world competitiveNess yearbook 2017 | mpc · About the Report Report Highlights The World Competitiveness Yearbook (WCY) 2017 released by the Institute for Management Development

| 1 world competitiveNess yearbook 2017 | mpc

Table ofContents

About the ReportReport HighlightsCompetitiveness Performance World AsiaPacificCountries AseanCountries5-Year PerformanceCompetitiveness LandscapeChallenges in 2017Performance by Peer GroupPerformance by Factors & Sub-Factors EconomicPerformance GovernmentEfficiency BusinessEfficiency InfrastructureAccelerating ImplementationMethodology of Computing the Rankings Learning From OthersCompetitiveness MarathonAppendices

457

1011121415

4041424546

PAGES

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mpc | world competitiveNess yearbook 2017 2 | | 3 world competitiveNess yearbook 2017 | mpc

About the Report Report

Highlights

The World Competitiveness Yearbook (WCY)2017releasedbytheInstituteforManagement

Development (IMD), Lausanne, Switzerland placedMalaysia at 24th position out of 63 countriescompared to 19th out of 61 countries last year.Malaysia remains in the top 25 most competitivecountries despite considerable external anddomesticheadwinds.

HongKonghasconsolidated itsdominanceof theannualrankingsbytheIMDWorldCompetitivenessCenter, taking the top spot for the second year.Switzerland and Singapore came in second andthird,withtheUSArankingfourth,itslowestpositionin five years and down from third last year. TheNetherlands completed the top five, jumping upfromeight lastyear.ProfessorArturoBris,Directorof the IMDWorldCompetitivenessCenter,said theindicatorsthatstoodoutamongthemostimprovedcountries are related to government and businessefficiency aswell as productivity. These countrieshave maintained a business-friendly environmentthatencouragesopennessandproductivity.China’simprovementofsevenplacesto18thcanbetracedtoitsdedicationtointernationaltrade.Thiscontinuesto drive the economy and the improvement ingovernmentandbusinessefficiency.

Malaysia,at24thposition,wasovertakenbyFinlandat15th(2016:20th),ChinaMainland,18th(2016:25th),Iceland, 20th, (2016: 23rd), Israel, 22nd, (2016: 21st),andBelgiumat23rd (2016:22nd)CyprusandSaudiArabiaaremakingtheirfirstappearancethisyear.

The WCY 2017 ranks nations based on itscompetitivenessindexthrough:i. 4inputfactors;ii. 20 sub-factors (5 sub-factors in each input

factor);iii. 346criteria;(RankedCriteria:261=143harddata

+118surveydata;85backgroundinformation);and

iv. 63countries

The WCY 2017 also presents competitivenessrankinginfourcategories:i. Global(overall);ii. Bysize (Populationsexceeding20million; and

populationslessthan20million);iii. Bywealth(GDPpercapitagreaterthanUS$20,000

andGDPpercapitalessthanUS$20,000);andiv. By regions (Europe-Middle-East-Africa, Asia-

Pacific,andTheAmericas).

Among32countrieswithGDPpercapitalessthanUS$20,000,Malaysiaisplacedat2ndpositionwhilein the category of populations greater than 20million,Malaysiaisranked8th(2016:7th)among29countries. WithintheAsia-Pacificregion,Malaysiais ranked 7th (2016: 6th) and remained 2nd in theASEANregion.

Atthefactorlevel,Malaysiaranks13thinEconomicPerformance(2016:11th),GovernmentEfficiencyat25th (2016:18th),BusinessEfficiencyat19th (2016:14th)andInfrastructureat32nd(2016:31st).


Thedynamicandchallengingexternalenvironmentin 2016 such as uncertainties surrounding themonetarypolicypathof theUS, sharpmovementsin global commodity prices and the uncertaintrajectoryofglobalgrowthhaveadverselyaffectedMalaysia’s competitiveness. This is reflected inseveral indicators whereMalaysia isplacedatthe50thpositionandbelow:

Nevertheless, Malaysia’s continued economic andfinancial resilience have provided the support towithstand external shocks and prevents Malaysiafrom experiencing a more significant decline inperformance.ItisnoteworthytoacknowledgethatMalaysiaattainedtop10positions inthefollowingindicators:

IndicatorNoRank

(n=63) Value

Start - Up Days (number of days to start a business)

Energy Intensity (total energy consumed for each 1000 US$ of GDP in MTOE)

Exchange Rate Stability (parity change from national currency to SDR, 2016/2014

Part - Time Employment (% of total employment)

Renewable Energies (%) (share of renewables in total energy requirements, %)

Start - Up Procedures (number of procedures to start a business)

Redundancy costs (Number of weeks of salary)

Females in Parliament (% of total seats in parliament)

Female Labor Force (% of total labor force)

Interest Payment (% of current revenue)

Gini coefficient (Equal distribution of income scale : 0 (absolute equality) to 100 (absolute inequality)

Illiteracy % (adult (over 15 years) Illiteracy rate as a percentage of population)

Portfolio Investment Liabilities (US$ billions)

Total Health Expenditure (% of GDP )

Exports of Commercial Services - Growth (% change based on US$ values)

501

2

3

4

5

6

7

8

9

10

11

12

13

14

15

50

51

52

52

53

53

53

53

55

55

55

56

59

60

18.5

158

0.161

4.1

3.4

8.5

22.8

13.24

38.56

12.53

46.26

5.4

-4.96

4.2

-16.96

IndicatorNoRank

(n=63) Value

Gasoline Prices (premium unleaded gasoline (95 Ron) US$ per litre )

High - Tech Exports (% of manufactured exports)

Long-Term Unemployment (% of labor force)

Companies are very good at using big data and analytics to support decision-making

Science Degrees (% of total first university degrees in science and engineering)

Unemployment Rate (% of labor force)

Overall Productivity-Real Growth (Estimates:% change of real GDP per person employed)

Companies are very good at responding quickly to opportunities and threats

Consumption tax rate (Standard rate of VAT/GST)

Stock Market Capitalization (% of GDP)

Real GDP growth (% change, based on national currency in constant prices)

Public and private sector ventures are supporting technological development

Companies are generally extremely aware of changing market conditions

Exports of Goods (% of GDP)

Collected Total Tax Revenues (% of GDP)

