Xxxx Lu Lin - Mobile Service Supply Coordination With Revenue Sharing Contracts

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    MOBILE SERVICE SUPPLY COORDINATION WITH REVENUE

    SHARING CONTRACTS

    Yaobin Lu

    [email protected]

    Jiabao Lin

    [email protected]

    School of Management

    Huazhong University of Science and Technology

    Wuhan 430074, China

    Phone: +86 27 87558100

    Bin Wang

    [email protected]

    College of Business Administration

    University of Texas-Pan American

    Edinburg, TX 78539, USA

    Phone: +1 956 3813336

    Abstract: Different from the traditional supply chain, the mobile service supply chain

    has its unique characteristics. This research studies the coordination mechanism of the

    mobile services supply chain, and establishes and analyzes a model of revenue sharing

    contract. We prove that under certain conditions, the revenue sharing contract can

    achieve the maximization of expected profit and coordination of mobile services

    supply chain. We also validate the effectiveness of the model using a numerical

    example.

    Key words: mobile service, coordination of supply chain, sharing revenue, contract

    1. IntroductionMobile commerce is the various commercial information exchange and business

    activities conducted on mobile communication networks using the terminal

    equipments of mobile communication (mobile phonespersonal digital assistants and

    so on) (Yuan 2006). Now there are many mobile services such as Fetion,

    Multimedia Message Service (MMS), game, ticket and mobile payment in China. The

    fields of mobile services include entertainments, news, tourism, finance, insurance

    and so on . There are many services and a large number of consumers. Thus it is

    difficult to deal with allocation of profit between the mobile network operator (MNO)

    and other members, which brings the problem of how to carry out the optimal

    distribution. As the most powerful firm in the mobile service supply chains, the

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    mobile network operator not only creates most profit for itself, but also needs to

    consider optimizing and coordinating the mobile service supply chain. Therefore, we

    think it is important to conduct a study of profit allocation, considering the mobile

    operator as a central member of the mobile service supply chain.

    The content/service provider (CP) is the party most related to the MNO that usesthe network platform of the MNO to supply consumers with many kinds of services.

    Thus without it the network platform will be nothing. In turn, without the network

    platform of MNO, CP cannot directly pass the services to consumers even if they are

    very good and need to survive depending on the mobile network operator. It indicates

    that the relationship between CP and MNO is closely collaborative and

    complementary. At present, as the creator of information and service, the CP becomes

    more and more important in the mobile service supply chain. Therefore, we construct

    a two-stage mobile services supply chain composed of one MNO and one CP and

    designed a coordinating revenue sharing contract to analyze optimization and

    coordination of mobile service supply chain.The paper is organized as follows: In Section 2 we review previous work on

    revenue sharing contracts. In Section 3 the key features of mobile service supply

    chain are discussed. In Sections 4 and 5 we define the model and derive our findings.

    A numerical illustration is provided in Section 6. The paper ends with some

    conclusion and policy implications.

    2. Related literature

    Supply Chain Management (SCM) refers to the use of a total system approach to

    manage the flow of materials, information and service to fulfill the customers

    demand. Now, research on SCM has been gaining traction (e.g., (Shapiro 1984;

    Houlihan 1985) )and the focus is on the coordination, optimization and recombination

    of the supply chain. The coordination of the supply chain includes the coordination

    between manufacturers and suppliers, between manufacturers and retailers, and the

    coordination of internal activities among manufacturers, suppliers and retailers. The

    supply chain system has both centralized and decentralized models. A centralized

    supply chain system views the supply chain as one entity that possess all the

    information on the whole chain related to decision making, which allows the

    optimization of supply chain performance. The centralized control assures system

    efficiency, but it is rarely realistic. In a decentralized supply chain system, there areseveral self-concerned profit maximizing members. So it is difficult to optimize the

    revenue of the whole supply chain. As a result, coordination mechanisms are

    necessary so as to have decision-makers pursue channel coordination.

