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World Trade Organization Agreement on Trade Facilitation (WTO TFA)
AFIDAH AB AZIZFirst Secretary (Customs) Royal Malaysian Customs [email protected]
“Availability of Trade Information on the Internet (Art. 1.2 TFA) & “Enquiry points” (Art. 1.3)”.
Joint Meeting of the Permanent Technical Committee (PTC) and the WCO Working Group on the WTO Trade Facilitation Agreement (TFAWG)
March 05, 2019 WCO Headquarters, Brussels
CONTENT
1. INTRODUCTION
2. RATIFICATION AND IMPLEMENTATION OF WTO AGREEMENT ON TRADE
FACILITATION
Article 1 : Publication And Availability Of Information
Art. 1.2 : Availability of Trade Information on the Internet
Art. 1.3 : Enquiry Points
3. WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT
4. WAY FORWARD
INTRODUCTION
MALAYSIA AND THE WTO
Malaysia has been a WTO member since 1 January 1995 and ratified WTO TFA on 26 May 2015.
The WTO Trade Facilitation Agreement entered into force on 22 February 2017 when the WTO obtained acceptance of the Agreement from two-thirds of its 164 Members.
RATIFICATION AND IMPLEMENTATION OF WTO TRADE FACILITATION AGREEMENT (TFA)
Source : https://www.tfadatabase.org/members/malaysia
CATEGORY B :
1. Art. 7.8 : Expedited Shipment2. Art. 11.9 : Freedom of Transit
ARTICLE 1 : PUBLICATION AND AVAILABILITY OF INFORMATION
Art. 1.2 measures on the information a government provides to the publicregarding import, export and transit procedures, and the manner by which itis provided.
Members shall prepare practical guides to their import, export, and transitprocedures including appeal procedures and publish on the internet. Also toprovide forms and documents and relevant trade laws.
The information available covers - consumer (individual and traders), industry(manufacturer, warehouse, free zone), travelers (tourist guide, currencycontrol).
Art. 1.2 Availability Of Trade Information On The Internet (Art.1.2 TFA)
1. Ministry of International Trade and Industry (MITI)
MITI is the focal point in consolidating and streamlining Malaysia's active
participation at the WTO. (www.miti.gov.my)
2. Ministry of Finance (MOF)
myTRADELINK, which connects trading communities with the relevant
government agencies and businesses involved in global trade and logistics.
(www.mytradelink.gov.my)
3. Royal Malaysian Customs Department (RMCD)
Collect revenue and provide trade facilitation through enforcement of and
compliance with applicable law to spur economic growth, maintain national
security and public welfare. (www.customs.gov.my)
ARTICLE 1 : PUBLICATION AND AVAILABILITY OF INFORMATION
www.miti.gov.my www.mytradelink.gov.my
ARTICLE 1 : PUBLICATION AND AVAILABILITY OF INFORMATION
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
DIRECTOR-GENERAL’S FOREWORD
VISION, MISSION & VALUES
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
TOURIST GUIDE
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
LICENCE APPLICATION PROCEDURE
IMPORTATION OF ELECTRICAL GOODS
CUSTOMS ORDER
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
ARTICLE 1 : PUBLICATION AND AVAILABILITY OF INFORMATION
Art. 1.3 Enquiry Points (Art. 1.3 TFA)
Art. 1.3 measures on enquiry points to answer reasonable enquiries of governments,traders and other interested parties.
RMCD provides the enquiry point contact information via Customs Call Center (CCC) toassist client and stakeholder on their enquiries related to customs matters.
There are 30 officers located in CCC that operates every day from Mon-Fri (8.30am to10.00pm), Sat-Sun (8.30am to 5.00pm) and closed on public holiday. Email received willbe responded within 2-5 working days.
CCC number : 1-300-888-500
CCC email [email protected]
CUSTOMS CALL CENTER
CONTACT US :
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
CUSTOMS CALL CENTER
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
FREQUENTLY ASKED QUESTIONS (FAQ)
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
ANNOUNCEMENT
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
CLIENT CHARTER
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
CUSTOMER FEEDBACK
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
WEBSITE OF ROYAL MALAYSIAN CUSTOMS DEPARTMENT (www.customs.gov.my)
RMCD website provides link to other agencies include :
i. Ministry of Finance;
ii. Ministry of International Trade and Industry;
iii. Public Services Department;
iv. Malaysian Anti-Corruption Commission.
WAY FORWARD
RMCD continues to further develop more customs procedure and description of import, export, transit, advance ruling and compliance etc. in
both Malay and English.
At the same time to add more question in FAQ section to cater current needs for all customs
client and stakeholders.
Joint Meeting of the Permanent Technical Committee (PTC) and the WCO Working Group on
the WTO Trade Facilitation Agreement (TFAWG)
March 05, 2019WCO Headquarters, Brussels
THANK YOU!