Venture Capital is easily available for business

Digital transformation in companies is generally well understood

41

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

4

5

5

5

6

6

6

7

7

8

8

9

10

10

10

10

0.42

42.80

0.20

6.26

42.48

3.40

3.53

6.73

6.00

134.32

4.2

6.94

7.09

63.91

14.30

6.22

6.91

Selected Indicators in the 5Oth Position and Above

Selected Indicators in the Top 10

WorldCompetitivenessPerformance

COUNTRIES COUNTRIES2017 2017

Hong Kong

SwitzerlandSingapore

USANetherlandsIrelandDenmarkLuxembourg

SwedenUAENorway

CanadaGermany

TaiwanFinlandNew ZealandQatarChina MainlandUnited Kingdom

IcelandAustraliaIsrael BelgiumMalaysia

AustriaJapan

ThailandCzech Republic

KoreaEstoniaFrance

RANK12345678910111213141516171819202122232425262728293031

VALUE100.0099.6699.4998.6696.5595.7995.5695.0694.9694.0893.0792.2591.5990.4888.8988.6788.1087.7686.7886.4085.2585.1083.9183.5383.3382.2780.1078.9678.6577.7677.68

RANK VALUE

KazakhstanLithuaniaSpainChile

Saudi ArabiaCyprus

PolandPortugal

LatviaPhilippines

IndonesiaSloveniaItaly

IndiaRussiaTurkey

MexicoBulgaria

RomaniaSlovak RepublicHungary

South AfricaColombiaPeruJordanGreeceArgentina

CroatiaUkraineBrazilMongolia

Venezuela

3233343536373839404142434445464748495051525354555657585960616263

76.3475.6274.8474.4874.3373.7773.7272.1771.8571.8071.1270.7570.5469.7068.8568.1867.3065.7364.7464.7364.4262.3261.7960.9857.9657.7657.6556.5256.1355.8248.1432.74

ALASKA (USA)

CANADA

GREENLAND(DENMARK)

UNITED STATES OF AMERICA

AUSTRALIA

INDONESIA

CHINA

KAZKAHSTAN

INDIA

RUSSIA

MONGOLIA

ADAMAND NICOBAR

ISLANDS (INDIA)

SRILANKA

PHILIPPINES

JAPANNORTHKOREA

SOUTHKOREA

GUAM

MEXICO THE BAHAMAS

CUBA

JAMAICAHAITI

VENEZUELA

COLOMBIA

ECUADOR

PERU

PARAGUAY

CHILE

ARGENTINA

URUGUAY

FALKLANDISLANDS (UK)

ICELAND

SVALBARD(NORWAY)

NORWAY

SWEDENFINLAND

ESTONIA

LATVIALITHUANIA

BELARUSPOLAND

GERMANY

FRANCE

SPAIN ITALY

IRELAND UNITEDKINGDOM

PORTUGAL

DENMARK

NETHERLANDS

BELGIUMLUXEMBOURG

LIECHTENSTEIN

SWITZERLANDAUSTRIA

SLOVENIA

CROATIA

SERBIA

MACEDONIA

ALBANIA

MONTENEGRO BULGARIA

ROMANIA

MOLDOVASLOVAKIA

CZECHREPUBLIC UKRAINE

GREECE TURKEY

IRAQ IRAN

BOSNIAAND

HERZEGOVINA

HUNGARY

FAROEISLANDS

AZORES(PORTUGAL)

MADEIRA ISLANDS(PORTUGAL)

CAPEVERDE

BURKINAFASO

CENTRALAFRICAN

REPUBLIC

EQUATORIALGUINEA

BIOKO (EQUATORIALGUINEA)

CABINDA(ANGOLA)

SAOTOME DEMOCRATIC

REPUBLICOF THE CONGO

MALAWI

LESOTHO

SWAZILAND

COMOROS

MAURITUS

FRENCH SOUTHERN AND ANTARTIC LANDS (FRANCE)

HEARD ISLAND(AUSTRALIA)

REUNION(FRANCE)

MAYOTTE(FRANCE)

PAPUANEW

GUINEA

SOLOMONISLANDS

VANUATU

NEW CALEDONIA(FRANCE)

NEWZELAND

FIJI

CÔTED’IVOIRE

WESTERNSHARAH

THE GAMBIA

SIERRA LEONE

GUINEA-BISSAU

SENEGAL

MALI

LIBYAALGERIAEGYPT

MAURITANIA

MOROCCOTUNISIA

MALTA

LIBERIA

GUINEA

NIGERIA

NIGERCHAD

SUDANERITREA YEMEN

OMAN

QATAR

SYRIACYPRUS

LEBANON

ARMENIAAZERBAIJAN

TURKMENISTAN

AFGHANISTAN

PAKISTAN

KASHMIR

BHUTANNEPAL

BANGLADESH

MYANMAR(BURMA)

LAOS

THAILAND

TAIWAN

MALAYSIA

VIETNAM

CAMBODIA

UZBEKISTAN

ISRAEL

JORDAN

KUWAIT

UNITEDARAB

EMIRATES

SAUDIARABIA

UGANDA

ETHIOPIA

SOMALIA

DJIBOUTI

SEYCHELLES

RWANDA

BURUNDI

KENYA

TANZANIA

CAMEROON

CONGO

SOUT SUDAN

GABON

ANGOLA

BOTSWANA

ZIMBAWEMOZAMBIQUE

MADAGASCARNAMIBIA

SOUTHAFRICA

ZAMBIA

GHANA

TOGO

BENIN

CANARY ISLANDS(PORTUGAL)

SOUTHGEORGIA (UK)

