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www.arcmail.comwww.arcmail.comwww.arcmail.com
Email Archive & Management Solutions
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What is Email Archiving?
•In its simplest form…–Retaining a copy of all inbound, outbound
and internal email messages
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What is Email Archiving?•In its best form…
–Providing a system to efficiently keep a copy of all inbound, outbound and
internal email messages–Adding the ability for end users to quickly
and easily search their own archives–Adding the ability for administrators (HR,
Legal…etc.) to quickly and easily search the entire archive
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How is Archiving Different from Backups?
•Backups are only a snapshot in time
•Difficult to retrieve emails in a timely manner
•Date range search often requires restoring multiple backups
•No guarantee all emails are contained in backups
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Legal DiscoveryLegal DiscoveryInformation Retention
Information Retention
Improved User Behavior
Improved User Behavior
ComplianceCompliance
ImprovedProductivityImproved
ProductivityReduce IT LoadReduce IT Load
Why should I Archive Email?
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“70% of an average organization’s intellectual property resides in email messages and attachments.” ESG Research 2005
Information Retention
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Legal Discovery
•FRCP (Federal Rules of Civil Procedure)–Adopted in December 2006–Require production of all requested electronic information within 90 days
•Completeness and cost–Nothing deleted, lost, or changed–If all your email is in the archive, you shouldn’t
have to do desktop discoveries
•Timeliness–You can search across your entire archive and
export all emails to a file in about a minute
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Reduce IT Load
•Reduced storage requirements •Faster backups•Faster and easier to locate specific emails•Mail server performs better•Reduce backup time and cost•Easier to find “lost emails”•No more restoring from backups to find that “lost email”
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Improved Productivity•Give your users access to their own archives
–How long would it take you to do a full text search, including inside attachments, using your email client?
–Defender takes about one second•Eliminates need for “underground archives” (users creating & managing desktop folders to store old email)
•Implement retention policies instead of mailbox size limits
–No more managing exceptions–Users aren’t forced to stop working to clean out
mailboxes
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Improved User Behavior
•Users currently have the impression that they can just delete email and it will go away
–They tend to send things they shouldn’t
•Most will think twice about what they send in email if they know it is being archived!•Present it as a productivity tool•Stop problems before they occur
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Compliance
•Sarbanes Oxley
•HIPAA
•Internal policies and procedures
•State regulations
•FRCP (Federal Rules of Civil Procedure)
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Williams v. Taser International, Inc.(N.D.
Ga. June 4, 2007)Taser implies that because it has elected to hire and train
only a single technology employee, and because it has chosen to retain only a handful of attorneys to conduct
document review, it is somehow relieved from its obligations to timely respond to Plaintiffs’ discovery
requests. That is not the case. Rather, the Court expects that Taser will make all reasonable efforts to comply
with its discovery orders including, if necessary, retaining additional IT professionals to search
electronic databases and adding additional attorneys to perform document review.
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Best Buy Stores v Developers Diversified
Realty Corp.
Developers Diversified said that they did not have the resources to find all the required materials. In response, court ordered them
to produce materials from 345 backup tapes in 28 days at an estimated cost of nearly
$500,000, not including attorney fees
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Choosing an Archiving solution
•Give the end user better service•Reduce the load on IT department•Protect valuable business information•Meet compliance standards
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Software Solution
Often integrated with mail client
Uses existing hardware
Requires integration with database, network, and storage
Can significantly increase load on mail server and database server
Higher Total Cost of Ownership after purchasing and integrating individual components
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Hosted Solution
Easy to get started.
No up front capital costs
Data sits outside the firewall
Added cost for additional mailbox account or data retrieval
System management handled by hosting company
Monthly per-user charge results in higher cost over time
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Appliance Solution
Network configuration No software to install or integrate
No impact on mail server
Higher startup costs than hosted
Database, network, user, and storage management handled by appliance
Web browser doesn’t require mail server or client to retrieve mail
On board disk storage
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How it works:
The ArcMail Solution
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•Everything you need in one network appliance
•500GB – 12TB of on-board disk storage•Server & Operating System •Database Management System•Archiving Software
•Nothing to install on mail server or desktop•Journaling configuration on mail server•Web based user interface
Easy to Install
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•Emails archived immediately and automatically•Secure data storage
•RAID fault tolerance with hot swap drives•Individual email can’t be deleted or changed
•Built-in media independent backup and roll-off capability•Active Directory compatibility•User level security to prevent unauthorized mail view•Daily status and real-time exception reporting
Easy to Manage
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•Web based interface•Simple to use•Easy to learn•Launch from Outlook or web Browser
•Fast search capability•Indexed searches on standard email fields (to, from,
subject, date, etc.)•Indexed full-text search on email and attachment text•Wildcard search
•Multiple retrieve options•View mail directly in Defender•Open and save attachments directly from Defender•One click restore to send email to inbox or export files
Easy to Use
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•Import MS Exchange, PST, and mbox files•Export capability•Supports multiple mail servers and multiple domains•Data Compression•Single Instance Storage•No per-seat license requirement
Additional Features
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•Free whitepapers•FRCP•Email Archiving ROI•Why Archive?
•Case Studies•See how our customers use ArcMail
•Free 30 Day Try & Buy•Try a Defender for 30 days•Sign up for a Try & Buy at the show and save 10% when
you purchase by Nov 30th
•Prices start at $2,999 for 250GB•Only $34,999 for 12TB
Come See Us
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Complete Archiving and Email Management Solution in one Network Appliance