size ($m)

PNC Real Estate / Midland Loan Services1 6,711$24,501 $3.7GEMSA Loan Services, L.P. 2 1,621$22,821 $14.1Situs3 517$8,546 $16.5Trimont Real Estate Advisors4 944$7,507 $8.0Cohen Financial/Pillar Finance5 1,236$3,140 $2.5C-III Asset Management6 111$2,414 $21.7Prudential Asset Resources7 266$1,299 $4.9NorthMarq Capital8 114$1,102 $9.7Wells Fargo Bank9 44$995 $22.6Capital Crossing Servicing Company10 417$733 $1.8Canyon Capital Realty Advisors11 24$667 $27.8Principal Global Investors12 18$331 $18.4New York Life Investments13 5$304 $60.7Bank of America, NA14 6$301 $50.1Directed Capital15 27$201 $7.4HFF, L.P.16 31$140 $4.5Keystone Mortgage17 7$77 $11.0Q10 Capital LLC18 44$70 $1.6Bellwether Enterprise Real Estate Capital LLC19 1$24 $23.6Barry S. Slatt Mortgage Company20 1$3 $2.7

Rank CompanyAmount



Total Primary & Master Servicing Fannie Mae & Freddie Mac Loans


Avg. Loan Size ($m)

PNC Real Estate / Midland Loan Services1 8,301$87,266 $10.5Wells Fargo Bank2 7,646$72,426 $9.5KeyBank National Association3 2,126$33,386 $15.7GEMSA Loan Services, L.P. 4 1,747$31,207 $17.9Walker & Dunlop, LLC5 3,193$29,625 $9.3Berkeley Point Capital, LLC6 1,697$25,276 $14.9Berkadia Commercial Mortgage LLC7 1,860$19,513 $10.5NorthMarq Capital8 1,687$15,694 $9.3Prudential Asset Resources9 945$14,865 $15.7C-III Asset Management10 2,048$12,470 $6.1Centerline Capital Group11 2,048$12,469 $6.1Grandbridge Real Estate Capital12 1,028$10,697 $10.4Beech Street Capital13 852$10,332 $12.1Red Mortgage Capital, LLC14 873$10,290 $11.8M&T Realty Capital Corporation15 914$9,806 $10.7Greystone16 2,634$8,223 $3.1Oak Grove Capital17 1,039$7,014 $6.8AmeriSphere Multifamily Finance, LLC18 436$4,393 $10.1Jones Lang LaSalle19 219$3,765 $17.2NCB, FSB20 1,331$3,331 $2.5HFF, L.P.21 176$2,806 $15.9HSBC Bank USA, NA22 256$2,616 $10.2Cohen Financial/Pillar Finance23 266$2,427 $9.1Bellwether Enterprise Real Estate Capital LLC24 318$1,411 $4.4HomeStreet Bank Commercial Real Estate25 214$722 $3.4Dougherty Mortgage LLC26 153$652 $4.3ColumbiaNational Real Estate Finance, LLC27 31$345 $11.1Trimont Real Estate Advisors28 38$231 $6.1Q10 Capital LLC29 16$90 $5.6Lancaster Pollard Mortgage Company30 18$77 $4.3Bank of America, NA31 20$56 $2.8Principal Global Investors32 26$30 $1.1Eustis Commercial Mortgage Corporation - SAM Member33 5$27 $5.4RoundPoint Mortgage Servicing Corporation34 128$22 $0.2P/R Mortgage & Investment Corp.35 14$15 $1.1Bernard Financial Servicing Group - SAM Member36 2$15 $7.5Pace Financial Group37 1$11 $11.0Lincoln National Corporation38 5$5 $1.1Manulife Financial / John Hancock 39 1$1 $1.0

Rank CompanyAmount



Total Primary & Master Servicing FHA & Ginnie Mae Loans


Avg. Loan Size ($m)

