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20/12/19 1 1 Writing a Dissertation/Thesis [email protected] , professeure Hec ULiege 2 Plan 1. Goals/ research question / research- projet thesis 2. Plan of the thesis 3. Litterature review 4. Variables and hypothesis 5. Methodology 1. Sample 2. Quantitative survey 3. Qualitative survey

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Page 1: Writing a Dissertation/Thesis

20/12/19

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WritingaDissertation/Thesis

[email protected],professeureHecULiege

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Plan

1.  Goals/researchquestion/research-projetthesis2.  Planofthethesis3.  Litteraturereview4.  Variablesandhypothesis5.  Methodology

1.  Sample2.  Quantitativesurvey3.  Qualitativesurvey

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1.Aimsofthethesis

•  Carryingoutappliedorscientificresearchonasubjectrelatedtothemanagementofcompaniesandorganizations

•  Researchprocess:–  answeroneormorequestions–  seektheanswerbasedonscientificliteratureandempiricaldata

•  Managerialmotivation:givemanagerstoolsintermsofanalysisandaction.

•  Criticalthinkingfromtheprescribedmodel,thedata

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1.Researchobjectives/typeofresearch/questions

Goals Typeofresearch Questions•  Describe •Descriptiveresearch •What?•  Understand •Comprehensiveresearch •How?•  Explain •Explicativeresearch •Why?•  Evaluate •Evaluativeresearch •Impacts?•  Change •Actionresearch •Whattodo?

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1.Exemple•  Subject:WorkingconditionsincompaniesinLuxembourg•  Questions?

–  Whichsectoristhemostinterestingtostudy?Why?–  Whatdoweknowaboutworkingconditionsinthiscountry/sector?

(descriptive)–  Howworkersmanageworklifeblance?–  Whichfactorsinfluencehisworkingconditions(individual,

organizational,societal)?(explanatory)–  Whataretheimpactsofworkingconditionsonstaffsatisfaction?

(evaluation)–  Whatarethepracticestoimproveworkingconditions?–  Whataboutimprovementproposals?

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1.Researchquestions

•  Inadditiontothesubject,youmustanswerquestionsrelatedtoyoursubjectinyourthesis...questionsthatwillbecomeclearerasyoureviewyourliterature.

•  Thequalitiesofrelevance:–  innovative–  scientific–  precise–  concisely–  realistic

•  Beyonddescription:–  understand,explain,evaluate.

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1.Projectthesis(mémoire-projet)

•  Seehttp://mythin.hec.ulg.ac.be/info.php•  Startingpoint=missiondefinedbythecompany•  Researchquestions:consensusbetweenstudent-school-company.•  The"theory"isoftendilutedthroughoutthethesisandcomesto"feed"

eachstageofworkbyprovidingarigorousanalysistoavoidintuitionandstepslike"Ifeelthatthisiswhat’wehavetodo'withouttryingtoverifyit.

•  Theaspects:scientificrigor,analyses,goingbeyond"simple"answersareessential.

•  "WritingStandardsfortheProjectThesisMemoryReport"onLol@

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1.Evaluativeresearch–projectthesis

•  start-upassessment:needsanalysis-feasibilitystudy

•  evaluationduringimplementation:processanalysis

•  evaluationafterintervention:impacts,expectedandunexpectedeffects

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1.ThesisProjectStudyofneedsandfeasibility

•  What?–  Needsstudy/Costanalysis–  Assessmentofthenecessarymeans:financialbutalsohumanand

technological–  Analysisofcontextualfactorsthatcanfacilitateorprevent

implementation(PHESTEL)–  Identificationofstakeholders–  Studyoftherealismoftheobjectives–  Planninganalysis

•  How?–  Literaturereview:successesandfailures–  Othercompaniesorplayerswithsimilarexperiences(benchmarking)–  Interviews/questionnaire/etc.

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1.ThesisProjectEvaluationoftheprocess

•  Process-centricanalysis–  how?–  Withwhom?–  Withwhatresources?–  Projectmanagementmethodology

•  Withorwithouttheobjectiveofinteractingwiththisprocess(actionresearch),modifyingitaccordingtotheresultsoftheevaluation.

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1.ThesisProject:Evaluationposteriori

•  Havetheobjectivesbeenreached(targetachievementscale)?•  Whataretheresults(Effectiveness)/impactanalysis?

–  Expected–  Notexpected

•  Arethemeansmobilizedeffective(efficiency):human,financial,technicalresources.

