www.england.nhs.uk

ePMA Go-live readiness Questionnaire

ePrescribing Masterclass Webex

Kathy Wallis, Wessex AHSN

Anne Joint, ePMA Project Manager, Western Sussex Hospitals NHS Foundation Trust

3 June 2015

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• Why the Go Live readiness questionnaire was developed

• Outline of the questionnaire

• What is included in the questionnaire?

• What does the questionnaire look like?

• Validation of the questionnaire

• Experience of using the questionnaire

• Where can you find the questionnaire

• Q&A

To cover

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• Complex change management projecto Big change in working practice for staffo Different concerns from nurses and doctorso Requires lots of ‘stuff’ to be in place

• If done badly user acceptance can be negatively impacted leading to..• Poor user acceptance or, more importantly, reduced benefits and potentially impact

patient safety

Characteristics of an ePMA Project

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Using the questionnaire• Trusts can review the status of their project and check that all of the

key aspects have been considered in the project planning• Allows planning of items on a critical path and building a timeline in

readiness to ePMA going live• Provides a pragmatic review of the status of the project

• not all aspects of an ePMA project, but the specific topics that should be considered prior to go live

• most of these are areas that could cause a problem at or after go live if they have not been considered

• Building on the experiences of sites who have previously ‘gone live’

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Outline of the Questionnaire

• Instructions on completion of the questionnaire

• Series of questions (with further explanation and prompts)

• Traffic light approach to grade the responses

• Glossary

• Designed for self-completion or use at a review meeting

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• IT acceptance criteria• IT wireless network• IT local devices• IT integration• Data cleansing• Configuration• Process• Testing

Topics included

• Reporting• Training• Business Continuity• Governance• Go live• 24/7 Support• Communications

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Example from the questionnaire

Category Topic Question Comment Not relevant for full EPR ePMA implementations

Response

Technical IT Acceptance Readiness Criteria

Does your Trust have IT acceptance readiness criteria?

Each Trust should have it's own IT acceptance readiness criteria. These are used to assess every IT implementation prior to go live.

   

Technical IT Acceptance Readiness Criteria

Has the project passed your Trust's IT acceptance criteria?

     

Technical IT - wireless Network

Have all areas of the clinical areas been checked to see if the wireless network works? i.e. all part of the ward to drug trolley will be positioned.Have all potential future areas also been checked for wireless?

Corners of wards / all side roomsAll relevant clinics and specialist rooms

xpart of overall EPR

programme

 

Technical IT - wireless Network

Has the wireless network been load tested to check it can cope with the additional work load that ePMA will require?

Especially areas of high use

xpart of overall EPR

programme

 

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• Developed and trialed with Western Sussex Hospitals NHS Foundation Trust

• Reviewed with:• 2 x HSCIC project managers (generic review)• Guys and St Thomas’s NHS Foundation Trust ePMA Project Manager• NHS England Integrated Digital Care Technology Funds Programme

Lead• West Sussex Hospitals post go live• University Hospitals of Morecambe Bay NHS Foundation Trust

Validation of the questionnaire

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Where to find the questionnaire

• www.eprescribingtoolkit.com

• Any questions?