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‘s World Program…. ‘s World Program…. ‘s World Program…. ‘s World Program….
Solutions, Philosophy, ResultsSolutions, Philosophy, ResultsSolutions, Philosophy, ResultsSolutions, Philosophy, Results
We generate Incremental Revenues!We generate Incremental Revenues!We generate Incremental Revenues!We generate Incremental Revenues!
James W. FosterJames W. FosterJames W. FosterJames W. FosterOctober 25, 2012October 25, 2012October 25, 2012October 25, 2012
The APG Global Associates – Who We Are• TheTheTheThe APGAPGAPGAPG NetworkNetworkNetworkNetwork hashashashas PartnerPartnerPartnerPartner relationshipsrelationshipsrelationshipsrelationships withwithwithwith bothbothbothboth IATAIATAIATAIATA
andandandand ARCARCARCARC................
• ClientClientClientClient relationshipsrelationshipsrelationshipsrelationships withwithwithwith overoveroverover 180180180180 airlinesairlinesairlinesairlines................• ClientClientClientClient relationshipsrelationshipsrelationshipsrelationships withwithwithwith overoveroverover 180180180180 airlinesairlinesairlinesairlines................
• InInInIn 2011201120112011,,,, wewewewe generatedgeneratedgeneratedgenerated moremoremoremore thanthanthanthan $$$$400400400400mmmm inininin airlineairlineairlineairline revenuesrevenuesrevenuesrevenuesupupupup 37373737%%%% yearyearyearyear onononon yearyearyearyear………….... InInInIn 2012201220122012,,,, firstfirstfirstfirst halfhalfhalfhalf revenuesrevenuesrevenuesrevenues areareareare upupupup42424242%%%%....
• OnOnOnOn 1111////1111////11111111,,,, wewewewe becamebecamebecamebecame aaaa corporationcorporationcorporationcorporation underunderunderunder FrenchFrenchFrenchFrench law,law,law,law, andandandandissuedissuedissuedissued shareshareshareshare warrantswarrantswarrantswarrants totototo allallallall ourourourour membershipmembershipmembershipmembership....
APG – A Multi- Level Strategy
• WeWeWeWe areareareare uniqueuniqueuniqueunique amongamongamongamong ourourourour competitorscompetitorscompetitorscompetitors inininin thatthatthatthat wewewewe dodododonotnotnotnot proposeproposeproposepropose aaaa “one“one“one“one sizesizesizesize fitsfitsfitsfits all”all”all”all” distributiondistributiondistributiondistribution solutionsolutionsolutionsolutionof,of,of,of, forforforfor example,example,example,example, solelysolelysolelysolely GSAGSAGSAGSA representationrepresentationrepresentationrepresentation ororororof,of,of,of, forforforfor example,example,example,example, solelysolelysolelysolely GSAGSAGSAGSA representationrepresentationrepresentationrepresentation ororororinterlineinterlineinterlineinterline electronicelectronicelectronicelectronic ticketingticketingticketingticketing................
• Rather,Rather,Rather,Rather, wewewewe employemployemployemploy programsprogramsprogramsprograms thatthatthatthat areareareare tailoredtailoredtailoredtailored totototo fitfitfitfitthethethethe airlineairlineairlineairline inininin Primary,Primary,Primary,Primary, SecondarySecondarySecondarySecondary andandandand TertiaryTertiaryTertiaryTertiarymarketsmarketsmarketsmarkets –––– whetherwhetherwhetherwhether “on”“on”“on”“on” orororor “off”“off”“off”“off” linelinelineline andandandand areareareare pricedpricedpricedpricedaccordinglyaccordinglyaccordinglyaccordingly....
The World Program – What We Do• BuildingBuildingBuildingBuilding onononon ourourourour representationrepresentationrepresentationrepresentation expertise,expertise,expertise,expertise, overoveroverover thethethethe pastpastpastpast twotwotwotwo
plusplusplusplus decades,decades,decades,decades, APGAPGAPGAPG hashashashas developeddevelopeddevelopeddeveloped aaaa suitesuitesuitesuite ofofofof distributiondistributiondistributiondistributionstrategystrategystrategystrategy servicesservicesservicesservices collectivelycollectivelycollectivelycollectively knownknownknownknown asasasas thethethethe APGAPGAPGAPG WorldWorldWorldWorldProgramProgramProgramProgram....strategystrategystrategystrategy servicesservicesservicesservices collectivelycollectivelycollectivelycollectively knownknownknownknown asasasas thethethethe APGAPGAPGAPG WorldWorldWorldWorldProgramProgramProgramProgram....
