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L I B R A R Y S E R V I C E S
L I B R A R Y S E R V I C E S
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D I V I S I O N O F T E C H N O L O G Y , I N F O R M A T I O N A N D L E A R N I N G S U P P O R TD I V I S I O N O F T E C H N O L O G Y , I N F O R M A T I O N A N D L E A R N I N G S U P P O R T
WebPAC usage metrics AIUG 2010 Lightning Sessions
Kurt Vollmerhause
Millennium Coordinator
QUT Library
CRICOS No. 00213J
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L I B R A R Y S E R V I C E S
Web Access Logs
• From R2007 on, Apache web (HTTP) server is in front of publicly accessible WebPAC processes
• Logs of client requests automatically saved to: /iidb/http/live/logs
• Files in .gz format, available for use with 3rd party log analysis software of your choice
• Retention: rolling 35 day set (∴ clear monthly)
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Photo by sashafatcat
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Log file data format
%p %h %l %u %t "%r" %>s %b "%{Referer}i" "%{User-Agent}i" %D
%p = Canonical port of the server serving the request
%h = IP address of the client
%l = Remote logname (…)
%u = Remote user (from auth; …)
%t = Date & time of request
%r = First line of request
%s = Status
%b = Size of the response in bytes, excl. HTTP headers
%D = Page load time (milliseconds)
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Sample Apache log file entry
80 131.181.155.88 - - [17/Oct/2009:10:00:33 +1000] "GET /search/~?searchtype=t&searcharg=Research+in+Education+%96+Evidence-based+inquiry&SORT=D&searchscope=8 HTTP/1.1" 200 4058 "http://www.library.qut.edu.au/" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" 7958
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QUT practice
• III Web Access Logs archived monthly• Urchin (from Google) instead used as main web
analytics software• Library catalogue + appx. 15 other Library services
profiled• Limited data available; catalogue profiled in March 2010• “Key” QUT sites, e.g. QUT Library web site, use Google
Analytics in parallel (new from Q4 2010)• Web Reports: User-keyed Searches, Indexes Used &
Search Results also analysed
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Local config (Urchin integration)
• With an installed, configured, licensed version of Urchin:
toplogo.html
…
<!-- Urchin stats -->
<script language="Javascript" src="https://logwebstats.qut.edu.au/urchin.js" type="text/javascript">
</script>
<script language="Javascript" type="text/javascript">
_userv=0;
urchinTracker();
</script>
…
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Urchin example: Platform versions
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Urchin example: Browser & platform combos
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Example: Screen resolutions used
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Example: Android OS usage
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Example: Android OS, time series
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Future tasks
• Profile more sites in Urchin, incl. Millennium SSO version of WebPAC
• Compare functionality against Google Analytics, based on QUT Library public web site experience
• Possibly integrate standard III Web Access Logs• Perfect human cloning technology
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Documentation
• Web Access Logs: Wiki http://csdirect.iii.com/lswiki/WebPAC/AccessLogs
• Web Access Logs: CSDirect http://csdirect.iii.com/documentation/weblogs.shtml
• Apache: logging of client requests http://httpd.apache.org/docs/current/mod/mod_log_config.html
• Urchin Software from Google: FAQ http://www.google.com/urchin/faq.html
• Google Analytics: Features http://www.google.com/intl/en/analytics/features.html