    Supply chain contract is one of the most important coordination mechanisms. It

    refers to the provision of appropriate information and incentive measures to assure

    both buyer and seller coordination and optimization of the sale channel. In a word,

    supply chain contract utilizes incentives to make supply chain actors decisions

    coherent. In particular, the incentives allow the risk and the revenue be shared by all

    supply chain partners. Therefore, supply chain contracts have two main objectives.

    First, it increases the total supply chain profit and achieves a profit that is close to the

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    one under a centralized control. Second, it allows risk sharing among the supply

    chain participants(Tasy 1999). In 1985, Pasternack(1985) firstly proposed the concept

    of supply chain contract. Ever since then researchers have examined supply chain

    contracts extensively(Cachon and Larviere 2002). Supply chain models mainly

    include revenue sharing contracts, quantity flexibility contracts, buy back contracts,and the wholesale price contracts. The wholesale price contracts and the buy back

    contracts are firstly studied and also are the most common contracts. Moreover, they

    respectively embody the core contents of supply chain: member revenue and product

    quantity. Others contracts such as the quantity discount contract and the sale rebate

    contract evolved from the four basic contracts.

    Revenue sharing contract is a coordinating mechanism where a retailer pays a

    supplier with a low wholesale price for each unit purchased, plus a percentage of the

    revenue the retailer generates. Such contract has become prevalent in the

    videocassette rental industry. A typical case is Blockbuster, a movie rental firm. In a

    conventional sale agreement, Blockbuster purchases each tape from its supplier for$65 and charges about $3 per rental. As a result, the breakeven point is at 22 rentals.

    However, because the demand for a movie is usually high when it is new on tape and

    diminishes very quickly, Blockbuster doesnt have the incentive to purchase a large

    enough number of tapes to meet the initial high demand. To solve this problem, in

    1998, Blockbuster started paying its suppliers a portion (50%) of its rental income so

    as to get a lower wholesale price of $8. Under this situation, the break-even point for a

    tape dropped to approximately six rentals, enabling Blockbuster to purchase more

    tapes to meet initial demand. Blockbusters market share of video rentals climbed

    from 24% in 1997 to 40% in 2002.

    There are several theoretical and empirical studies of revenue sharing contracts.

    Mortimer (2000) studied revenue sharing contracts and found that they increased an

    industrys total profit by 7%. Dana and Spier (2001) considered a supply chain with

    competitive retailers and stochastic demand. They derived optimal revenue sharing.

    Recently, Veen and Venugopal (2005) examined a simple twolevel supply chain

    that was composed of a movie studio and a video rental shop. In particular, they

    contrasted three different mechanisms and proposed that revenue sharing contract

    could optimize the chain and bring win-win situation to the players in the industry.

    Cachon and Lariviere (2005) studied revenue sharing contract in a general supply

    chain model with revenue determined by each retailers purchase quantity and price.They identified its strengths and limitations. The effectiveness of revenue sharing was

    compared with other coordination mechanisms such as buy-back contracts and

    price-discount contracts. Demirkan and Cheng (2006) studied a supply chain

    composed of one application service provider (ASP) and one application

    infrastructure provider (AIP). They examined the supply chains performance under

    different coordination strategies involving risk and information sharing between the

    ASP and the AIP. Recently, Ilaria and Pierpaolo (2004) proposed a model of revenue

    sharing contracts aiming at coordinating a three-stage supply chain. The above

    literatures mainly address the problem of coordinating supply chain made up of two

    stages. Moreover, most of them study product supply chain not service supply chain.

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    Little literatures involve the coordination of service supply chain that provides service.

    In this paper, we develop a revenue sharing contract model to examine the

    coordination of the mobile supply chain.

