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f Monitoring and Evaluation Module for the Government of India (RGNDWM) CRSP I Total Sanitaiton Campaign MONITORING AND EVALUATION MODULE DESIGN September 2004 New Delhi Supported by water§P sanitation program Created by Knowledge Links Private limited + svnergv Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized

World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

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Page 1: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

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Monitoring and Evaluation Module for the Government of India (RGNDWM) CRSP I Total Sanitaiton Campaign

MONITORING AND EVALUATION MODULE DESIGN

September 2004 New Delhi

Supported by

water§P sanitation program

Created by

Knowledge Links Private limited

+ ~oral svnergv Con~.~·~=te~

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Page 2: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~ Knowledge Links

~ Private Limited + Total S1111erov Consulting -------------,--------------- f'rl!fflteUmlllHI

CONTENTS

C-ontents

List of Figures

List of Tables

Abbreviations

Executive Summary

Chapter 1 Introduction

Chapter 2 Quantitative Window

Chapter 3 Qualitative Window

Chapter 4 Integration Mechanism

Chapter 5 M&E Management Structure

Annexures

Annex I.A Log-frame for M&E Sanitation

Anne~x I.B Computer-based MIS Indicators

Annex I.C Input formats

Annex 1.0 Output formats

Annex II.A State Periodic Review

Annex II.B District Periodic Review

Annex III.A Inland Letters

Annex III.B Feedback Reports

Annex IV Management Structure

Annex V Cost Estimates

Design- M&E Module for Go! (RGNDWM) CRSP I Total Sanitation Campaign

ii

ii

iii-iv

v-xxiii

01-15

16-23

24-49

50-63

64-70

71-74

75-78

79-90

91-109

110-121

122-132

133-136

137-139

140-140

141-145

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list of Figures

Figure 1.1

Figure 1.2

Figure 2.2

List of Tables

Table 1.1

Table 1.2

Table 3.1

Table 3.2.1

Table 3.2.2 Table 3.2.3

Table 3.3

Table 3.4

Table 3.5 Table 3.6

Table 3.7

Table 3.8

Table 3.9

Table 3.10

Table 4.1

Table 4.2

Table 4.3

Table 4.4

Table 4.5 Table 4. 6 Table 4.7

Table 4.8

Organizational Structure of TSC

Schematic presentation of proposed monitoring and evaluation system

Master T abies

Objectives of TSC and underlying assumptions

Logical framework for developing indicators

Periodic Review: Issues to be reviewed at State, District and Village levels

Review Activities and Methods for Periodic Review Teams at State Level

Review Activities and Methods for Periodic Review Teams at District Level

Review Activities and Methods for Periodic Review Teams at Village Level State indicators (related data to be cross-checked)

District indicators (related data to be cross-checked)

Scheme/ village indicators (related data to be cross-checked)

Internalization of community monitoring: Review activities and methods

Action taken based on periodic review: Review activities and methods

Break-up of Marks of Core Performance in the PIC:

Community Monitoring Issues and Indicators

Community Monitoring Indicators and Tools

PIC overview - dimensions (including both water supply and

other related dimensions)

PIC with Water Supply and Sanitation Dimensions included

PIC Overview (details of sanitation dimension across levels)

Marking pattern of the core performance at the village/scheme levei Categories of evaluation and scores Community M&E parameters and allotted marks Benchmark Matrix (from quantitative MIS indicators)

Benchmark categories and quality points

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign ii

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AIR

APL

AWL

BPL

BWL

CAP

CBOs

COs

CM&E

CMG

CPs

CRSP

CSCs

DEOs

DPR

DWSC

DWSM

FP

GOI

GP

GPs

HHs

HRD

IHHLs

IEC

ISDN

IT

M&E

MIS

MMs

MORD

MTAs

NGOs

NGP

NIC

NSSC

O&M p

Abbreviations

All India Radio

Above Poverty Line

Anganwadi Latrine

Below Poverty Line

Balwadi Latrine

Community Action Plan

Community-based Organizations

Compact Disks

Community Monitoring &Evaluation

Community Monitoring Group

Compost Pits

Central Rural Sanitation Programme

Community Sanitary Complexes

Data Entry Operators

Detailed Project Report

District Water and Sanitation Committee

District Water and Sanitation Mission

Financial Progress

Government of India

Gram Panchayat

Garbage Pits

Households

Human Resource Development

Individual Household Latrines

Information education communication

International Straight Dialling Network

Information Technology

Monitoring and Evaluation

Management Information System

Mahila Mandals

Ministry of Rural Development

Mother Teacher Associations

Non Government Organisations

Nirmal Gram Puraskar

National Informatics Centre

National Scheme Sanctioning Committee

Operation and maintenance

Process/ Planning

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign

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~ Knowledge Links ~ + Totaillllilllf!l;;;::g

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PCs

PIC

PIP pp

PR

Pre-P

PRis

PTAs

RDBMS

RGNDWM

RSMs

RWSS

SC/ST

SHGs so SPs

SQL

SSLs

SRP

SRS SRSP

SWSM

TOR

TSC VMW

vwsc WSP-SA

YMs

ZP

Personal Computers I Production centres

Performance Index Card

Project Implementation Plan

Physical Progress

Periodic Review

Pre-planning

Panchayati Raj Institutions

Parent Teacher Associations

Relational Database Management Systems

Rajiv Gandhi National Drinking Water Mission

Rural Sanitary Marts Rural water supply and sanitation

Scheduled Caste/ScheduledTribes

Self Help Groups

Support Organisation

Soak-pits

Sequential Language

School Sanitary Latrines

Sector Reform Program Systems Requirements and Specifications

State Rural Sanitation Programme

State Water and Sanitation Mission

Terms of reference Total Sanitation Campaign

Village Maintenance Worker

Village Water and Sanitation Committee

Water and Sanitation Program - South Asia

Yuvak Mandals

Zilla Parishad/Panchayat

Design- M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign iv

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EXECUTIVE SUMMARY

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1. Total Sanitation Campaign: Reform Initiative in Rural Sanitation

The Total Sanitation Campaign (TSC) marks a major policy shift from a subsidy based supply driven approach to an incentive based demand responsive approach to sanitation in the country. The focus now is on total sanitation at the community level as against some individual sanitary latrines at the household level. The idea is to have fully sanitised villages free from open defecation, dry latrines and manual scavenging, and safe disposal o1~ solid waste and waste water.

The strategy is to make the programme community led, people centered and demand re!sponsive with increased emphasis on awareness creation and demand generation for sanitary facilities at the household and community level. Another major area of thrust is clean village environment. The TSC is demand responsive and community-led in the s19nse that local communities have to be mobilised to undertake the responsibility for planning, implementation and operation and maintenance of assets. This people-centered approach of the TSC is aimed not only at creating community ownership of the assets created, but also at promoting behaviour change in people in order to ensure health and hygiene benefits on a sustainable basis.

TSC envisages closer inter-linkages with Panchayat Raj Institutions in consonance with the spirit of 73rd Amendment to the Constitution and, as far as possible, its implementation is to be integrated with that of the recently launched country-wide community-based rural water supply program known as Swajaldhara.

The Total Sanitation Campaign thus in brief embodies a shift from a high subsidy to a low subsidy regime, greater community involvement, choice of technology according to customer preferences, emphasis on software activities for capacity building, institutionalization of participative processes and development of back-up services.

1.1 Reform Agenda of TSC

The key elements of the reform agenda of TSC are :

~ community-based approaches and processes, ~ creation or an enabling environment, ~ promotion of usage of sanitary facilities ~ sustainability of assets created through ongoing operation and maintenance ~ change in persona~ domestic and environmental health and hygiene

behaviour/practices

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1.2 Campaign Objectives, Components and Structure

1.2. 1 Objectives

The main objectives of the TSC, as stated in the RGNDWM guidelines are to:

• Bring about an improvement in the general quality of life in the rural areas. • Accelerate sanitation coverage in rural areas. • Generate felt demand for sanitation facilities through awareness creation and

health education. • Cover schools/Anganwadis in rural areas with sanitation facilities and promote

hygiene education and sanitary habits among students. • Encourage cost effective and appropriate technologies in Sanitation. • Eliminate open defecation to minimize risk of contamination of drinking water

sources and food • Conved dry latrines to pour flush latrines, and eliminate manual scavenging

practice, wherever in existence in rural areas.

1.2.2 Campaign Components

a) Start-up Activities b) IEC Activities c) Rural Sanitation Marts and Production Centers d) Construction of Individual Household Latrines {IHHLs) e) Construction of Community Sanitary Complexes f) School Sanitation and Hygiene Education g) Administrative charges

1. 2. 3 Campaign Or..qanizational Structure

Planning and implementation of the Total Sanitation Campaign at the District level would be carried out by the Zilla Panchayat. In case where Zilla Panchayat is not in existence, a District Water and Sanitation Mission would be constituted to implement the project. However, both the TSC and Swajaldhara should be implemented by the same agency and the line departments have to play a catalytic role in the process.

The TSC would be implemented by the Panchayati Raj Institutions at all levels. They would facilitate social mobilization, help maintain the clean environment by way of safe disposal of wastes, act as the custodian of the assets such as the Community Sanitary Complexes (CSCs), environmental components, drainage etc. constructed under the TSC and can also open and operate the Production Centres/Rural Sanitary Marts. However, at the village level, representative Village Water and Sanitation Committees (VWSCs) would be formed, which would be responsible for day-to-day informed decisions regarding the planning and implementation of the project.

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NGOs have to be actively involved in IEC (software) activities as well as in hardware activities. They can also open and operate Production Centres and Rural Sanitary Marts and may be engaged to conduct base line surveys and PRAs specifically to determine key behaviours and perceptions regarding sanitation, hygiene, water use, O&M, etc.

States would have more of an advisory role and ensure co-ordinating, monitoring and evaluation of progress and achievements of TSC. States can take up IEC and HRD activities for the whole state and engage required specialist consultants for which funds may be provided to the states by GOI on a 75:25 sharing pattern. These funds would be outside the TSC funds.

Proposals received from the districts, through the state channel, will be examined by the NSSC, which will be chaired by the Secretary, Drinking Water Supply Department. The Rajiv Gandhi National Drinking Water Mission will also have the mandate of arranging for periodic reviews of the states' performance with regard to TSC and evaluating and reviisiting TSC policies and guidelines accordingly.

1. 3 Current Reporting and Momloring Practices

Thn GOI has already put in place a reasonably supportive monitoring and evaluation system comprising the following:

);- Household Survey Questionnaire and Base-line Survey );- Project District Sanitation Data Base );- Monthly and cumulative annual progress reports - both physical and financial

to be submitted by each participating state to GOI. );- Regular field inspections by state and district officials );- Periodic Reviews by SWSM and RGNDWM );- Web-based online progress tracking system

Th1e existing M & E system being followed by GOI basically captures physical and financial progress of the project. In view of the process driven nature of the reform initiative of TSC, there is a felt need to develop an M & E design which could assess qualitative aspects such as generation of demand and creation of an enabling environment. These qualitative dimensions of the programme are expected to result in community's enhanced demand for household and community latrines, promotion of different types of technology for sanitation facilities suited to local needs and conditions, and their sustained maintenance and usage.

The TSC M&E module design, while building on the existing system already in use at RGNDWM, adds considerable value to the monitoring and evaluation exercise by making it an interactive exercise in continuous learning and action. The TSC module is to be plugged into the M&E system designed for the Swajaldhara program. The integrated delivery of these two programmes in some states will provide a suitable platform for the launching of this plug-in module.

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1. 4 Conceptual Approach to Proposed TSC M&E system

Table 1.1 :Objectives of TSC and underlying assumptions

1' : ' .· ,·':' :: ': o.:f u· ., •• •

: .. ,.,'.:•'; , ... ., .. I' ',,•· ...... ·.·• u"dei'l~d~q~i~hjP;trc:l~,~,ofobjec~ivei.,.· ·. ·,.: r ••,·••.· .••• ,.,••'•.•·,. · .. <: .. ::·,· ~~~ •v.es :.,.·:. ;.':' ·' '···''•·

Bring about an improvement in the general quality of Improvement in the general quality of life in the rural life in the rural areas areas is critically dependent on sanitation facilities and

practices

Accelerate sanitation coverage in the rural areas Acceleration of sanitation coverage in the rural areas is the key to improved sanitation practices.

Generate felt demand for sanitation facilities through Awareness creation and health education lead to awareness creation and health education generation of felt demand for sanitation facilities.

Cover schools in rural areas with sanitation facilities Promotion of sanitary habits in school children has a and promote sanitary habits among students determining positive influence on sanitary habits of the

households and the wider community.

Encourage cost-effective and appropriate Cost -effective and appropriate technologies in technologies in sanitation sanitation offer incentives for adoption of sanitary

practices to a range of community segments having varied financial position and expenditure priorities.

Eliminate open defecation to ..

risk of Elimination of open defecation would eliminate the m1n1m1ze contamination of drinking water sources and food dispersal of faeces and thus result in minimising the

risk of contamination of drinking water sources and food.

Convert dry latrines to pour flush latrines, and Practice of dry latrines and manual scavenging is eliminate manual scavenging, wherever in existence unsanitary and carries a high risk of dispersal of in rural areas faeces, particularly during transit and at disposal

points. Besides, manual scavenging is not only degrading for people engaged in carrying it out but also highly risky for their health as well. Therefore, this practice leads to health hazards and needs to be stopped, wherever in existence. Converting dry latrines into pour flush latrines would automatically lead to elimination of manual scavenging.

Table1.2: Logical framework for developing indicators

Goal: Improvement in the general quality of life in the rural areas Purpose: Reduction in morbidity rate by reducing incidence of faecal-oral disease

transmission

s.:; No~

I. Generating demand & creating an enabling environment (GDEE)

Pre-planning & Planning

Start-up & IEC activities

• •

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Executive Summary

Conducting baseline survey

Preparation of a demand­responsive Project Implementation Plan (PIP)

Designing and carrying out IEC activities

Arranging for adequate and trained man-power and appropriate use of resources for facilitating/implementing project activities

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II. Promotion of Implementation Construction of • Helping users make an informed Appropriate and IHHLs, SSLs, choice by sharing all the Cost-effective CSCs, available technology options of Technology and AWLs/BWLs, IHHLs with them Alternative RSMs and PCs • Promotion of RSMs and PCs for Delivery alternate delivery Mechanisms (PACT) • Construction of IHHLs, CSCs

and SSLs, AWLs/BWLs in a consultative manner

• Expenditure and community contribution for sanitation assets

Ill. Functionality, Implementation Construction of • Ensuring availability of water for Access and SSLs, CSCs, use in sanitary latrines Privacy of AWLs/BWLs, • Ensuring access and privacy to Sanitation sanitation facilities for women Facilities {FAPS) and girls

• Ensuring equity and access to sanitation facilities for SC/ST

IV. Usage, O&M Training (included • Improving the cleanliness of the Maintenance and in administrative village environment by proper Sustainability of charges use and maintenance of Sanitary Assets component) environmental sanitation items created (UMS) • Ensuring availability of trained

technician

• Ensuring use of sanitary latrines on a sustained basis

1. 5 Overall Framework of Proposed M & E system of TSC

The TSC module takes into account both the quantitative and qualitative aspects of the programme. The quantitative window consists of a set of indicators which contains process-based indicators as well as the performance-based physical and financial progress indicators in the already existing M&E system being followed by the TSC.

The qualitative window consists of a system of periodic reviews (PR) and a community monitoring and evaluation (CM&E) system. The periodic reviews are proposed to be conducted by RGNDWM and SWSMs at the state and district levels respectively. These reviews are to be carried out by a team of multidisciplinary professionals. The CM&E is to be undertaken by the users themselves primarily for their own purposes at the community level, but it would also inform the project management through the mechanism of inland letters. The performance at various levels in these two sub-components would be given some numeric value, so as to be reflected in the PIC system.

