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World Travel Awards Supplement - ABTA WTM 2009 Day 4

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Day 4 issue of ABTA WTM 2009 magazine

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  • World Winners 2009

    worldtravelawards.com

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  • About Us

    The World Travel Awards acknowledges and celebrates those organisations thathave made the greatest contribution to the global tourism and travel industry. Italso recognises those brands that are driving the industry to greater heights andinnovation in travel.Now celebrating its 16th anniversary, the awardshas grown into a truly global search for the verybest travel and tourism brands, with winners fromseven regional ceremonies then progressing tothe World Travel Awards Grand Final.This year, 183,000 travel professionals

    registered to vote and participate in theprestigious World Travel Awards programme aphenomenal 10% rise in registrations this yearcompared to last year.This record number is conclusive evidence that

    World Travel Awards has become the Oscars ofthe global travel industry.Graham E. Cooke, Founder and President, World

    Travel Awards, said: World Travel Awards is a

    unique benchmark for industry quality andbusiness excellence in every region and sector.

    The increase in registered voters, despite aglobal recession, demonstrates the vital role ofperformance delivery in a challenging and highlycompetitive marketplace, he added.

    This level of accountability makes the WorldTravel Awards one of the highest accolades inthe travel business and is why the awardceremony is broadcast by BBC World News andother networks to over 254 million householdsworldwide and attended by the industrys globaldecision makers.

    For the tourism trade, winning a World TravelAward is more than an award it is an

    endorsement from the thousands ofprofessionals from around the globe, as well asgold seal to the consumer of travel excellenceguaranteed.

    The World Travel Awards has continuouslyevolved, expanding the number of awards as theindustry has grown. There are now over 1,000different categories an understandable numberseeing how the industry has diversified and giventhe fact that there were over 3,600 differentnominees this year.

    And as confidence returns to the globaleconomy, the World Travel Awards will be thereto reward those travel and tourism players thatspearhead the recovery.

    worldtravelawards.comVisit us at WTM, South Gallery Level 2, Suite 33

    Oscars of the Travel IndustryWall Street Journal

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  • James Hogan, Chief Executive, Etihad Airways, Worlds Leading Airline, Worlds Leading Airline First Class

    Three years ago Etihad set itself oneclear and simple goal to be thebest airline in the world. I am proudof the way Etihad people all over theworld have embraced that vision,backing our investment in state ofthe art product with the highestlevels of service.

    We regard this award as a greathonour, and a testament to thecommitment of our staff.

    We are delighted, also, that ourcontinued attention to the needs ofour premium travellers has beenrewarded with the top award for firstclass for the second consecutive year.

    As we move into 2010, we have nointention of resting on our laurels.We will continue to reinventpremium air travel as we cement ourplace as the worlds best airline,opening up new routes, takingdelivery of new aircraft, investing innew products in the air and on theground, and rolling out an excitingrange of online initiatives.

    His Excellency Mubarak Al Muhairi,Director General, Abu Dhabi Tourism AuthorityWorlds Leading Tourist Board

    The World Travel Award is mostvalued by the authority as it comesfrom peers within the industry weserve, manage and promote. It is alsovery timely as this year marks the fifthanniversary of the Abu Dhabi TourismAuthority and the award, if you like,represents our coming of age.We plan to significantly build upon it

    and to live up to the confidence ourvalued trade partners have placed inus by voting for us.This year has been one of numerous

    milestones for the authority. We haveimplemented an accommodationclassification system which isacknowledged as world-class. We havealso rolled out our first generationstakeholder programme to form amore unified approach to destinationdevelopment and promotion.Abu Dhabi has pushed the boundaries

    with the opening of many significantresorts, the Qasr Al Sarab desert retreatand seven hotels on Yas Island. Thestaging of the 2009 Etihad AirwaysFormula 1 Abu Dhabi Grand Prix wasobviously a high point.In the coming year we will welcome

    additional attractions to Abu Dhabiincluding the planned Ferrari Worldindoor theme park on Yas Island. Weare also targeting 10% additional hotel guest arrivals during 2010.

    Jehan de Th, Global Marketing Director, EuropcarWorlds Leading Car Hire Company, Worlds Leading Leisure Car Rental Company

    I would like to thank those among the187,000 travel professionals whovoted for Europcar. It is an honour forus to win this prestigious award onceagain.At Europcar, our priority is to offer

    business and leisure customers aconsistently good experience and abroad range of services spanning fivecontinents.In keeping with that, we have

    progressed in three main areas: ourgeographic reach, innovations tobenefit customers, and partnershipswith other leading travel industryplayers.We are established in all European

    markets, but have also continued topursue our strategy of expandingaround the world, especially in NorthAmerica, Australia and New Zealand.We are deploying our click4Wheels

    B2B site. We have also recentlylaunched a new mobile phone servicefor consumers(http://mobile.europcar.com).We have renewed agreements with

    easyJet and TUI, launched a newservice in the context of ourrelationship with Accor, and haverenewed our partnership agreementwith Swiss.

    Meet the Worlds Best Travel BrandsThe Winners

    James Hogan

    His Excellency Mubarak Al Muhairi

    Jehan de Th

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  • Tareq Abdullatif Taha, Chief ExecutiveOfficer, Regency Travel and ToursWorlds Leading Travel Agency

    Winning a world travel award is a greatachievement and an appreciation forthe excellence of service provided. Andthat makes our responsibility bigger inmaintaining being the worlds leadingtravel agency.It is so important to be recognized as

    the leader because reaching the top ismuch easier than staying on the top.This year we have expanded our

    operation and our network to 30branches and implants in the State ofQatar. In our state-of the-art head office,

    we have innovated a unique concept housing airlines, hotel, car rental,banks, courier and cargo services, plusa host of other services all under oneroof.

    Pamela C. Conover, President & CEO, The Yachts of SeabournWorlds Leading Luxury Cruise Line

    Seabourn Odyssey is the first newvessel to enter the luxury segment inover six years, and she has brought anew excitement to the market. Alongwith Seabourn Sojourn next year anda third new sister in 2011, sherepresents Seabourn's commitment tothe small-ship, ultra luxury cruisingstyle for guests who prefer sailing withfewer than 500 others.These new Seabourn yachts provide

    us with the opportunity to introducemore and more people to theintimate, personalised style that hasearned Seabourn this award, and aloyal following among discerning travellers.

    Steve Ridgway, Chief Executive, Virgin AtlanticWorlds Leading Travel Commercial

    Pamela C. Conover

    Tareq Abdullatif Taha

    We are still redhot after 25years and we are all over themoon that wehave scoopedthis World TravelAward. Thankyou to everyonewhos backed ussince 1984.

    Steve Ridgway

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  • In June 2007 Apple Inc, headed by Steve Jobs,introduced the iPhone in the U.S. and coupledwith the RIM Blackberry consumers finallyunderstood that the device they take everywherewith them does more than make phone calls andsend text messages. With applications that can extend the mobileexperience from simple applications that allowyou to track how many miles you are running tofun applications which allow you to take a sampleof a song you hear at a club which then searchesthe database to retrieve the title and artist. With increased phone functionality and an eager

    and savvy consumer population, mobile has trulytaken off as a mass market device that goesbeyond calling and texting.Mobile market penetration is over 100 percent in

    some areas of the world which means that peoplecan own more than one phone at a time. In Africa,where access to the internet is scarce, mobile hasbecome the communication device of choice andthe world is bearing witness to an entiregeneration who are skipping the PC device andgoing straight to mobile, booming mobile sales inthat region.

    As a result this has opened up an entirely newmedium of communication for marketers toembrace which take into account changingbehaviour patterns on the most widely useddevice on the planet.

    The Mobile Web10 July 2008 was a major miles stone for themobile internet which had seen its fair share ofproblems from the days of WAP and high mobileweb access charges. This was the day that NielsenMobile declared that the mobile web reached acritical mass of users. Due to the introduction ofsmart phones in the mass markets, the primedriver of mobile internet growth, and the loweringof tariff rates for mobile internet connection aswell as the adoption of flat fee data plans, themobile web has taken off. By 2013, mobile web users are expected to top

    1.7 billion, according to Juniper Research. Howeverwith less than .02 percent of websites beingmobile friendly, having a mobile website offers animmense opportunity to set yourself apart fromthe crowd.Chris Whitfield, Marketing Executive at World

    Mobi, a world leader in mobile web development,said: With consumers interacting with mobilemore and more, expectations are increasing,however, most companies do not have mobilewebsites to offer the rewarding and engagingexperience that consumers expect.