•  Isthesupportsuccessful(changemanagement)?

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2.Planofthesis•  Introduction(researchobjectivesandquestions,explanationoftheinterestof

themanagerialandscientificsubject,planandmethodology,mainresults)•  Thetheoreticalpart=constructionoftheproblem(1/2ofthedissertation):

–  Whatdoweknowaboutthesubject(literaturereview):–  Managerial/scientific–  Definitionsofconcepts–  Whatmoredoyouproposetobring?–  Refinedresearchquestionswithliteraturereviewandhypotheses–  Analysisgrid,modelsandtheoriestobeused

•  Theempiricalpart(1/2ofthethesis)–  Presentationofthemethodology(sample,datacollectionandanalysis

method)–  Presentationoftheresults

•  Discussion=datacomparedwithlitteraturereview•  Conclusionsandactionplan

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3. Constructtheproblematic

•  Explainwhatyouaretryingtoexplainandwhatmanagerialandscientificchallenges

•  Comparisonofdifferenttheoriesandresearchresults•  Identifydifferentpointsofview,differentcurrents

–  Ex:researchonAfrica:universalist/culturalism•  Identifytheconcepts:

–  Ex:organizationalculture(Hosfestde,Schein)•  Identifythedifferentpresuppositions

–  Ex:HRMwhoreliesonthefactthatthemanwantstowork/versusthemanislazyanditisthecontrolthatwillmakehimwork

•  Choiceofitstheoreticalmodel–  Ex:Pichault'stheoryofchange(2016)/SWOT(Porter)/organizational

configuration(Mintzberg)/HRMmodelintheDRC(Sem,Mbayo,Cornet,2016)

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3. Epistemology

•  Aimstoclarifytheconceptofknowledgeonwhichtheresearchworkwillbebasedandtheexpectedvalueoftheknowledgethatwillbedeveloped.

•  3mainoptions:–  Positivism:explainingrealityfromfacts,lawsofcauseandeffect,

measurableandobjectifiable.–  Interpretativism/contextualism:analyzethegameofactors/power

anddominationrelationship–  Constructivism:understandingthemeaningthatactorsgivetotheir

actions-processofconstructionanddeconstructionofreality

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3. LiteratureReview

•  Drawupastateofknowledgeonthesubjectusingthemostrecentreferences

•  Identifytheauthors,theoriesandkeyconcepts•  How?

–  Identificationandreading:•  Managerialbookandreading(whatwemustdo!)•  Scientificarticlesandbooks(whatpeoplearedoing!)

•  Synthesis(seeWatsonarticle):notapatchworkbutcompare,synthesize•  Definitionoftheconceptsthatwillbeusedinthethesis•  Bewareoftotalorpartialplagia!-referencesofanydocumentused

(authorname,date)andpagenumberifusingasentenceorapieceofasentence

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3. Scientific/managerialliterature

•  Forthescientificpart(fromdatabaselikeEbsco/Cairn–cfLibrarywebsite):–  Books(veryfew)–  MostlyscientificarticlesinFrenchandEnglish–  Workingpaper,researchreports(grayliterature),conference

proceedings–  Yourcoursesandreferencesgiveninthesecourses.

•  Managerialliterature="whattodo"-becautious–  Itmaybeastartingpointbutformulatedintheformofthe

conditional-"accordingtoX.,theentrepreneurshould..."–  Butitmustquicklybeputintoperspectiveinlightofthescientific

studiesthathavebeendoneonthesamesubject"X.whostudiedthebehaviorofentrepreneurs,showthat..."

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3. Ascientificarticle

•  Ascientificarticleisanarticlewrittenby(a)scientist(s)(professors,researchers,...)inascientificjournal.Alistofscientificjournalsinmanagementisavailableonthewebsiteofhecandonthelibrarywebsite.

•  Ascientificarticlegenerallyreportsonresearchwork:

–  aliteraturereview:ananalysisascomprehensiveaspossibleofknowledgeonasubjectthroughacomprehensiveanalysisofpublishedworkonthesubject.

–  anempiricalarticle:theauthorsreporttheresultsoftheirresearchinthefieldi.e.theirmethodofwork,theresultsoftheirresearch(s),anddiscusstheresults.

•  Alwayswithabibliography!