The Performance Index Card (PIC), which will be generated by the computerized MIS system to be operationalized at all levels, is the integrating mechanism of the system. The PIC is designed to integrate and rate the quantitative and qualitative performance of all stakeholders and functionaries at various levels in a holistic and comprehensive manner. A set of benchmarks derived from both the quantitative and qualitative indicators, and the

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Executive Summary

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procedure of analyzing project functioning against these, will also be utilized to measure performances and capture best practices in the sanitation sector for others to emulate.

Fig 1.2: The schematic presentation of proposed monitoring and evaluation system

I M&E SYSTEM - STRUCTURE I

RGNDWM

District State

so vwsc

Community '418

vwsc

District

State

RGNDWM

• PACT • FAPS

PIC • Scheme • District • State

1.6 Implications of a Plug-in Module with Swajaldhara

The integrated delivery of drinking water and sanitation services is fundamental to the functionality, usage and sustainability of assets created. Hence, it is important to have a single, integrated M&E system to be used by different implementing and facilitating agencies/bodies at the various project levels. It is in view of this that the TSC module is designed as a plug-in module to Swajaldhara M&E system.

Though to begin with, there would be states and districts where Swajaldhara and TSC would be implemented independently of each other. But at the same time, as per the current policy intent, both the programmes would have to be managed in an integrated manner over a period of time in all the states and districts. The TSC module is designed to cater to both these requirements. Moreover, the structure and management costs of administering this module would also be not much, as it is assumed that the infrastructure, hardware, personnel and other resources would be jointly shared by both Swajaldhara and TSC programmes.

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2. Quantitative Window

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The quantitative aspects of the campaign i.e. physical and financial progress will be captured through a set of objectively verifiable indicators that include process (P), physical pro~Jress (PP) and financial progress (FP) indicators. The information to be fed into the computer based MIS, would be determined by these indicators only. This information would be obtained through progress formats, which would be filled up by facillitating/implementing agencies in the field. All data entry will be done at the district level and the district programme management team will be responsible for analysis and generation of reports.

2.1 Key Assumptions

• Swajaldhara was designed as a modular system to accommodate multiple thematic plug-ins which were envisaged as:

o Total Sanitation Campaign (TSC) o Hygiene and Health o Water Quality Monitoring o Water Conservation Measures

• TSC represents the first thematic module of the overall Swajaldhara M&E System and has to be similar in its structure and design to the main system.

2.2 Deviations from Swajaldhara M&E Design

Certain deviations have been necessitated due to inherent differences in the program structures of both TSC and Swajaldhara programs.

i. No baseline data is available either at village or at habitation level, for the country as a whole. However, provision would be made for entering the baseline data at the district level,' as and when available.

ii. In Swajaldhara the schemes are designed and formulated at the habitation /

level, whereas in TSC the entire village (covering all habitations of the village) is the unit for scheme formulation and design.

iii. There are two sources of funds at the district level - one from the State and the other directly from Gal.

iv. In Swajaldhara the expenses incurred during the month were being captured under the categories of hardware, software and administrative expenses, while in TSC, expenses against each of the items are being captured and subsequently reflected in various reports.

v. Suitable indicators at the village level have been devised so that the eligibility of an individual/village/scheme for Nirmal Gram Puraskar can be

determined.

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vi. Data capture during the O&M phase has been limited to information on assets only and does not capture expenses.

2.3 Scoring Pattern

There are a total of 27 MIS indicators distributed over three levels of the project- village, district and state, on the basis of which· data would be collected. The maximum score of quantitative indicators at the village level is 500. At the district level, the maximum score against quantitative performance would be 500 out of which 50 marks would be based on district specific indicators, 50 marks as bonus for Nirmal Gram Puraskar and remaining 400 marks based on quantitative performance at the village level. At the state level, the maximum score against quantitative performance would be 500 out of which 100 marks would be based on state specific indicators and the remaining 400 marks would be based on quantitative performance at the village and district levels including bonus for Nirmal Gram Puraskar.

The quantitative scores obtained will then be combined with the qualitative scores which will be tabulated together to inform the Performance Index Card system by which each project village, district and state can be rated.

2.4 Supporting technology option

As the M & E system proposed for TSC is to be used in an integrated manner along with the Swajaldhara module, it would be utilizing the existing infrastructure. The computerised MIS of the system is web-based, in which both the application and the databases would be physically hosted on a server within RGNDWM. The entire data would be maintained within the centralized databases but the access to data by the respective states would be controlled.

2.5 Systems Requirements and Specifications (SRS)

Based on the ove~rall project design, a Systems Requirements and Specifications (SRS) document would be prepared. The core project database relates to other external datasets and users (through input and output formats). It would comprise of the following.

2 5 1 Database Structure

Data for the Computerized MIS can be classified as 'External Data' (available as Census and Habitation survey), 'Internal Data' (data related to system used, and support data for user lists), and 'Project Data' (data collected at Scheme, District, State and National levels). This data will then be processed to deliver the desired reports. The database design is characterized by two types of tables, namely (1) Master Table (one time entry) which would maintain the external and internal data, and (2) Transaction Table (providing for regular updates) to maintain all the project data set.

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-

Administrative set

States

Districts

Blocks

Revenue ~

village

t External database Census 2001

2.5.2 Interfaces

Fig 2.1: Master and Transaction Tables

Master Tables -Project Set

(Database Operation)

User Data Data for user lists

Transaction tables

Project set (Sanitation module)

RGNDWM

SWSM

ZP/DWSC

Scheme

Process Financial Progress Physical Progress

t Input Formats -Onetime ·Monthly

Output Formats -Monthly progress - PIC & Benchmark details

- Feedback: reports

• Input formats- Data Entry Forms

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Sector description

set

Habitation O&M Assets

t External database Habitation Survey

!'rl!latnllm!tell

-

Direct data entry in the computerized M & E System will be done through (1) Input forms for Internal Data to be manually entered through data entry screens and (2) Input forms

for Project Data set for data collected at Village/Scheme, Districts and State level is

through hard copy (paper) forms identified for each of these levels at defined frequencies (one-time or monthly), which will then be entered into the computerized MIS using data entry screens.

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• Output formats - Report Forms

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It may be noted here that the computerised MIS will automatically generate the RGNDWM monthly progress report partly, Performance Index Cards, including Benchmark details, and community feedback reports. In addition, the user would also have the freedom to query the database directly for any specific information s/he may require during the course of project management.

3. Qualitative Window

The qualitative window has two components of state and district periodic review and the community monitoring system.

3.1 Periodic Review

Periodic reviews of the states and districts would be commissioned by RGNDWM and SWSM respectively, with the prime objective of assessing the quality of processes and outcomes. It is expected that a team of multidisciplinary professionals having a sound understanding of sanitation and hygiene issues would be fielded for undertaking these periodic reviews. In states and districts where the Swajaldhara and TSC projects are being managed jointly at state and district levels, the review teams would look at both programmes simultaneously. Therefore, the management structure and the costs involved for conducting the Periodic Reviews, will not be duplicated and the exercise would be cost effective. However, where the TSC is being managed independently of Swajaldhara, the costs will have to be booked under the administrative component of the project.

For review of districts within a state, it would be the responsibility of the concerned SWSM to form a multi-disciplinary team of professionals engaged in planning and management of Swajaldhara districts as members of the review team. The SWSM would ensure that all the project districts are reviewed at least once in a year. Similarly, review of participating states would be carried out by RGNDWM at least once in a year in every participating state. This again has to be carried out by a multi-disciplinary team of professionals, selected carefully for their outstanding experience and insight in the sector. The periodic review team will also suggest a set of actions, which require immediate attention at the project end. The scores achieved in the periodic review of districts by SWSM would be entered in the respective District PICs. Similarly, scores achieved in periodic reviews commissioned by RGNDWM for States would be entered in the respective State PICs.

3. 1. 1 Outcomes to be reviewed

Periodic review would be undertaken in the two broad categories, namely programme qualitative assessment and moving towards Nirmal Gram Puraskar. These would entail the following:

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1. Programme qualitative assessment

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);;- Generating demand & Creation of an Enabling Environment; );;- Promotion of Appropriate and Cost-effective Technology and Alternative

Delivery Mechanisms; );;- Functionality, Access and Privacy of Sanitation Facilities; and );;- Usage, Maintenance and Sustainability of Sanitation Assets.

2. Moving towards Nirmal Gram Puraskar

);;- Coverage of sanitary latrines );;- Reduction in the practice of open defecation );;- Clean environment management

31.2 Review Activities and Methods for Periodic Review Teams at State, District and VIllage Levels

In order to determine the scores to be earned for each of the above contributing factors in each category, the Periodic Review teams conducting both the State and the District PRs will have to undertake various review activities like perusal of relevant documents, transect walks, observation, focused group discussions and individual interviews, community mapping exercises, visits to relevant institutions, checking data entries and so on.

3. 1. 3 Linkage with Performance Index Card and Benchmarks

The scores achieved in the state reviews organized by RGNDWM would be entered in the State PIC. Similarly, the scores achieved in the district reviews organized by SWSM would be entered in the district PIC.

As evident from the above description, the programme qualitative assessment is being carried out in the four benchmark categories. This is being done to capture the qualitative aspects of the related indicators, the quantitative information about which is already being obtained through the computerised MIS. The numerical value of each benchmark category would be worked out on the basis of actual percentage being achieved against ~~ach benchmark, as per the data available in the computerised MIS. The scores obtained loy states on the benchmark categories will be compared with the determined benchmark values. The final benchmark value will be ascertained by taking average percentage of values scored in respect of benchmark categories through computer based MIS and periodic review.

3.2 Community Monitoring & Evaluation (C-M&E) System

The purpose of C-M&E is to institutionalise the process of concurrent learning and action regarding TSC project planning and management at the community level. A participatory community monitoring system would empower the user communities by upgrading their organisational and management skills. This would also generate a wealth of data, which

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besides being used by the community for their own purposes, would also inform project management.

The C-M&E tools are essentially designed to promote interactive and experiential learning. They can also be used both by the literate and illiterate segments of the community equally effectively irrespective of their gender and class characteristics. However, the community capacity building and initial hand holding by the support agency and their community facilitators are of critical importance in this regard.

The community monitoring activities shall be undertaken during all the phases (planning, implementation, O&M) to ensure community control over all the key project processes and decisions. This would promote transparency in VWSC functioning and ensure greater user participation in scheme planning and management.

Community monitoring would involve collection of both qualitative and quantitative data and information. Special methods that stimulate group awareness, assessment and action would be utilized by communities for monitoring of activities and processes in the project.

The key steps that would be required for institutionalising community-monitoring system are:

1. Formation of a Community Monitoring Group and training them to undertake monitoring activities through use of tools for information collection.

2. Identification of key issues and concerns amongst communities through a process of consultation with VWSC and users.

3. Identification of indicators and dedication of the community monitoring group to a small set of monitoring activities.

A community monitoring group of 6-8 persons compnsmg representatives of VWSC, village maintenance worker (VMW), Anganwadi worker, an elderly lady, a school going girl child and representatives of disadvantaged sections etc. would be constituted for the purpose. This group would monitor issues of their concern and submit their assessment report to VWSC for action.

• Inland letters

Communities would be sending information to DWSC/ZP through printed inland letters on a bimonthly basis in planning and implementation phase and on a monthly basis in the

operation and maintenance phase. The inland letter would have mainly objective questions with yes/ no answers and would also have writing space for answers to few subjective questions. This would include information directly related to the issues of concern to the community and which DWSC/ZP would like to utilize for monitoring the performance in completed schemes.

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Th~e information coming on key issues would be assigned marks and would be fed into the computer for analysis and use .The information sent will be analyzed and directly used for pre~paring the PIC at the scheme level. DWSC/ZP would also analyze and send feedback/suggestions to communities based on the information received through inland letter system, in case there is a need for it.

• Feedback report

In order to foster transparency, and to provide the community with full access to the computerised MIS, some paper-based feedback reports in local language would be forwarded on a regular basis to the communities. They would thus exactly know what is recorded in the database about their scheme and may revert back to DWSC/ZP in case th1~y find any discrepancy.

4. Integration Mechanism

4.1 Performance Index Card (PIC)

The Performance Index Card (PIC) is the integrating mechanism of the system. The PIC would integrate the various components of the M&E system and act as the key mechanism for evaluating and comparing the performance across project schemes, across districts and across states.

Tine computerised MIS would generate three sets of PICs, one each for Village, District and State levels. Whereas the PICs would function as an instrument of self-assessment to b~~ used by the project village, districts and states for their own learning and improvement on a continuous basis, the use of state PIC by the GOI might include streamlining the release of funds to states by linking it to project performance.

The quantitative component of District PIC would have 80% village performance and 20% District performance. This latter 20% comprises of 10% marks based on the District MIS indicators and the remaining 10% in the form of a bonus for qualifying for the Nirmal Gram Puraskar. The qualitative component of the District PIC would comprise 20% of performance against C-M&E and 80% on performance against periodic review. The quantitative component of State PIC would comprise of 80% based on district and village performance and 20% on State performance. The qualitative aspect would comprise of 4% of performance against C-M&E and 16% against district periodic review and 80% of performance in the State periodic review.

• The structure of the PIC

The structure of the PIC would be identical for State and District and slightly adapted for schemes. The State and District PIC would have two components: MIS-based quantitative information and field-based qualitative information collected through periodic reviews. Qualitative information would basically be made available through periodic reviews commissioned by RGNDWM for State and by SWSM for Districts, and the corresponding score would be taken and entered in State and District PICs as appropriate. Scheme PIC

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would be based on quantitative information generated through computer based MIS and information received through community monitoring and evaluation in the form of inland letters.

The PIC would capture performance related to water supply, which is referred to as core performance and also potentially to other related dimensions such as sanitation, hygiene and health, water resources management and water quality monitoring.

PIC overview- dimensions (including both water supply and other related dimensions)

.. Component . . Core·Pei'forrrianC:e Extra initiatives . .. To.tar

.(Water sl.lpply · {Other related dimensions) .Marks .· .. dimef)Sion5 .· ... · · · .

Quantitative Indicators- Water Indicators- Thematic Modules Supply Sanitation Hygiene & Water Water

Computer- Health conservation quality based MIS measures monitoring

(Maximum Marks) (1000) _(500)

Sanitation Qualitative

Periodic (250) (250) (250) reviews and Community Monitoring System

(Maximum (500) (250) Marks)

Total Marks 1500 1500 3000

PIC with Water Supply and Sanitation Dimensions included

corn·ponellt ···•· ..••. ·. • ... . .. . ..... .. . .. .... .. . ··. . ... . tota.l

•• . . ...... . .. :· •·· Petformance Categol) · .... ·. ·.·· .. . .. ..

'0 ~ ' 0

Quantitative: Water Supply Sanitation Computer Based MIS Max Marks 1000 500 1500 Qualitative: Periodic Review Com M&E Max Marks 500 250 750

Total 1500 750 2250

Marking pattern of the sanitation performance at the village/scheme level

catet~qry .· .. ·•·. · ... · ..... · .. · ··•••··. ... •• ••• Marks .. fqr sar~itatiqn Perfqrinanee lndieatqrs . ... ·.·

Physical Progress 125 Financial Progress 125 Process 250 Total 500

Additionally, at the scheme level, the ratio of weightage for the process indicators related to O&M phase and those related to pre-planning - planning - implementation together has been taken as 40:60, in order to accord slightly higher weightage to community ownership and O&M of assets created.

