XML Documentation forAdobe Experience Manager

An enterprise-class CCMS to manage documentation from creation to delivery

It’s a component content management system for technical documentation, IT and marketing teams to manage structured content from creation to delivery, providing a consistent customer experience across touchpoints.

What can I do with XML Documentation?

Empower distributed teams to contribute and collaborate faster and smarterA fast and easy web-based process saves time and effort by allowing

multiple authors and reviewers to give inputs and accept/reject

changes effortlessly. Use Projects to assign roles and track progress,

and automate the delegation of tasks with completely customizable

workflows. Take advantage of deep integration with Adobe

FrameMaker to author faster.

Stay ahead of the competition with market-leading enterprise content management capabilitiesMake full use of the best-in-class content management capabilities

of Adobe Experience Manager. Manage all your digital assets from

a single repository for maximum value and easy access. Track

and manage multiple publication versions easily with powerful

version management. Track content reuse using automatic link

management and warn users of any dependencies when content

is about to be deleted. Build personalized content experiences with

comprehensive search and tag management. Automate translation

workflows by seamlessly integrating with leading translation

vendors. Ensure publishing readiness by easily accessing in-depth

content health reports.

Effortlessly design and deliver immersive, omnichannel content experiencesAchieve higher content velocity by publishing DITA content directly to

Experience Manager as dynamically updated pages. Query from a unified

source of structured content to offer content as a service, on demand

across channels. Experience enterprise-class publishing , make large

volumes of content accessible across screens as Responsive HTML5,

Mobile App, PDF, EPUB, Kindle and more. Also integrate with other

publishing solutions using out-of-the-box APIs.

Delight customers with consistent experiences by bringing marketing and technical content onto the same platformEffortlessly author, manage and deliver technical content on

the same platform as your marketing content. Empower your

marketing and technical teams with the ability to reuse each

other’s assets and inject DITA content into existing webpages. And

personalize the end-user experience using advanced analytics from

Adobe Marketing Cloud integration.

Standardize content in DITA with a simple yet powerful web editor for allUse the out-of-the-box content ingestion framework to consolidate

existing content, present in various formats, to a single DITA standard.

Enable subject matter experts and casual contributors, with no prior

XML knowledge, to author in DITA from anywhere using a simplified

web-based editor. Give DITA experts advanced authoring capabilities

like content reuse, inline tags, element path breadcrumbs, smart

catalog , and more.

Authoring

Authors

Any DITA Editor

Collaboration

Authors

Reviewers

Approvers

System Admin

Adobe Experience Manager

Assets

XML Documentation

Publishing*

Translate Reports

Review & Approval

DITAWeb Editor

Search

Search

Content Management

Content Reuse

Review

Search

Author

*Leverage integration with Adobe FrameMaker Publishing Server (2017 release) and easily automate multichannel publishing

to generate output in multiple formats

How does XML Documentation function?

What are the features of XML Documentation?

Single platform for marketing and technical content Author, manage and deliver DITA content alongside marketing content in Experience Manager to create a consistent customer

experience at every touchpoint before and after purchase. Ensure content integrity across your website with a unified content

strategy.

Content reuse across webpagesEasily reuse common content like product specifications across marketing and technical webpages.

Adobe Marketing Cloud integrationHarness the power of Adobe Marketing Cloud for your technical documentation pages to deliver personalized and engaging content

with advanced analytics. For example, you can target your customers better with personalized marketing content based on what

kind of technical information are they consuming most.

First-of-its-kind ‘blended’ publishingNow mix technical and marketing content seamlessly by injecting DITA content into an existing Experience Manager webpage.

Built-in web-based DITA editorAuthor from anywhere using the user-friendly, web-based DITA editor that’s available out-of-the-box without any additional licensing

cost. Enjoy support for DITA 1.3, 1.2, 1.1, Lightweight DITA and any other DITA specializations.

Advanced DITA authoring Empower DITA experts with powerful authoring features like content reuse, inline tags, element path breadcrumbs, properties panel,

smart catalog , drag and drop content, repository view, map outline, conditional tagging, keys, multi-topic authoring and integrated

search.

WYSIWYG map editor Use the WYSIWYG web-based editor with simple drag and drop capabilities to author the map. Use search and filters to easily find

and insert content in the publication. Take advantage of advanced authoring features like reltables.

Powerful version management Easily manage and look up older versions of multiple publications with version history, version preview, version compare, branching

and labeling capabilities.

Advanced link and dependency management Track content reuse with powerful link and dependency management. Keep both forward and backward references intact as you

move, rename, or translate content with automatic link management. Warn users when they are about to delete content being

reused.

Comprehensive search & tag management Build your own tag libraries with advanced tag management capabilities to provide personalized content experiences to end users.

Find relevant content faster with faceted search functionality. Bulk tag content within the context of a map.

Centralized digital asset management Manage all digital assets from a single repository. Effortlessly upload a range of formats like AI, PSD, EPS, SVG, MP4, and more.

Update digital assets with minimal effort by automatically creating different resolution renditions. Sync the repository with Adobe

Creative Cloud for seamless file sharing.

Industry-leading translation management and localization support Smoothly integrate with leading translation vendors using built-in connectors that automate translation workflows. Reduce time and

costs by making full use of detailed out-of-the-box dashboards to identify untranslated and out-of-sync content.

