YARITZA B. EDSTROM8681 A C Skinner Parkway, Jacksonville, FL 32256 ♦ C: (410) 570-5443 ♦ Yedstrom@hotmail.com

PROFESSIONAL SUMMARYHigh-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in whichstaff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive companygrowth.

SKILLSDatabase management Customer relationsFlexible New product introductionsCustomer service-oriented Talent developmentAdherence to high customer service standards Report analysis

REFERENCESReferences Available Upon Request

WORK HISTORYEnrollment Specialist, 06/2016 to CurrentCharter Schools USA – Ft. Lauderdale -Remote

Oversaw Enrollment operations for North Florida & Gerogia territory.Researched enrollment trends.Sourced well qualified candidates.Managed team of eleven direct reports.Trained six new data entry specialists; Enrollment ManagersEvaluated staff performance against expectations.Monitored weekly, monthly and quarterly achievement goals.Established training programs.Directed all phases of Enrollment projects, from recruitment to data analysis.

Enrollment Manager, 05/2014 to 06/2016Duval Charter School at Southside - Charterschools USA – Jacksonville, Fl

Effectively recruit and retain students through grassroots marketing, print marketing, information sessions andutilizing community organizations Maintain student cumulative folders in compliance with state and districtstandards.

Act as an intermediary between corporate and district offices Accurately report Full Time Equivalencyusing state, district and corporate databases and procedures.Conduct information sessions for prospective families using graph aids.Assisted senior recruiting staff with career fairs and recruiting events.Data EntryCustomer SatisfactionPositive Customer ExperiencesContributed To Company Success

Secretary, 08/2013 to 05/2014Clay County School District – Orange Park, FL

Answer telephone, register students, schedule meetings.

Assist with calls regarding school procedures.Assist with correspondence, reports and other memorandums.Post notices regarding school events.Sharp Problem SolverMicrosoft Office ProficiencyTime ManagementDedicated Team PlayerGreeting VisitorsDaily Office Operations

Enrollment/Payroll Secretary, 06/2010 to 06/2013Anne Arundel County Public Schools – Annapolis, MD

Answered telephone, screened callers, relayed messages Maintain filing system Verify and close time cards 60+staff Enroll new students, assist callers regarding immunization requirements Transcribed reports anddocumented meetings.

Patient Care Technician, 05/2006 to 05/2010Anne Arundel Medical Center – Annapolis, MD

Greet patients and schedule appointments via face to face and phone Document and conduct patient vitals, blooddraws and urine collection Foley catheter insertions and removals; ostomy and ulcer would care PerformElectrocardiograms Refer patients for urgent/routine appointments.

EDUCATIONAssociates of Arts Degree:Florida Community College -

LANGUAGESFluent in Spanish

ACCOMPLISHMENTSChamber Jax Member Impact Jax MemberBallet & Salsa InstructorPatch.com Blog ContributorEastport Elementary DancePTA Vice President of Outreach and Public Relations