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42 The periodic reviews

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The score achieved in the reviews of districts by SWSM would be entered in the District

PIGs. Similarly, scores achieved in periodic reviews commissioned by RGNDWM for States would be entered in the respective State PICs. These scores would be entered in

respect of two broad categories of evaluation along with their sub-categories, which are as foil lows:

Categories of evaluation and scores

Category Sanitation Performance Field-based Periodic Review carried out by RGNDWM and SWSM as applicable in case of State and District respectively

1. ·· Programme gualitatiVe assessment • ••• ' : . ... · ':

.. · .· .. < .. ,. : · . 1.1 Generating demand & Creation of an enabling 25

environment (GDEE) 1..2 Promotion of Appropriate and Cost-effective Technology 25

and Alternative Delivery Mechanisms (PACTl 1.3 Functionality, Access and Privacy of Sanitation Facilities 25

(FAPS) 1.4 Usage, Maintenance and Sustainability of Sanitation 25

Assets (UMS) Sub Total 100 2:. Mc:Jvlng tc:Jwal"d$.Nirmal Gram Pur~~k•u :. .:· .. .. ·.: . .·

2.1 Coverage of sanitary latrines 30 2:.2 Reduction in the practice of open defecation 30 2.3 Clean environment management 40 Sub Total 100 Tot,alfor PE!rlodic ~eview . :

.. · .·· . ' ·.· · . . . '. 200

4.3 System of benchmarks

The system of benchmarking would also be used for making comparisons across states and districts as per a set of pre-defined benchmarks. Benchmarks basically comprise of a

set of indicators carrying numerical reference values against which the actual project measures would be compared to. System of benchmarks is being employed under the IM&E system as a tool in an overall strategy aimed at the effective implementation of best practice

Benchmarking is the process of identifying, sharing, and using best practices to improve processes .For simplicity benchmarking covers exercises comparing data (usually key performance indicators) or tracking performance over time. Whilst these provide

comparative measures, they do not in themselves result in the identification or exchange

of best practice. Benchmarking examines processes, compares the activities and seeks to

identify best practices that can be implemented, so effecting performance improvement.

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Benchmarks use ratios and percentages to give results -an overall picture that reflects attainment against the desired level/target. Benchmarks under .Swajaldhara will comprise mainly of numerical reference values so that it can be objectively measured.

Benchmarking will promote:

• The exchange of best practice in pursuit of general objectives. • Stakeholders to make informed decisions about initiating actions for

improvement. • Setting performance targets for ensuring sustainability of investments and

benefits. • Information to identify areas where there is an apparent performance gap.

Benchmark Categories:

• Generating demand & Creation of an Enabling Environment (GDEE); • Promotion of Appropriate and Cost-effective Technology and Alternative

Delivery Mechanisms (PACT); • Functionality, Access and Privacy of Sanitation Facilities (FAPS); and • Usage, Maintenance and Sustainability of Sanitation Assets (UMS).

Monitoring of benchmarks

Benchmarks would be monitored directly through the information flow against indicators being proposed for monitoring of activities. However the monitoring of benchmarks would also heavily thrive on the periodic review component and community monitoring system being proposed under the monitoring and evaluation system after exit from a village.

The information being fed in the computer, based on indicators, would generate status of attainment of benchmarks and a report for each state on actual attainment against desired level can be generated.

5. Management structure

5.1 Strategy for Management of Proposed M & E of Total Sanitation Campaign

Currently, in many states water supply and sanitation are being managed independently by separate organizations. However, it is envisaged that States would implement water supply and sanitation in an integrated manner and existing SWSM, DWSMs and VWSCs at the state, district and village levels would be responsible for both water supply and sanitation and all their various dimensions. The proposed M&E system of TSC would rely heavily on the proposed institutional arrangement i.e. DWSM and SWSM for managing the reform projects.

In line with the above scenario in which water supply and sanitation are being jointly managed by the same implementing/facilitating agencies/organizations at all levels, it is

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anticipated that there would be substantial savings in the management costs of the M&E system. The following costs should be common and shared by both projects:

~ Hardware and software costs at the state and districUsub-divisional levels ~ Costs of conducting the State and District Periodic Reviews as they can be

jointly conducted. Only if there are villages in which only TSC or only Swajaldhara are being implemented in isolation, costs would have to be booked separately under the respective programmes by concerned departmenUagency.

~ Training of trainers on MIS, periodic review and community monitoring can also be done jointly as the components and methods to be followed are very similar in nature.

~ The costs to be incurred on additional staff members also will be common as these staff members will be handling the M&E workload of both Swajaldhara and TSC.

5.2 Suggested Management Structure

The proposed M & E system comprises of three main components, namely a computerized MIS system which is quantitative in nature, a qualitative component which consists of a periodic review process and a community monitoring system. It is a bottom­up system, which has specified formats, and reports in which data has to be either recorded manually or fed into a computerized system.

5.2.1 Village Level

At the village level, the VWSC itself will be trained and made responsible to fill the necessary data in the formats prescribed by the proposed M & E design during the !?Ianning and Implementation Phases. These formats will then be handed over to the concerned DWSC/ Core Group functionary at district level who is responsible for "facilitation and project management of that particular TSC village. During the O&M Phase, the VWSC will collect the relevant data using different methods and tools and fill it in the Inland Letter Format and send it by post bi-monthly to the DWSC. The training of VWSC and other responsible community members in M & E methods and procedures may be conducted by a suitable NGO or training institution appointed for the purpose. Initially, the trainers will also have to be trained in these methods by persons who are proficient in the administration of the proposed M&E module for TSC.

5.2.2 District level

According to the TSC guidelines the district is envisaged to be the focal point for the overall management of projects. Zilla Parishad/Panchayat (ZP) would be the agency responsible for overall project planning and management at the district level. In cases where there is no ZP, a DWSC will have to be specially constituted for the purpose.

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A core group of multi-disciplinary professionals would need to be set up at the district level. It is proposed that the members of this core group at the district level carry the required experience and skills in Communication, Human Resource Development, Monitoring and School Sanitation & Hygiene Education etc.

The management structure suggested presupposes the presence of a full-time project manager at the district level. Ideally it would be desirable to have a district project manager for the purpose. However, in case of member secretary, DWSC being the overall in-charge, which is generally an ex-officio position, it is recommended that suitable full time project management assistance is made available for day-to-day management of project activities. The same would be applicable where Zilla Parishad/Panchayat is managing the project at the district level.

The district project manager would need to be assisted by a core group of multi­disciplinary professionals as indicated above. One of the team members must be a monitoring and evaluation specialist, who is designated as the M&E coordinator and is entrusted with the responsibility of day-to-day management of the designed M&E system. Other professionals in the core group should be given the responsibility of field coordinators. Each field coordinator would be allocated a number of villages/schemes and would be responsible for supervising the work being done on the ground in the project villages.

For the purposes of data entry, the M&E coordinator would be assisted by one or two data entry operators as per requirement. However, the actual number of data entry operators and field coordinators in the district team would vary as per the number of villages actually undertaken under TSC in a particular district.

The field coordinators (core group members) shall ensure timely collection of data from the VWSC as per the input formats designed and periodicity of collection agreed for the purpose and make it available to the M&E;: coordinator at the district level for its entry into the computerized system by data entry operators. It would be the responsibility of the M&E coordinator to make sure that all data entered in the system is cross-checked by at least one more person to avoid any errors of omission and commission.

5.23 State level

Within the TSC framework, the State Government should set up an appropriate institutional arrangement to monitor the projects and facilitate the districts in implementing TSC. However, in states where water supply & sanitation are handled by two different departments, separate institutional set up may also be made subject to the condition that officials handling water supply should be actively associated with this.

In view of the above, the states have been given a role in operationalising the designed M&E system both in terms of coordinating various functions related to the management of the computerised MIS at the state and district levels on the one hand and organising periodic review exercise in the TSC districts on a regular basis on the other.

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The purpose of the periodic review exercise would be to identify areas of weakness in implementation and suggest measures for mid-course corrections and desired improvements. A full time M&E coordinator would be required to carry out all the ne~cessary management functions in this regard at the state level. The M&E coordinator at th1:! state level would report to the member secretary SWSM.

5.2.4 National level

As per the proposed M&E system, RGNDWM at the Government of India level has the most crucial role in terms of an efficient and effective functioning of the system being de~signed. Some of the key functions of the system include web management related to IT -based MIS and parts of benchmarking, Performance Index Card (PIC) and the periodic review component of the system to be managed at the national level. Hence, a full time dedicated monitoring and evaluation coordinator has to be identified and placed at the RGNDWM level for managing the system.

The actual management of the web-based M&E MIS has to be done centrally at the RGNDWM level on a day-to-day basis. A panel of professionals would be prepared at the national level for the periodic review proposed to be carried out in each TSC state once in a year by RGNDWM. The professionals have to be selected on the basis of their experience and expertise in the sector. A list of professionals is reportedly already drawn at RGNDWM.

Operationalisation of this suggested management structure is dependent on appropriate and adequate capacity building, particularly training and technical assistance, to be carried out for desired skill up-gradation of the personnel involved at various levels.

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1 Introduction

1.1 Context

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Sanitation is an essential precondition of improvement in the quality of life of people. Lack of awareness regarding critical linkages between sanitation, hygiene and health lie at the root of unsafe sanitary practices such as open defecation resulting in avoidable morbidity andl mortality, especially of children in India, on a large scale every year.

For many years, sanitation programmes have concentrated mainly on promoting the construction of sanitary latrines at the individual household level, but with very little impact on the quality of life of people. This is primarily because some sanitary latrines at the individual household level amidst the vast majority still defecating in the open brings no substantial difference in the prevailing state of affairs, as all the community members remain exposed to the killing fecal-oral route of disease transmission resulting in enormous amount of loss of human life and productivity. Hence, a community resolve to put an end to open defecation and create a fully sanitized village (no less than 100%) is of paramount importance.

The concept of sanitation is now not limited merely to the disposal of human excreta, but has widened to include fundamental changes in the hygiene and health seeking behaviour of people. This is about breaking the transmission route of fecal-oral transmission of diseases. In order to make this happen in an effective manner, one needs to have an approach of total sanitation that not only involves construction of individual and community sanitary latrines, but also the facilities for safe solid waste management and waste water disposal, drainage etc. But above all else, the most critical factor in sanitation is one of human behaviour, which is determined by a number of socio-economic and cultural factors that need to be effectively addressed in order to achieve the goal of total sanitation. A number of empirical studies have indicated that, the factors of self-respect, self-motivation, convenience and privacy have been of greater significance, as against the subsidy for household sanitary latrines.

In terms of strategy to address the issue of sanitation, the conventional one of providing subsidies to individual households for constructing sanitary latrines has not really worked in any significant sense. It is now being increasingly realized that sanitation is essentially a community issue and effective results can be achieved only with the help of active community involvement. There is also a need to send this message across to all the potential users of sanitation services, particularly the poor, that having sanitary latrines is easy and affordable. All one needs is to have the conviction and commitment to do so. This can be done by developing and presenting a range of region-specific technology options (from almost no-cost to low-cost to medium-cost to high-cost) to the people to

choose from and to innovate, if required.

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1.2 Total Sanitation Campaign • A Historical Perspective

The Goverment of India launched the Central Rural Sanitation Programme (CRSP) in 1986, to give an impetus to sanitation efforts of the State Rural Sanitation Programmes (SRSPs) being implemented by the State Governments. In order to enhance sanitation coverage even further, in 1993, the Government of India revised the guidelines of CRSP, providing higher budgetary allocations, thereby giving a boost to this sector. As a result of the heightened efforts taken during the 9th Plan Period, the coverage of total households amongst the States varied between 16-20%, which still left a lot of room for improvement (As per the Census 2001, rural sanitation coverage in india was 22%). In view of the widening connotation of sanitation, and in consonance with the spirit of the reform approach in the drinking water supply sector, based on the strategy outlined in Ninth Plan, the CRSP was restructured into a "demand-driven" and people-centered programme to be implemented in a campaign project mode and christened as the Total Sanitation Campaign (TSC).

This programme is being implemented in project mode in around 400 identified districts. The revised approach in the programme emphasizes more on Information, Education and Communication (IEC) activities to increase awareness with a focus on community-led and people-centred initiatives. It implies the institutionalization of a "community action planning" model in which the users actively assess, analyze and plan solutions to their own problems, leading to action and self-monitoring. It equally addresses the needs, preferences and behaviour of children, women and men and, while guarding against the danger of placing the burden of improved sanitation on women, it clearly fosters a gender­sensitive approach. There is a special focus on school sanitation and a central theme is the continuous promotion of hygiene and sanitation. The people-centered approach of the TSC is aimed not only at promoting health and preventing disease, but intends to foster a sense of ownership of sanitation assets created within the community, which is paramount for sustainable development.

Reform Principles of the TSC

TSC makes major departures from the existing supply-driven approach through enabling the communities to demand sanitary facilities and make informed choices regarding formation of user committees, site selection, technology options, material procurement, construction supervision, sustained usage, operation and maintenance of the assets created. Some of the main reform principles made part of TSC are as below:

~ community-based approaches and processes, ~ creation of an enabling environment ~ promotion of usage of sanitary facilities ~ sustainability of assets created through ongoing operation and maintenance ~ change in personal, domestic and environmental health and hygiene

behaviour/practices

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1.3 Campaign Objectives

The main thrust of the Total Sanitation campaign is shift from a high subsidy to a low subsidy regime, greater household involvement, choice of technology according to customer preferences, stress on software activities for capacity building, institutionalization of participative processes and development of back-up services. The main objectives of the TSC, as stated in the RGNDWM guidelines are to:

• Bring about an improvement in the general quality of life in the rural areas. • Accelerate sanitation coverage in rural areas. • Generate felt demand for samlation fact!ities through awareness creation and

health education. • Cover schools/Anganwadis in rural areas with samlation factltlies and promote

hygiene education and sanitary habits among students. • Encourage cost effective and appropriate technologies in Sanitation. • Eliminate open defecation to minimize risk of contamination of drinking water

sources and food • Convert dry latrines to pour flush latrines, and eliminate manual scavenging

practice, wherever in existence in rural areas.