BOLIVIA

BRAZIL

FRENCHGUIANA

SURINAME

GUYANAPANAMA

COSTA RICA

NICARAGUA

HONDURAS

EL SALVADOR

BELIZE

GUATEMALA

DOMINICANREPUBLIC PUERTO

RICO (USA) SAINT KITTS AND NEVIS

MONSERRATGUADELOUPEDOMINICA

MARTINIQUE

SAINT VICENT BARBADOS

TRINIDAD AND TOBAGO

GEORGIA


CompetitivenessPerformanceAmongASIA PACIFIC COUNTRIES

Hong Kong

1 1Rank

Value

2017 2016

100.00

st st

100.00

Singapore

2 2Rank

Value

2017 2016

99.49

nd nd

97.65

Taiwan

3 3Rank

Value

2017 2016

90.48

rd rd

86.37

New Zealand

4 4Rank

Value

2017 2016

88.67

th th

85.61

China

5 7Rank

Value

2017 2016

87.76

th th

79.35

Australia

6 5Rank

Value

2017 2016

85.25

th th

84.27

Malaysia

7 6Rank

Value

2017 2016

83.53

th th

83.05

Japan

8 8Rank

Value

2017 2016

82.27

th th

78.72

Thailand

9 9Rank

Value

2017 2016

80.10

th th

74.68

Korea

10Rank

Value

2017 2016

78.65

th10th 12th11

12 13

th

74.2

Philippines

Rank

Value

2017 2016

71.80 65.54

Indonesia

Rank

Value

2017 2016

71.12

th th 13 11th th 14 14th th

62.38

India

Rank

Value

2017 2016

69.70 65.83

Mongolia

Rank

Value

2017 2016

48.14 45.79

CompetitivenessPerformanceAmongASEAN COUNTRIES

IMD uses 70% quantitative data for themeasures of a country’s competitiveness.ASEAN countries that do not meet thisconditionarenotlistedintheWCY2017


5-Year Performance

2016

24 th / 63

19 th / 61

14 th / 61

12 th / 60

15th / 60

2013

2015

2014

2017

Competitiveness Landscape


3 4

1 2

CHALLENGES in 2017

Drivingdigitalizationandinnovationthrough appropriate technologicalinfrastructure, e-commerce andadoption of innovative technologyacrosssectors.

Buildingworkforceofthefuturetomeetthedynamicindustryneeds.

Ensuringrobustandincumbenteco-system for the implementation ofregulatoryreviewsandtoaccelerateefforts in enhancing whole ofGovernmentapproach.

Strengthening the governance andinstitutional mechanism throughprivate and public collaboration forimplementation of productivity andcompetitivenessstrategies.


TOP PERFORMER

CHINA USA HONG KONG SINGAPORE

GDP Per CapitaLess Than US$20,000

Population Greater Than 20 Million

Asia Pacific Region

ASEANRegion

2017 2017 2017 2017

2016 2016 2016 2016

2 nd 8 th

7 th

7 th 2 nd

2 nd6 th1 st

n=32 n=29

n=28 n=14 n=5

n=14 n=5

n=31

MA

LA

YS

IA

2017 201624 th 19 th

Overall Ranking

Performanceby Peer Group

Performanceby Factors andSub-Factors

32

32

16

27

28

22

16

16

21

20

29

43

40

22

15

37

37

11

3

26

Economic Performance

Government Efficiency

Business Efficiency

Infrastructure

Domestic Economy

International Trade

International Investment

Employment

Prices

Public Finance

Tax Policy

Institutional Framework

Business Legislation

Societal Framework

Productivity & Efficiency

Labor Market

Finance

Management Practices

Attitudes and Values

Basic Infrastructure

Technological Infrastructure

Scientific Infrastructure

Health and Environment

Education

13 th(11 ) th

25 th(18 ) th

19 th(14 ) th

32 nd

(31 ) st

Rank

(2016 : 22 nd)

(2016 : 16 th )

(2016 : 9 th )

(2016 : 7 th )

(2016 : 25 th )

(2016 : 10 th )

(2016 : 23rd)

(2016 : 20 th )

(2016 : 32 nd )

(2016 : 21 st )

(2016

(2016

:

:

6

9

th

th

)

)

(2016 : 20 th )

(2016 : 11 th )

(2016 : 15 th )

(2016 : 23 rd)

(2016 : 29 th )

(2016 : 40 th )

(2016 : 38 th )

(2016 : 21 st )


RS

ASEAN

WORLD

RANK TREND

ECONOMICPERFORMANCE

2017 2016

13 11

Singapore

UAEIrelandChina LuxembourgUSA

1 2 3 4 5

6

Thailand

10

Malaysia

13

Indonesia

33

Philippines

26

Macro-EvaluationofTheDomesticEconomy

2013 2014 2015 2016 2017

11697

TOPPERFORMERS

13

1.0

China USA Ireland

Qatar India

Philippines Singapore Thailand

Indonesia Malaysia

2017 201632 22

WORLD

ASEAN

RANK

TREND

12 13 15 32 33

18 1915

22

32

TOP PERFORMERS

2013 2014 2015 2016 2017

5

321

4

•Real GDP growth (% change, based on national currency in constant prices)

•Grossfixedcapitalformation(%ofGDP)

2017 2016

•GDP per capita (US$ per capita)

•GDP (PPP) per capita (Estimates; US$ per capita at purchasing power parity)

2017 2016

CONTRIbUTING FACTORS

AREAS FOR IMPROVEMENT

8

9

46

39

5

7

44

36

1.1DomesticEconomy

MPC | WORLD COMPETITIVENESS YEARbOOK 2017 16 | | 17 WORLD COMPETITIVENESS YEARbOOK 2017 | MPC

Singapore ThailandHong Kong

Luxembourg UAE

Singapore

Thailand Philippines

Malaysia Indonesia

2017 201626 21

WORLD

ASEAN

RANK

TREND

1 3 26 44 56

TOP PERFORMERS

5

321

4

2013 2014 2015 2016 2017

5

11 11

2126

2013 2014 2015 2016 2017

INTERNATIONAL TRADE

•Exportsofgoods(%ofGDP)

•Tourism receipts (International tourismreceiptsasa%ofGDP)

•Trade to GDP ratio ((Exports + Imports) / (2 * GDP)

10

12

14

48

60

39

50

10

10

14

2017 2016

•Exchangerates (Exchangeratessupportthecompetitivenessofenterprises)

•Exportsofcommercialservices-growth (% change based on US$ values)

Italic = soft data (survey)

2017 2016



TREND

1.2InternationalTrade

Singapore Thailand

2017 201632 16

WORLD

ASEAN

RANK

TREND

7 32 37 47 50

TOP PERFORMERS

5

321

4

2013 2014 2015 2016 2017

LuxembourgUSA

Hong Kong Cyprus

Ireland14

7 8

16

32

2013 2014 2015 2016 2017

INTERNATIONAL INVESTMENT

•Directinvestmentstocksabroad(%ofGDP)

•Directinvestmentflowsinward(%ofGDP)

18

22

36

34

33

32

29

33

30

12

25

27

19

16

2017 2016

•Directinvestmentstocksinward(US$ billions)

•Directinvestmentstocksinward(%ofGDP)