In-depth content health and readiness reports Monitor content health by easily accessing in-depth reports that list broken links and references, and the review status of all topics.

Use the reports to perform comprehensive sanity checks, ensuring publishing readiness. Generate a content reuse report to track

adherence to reuse guidelines.

Simplified DITA authoring experience Enjoy a simplified authoring experience with multiple authoring modes. Subject matter experts or casual contributors can readily

author DITA content without any XML programming knowledge. Easily configure the web editor with customizable menus.

Content ingestion framework for DITA migration Convert Word, DocBook, XHTML, custom XML and unstructured FrameMaker content to DITA out-of-the-box with a simple plug

and play conversion framework. Automate conversion and DITA validation for a seamless experience. Get started with minimal

configuration or use extensive REST based APIs to customize the process as per your conversion needs. Easily track the conversion

progress with status reports.

Easy integration through APIs Build customized solutions using REST APIs to integrate any offline DITA editor or existing content repository.

Support for FrameMaker documents and books Use the same CMS to manage unstructured FrameMaker and DITA content, reducing maintenance costs during the migration

process. Enjoy support for version management, translation and generating outputs for FrameMaker documents.

Seamless web-based review experience Enable a fast and easy web-based review process for distributed teams with multiple authors and reviewers. Provide inline review

comments with content insertion, deletion, highlighting and commenting capabilities. Allow authors to easily import review

comments with a single click and accept/reject comments. Review topics one by one or as a whole publication and easily track

content changes for a seamless iterative experience.

Powerful project and workflow management Collaborate with team members using projects, workflows and tasks. Use Projects to track progress and assign different roles to

team members. Automate the delegation of tasks with completely customizable workflows to ensure business processes are

complied with.

Native integration with Adobe FrameMaker Enjoy deep integration with Adobe FrameMaker for a fast and efficient authoring experience. Access version management, search,

and review capabilities from within FrameMaker.

Direct publishing of DITA content to Experience Manager Now publish DITA content to Experience Manager as dynamically updated pages for higher content velocity. Deliver highly

interactive, personalized experiences to end users leading to customer delight.

Content as a service Deliver structured content on-demand across channels from one unified source. Query content using REST-based APIs based on

taxonomy, classification and semantics.

Best-in-class multichannel publishing Make content accessible across devices with easy publishing to Experience Manager Sites, Responsive HTML5, Mobile App, PDF,

EPUB, Kindle and more. Customize output to deliver highly relevant content experiences.

Enterprise-class publishingEasily manage large volumes of content and frequent publishing needs through batch and scheduled publishing. Use baseline

publishing to manage documentation across product versions.

Effortless integration with other publishing solutionIntegrate with publishing solutions using out-of-the-box APIs to export DITA content along with DTDs. Automate publishing tasks

after output generation with workflow integration.

Get added business value with XML Documentation

Deliver a uniform experience to end users• Offer consistent content experiences across all customer

touchpoints, such as pre-sales (marketing) and post-sales

(help, customer support), to drive higher customer satisfaction,

loyalty and demand

• Eliminate redundant and inaccurate content

Increase enterprise content velocity up tothree times• Empower authors to single-source and seamlessly publish DITA

content with a single click by leveraging the native DITA support

in Experience Manager

• Accelerate time to market through incremental updates to

content, eliminating the need to republish completely.

3x

Efficiently manage the content lifecycle end-to-end with One Adobe Solution• Leverage a complete set of industry-leading products for

the technical communication industry that work seamlessly

together to create, manage and deliver engaging content

experiences

• Provide consumers with fast and easy access to relevant,

personalized information anytime, anywhere, on any device

• Exceed your consumers’ expectations with a scalable, adaptive

content platform built for enterprises, that drives low costs and

complexity, and high performance

• Empower technical publishing departments to deliver engaging

content experiences that drive customer delight – across

different forms, languages and screens

Reduce total cost of ownership by up to 40%• Eliminate the time and cost associated with managing

multiple CMSs, including purchase, deployment, integration,

maintenance and user training

• Shorten the learning curve and decrease training costs

because users are already familiar with Adobe tools and

systems

• Empower authors to do more in less time through efficient

content reuse, advanced search-and-find, powerful review and

approval, and next-gen collaboration features

• Significantly reduce localization time and cost by streamlining

complex workflows, providing in-context translation packages

to vendors, and avoiding redundant or erroneous translations

40%

Which organizations would benefit from XML Documentation?

Any organization which is looking:

For a quick, seamless one-touch publishing experience

to Experience Manager Sites and Mobile, PDF,

Responsive HTML5 etc.

To deliver a uniform, consistent pre- and post-purchase

content experience to end users.

To reduce the total cost of ownership by optimizing

maintenance overheads and streamlining throughput

bottlenecks.

To leverage familiarity with existing Adobe tools/

systems, and consolidate IT landscape with one partner.

For efficient content reuse and powerful review,

collaboration and translation workflows for faster go-

to-market.

To significantly reduce localization time and costs. To minimize publishing errors before content goes live.

To own a single CMS for managing marketing and

technical content end-to-end.

For any queries, please write to us at techcomm@adobe.com

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