1.4 Campaign Components

Towards achievement of the above-mentioned objectives, the various components and activities of TSC include the following:

a) Start-up Activities ( <5% of outlay subject to a ceiling of Rs. 20 lakh per district), which include conducting a baseline survey, preparation of project implementation plan, initial orientation and training of key project managers at the district level, publicity etc. It is expected that proposals will be developed based on the results of the survey. (100% Gol)

b) IEC Activities (>15% of outlay) for creating a demand for the toilets at the household, school, Anganwadi, Balwadi and community level. This will include wall paintings, hoardings, and audio-video clippings on Doordarshan, AIR etc. (80% Gol and 20% State)

c) Rural Sanitation Marts and Production Centers (>,5% of outlay subject to a maximum of Rs. 35 Lakh/district) to provide materials and guidance needed for constructing different kinds of latrines and other sanitary facilities, which are technologically and financially suitable to the rural areas. (80% Gol, 20% State)

I

d) Construction of Individual Household Latrines :(IHHLs) (<60% of outlay) which includes a basic low cost unit without the super structure. The subsidy is only for the BPL families. There is no provision of subsidy for APL families. The major portion of

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TSC funds is earmarked for this component only. (60% Gol, 20% State, 20% Beneficiary)

e) Community Sanitary Complexes (included in <60% of outlay of IHHLs) which are to be constructed with adequate consultation of the community members and can be managed by the Panchayat and/or SHGs. (60% Gol, 20% State, 20% Beneficiary)

f) School Sanitation and Hygiene Education (>1 0% of outlay) Under TSC all levels of Government schools would be covered and special emphasis will be on toilets for girls in schools. Separate toilets will be constructed for girls. (60% Gol, 30% State, 10% Beneficiary)

g) Administrative charges(< 5% of outlay subject to a ceiling of Rs. 40 lakh per district) includes money spent on training, salary of temporary staff deployed during project peripd, support services, fuel charges, vehicle hire charges, stationery and M&E. (80% Go I and 20% state)

1.5 Campaign Organization Structure and Role of Different Organizations/ Institutions

The Zila Parishad (ZP) is the main implementing Agency at District level assisted by the District Water and Sanitation Committee (DWSC) and the District Water and Sanitation Mission (DWSM) which are multi-sectoral bodies composed of different officials/ individuals closely linked with the ongoing sanitation efforts. The district proposals are scrutinized by the State Government and sent to GOI for approval by the National Scheme Sanctioning Committee (NSSC). The role of different organizations and institutions - both governmental and non-governmental - at community, district, state and national levels is briefly outlined below:

1.5.1 Community-based Organizations and PRis: At the village level, representative user committees i.e. Village Water and Sanitation Committees (VWSCs) shall be formed, which would be responsible for day-to-day informed decisions regarding the planning and implementation of the project. The PRis have a mandated role in TSC, because, as per the 73rd Amendment Act, 1992, of the Constitution, sanitation is included in the 11th

Schedule. They have a clear role to play in the mobilization of the community in order that they are informed and aware enough to demand for sanitation facilities, whether they are individual or community items. Their other responsibilities include the proper and safe disposal of liquid and solid waste thereby maintaining a clean environment, which actually acts as a 'barrier to disease', custody and maintenance of community items like community sanitary complexes and drainage and augmentation of resources towards the construction of school sanitation facilities. If the community expresses the need for a Rural Sanitary Mart (RSM) or a Production Centre (PC), the Gram Panchayat can also construct, operate and maintain these assets.

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1.5.2 CBOs: Community based organizations like self-help groups, Mahila Mandals, Yuvak Mandals, PTAs, MTAs etc., if so empowered and capable, may also take on some of these above responsibilities. These initiatives form an integral part of rendering this project into a community-led and people-centred one, leading to increased demand, change in behaviour and practices in the community, resulting in usage and sustainability of the assets created.

1.5.3 NGOs: The role of NGOs envisaged is mainly for creating change in the knowledge, attitude and practices of the community members. For this to happen, NGOs are supposed to undertake information sharing and awareness creation coupled with intense, preferably 'hands-on' capacity-building efforts. They may however, also participate in TSC activities by establishing RSMs and PCs, depending on the community's need and their capacity to take on such tasks.

1.5.4 Zila Panchayat, DWSC, DWSM: At the District level, the Zila Panchayat will have a cardinal role as the Implementing Agency. After it has managed the IEC campaign and facilitated the creation of an enabling environment at all levels, it will be responsible for scrutinizing village proposals and consolidating these into a comprehensive district proposal for submission to the central and State Governments. Subsequent to the sanction of proposals, it will facilitate the day-to-day implementation of the project, institutionalize and functionalize the monitoring and evaluation system and will also be the recruiting body for NGOs and any other consultants/organizations whenever required by the project. The District Water and Sanitation Mission and Committee will both be complementary arms of the ZP and they will ensure that there is co-ordination and synergy between all the concerned line departments towards the integrated delivery of water supply and sanitation in the district, resulting in reduction in water-borne diseases, thereby guaranteeing a better quality of life for the communities involved.

'1.5.5 State Water and Sanitation Mission (SWSM): The State will have more of an advisory role and ensure co-ordinating, monitoring and evaluation of progress and achievements of TSC. The SWSM will also scrutinize all district proposals submitted by the districts, make timely budgetary allocation to the districts subsequent to sanction, eonduct periodic reviews of district level personnel and achievements, evaluate the district's performance as a whole and be responsible for the state-wide performance under this project.

1.5.6 National Scheme Sanctioning Committee (NSSC), Dept. of Drinking Water Supply, Ministry of Rural Development, GOI: Proposals received from the districts, through the StaJe channel, will be examined by the NSSC, which will be chaired by the Secretary, Department of Drinking Water Supply, Ministry of Rural Development. The Rajiv Gandhi National Drinking Water Mission will also have the mandate of arranging for periodic reviews of the States' performance with regard to TSC and evaluating and revisiting TSC policies and guidelines accordingly.

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Fig. 1.1: Organizational Structure of TSC

National Scheme Sanctioning Committee (NSSC), GOI (Dept. of Drinking Water Supply, MORD)

1j I State Water and Sanitation Mission I

D I Zilla Panchayat I District Water and Sanitation Mission I

1t Village Water and Sanitation Committee/PRI j

1.6 Conceptual Approach to the M&E of Rural Sanitation

1.6.1 Current Reporting and Monitoring Practices

The GOI has already put in place a reasonably supportive progress monitoring system comprising the following:

~ Monthly and cumulative annual progress reports - both physical and financial (Annexure) to be submitted by each participating state to GOI.

~ Project Implementation Plan (PIP) to define the MIS process and type of indicators.

~ Template for Periodic review. ~ Household Survey Questionnaire. ~ Project District Sanitation Data Base.

A provision for regular field inspections by state and district officials has been made to supervise the following:

• Construction work has been done as per norms,

• Community involvement in the construction,

• Latrines are not polluting the water sources,

• Proper selection of beneficiaries,

• Proper use of the constructed facilities,

• Display of TSC information in the Gram Panchayat.

Another M&E tool of the existing system is the system of periodic evaluation studies to be conducted by the states/UTs. A list of categories have also been drawn up for reporting on TSC Projects under the four heads, namely, enabling environment, project implementation, use and impact of latrines and specific comments.

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Besides this, GOI may organize implementation review (Periodic Review System) twice a year for a group of TSC projects in a state through a multi-agency team. In the districts and villages visited, these teams are tasked to assess the following aspects:

• Methodology of project implementation and implementation status and quality,

• Start-up Activities -the Baseline Survey and preparation of the PIP,

• Institutional Arrangements,

• Role of NGOs and PRis,

• IEC Plan, activities and impact in terms of awareness of the project and willingness to participate and share the cost,

• Capacity Building Plan, Activities and Implementation,

• Appropriateness, soundness and cost of technology options in Sanitation and community participation in its selection,

• Hygiene Education,

• Community Participation in Construction quality and 0 & M arrangements for both individual and community sanitary facilities,

• Financial Management,

• State Level Operations.

There is also a web-based online progress tracking system instituted by GOI. But it does not capture the qualitative and the process-based reform aspects of TSC.

The existing M & E system has been thoroughly reviewed and most of the elements have been incorporated into the proposed M & E module for TSC. It has been ensured that many of the existing tools would feed into the proposed M & E system with suitable amendments, so that there is a comprehensive coverage of all the components and processes involved. There will also be an integration of all M&E procedures in order to have a holistic evaluation of the entire project.

1.6.2 Log-frame of the proposed M&E Design of TSC

Though the existing M & E system being followed by GOI is fairly thorough in capturing physical and financial progress indicators of the project, it misses out on the qualitative dimensions of TSC programme planning and implementation on the ground. In view of the TSC being a process-based reform initiative, there is a felt need to develop an M & E design which incorporates qualitative aspects like generation of demand and creation of an enabling environment resulting in the community's enhanced demand for household and community latrines, promotion of different types of technology for sanitation facilities suited to local needs and conditions, and their sustained maintenance and usage. Moreover, the current M & E system does not take into account the views and perceptions of the community, nor the efficacy of the processes followed by them. Such an omission

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can only prove detrimental to the spirit of the reform process inherent in this project. Therefore, the proposed M & E system, is only a reorganization of the elements of the existing TSC monitoring system, while incorporating certain aspects, which make this programme different from it's predecessors.

The M&E system designed for the Swajaldhara program has the provision of plugging in thematic modules into the system as per requirement. The sanitation module (Total Sanitation Campaign) is the first in the series, which is being developed currently and is proposed to be plugged in into the Swajaldhara M&E system already developed and commissioned in the RGNDWM and in two states of UP and TN. The integrated dellivery of these two programmes in some states will provide a suitable platform for the launching of this plug-in module.

Developing appropriate indicators is the key to effectiveness of an M&E system. The indicators have been developed on the basis of a logical framework, which is based on the overall reform goal of the TSC programme and its underlying assumptions, as articulated on the basis of main objectives of the TSC. The logical framework takes into account the objectives, strategy and various components of the program as spelt out in the TSC guidelines.

The strategy as spelt out in the TSC guidelines is to make the programme "community led" and "people centred" and the approach is "demand driven" with increased stress on awareness creation and demand generation from the people for sanitary facilities in houses, schools and for cleaner environment.

The underlying principles of TSC have been worked out on the basis of the objectives of the Total Sanitation Campaign (TSC). The critical functions flow from the reform principles inherent in the programme framework. These critical functions related to each of the principles form the basis of developing objectively verifiable indicators.

The predominant principle underlying the entire TSC program design is one of creation of sanitation facilities in response to the felt demand for the same. The chosen strategy to realize this principle into practice is to create awareness through appropriate IEC activities with a focus on hygiene and health education. In view of the above, the logical framework is presented in the following two tables. Table 1.1 presents the objectives of the program as contained in the TSC guidelines and the under~ying

assumptions of the objectives as worked out on that basis. Table 1.2 presents the goal and purpose of the TSC program, spells out the principles, critical functions in terms of various program components. However, a column titled "phase" has been included to articulate the principles and functions in terms of phase (though the program design is in terms of components and not in terms of phases) as well, so as to ensure its compatibility with the Swajaldhara M&E system design. On the basis of these principles, critical functions and the components involved, the indicators, their type i.e. measuring process, physical progress or financial progress, means of their verification in the proposed M & E

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system and periodicity of information collection, have been provided in the logical framework enclosed in Annexure I A.

Table 1.1: Objectives of TSC and underlying assumptions

. Obj~ctive$ Underlying Assumptions of objectives Bring about an improvement in the general Improvement in the general quality of life in quality of life in the rural areas the rural areas is critically dependent on

sanitation facilities and practices Accelerate sanitation coverage in the rural Acceleration of sanitation coverage in the areas rural areas is the key to improved sanitation

practices. GEmerate felt demand for sanitation Awareness creation and health education facilities through awareness creation and lead to generation of felt demand for he~alth education sanitation facilities. Cover schools in rural areas with sanitation Promotion of sanitary habits in school facilities and promote sanitary habits children has a determining positive influence among students on sanitary habits of the households and the

wider community. Encourage cost-effective and appropriate Cost-effective and appropriate technologies technologies in sanitation in sanitation offer incentives for adoption of

sanitary practices to a range of community segments having varied financial position and expenditure priorities.

Eliminate open defecation to minimize risk Elimination of open defecation would of contamination of drinking water sources eliminate the dispersal of fecal material and and food related micro-organisms and thus result in

minimising the risk of contamination of drinking water sources and food.

Convert dry latrines to pour flush latrines, Practice of dry latrines and manual and eliminate manual scavenging, scavenging is unsanitary and carries a high wherever in existence in rural areas risk of dispersal of faeces, particularly

during transit and at disposal points. Besides, manual scavenging is not only degrading for people engaged in carrying it out but also highly risky for their health as well. Therefore, this practice leads to health hazards and needs to be stopped, wherever in existence. Converting dry latrines into pour flush latrines would automatically lead to elimination of manual scavenging.

One of the major considerations in developing the indicators has been to ensure their compatibility with the Swajaldhara M&E system mainly in terms of the data base design, as the TSC module would have to be plugged in into the Swajaldhara M&E system already designed and commissioned in UP and Tamil Nadu to begin with.

The number of indicators have been deliberately kept limited to ensure collection of only

that information, which is easy to get and reliable and is more likely to be used by the intended users. The limited number of indicators would also help avoid unnecessary

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complexity in the design of computer based MIS: The indicators and their logical framework is as follows:

Table1.2: Logical framework for developing indicators

Goal: Improvement in the general quality of life in the rural areas

Purpose: Reduction in morbidity rate by reducing incidence of fecal-oral d~sease transmission

s. >>:

PrinQIJ)Ie$ >' >> > , c

C~mp~nent >Critical functi9ns >

Phase rNo. I >':> '>

I ' >>>>>> >>. : > >> >>:

>: :>>>> >>>>:'

I. Generating Pre-planning & Start-up & IEC • Conducting baseline surv,ey

demand & Planning activities • Preparation of a demand-creating an responsive Project enabli{'lg Implementation Plan (PIP) environment • Designing and carrying out IEC (GDEE) activities

• Arranging for adequate and trained man-power and appropriate use of resources for facilitating/implementing project activities

II. Promotion of Implementation Construction of • Helping users make an inlformed Appropriate and IHHLs, SSLs, choice by sharing all the Cost-effective CSCs, available technology options of Technology and AWLs/BWLs, IHHLs with them Alternative RSMs and PCs • Promotion of RSMs and PCs for Delivery alternate delivery Mechanisms (PACT) • Construction of IHHLs, CSCs

and SSLs, AWLs/BWLs in a consultative manner

• Expenditure and community contribution for sanitation assets

Ill. Functionality, Implementation Construction of • Ensuring availability of water for Access and SSLs, CSCs, use in sanitary latrines Privacy of AWLs/BWLs, • Ensuring access and privacy to Sanitation sanitation facilities for women Facilities (FAPS) and girls

• Ensuring equity and access to sanitation facilities for SC/ST

IV. Usage, O&M Training (included • Improving the cleanliness of the Maintenance and in administrative village environment by proper Sustainability of charges use and maintenance of Sanitary Assets component) environmental sanitation items created (UMS) • Ensuring availability of trained

technician

• Ensuring use of sanitary latrines on a sustained basis

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1.6.3 Key Elements and Assumptions of M&E Design

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The proposed M & E design will be driven by and encompass the following elements and

assumptions:

• The states and districts implementing TSC would have the willingness to adopt the

system as an instrument of strategic learning and action especially to use it to make

mid-course corrections whenever necessary. The emergence of recorded benefits early on would also help reinforce ownership, and early warning of emerging

problems would allow for timely action to be taken before costs rise.

• The states and districts would have the technological and infrastructural capability to run a web-based M & E system. Initially, the module would be launched in states

and districts where the Swajaldhara M & E module is being used already, as they would be having the necessary hardware and software to run the module.

• The M&E system could also be effectively used to capture the best practices in the

sector in terms of the community based processes and their functioning in realizing

the goal of total sanitation at the village level.

• In line with the current policy intent of integrating the delivery of water and sanitation

services, the TSC M&E system has been conceived in the context of existing

Swajaldhara M&E system of which it would form an integral part as one of its plug-in

modules Hence, to avoid repetition and overlap, indicators related to the constitution and training of VWSC, integrated service delivery etc. have not been included in this

module, as they are already being covered by the Swajaldhara M & E system.

• "Nirmal Gram Puraskar" (NGP), announced by the Government of India under TSC, is basically an incentive scheme, aimed at promoting fully sanitized

GPs/Biocks/Districts. The four conditions to be met by GPs/Biocks/Districts in order to be eligible for NGP are (a) 100%sanitation coverage of individual households (b)

100% school sanitation coverage (c) free from open defecation, dry latrines and manual scavenging (d) clean environment maintenance. The proposed M&E design incorporates monitoring of this reward system in both the qualitative and quantitative

components of it's design.

• Stakeholder participation in the M&E process through community monitoring,

promotes their ownership of data which ensures that information generated from them will have relevance to the continued maintenance, usage and sustainability of

their sanitary assets - both individual and collective - and that their knowledge,

attitude and practices regarding personal, domestic and environmental hygiene also

change along with the installation of sanitary assets.

