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WSQ CULTIVATE PRODUCTIVITY AND INNOVATIVE MINDSET … Cultivate... · WSQ CULTIVATE PRODUCTIVITY AND INNOVATIVE MINDSET WSQ CERTIFICATE IN RETAIL OPERATIONS Introduction Productive

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Page 1: WSQ CULTIVATE PRODUCTIVITY AND INNOVATIVE MINDSET … Cultivate... · WSQ CULTIVATE PRODUCTIVITY AND INNOVATIVE MINDSET WSQ CERTIFICATE IN RETAIL OPERATIONS Introduction Productive

WSQ CULTIVATE PRODUCTIVITY AND

INNOVATIVE MINDSET

WSQ CERTIFICATE IN RETAIL OPERATIONS

IntroductionThis course aims to equip retail front line staff with the the knowledge and application skills required in defining meaning and concept of productivity; recognising needs for productivity improvement; identifying and applying simple productivity measurement at workplace; identifying and applying simple techniques and tools for potential productivity improvement at workplace.

Course Objectives1. Define meaning and concept of

productivity2. Recognise needs for productivity

improvement3. Identify and apply simple productivity

measurement at workplace4. Identify and apply simple techniques

and tools for potential productivity improvement at workplace

Course Outline1. Meaning, concept and importance of

productivity 2. Components of productivity mindset

and how they can improve staff productivity at workplace

3. Benefits of higher productivity at workplace

4. Methods of measuring productivity of staff and its benefits

5. Types of techniques for productivity improvement at workplace

6. Roles of retail staff on productivity 7. Methods of applying tools and

techniques for productivity improvement at workplace

Time : 9am - 6pmVenue : SFIC Institute Yishun Campus,

61 Yishun Industrial Park A#06-02Singapore 768767

Total Training Hours: 16 hours (2 days)

Competency LevelLevel 1 (Certificate)

Training PathwayThe WSQ Certificate in Retail Operations provides a pathway to the WSQ Advanced Certificate in Retail Supervision

Course FeeFull Course Fee: *$535.00 nett

*For Singaporeans/PRs, please refer to course fee

here. In addition, employers may apply for absentee

payroll funding under the Skills Redevelopment

Programme (SRP). More information on the absentee

payroll can be found on

https://www.skillsconnect.gov.sg/web/guest/AP.

Other terms and conditions may apply. SFIC Institute

and WDA reserve the right to amend any of these

terms and conditions at any point in time without prior

notice.

For enquiries, please contact SFIC Institute at 6496 9451/8 or email to [email protected]

To apply, please download application form from www.sficinstitute.com(click “Courses”) and send to [email protected]

SFIC Institute is a subsidiary of the Singapore Furniture Industries Council