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© H. Bresman - 1
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INSEAD ALUMNI REUNION
Professor Henrik Bresman
November 2017
X-Teams: Leading Teams in a Changing World
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The Propaganda of Leadership
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Propaganda of Leadership
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Effective Leadership is Distributed
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Distributed Leadership
The small team is
the fundamental
unit of distributed
leadership
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Introduction
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“Madness is the
exception in individuals,
but the rule in groups”
Nietzche
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What’s A Good Team?
What are your goals?
Do you share them as a team?
Are they public?
What are your roles as team members?
Are expectations clear?
Do you agree on the process?
Rules of the game?
How to make decisions?
Do you trust each other as a team?
Do you respect each other?
GOALS
ROLES
PROCESSES
INTERPERSONAL
RELATIONSHIPS
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It’s a dynamic world
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Work Structures
are characterized by shifting interdependencies.
Knowledge Structures
(what we need to know about technologies, markets and
competitors) are distributed and changing fast.
In a Dynamic World
Power Structures
are fluid, unrefined and flattened.
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The Traditional Model
Internal Focus
… on their own goals
… on their own roles
… on their own processes
… on their own
interpersonal relationships
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Research Approach
> 1,000 Teams
sales teams,
consulting teams,
product
development
teams, oil
exploration teams,
in-licensing teams
Types: Settings: Data: Action
Research:telecommunications,
education, energy,
pharmaceuticals,
biotech, computers,
automotive,
hospitals,
financial services
qualitative and
quantitative, logs,
interviews,
observation,
archival,
questionnaire
instruments
intervention to
create teams in
organizations,
>100 teams (Bank of
America, BP, CVRD,
Li & Fung)
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The X-Team Model
SCOUTING
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X-teams as a Vehicle for Distributed Leadership in Action
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How to Make it Work
1Principle Choose team members for their networks
2Principle Make external focus a modus operandi from Day One
3Principle Ask questions and set milestones for timely transitions
4Principle Work with top leaders for commitment (think “power”)
5Principle Work with other groups (think “interdependencies”)
6Principle Update your map of the territory (think “knowledge”)
7Principle Build psychological safety
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“Never doubt that a small
group of thoughtful,
committed citizens can
change the world. Indeed, it is
the only thing that ever has”
Margaret Mead
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Further Reading
X-teams: How to build teams that lead, innovate and succeed
D. Ancona & H. Bresman, Harvard Business School Press, 2007
x-teams.com
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Leading in diverse teams
All other factors being equal, on average diverse teams
under-perform homogenous teams.
Breakthrough Performance
Disappointing Performance
High Team Homogeneity High Team Diversity
MBA Programme in the world Financial Times 2016 & 2017
Now
7:00pm Class dinner
VLV (Clarke Quay)
3A River Valley Road #01-02
Singapore 179020
What’s next:
Free time
Head down to the Residence bar for drinks!
5:30pm Meet at main reception
Departure of buses for class dinner.