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1.6.4 Implications and Challenges

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The implications of the use of the TSC M&E module are envisaged to be far-reaching and wide. As a plug-in module of the Swajaldhara M&E system, it would inherently work towards integrated monitoring of reform oriented community based water and sanitation projects. This would help understand the processes involved in the integrated planning and management of water and sanitation services at the community level, which could in turn inform macro policy perspectives and micro operational strategies for sector wide reform initiatives in the sector.

Another practical implication of the system is in terms of cost effectiveness. The institutional arrangements for project planning and management of Swajaldhara and TSC could be kept the same to ensure a more integrated and effective delivery of services, which would also be cost effective. Moreover, the periodic review exercises could be undertaken simultaneously to optimize on learning, which would also automatically save costs.

The greatest challenge of the M&E system (both Swajaldhara and TSC) is to create an institutional culture and climate of adopting monitoring and evaluation as a critical programme activity in learning and action, aimed at realizing the reform goals both in water and sanitation. As a result, the system design is flexible and open and allows for a broad based two way communication between project managers and user communities, instead of having a closed, one way, linear communication channel.

Ownership of a system and the data it generates are major factors that affect the efficacy of an M&E system and in this aspect, all project partners and functionaries at community, district and state level need to feel that they have an essential role to play in the collection and analysis of information. There has to be an inbuilt incentive to do better. The proposed M&E design addresses this through the mechanism of Performance Index Card (PIC), which allots scores to different indicators and integrates the whole system in a manner that generates an overall rating for each village, district and state. This PIC score forms the basis on which they will be graded and even if they do not make it to the top of the heap, they will constantly try to improve their own score. This will give them the necessary stimulus to adhere to the M&E system and develop a sense of ownership of the same.

1.6.5 Overall frame'f"!ork of Proposed M&E system of TSC

In view of the above considerations, the proposed M & E system for TSC takes into account both the quantitative and the qualitative aspects of the programme with the help of two windows of the same name. The quantitative window is based on objectively verifiable indicators, which relate to process and physical and financial progress. These indicators also take into account the current information requirements of the programme managers at the national, state and district levels in the form of Monthly Progress Reports, which would be generated by the related web-based computerized MIS system.

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The qualitative window has two systems of periodic review and community monitoring. A system of periodic reviews (PR) proposed at the state, district and comml,lnity levels by a team composed of multidisciplinary professionals, officers and experts in the field will be an essential part of the qualitative component of the proposed M&E system. The concurrent M&E system of the TSC already follows a periodic review system and the proposed system has taken into account the indicators developed for the same. The indicators developed under the periodic review have been derived from the guiding priinciples and objectives of the programme and have been assigned scores so that they ane quantified, in order to be reflected in the PIC system.

Another distinct component in the form of Community Monitoring & Evaluation (C-M&E) system has been proposed to capture the qualitative aspects. The community will be providedwith tools and techniques and trained in their use so that they can monitor critical issues of importance on their own even after the project implementation is over. The CIVI&E will also inform the project management through a system of inland letters on critical issues. A mechanism of providing regular feedback to the community is there in the system in the form of sending feedback letters to the community.

The two features of the system namely performance index card (PIC) and benchmarking feed on both the quantitative and qualitative windows of the system. The computerized MIS would also generate Performance Index Cards at village, district and state levels, which would help compare performance across all these levels. This would also work as a mechanism for self-assessment by project villages, districts and states. The system of benchmarking, which is a feature both of the quantitative and qualitative windows, would help compare performance across project states on the basis of some benchmarks.

The details of the PIC system and benchmarks are available in the chapter on "Integration Mechanism".

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Fig 1.2: The schematic presentation of proposed monitoring and evaluation system

•PACT • FAPS

~

M&E SYSTEM - STRUCTURE

District State

so

vwsc

District

State

RGNDWM

PIC • Scheme • District • State

1. 7 Issues related to plugging in (TSC module in Swajaldhara M&E)

There are states/ districts where TSC is being implemented independent of Swajaldhara and is being facilitated by a different line department from the one looking after drinking water supply. In these locations, this module will have to be administered in an independent manner and the PIC also will reflect only the performance of the Sanitation component.

The integrated delivery of drinking water and sanitation is fundamental to the functionality, usage and sustainability of assets created and the concomitant change in health and hygiene behaviour and practices of the people using them. As such, it will not be prudent to have separate delivery of both, by different implementing and facili~ating

agencies/bodies at the various project levels. In the Swajaldhara M & E module, there are certain indicators, especially in the qualitative part, which pertain to the vibrancy and efficacy of these agencies/bodies in the implementation and facilitation of TSC activities and integrated delivery, to which there are scores assigned and these scores are inpluded in the overall PIC score. Since the score obtained in the sanitation module is ultimately

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being plugged into the overall score-card for water and sanitation, it was felt that there was no point in duplicating their measurement in this system also. However, this will mean that if there is no integrated delivery, then these factors will not be evaluated at all. This

will not be totally reflective of the project's performance. Nevertheless, at present, there is no move to include these indicators for the areas where there is no integrated delivery,

simply because the best scenario is integrated delivery and a PIC which does not

measure these integrated service delivery indicators will show a poorer overall score. This

will impress upon the concerned authorities the urgency of integrating the delivery of

services if they are really serious about the sustainability of the project.

Secondly, the structure and management costs of administering this module are also not separately catered for, as it is assumed that the infrastructure, hardware, personnel and

other resources used for/by it, will be the same as those being employed for the administration of the Swajaldhara M & E system. Therefore, while the indicators of this

Sanitation module are different, in keeping with it's principles, objectives, guidelines and

components, it will be to a very large extent, based on the Swajaldhara pattern of M & E,

because both the projects have the underlying fundamental principles of being reform initiatives which are 'people-centered' and 'community-led'.

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of cost-effective and appropriate technological options to the community and demonstrating their affordability to them, will be crucial to their wholehearted adoption of this programme.

• Establishment of RSMs/PCs is expected to increase availability of material, services and guidance needed for construction of sanitary assets. This would result in increasing sanitation coverage.

• The success of a programme is measured by it's ability to cover all sections of society, especially the disadvantaged groups like women, children, SC/ST, BPL,

disabled, senior citizens etc. Privacy and accessibility for certain groups like the girls, women and the old are necessary if usage is to be promoted and the facilities are to be rendered sustainable. The project guidelines clearly state that separate sanitation facilities should be provided for boys and girls in schools. There have to be well coordinated and planned efforts at all levels in order to make the use of sanitation facilities in schools a universal and regular practice.

• In order to ensure sustainable health and hygiene benefits, it is essential that the targeted sanitary latrines (both individual and community) are not only completed but are also used on a daily basis.

• In a project in which further installments are to be released only when a certain amount of the previous installment has been expended, the percentage of expenditure has to be monitored regularly, in order to know when the project qualifies for the next installment. Appropriate and planned expenditure of funds received will be reflected in the timely achievement of project objectives.

• Integration of water and sanitation is essential to the sustainability of the project and for the impact of health and hygiene to be really felt. Sanitary facilities which do not have water easily available will not be used regularly.

• Regular repair and maintenance of both individual and community sanitation facilities is necessary for their continued usage and sustainability. Local technicians would be preferred for this as they would be easily accessible.

• Coverage of the target households and population as planned is crucial for the enhancement of sanitation coverage as stated in the project objectives.

• Selection of capable and suitable Government and non-government bodies for carrying selected project tasks will ensure the stakeholders are mobilized and informed in a manner that will equip them to plan, implement and operate their project in a collective manner.

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• One of the major incentives at all levels in the TSC project is the Nirmal Gram Puraskar (NGP) which is awarded on the fulfillment of certain rather stringent conditions one of which is the declaration of the project area 'open defecation free'. Keeping the village environment clean is one of the eligibility conditions of the NGP. The only way to achieve this is to see that the village drains and lanes are clean, there is no stagnant pool of water around water points and proper disposal of garbage and cow-dung is done.

2.3 Key assumptions

• Swajaldhara was designed as a modular system so that it can accommodate multiple thematic plug-ins subsequently. It is understood that these plug-ins would be based on the same overall structure proposed for Swajaldhara but would vary in terms of indicators and related basic data. Based upon the core Swajaldhara module, the other thematic modules envisaged are:

o Total Sanitation Campaign (TSC)

o Hygiene and Health

o Water Quality Monitoring

o Water Conservation Measures

• TSC represents the first thematic module of the overall M&E system and builds upon the foundation provided by the Swajaldhara M&E system design. In view of this approach, the overall structure of TSC is the same as Swajaldhara. This means that not only are the components of TSC the same as Swajaldhara, but that the flow of data and organization of information in the computer based MIS also follows a similar pattern as the Swajaldhara core module.

2.4 Deviations from Swajaldhara MIS

Although the basic design remains the same as Swajaldhara, certain deviations have been necessitated due to inherent differences in the program structures of both the programs.

i. No baseline data is available either at village or at habitation level, for the country as a whole. However, since the TSC M&E module design is based upon the Swajaldhara M&E design, provision would be made for entering the baseline data at the district level, as and when available. This would be done based upon the format given in Format HAB-16 of Annex 1-C.

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ii. In Swajaldhara the schemes are generally designed and formulated at the habitation level, whereas in TSC the entire villa~e (covering all habitations of the village) is the unit for scheme formulation and design.

iii. There are two sources of funds at the district level - one from the State and the other directly from Go I.

iv. In Swajaldhara the expenses incurred during the month were being captured under the categories of hardware, software and administrative expenses, while in TSC, expenses against each of the items i.e. IHHLs, CSCs, SSLs/ AWLs - BWLs, Start-up, IEC and Administration, are being captured and subsequently reflected in various reports. This is as per the requirements reflected in the guidelines.

v. One of the key components of TSC is its emphasis towards 'Nirmal Gram Puraskar' as a motivator for better implementation. Keeping this in view suitable indicators at the village level have been devised so that the eligibility of an individual village/scheme for Nirmal Gram Puraskar can be determined. At the district level, information is captured through input formats regarding qualification of villages (GPs), blocks, individuals, and NGOs as well as qualification of the entire district for Nirmal Gram Puraskar.

vi. Since there is no formal mechanism for collection of community funds during the O&M phase, data capture during this phase has been limited to information on assets only.

2.5 Scoring Pattern

There are a total of 27 MIS indicators distributed over three levels of the project - Village, District and State (See Annexure 1.8), on the basis of which data will be collected. In the MIS indicator tables it has been indicated as to how the data would be represented i.e. Yes (Y)/ No (N), date or percentage(%). The type of indicator is mentioned i.e. process (Pr), physical progress (PP) and financial progress (FP). The means of verification is reflected in the type of input format given against each indicator in the table and the periodicity of collection can be inferred from the type of Input Form to be used to record the information. The phase during which the information should be gathered i.e. Pre-planning (PP), Planning (P), Implementation (I) or Operation & Maintenance (O&M) is referred to. In the last column the maximum marks that may be scored with regard to each field /indicator is shown.

The maximum score of the village level indicators is 250 for process (Pr) indicators, 125 for financial progress (FP) indicators and 125 for physical progress (PP) indicators, making it a total of 500 for quantitative indicators at this level. The phase-wise break-up of marks is such that the scores for all the process indicators pertaining to the Pre-Planning, Planning and Implementation Phases total up to 150 and the scores for the O&M Phase indicators total up

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to 100. At the district and state levels, the maximum quantitative score is 500 each. The quantitative scores obtained will then be combined with the qualitative scores which will then be tabulated together to inform the Performance Index Card system by which each project village, district and state can be rated. The combined score-sheet can be viewed in table in the Chapter 4- "Integration Mechanism".

2.6 Supporting technology option

The~ M & E system proposed for TSC is to be used in an integrated manner along with the Swajaldhara module as a plugged-in component of the same. Hence, it will be utilizing the existing infrastructure for which the supporting technology is web-based. This makes information accessible anywhere at anytime by every body, but this mode of M & E is heavily dependent on the communication infrastructure status, which may have to be upgraded for the purpose in some cases. The web based system would ensure that information is captured in nearly real-time and is made available to users I stakeholders (depending on their user access rights) at all levels. Such a system would also allow RGNDWM to instantly access and analyze up-to-date information from all the states.

In this web-based approach both the application and the databases will be physically hosted on a server within RGNDWM. The entire data will be maintained within the centralized databases, but the access to data will be controlled using a filling mechanism, which will ensure that individual states will not only have complete control over the data but will also be protected from possible misuse or inadvertent disruption due to problems caused by other states. Thus states will retain ownership and full control over their data segment.

I

2.Ei.1 Systems Requirem~hts and Specifications (SRS)

Based on the overall project design, a revised Systems Requirements and Specifications (SIRS) document was prepared. The SRS document was prepared keeping in view the computerised-MIS definition and expectations. It clearly defines each essential component required for design and development of the computerised-MIS. The SRS is like a blue print of the software solution being developed and gives the future managers the possibility to understand how the computerised MIS is conceived and developed. The SRS is being made available as a separate document, complementary to this one, and forms an integral part of the M&E system design documentation package.

The core project database relates to other external datasets and users {through input and output formats). It would comprise of the following:

• Database Structure

Data for the Computerized MIS can be classified as 'External Data' (available as Census and Habitation survey), 'Internal Data' (data related to system used, and support data for user

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lists), and 'Project Data' (data collected at Scheme, District, State and National levels). This data will then be processed to deliver the desired reports. The database design is characterized by two types of tables, namely:

1. Master Table (one time entry), and

2. Transaction Table (providing for regular updates) to capture and maintain all the data.

Further, both External and internal data would be maintained by tables classified as 'Master', while most of project data set falls under the category of 'Transaction' tables, diagrammatically represented below:

.....

Administrative set

States

Districts

Blocks

Revenue village

t External database Census 2001

Fig 2.1: Master Tables

Master Tables

Project Set (Database Operation)

User Data Data for user lists

Transaction tables

Project set (Sanitation module)

RGNDWM

SWSM

ZP/DWSC

Scheme ... ....

Process Financial Progress Physical Progress

t Input Formats -Onetime ·Monthly

Output Formats - Monthly progress - PIC & Benchmark details

• Feedback reports

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Sector description

set

Habitation O&M Assets

t External database Habitation Survey

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• Interfaces

Input formats - Data Entry Forms

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Direct data entry in the computerized M & E System will be done through data entry forms provided by the system. These can broadly be classified as:

1. Input forms for Internal Data, and

2. Input forms for Project Data set.

(Note: External data as collected through Census and Habitation Survey datasets can be uploaded directly into master table, if available, without any manual data entry)

Data classified, as Internal data will be manually entered through data entry screens. This consists of data related to system users (like user details, passwords etc.) and support data for user lists (e.g. Levels, Phases, Groups, Themes, Indicators) that facilitate data entry for the Project Data Set. Data collected at Scheme, Districts, State and National level is through hard copy (paper) forms identified for each of these levels at defined frequencies (one-time or monthly). This can be entered into the computerized MIS using data entry screens that will be provided by the MIS.

Output formats - Report Forms

It may be noted here that the computerised MIS will automatically generate the RGNDWM monthly progress report partly, Performance Index Cards, including Benchmark details, and

community feedback reports.

In addition to using the above-standardised formats, the user would also have the freedom to query the database directly for any specific information s/he may require during the course of

project management.

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3 Qualitative Window

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The qualitative aspects of TSC will be monitored and evaluated mainly through the periodic reviews to be commissioned by SWSM and DWSMs and Community Monitoring & Evaluation (CM&E) system.