    Mobile Applications Mobile applications have seen much publicityrecently and while most have a natural utility suchas Where Traveler, a mobile city guide for populartravel destinations, or local gas prices, which allowyou to find the cheapest gas prices in the area,

    some play more on the entertainment side such asthe Phonesaber which allows Star Wars fans tofight out a battle with their iPhone. The factremains that smart phones still only comprise of asmall percentage of the total mobile phonemarket, so don't venture into this field because ofhype. There must be clear goals for what needs tobe achieved and a clear marketing strategy. Justbecause you make an application doesn't meanpeople use it. After all, Apple recently had its 1billionth iPhone application downloaded sostanding out from the crowd is half the battle.

    Mobile SearchPerhaps one of the biggest benefits the mobileweb has had for consumers is the ability toconduct mobile search. Search engines likeGoogle, Yahoo, and Bing have seen anexponential increase in the number of searchqueries which has lead Googles CEO Eric Schmidtto say recently that mobile is at the very heart ofits growth plans adding that the fact of thematter is that mobile devices are going to be themajority of the way that people get information.

    Having a mobile website will be at the heart of acompanys mobile strategy in the coming yearsand in the future to ensure that companies can befindable in the mobile search engines as well asserve as a landing page for other mobilemarketing campaigns. Companies which embracethe mobile market will be positioned to moveforward in the years to come.

    The mobile device joins the TV and PC as the third screen.What does that mean for you?

    Mobile Travel Technology

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  • Meet the Worlds Best Travel BrandsThe WinnersCharlie Dang, Area ManagingDirector, Northern China, StarwoodHotels & Resorts and GM, WestinBeijing Financial StreetWorlds Leading Financial District Hotel

    It is indeed a great honour to receivean award that recognizes us not onlyin China but globally. The WorldTravel Award is one of the mostesteemed accolades one can receive inthe global travel and tourism industryand we thank it for its continuoussupport.What separates us from the

    competition is our unwaveringcommitment to excellence and thewillingness to always seek ways inwhich to improve ourselves. In 2010and beyond, we promise to continuethis commitment in providingoutstanding service and quality to all our guests.

    Hanlie Kotze, Acting ExecutiveManager, The Blue Train LoungeWorlds Leading Luxury Train

    Everyone would like to be associatedwith winning! Winning in whateverform, always brings with it a sense ofgratification. But when you getchosen as a winner by your peers inthis case over 180,000 learnedprofessionals, in the travel andtourism, now that is very special!Winning this accolade is the

    embodiment of all the hard work andinitiatives that have gone into makingour brand accessible and a brand ofchoice, especially in the past 18months.Oh, it will be displayed especially at

    our Pre-departure Lounges for all tosee! After all what good is adiamond that nobody can see?!

    Hanlie Kotze

    The Blue Train

    Charlie Dang

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    Paul Griffiths, CEO, Dubai International AirportWorlds Leading Airport

    This award recognizes DubaiInternationals consistent delivery ofquality customer service over theyears. Service excellence is the singlemost important priority for anyairport after safety and security andthis award acknowledges ourcustomer centric approach.The opening of Dubai Internationals

    Terminal 3 was acknowledged the worldover as the most successful launch ofa terminal its size and has definitelymade us stand out from competition.The expansion and refurbishment ofTerminal 2 has not only doubledoperational capacity but has helped inconsiderably enhancing the customerservice experience at the Airport.

    Randy Powell, President & CEO, Rocky MountaineerWorlds Leading Travel Experience by Train

    Our organization is delighted tobe the recipient of thisdistinguished award for thefourth time. For 20 years we havebeen providing the mostspectacular travel experiences inthe world and it is truly anhonour to be recognizedamongst so many internationallyrenowned and iconic trains.The Rocky Mountaineer

    Paul Griffiths

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  • World Mobi is a mobile web development company based in London, UK focusing on designing and optimizing websites tailored for use on mobile phones. Our bespoke solutions provide our world wide client list with the ideal platform to engage and grow their mobile audience.

    Mobile Web Users to top 1.7 Billion by 2013 - Juniper Research

    People are using mobile search engines to discover information and businesses. Without a website optimized for the mobile internet, graphics are too large to be useful and too slow to download on the smaller screen. As well, information is contextually irrelevant to the users needs resulting in a poor user experience overall.

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  • Contact World Mobi to discuss development of your mobile website.

    Tel: +44(0)20 7925 [email protected] | www.world.mobi

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  • worldtravelawards.com

    The mobile phone has become a technologyintertwined into our daily lives. It wakes us upin the morning, reminds us of meetings,enables us to keep in contact with family,friends and business associates, receives andsends email as well as providing access to theinternet all without restriction on time orlocation.The past decade has seen increasing use of

    the internet to research, plan, buy and shareand now with internet enabled mobilephones, access to relevant and accurateinformation is proving a must have forconsumers whilst on the move and away froma PC.

    Mobile WebsitesMobile websites are built to work on mobilephones. They were created so that mobileusers have sites specifically tailored andformatted for their phone with less scrollingthereby delivering the needed informationquicker.Mobile websites are specifically designed and

    tailored for the internet on mobile devices andformatted for the smaller screen size. They aretherefore quicker to download and allow usersto search for information with fewer clicks andscrolls. Mobile isnt that new a technology, but it is

    starting to make its presence felt in travel. According to Gerry Samuels at Mobile Travel

    Technologies one-in-ten mobile phone ownersare using their devices for travel-relatedservices. And with more mobiles coming intouse every day particularly in emergingmarkets this cannot but be a massive part oftravel moving forward.

    User ExperienceA mobile device requires an entirely differentuser experience. The device is smaller. Thescreen is minuscule compared to otherdesktop displays. Input methods are oftendifferent than that of a QWERTY keyboardand the user might access the mobile webusing one hand while the other hand holds acup of coffee or grips a train handle.Having a mobile website is one of the keys to

    success of any business now and in the future

    as mobile represents the next great frontierand will become the greatest shift of theinternet since the world wide web.The rapid explosion in the use of the mobile

    internet indicates great potential for brands toforge personal connections with users asmobile phones are intimate and personalizeddevices.World Mobi, a world leader in mobile web

    development, weighed in on the concept ofbeing able to connect with consumers 24/7 ina footloose manner suggesting that there areenhanced opportunities to deliver relevantcontent to anyone regardless of their location,in turn eradicating some of the limitationsthat fixed internet PC access is associatedwith.Rhiannon Downie, World Mobi Sales

    Manager, added: Having a mobile websiteadds value for consumers, while also being akey differentiator in todays crowdedmarketplace. This service will provide thecontinuous flow of information thatconsumers have become accustomed toreceiving.The modern traveller wants to have

    experiences built around their personal needs.The travel industry recognises that it must gofurther in its adoption of mobile and is addingincreased functionality.

    The Market ResponseMajor hotel brands have adopted the mobilewebsites including Radisson, Marriot, andHilton. Radisson.mobi provides thefunctionality of checking your own reservationby first name, last name, and reservationnumber, as well as the ability to find a hotel,look at images of that hotel, and click to callthe hotel. The mobile website focuses oninformation that is relevant to a traveller onthe move, distilling the information necessaryto the task at hand, such as confirming areservation or simply looking for the addressof a particular hotel. It is up to all suppliers inthe travel and tourism industry to embracethe mobile revolution from spas to restaurantsto travel agencies in keep up with the shiftingdemand for information.

    A Mobile Revolution

    The mobile device will be the worlds primaryconnection tool to the internet in 2020.

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    Meet the Worlds Best Travel BrandsThe WinnersBrian Richardson, Vice President,Brand Marketing & Communications, Fairmont Hotels & ResortsWorlds Leading Hotel Brand Website

    Receiving awards and accolades isalways a great honour, but to haveour brand and so many of our hotelsrecognised by respected industryprofessionals is truly an outstandingachievement.The World Travel Awards is an

    excellent mark of distinction and serveas another independent testament toFairmonts unyielding commitment toquality and service.

    Michael Blunt, Vice-PresidentCorporate Communications, OneWorldWorlds Leading Airline Alliance

    The year ahead promises to be veryexciting for oneworld and its member airlines. Mexicana, voted Mexico and Central

    Americas Leading Airline at theWorld Travel Awards, joins us on 10November, adding another qualitycarrier to our line-up and extendingour leadership in Latin America. Next year, we bring on board

    Russias leading domestic airline, S7,expanding our network considerablythroughout the CIS. We will continue to focus on

    delivering quality service to ourcustomers with the aim of ensuringthat the title of World Travel AwardsLeading Airline Alliance stays in thehands of oneworld a title it has heldever since the award was firstpresented seven years ago.

