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www.eGovernments.org
Technology For Social change
Municipal eGovernance Platform – eGovernments Foundation
Technology For Social change
www.eGovernments.org
Technology For Social change
Agenda
• Policies and Frameworks shaping Municipal eGovernance
• Municipal eGovernance Platform – Architecture– Future
www.eGovernments.org
Technology For Social change
JNNURM
• Aimed at creating ‘economically productive, efficient, equitable and responsive Cities’
• Launched in 2005. Phase 1 ended in 2012.• 65 cities. • Urban sector reforms to strengthen municipal
governance in accordance to 74th CA
Grants to cities linked to performance
www.eGovernments.org
Technology For Social change
eMunicipality
• Mission mode project Part of National eGovernance Plan
• Focus on– Citizen Services– Improved interaction between local
government and citizens– Bring transparency and Accountability in
governance• Model RFP
Standardization of Solutions
www.eGovernments.org
Technology For Social change
National Municipal Accounting Manual
• Directive by Supreme Court of India to all ULB’s to move to Accrual based Double Entry accounting System
• Creation of National Municipal Accounting Manual • Created a template for States to adopt and adapt
new accounting practices
Standardization of Manuals/Practices
www.eGovernments.org
Technology For Social change
Others
• NMMP– State Data Center– State Wide Area Network– Citizen Service Centers
• National Service Delivery Gateway (NSDG)• National Service DI• Knowledge Sharing (Pearl, Conferences)• Service Level Benchmarking• Recognition (Awards)
Allied initiatives that foster faster rollout of eGovernance
www.eGovernments.org
Technology For Social change
Summary
• Municipal eGovernance can be accelerated by – Creation of Standards– Providing Templates/frameworks– Simplification of Rules and acts
• At the same time give the ULB’s a flexibility to adapt the standards to their own needs
www.eGovernments.org
Technology For Social change
Municipal eGovernance Evolution
• Basic eGovernance functions– Property Tax– Birth and Death
• Government Bodies– National Informatics Center (NIC)– Center for Advanced Computing (CDAC)
• eMunicipality National Mission Mode Project (2005)– Big Corporations – Big System Integrators– Small Local Bodies – Private Players
www.eGovernments.org
Technology For Social change
eGovernments Foundation
• Started in 2003 with exclusive focus on Urban Local Bodies
• Initial Areas of focus– Financial Accounting– Property tax– Birth & Death– Public Grievance and Redressal– City Portal for information dissemination
• Municipal ERP Product – 2008 onwards
www.eGovernments.org
Technology For Social change
Technical Infrastructure
• Abstract Standard Technical components• Document Management System• Rule Engine• Workflows• Authorization and Authentication
– User Management– Role based access control
• GIS
www.eGovernments.org
Technology For Social change
Platform
• Common Services used by all departments• Employee Information System (EIS/HRMS) • Financial Accounting & Budgeting• Collection Management• Master Data Management
www.eGovernments.org
Technology For Social change
Functional Modules• Revenue Management – Money coming in
– Property Tax, Water Charges• Expenditure Management – Money going out
– Works Management, Payroll/Pension• Administrative Efficiency – Inward looking
improving efficiency– Legal Case Management,
• Citizen Services – Citizen Service Delivery– Building Plan Approval, Public Grievance, Birth
and Death
www.eGovernments.org
Technology For Social change
Future
• Mobile Governance• Analytics• eDemocracy• Citizen and Business Portals
www.eGovernments.org
Technology For Social change
Platform Approach
• Integrated Product Based Approach• Layered Service architecture
– Build on top of each other– Clean interfaces between layers
• Minimize Disruption• Treat Municipal Employees as Primary
Stakeholders as well– Change Management
• Participate in creation and adoption of Standards
Flexible Systems with Faster Rollout cycle