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WSQ CULTIVATE PRODUCTIVITY AND
INNOVATIVE MINDSET
WSQ CERTIFICATE IN RETAIL OPERATIONS
IntroductionThis course aims to equip retail front line staff with the the knowledge and application skills required in defining meaning and concept of productivity; recognising needs for productivity improvement; identifying and applying simple productivity measurement at workplace; identifying and applying simple techniques and tools for potential productivity improvement at workplace.
Course Objectives1. Define meaning and concept of
productivity2. Recognise needs for productivity
improvement3. Identify and apply simple productivity
measurement at workplace4. Identify and apply simple techniques
and tools for potential productivity improvement at workplace
Course Outline1. Meaning, concept and importance of
productivity 2. Components of productivity mindset
and how they can improve staff productivity at workplace
3. Benefits of higher productivity at workplace
4. Methods of measuring productivity of staff and its benefits
5. Types of techniques for productivity improvement at workplace
6. Roles of retail staff on productivity 7. Methods of applying tools and
techniques for productivity improvement at workplace
Time : 9am - 6pmVenue : SFIC Institute Yishun Campus,
61 Yishun Industrial Park A#06-02Singapore 768767
Total Training Hours: 16 hours (2 days)
Competency LevelLevel 1 (Certificate)
Training PathwayThe WSQ Certificate in Retail Operations provides a pathway to the WSQ Advanced Certificate in Retail Supervision
Course FeeFull Course Fee: *$535.00 nett
*For Singaporeans/PRs, please refer to course fee
here. In addition, employers may apply for absentee
payroll funding under the Skills Redevelopment
Programme (SRP). More information on the absentee
payroll can be found on
https://www.skillsconnect.gov.sg/web/guest/AP.
Other terms and conditions may apply. SFIC Institute
and WDA reserve the right to amend any of these
terms and conditions at any point in time without prior
notice.
For enquiries, please contact SFIC Institute at 6496 9451/8 or email to [email protected]
To apply, please download application form from www.sficinstitute.com(click “Courses”) and send to [email protected]
SFIC Institute is a subsidiary of the Singapore Furniture Industries Council