•Relocationthreatsofproductionisnotathreattothefutureofyoureconomy

•Directinvestmentflowsabroad(US$ billions)

•Directinvestmentflowsinward(US$ billions)


2017 2016



Malaysia

Indonesia

1.3InternationalInvestment

Philippines


QatarChina

Philippines Japan

Thailand

Thailand Singapore Malaysia

2017 201616 9

WORLD

ASEAN

RANK

TREND

3 4 11 13 16

TOP PERFORMERS

5

321

4

11 12

79

16

2013 2014 2015 2016 2017

EMPLOYMENT

2013 2014 2015 2016 2017

•Youth unemployment (%ofyouthlaborforceundertheageof25)

•Long-termunemployment(%oflaborforce)

•Unemployment rate (%oflaborforce)

14

5

6

17

5

4

37

42

38

25

2017 2016

•Employment(%ofpopulation)

•Employment-growth (Estimates: % change)

2017 2016



Philippines Indonesia

1.4Employment

Malaysia Indonesia Singapore


2017 20163 7

WORLD

ASEAN

RANK

TREND

3 28 34 52 56

TOP PERFORMERS

5

321

42013 2014 2015 2016 2017

Saudi Arabia

South Africa

Canada Bulgaria

Malaysia

10

3 3

7

3

2013 2014 2015 2016 2017

PRICES

•Gasoline prices (Premium unleaded gasoline (95 Ron) US$ per litre)

•Cost-of-livingindex(Indexofabasketofgoods&servicesinthemain city, including housing (New YorkCity=100))

4

14

5

20

43 42

2017 2016

•Foodcosts(%ofhouseholdfinalconsumption expenditures)

2017 2016


AREA FOR IMPROVEMENT

1.5Prices


ASEAN

WORLD

RANK TREND

GOVERNMENTEFFICIENCY

2017 2016

25 18

Singapore

UAEHong Kong Switzerland Singapore New Zealand

Thailand IndonesiaMalaysia Philippines

TOPPERFORMERS

1 2 3 4 5

3 2520 30 37

15 15 16 18 25

2013 2014 2015 2016 2017

Extenttowhichgovernmentpoliciesareconducivetocompetitiveness

2.0

Singapore Indonesia Malaysia


2017 201627 25

WORLD

ASEAN

RANK

TREND

5 11 22 25 27

5

321

42013 2014 2015 2016 2017

Hong KongIceland

Kazakhstan Singapore

Switzerland

•Pensionfunding (Pensionfundingisadequatelyaddressedforthefuture)

14 7

46 45

2017 2016

•Governmentbudgetsurplus/deficit(%ofGDP)


2017 2016

CONTRIbUTING FACTOR


20 20 19

25 27

2013 2014 2015 2016 2017

PUBLIC FINANCE

2.1PublicFinance


Thailand Malaysia Philippines

Indonesia Singapore

2017 201611 10

WORLD

ASEAN

RANK

TREND

4 6 11 16 18

5

321

42013 2014 2015 2016 2017

Qatar

Thailand Taiwan

UAE

•Consumption tax rate (StandardrateofVAT/GST)

•Collectedtotaltaxrevenues (%ofGDP)

•Realpersonaltaxesdonotdiscouragepeoplefromworkingorseekingadvancement

7

10

13

6

9

12

40 37

2017 2016

•Employee’s social security contribution rate (Compulsory contributionasa%ofanincomeequal to GDP per capita)


2017 2016



11 11

810

11

2013 2014 2015 2016 2017

FISCAL POLICY

2.2TaxPolicy

Hong Kong

Singapore Thailand Philippines

Malaysia Indonesia

2017 201628 23

WORLD

ASEAN

RANK

TREND

2 28 30 40 41

5

321

42013 2014 2015 2016 2017

SingaporeSwitzerland

Netherlands Denmark

•Adaptabilityofgovernmentpolicyto changes in the economy is high

•Legalandregulatoryframeworkencouragesthecompetitivenessofenterprises

11

12

7

10

51 40

2017 2016

•Exchange rate stability (Paritychangefromnationalcurrency to SDR, 2016 / 2014)


2017 2016



15 13

22 2328

2013 2014 2015 2016 2017

INSTITUTIONAL FRAMEWORK

2.3InstitutionalFramework

Norway



Malaysia Indonesia

2017 201637 20

WORLD

ASEAN

RANK

TREND

3 37 38 53 58

5

321

4

2013 2014 2015 2016 2017

New ZealandHong Kong

Ireland Denmark

Singapore

•Laborregulations(hiring/firingpractices,minimumwages,etc.)donothinderbusinessactivities

•Easeofdoingbusinessissupportedbyregulations

•Unemploymentlegislationprovidesanincentivetolookforwork

11

12

13

9

6

11

53

53

50

49

46

45

44

49

6

10

46

43

43

26

2017 2016

•Redundancycosts(Numberofweeksofsalary)

•Start-upprocedures(Numberofprocedurestostartabusiness)

•Start-updays(Numberofdaystostartabusiness)

•Governmentsubsidies(Toprivateandpubliccompaniesasa%ofGDP)

•Foreigninvestors(Foreigninvestorsarefreetoacquirecontrolindomesticcompanies)

•Tariffbarriers(Tariffsonimports:Mostfavorednationsimpleaveragerate)

•Protectionismdoesnotimpairtheconductofyourbusiness

Italic=softdata(survey)

2017 2016



2419

2420

37

2013 2014 2015 2016 2017

BUSINESS LEGISLATION

2.4BusinessLegislation


Malaysia Indonesia

2017 201637 32

WORLD

ASEAN

RANK

TREND

17 37 44 48 51

5

321

42013 2014 2015 2016 2017

SwedenNorway

Finland Switzerland

Denmark

•Ageingofsocietyisnotaburdenforeconomicdevelopment

12 9

55 55

2017 2016

•Ginicoefficient (Equaldistributionofincomescale: 0 (absolute equality) to 100 (absolute inequality))


2017 2016

CONTRIbUTING FACTOR


2932

3532

37

2013 2014 2015 2016 2017

SOCIETAL FRAMEWORK

2.5SocietalFramework


ASEAN

WORLD

RANK TREND

3.0 bUSINESS EFFICIENCY

2017 2016

19 14

Singapore

UAEHong Kong Switzerland

Thailand IndonesiaMalaysia Philippines

1 2 3 4 5

10 2519 28 30

4 510 14

19

Ireland Netherlands

TOPPERFORMERS

Extenttowhichnationalenvironmentencouragesenterprisetoperforminaninnovative,profitableandresponsiblemanner.