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3. Howtomakealiteraturereview

•  Identifythemainconcept,collectdifferentdefinitonswithgoodreferences•  Choosethemostrecentarticles•  Lookattheoriesandauthorswhoareoftencited•  Lookatandreadit–gotothesources•  Identifythedifferenttheoriesandthenatureofthearguments•  Compareandcontrastthem•  Synthesis(cfarticleWatson):notapatchworkbutcompare,synthesize–

createtables–  Vertical:authorbyauthor,whateachauthorsaysonasubject(notvery

interesting)–  Horizontal:whateachauthorsaysaboutadimensionofthethemeand/or

concept–  Compareittootherstoseesimilarities,oppositionsanddifferent

opinions.–  Evaluatestrengthsandweakness

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3. Literaturereview

•  Drawupastateofknowledgeonthesubjectusingthemostrecentreferences–  Ifconnectingoutsidetheuniversity–usehttps://vpn.gw.ulg.ac.be/–  UsethedatabasesofULiege(Graulich Library Website):Cairn

(Français)/Ebsco–businesspremier(English)–  Madeatestbeforetheexamwithyouresarchsubject–  ListofdatabaseHec–seelolawebsite(moreaboutdatathanreview)

•  Identifymainauthors,theoriesandkeyconcepts(definition)•  Voir http://mythin.hec.ulg.ac.be/docs/InformationLiteracyFR.pdf

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3. Bibligraphydatabase

•  Lookforthemanualofdatabases(onwebsiteoflibraryorgoogle)•  /toviewthemfromhome-downloadVPNsoftwarefromtheSEGI

website.•  Payingaccessifyoudon’tuseyourIPuniversity•  Contentofbibliographicdatabases

–  completereferences–  abstract(abstract)–  keywords(keyword)–  sometimesthefulltext(notalways)–  Youcansaveonyourcomputerthefulltextandsummary

•  LookatthereferentielofgoodreviewinmanagementofHec–athteendofthereportp.70

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3. Usesearchfieldsaskeywordsortopic

•  SubjectTerms:–  Femaleemployees–  Careeradvancement–  Parity–  Humanresourcemanagement–  Manycompanies–  Corporateculture–  Humanresourcemanagement–  Sexdiscrimination–  Executives–  Employeepromotions–  Compensation–  Women

•  Codes:–  9190:US–  6100:Humanresourceplanning

•  GeographicNames:–  USAbstract

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3. Concepts,conceptualframeworkandtheory

•  Identifykeyconcepts–source+page«»andtheindicators–  Ex: culture / performance / satisfaction / stress / audit interne

•  Identifyoneortwotheoriesyouwillusetoanalysethedata.•  Atheoryisamodelproposedinlitteraturetoexplainrelationsbetween

variables–  Theoryoforganisationalconfigurations(Mintzberg)–  Theoryofdemand,moneyandinterestrate(ineconomics)–  Theoryoftransactioncosts–  Maslowmotivationtheory

•  Important:mathematicalanalysismodelsusedinarticlestoanalysedataarenottheories!Thesearedataanalysistools.

.

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3. Synthesisofliterature

•  Identifythekeyconcepts,thedifferentdefinitionsproposed,theircommonpointsandspecificitiesandchoosethegooddefinitionoftheconcept(ex: performance, KPY, audit , e-commerce, etc.)

•  Maketables:authorname,articletitle,references–  eachline=anarticlenameauthor,date–  Eachcolumn:thecontributionofthearticle

•  Theoriesused-Referenceauthors•  Methodology(sample-size-country,collectiontools,analysistool)

•  Assumptions,variables,indicators•  KeyFindings

–  Forexample:seearticleWatsononlolawebsiteWebster, J, Watson R., Analyzing the Past to Prepare for the Future: Writing a Literature Review. (2002). MIS Quarterly, 26(2), xiii–xxiii.

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3. Bibliography(voirsitebiblio)

•  Books-Tartempion,J.(2012).Lesfondementsdelapsychologiescientifique(A.Durand&B.Dupont,Trans.).Liège,Belgique:PressesdePsychologieUniversitaire.(Originalworkpublished2010)

•  Chapterofbook:Posner,M.,&Snyder,C.R.R.(1975).Facilitationandinhibitionintheprocessingofsignals.InP.M.A.Rabbit&S.Dornic(Eds.),Attentionandperformance:Vol.5.Biologicalaspects(pp.669-682).NewYork,NY:AcademicPress.