    Brian Richardson

    Michael Blunt

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    Etihad Airways

    Etihad Airways has scooped the Worlds LeadingAirline Award for a number of reasons. The airlinehas continued to expand, invest and innovatedespite the global recession.At the start of this year chief executive James

    Hogan pledged to have a fleet of 50 aircraft byyear end Etihad will have 52 aircraft byDecember.The airline also continues to add routes, setting atarget of 55 by the end of 2009, which it hasalready surpassed. This year alone, it launchedChicago, Melbourne, Cape Town and Hyderabad.The airline also invested heavily in a new

    premium lounge at its home airport in Abu Dhabi,and continues to open dedicated premiumlounges including one at Heathrows Terminal 4. Etihad also won the Worlds Leading First Class

    for its new Diamond Class cabin, which it startedrolling out across the fleet in August. The cabin is in a 1-2-1 configuration, with each

    seat transforming into a 6ft flat bed, completewith adjustable headrest, footrest, lumbar support,inbuilt massage and 23-inch TV with a choice ofmore than 600 movies. The seat also turns into aprivate cabin, with a sliding screen door.Diamond Class includes a dedicated limousine

    service, a premium lounge and on-board Food &Beverage Manager.

    Tui Travel

    Tui Travel secured two awards this year, theWorlds Leading Tour Operator and theReponsible Tourism Award.The group is a consistently high performer in an

    extremely challenging environment and appearedto shrug off the economic downturn by posting anastonishing 57% increase in profits to 102m inthe six months to June this year. Europes largest travel group cited receding fears

    of swine flu, including a flurry of last-minutebookings to Mexico, contributing to figures thatremain on target for the financial year ending 30September.The group has also been instrumental in the

    Tourism 2023 Campaign which pledges the travelindustry to a sustainable future, and this yearreaffirmed its pledge to create 500 newapprenticeship places for young people in 2010.Tui has an established Apprenticeship

    programme, and has trained more than 3,500apprentices in the last five years.

    London

    London has secured the Worlds LeadingDestination in this years awards. Visit London hasbeen instrumental in ensuring that despite thetough economic conditions, the capital continuedto attract visitors. The tourist board has beenrunning a campaign across the key markets of theUK, Europe and North America, to highlight all theunique places, attractions and experiences that youcan only find in London. Its aim has been to keepLondon front of mind and a must-visit destinationfor both domestic and international visitors.

    Royal Caribbean Cruise Line

    Royal Caribbean Cruise Line has been awardedthe Worlds Leading Cruise Brand. The line hascontinued to invest through a tough year and willbe launching the worlds biggest cruise ship, the5,400-passenger Oasis of the Seas this month.The worlds second largest cruise line also won forinnovation, in particular the success of Azamara,the informal luxury line which goes to off thebeaten track destinations. RCCL also launched afamily-friendly programme which allows kids tocomplete meals in the main dining room in 45minutes and then be escorted back to theAdventure Ocean activity facilities whilst parentsfinish dinner.

    InterContinental Hotel Group

    InterContinental Hotel Group secured the WorldsLeading Hotel Brand. The worlds biggest hotelgroup counts seven brands Holiday Inn, HolidayInn Express, InterContinental, Crowne Plaza, HotelIndigo, Staybridge Suites, Candlewood Suites more than 180m stays per year, 630,000 roomsand more than 4,300 hotels in nearly 100 countries.The group was praised particularly for its generousloyalty scheme, Priority Club Rewards, which has42m members and is now the worlds largest.

    Jumeirah Group

    Jumeirah Groups iconic landmark hotel, Burj alArab has secured the Worlds Leading Hotel forconsistently pushing the luxury bar higher andhigher. In 2009, the hotel took delivery of fourbespoke Rolls Royce Phantoms, with hotel logoembroidered into the upholstered leather seats.The Rolls-Royce chauffeur service is just one ofmany luxury services, which include in-suite checkin, a private reception desk on every floor andhighly trained butlers.

    World Winners 2009

    RCCLs new Oasis of the Sea

    What does it take to be a world class brand?

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  • worldtravelawards.comVisit us at WTM, South Gallery Level 2, Suite 33

    Abu Dhabi Tourism Authority

    Abu Dhabi Tourism Authority secured the WorldsLeading Tourist Board trophy for its key role insecuring the Formula 1 Grand Prix, as well as anumber of other high-profile achievements. Thisincludes the introduction of a hotel and hotelapartments classification system which has led toa number of accommodation upgrades. Theauthority has also stepped up its training oftourist guides, introduced a number of newevents, such as the Gourmet Abu Dhabi festivaland expanded its marketing outreach with theopening of overseas offices in Italy and theopening of new visitor centres with additionalfacilities now being planned for Al Jahili Fort in AlAin and Abu Dhabi International Airport

    Royal Jet Group

    Royal Jet Group won Worlds Leading Private JetCharter. The company bucked worldwide trendsand reported a 15% increase in VIP charterbusiness during the summer period. It alsorevamped its VIP Terminal facilities ahead of theAbu Dhabi F1 Grand Prix and becoming the onlyprivate jet charter which has personal chefs onboard.

    Virgin Atlantic

    Virgin Atlantic was the clear winner of the WorldsLeading Travel Commercial for its Virgin 25Years Still Red Hot advertisement. The 6mcampaign, which launched in January, uses amixture of 80s nostalgia and iconic images ofhuge mobile phones and Rubiks Cubes, a classicsong (Relax by Frankie Goes to Hollywood) andsome extremely glamorous cabin crew to markthe airlines 25th anniversary of its first flight toNewark on June 22, 1984.

    Other winners...

    The other winners are Sandals ResortInternational for the Worlds Leading All-Inclusive Company; American Express for theWorlds Leading Business Travel Agency; Adam& Eve for the Worlds Leading Design Hotel;India for its Incredible India campaign, whichsecured the Worlds Leading DestinationMarketing Campaign; Holland America for theWorlds Leading Green Cruise Line; Tobago MainRidge Rain Forest for Worlds Leading GreenDestination; and Adventures by Disney forWorlds Leading Luxury Travel Operator.

    Etihad Airways

    Virgin Atlantic Airways, 25 Years Still Red Hot campaign

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  • www.rcvb.com.br

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    With routes from Newcastle to Amsterdam inHolland and Harwich to Esbjerg in Denmark,award-winning cruise ferry operator DFDSSeaways offers a range of short breaks andpackage holidays to wonderful destinations acrossEurope and Scandinavia. Alternatively you cantake your own car, arrive into Holland or Denmarkand see where the road takes you.

    Mini Cruises & Hotel BreaksIn todays busy world, one holiday is neverenough. Its no surprise that short breaks are sopopular; whats more a DFDS Seaways short breakoffers superb value for money. With a huge rangeof destinations and special trips to choose from,theres something to suit everyone. Whats morea DFDS Seaways short break also includes a greatcruise experience with excellent entertainment,first-rate cuisine and fun for everyone as they sail.Departing from Newcastle, customers who live in

    the north of England or Scotland can choose froma variety of breaks including the ever popularAmsterdam mini cruise which includes 2 nights onboard ship and the best part of the day to explorethis fascinating and cultural capital city.Customers can also extend their break with agreat value hotel stay. We also offer themed minicruises to Amsterdam and these include specialonboard entertainment and activities. From 70sdisco to Halloween, Valentines to Comedy theresfun onboard for all. Alternatively choose from destinations including

    pretty Dutch city Haarlem, Keukenhof Gardens,the traditional towns of Volendam and Edam andcheese town Alkmaar. Or further afield visitHamelin in Germany home of the Pied Piper orbeautiful Bruges in Belgium amongst manyothers. All trips include coach transfers. For customers in the south, departures from

    Harwich provide access to Scandinavia. Danishmaritime city Esbjerg and wonderful Copenhagen

    are popular destinations, as is the pretty historicViking town Ribe. While children will adore a stayat the world-famous Legoland theme park and funactivity centre Middlefart. www.dfds.co.uk/shortcruises

    Ferry CrossingsDFDS Seaways offers a convenient and costeffective way to take your vehicle to Europe andScandinavia. You can pack up your vehicle witheverything you need, drive on board and relax. Youcan even take your pet for a small additional cost!Whatever your mode of transport car, caravan,campervan, motorbike, bicycle, or even if youreon foot DFDS Seaways will give you the dreamstart to your holiday. For those in the north of England and Scotland,

    there really is no need to travel all the way southto Dover. Save miles and money too by sailingfrom Newcastle to Amsterdam. From thereGermany is just 88 miles, Belgium 85 miles andFrance 175. And for those in the south, our route from

