XTRACTION

A Solution For LANDESK Customers, and More!

Ben HallPre-Sales Technical Manager

What is Xtraction?

SOLUTION, not a product

LANDESK solution to IT reporting and real-time dashboards

Solution for consolidating multiple data sources and presenting information in desired format

Simple solution for a long standing challenge

Reporting is a broad term

Real-time dashboards for status Reports for historical, trend, planning Data interaction for Analysis Business Intelligence (BI), important to me or my business Executive Scoreboards

Service, cost, outage, impact *Notification and alerting

Activities across multiple systems Email

Consolidating data into single views

Obvious value… Real-time, immediate access to information Removes dependence to always access native application

interfaces Improve insight, remove specialist knowledge

Xtraction starts to become the trusted source

Reporting Considerations Operational level volumes

How many P1’s, Assigned to my Group Trends

Are we decreasing, static, increasing Traditional reports

Selective to manager, business Views into scheduled activity

Workload planning, process improvement, strategic Operational performance

Are we delivering, getting better, worse (internal and external) Service and executive views

Impact, outage, capacity, cost

Consolidating multiple data sources and presenting information in desired format

XTRACTION

Easy to use interface, allowing anyone to access

the data they require.

Xtraction – Extensible Access to Data

Reporting

Analytics

Management

Marketing

Sales

Audit

Data Sources

Other vendor applications

Custom / Databases

LANDESK applications

XTRACTION

Data Sources

Other vendor applications

Custom / Databases

LANDESK applications

Easy to use interface, allowing anyone to access

the data they require.

Xtraction – Extensible Access to Data

BMC

CA

Cisco

HP

ManageSoft

SCCM

MS Service Manager

ServiceNow

SolarWinds

AMI

Avaya

Cargowise

Cherwell

HEAT

Alemba

Jira

Marval

MS Active Directory

App-V

LANDESK

The value and lifecycle

Produce – design with drag-and-drop, dynamic date filters Share – save to shared folders, can be secured Consume – view, interact, export

Interact – interaction for drill-down to records, access native applications from records Analyze – interact Explore – interact, filter

Capture – export Modify – enhance and improve what has already been built Expand – connect to additional data sources

A constant challenge – make it a lot easier

ITIL

Xtraction helps maturity Simply, if you know what

is happening, you can manage it and review or apply change to try avert reoccurrence

You can’t manage what you don’t measure

Get comfortable talking about the following screen shots

Save them to your laptop or iPad for quick discussion They are all built with drag-and-drop Other than the executive dashboard, they were all built in

a few minutes The flow is to talk about dashboards and reports that

show data for real-time, historical, look forward, and from multiple data sources

Real-Time

Historical / Trend

Forward Looking / Scheduled

Multiple data sources

Executive Dashboard

Built the same way as a dashboard Can be manually exported or scheduled Can be delivered via email Allows pro-active delivery of information Can be formatted with a pre-built template

A traditional Report (Document)

Baxalta Asurion Report with input

Pricing and licensing, what are the components?

Perpetual purchase and subscription is available Xtraction Enterprise Server

Easily installed Very stable Customers can build their own adapters

Concurrent users Any number of users can be purchased

Adapter list for purchase -> LDSD and LDMS adapters are always included

Professional Services is light (1 adapter ~ 3-4 days) Install, configuration, education

Can be packaged according to requirements

Adapter List

What do TUM/SUM customers receive?

Xtraction standard server Cannot build new adapters

LD Service Desk and LDMS adapters 2 concurrent users

Can purchase more adapters and users Can purchase upgrade to Enterprise Server

Customer References

“A particular set of reports had taken us 6 months to produce with an historical type reporting tool. We built them all in one morning with Xtraction.”

Tony Testa, Enterprise Management Practice Lead (Century Link)

Deliverables + Benefits

Designed with end-user, self-service approach in mind Out-of-box adapters, contextual connectors 60% Reduced process and design time

Drag-and-drop from component lists, No coding or database knowledge required

30% Increase in ITSM effectiveness Access to more data, provide for better business decision making

Easily installed Can be packaged according to requirements

Deliverables + Benefits

Xtraction = Status, Analysis, Reporting Provides an easy to use, real-world centric solution to gathering

data (multiple sources) and displaying measures and metrics Designed as and enables a “self-service” experience

Drag-and-drop Selection and drop-down lists Point-and-click

Out-of-box adapters reduce dependence upon IT reporting staff Lower cost of process, increased productivity & efficiency Improves a company’s service management capability Greater access to quantitative and qualitative data

Xtraction

A Solution For LANDESK Customers, and More!