Prudential Asset Resources1 669$9,911 $14.8PNC Real Estate / Midland Loan Services2 1,559$9,773 $6.3Berkadia Commercial Mortgage LLC3 1,827$7,845 $4.3Wells Fargo Bank4 1,030$7,714 $7.5Red Mortgage Capital, LLC5 1,023$7,289 $7.1Walker & Dunlop, LLC6 595$5,044 $8.5Heartland Bank7 748$4,763 $6.4Greystone8 479$4,703 $9.8Aviva USA (now Athene Life & Annuity Company)9 n.a.$4,148 n.a.Oppenheimer Multifamily Housing & Healthcare Finance, Inc.10 470$4,046 $8.6Lancaster Pollard Mortgage Company11 599$3,333 $5.6P/R Mortgage & Investment Corp.12 531$2,992 $5.6Capital Funding, LLC13 370$2,263 $6.1Dougherty Mortgage LLC14 207$2,244 $10.8Oak Grove Capital15 219$1,820 $8.3KeyBank National Association16 168$1,550 $9.2Gershman Mortgage17 184$1,367 $7.4M&T Realty Capital Corporation18 91$1,228 $13.5Berkeley Point Capital, LLC19 125$1,221 $9.8Bellwether Enterprise Real Estate Capital LLC20 161$816 $5.1CBRE HMF, Inc.21 60$803 $13.4Cohen Financial/Pillar Finance22 156$752 $4.8Grandbridge Real Estate Capital23 128$708 $5.5NorthMarq Capital24 57$584 $10.2AmeriSphere Multifamily Finance, LLC25 57$584 $10.2Johnson Capital Group, Inc.26 69$519 $7.5Beech Street Capital27 57$501 $8.8Rockhall Funding Corp.28 34$409 $12.0First Housing Development Corporation of Florida, Inc.29 67$368 $5.5ColumbiaNational Real Estate Finance, LLC30 22$314 $14.3Bonneville Multifamily Capital31 186$309 $1.7Ziegler Financing Corporation32 38$257 $6.8Centerline Capital Group33 25$111 $4.4NCB, FSB34 2$6 $2.9Q10 Capital LLC35 2$4 $2.0Bank of America, NA36 1$2 $1.9RoundPoint Mortgage Servicing Corporation37 5$1 $0.1

Rank CompanyAmount



Total Primary & Master Servicing Life Insurance Companies Loans


Avg. Loan Size ($m)

Prudential Asset Resources1 2,453$38,537 $15.7GEMSA Loan Services, L.P. 2 2,083$36,461 $17.5MetLife3 598$34,398 $57.5PNC Real Estate / Midland Loan Services4 1,253$32,050 $25.6Northwestern Mutual5 614$25,177 $41.0New York Life Investments6 612$22,877 $37.4NorthMarq Capital7 3,169$19,142 $6.0HFF, L.P.8 1,183$15,041 $12.7Manulife Financial / John Hancock 9 1,180$14,949 $12.7Principal Global Investors10 1,756$13,155 $7.5Grandbridge Real Estate Capital11 3,026$12,008 $4.0Q10 Capital LLC12 3,700$10,777 $2.9ING Investment Management LLC13 1,219$9,321 $7.6Cohen Financial/Pillar Finance14 1,492$9,186 $6.2Aegon USA Realty Advisors, LLC15 1,216$8,718 $7.2StanCorp Mortgage Investors, LLC16 6,532$8,539 $1.3Pacific Life Insurance Company17 156$8,341 $53.5Nationwide Life Insurance Company18 953$7,588 $8.0Thrivent Financial for Lutherans19 3,002$7,308 $2.4Lincoln National Corporation20 1,221$7,194 $5.9Berkadia Commercial Mortgage LLC21 1,251$6,619 $5.3Genworth22 1,600$6,162 $3.9Newmark Realty Capital, Inc. - SAM Member23 871$6,106 $7.0Bank of America, NA24 1,543$5,972 $3.9State Farm Life Insurance Company25 586$5,634 $9.6Aviva USA (now Athene Life & Annuity Company)26 933$5,314 $5.7Essex Financial Services LLC27 921$5,266 $5.7Protective Life Insurance Company28 1,730$4,907 $2.8Walker & Dunlop, LLC29 438$3,610 $8.2Pacific Southwest Realty Services - SAM Member30 747$3,489 $4.7Bellwether Enterprise Real Estate Capital LLC31 781$3,482 $4.5Symetra32 1,423$3,457 $2.4Trimont Real Estate Advisors33 76$2,801 $36.9American Equity Investment Life Insurance Company34 1,052$2,608 $2.5RiverSource Life Insurance Company35 870$2,564 $2.9Barry S. Slatt Mortgage Company36 982$2,340 $2.440|86 Mortgage Capital37 346$1,871 $5.4OneAmerica Financial Partners38 541$1,765 $3.3Medalist Capital, Inc. 39 377$1,666 $4.4Sunrise Mortgage & Investment Company40 925$1,660 $1.8NBS Financial Services - SAM Member41 362$1,600 $4.4Capital Advisors, Inc.42 421$1,506 $3.6ColumbiaNational Real Estate Finance, LLC43 153$1,443 $9.4Members Capital Advisors44 322$1,369 $4.3

Rank CompanyAmount



Total Primary & Master Servicing Life Insurance Companies Loans


Avg. Loan Size ($m)

George Elkins Mortgage Banking45 438$1,364 $3.1Colliers International New England, LLC - SAM Member46 103$1,082 $10.5KeyBank National Association47 109$963 $8.8Keystone Mortgage48 289$937 $3.2Goedecke & Co., LLC49 121$930 $7.7Thomas D Wood and Company - SAM Member50 478$920 $1.9Morris, Smith and Feyh, Incorporated51 160$900 $5.6Situs52 150$893 $6.0Intervest Mortgage53 251$774 $3.1Glacier Real Estate Finance, Inc.54 228$757 $3.3American Real Estate Capital55 37$718 $19.4Colliers International - Atlanta - SAM Member56 157$588 $3.7Guardian Life Insurance Company57 76$546 $7.2Rockbridge Capital LLC58 51$510 $10.0Venture Mortgage Corporation - SAM Member59 205$498 $2.4Bernard Financial Servicing Group - SAM Member60 192$464 $2.4Great-West Financial61 52$460 $8.8Holliday American Mortgage - SAM Member62 160$325 $2.0Jones Lang LaSalle63 11$310 $28.2Eustis Commercial Mortgage Corporation - SAM Member64 67$284 $4.2Wells Fargo Bank65 9$274 $29.8Innovative Capital Advisors, LLC66 223$263 $1.2Terrix Financial Corporation67 134$250 $1.9Pace Financial Group68 26$238 $9.2Western Capital Realty Advisors - SAM Member69 40$208 $5.2Boston Mutual Life Insurance Company70 186$206 $1.1HomeStreet Bank Commercial Real Estate71 17$49 $2.9Allstate Investments72 3$16 $5.4Directed Capital73 n.a.$6 n.a.Royal Neighbors of America74 2$2 $1.2NCB, FSB75 1$0 $0.1

Rank CompanyAmount



Total Primary & Master Servicing Loans Held in Warehouse (not elsewhere classified)


Avg. Loan Size ($m)

Wells Fargo Bank1 839$17,083 $20.4PNC Real Estate / Midland Loan Services2 364$5,947 $16.3KeyBank National Association3 102$4,604 $45.1Bank of America, NA4 390$2,382 $6.1Johnson Capital Group, Inc.5 99$938 $9.5Berkadia Commercial Mortgage LLC6 51$730 $14.3GEMSA Loan Services, L.P. 7 47$389 $8.3Pacific Life Insurance Company8 178$309 $1.7Walker & Dunlop, LLC9 8$180 $22.5RoundPoint Mortgage Servicing Corporation10 898$155 $0.2Centerline Capital Group11 21$131 $6.2C-III Asset Management12 21$131 $6.2Bernard Financial Servicing Group - SAM Member13 11$61 $5.5Oak Grove Capital14 7$41 $5.9Barry S. Slatt Mortgage Company15 15$34 $2.3Prudential Asset Resources16 17$27 $1.6Directed Capital17 3$25 $8.3NCB, FSB18 2$23 $11.5Rockbridge Capital LLC19 3$19 $6.2P/R Mortgage & Investment Corp.20 4$13 $3.3Dougherty Mortgage LLC21 3$8 $2.7Pacific Southwest Realty Services - SAM Member22 1$6 $5.8Principal Global Investors23 1$3 $2.5Lancaster Pollard Mortgage Company24 1$2 $1.8

Rank CompanyAmount



Total Primary & Master Servicing Other Loans


Avg. Loan Size ($m)

Berkadia Commercial Mortgage LLC1 14,344$123,359 $8.6PNC Real Estate / Midland Loan Services2 1,561$39,542 $25.3Wells Fargo Bank3 1,515$8,141 $5.4Cohen Financial/Pillar Finance4 36$6,711 $186.4Grandbridge Real Estate Capital5 243$1,031 $4.2Greystone6 110$882 $8.0Bethpage Federal Credit Union7 268$582 $2.2ColumbiaNational Real Estate Finance, LLC8 73$477 $6.5Bellwether Enterprise Real Estate Capital LLC9 90$389 $4.3M&T Realty Capital Corporation10 23$294 $12.8Lancaster Pollard Mortgage Company11 78$116 $1.5Capital Funding, LLC12 8$101 $12.6Red Mortgage Capital, LLC13 20$99 $4.9New York Life Investments14 2$62 $30.8Walker & Dunlop, LLC15 25$60 $2.4One Nevada Credit Union16 64$58 $0.9Q10 Capital LLC17 94$40 $0.4Pacific Life Insurance Company18 10$19 $1.9First Housing Development Corporation of Florida, Inc.19 9$15 $1.7Aegon USA Realty Advisors, LLC20 2$13 $6.5P/R Mortgage & Investment Corp.21 36$12 $0.3

