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www.england.nhs.uk

The future is in our hands…

Proud to CareThe NHS belongs to us all. It is there to improve our health and well-being, support us to keep mentally and physically well, to get better when we are ill and, when we cannot fully recover, to stay as well as we can to the end of our lives.

It works at the limits of science - bringing the highest levels of human knowledge and skill to save lives and improve health.It touches our lives at times of basic human need, when care and compassion are what matter most.”

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Poll - Ipsos MORI – Public Health Awareness and

Opinion Survey 2014

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www.england.nhs.uk

Models to Deliver Leadership….

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Leadership begins with Care

Synergise Sharpen the

saw

Logically

Begin with the end in

mindPut first

things first

Think win-win

Seek first to understand and

then to be understood

Be proactive

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www.england.nhs.uk

KIND AND COMPASSIONATE

COMPETENT

EMOTIONALLY INTELLIGENT

LOYAL DEPENDABLEHONEST

RESPONSIBLE /COMMON SENSE

SELF MOTIVATING AND SELF GOVERNING

PUTS PATIENTS FIRST

WILLINGNESS TO HELP OTHERS/

POSITIVE ATTITUDE

Impact - Service Users’ and Carers’ Expectations of a Good Nurse (Jan Quallington 2012)

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Leadership at all levels

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The journey so far…

10

• Action in each of the 6 domains of Compassion in Practice

• Care Makers• Transforming Nursing for Community and

Primary Care• Weeks of Action• Cultural Barometer• Compassionate Leadership• Nursing Technology Fund• Staffing Guidance • Safety Website• Nurse Leadership

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www.england.nhs.uk 12

Courage & Cultural Change……..

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“Leaders must encourage their organisations to dance to forms of music yet to be heard” 

Warren Bennis

Investment by All

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Managing Talent

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Leading Cultures for High Quality Care

• Prioritising a compelling purpose – focused on high quality care

• Clear aligned objectives at every level from top team to front line

• Good people management, health and well-being for flourishing

• Employee engagement throughout

• Team and inter-team working

• Values-based leadership at every level

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AManagement

and Teamwork

BStaff

Satisfaction

C Staff Health

and wellbeing

AClinical Quality

BPatient

Experience

CProductivity

Quality and

Costs of Care

Staff Engagement

Staff Satisfaction = Improved Patient Satisfaction and Care

Point of Care 2014

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"Nurses: A Force for Change - A Vital Resource for Health" " As the largest group of health professionals, who are the closest and often the only available health workers to the population, nurses have a great responsibility to improve the health of the population" Judith Shamian - President of the International Council of Nurses 2014

We are…

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Future Challenges…

Five Year Forward View

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www.england.nhs.uk

The value of………

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www.england.nhs.uk

• Planning and implementing the discharge of in-patients.

• Commissioning alternatives to in-patient admission.

• Providing second clinical opinions for in-patients through Care and Treatment Reviews.

• Tracking local patients and their families to ensure care is safe, effective and provides a good experience.

• Providing the link between local government, CCG and specialised commissioning.

Transforming Care

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www.england.nhs.uk

Championing the 6Cs

The Vision

Practice

Sharing

Examples

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To Inspire

To Engage

To Inform

To Reflect

To Share

To be ChallengedTo be Supported

To Lead

To Learn

To Connect

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www.england.nhs.uk