    3. Mobile service supply chainAs one of service supply chains, the mobile service supply chain has the

    following properties. First, this supply chain provides customers with service

    products that can not be physically stored. Thus, there is no service inventory being

    produced and stored ahead of schedule. Therefore, in the mobile service supply chain,

    CP and MNO are inevitably pulled by demand, which is obviously different from the

    traditional supply chain that only has partly pull periods. Second, mobile service

    products are technological network products. The process of passing products from

    the CP to the MNO is also that of manufacturing and selling them. The MNO can

    manufacture products as long as the network is available. If the network capacity is

    large but there are not enough customer demand, the overstock of mobile services willarise. In addition, the order quantity is continuous in traditional supply chain. But the

    sunk network capacity is only a series of discrete value in mobile service supply chain.

    Third, usually, the services that the CP produces are information goods. One of the

    most fundamental features of information goods is that the cost of production is

    determined by the first-copy costs. Once the first copy of the information has been

    produced, additional copies cost is approaching zero. In other words, the cost of

    production is relatively stable no matter how much information goods were produced.

    Fourth, the mobile service supply chain is much more unstable than the traditional

    supply chain owing to diversity and unpredictability of the service demand.

    Therefore, different from the research on traditional supply chain, we need to

    introduce new propositions and consider the simultaneity of passing products and

    manufacturing products in mobile service supply chain. Can revenue sharing contract

    optimize the profit of mobile service supply chain? How does the contract achieve

    optimal distribution of profit between CP and MNO? What is the optimal proportion

    of distribution? These questions are related with all parties in service supply chain. So

    we analyze the coordinating mechanism of mobile service supply chain in the context

    of some entertainment services.

    4. Model and propositionsWe consider a two-level mobile service supply chain that is composed of one

    mobile network operator (MNO) and one Content/Service Provider (CP). In this

    supply chain, the CP rents the MNOs network capacity to pass information goods

    from itself to the MNO at a unit price . The CP sells information goods that are

    produced by itself to customers at a unit price p. The sales revenue is first obtained by

    the MNO, and then the sale revenue is distributed between the MNO and CP (Lu

    Yaobin et al. 2007). The research model is shown in Figure 1.

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    Figure 1. The mobile service supply chain

    We outline basic assumptions of the model as follows:

    1For the model, we just consider one given sale period N in which the networkcapacity iq 1,2...i = nis a series of discrete value. The fixed cost is denoted

    bym i

    c 1,2...i = nin different network capacityi

    q 1,2...i = n.

    2Sale price of per unit service is p . The service demand that correlates withservice price p is a random variable denoted by ( )D P . ( , )F x p denotes the

    distribution and ( , )f x p denotes the density function of demand( 0x ). We

    assume that ( , )F x p is twice differentiable and( , )F x p

    p0

    > for every p .

    3 0c denotes the MNOs per unit variable cost of service. Usually the variablecost is very small. For example, the variable cost of passing a SMS is by 0.01

    RMB, but the quantity of service is large, so the variable cost is needed.

    4The variable cost of the CP for per unit service and the fixed cost of the CP arerespectively denoted by 2sc and 1sc .

    5 (0 1) is the quota of the MNOs revenue that the MNO keeps whilegiving the rest (1 ) to the CP.

    Let be expected sales,( , )iS q p { }( , ) min( , ( ) )i iS q p E q D p=

    =0

    m in ( , ) ( , )iq x f x p d x

    = 0

    (1 ( , )) ( , )iq

    i iq F q p xF x p d + x

    dx 10

    ( , )iq

    iq F x p=

    Under the revenue sharing contract, the MNOs profit function is

    0( , ) ( , ) ( , ) ( , )m i i i i m iq p p S q p S q p c S q p c = + 2

    Content Provider

    Service Provider MNO customerservice service

    p content

    CP

    fund

    actor

    service/information flow

    possible condition

    fund flow

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    the CPs profit function is

    2( , ) (1 ) ( , ) ( , ) ( , ) 1s i i i s iq p pS q p S q p c S q p cs = 3

    and the supply chains profit function is

    0 2 1( , ) ( , ) ( ) ( , )i i s i sq p p S q p c c S q p c c = + m i 4

    5. Supply chain coordination

    In this section, we consider optimizing and coordinating the mobile service

    supply chain. From equation4, we can find that:

    0 20 0

    ( , ) ( , )( , ) ( )

    iq qii s

    q p F x pq F x p dx p c c

    p p

    idx

    =

    5

    2 2

    0 22 20 0

    ( , ) ( , ) ( , )(2 ( ) )

    i iq qi

    s

    q p F x p F x pdx p c c dx

    p p p

    = +

    6

    Under certain conditions, the function ( , )iq p has a maximum.