    Harwich to Esbjerg provides the only ferry routefrom the UK to Scandinavia and its an easy andscenic drive through Denmark and onto Swedenand northern Germany. You can also travel on toCopenhagen and take our ferry to Oslo for accessinto Norway, central Sweden and beyond.www.dfds.co.uk/crossings

    HolidaysWorking with a range of accommodationproviders, DFDS Seaways offers longer holidays tostunning destinations across Holland, Germany,Belgium, France and Denmark. Providers includeCenter Parcs Europe, Sunparks holiday villages,Novasol holiday homes, Octopus Travel andDanske Kroer & Hoteller (Danish Inns). DFDSSeaways customers will get a great discountwhen booking with these providers. Whats more

    you have the added convenience of being able totake your car.Center Parcs Europe offers a perfect family

    holiday and you can choose from a number oflovely villages across Europe. Sunparks are verysimilar, offering high quality accommodation andplenty of fun activities. DFDS Seaways customerswill receive an exclusive 50 discount on bookingsbefore 31 December 2009. Through our holiday home provider Novasol, you

    can choose from many thousands of cottages andapartments across Europe. Great for couples,families and groups looking for home comforts instunning locations. Or for those who like plenty to see and do try a

    touring holiday with Octopus Travel. Select hotelsin various European cities and spend a few days ineach. DFDS Seaways customers can save up to33% on stays of 3 nights or more. Danske Kroer and Hoteller make a driving holiday

    around Denmark easy. In these inns customerswill find rich Danish traditions and cosyatmosphere. DFDS Seaways customers can saveup to 10% on standard prices. www.dfds.co.uk/holidays

    Onboard FunOn a DFDS Seaways cruise ferry your break orholiday starts the moment you step on board.Enjoy the numerous restaurants serving deliciouscuisine, the range of bars, the shops, cinema andlive entertainment. And of course theres nothinglike the fresh sea air out on deck. Theres plenty tooccupy the children too as theres an onboardKids Club with extra activities in the schoolholidays. Then after a fun evening on board, youcan retire to your cabin for a good nights sleep,waking next morning for your Europeanadventure.

    For more details visit www.dfds.co.uk

    DFDS SeawaysEuropes Leading Long Sea Ferry Operator

    Winners Showcase

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  • Discovering Lisbon: A city, a region

    A scenario combining the grandiosity of its historyand a vanguard path toward its future, Lisbon isendowed with unique natural beauty andfascinating tourist attractions, which areintensified by the city and surrounding regionsdiversity and quality.Let us begin by talking about the city and the

    majestic Tagus River, its faithful partner which,together, have witnessed and been shaped bymany centuries of colourful events. Portuguesediscoverers departed on their caravels from Belm,sailed down this rivers calm waters and thenplunged into an infinite ocean on a quest todiscover the New World. Ignoring the warnings ofRestelo Pessimists, these courageous menreached other lands, encountered othercivilisations and introduced Portugal to the world.They shared the language, many other aspects ofour culture and even life. As fittingly phrased bythe poet ...with wit and skill.The magnitude of their achievements over

    uncharted oceans and of Portugals power in the16th century is reflected by the Monument to theDiscoveries, the Belm Tower and the magnificentJernimos Monastery on the Tagus River banks.These wonders attract thousands of touristsyearly, both Portuguese and foreign, whose awefor the Belm of Discoveries embarks theirimagination on a trip through history. Its a short hop from here to the historic centre.

    Downtown Lisbon has much to see, either by foot,on the famous 28 streetcar or, for example, on arented environmentally friendly vehicle, some ofwhich were especially designed for touring thehistoric quarters fascinating labyrinths. Dominated by the So Jorge Castle, Lisbon is

    known for its seven hills teeming with buildings ofsimple but extraordinarily beautiful architecture,many of which have been tastefully restored.

    These quarters have attracted a new set ofdwellers, particularly a younger generation andmany artists for whom Lisbon is their muse.The historic quarters are, in fact, a must see for

    many good reasons. Narrow streets whoseopposing roofs nearly touch one another, squarescrowded with revellers during the popular saintsfestivals, colourful stalls of street hawkers who yellout lively and witty sales pitches boasting thequality and freshness of their products make thesequarters irresistibly charming. These quarters are the setting for Lisbons

    emblematic music: Fado, particularly amateurFado that is on the loose, vagrant and sung nearlyuntil dawn. Its a moment for sharing emotionsbetween a singer and his/her audience, whichlistens in silent respect, at times with closed eyes

    to feel it more intensely down deep in their soul.Renowned singers and youths breathe and liveFado, because Fado has always been in their soulor, rather, from the time they were born.Alfama, Mouraria, Madragoa, Bairro Alto, so

    many and so few quarters to visit make it hard fortourists to plan an itinerary, and thus the bestchoice is not to miss any of them.During your walk, suddenly, on turning a corner,

    on discovering a quaint resting place, you comeacross one of the many scenic viewpoints to befound throughout Lisbon, a sort of windowrevealing a surprising and magnificent cityscenario. You then understand that, no matterhow often you return to one of these viewpoints,youll always discover something new, a detailwhich you had not yet perceived. Lisbons light,

    Lisbon Europes Leading City Break DestinationEuropes Leading Cruise DestinationEuropes Leading Destination

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    Downtown at night

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    along with its unique heritage, is one of the mainreasons youll always be discerning somethingnew. This is the City of White Light, aninspiration for artists and poets who haveimmortalised it in their paintings and writings. But Lisbon is also a city of contrasts, a city that

    has preserved its history with the same diligenceand care it gives to its modern and daring projects,both worlds standing side by side in surprisingharmony. Created by renowned architects andartists, these works enrich the city and heighten its appeal. In fact, the city is prodigious in the number and

    variety of attractions, particularly cultural venues.For example, within a very short period, it hasinaugurated the Berardo Collection Museum inBelm, a leading international museum of modernand contemporary art, the Oriente Museum inAlcntra, which reveals the greatness andexquisiteness of Asian art, and the recently-bornMuseum of Design and Fashion MUDE, nowhoused in a banks former head office located in

    the historic centre known as Baixa Pombalina.And speaking of modern Lisbon, we come to

    Parque das Naes. A vanguard vein dominatesthis area located on the citys eastern edge alongthe Tagus River margin. Rescued from a semi-dilapidated condition and transformed into theExpo '98 grounds, it became home to theOceanarium, one of Europes largest oceanariumsand Lisbons most visited facility, as well as themulti-purpose Atlantic Pavilion which has stagedsome of today's most popular performers. Beyond the capital, there also lies a region worth

    discovering. Lisbon lives up to its classification ofcity and resort recommended by the leadingmedia channels worldwide which exposesvisitors to a very personal experience bycombining this capital citys wonders with a vastrange of excellent regional tourist attractions. Allof which are only a short distance away and easilyreached through an excellent transport network.Lisbon is more than an amalgamation of

    cosmopolitanism wonders overlooking the Tagus

    River. Its also a stepping stone for visiting theromantic town of Sintra, which has long inspiredpoets and many authors, or for visiting the EstorilCoast and basking in its glamorous atmosphere. Ftima, one of the world's main Marian

    sanctuaries, is ideal for meditation, whilst Tomarbears witness to the Knights Templar who oncesettled here. The Oeste region fertile andmulticoloured features bidos, a culturally richMuseum Town, the low-lying plains of Ribatejowhere horses and bulls dot the landscape, and thenature and diversity of Setbal and Triasinspirational and charming coastline. Modernity, authenticity and unmatched personal

    experiences make Lisbon an irresistible challengefor tourists and a destination regularly featured inthe guides of leading international mediachannels. Having confirmed their excellent choicefrom experience, visitors leave with a firm desire toreturn feeling what Portuguese call saudade,which is to say longing and nostalgia.