Singapore Thailand Indonesia

Malaysia Philippines

201722 21

WORLD

ASEAN

RANK

TREND

6 22 41 52 53

5

321

4

2013 2014 2015 2016 2017Sweden

Norway

•Overall productivity - real growth(Estimates: % change of real GDPper person employed)

6 7

42

40

41

39

2017 2016

•Laborproductivity(Estimates: GDP (PPP) per person employed per hour, US$)

•Overallproductivity(Estimates: GDP (PPP) per person employed, US$)

2017 2016

CONTRIbUTING FACTOR


2016

Ireland Luxembourg22

21

24

21

22

2013 2014 2015 2016 2017

PRODUCTIVITY & EFFICIENCY

Netherlands

3.1Productivity&Efficiency


Indonesia Thailand

Philippines Singapore

Malaysia

201716 6

WORLD

ASEAN

RANK

TREND

4 5 8 11 16

5

321

4

2013 2014 2015 2016 2017Indonesia

Hong Kong

Philippines

•Remunerationinservicesprofessions(Grossannualincomeincluding supplements such as bonuses, US$)

•Apprenticeshipsaresufficientlyimplemented

•Employeetrainingisahighpriorityincompanies

8

11

13

10

8

7

53

43

51

46

2017 2016

•Femalelaborforce (%oftotallaborforce)

•Laborforce (%ofpopulation)


2017 2016



2016

China Netherlands 6

3 46

16

2013 2014 2015 2016 2017

LABOR MARKET

3.2LaborMarket



201721 20

WORLD

ASEAN

RANK

TREND

7 21 24 33 38

5

321

4

2013 2014 2015 2016 2017

•Stockmarketcapitalization(%ofGDP)

•Venturecapitaliseasilyavailableforbusiness

•Financeandbankingregulationissufficientlyadequate

7

10

12

8

9

10

34 33

2017 2016

•Investmentrisk(Euromoneycountryriskoverall(scalefrom0-100))


2017 2016



2016

Hong Kong

Denmark

912

15

20 21

2013 2014 2015 2016 2017

FINANCE

Switzerland Luxembourg

USA

3.3Finance


Malaysia Thailand Philippines

Singapore Indonesia

201715 9

WORLD

ASEAN

RANK

TREND

15 17 20 29 28

5

321

4

2013 2014 2015 2016 2017

Hong Kong

Taiwan Austria

•Useofbigdataandanalytics(Companiesareverygoodatusingbigdataandanalyticstosupportdecision-making)

•Opportunitiesandthreats(Companiesareverygoodatrespondingquicklytoopportunitiesandthreats)

•Changingmarketconditions(Companiesaregenerallyextremelyawareofchangingmarketconditions)

5

6

9

-

-

-

27 24

2017 2016

•Ethical practices are implemented in companies


2017 2016



2016

UAE Denmark4

2

6

9

15

2013 2014 2015 2016 2017

MANAGEMENT PRACTICES

3.4ManagementPractices

Singapore Malaysia Indonesia

Philippines Thailand

201722 11

WORLD

ASEAN

RANK

TREND

6 18 22 23 24

5

321

4

2013 2014 2015 2016 2017

•Digitaltransformationincompaniesisgenerallywellunderstood

10 -

31 23

2017 2016

•Imageabroadorbrandingofyourcountryencouragesbusinessdevelopment


2017 2016

CONTRIbUTING FACTOR


2016

Hong Kong

Sweden

Ireland

Netherlands

UAE

4 4

811

22

2013 2014 2015 2016 2017

ATTITUDES AND VALUES

3.5AttitudesandValues


ASEAN

WORLD

RANK TREND

2017 2016

32 31

USASwitzerland Norway

1 2 3 4 5

Singapore

7

Malaysia

32

Thailand

49

Philippines

54

Indonesia

59

Sweden Denmark

25 25 27 31 32

2013 2014 2015 2016 2017

4.0 INFRASTRUCTURE

TOPPERFORMERS

Extenttowhichbasic,technological,scientificandhumanresourcesmeettheneedsofbusiness

4.1BasicInfrastructure


Malaysia Indonesia

201716 15

WORLD

ASEAN

RANK

TREND

2 16 34 45 57

5

321

4

2013 2014 2015 2016 2017

•Population-growth(%change)

•Dependency ratio (Population under15andover64yearsold,dividedbyactivepopulation(15to64 years))

12

13

-

12

44 41

2017 2016

•Accesstocommodities(basicresources,food,etc.)isadequatelyaddressed


2017 2016



2016

Netherlands Qatar

12 13 1215 16

2013 2014 2015 2016 2017

BASIC INFRASTRUCTURE

Singapore NorwayIceland


4.2TechnologicalInfrastructure



201720 23

WORLD

ASEAN

RANK

TREND

1 20 36 42 54

5

321

4

2013 2014 2015 2016 2017

•High-techexports (%manufacturedexports)

• InvestmentinTelecommunications(%ofGDP)

•Public-privatepartnershipsaresupportingtechnologicaldevelopment

•Cybersecurityisbeingadequatelyaddressedbycorporations

•Technologicalregulationsupportsbusinessdevelopmentandinnovation

4

4

8

12

15

3

54

5

10

13

45

45

49

43

2017 2016

• Internetbandwidthspeed(Averagespeed)

•Broadbandsubscribers(Numberofsubscribers per 1000 inhabitants)


2017 2016



2016

Netherlands FinlandSingapore

China Switzerland

13

5 5

2320

2013 2014 2015 2016 2017

TECHNOLOGICAL INFRASTRUCTURE

4.3ScientificInfrastructure


Malaysia Indonesia

201729 29

RANK

TREND

12 29 48 52 57

5

321

4

2013 2014 2015 2016 2017

•Science degrees (%oftotalfirstuniversitydegreesinscience and engineering)

5 5

44 44

2017 2016

•ValueaddedofKTIindustries(%ofGDP)