•  Articles:Brackenbury,T.,Burroughs,E.,&Hewitt,L.E.(2008).Aqualitativeexaminationofcurrentguidelinesforevidence-basedpracticeinchildlanguageintervention.Language,Speech,andHearingServicesinSchools,39,78-88.doi:10.1044/0161-1461(2008/008)

•  Proceedings:Thumin,F.J.,Craddick,R.A.,&Barclay,A.G.(1973).Meaningandcompatibilityofaproposedcorporatenameandsymbol.Proceedingsofthe81stAnnualConventionoftheAmericanPsychologicalAssociation,8,835-836.

•  Website:BentonFoundation.(1988,July7).Barrierstoclosingthegap:InLosinggroundbitbybit:Low-incomecommunitiesintheinformationage(chap2).Retrievedfromhttp://www.benton.org/Library/Low-Income/two.htmlConsulteddate(23/12/2919)

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3. Bibliographie(attentionplagiat)

•  Inideasoftheauthors(auteurs,date)•  Iftextoftheauthors(auteurs,date,page)•  Attheendofyourthesisbibliographyinalphabeticalorder,youcan

do:–  Books–  Articles–  Proceedings–  Website

•  Softwaretomanagethebiblio– voirlogicielgratuitZoteroouMendeley

•  Manuelhttp://www.bsv.ulg.ac.be/formulaires/bibliographie/Mendeley.v1.3.pdf

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4.Variables-hypothèses

•  Definethekeyconceptsusedandhowtheywillbeoperationalizedandmeasured:–  E.g.corporateculture/performance/success/satisfaction/stress

•  Definethevariables:–  Dependent(VD)=whatwewanttoexplain–  Independent(VI)=whatissupposedtoinfluencethedependent

variable.•  Hypotheses:supposedlinkbetweentwoormorevariablesthatwillbe

tested–  E.g.bankruptcy(DV)ishigherforwomenthanformen(VI=sex)inthe

restaurantsector–  E.g.theexistenceofregulationsonwasterecycling(VI)willincrease

therecyclingrateofhouseholdappliancecompanies(VD)

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Variablesandindicators

•  Dependentvariable=variabletoexplain•  Independentvariables=explanatoryvariables

•  Eachvariableismeasuredwithindicatorsthatdefinethecategoriesofvariables(e.g.genderH/Fcategory)

•  Youmustexplainwhatareyourindicators=elementsusedtomeasurethevariable

•  Inahypothesisweanticipatearelationofcauseandeffect(increases,decreases,etc.)Ex:sexinfluencethegradeofthestudent

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VI-1

VI-2 VD

VI-3

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Hypothesis

•  Thehypothesisconsistsinpredictingtheeffectofthefactor(s)(independentvariables)(VI)onthestudiedvariable(DV)bytheresearcher.

•  Itisapredictionofconnectingtwovariables.•  Itwillalwaysbeexpressedintheform"suchvariablehassuch

effectonsuchvariable».•  Thispredictioncanbebornfromobservation,frompreviously

collecteddata,orfromatheorythatitwillattempttovalidate.

•  Hypothesesthataretoovagueortoogeneralwillobviouslynotbeabletogenerateoperationalassumptions.

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4.Indicators

•  Thesocialoriginofentrepreneurs(VI)

–  Category1-workingclass–  Category2-middleclass–  Category3-upperclass

•  Indicators:father'sprofession

•  Influencetheperformanceofthefirm(VD)•  C1–lowperformance•  C2–middleperformance•  C3–highperformance

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Empiricalpart

•  AnybrieforTFEmustbebasedonempiricaldata(=whatisreallyhappeninginthefield).

•  Observationsmustreflectthediversityofreality(generalizationofthesampleandprincipleofdiversificationofthesample)

•  Youmustexplain:–  Theempiricaldata(thefacts!)Thatwewillneedtodealwiththe

problem(populationandsample)–  Howyouwillbringthemtogether(datacollectiontechniques)–  Whichanalysisandinterpretationtechniqueswillbethemost

relevant?–  Thelimitsofyourstudy/samplesizeetc.

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Deductive/Inductive

•  Thededuction,startingfromatheoryestablishedapriori,formulateshypothesesonwhatonethinkstofindonthegroundandonechecksthattheeventsconfirmorinvalidateouranticipations.Deductionispossibleonlywhenthetheoreticalcorpusisalreadyfairlywellstructuredinafieldofresearch.

•  Inductionstartsfromtheempiricalobservationoffactsoreventsinordertoidentifytheregularitiesthatwillservetoestablishstatementsthatcanbetransformedintolaws.Oftentheinductiveapproachisusedtodocumentanddescribephenomenaandrelationshipsbetweencertainvariableswhenwedonothaveatheorythatcanguideus.