World Program - 5 Guiding Principles
1.1.1.1. AirlineAirlineAirlineAirline FocusedFocusedFocusedFocused Distribution/FinancialDistribution/FinancialDistribution/FinancialDistribution/Financial ServicesServicesServicesServices
2.2.2.2. TargetedTargetedTargetedTargeted atatatat incrementalincrementalincrementalincremental revenuerevenuerevenuerevenue fromfromfromfrom GlobalGlobalGlobalGlobal MarketsMarketsMarketsMarkets
3.3.3.3. OperatesOperatesOperatesOperates onononon aaaa VariableVariableVariableVariable Cost,Cost,Cost,Cost, “success”“success”“success”“success” basisbasisbasisbasis
4.4.4.4. AAAA singlesinglesinglesingle “Worldwide”“Worldwide”“Worldwide”“Worldwide” contractcontractcontractcontract cancancancan bebebebe signedsignedsignedsigned bybybyby anyanyanyany APGAPGAPGAPG
membermembermembermember forforforfor anyanyanyany serviceserviceserviceservice
5.5.5.5. DealingDealingDealingDealing withwithwithwith APGAPGAPGAPG assuresassuresassuresassures transparencytransparencytransparencytransparency andandandand consistentconsistentconsistentconsistent
internationalinternationalinternationalinternational standardsstandardsstandardsstandards
The World Program – In Practice
• WorldWorldWorldWorld ProgramProgramProgramProgram –––– aaaa holisticholisticholisticholistic,,,, globalglobalglobalglobal distributiondistributiondistributiondistribution solutionsolutionsolutionsolution
adaptableadaptableadaptableadaptable totototo primary,primary,primary,primary, secondarysecondarysecondarysecondary orororor tertiarytertiarytertiarytertiary marketsmarketsmarketsmarketsadaptableadaptableadaptableadaptable totototo primary,primary,primary,primary, secondarysecondarysecondarysecondary orororor tertiarytertiarytertiarytertiary marketsmarketsmarketsmarkets
1111.... SalesSalesSalesSales RepresentationRepresentationRepresentationRepresentation ---- bybybyby country,country,country,country, regionallyregionallyregionallyregionally orororor globallygloballygloballyglobally
2222.... PAYEPAYEPAYEPAYE ParticipationParticipationParticipationParticipation inininin 83838383 BSPsBSPsBSPsBSPs aroundaroundaroundaround thethethethe worldworldworldworld
3333.... PAYEPAYEPAYEPAYE participationparticipationparticipationparticipation inininin ARCARCARCARC inininin thethethethe UnitedUnitedUnitedUnited StatesStatesStatesStates
4444.... IETIETIETIET PartnershipPartnershipPartnershipPartnership viaviaviavia YOYOYOYO withwithwithwith 90909090 AirlinesAirlinesAirlinesAirlines
World Program Products
• IBCS (IATA BSP CONSOLIDATOR SYSTEM)IBCS (IATA BSP CONSOLIDATOR SYSTEM)IBCS (IATA BSP CONSOLIDATOR SYSTEM)IBCS (IATA BSP CONSOLIDATOR SYSTEM)• Developed jointly with IATA in 1999Developed jointly with IATA in 1999Developed jointly with IATA in 1999Developed jointly with IATA in 1999• Developed jointly with IATA in 1999Developed jointly with IATA in 1999Developed jointly with IATA in 1999Developed jointly with IATA in 1999• IBCS affords “PAYE” access to BSPIBCS affords “PAYE” access to BSPIBCS affords “PAYE” access to BSPIBCS affords “PAYE” access to BSP• 64,000 IATA Agents in 83 BSPs worldwide64,000 IATA Agents in 83 BSPs worldwide64,000 IATA Agents in 83 BSPs worldwide64,000 IATA Agents in 83 BSPs worldwide• APGAPGAPGAPG----GA has introduced 230+ carriers to BSPGA has introduced 230+ carriers to BSPGA has introduced 230+ carriers to BSPGA has introduced 230+ carriers to BSP• 3% COST SOLUTION FOR SECONDARY 3% COST SOLUTION FOR SECONDARY 3% COST SOLUTION FOR SECONDARY 3% COST SOLUTION FOR SECONDARY