2017 2016

CONTRIbUTING FACTOR


2016

28 28

29 29 29

2013 2014 2015 2016 2017

SCIENTIFIC INFRASTRUCTURE

ChinaUSA Japan

SwitzerlandIsrael

ASEAN

WORLD


4.4Health&Environment

Singapore Philippines Indonesia

Malaysia Thailand

201743

WORLD

ASEAN

RANK

TREND

25 43 49 57 58

5

321

42013 2014 2015 2016 2017

•Healthinfrastructuremeetstheneedsofsociety

18 17

59

53

52

50

44

56

52

46

51

43

2017 2016

•Totalhealthexpenditure(%ofGDP)

•Medicalassistance(Numberofinhabitants per physician and per nurse)

•Renewable energies (Share ofrenewablesintotalenergyrequirements, %)

•Energy intensity (Total energy consumedforeach1000US$ofGDP in MTOE)

•Lifeexpectancyatbirth(Averageestimate)

2017 2016

CONTRIbUTING FACTOR


2016

Switzerland

40

42

36 36

40

43

2013 2014 2015 2016 2017

HEALTH & ENVIRONMENT

Norway Sweden

Denmark Finland

4.5Education



201740 38

RANK

TREND

5 40 54 59 61

5

321

4

2013 2014 2015 2016 2017

•Pupil-teacherratio(primaryeducation)(Ratioofstudentstoteachingstaff)

12 11

52 55

2017 2016

•Illiteracy(Adult(over15years)illiteracyrateasapercentageofpopulation)

2017 2016

CONTRIbUTING FACTOR


2016

ASEAN

WORLD

Denmark

Finland Belgium Cyprus

Singapore

34 32 35 38 40

2013 2014 2015 2016 2017

EDUCATION


ACCELERATING IMPLEMENTATION

At 24th position, the Government is resolute to continue to accelerate implementation initiatives to ensure the future of Malaysia’s competitiveness is sustained. In this regards, competitiveness of the nation depends

on the medium to long term productivity and growth prospects of the national economies. In line with this, productivity has been as the game changer to achieve sustainable and inclusive growth and to raise labour productivity levels at RM 92,300 per worker by 2020 as outlined in the 11th Malaysia Plan.

The holistic approach at the national, sectoral and enterprise levels to enhance productivity will in turn improve Malaysia’s competitiveness. Thus, the timely launch of the Malaysia Productivity Blueprint (MPB) will complement efforts in improving Malaysia’s competitiveness performance through its thrusts:

• Building workforce of the future;

• Driving digitalization and innovation;

• Making industry accountable for productivity;

• Forging a robust ecosystem; and

• Securing a strong implementation mechanism

To keep up the momentum towards enhancing Malaysia’s performance, intensive process of engagement with various government agencies through cluster working group and industry players is critical. Concerted efforts and commitment from government ministries and agencies, academicians as well as the private sectors will be further and prioritized.

Additionally, to the true competitiveness position of the country, cooperation and collaboration among data providing agencies with international organisations in providing quality data will be continued to ensure accuracy. At the same time, benchmarking and best practices from other countries are crucial for Malaysia to identify gaps and take actions to improve our performance.

MPC | WORLD COMPETITIVENESS YEARBOOK 2017 40 | 14 |WORLD COMPETITIVENESS YEARBOOK 2017 | MPC

LEARNING FROM OTHERS

CHInA : RObuSt ECOnOMIC PERFORMAnCE FOR GROwtH

TheChineseeconomyexperiencedastonishinggrowthinthelastfewdecadesthatcatapulted

thecountrytobecometheworld’ssecondlargesteconomy.In1978,whenChinastartedtheprogramofeconomic reforms, thecountry rankedninth innominal grossdomestic product (GDP)withUSD214billionwhereitjumpedtosecondplacein2013withanominalGDPofUSD9.2trillionandremainedthesecondlargesteconomyintheworld.

China’s 6.9% economic expansion in the firstquarter of 2017 is mainly due to the increasingroleoftheconsumptionandservicesectors,ratherthaninfrastructurespendingandcreditgrowth.ThefirstquarterGDPgrowthacceleratedfrom6.8%inthepreviousquarterand77.2%ofitwasdrivenbyconsumption.Meanwhile, the service sector rose7.7%year-on-year in thefirstquarter,outpacinga3%increaseinagricultureand6.4%inthesecondaryindustry.ThepercapitarealdisposableincomeofChinese nationwide increased 7% year-on-year inreal terms, outpacing theGDPgrowth rate in theperiod,whilethatofruralresidentsroseatafasterpaceof7.2%.

The Chinese economy has not only been ableto avoid a hard landing, but is stabilising andimprovingwithbetterstructureandmorejobs.Itspeoplearenowspendingmoreonservicesandthedomesticwaveofinnovationsandentrepreneurshiphadbroughtinnewbusinessesandnewmethodsof consumption. Innovation and start-ups arealso a steady source of new jobs and incomeincrease,wherenewjobswerecreatedmakingtheunemploymentratestayingunder5%.

TheChinesearenowthewealthiesttheyhaveeverbeenastheynowhavestrongbuyingpower.This

stemmedfromarisingmiddle class whichover the 30-yearperiodhasseen70%of their populationliftedoutofpoverty.Also, their accessto technologicaladvancements andonline shopping, alongwith a reduction in the statecontrolhasalsoledtogreaterbuyingpower.

China recently revealed ‘Made in China2025’ strategy guidelines revolve around themanufacturing evolution, relating specificallyto innovate productions. As Germany makesstrides with its ‘Industrie 4.0’ programme, Chinaon the other hand, competes for industry lead.Industry 4.0 is intelligent manufacturing wheretheInternetisusedtoconnectsmallandmedium-sizedcompaniesinamoreefficientwayinglobalproductionandinnovationnetworks.While ‘Madein China 2025’ is the first ten-year action plandesignedtotransformChinafromamanufacturinggiant that relies on low-cost labor into a worldmanufacturing power. The plan is designed toincrease national competitiveness and stimulateinnovationratherthansimplysupportingasingleindustry.

HOnG KOnG : EFFICIEnt And buSInESS-FRIEndLY GOvERnMEnt

HongKonghasbuilta reputationasa regionalbusiness hub, a natural gateway connecting

EastandWestandthehomeofahighlyproductiveworkforce. Known for its business-friendlyenvironment, free trade as well as open and faircompetition,HongKonghasawell-establishedandcomprehensivefinancialnetworks,aflexiblelabourmarketwith awell-educated and highlymotivatedworkforceandasimple,low-taxsystem.