Qualitative aspects would have 250 quality points, which will be based on the periodic review and community monitoring systems. However, the Village PIC will be based on 500 marks from quantitative window and 250 marks from community monitoring. The marks obtained both on periodic review and community monitoring would be instrumental in determining the PIC of the District and the State, along with the quantitative score.

3.1 Periodic Review

Periodic reviews will be commissioned with the prime objective of assessing the quality of processes and outcomes. It is expected that a team of multidisciplinary professionals having a sound understanding of sanitation and hygiene behaviour would be fielded for undertaking these periodic reviews. The RGNDWM would commission the state reviews of TSC and the SWSM would carry out the review of TSC Districts.

In States and Districts where Swajaldhara and TSC projects are being managed jointly at State and District levels by the SWSMs and DWSMs respectively. Ideally the same team should be carrying out both kinds of reviews simultaneously. It is envisaged that there will be integrated delivery of water and sanitation by the SWSM and the overall supervision of the project will have to be conducted at the state level along with the SWSM. Hence, the M&E module has catered to this and built in a Periodic Review of State functions also into the design. Therefore, the management structure and the costs involved for conducting the Periodic Reviews, will not be duplicated and the exercise will prove economical.

However, where the TSC is being managed independently of Swajaldhara, the costs will have to be booked under the Administrative component of the project, which amounts to below 5% of the total outlay, out of which 80% will be borne by the Gol and 20% by the concerned State Govt. The amount available in each district will be different depending on the total amount sanctioned for the d.istrict. Other guidelines, procedures and conditions for the reviews will remain the same as\ those followed by the Swajaldhara M&E design as outlined below.

Periodic reviews will be undertaken on an annual basis based on an agreed set of issues and indicators and would feed their findings to Districts and State, as the case may be. The

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periodic review team will also suggest a set of actions, which require immediate attention at the project end.

The Review commissioned by SWSM will be undertaken in three to five select villages of the district on an agreed set of issues and forn)ats. However, the review team will have the liberty to expand the scope depending on the local situation and in consultation with the VWSCs. The review team will share the findings and submit action report for action in the village and at the DWSM level.

The Periodic Review commissioned by RGNDWM will be undertaken in 3 sample villages of two sample districts, along with review of district functions and plan. The review report will be shared with the Chairman SWSM and actions agreed will be indicated in the review report. Follow up action on the agreed actions would also qualify for marks in the subsequent reviews.

Qualitative aspect would have 250 quality points, which will be based on the periodic review and community monitoring system. The marks obtained in the Periodic Review commissioned by RGNDWM will be utilized for determining the PIC of the State and the marks obtained in the Periodic Review commissioned by SWSM will be utilized for determining the PIC of the District.

3.1.1 !Periodic Review Procedure

Steps•

Before undertaking any review mission, the review teams, both at RGNDWM and State levels, would be provided with the latest set of available documentation concerning the state, district and schemes to be visited, i.e.:

the last Periodic Review reports of the state/district(s),

the latest Monthly Progress report of the district(s),

the latest Scheme profiles and Inland Letters of the scheme(s).

The periodic review of project districts would be carried out by multi-disciplinary teams formE!d by SWSM and would have the following steps:

• Interaction with key project managers and functionaries at the district level,

• Selection of villages to be visited through a purposive random sampling method,

• Field assessment in sample villages including intensive interaction with members of VWSC and user communities, particularly women,

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• Wrap-up discussion at the district level,

• Preparation of a review report and its submission to SWSM with copy to ZP/DWSC.

The interaction with key project managers and functionaries at the district level would begin with setting the agenda for the proposed field investigations at the village level including the selection of villages to be visited. However, the main focus of the interactions has to be on getting to know the qualitative dimensions of the programme implementation, particularly the aspects of efforts at generating demand and creating an enabling environment, promotion of appropriate and cost-effective technology and an alternative delivery mechanism, functionality, access and privacy of sanitation facilities and the usage, maintenance and sustainability of sanitation assets created.

The field assessment at the village level would aim at mapping out the quality of progress made in achieving the realization of project objectives both in terms of the processes involved and outcomes achieved. The focus would be on assessing the effectiveness of the efforts made to generate demand in terms of the community's response to the IEC and motivational activities conducted, facilitating the informed community choice of technological options and the functionality and usage patterns of both individual and community sanitation facilities and the 0 & M arrangements made for them.

The review team shall visit at least one village in each of the three phases, i.e. planning, implementation and O&M. In case of new TSC Project districts, where project villages have yet to be undertaken, the review exercise would be limited to the district review only. In case of districts, where the villages are in the planning or implementation phases only, all the villages to be selected for the field-based review would obviously be taken from these phases only.

The field assessments would be followed up by a wrap-up discussion at the district level, leading to the preparation of an action plan agreed to be put into action before the next review. In case of a felt need, an interaction with stakeholders at the state level would also be held to discuss and sort out required policy and other issues.

Similarly, the periodic review of states would be carried out by multi-disciplinary teams formed by RGNDWM and would have the following steps:

• Interaction with key functionaries at the SWSM,

• Selection of districts to be reviewed through a purposive random sampling method,

• Interaction with key project managers and functionaries at the district level,

• Selection of villages to be visited through a purposive random sampling method,

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• Field assessment in sample villages including intensive interaction with members of VWSC and user communities, particularly women,

• Wrap-up discussion at the district and state levels,

• Preparation of a review report and its submission to RGNDWM with copy to the SWSM.

Revi1ew type and Periodicity

The periodic reviews shall be of two types, review of project districts by SWSM and project states by RGNDWM. Both the reviews would be carried out by multi-disciplinary teams formed at respective levels for the purpose.

For review of districts within a state, it would be the responsibility of the concerned SWSM to form a multi-disciplinary team of experts from within the resources available in the state. One way of doing this could be to have selected members of a core group, i.e. a multi-disciplinary team of professionals engaged in planning and management of TSC Project in a district, as members of the review team in districts other than their own. This would indeed indirectly promote cross-learning between districts and foster a spirit of competition. The SWSM would ensure that all the project districts are reviewed at least once in a year.

Similarly, review of participating states would be carried out by RGNDWM at least once in a year in every participating state. The purpose of this review would be to assess the overall reform orientation of the state as per the reform principles inherent in TSC Project Guidelines. This again has to be carried out by a multi-disciplinary team of professionals, selected care!fully for their outstanding experience and insight in the sector.

The aggregated scores achieved in the periodic review of districts by SWSM would be entered in the District PIC. Similarly, scores achieved in periodic reviews commissioned by RGNDWM for States would be entered in the respective State PIC.

Duration

The review exercise in case of state reviews would be of 8 days duration including 1 day at the state level, 1 day each at two districts (one old TSC district and one new TSC district), 2 days each at the village level in both the districts and 1 day for wrap-up discussion at the district/state levels as per requirement. The district level review is proposed to be of duration of 5 days excluding the travel time. The first day would be for interaction with project functionaries and stakeholders at the district level. The following three days would be declicated to field assessments and related debriefing. The fifth day would be spent in interactions at the district and state levels as per the review requirements.

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Composition of Review Team

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The periodic review team formed for reviewing states' performance would comprise of a minimum of 3 and maximum of 5 members chosen by RGNDWM from among the panel of professionals prepared for the purpose. However, the team members to be inducted in the team locally would be besides the team constituted for the purpose by RGNDWM. It would be desirable that the local review teams for different project districts are decided well in advance and confirmation of the concerned team members are also obtained. The specialists in the review team shall include:

• Social scientist with experience in community driven rural water and sanitation management,

• Sanitation engineer with experience in community driven rural water and sanitation management,

(One of the above two professionals, could also act as Team Leader)

• Environmental sanitation specialist also well versed with solid waste management issues.

Besides, following three members from the district to be evaluated would also be included in the review team:

• One social scientist from core group,

• One sanitation engineer from core group,

• One environmental sanitation specialist from core group.

The basic intent of including them in the review team is to ensure transparency in the review process and promote involvement and ownership of the stakeholders in the review exercise at the local level. However, these members would not have the right of assigning scores on review so as to keep the review process free from biases.

Similarly, two or three VWSC/community members should also be chosen on the spot in consultation with the community at the time of conducting a review at the village level.

The periodic review team formed by SWSM would comprise primarily of the members of the core group, i.e. a multi-disciplinary team of professionals engaged in planning and management of TSC Project at the district level. However, the team could also have members drawn from other agencies such as support organizations engaged in TSC Project implementation. Two or three VWSC/community members should also be chosen and inducted in the team on the spot in consultation with the community at the time of conducting a review at the village level.

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Estimated Cost

The unit costs of district and state periodic reviews have been worked out and are presented in Annexure V. However, it is assumed that the RGNDWM, SWSMs and DWSMs will send Periodic Review Missions for the Swajaldhara and TSC Projects jointly, so these costs are only attached for reference.

3.1.:! Outcomes to be reviewed: Programme qualitative assessment

Periodic review of a state by RGNDWM would involve review at state level, at district level in randomly selected TSC (old) and TSC (new) districts (at least one each) and village levels (at least one each in planning, implementation and O&M phases). Similarly, periodic review of a district by SWSM would involve review at district level and village levels (at least one each in planning, implementation and O&M phases).

The outcomes to be reviewed at various levels and related contributing factors have been listed in the table below. The multi-disciplinary teams constituted by RGNDWM and SWSM for the purpose of periodic review exercise would keep these in view during the course of reviE~W as per the requirements of the level of review.

The issues to be reviewed at different levels and their contributing factors are given below:

Table 3.1: Programme Qualitative Assessment: Periodic Review Categories and their Contributing Factors

J-e"el , , Review.

;,, ,', ,, , ',

contributing Factor , ',;, ,; ,

04tc<Jrne < . . ·.· Category

.. ·.· ,-·· .. :- . •:::.,: ,,., •'•' ,' 1•'',',, ,,, .,.' .',,' .. ,'•'' ,,, •:: ', ... ,

State Generating Generating i. A sound Vision/strategy on sanitation at the demand & Creation demand & Creation state level in the form of a document, of an enabling of an enabling accompanied with a plan of action environment environment for (GDEE): TSC at the State ii. Setting up of an appropriate institutional

Level arrangement (carrying well-defined project rules, systems and operational procedures) to monitor TSC projects and facilitate their implementation at the district level

iii. Appropriate and adequate HRD/IEC initiatives undertaken by the state government providing capacity building support to TSC including hiring specialist consultants in the field of communication, HRD, monitoring, school sanitation and hygiene education

iv. Timely release of state share

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District

State

District

Village

Generating demand & Creation of an enabling environment (GDEE):

Promotion of Appropriate and Cost-effective technology and Alternative Delivery Mechanisms (PACT)

Promotion of Appropriate and Cost -effectiVE! technology and Alternative Delivery Mechanisms (PACT)

Functionality, Access and Privacy of S:=mitation

Generating demand & Creation of an enabling environment for TSC at the District Level

Enhancing demand for and construction of

i.

ii.

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Steps taken to ensure the central role of Gram Panchayats (GP) in TSC planning and implementation

Comprehensive and well-designed IEC strategy and Plan at district Level worked out in a consultative manner and the quality of its implementation

iii. Quality and adequacy of District Level Project Implementation Plan (PIP) based on findings of baseline survey

iv. Well-defined project rules, systems and operational procedures in place and transparency in their application

v. Capacity development plan and activities for ZP, DWSMs and NGOs to achieve intended objectives and it's effective and timely implementation

i. Preparation of a menu of area-specific low­cost/appropriate technological options for sanitation

individual/communit 1-----------------------1 y sanitation facilities at village level

ii. Formulation of construction specifications, norms, unit costs etc. in consultation with districts and their timely dissemination to project districts to ensure good quality construction.

iii. Efforts made by the State to learn from best practices in this sector (state-wide, nationally and internationally)

Enhancing demand i. Availability of a menu of area-specific low-for and construction cost/appropriate technological options for of sanitation and demonstration of the same individual/communit 1-----------------------1 y sanitation ii. Close supervision of village proposals by facilities at village district functionaries to ensure adherence to level construction specifications, norms, unit costs

etc. and construction supervision by district to ensure good quality construction.

Encouraging socially vulnerable arouns to usA

iii. Establishment of and close supervision of functioning of RSMs and PCs to ensure their success as alternative delivery mechanisms

iv. Adequacy of trained manpower district-wide, to promote the different technological options proposed

v. Efforts made by the districts to learn from best practices within the country

i. Availability of water for use in sanitary latrines either inside or outside

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of Sanitation groups to use ii. Easy access to sanitation facilities without Facilities (FAPS) sanitation facilities any stagnant pool of water on the way

iii. Suitability of the design in terms of providing privacy to people, particularly women

iv. Community's adoption of sanitation designs, which are old/disabled /women/ child friendly

v. Availability of an institutional mechanism (informal/formal) for ensuring functionality, access and privacy on a regular basis

Usage, Promoting the i. Quality of maintenance and use of the Maintenance and usage, community- sanitation facilities created Sustainability of based operation Sanitation Assets and maintenance of ii. Vibrancy, effectiveness and transparency in (UMS) sanitation assets functioning of implementing agencies at

created and community-level, so that sustainability is ensuring their ensured sustainability

iii. Community Monitoring System in place, active and quality/ effectiveness of their activities

3.1.3 Programme qualitative assessment: Review activity and methods

In order to determine the scores to be earned for each of the above contributing factors in each category, the Periodic Review teams conducting both the State and the DistrictNillage PRs will have to undertake various review activities. The lists of these review activities and the methods to be used to conduct them are mentioned below.

Table 3.2.1: Review Activities and Methods for Periodic Review Teams at State Level

I. Generating Demand & creation of an Enabling Environment (GDEE) at State level

s. Contributing·Factor .. Review Activities .Methods. No. . ..

i. A sound Vision/strategy on Review the following: . Review of relevant sanitation at the state level documents in the form of a document, . Process of working out the vision and . Interaction with accompanied with a plan of strategy members of SWSM action . Quality of state's action plan, and State level training

particularly training and capacity institutions engaged for building component the purpose (if any) . SMARTness of the action plan

ii. Setting up of an appropriate Review the following: • Review of relevant institutional arrangement documents (carrying well-defined 1. Is there a clearly defined institutional • Interviews and project rules, systems and mechanism for monitoring TSC activities? discussions operational procedures) to monitor TSC projects and 2. Find out whether appropriate guidelines facilitate their have been issued by the state government implementation at the district on the followirtg:

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level ~ Village selection process ~ NGO selection process ~ Cost -sharing formula ~ IEC ~ HRD ~ M&E System ~ Manual of Technology options

iii. Appropriate and adequate Review the following: . Review of relevant HRD/IEC initiatives documents undertaken by the state a. Whether there is a multi-disciplinary . Interviews and government providing team in place having specialist discussions capacity building support to consultants TSC including hiring b. Whether an IEC strategy and plan is in specialist consultantrs in the place and operational field of communication, c. Whether there is a training and capacity HRD, monitoring, school development plan in place and sanitation and hygiene operational education d. Find out the quality and adequacy of

HRD/IEC strategy and plan being implemented

iv. Timely release of state Are funds being disbursed on time to the • Review of relevant share districts? documents and reports

II. Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms (PACT) at State Level

··.s .. NC.~h

i. Preparation of a menu of 1. Find out whether there is a manual of area-specific low- area-specific, low-cost and appropriate cosUappropriate technology options available in the state technological options for 2. If yes, was it created by the SWSM in-sanitation house or through any service

agency/institution hired for the purpose?

3. Find out whether the manual is user friendly and is being actually used.

ii. Form~lation of construction 1. Check whether the SWSM has specifications, norms, unit developed any construction costs etc. in consultation specifications, norms, unit costs of with districts and their timely various technological options of dissemination to project community/ individual sanitation items, districts to ensure good in consultation with technical staff from quality construction. districts and other sanitation technical

experts?