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Method

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Qualitative Quantitative

Looking Observationoflimitedsituation(exemplarity)

Observationofagreatnumberofsituations(statisticalrepresentativity)

Asking Interview/focusgroup survey

Contentanalysis Siteweb/press/PVmeeting Documents-statisticaldataandreport/database

Participate Observation-participante/recherche-action/mémoireprojet

Actionresearch/evaluativeresearch

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Quantitativeorqualitative

•  Thequantitativeapproachusesquestionnaires,databaseanalysisanddocumentanalysisandrequiressufficientobservationstobeabletoperformstatisticalprocessingtoestablishthevalidityandreliabilityoftheresults.

•  Thequalitativeapproachusesdatacollectiontechniquesthatincludeinterview,casestudy,participantornon-participantobservation,lifehistory(biographicalmethod),textanalysis.

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Factors influencing the choice for information gathering tools

•  Previous research done in the field •  Objectives of the research (understand, describe...)

•  Choice of variables

•  Opinions or authorizations of persons concerned by the proposed investigation

•  Time, budget and staffing constraints

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Formel rules

•  Give number to all table, figure, graph •  If you put % give also the N (= population) •  Put always title of lign/ colom/ absiss of graph •  Give a title for all tables, figure, graph •  Give always a comment after tables, figure, graph

[email protected] 35

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Advise

•  Triangulationofmethods:combiningquestionnairesurveyswithinterviewsorinterviewsandobservations

•  Diversificationofinformationcollected:–  Notjustjudgmentsandopinions:"whatdoyouthinkof?(Favorable,unfavorable/agree,disagree)"

–  Butalsoandaboveallfactsandbehaviors(actions).•  Donotforgetthatdatacollectionalwaystakesalotoftime

includingnegotiatingaccesstodata-includeitintheplanning!

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Validityofresearch

•  Internalvalidity=relevanceofindicatorsandmeasuresinrelationtothestudiedconcept–  Ex:qualityandrelevanceoftheindicatorschosentoevaluatethe

performanceofacompany,toassessunderemployment,toassessentrepreneurship,jobsatisfaction

•  Externalvalidity:specifytowhichpopulationandunderwhatconditionstheresultscanbegeneralized.–  statisticalgeneralization(quantitativeresearch)–  analyticalgeneralization(qualitativeresearch)

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•  Reliability/reproducibility–  Ensurethattherepetitionoftheresearchprocedureswouldproducethe

sameresultsandconclusions(recordinterviewsandtranscribeinfull,keeptrackofallstagesofthestatisticalanalysis,workwithothersontheanalysisoftheresults,etc.)

–  Minimizeerrorsandbiasesthatmayarisethroughoutthecollection,analysis,interpretation

–  Giveallthenecessaryinformationtoseeiftherearecomparableresults•  Objectivity/controlledsubjectivity

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Validityofresearch

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BDDdataHec

•  CapitalIQistheresearchdivisionofStandardandPoor’s.Itprovidesdetailedresearchandanalysisofthestockmarkettoavarietyofinvestingstakeholders.Itcombinesdeepandbroadglobalfinancialintelligencewithanarrayoftoolsforanalysis,ideation,andefficiency.

Accessonlypossibleonsomecomputers@room233(tradingroom).Link:http://www.capitaliq.comContact:[email protected]•  ThomsonReutersEikoncombinesinformation,analyticsandnewsonallmajorfinancial

markets,includingeconomictimeseriesandmacroforecasts,pricingdata,globalfinancialnewsandcommentary,companydataandanalysis,financialestimates,M&Atransactionsandvaluationratios.AccessincludeThomsonReuters’DataStream(world’smostcomprehensivefinancialtimeseriesdatabase),ESG(qualityenvironmental,social,andgovernancedataoncompaniesworldwideforscoringandranking),I/B/E/S(globalviewofanalystforecastsoncompanyperformance)andLipper(fundperformancedata).

Accesspossibleviawebsite(seebelow).Desktopaccess@room233(tradingroom).UserID:[email protected]:ek.s2_2019Link:http://eikon.thomsonreuters.comContact:[email protected]

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BDDdataHec

•  Preqinprovidesaccesstotheindustry’smostcomprehensiveprivatecapitalandhedgefunddatasetsandtools.Alternativeassetprofessionalsrelyonittomakedata-drivendecisionsthroughouttheentireinvestmentlifecycle.HECaccessisrestrictedtotheprivateequitydataset,widelyusedacrossliteratureonprivateequity.