    Proposition 1. For a given network capacity , there exists a unique optimal priceiq

    *

    ip that maximizes the supply chains profit function ( , )iq p when 0 2s p c c + and

    2

    2( , )

    0F x p

    p .

    Proof: Based on 0 2s p c c + 2

    2

    ( , )0

    F x p

    p

    we can prove that

    2 2

    0 22 20 0

    ( , ) ( , ) ( , )(2 ( ) ) 0

    i iq qis

    q p F x p F x pdx p c c dx

    p p p

    = +

    .

    Therefore , the supply chains profit function ( , )iq p is concave and( , )iq p

    p

    is

    diminishing in sale price p ( ).0 2[ ,s p c c + ]

    2When 0 s p c c= + , we find that

    0

    ( , )( , ) 0

    iqii

    q pq F x p dx

    p

    =

    (7)

    ( , )F x p

    p

    is increasing in sale price p owing to

    2

    2

    ( , )0

    F x p

    p

    .

    Thereforewhen 2 0 2s p c c> + ,we find that

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    2 00 0

    ( , ) ( , )| |

    i i

    s

    q q

    p p p c c

    F x p F x pdx dx M

    p p= = +

    > =

    2 2 0 2

    is

    q p c c

    M> + +

    2 22 0 20 0

    ( , ) ( , )| ( , ) ( ) |

    i iq qi

    p p i s p p

    q p F x pq F x p dx p c c

    p p= =

    dx

    =

    20 2 0

    ( , )( ) |

    iq

    i s p

    F x pq p c c d

    p= p x

    0ii

    qq M

    M< = (8)

    From7and8, for a given network capacity there exists a uniqueiq*

    ip to cause

    *

    ( , )| ii p p

    q p

    p =

    = 0 .Therefore,*

    ip is the optimal solution to the problem m .ax ( , )iq p

    From Proposition 1, we know that there exists a unique optimal price *ip that

    maximizes the supply chains profit for different network capacity . When the

    supply chains profit is maximized, can revenue sharing contract coordinate the MNO

    and the CP? We will answer this question in Proposition 2. Let

    .

    iq

    *( , ) max ( , )i i i

    q p q p =

    Proposition 2. With revenue sharing contract,

    when 0 2(1 ) sc c = , 1/( )mi s mic c c = +

    ( , )m i

    q p

    , the MNOs profit function and the CPs

    profit function are respectively ( , )i

    q p =

    and ( , ) (1 ) ( , )s i i

    q p q p = and }{ *,i iq p simultaneously makes the MNOs profit

    and the CPs profit maximized.

    Proof: Given the profit function ( , ) ( , )m i iq p q p = , it follows that

    }{ *,i iq p maximizes the MNOs profit when 0 > . To obtain ( , ) ( , )m i iq p q p = ,

    substitute 0(1 ) 2sc c = and 1/( )mi s mic c c = +

    ( ,m iq p

    into (2) and simplify. The CPs

    profit function follows from ) ( , )iq p = and

    .( , )s iq p ( , ) ( ,i m iq p q )p = W

    Proposition 2 indicates that is the MNOs share of mobile service supply

    chains profit in additional to its share of revenue. Thus, revenue sharing contract

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    coordinates the supply chain. In addition, revenue sharing coefficient merely

    correlates with the MNOs and the CPs fixed cost and has no relation to market

    demand.