MARKETSMARKETSMARKETSMARKETS
World Program Products
• AACP (ARC ASP CONSOLIDATOR PROGRAM)AACP (ARC ASP CONSOLIDATOR PROGRAM)AACP (ARC ASP CONSOLIDATOR PROGRAM)AACP (ARC ASP CONSOLIDATOR PROGRAM)
• Developed jointly with ARC in 2006Developed jointly with ARC in 2006Developed jointly with ARC in 2006Developed jointly with ARC in 2006• Developed jointly with ARC in 2006Developed jointly with ARC in 2006Developed jointly with ARC in 2006Developed jointly with ARC in 2006
• “PAYE” access to ARC “PAYE” access to ARC “PAYE” access to ARC “PAYE” access to ARC –––– 14,100 agents14,100 agents14,100 agents14,100 agents
• APG has introduced 42 airlines to ARCAPG has introduced 42 airlines to ARCAPG has introduced 42 airlines to ARCAPG has introduced 42 airlines to ARC
• APG APG APG APG ---- ARC’s “SALES PARTNER OF THE YEAR”ARC’s “SALES PARTNER OF THE YEAR”ARC’s “SALES PARTNER OF THE YEAR”ARC’s “SALES PARTNER OF THE YEAR”
• 3/2/1% COST SOLUTION FOR SECONDARY MARKETS3/2/1% COST SOLUTION FOR SECONDARY MARKETS3/2/1% COST SOLUTION FOR SECONDARY MARKETS3/2/1% COST SOLUTION FOR SECONDARY MARKETS
World Program Products
• IET (INTERLINE ELECTRONIC TICKETING)IET (INTERLINE ELECTRONIC TICKETING)IET (INTERLINE ELECTRONIC TICKETING)IET (INTERLINE ELECTRONIC TICKETING)
• EEEE----Ticketing platform is HELI AIR MONACO (YO)Ticketing platform is HELI AIR MONACO (YO)Ticketing platform is HELI AIR MONACO (YO)Ticketing platform is HELI AIR MONACO (YO)
• A real airline A real airline A real airline A real airline ---- 50 flights daily NCE50 flights daily NCE50 flights daily NCE50 flights daily NCE----MCMMCMMCMMCM
• Ticketing access on YO/747 in ARC and 76 BSPSTicketing access on YO/747 in ARC and 76 BSPSTicketing access on YO/747 in ARC and 76 BSPSTicketing access on YO/747 in ARC and 76 BSPS
• Interline via YO with all other APGInterline via YO with all other APGInterline via YO with all other APGInterline via YO with all other APG----IET airline members IET airline members IET airline members IET airline members
• Now 90 airline partners in the programNow 90 airline partners in the programNow 90 airline partners in the programNow 90 airline partners in the program
• A SOLUTION FOR TERTIARY MARKETS A SOLUTION FOR TERTIARY MARKETS A SOLUTION FOR TERTIARY MARKETS A SOLUTION FOR TERTIARY MARKETS ---- ISC ISC ISC ISC
World Program Products
• GSSA GSSA GSSA GSSA –––– Over 500 GSSA CONTRACTS WITH MORE Over 500 GSSA CONTRACTS WITH MORE Over 500 GSSA CONTRACTS WITH MORE Over 500 GSSA CONTRACTS WITH MORE THAN 150 CARRIERS THAN 150 CARRIERS THAN 150 CARRIERS THAN 150 CARRIERS
• Commercial representation (GSSA)Commercial representation (GSSA)Commercial representation (GSSA)Commercial representation (GSSA)
Test
• GloballyGloballyGloballyGlobally• RegionallyRegionallyRegionallyRegionally• Individual countriesIndividual countriesIndividual countriesIndividual countries
• Our commercial representation practice complements the Our commercial representation practice complements the Our commercial representation practice complements the Our commercial representation practice complements the IBCS, AACP, IET and CCS PROGRAMS IBCS, AACP, IET and CCS PROGRAMS IBCS, AACP, IET and CCS PROGRAMS IBCS, AACP, IET and CCS PROGRAMS
• A 3A 3A 3A 3----7% SOLUTION FOR PRIMARY/SECONDARY7% SOLUTION FOR PRIMARY/SECONDARY7% SOLUTION FOR PRIMARY/SECONDARY7% SOLUTION FOR PRIMARY/SECONDARY
World Program Products
• IET (INTERLINE ELECTRONIC TICKETING)IET (INTERLINE ELECTRONIC TICKETING)IET (INTERLINE ELECTRONIC TICKETING)IET (INTERLINE ELECTRONIC TICKETING)
• EEEE----Ticketing platform is HELI AIR MONACO (YO)Ticketing platform is HELI AIR MONACO (YO)Ticketing platform is HELI AIR MONACO (YO)Ticketing platform is HELI AIR MONACO (YO)
• A real airline A real airline A real airline A real airline ---- 50 flights daily NCE50 flights daily NCE50 flights daily NCE50 flights daily NCE----MCMMCMMCMMCM
• Ticketing access on YO/747 in ARC and 76 BSPSTicketing access on YO/747 in ARC and 76 BSPSTicketing access on YO/747 in ARC and 76 BSPSTicketing access on YO/747 in ARC and 76 BSPS
• Interline via YO with all other APGInterline via YO with all other APGInterline via YO with all other APGInterline via YO with all other APG----IET airline members IET airline members IET airline members IET airline members
• Now 90 airline partners in the programNow 90 airline partners in the programNow 90 airline partners in the programNow 90 airline partners in the program
• A SOLUTION FOR TERTIARY MARKETS A SOLUTION FOR TERTIARY MARKETS A SOLUTION FOR TERTIARY MARKETS A SOLUTION FOR TERTIARY MARKETS ---- ISC ISC ISC ISC
World Program Products
• GSSA GSSA GSSA GSSA –––– Over 500 GSSA CONTRACTS WITH MORE Over 500 GSSA CONTRACTS WITH MORE Over 500 GSSA CONTRACTS WITH MORE Over 500 GSSA CONTRACTS WITH MORE THAN 150 CARRIERS THAN 150 CARRIERS THAN 150 CARRIERS THAN 150 CARRIERS
• Commercial representation (GSSA)Commercial representation (GSSA)Commercial representation (GSSA)Commercial representation (GSSA)
Test
• GloballyGloballyGloballyGlobally• RegionallyRegionallyRegionallyRegionally• Individual countriesIndividual countriesIndividual countriesIndividual countries
• Our commercial representation practice complements the Our commercial representation practice complements the Our commercial representation practice complements the Our commercial representation practice complements the IBCS, AACP, IET and CCS PROGRAMS IBCS, AACP, IET and CCS PROGRAMS IBCS, AACP, IET and CCS PROGRAMS IBCS, AACP, IET and CCS PROGRAMS
• A 3A 3A 3A 3----7% SOLUTION FOR PRIMARY/SECONDARY7% SOLUTION FOR PRIMARY/SECONDARY7% SOLUTION FOR PRIMARY/SECONDARY7% SOLUTION FOR PRIMARY/SECONDARY
The World Program - In Summary
If you are….If you are….If you are….If you are….
• EEEE----Ticketing capableTicketing capableTicketing capableTicketing capable
World Program
• EEEE----Ticketing capableTicketing capableTicketing capableTicketing capable
• Want a variable cost worldwide distribution strategyWant a variable cost worldwide distribution strategyWant a variable cost worldwide distribution strategyWant a variable cost worldwide distribution strategy
� Want to speed your cash flow Want to speed your cash flow Want to speed your cash flow Want to speed your cash flow
� Want to build your brand Want to build your brand Want to build your brand Want to build your brand ---- not someone else'snot someone else'snot someone else'snot someone else's
� WE WANT TO SPEAK WITH YOU!!!WE WANT TO SPEAK WITH YOU!!!WE WANT TO SPEAK WITH YOU!!!WE WANT TO SPEAK WITH YOU!!!