Accesspossibleviawebsite(https://www.preqin.com/signin/homepage).UserID:[email protected]:pq.s2_2019Link:http://www.preqin.comContact:[email protected]•  Eurekahedgeistheworld'slargestglobalhedgefunddatabase,coveringapproximately

25,000livehedgefunds(includingapproximately12,500NorthAmericanfundsand12,250Europeanfunds,aswellasAsian,LatinAmericanandemergingmarketfunds)withmorethan130datapointsperfund.

•  Accessonlypossibleonmaincomputer@room233(tradingroom).•  Link:http://www.eurekahedge.comContact:[email protected]

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BDDdataHec

•  BoardExcontainsmorethan1.8millionprofilesofpublic,privateandnon-for-profitorganizationsandmorethan1.2millionpeople.Datadetailsincludecurrentandhistoricroles(withstartandenddates)forboardpositions,employmentandeducation.HECaccessisrestrictedtotheUS.

Accessnotpossibleviawebsite.Pleasesendarequesttothecontactperson(seebelow).Link:http://www.boardex.comContact:[email protected]

•  OptionMetricsistheindustry'sleaderinhistoricaloptionpricedata.Commonapplicationsofthedataincluderesearchingcorrelationsinvolatilityacrossunderlyingstocks,computingstatisticalpropertiesofthevolatilitysurface,calculatingskewandtermstructures,anddispersionandvarianceswapstrading,forexample.HECaccessisrestrictedtotheUS.

Accessnotpossibleviawebsite.Pleasesendarequesttothecontactperson(seebelow).

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BDDdataHec

•  Morningstarisaleadinginvestmentresearchfirmthatcompilesandanalyzesfund,stock,andgeneralmarketdata.Theircomprehensive,one-pagemutualandexchange-tradedfund(ETF)reportsarewidelyusedbyinvestorstodeterminetheinvestmentqualityofthemorethan2,000funds.

•  Accessonlypossibleonmaincomputer@room233(tradingroom).•  Link:http://www.morningstar.comContact:[email protected]

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Sample=externalvaliditytopresentandjustifyinthethesis

•  Itisaquestionofselectingsourcesofinformationwhiletakingcareofcollectingdata:–  relevantandrepresentative–  fortheentiresituationobserved.

•  Whatwillbetheunitofanalysis:–  People–  Facts,behaviors...

•  Howtochoose?Howmuch?–  Quantitativesample/qualitativesample(notjustifiedinthesameway!)

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Where,When

•  Setgeographicandspatialboundaries–  E.g.computercompany(=sector)oflessthan50people(=size)ofLiège(=geographicalcoverage)

•  Delimitthetimelimitsoftheperiodtobecovered

–  E.g.analysisofthebenefitsoverthelast5years

•  Thequalityof the research, the relevanceof the resultsandtheirsignificancedependlargelyonthequalityofthesample-importanttochoosetherightsampleandjustifyit.

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Exploratory phase

•  Meet some people who know you subject; •  Become familiar with the research subject (read press

articles);

•  Become familiar with the survey environment (vocabulary, code, etc.);

•  Build your sample (representativeness);

•  Negotiate access and maintenance procedures;

[email protected] 45

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Quantitatifsample

Ifwedoaquantitativestudy,ideallyatleast100answers!•  Hazardsample:

–  simple=randomdrawfromalistofelementsofthepopulation.–  stratified=wedividethepopulationbeforehandaccordingto

characteristicsidentifiedasimportant(e.g.sex,age,etc.)anddrawlotsfromthesecategories.

•  Clusteredsample=agroupingofindividualsorunitsinto"clusters"(school,class,factories,etc.).Theclustersarerandomlyselectedandthenalltheindividualsintheclusterareinterviewed.

•  Samplebyquota=samplewhereweidentifythecharacteristicsidentifiedasimportant(e.g.sex,age,etc.)andthenumberofpeoplewewanttomeetandwechoosepeopleweknowwhohavethesecharacteristics.

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Howmuch,ifquantitativesample?

•  Standardizedcalculationmethod(notproportionaltothesizeofthepopulation)–  Fisher,C.(2010).Researchingandwritingadissertation,anessentialguideforbusinessstudents.PearsonEducationLimited,pp.173_176

•  Haveasizethatallowsforstatisticalanalysis(atleast100individuals)!