2. If so, have they been prepared with local regional conditions and availability of material, supply chain etc. in mind?

3. Have the norms been disseminated to the field?

iii. Efforts made by the State to Review the following: learn form best practices in 1. State initiative for drawing lessons

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Review of relevant documents

Interview /Group Interaction with SWSM members

• Interaction with the concerned Line Departments and any technical staff appointed at State Level for this purpose (if any)

• Review of relevant documents

• Interviews with concerned persons

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this sector (state-wide, learnt from the field such as research nationally and activities for the purpose internationally} 2. exposure visits organized for State and

District personnel to other States to learn from their experiences in sanitation?

3. Review of technical training modules undertaken to see whether they provide for learning from best practices

4. State contribution to making any technological innovations based on field experience and local conditions

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Review of relevant documents

TabiB 3.2.2: Review Activities and Methods for Periodic Review Teams at District Level

I. Generating Demand & Creation of an enabling environment (GDEE) at District Level

s. ·. ·. Contribpting Factor ·•·· No.

i.

ii.

iii.

Steps taken to ensure the central role of Gram Panchayats (GP) in TSC planning and implementation

Comprehensive and well-designed IEC strategy and plan at district level worked out in a consultative manner and the quality of its implementation

Quality and adequacy of District Level Project

Review Adi~iti~: · ·

... .. Find out the specific steps taken at the district level to work out a mechanism for involving Gram Panchayat and its members in planning and implementation of TSC activities at the village level and ensuring its operationalisation

1. Review IEC strategy and action plan and find-out whether it was prepared:

• On the basis of IEC plan developed and disseminated by the State

• In view of the local culture, language and art-forms

• In consultation with stakeholders at community level, NGO and line department personnel

• In view of the amount of funds available

2. Review whether IEC activities are being undertaken as a planned intervention or as ad-hoc activities?

3. Interact with core group, NGOs and community members to find out:

• Whether people are aware of project objectives, benefits and activities

• Whether there is a marked increase in the people's demand for sanitation services, as indicated by their willingness to pay for these facilities

1. Review the PIP in terms of defining project milestones, strategies for communication,

Design- M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Chapter 3- Qualitative /Mndow

Interviews and discussions with the core group members

Review of relevant documents, if any

. Review of relevant documents . Interviews and discussions

• Focus group discussion

. Review of relevant documents

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Implementation Plan capacity development and monitoring and (PIP) based on findings of evaluation baseline survey

iv. Well-defined project rules, 1. Review following guidelines/documents issued systems and operational by the districUstate for day-to-day project procedures in place and functioning: transparency in their

~ Village selection process application ~ NGO selection process

~ Cost -sharing procedure

~ IEC activities

~ HRD activities

~ M&E System

2. Meeting and discussion with NGO, community members and DWSC group to assess their level of awareness about the various guidelines and their use

3. Formal interaction with NGO, community members to assess their general feeling about transparency in DWSC functioning. For example, Find out:

a. Does the NGO I village get their payment on time (without delay)?

b. Does NGO/ village get answers to their queries?

v. Capacity development 1. Review the quality of training strategy and plan and activities for ZP, action plan DWSMs and NGOs to

2. Review the quality of training modules achieve intended objectives and it's prepared

effective and timely 3. Review the training materials to be used implementation

4. Review of timeliness and effectiveness of training interventions

5. Interaction with the core group, line departments, selected NGOs to assess their understanding and competence in facilitating I implementing (at the village level):

~ Demand generation and community mobilization activities

~ Choice of technological options

~ Community action planning (CAP)

~ Institutional strengthening

~ Financial management

~ Construction Supervision

~ O&M

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documents . Interviews and discussions

. Review of relevant documents . Interviews and discussions

. Review of relevant documents

• Interviews and discussions

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II. Promotion of Appropriate and Cost-effective technology and Alternative Delivery Mechanisms (PACT) at District Level

··.· s. No.

i.

ii.

iii.

iv.

· contnbutin9 Factor ..

Availability of a menu of area-specific low­cosUappropriate technological options for sanitation and demonstration of the same

Close supervision of village proposals by district functionaries to ensure adherence to construction specifications, norms, unit costs etc. and construction supervision by district to ensure good quality construction.

Establishment of and close supervision of functioning of RSMs and PCs to ensure their success as alternative delivery mechanisms

Adequacy of trained manpower district-wide, to promote the different technological options proposed

Review Activitie$ :. . . ; ;··

Review the following:

• Whether there is a menu/manual of technology options available at the district level

• Is there a mechanism to explain these options to the potential user so as to facilitate informed choice at their level?

• Is the menu/manual being actually used by TSC project facilitators and community members?

Review the following:

• What is the mechanism/procedure by which village proposals are scrutinized by technical personnel at districUZP level to ensure adherence to construction specifications, norms, unit costs etc.?

• Has the core group appointed any construction supervision agency to ensure good quality construction?

• Is there a system of supervision by the community members in place?

Review the following:

• Are the RSMs/PCs in the district functional?

• Are they fulfilling the role envisaged for them as alternative delivery mechanisms?

• Are the RSMs storing spare parts for sanitation facilities?

• Have the personnel managing the RSMs/PCs been trained?

• Are they being rendered sustainable, and if so, have any of the RSMs/PCs returned the revolving fund to the District Implementing Agency (DIA)?

Review whether the capacity-building efforts made at district level have been adequate for developing a cadre of technical personnel at the district level and GP levels, who can promote the different technological options proposed

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Chapter 3- Qualitative Window

. ..

· Methods

Review of relevant documents

Interviews and discussions with the stakeholders, particularly the DWSM/DWSC members and available NGO functionaries

Review of relevant documents

Interview /group interaction with concerned core group members

Visit to RSMs/PCs

Interview of community and staff of RSMs/PCs

Review of RSMs/PCs and district records

Interview and group interaction with district core groups and line departments

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v. Efforts made by the Find out districts to learn from best 1. Has there been any exposure visits practices within the organized for district personnel to other country districts/states to learn from their

experiences in sanitation?

2. Review technical training modules to see whether they are based on learning from best practices

3. Has the district contributed to making any technological innovations based on field experience and local conditions?

.

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Interviews with concerned persons

Review of relevant documents

Table 3.2.3: Review Activities and Methods for Periodic Review Teams at Village Level

Ill. Functionality, Access and Privacy of Sanitation Facilities (FAPS) at Village Level

s. Contributing Factor I Review Activities No.

i. Availability of water for use . Sample physical verification of sanitary in sanitary latrines either latrines in the village visited inside or outside . Interaction with some women in the

village visited

ii. Easy access to sanitation . Sample physical verification of sanitary facilities without any facilities in the village visited stagnant pool of water on • Interaction with some women in the the way village visited

iii. Suitability of the design in . Sample physical verification of sanitary terms of providing privacy to facilities in the village visited people, particularly women . Interaction with some women in the

village visited

iv. Community's adoption of Review sanitation designs which are . Whether the community members are old/disabled/women/child aware of sanitation designs/options that friendly by the community are old/disabled/women/child friendly? . Have they generally adopted these

kinds of designs in constructing individual/ community sanitation items?

v. Availability of an institutional Review mechanism (informal/formal) . Whether there is a group or agency at for ensuring functionality, the community level to ensure that the access and privacy on a sanitary facilities being created are regular basis taking care of functionality, access and

privacy for vulnerable groups like the old/disabled/women/children on a regular basis?

• Is there a known way to identify and address the problems regarding functionality, access and privacy of sanitation assets?

Design- M&E Module for Go! (RGNDWM) CRSP /Total Sanitation Campaign Chapter 3- Qualitative Window

Methods .

. Participant observation . Random interview

. Participant observation . Random interview

. Participant observation . Random interview

. Group Interaction . Interviews . Transect Walks for observation

. Community Mapping of Sanitation Facilities (proposed or constructed)

• Group Interaction . Transect Walks for observation . Interviews and discussions

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IV. Usage, Maintenance and Sustainability of Sanitation Assets (UMS) at Village Level

$. No.

·. . ··.. · ..... . Contributing Factor RevieW: Acti>Aties · •

.· .. · .... ·

i.

ii.

iii.

. .... . · .. :c :_e.:··. _o:_.. • .•

Quality of maintenance and use of the sanitation facilities created

Vibrancy, effectiveness and transparency in functioning of implementing agencies at community-level, so that sustainability is ensured

Community Monitoring System in place, active and quality/ effectiveness of their activities

Review whether the IHHLs, SSLs and CSCs and other environmental sanitation facilities such as soak pits, garbage pits, compost pits and drains are being used and maintained properly.

• Sample physical verification of these facilities to assess the quality of maintenance and use

Find out whether VWSC, Gram Panchayat, self-help groups and other village based organizations take active interest and part in TSC activities at the village level.

Find out

• Whether there is a mechanism of community monitoring in place

• If yes, what are the specific activities being carried out by the community members or by their group created for the purpose, if any?

• Are decisions regarding the proper maintenance and use of the facilities created taken as an outcome of the monitoring activities undertaken by the community or their group?

• Whether the inland letter and feedback system is functional

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Chapter 3- Qualitative mndow

1·.

• •

Methods

Transect walk

Participant observation

Focus group discussion

Interviews and discussion

Group Interaction

Interviews and discussions

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3.1.4 Outcomes to be reviewed: Moving towards Nirmal Gram Puraskar

Table 3.3: Moving towards Nirmal Gram Puraskar: Periodic Review Categories and their Contributing Factors

Level Review Category Outcome Contributing Factor

Village/District Coverage of Availability of and i. Community awareness regarding the

sanitary latrines access to hazards of open defecation and

household, benefits of use of sanitary latrines

community and leading to an increasing coverage of

school sanitation IHHLs, CSCs and SSLs including

facilities latrines for Anganwadis and Balwadis ii. Efforts made by the VWSC I SO to

demonstrate a range of technology options from no-cost to low-cost to medium-cost to high-cost so as to help people chose options best suited to them as per their affordability and requirements

iii. Local availability of technical know-how in the form of masons trained in all the technology options presented to the potential users

Village Reduction in the Reduction in the i. Level of community consensus on

practice of open practice of open eradicating the practice of open

defecation defecation, dry defecation/dry-latrines/manual

latrines and manual scavenging

scavenging ii. A plan prepared by the community!VWSC to phase out open defecation/dry latrines/ manual scavenging

iii. A penalty imposed by the community!VWSC on people/households defecating in the open

Clean environment Clean village i. Village level institutions such as GP,

. management environment schools, self help groups, mahila mandals, youth clubs etc are sensitised and aware of the critical interconnections between sanitation, hygiene and health

ii. Formation of a Community Monitoring Group (CMG) to periodically monitor the environmental sanitation situation at the villaqe level

iii. Village clean up campaigns are being organized frequently

iv. Healthy home surveys are being undertaken periodically

v. Villaqe paths are clean vi. Drains, soak pits are built and are

functional to ensure no stagnant pool of water around water sources

vii. Safe disposal of non bio-degradable solid waste is ensured through qarbage pits etc.

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viii.

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Safe disposal of bio-degradable solid waste is ensured through composting methods

3.1.5 Review activity and methods: Moving towards Nirmal Gram Puraskar

As is e!vident from the above table, the efforts made for moving towards Nirmal Gram Puraskar are to be assessed in the three broad categories of coverage of sanitary latrines, reduction in the practice of open defecation, and Clean environment management. The review activities and methods in respect of these categories are listed below:

Table 3.4: Coverage of sanitary latrines: Review Activities and Methods

S.No. Contributiog Factor Review Activities.··

i. Community awareness • Review the available project data at regarding the hazards of the district level open defecation and benefits of use of sanitary • Random interview with at least 5

latrines leading to an women to assess their level of

increasing coverage of awareness regarding the hazards of

IHHLs, CSCs and SSLs open defecation and benefits of

including latrines for sanitary latrines in each village visited

Anganwadis and Balwadis • Sample physical verification in the villages visited

ii. Efforts made by the VWSC • Review the technology manual, if any I so to demonstrate a range of technology options • Interview the VWSC members and SO

from no-cost to low-cost to functionaries working at the village

medium-cost to high-cost level regarding choice of technology

so as to help people chose and manner of their use and

options best suited to them application

as per their affordability and • Focus group discussion on technology requirements options in the villages visited

iii. Local availability of • Interview the local masons and any technical know-how in the other community member having form of masons trained in working knowledge and experience of all the technology options related technology issues presented to the potential users

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Chapter 3- Qualitative Window

Methods

Review of relevant documents/progress report

Informal interviews

Participant observation

Review of relevant documents/progress report

Semi-structured interview

Focus group discussion

Semi-structured interview

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Table 3.5: Reduction in the practice of open defecation: Review Activities and Methods

s. I<·. contnbutilig Fac,or ··· Review Activities . .. Methods

N.o~ , .... ·.. . ... ·< .. .I: __::_ . . _::c

i. Level of community • Spot verification of defecation areas • Transect walk consensus on eradicating and sites of dry latrines • Participant observation the practice of open defecation/dry • Discussions with groups of people, • Focus group discussion latrines/manual scavenging particularly women

ii. A plan prepared by the • Discussions with VWSC and • Focus group discussion communityNWSC to phase community members, particularly out open defecation/dry women latrines/ manual scaven_gir:!_g_

-"'-

iii. A penalty imposed by the • Discussions with VWSC and • Focus group discussion communityNWSC on community members, particularly people/households women defecating in the open

Table 3.6: Clean environment management: Review Activities and Methods

.s. .. . Cc.ntributing FaCtor Review Activities Methods

No. .. :··· ' . . .• .

i. Village level institutions such • Interview and discussion with members • Interview and discussion as GP, schools, self help of different groups regarding sanitation, groups, mahila mandals, hygiene and health issues youth clubs etc are sensitized and aware of the critical interconnections between sanitation, hygiene and health

ii. Formation of a Community • Discussion with VWSC and CMG • Focus group discussion Monitoring Group (CMG) to members periodically monitor the environmental sanitation situation at the village level

iii. Village clean up campaigns • Interview and discussion with •Interview and discussion are being organized community members particularly frequently women and children on village clean up

campaigns

iv. Healthy home surveys are .. Interview and discussion with •Interview and discussion being undertaken community members particularly periodically women and children on village clean up

campaigns

v. Village paths are clean • Traversing all the village paths with a • Transect walk group of community members, • Participant observation including men, women and children

vi. Drains, soak pits are built • Visiting all the water points with a group • Transect walk and are functional to ensure of community members, including men, • Participant observation no stagnant pool of water women and children around water sources

vii. Safe disposal of non bio- • Visiting some of the garbage collection • Transect walk degradable solid waste is and disposal points with a group of • Participant observation ensured through garbage community members, including men,

• Focus group discussion pits etc. women and children

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• Interaction with community members, particularly women

viii. Safe disposal of bio- • Visiting some of the com posting sites • Transect walk degradable solid waste is with a group of community members, • Participant observation ensured through composting including men, women and children methods Interaction with community members,

• Focus group discussion •

particularly women

3.1.6 :scoring System and Review Report

The maximum score in both types of reviews would be the same with 200 marks for sanitation performance of the agencies/stakeholders at the concerned level and 50 marks based on the qualitative performance at the other levels of the project, both totalling to 250. The break-up of marks of sanitation performance is given in the table below:

Table 3.7: Break-up of Marks of Sanitation Performance in the PIC

S. Nt). Contributing Factor Max. Marks

Pn>grcamme qualitative assessment. .. ·: 1!)0 .. ·. . . .. . ·.· ... . ...... ·• :• .. . · .. ... • .