Hong Kong is ranked the world’s freest economyfor the 23rd consecutive year by the US-basedHeritage Foundation 2017. Its high-quality legalframework, which provides effective protectionof property rights and strong support for the ruleof law, continues to be a cornerstone of strength.There is little tolerance for corruption as thegovernmentintegrityissupportedbyahighdegreeoftransparency.Itaimstoprovidethemostbusiness-friendly conditions possible such as a clean andefficientadministrationandaspecialresponsibilityto remove market restrictions to promote faircompetition. It has made considerable stridesfacilitating the development of financial marketsinafairandefficientmannerandinopeninguptheinformation and telecommunications technologyand broadcasting markets. The Government alsohas a responsibility to help industries where itsbusinesses enjoy competitive advantages in newmarkets.

TheGovernmentfollowsprudentfiscalmanagementwhilemaintainingasimpletaxstructurewithlowtaxrates.Thisprovidespeoplewiththeincentivetoworkand entrepreneurs to invest. The corporate profitstaxrateof16.5%andsalariestaxrateof15%arelowbyinternationalstandards.Therearenorestrictionsoncapitalflows intoandoutofHongKong.ThesefactorshaveenabledHongKongtobecomealeadinginternationalfinancialcentre.Asoneof theworld’smostliberaleconomicsystemsduetoitsfreetradepolicy, there are no trade barriers and no limit forforeignonshoreandoffshoreinvestments.

Hong Kong’s financial markets are distinguishedby a high degree of liquidity. It operates undereffective and transparent regulations that meetinternationalstandards.Ahighlyeducatedworkforceandeaseofentryforoverseasprofessionalsfurthercontributetothedevelopmentoffinancialmarkets.Itsmatureandactive foreignexchangemarkethasmade it an integral part of the globalmarket as ithas linkswithcentresoverseastofacilitateforeignexchange dealing 24 hours a dayworldwide.HongKong stockmarket is one of theworld’s largest intermsofmarketcapitalisation.TheShanghai-HongKong Stock Connect, launched in November 2014,reinforcesHongKong’spositionasaninternationalfinancial centre and a premier offshore Renminbi(RMB) hub. In recent years, the Government hasbeenpromotingthefurtherdevelopmentofthebondmarketthroughtheGovernmentBondProgramme.Ithas provided the necessary financial infrastructureandtaxincentives,inadditiontopromotingthelocalbondmarketoverseasandontheMainland.


GERMAnY : buILdInG FutuRE tECHnO-SAvvY GEnERAtIOn FOR SuStAInAbLE dEvELOPMEnt

TheGermanVocationalEducationandTraining(VET) system, known as the dual training

scheme,ishighlyrecognizedworldwideduetoitscombinationoftheoryandtrainingembeddedinareal-lifeworkenvironment.TheDualVETsystemis firmly established in the German educationsystemandhasbeena long-standing, keypillarofGermany’sremarkableperformanceasamajorindustrial power. Themain characteristic of thedual system is cooperation between small andmediumsizedcompaniesononehand,andpublicvocationalschoolsontheother.

The Vocational Training Act of 1969, whichwas amended in 2005, introduced this tight-knit alliance between the Federal Government,thefederalstatesandcompanieswithaviewtoprovideyoungpeoplewithtraininginoccupationsthatarerecognisednationwideanddocumentedaccordingly through certificates issued by acompetentbodysuchasthechamberofindustryand commerce or chamber of crafts and tradesrespectively. The system puts young peoplethrough three-year traineeships composed ofclassroominstructionintrade-schoolcoursesandon-the-job training at participating companiesunder the supervisionof skilledmentors.Youngpeopleemerge from theseapprenticeshipshavethe skills and know how to get a job done in areal work environment. Young graduates fromDual VET apprenticeships are offered long-termemploymentatthecompanywheretheydidtheirapprenticeshiponcetheygraduate.

Employers and trade unions are the drivers inupdating and creating new training regulationsand occupational profiles or modernising furthertraining regulations. As a result, training, testingand certificates are standardised in all industriesthroughout the country. This assures that allapprenticesreceivethesametrainingregardlessofregionandcompany.The Government also stresses the importanceofdiversityinresearchwithanallocationofmorethan USD100 million, where 70% of it driven bytheindustries.Germanyisinthetop10countriesthatdevotealargepercentageofeconomicoutputtoresearchanddevelopmentandalsoincreatingnew innovations. The combination of investmentin research, the actual R&D process and newinnovationsper capitaplantsGermany in the top10 of both in The Global Technology Index andGlobal Innovation Index 2016. As a result, morethan80,000patentsweregrantedbetween2012to2014.

On top of that, Germany also excel in theenvironmental aspect through the RenewableEnergy Act 1990 and presently is considered thefourth greenest country in theworld. In 2010, 10billioneuroswasinventedinrenewableenergywithan estimated 340,000 employees in this sector.Furthermore,94%ofGermansseerenewableenergyasvitalasitisrootedintheGermanmindset.


Appendix1APPENDICES


COUNTRIES2017 2016

Hong Kong

SwitzerlandSingapore

USANetherlandsIrelandDenmarkLuxembourg

SwedenUAENorway

CanadaGermany

TaiwanFinlandNew ZealandQatarChina MainlandUnited Kingdom

IcelandAustraliaIsrael BelgiumMalaysia

AustriaJapan

ThailandCzech Republic

KoreaEstoniaFranceKazakhstanLithuaniaSpain

ChileSaudi ArabiaCyprus

PolandPortugal

LatviaPhilippines

IndonesiaSloveniaItaly

IndiaRussiaTurkey

MexicoBulgaria

RomaniaSlovak Repu blicHungary

South AfricaColombiaPeruJordanGreeceArgentina

CroatiaUkraineBrazilMongolia

Venezuela

RANK123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263

RANK1243876115159101214201613251823172122192426282729313247303436n/an/a3339374248433541443845504940465251545356555859576061

VALUE100.0099.6699.4998.6696.5595.7995.5695.0694.9694.0893.0792.2591.5990.4888.8988.6788.1087.7686.7886.4085.2585.1083.9183.5383.3382.2780.1078.9678.6577.7677.6876.3475.6274.8474.4874.3373.7773.7272.1771.8571.8071.1270.7570.5469.7068.8568.1867.3065.7364.7464.7364.4262.3261.7960.9857.9657.7657.6556.5256.1355.8248.1432.74