•  Haveagoodrepresentationofindividualsbycategoriesofanalysis

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Qualitativesample

Samplewithalittleofpeoplemeet(around20).–  Samplebyquota=samplewhereweidentifythecharacteristicsidentifiedasimportant(e.g.sex,age,etc.)andthenumberofpeoplewewanttomeet(ideallyatleast20)

–  The"snowball"sample="referralfromonepersontoanother",suitablefor"secret"problems,specificsubpopulation

–  Thesampleofvolunteers=announcementinthenewspapers,ontheradio,byamessageleftwithanintermediary,etc.

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Qualitative:diversification et saturation

•  Findacompromisebetweenacertainhomogeneityanddiversity(specifictoeachtheme)–  E.g.entrepreneursinaspecificsectorofactivitybutdiversified

accordingtoageorlevelofqualification•  Eachadditionalunitisselectedtoaddinformation,toobtaincontrasting

information,tofillgapsortoclarifyinformationalreadycollected(principleofdiversification)

•  Saturationphenomenon:"thecollectionofinformationbringsnomoreideasornewinformationcomparedwiththosewhichhavebeenfound"(cfBardin,1980).

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Generalisation

•  Differentforquantitativeandqualitative:–  Ifquantitative:Westartfromthesamplefiguresandweassumethat

itwillbethesameinthepopulation–  Integratemarginoferror,seecalculationofthesample...–  Ex:25%ofthestudentsinmysamplechosetheiruniversitystudies

basedontheopinionoftheirmother,Isupposethatitisbetween23and27%forthewholeuniversity

•  Ifqualitative,wecannotextrapolateproportionsbutdimensionstoincludeintheunderstandingofaphenomenon(identificationofnewvariables,forexample):–  Ex:listofskillsofaleader–  Ex:listofskillsofentrepreneurs

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7.Survey

•  Drawupafirstlistofthemestobeaddressed–  Lookfromquestionnairescarriedoutonthesameorsimilarthemes

(literaturereview)-seeiftherearevalidatedquestionnairesintheliterature(e.g.WOCQstressmeasurement)

•  checkthatthequestionnairecovers:–  thedependentvariable(whatwewanttoexplain)

•  (ex:practicesanddegreeofsatisfactionofinternetusebyentrepreneurs)

–  independentvariables(whichisassumedtoinfluenceDV)•  (e.g.age,gender,industry,reasonsforuse,priorknowledgeofcomputersandapplications,etc.)

•  Getfacts(whathasbeendone),representations(whatdoyouthinkaboutthereliabilityofauditdata?),Scenarios(whatwouldyoudoif?),Opinionsandattitudes(favorable/unfavorable),values(good/bad),explications(why)

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7.Answersinsurvey

1.  closedquestions:theanswersarepre-defined.–  dichotomous–  polytomous

2.  openquestions:nopredefinedanswer3.  semi-openquestions:

•  anumberofpredefinedresponses•  andanoption:“other”or“comments”

4.  Opinionquestions–  Stronglydisagreestronglyagree-4or5levels)–  Notatallimportantatveryimportant-4or5levels)

5.  limitresponsesifmultiplechoice(nomorethan4categories)6.  Prioritize:thebest:onlyonechoice/ifmore,codingproblem7.  avoidvagueexpressions:“often,rarely“8.  specifythereferenceperiods(ex:thislastyear).

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Surveywithscenario/vignette

•  Weproposecases/scenarioandweasktopropose-–  ThenursinghomerecentlywelcomedtworesidentsoftheMuslimfaith.

TheyarebothpractitionersandwishtopracticeRamadanfasting.Thisimpliesthattheywillnotbeabletoeatuntilaftersunsetandthattheywillbeeatingallday.

•  HowdoyouthinkManagementshouldreacttothisrequest?•  Whatisyouropinionregardingthisrequest?•  Howdoyouthinkyourcolleagueswillreact?•  Doyouconsideritusefulthatthisscenariobeprovidedforintheresidents'regulationsorthatthesesituationsshouldbedealtwithonacase-by-casebasis?

•  Shouldtheworkregulationsmentiontheobligationtorespectreligiouspractices?

•  Hasthiseverhappened?Ifyeswhathappened?doyouthinkitwashandledsatisfactorily?

