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www.ClickTale.com Private and Confidential www.ClickTale.com Private and Confidential www.ClickTale.com Demo of Integration with Adobe Analytics Segments September 2013

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www.ClickTale.comPrivate and Confidential www.ClickTale.comPrivate and Confidential www.ClickTale.com

Demo of Integration with Adobe Analytics Segments

September 2013

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Contents

I. Adobe Genesis Integration – Today & Next Phase

II. New Heatmap Integration

III. New Session Replay Integration

IV. New Form Analytics & Funnels Integration

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I. Adobe Genesis Integration

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Current Genesis Integration – One-Click Session Replay

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Next Phase of Genesis Integration – One-Click Heatmap

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II. Heatmap Integration

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Heatmap Editor – Select Page and Date

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Heatmap Editor – Select Filters

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Heatmap Editor – Select Adobe Analytics Filter

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Heatmap Instantly Generated

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Side-by-Side Heatmap Comparing 2 Segments

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III. Session Replay Integration

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Search for Session Replay

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Session Replay using Adobe Analytics Segments

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Session Replay using Adobe Analytics Segments

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Results of Search – Click to Play Sessions

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IV. Form Analytics & Conversion Funnels

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Funnels – Filtered by Adobe Analytics Segments

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Form Analytics – Filtered by Adobe Analytics Segments

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SUMMARY

• Current Adobe Genesis Integration makes it easy for Adobe Analytics users to drill down to ClickTale Session Replays and Heatmaps with one click

• The new integration will makes Adobe Analytics segments the default metric for analyzing ClickTale’s visual in-page reports, and serves as a model for other partner applications.

• From November 2013, joint Adobe and ClickTale customers will have a new filter in all reports (including Session Replay & Heatmaps) to filter by Adobe Analytics segments.

• The integration applies to both ClickTale Core (desktop traffic) and ClickTale Touch (mobile web).

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Thank You

Jonny [email protected]

@jonnysteel1 800 807 2117 x501