VALUE100

98.0297.6597.8891.3291.5491.7690.0292.3586.0790.0590.0588.5786.3782.0485.6186.7279.3583.3480.5884.2780.8380.6983.0580.1678.7274.6876.1574.2073.5573.4662.6474.0469.3567.44n/an/a

71.3066.4166.5565.5462.3864.8768.7165.8363.9466.5563.2461.7462.2765.8962.6557.8058.2956.2056.8852.1353.7551.5946.5151.6845.7932.60

THE WORLD COMPETITIVENESS SCOREBOARD 2017

Appendix2

COMPETITIVENESS RANKING BY POPULATIONS GREATER THAN 20 MILLION

COUNTRIESRANK

USA

Canada

Germany

Taiwan

China Mainland

United Kingdom

Australia

Malaysia

Japan

Thailand

Korea

France

Spain

Saudi Arabia

Poland

Philippines

Indonesia

Italy

India

Russia

Turkey

Mexico

South Africa

Colombia

Peru

Argentina

Ukraine

Brazil

Venezuela

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

1

2

3

4

8

6

5

7

9

10

11

12

14

n/a

13

18

21

15

17

19

16

20

23

22

24

25

27

26

28

97.88

90.05

88.57

86.37

79.35

83.34

84.27

83.05

78.72

74.68

74.20

73.46

69.35

n/a

71.30

65.54

62.38

68.71

65.83

63.94

66.55

63.24

57.80

58.29

56.20

53.75

46.51

51.68

32.60

98.66

92.25

91.59

90.48

87.76

86.78

85.25

83.53

82.27

80.10

78.65

77.68

74.84

74.33

73.72

71.80

71.12

70.54

69.70

68.85

68.18

67.30

62.32

61.79

60.98

57.65

56.13

55.82

32.74

VALUE

2017

RANK VALUE

2016

COMPETITIVENESS RANKING BY GDP PER CAPITA LESS THAN US$ 20,000

COUNTRIESRANK VALUE

2017

RANK VALUE

2016

China Mainland

Malaysia

Thailand

Czech Republic

Estonia

Kazakhstan

Lithuania

Chile

Poland

Portugal

Latvia

Philippines

Indonesia

India

Russia

Turkey

Mexico

Bulgaria

Romania

Slovak Republic

Hungary

South Africa

Colombia

Peru

Jordan

Greece

Argentina

Croatia

Ukraine

Brazil

Mongolia

Venezuela

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

2

1

4

3

6

18

5

8

7

11

9

14

19

13

15

10

16

21

20

12

17

23

22

25

24

27

26

29

30

28

31

*

87.76

83.53

80.10

78.96

77.76

76.34

75.62

74.48

73.72

72.17

71.85

71.80

71.12

69.70

68.85

68.18

67.30

65.73

64.74

64.73

64.42

62.32

61.79

60.98

57.96

57.76

57.65

56.52

56.13

55.82

48.14

32.74

79.35

83.05

74.68

76.15

73.55

62.64

74.04

67.44

71.30

66.41

66.55

65.54

62.38

65.83

63.94

66.55

63.24

61.74

62.27

65.89

62.65

57.80

58.29

56.20

56.88

52.13

53.75

51.59

46.51

51.68

45.79

32.60

*Country that has GDP greater than US$ 20,000

COMPETITIVENESS RANKING BY ASEAN REGION

COUNTRIES

COUNTRIES

RANK

RANK

VALUE

VALUE

2017

2017

RANK

RANK

VALUE

VALUE

2016

2016

Hong Kong

Singapore

Taiwan

New Zealand

China Mainland

Australia

Malaysia

Japan

Thailand

Korea

Philippines

Indonesia

India

Mongolia

Singapore

Malaysia

Thailand

Philippines

Indonesia

1

2

3

4

5

6

7

8

9

10

11

12

13

14

1

2

3

4

5

1

2

3

4

7

5

6

8

9

10

12

13

11

14

1

2

3

4

5

100.00

99.49

90.48

88.67

87.76

85.25

83.53

82.27

80.10

78.65

71.80

71.12

69.70

48.14

99.49

83.53

80.10

71.80

71.12

100.00

97.65

86.37

85.61

79.35

84.27

83.05

78.72

74.68

74.2

65.54

62.38

65.83

45.79

97.65

83.05

74.68

65.54

62.38

COMPETITIVENESS RANKING BY ASIA PACIFIC REGION


Appendix3 Appendix4

The Inter-AgencyPlanningGroup (IAPG)onCompetitivenessData is ledby the MalaysiaProductivityCorporationto:

1. Coordinate and collaborate efforts in ensuring competitiveness data is current andreflectiveoftheactualsituationinMalaysia;

2. ProvideandvalidatedatarequiredbyIMD;and3. EngagewithInternationalDataProviderssoastoensureMalaysia’scompetitivenessdata

iswellrepresented. TheIAPGmembersarerepresentativesfrom:•DepartmentofStatisticsMalaysia(DOSM)•CentralBankofMalaysia(BNM)•MinistryofFinance(MOF)•BursaMalaysia•MinistryofEducation(MOE)•MinistryofHigherEducation(MOHE)•PublicWorksDepartment(JKR)•InlandRevenueBoardofMalaysia(IRB)•MalaysiaScienceandTechnologyInformationCentre(MASTIC)•MinistryofDomesticTrade,Co-operativeandConsumerism(MDTCC)•EnergyCommission(ST)•MinistryofHumanResource(MOHR)•ImmigrationDepartmentMalaysia(IMI)•EmployeesProvidentFund(EPF)•NationalWaterServicesCommission(SPAN)•NationalPropertyInformationCentre(NAPIC)

MPCwishestoexpressourgratitudetoallMinistriesandAgenciesfortheircooperationinprovidingdataforWCY2017.

INTER-AGENCY PLANNING GROUP (IAPG)ON COMPETITIVENESS DATA

PAVING THE WAY TO ACHIEVE PRODUCTIVITY TARGETS SET FOR 2020


Appendix5

Link to World Competitiveness Yearbook 2017:

www.imd.org/wcy2017

GlobalCompetitivenessSectionMalaysiaProductivityCorporation(MPC)

A-06-01,Level6,BlockA,PJ8No.23,JalanBarat,Section8

46050PetalingJayaSelangorDarulEhsan

MALAYSIA

Tel:+603-79600173Fax:+603-79600206

Email:[email protected]

URL:www.mpc.gov.my

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