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7.Collectingqualitativedata

•  Direct/semi-directive/freeinterview•  Individual/Group:•  Discussiongroup•  Roundtable/Focusgroup•  Creativitygroup•  Nonimalgroup•  Delphi•  Observation•  Documentanalysis

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7.Groupmethod

•  Discussiongroup:discussoneormorebroadthemes/exploreasubjectforwhichtheresearcherhasnoframeofreference

•  Roundtable/focus-group:exploretargetedsubjects,exploreperceptions,attitudesandbehaviors,identifythecollectiveandsocialprocessesatplay,bringoutnewknowledge

•  Creativitygroup:proposingnewideas,improvements,solutionstoabrainstormingproblem

•  Nominalgroup;proposeandclassifyideas,opinions,problems,solutions-bringoutaconsensus-formalprotocolroundtableandvote/personalopinion

•  Delphiorthinkthankgroup:obtaintheopinionofexpertsonobjectives,solutions,strategies,forecast-collectiveprocess-searchforconsensusthroughsuccessivesummariessubmittedtothegroup

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8.Statisticalanalysis

•  Codingofquestionnaires/numberingeachquestionnaire•  Usedataprocessingsoftware•  Performcompleteandrelevantstatisticalanalyzes:

–  Xhi2–  Regressionanalysis–  Factoranalysis

•  Numbergraphandtable,–  putatitletothegraphandtothetable,–  checkthedata(%,totals),–  commentonwhatthegraphandtableshow

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Qualitativeanalysis-contentanalysis

•  Coding:–  Gatherinafilealltheextractsthatspeakofthesametheme

•  Ex:work/lifebalance–  Cutintosub-themes

•  Ex:privatetime(leisure,…),domestictime,parentaltime,etc.–  Identifythedimensionsofthesevariables–  Ex:timespentoneachtask–  Ex:peopleinvolvedinthetask:

•  Singlefather•  Singlemother•  Parentstogether•  Others:……

Individu ________ Thema

N°1 2 ….. ……. n

Characterististic (sexe, age, ….)

Thema 1

Sous Thema 1.1.

Sous Thema 1.1.

Thema 2

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8. Traitement données qualitative = tableau

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8.Contentanalysis

•  Topayattention:–  Ifthereisathemeornotheme(thepersondidnottellyouabout...)

–  Directionofasubjectand/oropinions(positive,negative,ambivalent)

–  Intensityofasubjectortheme(perceivedbythepersonasimportantorunimportant)

–  Beattentivetoco-occurrences(associationsoftermsorideas),associations,oppositions,equivalencesand/oranalogies

–  Thesearchforactors(“we”/“they”-“them/us”)

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8. Presentation qualitative research

•  Give a number or all people, make a table with presentation of the sample, one line for each people –  Ex (1, F, 40 ans)

•  Put part of the interview with the number

•  « the students don’t work a lot » (N°4)

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9.Discussionoftheresults

•  Themostimportantifyouwantagrade•  Discussionoftheresults=comparisonoftheempirical

materialwiththeinitialhypotheses,thetheoreticalframeworkandtheliteraturereview

•  Ifyoucan'tfindwhatyouexpected,givealternativeexplanations,extendtheexistingtheory.

•  Reviewofthemethodsused(effectivenessandlimits)•  Actiontracks

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10.Conclusions

•  Summary of the thesis •  Theorical implications •  Managerial implications •  Critical point of view •  Limitations et suggestions future researchs •  Ethics and sustainable development (voir http://

mythin.hec.ulg.ac.be)

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Last…..

•  CovertpageseeSeehttp://mythin.hec.ulg.ac.be/info.php•  Writetheintroduction•  Bibliographicreferencesaccordingtothestandardspublished•  Annexes(tolimitasmuchaspossible-questionnaireandinterview

grid,forexample)•  Summary(inEnglishandFrench,1p.Each),•  Preface(personalmotivation,thanks)•  Contents•  Revisethespelling•  Preparetheoralpresentation(portfoliofororalcompentencies)•  Regarder les consignes sur http://

mythin.hec.ulg.ac.be/info.php

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11.Evaluationcriteria

•  Interestofthetheme•  Relevanceandclarityoftheliteraturereview•  Relevanceandqualityofresearchquestionsand/or

hypotheses•  Adequacyandqualityofthemethodology•  Qualityofpresentationandanalysisofresults•  Qualityandrelevanceofrecommendationsandcoursesof

action•  Readability(plan,structure,argumentation)•  Formalqualities(style,grammar,syntax,bibliographicref)•  Criticalmind