    Typical street lampJernimos Monastery

    Cruise ship on the River Tagus

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  • The Lopesan Villa del Conde Resort & CoralliumThalasso is excellently situated on the sea front onthe south part of Gran Canaria, very close toMeloneras beach (300m) and just a few minuteson foot to the lighthouse and the dunes ofMaspalomas Nature Preserve (800m). The56,340m2, 5 star hotels construction reflectssome of the most common characteristics fromthe canary Island traditional architecture andpresents a similar structure to that of a welcomingtown on the island, with a central square, gardensand charming stately homes with hangingwooden balconies. The spectacular reception is anauthentic adaptation of one of the oldestchurches on Gran Canaria, with two main towers,a bell tower and central dome.The hotel goes from two floors up to a maximum

    of six. Is perfectly communicated by 10 lifts andhas 561 bedrooms, of which 521 are doublerooms and 40 are suites. Very spacious andrecently furnished, they have bathroom withbathtub, an independent shower, lounge, aseparate dressing room, a sofa bed, a hairdryer, air conditioning, desk, satellite television withnational and international channels, Wi-FiInternet access (at an extra charge), direct linetelephone, mini bar (with charge), safe to rent,furnished balcony and garden or sea views

    (according to category). The suites also have aseparate bedroom and lounge, a hydrotherapyshower, two plasma television sets and DVD playerand free WIFI Internet access. The senior suites,are bigger, they have hammocks in the balconyand sea views. There are 5 Standard double roomsadapted for people with disabilities.The hotels large gardens have a huge variety of

    sub tropical and native plants and surround themagnificent pool area. There are 5 swimmingpools (one of which is saltwater and 3 are heatedin the winter), 3 Jacuzzis, a childrens swimmingpool (heated), an artificial beach and variousterraces with hammocks and parasols.The Lopesan Villa del Conde Resort has 5

    stupendous restaurants which offer an excellentand select gastronomy. The half boardaccommodation, which includes breakfast anddinner, is served in La Plaza Restaurants hot andcold buffet. The buffet includes tasty dishescharacteristic from regional, national andinternational cuisine, as well as different types ofproducts for those on diets. If you wish to havedinner, the hotel offers at your service twoalternatives: the Ovo Club Restaurant specializedin Mediterranean creative dishes, and the ItalianRestaurant The Patio, specialized in fresh pasta.The use of long trousers for men is obligatory

    during dinner. You can have lunch in the AlpendreSalt Grill Restaurant, which complements itsextensive menu with a splendid salad buffet, or inThe Patio Snack Caf which includes a deliciousassortment of ice creams, cakes and crpes, if youwant something lighter to eat.To help with your daytime and nighttime needs,

    the hotel has 6 lively bars, each with very differentenvironments. The Akoran Lobby bar, located inthe hall, is a perfect meeting point. In the centralsquare of the complex you can find the Zythumbrewery and the Patio snack bar, with coffee andtea being its specialty, and an Internet Caf (atextra charge). Next to the swimming pools, in thesolarium area, the Alpendre pool bar and theAzotea Bar are located; they provide take awaysnacks and drinks. In the main building, the Tizzirilounge (open at night) has a dance floor and apleasant and spacioussummer terrace.Without a doubt one of the best attractions of

    The Lopesan Villa del Conde Resort & CoralliumThalasso is its extraordinary Thalasso therapyCentre, Corallium Villa del Conde (at an extracharge). Well situated on the edge of the sea, justunder the promenade, it enjoys some sensationalviews to the ocean. Equipped with 1.200m ofmodern and well lit facilities, the Corallium

    Lopesan Villa del Conde Resort & Corallium ThalassoSpains Leading Golf Resort

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  • Thalasso offers, besides the traditional seawatertreatment, an innovative offering of specialtreatments for groups or for couples called "OceanView Suites". These suites, surrounded by water,have their own underwater massages pools and arelaxation terrace.Sport lovers can use the hotels gymnasium,

    artificial and quartz sand tennis courts (at anextra charge), tennis classes (at an extra charge),volleyball, ping-pong, a putting green, bowls, darts,billiard tables (at an extra charge). Close to thehotel you can also do activities such as horseriding, sailing, windsurf, water skiing, diving, Padel

    and squash. Golf lover can also benefit frominteresting discounts on green fees at theMeloneras golf course (1km) and Maspalomasgolf course (less than 3km). A free shuttle bus isprovided to travel to these golf courses.To complete this sports offering, the hotels

    entertainment team organizes different activitiesgiven in various languages, and for 6 days a week.Children from 4 to 12 years have their own mini-club, with shows especially created for them. Forfamilies with small children an optionalbabysitting service also exists (at an extra chargeand subject to petition). At night, in the hotels

    central square, nighttime entertainment iscelebrated, with an orchestra and professionalshows.Very close to the hotel (500m), The Lopesan

    Costa Meloneras Resort casino can be found, it isopen all year round. The casino includes fruitmachines, a poker games room, blackjack andAmerican Roulette, a restaurant and anauditorium.

    Mar Mediterrneo, 7. 35100 Meloneras, Gran Canaria, Spain.

    Tel: +34-928-563-200 Fax: +34-928-563-222E-mail: [email protected] www.lopesanhotels.com

    For more Information and Bookings:www.lopesanhotels.com E-mail: [email protected]: 902 450 010 +34 928 12 81 58 / 928 12 81 48Fax: +34 928 12 81 47

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  • AFESTIVALS

    R...

    A brief history of travel information...

    FESTIVALS

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    Rio.mobi...your mobile directory to Rio

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    Visit rio.mobi on your mobile for information on Rio - read news, find hotels and restaurants, check the weather forecast and more.

    Rio in the palm of your hand

    Visit http://city.mobi on your mobile World Mobi Limited

    [email protected]+44 (0) 44 7925 0000

    These sites are free for you to access, but your network operator will charge you for the amount of data you use. Check with your operator for more information on costs.

    http://city.mobi

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  • golfoesteP O R T U G A L

    GOLFOESTERua Direita, n. 87 Apartado 42 2510-914 bidos PortugalTel. +351 262 955 060 Fax +351 262 955 [email protected] | www.turismodooeste.pt

    A fantastic silve

    r coast

    waiting for y

    ou

    Praia dEl Rey Golf & Beach Resort (Marriott Hotel) | bidoswww.praia-del-rey.comTel. +351 262 905 005

    The Westin CampoReal Golf Resort & Spa(Westin Hotel) | Torres Vedraswww.westin.com/camporealTel. +351 261 960 900

    Golden Eagle, Residence & Golf Resort Rio Maiorwww.goldeneagle-golfresort.comTel. +351 243 940 040

    Bom Sucesso Design, Leisure & Golf Resortbidoswww.bomsucesso.netTel. +351 262 965 310

    Vimeiro Golf Resort (Golf Mar Hotel) | Torres Vedraswww.hotelgolfmar.comTel. +351 261 980 800

    Botado Golf Club(Atlntico Golfe Hotel) | Penichewww.atlanticogolfehotel.comTel. +351 262 757 700

    Royal bidos Spa & Golf Resort(open 2011) | bidoswww.royalobidos.comTel. +351 262 960 241

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  • Welcome to the St Raphael Resort the one &only 5* hotel in Cyprus that is able to offer UltraAll Inclusive packages, as well as other terms ofstay, made to suit each individual requirementwhether for a holiday, wedding, business trip orgroup event.

    LocationLocated on the outskirts of Limassol, the StRaphael combines all the advantages of acarefully chosen, tranquil location: the calm seaat our doorstep and the colourful liveliness ofLimassol just a few miles away. With convenientaccess to the islands modern road network, thehotel is hardly more than an hours drive fromany other coastal town, mountain village ortourist attraction.

    AccommodationOf the 272 tasteful bedrooms, 216 are recentlyrenovated and 56 are new executive rooms.90% of the rooms have magnificent view overthe Mediterranean Sea with a balcony. Everyroom is equipped with air-conditioning, safetydeposit boxes, colour plasma 26 inch tv, radio,direct dial telephone, internet access, mini-bar,coffee and tea making facilities and hairdryer. Toadd to the luxurious tone 6 Admiral Suites withprivate Jacuzzi.

    RestaurantsThere are six excellent choices of restaurants tosuit all moods and occasions: The Octagon servesInternational Cuisine, The Palladium servestheme night buffet dinners, The SplashRestaurant specializes in grills and fast food, ThePhoenician Restaurant is our highly sophisticatedrestaurant with a fusion of Arabic andMediterranean cuisine served in a traditionalmeze , The Beach Bar serves snacks andappetising treats during the summer months,while our award winning Sailors Rest Lounge BarRestaurant is situated in the heart of the St.Raphaels Marina, serving gourmet cuisine andsnacks throughout the day.

    BarsThree magnificent bars are available in theresort. These include the Captains Bar andTerrace with breathtaking views over theMediterranean Sea and Marina, The AmphibionWet and Dry Pool Bar which is a one of a kinddaytime bar serving drinks and refreshmentseither in the cool water or under the shade fromthe pergola and The Beach Bar which caters forthose who like to be closer to the sea.

