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www.england.nhs.uk
Patient Online
Dr Damian Williams
Digital Clinical Champion
Midlands
Patient Online - NHS England
John Bird
Implementation Lead
Midlands & South West
Patient Online - NHS England
www.england.nhs.uk
What is Patient Online?
GP Appointments
Online
Repeat Prescriptions
Online
View Your GP Records Online
Patient Online will empower patients to take greater control of their health and wellbeing by increasing online access to
services
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GMS/PMS contract
PATIENTS
online booking of appointments
online cancellation of appointments
online ordering of repeat prescriptions
online access to summary information within patient
records (allergies, medications, adverse reactions)
And promote these services to patients
Possible for practices to offer online access to test results, letters and consultation notes and more.
Full details of the 2014/15 GMS contract
Full details of the 2014/15 PMS contract
To meet the Patient Online requirements by March 2015 practices must offer:
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Resources – Patient Online support and resources
The guide can be accessed on the NHS England website
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Comments from existing patients online
“I can receive much quicker, more efficient care”.
It's really helpful to be able to remind yourself what was said to you by your GP”.
“Easier for me to keep track of my medication”.
“I'm impressed how quickly my blood tests are on there”.
“It is good to have the choice”.
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Resources – RCGP guidance and training
PATIENTSGuidance example forms and checklists
Identity verification
This guidance and other supporting materials can be found on the
RCGP website
Getting started with record access
Coercion
Proxy access
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RCGP Toolkit –Resources under development
Getting started with Repeat prescriptions
Encouraging patient take-up
Patient consent and responsibilities
Information governance
Identity verification
Coercion
Proxy access (including carers and other professionals)
Children
Getting started with online appointments
Guidance eLearning courses
Practical usefulness of online access for GPs
General overview and benefits
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GMS contract changes 2015/16 – NHS Employers
Commitment to expand and improve the provision of online services
Online access to coded information
Improved offer of online booking
Summary of the GMS contract changes 2015/16 (NHS Employers)
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Accelerator sites and Patient Online: working together
Patient Online programme is working with 24 active sites that wish to:
Participate in benefit studies
Share learning/good
practice examples
Engage with PPGs
Offer more than summary
information
Review and test RCGP materials
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What we are doing
Engagement
Stakeholders Practices
Patients Suppliers
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Support: where are we based
North
Midlands and East
South
London
North
Fiona McDonaldRose Curry Taz Aldawoud
Kay Renwick Pam JenkinsRichard Ince
Digital Clinical Champions Implementation LeadsMidlands and EastDigital clinical champions Implementation leads
Adam Paxton Chris FrithClive PrinceDamian Williams
John BirdRichard InceRuth Adekoya
Digital Clinical Champions Implementation LeadsSouth
Digital clinical champions Implementation leads
Amir MehrkarAngela Reed-Fox
Jacky OrmstonJames HempstedJohn Bird
Digital Clinical Champions Implementation LeadsLondon
Digital clinical champions Implementation leads
Phil Koczan Jacky Ormston James Hempsted
Digital clinical champions Implementation leads
Contact details available in Patient Online Guidance and Support
www.england.nhs.uk
Dr Damian Williams - Digital Clinical Champion, MidlandsJohn Bird - Implementation Lead, Midlands and South England
www.england.nhs.uk/pe/patient-online
Patient Online Website:
To register for the Patient Online Community please email: [email protected]
Patient Online Community:
