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WTS
Track parcels and more
Scalable to fit your needs
Flexible cloud-based solution
Web Tracking System
Automate Your Inbound Delivery Process
WTS (Web Tracking System) by Neopost is a turnkey system for tracking parcels and important mail in real-time from receipt, transit and delivery to the end recipient.
Designed for organizations receiving more than 10 items per day, WTS provides you with a convenient service to automate all inbound delivery requirements, introducing a complete chain of custody.
With full visibility of your incoming parcels and mail, WTS will give you a new level of security with real-time tracking and proof of delivery.
By incorporating WTS into your internal delivery process, you will dramatically improve reliability, boost productivity and decrease your costs.
A Two-Part Solution With a Wide Range of Benefits:
Revenue growth Risk mitigationCustomer engagement Expense control
Keep your business moving by ensuring that things get delivered safely and efficiently
WTS brings transparency and full-visibility to your inbound delivery process
Reduce loss and theft by ensuring the right person receives their inbound parcels and important documents
Get things to your internal customers on time by improving your chain of productivity
Avoid the need for replacing lost items through a reliable delivery system. Optimise mailroom organisation and operations
Track Inbound Packages Anywhere, Anytime
For each parcel received, the user scans the barcode with the provided scanner and the details are recorded in the database. If the parcel has no barcode, the user can easily create a tracking label. Once the parcel is recorded, your internal recipients will receive an email notification informing them of their parcel’s arrival. A signature on the handheld device acknowledges the safe arrival of their package to them.
With the handheld device, the location of all your parcels are right at your fingertips, 24/7. By tracking the parcel at each step in the chain of custody, you will be provided with a precise status with time and location from parcel receipt and transit, all the way to delivery. If delivery incidents occur, the handheld device is able to take photos, which are saved along with all tracking details on the Amazon Web Services (AWS) server.
Record and label received parcels and mail into database through barcode scanning
Email notifications to recipient after package and mail arrival
Track items through web portal on any computer 24/7
Scanning history, proof of delivery and photos of tracking incidents available on Amazon Web Services (AWS) hosted server
Handheld device provided to scan barcode at every step of internal delivery chain
Real-time status including time and location with each scan
Signature from end recipient on device to acknowledge the receipt of their mail item
All data hosted on the Amazon Web Services (AWS) server
Improve visibility of your audit trail
Increase accountability & security
Eliminate delivery errors
Gain in operational efficiency
Software Device Benefits
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About NeopostNEOPOST is a global leader in digital communications, shipping and mail solutions. Its mission is to help companies improve the way they manage interactions with their clients and partners.
Neopost provides the most advanced solutions for physical mail processing (mailing systems and folders-inserters), digital communications management (Customer Communications Management and Data Quality applications), and supply chain and e-commerce process optimisation (from point of sale to delivery, including associated tracking services).
With a direct presence in 29 countries and a 5,800-strong workforce, Neopost reported annual turnover of €1.1 billion in 2017. Its products and services are sold in more than 90 countries.
Neopost is listed in compartment A of Euronext Paris and belongs to the SBF 120 index
Find out more at neopost.ie
Lite Standard Premium
Fast and customisable package recording
All the features of Lite plus: All the features of Standard plus following options:
Unlimited number of address book contacts
Unlimited number of packages and tracking records
API for package creation
Tracking software application for handheld devices
Unlimited number of handheld devices Customisable asset tracking*
Tailored route management FTP Auto Import*Employee portal for tracking incoming packages and booking of pickup requests*
Customisable email notificationsIntegration with Packcity – Intelligent Parcel Lockers*
Dedicated Server*
In-depth reporting functionalityIntegration with Packcity – Intelligent Parcel Lockers*
Up to 12,000 packages per year
Up to 3 mobile devices
WTS Subscription Plans
• Application servers and data located in Europe (Dublin, Ireland)
• Hosting of all inbound and outbound data flows• Hosting of tracking data and proof-of-delivery
application• 24/7 monitoring• AWS holds ISO 27001 certification and SOC 2
certification
• Secured web site (https) using a standard RSA 2048 bit certificate and supporting TLS 1.0, 1.1, 1.2
• Secured data exchange between web site and handheld devices (https)
• All sensitive recipient information is encryp-ted in transit and stored at rest using AES256 encryption
Secure Hosting Infrastructure on Amazon Web Services (AWS)
*This is a chargeable option. Additional subscription required.
Neopost Ireland LtdUnit 16, Fonthill Industrial Park, Fonthill Road, Dublin 22, D22 F2P1
T 01 6250900 E [email protected] neopost.ie