    LeisureWith 43,000 square meters of landscapedgardens and large sandy beach, the resort is anoasis of pleasure for those who wish to relax orfor those who are sports enthusiasts. The resortfeatures two floodlit tennis courts, a health cluband spa with a new fully equipped gymnasium,sauna, steam bath, Jacuzzi, solarium and ThalgoSpa Treatments. Swimmers can choose betweenthe two outdoor swimming, one indoorswimming pool or the sea. There is also an array of activities such as beach

    volley, water sports, badminton, archery plusmany more.

    Conference FacilitiesA variety of banqueting and conference roomsoffers facilities and space to cater for any type ofevent. Several conference rooms and halls aresupported by audio-visual systems, secretarialassistance, and modern telecommunicationsfacilities. The combination of space, service andfacilities provided ensure St. Raphael Resortsplace as one of the leading conference hotels inCyprus.

    90% based on Sea View Rooms Welcome drink upon arrival at hotel Private group check-in Upgrade to a Superior room for the Group

    Leader upon availability Free use of gym facilities, tennis court,

    swimming pools Conference room hire with a selection of

    equipment

    WeddingsThe romantic setting of St. Raphael Resortprovides the idyllic choice for a wedding holiday.Located on a large sandy beach, with its veryown private marina and 43,000m2 of

    landscaped gardens, the luxurious hotel cancater for any size or style of wedding withchoices of locations either inside or outside. Therenovated hotel provides excellentaccommodation with 90% of the rooms havinga magnificent view over the Mediterranean Seawith private balconiesReligious and Civil Ceremonies are available at

    fee. The St. Raphael Chapel was built in 2006and is a unique and atmospheric chapel foranyones special day. The chapel is situatedclose to the beautiful pleasure pool of theexecutive wing with a magnificent view of thesea and marina. The marble and glass mosaicfloor was completed by hand by local artists,while the local tradition of icons has beencombined with beautiful stained glass windowsand wood surroundings to give the chapel theultimate Island ambience second to none,whatever your domination is. There is an idyllicstone amphitheatre around the chapel creatingthe ultimate Mediterranean feeling. A huge variety of choice is available for those

    who wish to have civil services of either weddingsor renewal of vows. From the large sandy beach,to the exotic gardens, next to the 1000 year oldolive tree, or in the centre of our Ancient-Style 5tier amphitheatre, the choice of venues is uniqueand each couple can ensure that they will beable to find exactly what they had alwaysdreamed of.

    Amathus Avenue, P.O. Box 51064, 3594 Limassol, CyprusTel: (++357) 25634100, Fax: (++357) 25636394E-mail:[email protected],http://www.raphael.com.cy

    St Raphael ResortCyprus Leading All-inclusive ResortMediterraneans Leading Resort

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  • Jamaica tourismblossomsthrough sportingbrilliance

    Standing trackside for the victory, the islandstourism officials were overwhelmingly jubilant, asnowhere better understands the link betweensport and tourism.Jamaican Minister for Tourism, Hon EdmundBartlett said: The impact of Usain Bolt breakingthe world records is inestimable. Boltsmomentous achievements, along with those of hisfellow compatriots during the IAAFChampionships in Berlin, has given sports tourismin Jamaica a shot in the arm. The Jamaica TouristBoard and the Ministry of Tourism are nowactively pursuing plans for strengthening the linksbetween sports and tourism.The JTB got firmly behind its stable of athletes at

    the World Athletics Championships with itsJamaica & Tui VIP Lounge, repeating the successof its VIP Sports Lounge at the Westin Beijingduring the 2008 Olympics.The brainchild of Edmund Bartlett, the Club

    Jamaica VIP Lounge played host to dignitaries,VIPs and leaders from the worlds of sport andtravel, and capitalised on the amazing buzz thatsurrounds the Jamaican team.Mr Bartlett said: The last nine days has proven

    beyond doubt that the power of sport canredefine a nations world-wide perception and the

    natural synergies can revolutionise a destinationstravel and tourism industry.Bolt rounded off a brilliant World Athletics

    Championshsips by being guest of honour at anexclusive reception at the VIP Lounge, where hepicked the coveted World Sports Awards MensAthlete of the Year.Recently awarded Jamaicas fourth highest

    honour, the Order of Jamaica, Bolt is also set tobecome an appointed ambassador-at-large andto be accorded full diplomatic status. In addition,the Jamaican government will rename Highway2000, Jamaicas high speed expressway, theUsain Bolt Highway in honour of the tracksuperstar. In addition to promoting the excellence of its

    athletics stars, the Jamaica Tourist Board is alsoengaged in a number of other marketinginitiatives to promote sports tourism.For the second year running the JTB is sponsoring

    a yacht in the prestigious Clipper Round TheWorld Yacht Race. The Jamaica yacht has beenofficially endorsed by Usain Bolt and was namedat the start of the race, Jamaica Lightning Bolt.

    FamiliesThis year the JTB stand at WTM is carrying astrong family theme. With an agreeable exchangerate, year round sunshine and so much for youngkids as well as teenagers, Jamaica is the perfectfamily destination, and has recently been rankedas one of the cheapest long-haul destinationsaccording to the Costs Barometer in the PostOffice Travel Services latest survey.Jamaica has also recently been voted the third

    happiest country in the world according to aHappy Planet Index taken by the UKs NewEconomics Foundation (www.neweconomics.org).Elizabeth Fox, Director Jamaica Tourist Board, UK

    & N Europe commented: Any visitor to Jamaicawill agree it is a happy place to be and has all thefactors to make people smile; from the laid backvibe to the lively music festivals, great beaches,water sports and activities, tasty local cuisine andabove all the friendly people.She added: Jamaicas happy factor also applies

    to the great value it offers British visitors at themoment with a very favourable exchange rate ofJ$140 to 1. This is a real attraction for Britonsavoiding Euro-zone countries and following theincreasing trend of booking long-haul destinationssuch as Jamaica.

    Jamaicas sporting excellence took tothe world stage in August this year whenUsain Bolt smashed two world recordsfor the 100m and 200m sprints, andcaptured the hearts and imaginations of fans across the globe.

    Usain Bolt collects the coveted

    World Sports Awards Mens

    Athlete of the Year from

    Graham Cooke, President,

    World Sports Awards

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  • New airlift to Montego BayBritish Airways has just started twice weekly flightsfrom Gatwick to Montego Bay, Jamaica withdepartures leaving every Thursday and Saturday.Return fares to Montego Bay start from 634 andinclude taxes, fees and charges. This new routeunderlines the airlines commitment to theCaribbean and reflects an increase in demand forflights to the destination. www.britishairways.com

    New attractionsOpening later in 2009, Bird of Paradise Canopy TourWhite River Valley, located just outside Ocho Rios,will provide guests with a birds-eye view of the area.The three-traverse ride, offers breathtaking views ofthe White River Valley and the 500 ft. traverse takesguests over the Valley to a platform in a Guangutree concealed by tropical flora.www.chukkacaribbean.com

    The Rastafari Indigenous Village (MBJ) is a culturaltheme-park that will showcase the life of the

    Rastafari of Jamaica. It is located in the MontegoRiver Valley in the Parish of St. James. Visitors will beguided through the growth and the journeys of theRastafari and their messages to the world - frominception to present time, outlining their history andculture.www.rastavillage.com

    Hotel updatesSecrets Resorts & Spas Secrets will be opening twonew properties in Jamaica in March 2010, Secrets StJames and Secrets Wild Orchid both in MontegoBay. The luxury resort chain will be offeringUnlimited luxury for the adults only holidaymaker.www.secretsresorts.com

    Spanish Court Hotel the newly opened SpanishCourt Hotel is the first major new hotel in Kingstonin nearly 40 years bringing with it fine dining, urbanstyle and contemporary amenities to Jamaica'scapital. www.spanishcourthotel.com

    Solis The Palmyra Resort & Spa in Montego Bayopened last month offering 299 residences. Locatedwithin the enclave of Rose Hall, Solis The Palmyrastretches along one-half mile of pristine Caribbeanocean. The property is the first luxury beachfrontcondo hotel in Jamaica and golfers can choose fromthree nearby championship golf courses.

    MICEMontego Bay Convention Centre Ground was brokenin February in Rose Hall to begin construction of theMontego Bay Convention Centre. The facility will bebuilt on 35 acres of land opposite the Shops at RoseHall. Construction is expected to be completedtowards the end of 2010. The Centre is beingdesigned as a modern state of the art facility,capable of hosting large and small meetings,conferences, exhibitions, banquets, weddings andother events. The Centre will provide over 50,000 sq.ft. of exhibition space, over 20,000 sq.ft. of banquetfacility and over 11,000 sq.ft. of meeting space.

    Product updatesJamaica home of world-class beaches

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  • A brief history of travel information...

    BEA

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    Jamaica.city.mobi...your mobile directory to Jamaica

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    Visit jamaica.city.mobi on your mobile for information on Jamaica - read news, find hotels and restaurants, check the weather forecast and more.

    Jamaica in the palm of your hand

    Visit http://city.mobi on your mobile World Mobi Limited

    [email protected]+44 (0) 44 7925 0000

    These sites are free for you to access, but your network operator will charge you for the amount of data you use. Check with your operator for more information on costs.

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  • World Sport Destination Expo is the worlds firstexhibition and conference dedicated to showcasing the$600 billion a year sport tourism industry.

    To exhibit go to www.worldsportdestinationexpo.com/exhibitingTo visit go to www.worldsportdestinationexpo.com/visitingFor more information contact [email protected]

    The worlds leading sporting destinations, bidding nations and cities, resorts andhotels, sporting bid committees, tour and event organisers, international mediaand elite buyers will for the very first time convene to conduct future business,source new contacts and markets and gain invaluable insights from the advancedknowledge of industry leaders and figure-heads.

    Fully endorsed by the leading authorities in sport and travel and tourism anduniquely co-located alongside the final week of the 2010 FIFA World Cup inSouth Africa, the landmark 5 day exhibition and conference programme willshowcase the most rapidly growing sector in the global travel and tourismindustry. At a time when some traditional tourism trends are in decline, sporttourism continues to flourish and is set to grow exponentially in the next decade.

    50,000 visitors are expected to attend this ground-breaking event on the 5-9July 2010 as the sport tourism industry congregates in Johannesburg ahead ofthe final match of the 2010 FIFA World Cup.

    Participation in World Sport Destination Expo is critical to those companiesinvolved in the sport tourism market-place, and those serious in assuming amarket share of the industrys fastest growing and most dynamic sector.

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  • Partners

    If you represent a destination eager to win the rights to host major sportingevents, if you are a region or resort offering sporting facilities, if you are apurchaser of sport tourism, or a member of the international sports media, Iurge you to participate in this must attend global event.

    Gianni Merlo, President, International Sports Press Association

    We are looking forward to attending WSDE to conduct new business, to add toour growing portfolio and to forge new long-term business relationships with allthe destinations exhibiting. This unique ground breaking event will allow us to dothis all under one roof!

    Nathan Wilson, Managing Director, Thomson Sport

    It was vital that Rio de Janeiro secured a large presence at WSDE. We are hugelylooking forward to the unrivalled promotional platform that WSDE will provideour great city and the opportunity to show to the world that Rio means business.

    Paulo Senise, Executive Director, Rio Convention & Visitors Bureau

    As host of the up-coming Winter Olympics, we appreciate the value of sporttourism and event hosting, which has been identified by World Sport DestinationExpo. Hosting major sporting events shine the global spotlight on your countryand will provide invaluable legacies in terms of economic, tourism, community andsport development. As well, the tremendous spirit of volunteerism and cross-cultural understanding that comes with hosting the world is incalculable and willbenefit your country for years to come. British Columbia has certainly experiencedthe benefits of hosting major events. In 2008 Vancouver was declared the topSport City for event hosting in North America and 5th best in the World.

    Honourable Gordon Campbell, Premier of British Columbia

    Sport, hosting nations and cities and travel and tourism have come together verypowerfully in recent years. You only have to look at the coverage of Brazils 2016Olympic win to see that interest is at an all time high. WSDE will be the firstdedicated business forum for destinations to secure the tourism benefits ofhosting sporting events and to maximise the potential of future hosting bids.

    Phil Savage, Publishing Director, SportBusiness Group

    WSDE will change the landscape of the sport tourism industry. By bringingtogether all the key stake-holders of sport tourism products and services aroundthe world, WSDE is set to become one of the most important internationalevents in the travel and tourism calendar and we are privileged to be theinaugural hosts.

    Lindiwe Mahlangu, CEO, Johannesburg 2010 FIFA World Cup Host City

    Do not miss out on the sport tourism event of the decade

    www.worldsportdestinationexpo.com

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  • If youre looking for more than just miles of beautiful unspoiled, white sandy beaches and warm turquoise lagoons, Mauritius is for you. Trek in the

    lush interior with its majestic mountains, pristine forests and breathtaking waterfalls, tee off on one our award winning golf courses or take to the air kite

    surfing. Explore the colourful markets for designer fashions and exquisite jewellery or simply relax and be

    pampered in a luxurious spa at one of our world-class hotels. You will be charmed by the warmth of our

    welcome and delighted by our unrivalled levels of service that brings visitors back year after year.

    For a brochure or more information call the Mauritius Tourism Promotion Authority on Tel 020 7902 2955, email [email protected] or visit www.mauritiustourism.co.uk

    Mauritius. So much more than perfect beaches.

    Cest un pla is ir

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  • Vacations that connect families withthe world. And each other.

    Adventures by Disney is recreating the wayfamilies think about vacationing together.Launched in 2005, Adventures by Disneyprovides immersive, hassle-free and exhilaratingguided family vacation experiences to destinationsin Europe, the Americas, Africa, Asia and Australia.With Disney-trained Adventure Guides, engagingactivities, VIP experiences and personal touchesthroughout, Adventures by Disney excites anddelights every member of the family. Adventures by Disney designs tours with the

    family in mind, introducing families to diversecultures and exciting activities with 19 immersive,authentic, fun and educational trips todestinations throughout the United States andaround the world. Every aspect of each trip fromexcursions and accommodations to dining isspecifically designed for families travelingtogether. Immersive activities created just for kidsallow young travelers to learn and have fun in avariety of places.These unique vacations, rooted in Disneys

    legacy of delivering world class service and high-quality family travel experiences, providedistinctive opportunities and special touches tomake memories for families that will last alifetime.

    The Disney difference

    From snorkeling with sea turtles in the Galapagosto discovering Europes classic history, eachitinerary is as matchless as its surroundings. Yetone aspect holds true for every trip: the specialtouches that are collectively called, The DisneyDifference.

    Adventure Guides: Part storyteller, ambassador, concierge and rolemodel, Adventures by Disneys highly-trainedAdventure Guides are the friendly hosts and travelspecialists who lead guests on every trip. Withtwo guides assigned for every group (of up to 40people), travelers receive individual attention toensure a fabulous and enriching vacation.

    Junior Adventurers:Young travelers are transformed into JuniorAdventurers seeing, hearing and tasting thingsthey might otherwise not have experienced. Forexample, at the Louvre in Paris, the JuniorAdventurers play an Art Detective gamethroughout the museum with their AdventureGuides, while adults take a privately-guided tourwith an art historian. In addition, the AdventureGuides are expert storytellers and are trained tocreate entertaining and unique, locally-basedexperiences for kids. On almost every departure,there is also a Junior Adventurers night, in whichthe kids have a special evening experience withtheir Guides, while the adults get a quiet eveningon their own nearby.

    Local Experts: An authentic Tuscan chef, a naturalist from CostaRica, a Chinese tai chi master these local expertsshare a passion; they live and breathe the localhistory and culture of their destination. They arean integral part of every Adventures by Disneyvacation. They join guests to share their storiesand provide an insiders perspective to eachdestination.

    VIP Access:Travelers vacationing with Adventures by Disneyreceive VIP experiences that are practicallyimpossible to schedule on their own. Special entryto otherwise crowded sites, one-of-a-kindaccommodations (such as castles in Ireland andGermany, an authentic Yellowstone dude ranchand lodging at the base of an active volcano inCosta Rica). Guests also get backstage access tocelebrated performances, for example, DisneysThe Lion King in London. These are just a few ofthe exceptional moments woven through eachitinerary, promising expedited service and abroader knowledge of each destination.