Rank CompanyAmount



Total Named Special ServicingCMBS, CDO or other ABS Loans


Avg. Loan Size ($m)

LNR Partners, LLC1 10,251$132,768 $13.0CWCapital Asset Management LLC2 9,511$128,706 $13.5C-III Asset Management3 11,511$120,224 $10.4PNC Real Estate / Midland Loan Services4 3,983$63,677 $16.0KeyBank National Association5 4,237$43,037 $10.2Wells Fargo Bank6 534$32,766 $61.4Situs7 1,678$21,959 $13.1Strategic Asset Services8 131$10,200 $77.9NorthStar9 282$6,914 $24.5Aegon USA Realty Advisors, LLC10 55$1,918 $34.9NCB, FSB11 644$1,461 $2.3BNY Mellon12 135$1,325 $9.8Pacific Life Insurance Company13 255$1,264 $5.0Cohen Financial/Pillar Finance14 864$814 $0.9Trimont Real Estate Advisors15 11$675 $61.3Protective Life Insurance Company16 224$628 $2.8Prudential Asset Resources17 42$517 $12.3Capital Crossing Servicing Company18 709$471 $0.7Berkadia Commercial Mortgage LLC19 1,302$250 $0.2Waterstone Asset Management20 5$144 $28.8Principal Global Investors21 26$63 $2.4

Rank CompanyAmount



Total Named Special ServicingTOTAL LOANS


Avg. Loan Size ($m)

LNR Partners, LLC1 10,251$132,768 $13.0C-III Asset Management2 13,216$129,573 $9.8CWCapital Asset Management LLC3 10,106$129,064 $12.8PNC Real Estate / Midland Loan Services4 5,048$96,904 $19.2Prudential Asset Resources5 4,292$63,488 $14.8Wells Fargo Bank6 3,048$59,058 $19.4KeyBank National Association7 4,237$43,037 $10.2MetLife8 598$34,398 $57.5Northwestern Mutual9 614$25,177 $41.0New York Life Investments10 614$22,947 $37.4Situs11 1,678$21,959 $13.1Cohen Financial/Pillar Finance12 3,266$17,698 $5.4Principal Global Investors13 1,843$14,322 $7.8Strategic Asset Services14 131$10,200 $77.9Pacific Life Insurance Company15 542$9,839 $18.2ING Investment Management LLC16 1,219$9,321 $7.6StanCorp Mortgage Investors, LLC17 6,532$8,539 $1.3NorthStar18 282$6,914 $24.5Protective Life Insurance Company19 1,954$5,535 $2.8NCB, FSB20 3,948$5,463 $1.4American Equity Investment Life Insurance Company21 1,052$2,608 $2.5RiverSource Life Insurance Company22 870$2,564 $2.9Berkeley Point Capital, LLC23 73$2,089 $28.6Aegon USA Realty Advisors, LLC24 75$2,038 $27.2Trimont Real Estate Advisors25 655$1,368 $2.1BNY Mellon26 135$1,325 $9.8Capital Crossing Servicing Company27 1,127$1,250 $1.1Ameritas Investment Partners28 1,160$1,240 $1.1Bethpage Federal Credit Union29 268$582 $2.2Great-West Financial30 52$460 $8.8George Elkins Mortgage Banking31 18$412 $22.9Berkadia Commercial Mortgage LLC32 1,304$266 $0.2Directed Capital33 154$232 $1.5State Farm Life Insurance Company34 15$192 $12.8Waterstone Asset Management35 5$144 $28.8Allstate Investments36 3$16 $5.4

Rank CompanyAmount




C/MF Loans Secured by Collateral OUTSIDE the USas of December 31, 2013

Avg. Loan Size ($m)

Situs1 423$28,197 $66.7LNR Partners, LLC2 178$16,880 $94.8GEMSA Loan Services, L.P. 3 489$14,219 $29.1Manulife Financial / John Hancock 4 1,302$7,294 $5.6PNC Real Estate / Midland Loan Services5 831$7,032 $8.5MetLife6 134$6,841 $51.1Trimont Real Estate Advisors7 212$3,558 $16.8Berkadia Commercial Mortgage LLC8 65$2,639 $40.6Prudential Asset Resources9 49$2,098 $42.8Wells Fargo Bank10 3$1,446 $482.1Pacific Life Insurance Company11 15$452 $30.1

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