    6. Numerical explorationTo obtain further insights on the mobile service supply chain, we conduct

    numerical analyses on findings in the previous section. We assume sale period N=1,

    the variable cost of per unit service of CP 2sc =0.1 , the MNOs per unit variable

    cost of service =0.2 and the fixed cost of CP0c 1sc =1.50 million . We assume

    customer demand obey exponential distribution and the distribution function is

    1 , 0 2( )m np = ( , )

    0, 0

    x

    e xF x p

    x

    >=

    , 300m , 100n= = .The relationship between

    network capacity and fixed cost is shown in Table 1. Based on Proposition 2

    and table 1, we calculate the supply chain coordination parameters

    iq mic

    and in T le

    2. It indicates that an increase of

    ab

    and a decrease of respectively reduce the

    MNOs and the CPs risk to coordinate the supply chain.

    Network capacity million timeiq Fixed cost million mic

    10 0.2030 0.40

    60 0.60

    100 0.75

    150 0.90

    250 1.10

    300 1.30

    400 1.40

    500 1.60

    700 1.80Table 1: Network capacity and fixed cost

    After some algebra, we find that

    ( , )iS q p = =0

    dx( , )iq

    iq F x p 22 (300 100 )(300 100 ) [1

    iq

    pp e

    ]

    and22 (300 100 )( , ) ( 0.3)(300 100 ) [1 ] 150

    iq

    p

    i miq p p p e c

    = .

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    Fixed cost million mic(%) ()

    0.20 11.76 0.1647

    0.40 20.05 0.1399

    0.60 28.57 0.11430.75 33.33 0.1000

    0.90 37.50 0.0875

    1.10 42.31 0.0731

    1.30 46.43 0.0607

    1.40 48.28 0.0552

    1.60 51.61 0.0452

    1.80 54.55 0.0364

    Table 2: Coordination parameters and

    Using Matlab7.0, we calculated the optimal sale price and the supply chains profit

    under given network capacity. The results are shown in Table 3. With the increase of

    network capacity, the optimal sale price is diminishing, which increases the supply

    chains profit.

    iq

    (million

    time

    *

    ip

    *( , )i iq p

    (million

    )

    *( , )m i iq p

    (million )

    *( , )s i iq p

    (million )

    10 2.4141 16.640 1.956864 14.683136

    30 2.1935 43.607 8.743203 34.863797

    60 2.0250 74.648 21.327 53.321

    100 1.8877 106.65 35.546 71.104

    150 1.7727 137.48 51.555 85.925

    250 1.6245 181.14 76.640 104.50

    300 1.5719 197.02 91.476 105.54

    400 1.4910 221.48 106.930 114.55

    500 1.4312 238.80 123.240 115.56

    700 1.3491 260.71 142.220 118.49Table 3: The optimal sale price and supply chain profit

    7. Conclusions

    This paper studies the mobile service supply chain composed of a mobile

    network operator and a single content / service providers. Mobile service supply chain

    in which the product is service is different from the traditional supply chain.

    Therefore, the model does not consider the inventory problem and we regard the

    network capacity as a discrete value. The main contributions of this paper are that we

    apply revenue sharing contract to the mobile service supply chain and prove that

    under certain conditions the contract can optimize and coordinate the supply chain.

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    Although revenue sharing contract is a strong coordination of contracts, in the

    traditional product supply chain, it is difficult to implement. The supplier does not

    want to use this contract because it does not know the retailers actual income leads to

    the drastic decrease of supplier profit. However, in our model, sales revenue is

    collected by the mobile network operator. The mobile network operator and thecontent / service provider share sale revenue further. There is no extant problem of

    traditional supply chain in this model. Therefore, revenue sharing contract can well

    coordinate the mobile service supply chain.

    8. Acknowledgements

    This work was partially supported by a grant from the National Natural Science

    Foundation of China (No. 70731001) and a grant from the National Social Science

    Foundation of China (No. 06BJY101).

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