    Adventures by DisneyWorlds Leading Luxury Tour Operator

    Winners Showcase

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  • Let the adventures begin

    From Alaska to Australia, Costa Rica to Canada,Adventures by Disney itineraries travel to 19locations spanning six continents:

    Asia, Pacific & Africa Enchanted China, China Safari to South Africa, South Africa Discovery Down Under, Australia

    Europe Cities of Knights and Lights, England and France The Emerald Isle, Ireland Once Upon a Fairytale, Germany Alpine Magic, Italy and Switzerland Viva Italia, Italy Bella Italia, Central Italy

    South America Path to Pura Vida, Costa Rica Treasures of the Galapagos, Ecuador and

    Galapagos Islands Sacred Valleys and Incan Cities, Peru

    North America Spirit of America, Washington D.C.,

    Philadelphia, PA and Williamsburg, VA Quest for the West, Wyoming Southwest Splendors, Arizona and Utah Backstage Magic, Southern California Golden Path to Yosemite, Northern California Taming the Last Frontier, Alaska Rocky Trails and Mountie Tales, Montana

    and Canada

    Worldwide and on the Web

    www.AdventuresbyDisney.comDiscover even more about each incredibledestination online at www.AdventuresbyDisney.com an interactive Web site featuring:Trip Selector: An online tool to help Guests findthe perfect vacation for their family. Day-By-Day Itineraries: Guests can print dailyitineraries for every amazing destination; get apreview of everything from the exciting activitiesto the thoughtfully chosen accommodations anda taste of the incredible dining experiences.

    Whats New: If its new at Adventures byDisney, Guests can find it here first. From specialoffers to special trips, new departure dates, evenbrand-new destinations.Rates and Dates: Guests can check currentpricing, utilize planning tools and find departuresthat work with their schedule.

    www.JuniorAdventurers.comJust as Adventures by Disney creates family-friendly adventures with the child in mind, so tooare online activities designed for kids. JuniorAdventurers can get a taste of the authentic real-life experiences they will soon explore by means ofdestination-specific games, trivia, photos,downloadable coloring maps and countdowncalendars.

    Guests wanting more information aboutAdventures by Disney can visitwww.AdventuresbyDisney.com, call 877/728-7282, or contact their travel agent.

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  • Worlds Leading LuxuryLodge

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  • 88Xintiandi, a Boutique Hotel located in theinternationally-acclaimed Shanghai Xintiandi, oneof the citys most exciting districts, set in theformer French Concession. The location isconvenient, located in the city centre adjacent tothe business district on Huai Hai Zhong Road, andwithin walking distance from an array ofcommercial, shopping, dining and entertainmentareas. 88 Xintiandi is a home of luxurious comfortand heartfelt service. Offering 53 fully equippedrooms and suites overlooking either TaipingqiaoLake and Park or Xintiandi view. The interior designis luxurious in style, showcasing a modern look. Theopen space design emulates the distinctive aurathat flows from traditional Chinese and SoutheastAsian style, to create a luxurious, comfortable, anduninterrupted period of rest and leisure during yourstay.

    88Xintiandi has proudly won the followingprestigious awards:-

    Asias Best Business Branding Hotel, 2009from the Asia Hotel Leadership Summit, heldannually by the China Tourism and HotelManagement Committee.

    Asias Best Business Branding Hotel, 2008from the Asia Hotel Leadership Summit, heldannually by the China Tourism and HotelManagement Committee.

    Chinas Leading Boutique Hotel, 2008 fromWorld Travel Awards, hailed by the Wall StreetJournal as the Oscars of the Travel Industry.

    Chinas Leading Boutique Hotel, 2007 fromWorld Travel Awards.

    Best Boutique Hotel in China, 2007 in theWorld Traveller Media Top 10 Awards. It wasthe first year that these awards were been heldand it was a huge honour for 88Xintiandi to bethe first hotel to win in this category.

    In 2006, 88Xintiandi was nominated in thecategory for Chinas Leading Hotel in theWorld Travel Awards.

    With 53 fully equipped rooms and suites, thefollowing are the guest benefits and roomfacilities that we have in store for the guest:-

    Complimentary buffet breakfast in ExecutiveLounge. Try our home made juices.

    Complimentary morning tea/coffee served inthe Lobby.

    Super King size beds. Average room sizes of60sqm.

    Complimentary fruit plate with dailyreplenishment.

    Free use of indoor pool, gym, sauna, steamroom & jacuzzi facilities.

    Free use of broadband internet access andwireless.

    Free usage of laptop, hand phone and cameraupon request.

    Juice blender, coffee machine and tea makingfacilities. Welcome tea.

    Secretarial facilities (our signature largeexecutive desk and a mini business centre witha 4 in 1 printer combined with scanner, fax andcopy machine.

    Pantry with mini bar, personal private smallwine cellar, microwave and sink.

    Surround Sound system, with max 42 inch flatscreen TV, wireless in-room phone.

    Calming Angel Music to ensure that a peacefulatmosphere is created inside the room.

    Foot Reflexology massage system available. Ladies personal make-up corner, gadgets

    inclusive. Be surprised with our own knowledge card and

    booklets. All rooms with a balcony are prepared for you

    with aromatherapy oils. Air Purifying and Humidity System, high

    performance, allergy friendly environment. Ray X-Well e-smog devices to reduce the

    negative effects of magnetic fields and electromagnetic impulses.

    Centra Star Bedding from top German brand.Centra star is a product combination of modern,breathable materials with innovativetechnology to create a unique sleepingexperience. Some of the ranges which havebeen introduced are as follows:

    Wellness(Let Vitamin E enhance your skin while you sleep)This luxurious duvet collection is wholly unique.The high quality bedding fibre is made from abamboo-cotton cosmetic textile with Vitamin E. Ithas been proven that the skin absorbs thisVitamin E during the night, re-defining the termbeauty sleep. Designed by NASA and developedin Germany.

    Allegro fit(Allowing allergy sufferers to sleep better)Allegro fit is the gentlest and most effective wayof preventing allergens in your sleepingenvironment. The anti-microbial fibre AMICORPure is proven to protect you and your family fromallergens and bacteria all night long.

    Challenge (Not too warm, not too cold just right)A duvet with active temperature regulation thatis Challenge with Outlast PCM fibre. Its microcapsules mean that it is able to retain excess bodyheat and radiate it back when needed, so youmaintain the optimum body temperaturethroughout the night.

    88 Spa facilities include a gym, a swimming pool,a jacuzzi, and sumptuous changing roomscomplete with saunas, steam rooms and a rangeof lavish amenities. Yoga classes, exercise classesand numerous indulgent massages and beautytreatments are also available, to ensure thatguests are pampered from tip to toe. We havefused a high degree of luxury with a simple, stress-free and unintimidating approach, so that 88 Spais a space in which guests feel completely andutterly relaxed.

    88XintiandiChinas LeadingBoutique Hotel

    Winners Showcase

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  • World Sport Destination Expo is the worlds firstglobal exhibition and congress dedicated to showcasingthe $600 billion a year sport tourism industry.

    To exhibit go to www.worldsportdestinationexpo.com/exhibitingTo visit go to www.worldsportdestinationexpo.com/visitingFor more information contact [email protected]

    At a time when traditional tourism trends are in decline, sport tourism continues toflourish and is set to grow dramatically in the next decade.

    Participation in World Sport Destination Expo is vital to those companies involvedin the sport tourism market-place, and those serious in assuming a market share ofthe industrys fastest growing sector.

    Over 5 dynamic business-focussed days you will be in pole position to:

    Conduct lucrative business deals with the leading international tour operators Meet face to face with the key corporate buyers and event organisers Educate the industry about your capabilities to host major events Explore and enter new international markets Gain deep insights in to the latest developments in the sport tourism industry Meet all the key industry players in a focused business environment Showcase your brand credentials on a global stage

    Do not miss out on the travel and tourism event of the year.

    Partners

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  • How to Enter 2010The World Travel Awards serves to acknowledge,

    reward and celebrate the achievements of the brightest players in the global travel and tourism industry.

    If you think your organisation stands in a class of its own then visit worldtravelawards.com for an online entry form.

    Self nomination for 2010 opens 11 January.

    worldtravelawards.com

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  • World Mobi is a mobile web development company based in London, UK focusing on designing and optimizing websites tailored for use on mobile phones. Our bespoke solutions provide our world wide client list with the ideal platform to engage and grow their mobile audience.

    Mobile Web Users to top 1.7 Billion by 2013 - Juniper Research

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  • Contact World Mobi to discuss development of your mobile website.

    Tel: +44(0)20 7925 [email protected] | www.world.mobi

    Do you have a mobile website?

    Mobile Internet usage is skyrocketing worldwide. Throughout 2009, 50 percent of all new Internet connections worldwide are coming from phones eMarketer, 2008 and 2009

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  • World Travel Awards Grand Tour 2010

    Our events are attended by the top level decision makers - more than 70 percent of our attendees are Director level or above.

    Our events are the perfect platform to gain your brand top-level exposure.

    Our events are famed for the great networking opportunities.

    For more information and to book tickets please email: [email protected]

    worldtravelawards.com

    Oscars of the Travel IndustryWall Street Journal

    WTMDAY4_110.pdf Certified as a PDF/X1a file

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