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© H. Bresman - 1 __________ INSEAD ALUMNI REUNION Professor Henrik Bresman November 2017 X-Teams: Leading Teams in a Changing World

X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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Page 1: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

© H. Bresman - 1

__________

INSEAD ALUMNI REUNION

Professor Henrik Bresman

November 2017

X-Teams: Leading Teams in a Changing World

Page 2: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

© H. Bresman - 2

The Propaganda of Leadership

Page 3: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

© H. Bresman - 3

Propaganda of Leadership

Page 4: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

© H. Bresman - 4

Effective Leadership is Distributed

Page 5: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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Distributed Leadership

The small team is

the fundamental

unit of distributed

leadership

Page 6: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

© H. Bresman - 6

Introduction

Page 7: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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“Madness is the

exception in individuals,

but the rule in groups”

Nietzche

Page 8: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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Page 9: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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What’s A Good Team?

What are your goals?

Do you share them as a team?

Are they public?

What are your roles as team members?

Are expectations clear?

Do you agree on the process?

Rules of the game?

How to make decisions?

Do you trust each other as a team?

Do you respect each other?

GOALS

ROLES

PROCESSES

INTERPERSONAL

RELATIONSHIPS

Page 10: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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It’s a dynamic world

Page 11: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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Work Structures

are characterized by shifting interdependencies.

Knowledge Structures

(what we need to know about technologies, markets and

competitors) are distributed and changing fast.

In a Dynamic World

Power Structures

are fluid, unrefined and flattened.

Page 12: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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The Traditional Model

Internal Focus

… on their own goals

… on their own roles

… on their own processes

… on their own

interpersonal relationships

Page 13: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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Research Approach

> 1,000 Teams

sales teams,

consulting teams,

product

development

teams, oil

exploration teams,

in-licensing teams

Types: Settings: Data: Action

Research:telecommunications,

education, energy,

pharmaceuticals,

biotech, computers,

automotive,

hospitals,

financial services

qualitative and

quantitative, logs,

interviews,

observation,

archival,

questionnaire

instruments

intervention to

create teams in

organizations,

>100 teams (Bank of

America, BP, CVRD,

Li & Fung)

Page 14: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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The X-Team Model

SCOUTING

Page 15: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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X-teams as a Vehicle for Distributed Leadership in Action

Page 16: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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How to Make it Work

1Principle Choose team members for their networks

2Principle Make external focus a modus operandi from Day One

3Principle Ask questions and set milestones for timely transitions

4Principle Work with top leaders for commitment (think “power”)

5Principle Work with other groups (think “interdependencies”)

6Principle Update your map of the territory (think “knowledge”)

7Principle Build psychological safety

Page 17: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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“Never doubt that a small

group of thoughtful,

committed citizens can

change the world. Indeed, it is

the only thing that ever has”

Margaret Mead

Page 18: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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Further Reading

X-teams: How to build teams that lead, innovate and succeed

D. Ancona & H. Bresman, Harvard Business School Press, 2007

x-teams.com

Page 19: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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Page 20: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

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Leading in diverse teams

All other factors being equal, on average diverse teams

under-perform homogenous teams.

Breakthrough Performance

Disappointing Performance

High Team Homogeneity High Team Diversity

Page 21: X-Teams: Leading Teams in a Changing World · 2017. 11. 16. · MBA Programme in the world Financial Times 2016 & 2017 Now 7:00pm Class dinner VLV (Clarke Quay) 3A River Valley Road

MBA Programme in the world Financial Times 2016 & 2017

Now

7:00pm Class dinner

VLV (Clarke Quay)

3A River Valley Road #01-02

Singapore 179020

What’s next:

Free time

Head down to the Residence bar for drinks!

5:30pm Meet at main reception

Departure of buses for class dinner.