1 Sysload Overview for GACMG Performance Management for Servers October 22, 2008

www.sysload.com1

Sysload Overviewfor

GACMG

Performance Management for Servers

October 22, 2008

www.sysload.com 2

Company Background

Software provider since 1998

Headquarters: Paris / Boston

Over 400 customers and 70,000 licensed servers

All types and sizes of enterprises (<100 servers – several thousand)

Managed services companies

Profitable company since 2004

Investor : AXA Private Equity

30% of revenue invested R&D

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Our Mission

“To provide IT professionals with the most robust server performance metrics and meaningful alerts in the industry.”

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Our Technology Partners

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Some Key CustomersAirbus since 2000

700 Unix agents and 200 Windows agents

Server Performance Management

Essilor since 1999 450 Windows, Unix, VMware and OS/400 agents

Real-Time and Historical Performance Reporting on Servers

BNP Paribas since 1999 2,600 system and application agents and 40 SP Analyst consoles

Real Time Monitoring and Performance Management for Critical Servers used for Trading Operations

Blue Cross Blue Shield of Minnesota since 2005 800 Unix ,Windows agents, VMware, Z/Linux

Server performance Management

Trading Technologies - Chicago 3,000 agents for Windows, Unix , VMware

Real Time Monitoring, Performance management

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Unique Technology / Architecture(Single Agent and Single Console)

Distributed Sysload Agents: Industry leading data collection and real-time event generation

250 – 350+ metrics Down to 1 sec granularity of sampling Boolean logic for more meaningful alerts Thresholds with duration ( # sec over XX) Real-time event generation from the agent Performance Data moved only when needed Only < 1% CPU usage Only 15 MB RAM usage Only < 15 MB/month Disc usage

Designed to address Enterprise requirements

Scalable for Enterprise deploymentParallel data collectionCentral secured management tierEasy configuration and implementationIntuitive user interface for rapid acceptanceIntegration with third-party products to leverage existing investments

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Targeted Systems

Operating SystemsWindows 2000, XP, 2003, Vista, 2008Citrixi5/OS (OS/400)Unix: AIX, HP-UX, Solaris x86, Solaris-Sparc, Tru64…Linux x86 kernel 2.4 and 2.6, Linux Redhat Advanced on Itanium 64Z/Linux (under VM)Novell

Virtualized environmentsVMware VI, Solaris 10, AIX 5.3 LPAR,

i5/OS LPAR, Xen-based solutions

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The Sysload Agent Collection straight from the kernel

Native binary codeNo scripting No SNMP GETUtilizes only 15 MB RAM

Direct access to informationVia dedicated API Kernel API

No longer a need to trade off quality of information versus load on the infrastructure

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Granularity defines accuracy

Maximum CPU activity measured at two different frequencies 1 second in green and 5 seconds in red

Very different results: 24.5% versus 40.7%.

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The Sysload AgentSelf-contained - Minimal impact on existing infrastructure

CPUKernel/API collection250 – 350+ metrics1-second samplingBoolean Logic<1% overhead for O.S. Agent

DiskDistributed database technology

No central DB required

No central server

No dedicated DBA

<15 MB/month

NetworkData only moved when necessary

Administration Licensing ServerRemote administration of configuration filesStop/Start agents remotely

Agen

t

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The Sysload Solution

Server performance management – SP Analyst

Real-time 7X24Metrics granularity down to 1 secondHistory granularity down to 5 min.Multiple OS supportVirtualization support

Service and Event monitoring – SP Monitor

Real-time event monitoring (Sysload and non-Sysload devices)Real-time service monitoring (event correlation)SLA Reporting

Server capacity reporting – SP PortalOn-demand reports (e-mails)Resource capacityServer ConsolidationUsage trendsFuture capacity needs

SP Analyst Console – Common view for all servers

SPA - Real-time Alert Overview

PDA

Framework

SP Monitor

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SP Monitor – Service Management

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Meta-Metrics Immediate Overall Health Analysis

Raw technical data transformed into valuable information

Provide simple analysis of server saturation/utilization

Processor subsystem

Memory subsystem

Disk subsystem

Network subsystem

Analysis carried out in real-time by the agents and historic data is stored locally

Total CPU > 90%

Waiting Threads > 2

IF

The Processoris saturated -Alert generatedand saturation level is tracked

AND THEN

For more than 3 seconds

SP Portal - Reporting

SP Portal – Capacity Management (30-day Trending)

ROI

User

Dis

sati

sfa

cti

on

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Virtualization

Everything is changing

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Server VirtualizationBenefits

Server Consolidation - Reduction in physical space, power consumption, cables…

Availability and Disaster Recovery – elimination of planned downtime

Provisioning – Rapid deployment – minutes versus days or weeks

Performance – Ability to prioritize physical resources

Manpower – Larger span of support coverage

Concerns Is our consolidation being done in most

cost-effective manner?

Have we improved our management discipline to compensate for the increased importance of each physical machine?

How do we guard against uncontrolled VM sprawl, license compliance?

Can we detect potential problems before they affect all associated VMs? Do we know what is going on within each VM?

Does our staff have the proper tools to assist with this increased responsibility?

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Server Performance Management tools are critical in a virtualized architecture

More complexityA new technology layer between the hardware and the OS’s that must be accounted for

Incorrect VM timekeeping metricsPhysical servers are becoming more strategic with increasing workloads

More unpredictabilityMultiple non-synchronized VMs are hitting the same resources generating random saturationNew servers can be created in minutes and never deletedVirtual machines are deployed, reconfigured and dynamically movedEmbedded Agents – Delivering

the most precise information possible

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Sysload for VMware

USERS - Quality of Service

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Sysload Differentiators:Most precise metrics available in the industry today

250+ metrics ( raw metrics, complex metrics, diagnostic metrics)

Down to 1 second for collection period

OS coverage( NT, all Unix, Linux, OS/400, …) open agent for custom requirements

Virtualization Management with VMware, IBM LPAR, Solaris

Baseline and highly flexible threshold mechanisms (w/ conditions)

Low Server / Network OverheadEfficient Agent based solution with local computation and storage

Less than 1 % CPU overhead and 15 MB monthly storage requirements

Data transfer to central console only when needed

Seamless transition from Real-time to Capacity PlanningSingle Agent for all information

Aggregated data for Historical reporting and Trending

Low Cost of Ownership (Perpetual License and Rental)

Plug and Play solution: Up and running in 30 minutes with minimal commitment

Scalable to thousands of servers without any “hidden” expenditures

Leverage existing investment in Frameworks (Tivoli, OpenView, BMC, etc.)

Easy to use, software only solution with very short training and roll out period

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The Bottom Line

“One thing I really like about Sysload is how intuitive it is. From deployment to maintenance to custom configurations, you don’t need special training or expensive professional services. It makes sense and it just works. This may sound trivial, but after looking at several products, ease of use is a big deal. It’s one more way that Sysload saves us time and money.”

Wes Suess, Monitoring and Performance Manager, Trading Technologies, Inc.

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Questions?

Documents

1 Sysload Overview for GACMG Performance Management for Servers October 22, 2008