I. Generating demand & Creation of an enabling environment (GDEE) 25

II. Promotion of Appropriate and Cost-effective Technology & Alternative Delivery 25 Mechanisms (PACT)

Ill. Functionality, Access and Privacy of Sanitation Facilities (FAPS) 25

IV . Usage, Maintenance and Sustainability of Sanitation Assets (UMS) 25

• Movlns.towards Nirmat Gram.P~rasl<ar . ·· .. .··· ..

100 . . V. Coverage of sanitary latrines 30

VI. Reduction in the practice of open defecation 30

VII. Clean environment management 40

Total ~score of Periodic Review 200

However, the detailed break-ups of each of the above would be different in case of the two types of review as their scopes would be different. These details are given in respective State and District Periodic Review Report formats (Annexures II-A & B).

• linkage with Performance Index Card

The scores achieved in the state reviews organized by RGNDWM would be entered in the State PIC. Similarly, the scores achieved in the district reviews organized by SWSM would be entered in the district PIC. Besides, the system would also provide for a box facilitating inclusion of a brief descriptive text highlighting the key findings of the overall assessment of the quality of implementation in respect of each of the four categories mentioned above. The system would also provide for 2 forms for entering the list of issues and problems and agreed

plan of action.

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• Linkage with Benchmarks

As evident from the above description, the programme qualitative assessment is being carried out in the four benchmark categories. This is being done to capture the qualitative aspects of the related indicators, the quantitative information about which is already being obtained through the computerised MIS.

The numerical value of each benchmark category would be worked out on the basis of actual percentage being achieved against each benchmark, as per the data available in the computerised MIS.

The qualitative aspects of benchmarks would be assessed through state periodic review commissioned by RGNDWM. Benchmarks have been determined under four major categories. Each benchmark category would be assigned an actual value to assess the performance of state against benchmarks. The benchmark categories comprise of issues, which are directly related to the qualitative aspects of benchmarks.

The scores obtained by states on the benchmark categories will be compared with the determined benchmark values. The final benchmark value will be ascertained by taking average percentage of values scored in respect of benchmark categories through computer based MIS and periodic review. The section relating to benchmarks can be viewed in Chapter 4.

3.2 Community Monitoring & Evaluation (C-M&E) System

3.2.1 Purpose

The purpose of C-M&E is to institutionalise the process of concurrent learning and action regarding TSC project planning and management at the community level. A participatory community monitoring system would empower the user communities by upgrading their organisational and management skills. This would also generate a wealth of data, which besides being used by the community for their own purposes would also inform project management.

The C-M&E tools are essentially designed to promote interactive and experiential learning. They can also be used both by the literate and illiterate segments of the community equally effectively irrespective of their gender and class characteristics. However, the community capacity building and initial hand holding by the support agency and their community facilitators are of critical importance in this regard.

By employing these tools as a plan drawn by the community, they can see where they have succeeded and where they have fallen short and then take appropriate measures to remedy the situation. It is also the best way for communities to gauge their status vis-a-vis their

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project objectives and the targets, which they themselves have set in the Community Action Plan. Through this process communities themselves generate and use knowledge to solve their own problems, which is fundamental to the sustainability of the sanitation facilities installed and the resulting changes in health and hygiene behaviours and practices. It adds owne!rship to findings and commitment to action.

3.2.2 Establishing the C-M&E System

i) Community Monitoring Issues and Methodology: The process of identification of key issues and indicators amongst communities, which they will then monitor on their own, would be a crucial one. This will have to be done through a process of consultation with VWSC and users. However, for the purposes of this M&E design, a set of key issues have already been arrived at and may be viewed in table 3.8. These may be subsequently modified by each concerned community to suit their particular conditions, as long as the main elements of the benefits/ sustainability of a sanitation project are retained.

For the purposes of convenience, regarding the time-line dimension of the project, the issues and indicators to be monitored by the community, are being categorized according to the Planning, Implementation and O&M phases. In the planning phase, they will focus on whether the community members are motivated enough to construct sanitary facilities, their informed choice of sanitation technology and sites for the facilities and the quality of the capacity-building and other facilitative activities of the selected NGO. The issues that require monitoring in the Implementation Phase mainly center around construction activities, their proper supervision by the community and the resulting quality. In the O&M Phase, the community will be concerned about the functionality and maintenance of both the individual and community sanitation assets created in their village, as these would be the factors behind the sustainability of the assets created.

Community Monitoring Group: In order to make the C-M&E work as intended, it would be imperative to have a representative and dedicated group to undertake all the related activities on a regular basis. Hence, it is proposed to have a Community Monitoring Group (CMG) constituted of the selected members of the community, who would be working on behalf of the community members in a participatory and transparent manner. The CMG would be required to function under the overall guidance and supervision of the VWSC. However, the members of the CMG would have to be representative of the users and would not consist only of VWSC members.

The main role of the CMG in the TSC framework would be one of bringing community cohesiveness on issues related to sanitation in the village. This would be done by bringing different groups and actors on a common platform, whl_yh could include Gram

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Panchayat (GP), Parent Teacher Association (PTA), households etc. It would also be useful to involve community based organisations such as Mahila Mandals, Yuvak Mandals, Self-Help Groups or any other local bodies in community monitoring activities.

The CMG would endeavour to bring individual I institutional initiatives under an overall decision-making process of a collective nature, and thereby individual I institutional actions into a consistent community action plan including environmental sanitation, community sanitary complexes, school sanitary latrines, Anganwadi latrines, Balwadi latrines and individual household latrines.

The CMG, which should not comprise of more than 6 members, must also necessarily have members from the socially vulnerable groups like senior citizens, women, children and from the BPL and the SCIST households, so that there is an equitable representation of these segments in the group and their concerns are also voiced by their own representatives. This group would undertake community-monitoring exercises through use of tools and aids being developed for the purpose and they will be trained on conducting monitoring activities and use of tools for gathering information. After conducting each exercise, they would submit their assessment report to the VWSC for action and follow up.

ii) Community Monitoring Indicators: Here again, the exercise of identifying the CM&E indicators will be the task of the VWSC and the community members, as they are the best judge of what they would like to measure for the sustainability of their own sanitation project. These indicators are to be arrived at, keeping in view the issues which need monitoring at the community level. They will have to be simple, easy to measure and should not involve too much paper work and time, or the system will not be adhered to. A suggestive list of indicators is given in the table below:

Table 3.8: Community Monitoring Issues and Indicators

Phase Community monitoring Indicators issues

Planning i) Community consensus on • Expressed willingness by (Start- Up & IEC eradication of open defecation community members to stop Activities) open defecation in a community

wide meeting • Community penalty on open

defecation

ii) Selection of sites for • 100% site selection for Sanitation assets by community sanitation assets done by members, particularly women community members, and other marginalised groups particularly women and other

marginalised groups

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iii) Availability of and people's access to information about all the possible and feasible technology options for IHHLs

iv) Activities undertaken by the SO/Consulting Agency in the village

v) Community participation in preparation of community action plan (CAP)

Implementation i) Community members' access to Rural Sanitary Marts (RSMs)/Production Centres (PCs)

ii.a) Community initiative to construct individual household latrines (IHHLs)

ii.b) Construction of school sanitary latrines

ii.c) Construction of environmental sanitation facilities such as soak pits, garbage pits, compost pits, and drains and their quality

iii) Location of sanitation assets actually constructed

iv) Availability of technical know-how to construct individual and community latrines and other environmental sanitation facilities such as soak pits, garbage pits, compost pits and drains

v) Activities undertaken by the SO/Consulting Agency in the village

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Informed choice of technology options for sanitation by people

All activities listed in the TOR of SO/Consulting Agency for community mobilisation and capacity building undertaken on time Community members aware of community action plan {CAP)

Community members can get sanitation related material without any apparent difficulty

Number of IHHLs constructed

Separate latrines constructed for girls and boys in schools

Number of soak pits, garbage pits, compost pits and the length of drains constructed and their quality as per the norms specified in the CAP and PIP

Location of community sanitary facilities created are as agreed in the CAP

Locally available trained masons to construct latrines and other environmental sanitation facilities such as soak pits, garbage pits, compost pits and drains

All activities listed in the TOR of SO/Consulting Agency for community mobilisation and capacity building undertaken on time

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O&M i.a) Reduction in the practice of • open defecation

i.b) Reduction in the practice of • dry latrines and manual scavenging

ii) Use and maintenance of • latrines

iii) Hand washing practices •

iv) O&M of CSCs •

v) O&M of SSLs/AWLs/BWLs •

vi.a) Safe disposal of solid • waste and waste water •

• vi.b) Safe disposal of Infant • excreta

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More and more people have access to and use sanitary latrines for defecation Community penalty imposed on open defecation More and more people have access to and use sanitary latrines for defecation Community penalty imposed on the practice of dry latrines and manual scavenging 100% of the individual and community sanitary facilities constructed are functional and are being used All individual and community sanitary facilities are being maintained and cleaned regularly Repairs are being done in a timely manner, mostly by a trained technician available locally All the community members are washing their hands with soap/ash after defecation There is a practice of hand washing with soap/ash after anal cleaning of infants O&M requirements of CSCs are being met by the GP O&M requirements of SSLs/AWLs/BWLs are being met by the PTA/School Authorities Village paths are clean Garbage is being disposed in garbage pits Cow dung is disposed in compost pits No stagnant pools of water around water sources Clean and functional drains Infant excreta disposed in sanitary latrines

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iii) Capacity Building for community monitoring: The CMG members will be new to the task of Community Monitoring and they would need to be trained in the use of various tools and methods developed for the purpose. Corrective actions will have to be taken

in a timely fashion in order for them to continue to realize the benefits of the project. As

the members would vary in terms of their respective backgrounds including age, educational level and capacity, the training will have to be designed and conducted keeping these differences in mind. The facilitating agencies and NGOs at the district

and community level will also have to be trained to undertake this task of building the

capacities of the CMGs.

iv) Information Flow and Feedback to the Community: The information flow between

the community and the project management is designed to be two-way. The mechanism to activate this arrangement is there in the form of pre-printed inland letters

to be sent by the community to the project management in each phase and feedback reports to be sent to the community by the project management. The details are

outlined below in point no. 3.2.4.

v) Follow up and action: Operationalization of a system of follow up and action on the

basis of assessment reports of the CMG.

3.2.3 Community Monitoring Issues and Tools

The Community Monitoring issues to be reviewed during each phase and the tools to be used to do the same can be seen in the table below:

Table 3.9: Community Monitoring Issues and Tools

Phase Issues

Planning i) Community consensus on (Start- Up & IEC Activities) eradication of open

defecation

ii) Selection of sites for Sanitation assets by community members, particularly women and other marginalised groups

iii) Availability of and people's access to information about all the possible and feasible technology options for IHHLs

Design - M&E Module for Go! (RGNDWM) CRSP /Total Samfation Campaign Chapter 3- Qualitative W7ndow

Tools

• Hand raising/voice vote to express willingness in community wide meeting

• Focus group discussion

• Defecation map

• Resource mapping

• Menu card of technology options

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iv) Activities undertaken by the SO/Consulting Agency in the village

v) Community participation in preparation of community action plan (CAP)

Implementation i) Community members' access to Rural Sanitary Marts (RSMs )/Production Centres (PCs) \\

ii.a) Community initiative to construct individual household latrines (IHHLs)

ii.b) Construction of school sanitary latrines

ii.c) Construction of environmental sanitation facilities such as soak pits, garbage pits, compost pits, and drains and their quality

iii) Location of sanitation assets actually constructed

iv) Availability of technical know-how to construct individual and community latrines and other environmental sanitation facilities such as soak pits, garbage pits, compost pits and drains

v) Activities undertaken by the SO/Consulting Agency in the village

O&M i.a) Reduction in the practice of open defecation

i.b) Reduction in the practice of dry latrines and manual scavenging

ii) Use and maintenance of latrines

Design- M&E Module for Go/ jRGNDWM) CRSP /Total Sanitation Campaign Chapter 3- Qualitative Window

Pr!vate!.!mltflil

• Checklist based on the TOR of SO/Consulting Agency

• Community mapping

• Focus group discussion

• Latrine coverage bars followed by pasting of logos of local deities on houses practicing no open defecation

• Visit to school with checklist on construction norms

• Environmental sanitation mapping followed by site visits with checklist on construction norms

• Resource mapping

• Community interaction with local masons in a community wide meeting

• Checklist based on the TOR of SO/ Consulting Agency

• Defecation map followed by transect walk

• Focus group discussion

• Transect walk followed by focus group discussion

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iii) Hand washing practices •

lv) O&M of CSCs •

v) O&M of SSLs/AWLs/BWLs • \

vi.a) Safe disposal of solid • waste and waste water

vi.b) Safe disposal of Infant • excreta

3.2.4 linkage with project Management

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Pocket chart - hand washing

Transect walk followed by focus group discussion

Transect walk followed by focus group discussion

Transect walk

Secret Ballot- infant excreta disposal

Communities would send their findings /response on these issues through a pre-printed inland letter. These inland letters will have mainly YES/NO type objective questions. HoWiever, some space would also be provided in the inland letter to write in brief on any issue of concern regarding sanitation. It will be the onus of the DWSM-Core Group to scrutinize and analyse the responses and provide feedback. A standard feedback form is also suggested which may be employed by the Core Group for sending their feedback to the community concerned. The Inland letter Formats and the Feedback Report Formats can be viewed in Annexures Ill A & B.

3.2.!i linkage with Computerised MIS

The linkages of the community monitoring system with the computerised MIS are as follows:

• In planning, implementation and O&M phases, marks against some information received through inland letters, particularly related to user satisfaction, would be entered into the computerized system and shall form a part of the scheme level PIC. During the O&M phase, the information on the indicators would be available through inland letter system only.

• A part of the information (received through inland letters from community) would not be entered in computerized MIS so as to avoid unnecessary data overload on the system. The information, not to be entered in the computerized MIS, is meant for use directly by field coordinators and other district level programme managers for identifying gaps and taking suitable timely action for improvement.

• Feedback reports - to increase transparency and provide the community with some access to the computerized MIS

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I 4 I Integration Mechanism

4.1 Performance Index Card

4.1.1 Purpose

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The Performance Index Card (PIC) mechanism has been built in into the system with the purpose of assessing performance of villages, districts and states, as also to make a comparative evaluation of their performance across all these levels. It is expected that it would result in healthy competition and exchange of best practices and knowledge on key performance issues.

The PIC would take into account both the quantitative and qualitative aspects of performance. While the quantitative performance would be assessed on the basis of marks obtained against fulfillment of each indicator, qualitative performance would be considered based on periodic review scores and performance against community monitoring system. The computerised MIS would generate three sets of PIC for village/scheme, district and state respectively. The State PIC and District PIC would be based on performance against key process and progress indicators and marks obtained in periodic review and community monitoring and evaluation. Village/ Scheme level PIC would be based on scores obtained against key indicators and community monitoring and evaluation.

4.1.2 Key features

The quantitative component of District PIC would have 80% village performance and 20% district performance. This latter 20% comprises of 10% marks based on the District MIS indicators and the remaining 10% in the form of a bonus for qualifying for the Nirmal Gram Puraskar. The qualitative component of the District PIC would comprise 20% of performance against C-M&E and 80% on performance against periodic review. The quantitative component of State PIC would comprise of 80% based on district and village performance and 20% on state performance. The qualitative aspect would comprise of 4% of performance against C-M&E and 16% against district periodic review and 80% of performance in the state periodic review.

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I

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--------------------------- .. Totail!illllllf!lliCII!l!ll!ltill!l

Table 4.1 :PIC overview- dimensions (including both water supply and other related dimensions)

Coo'lp,on.,nt .. ·.· .. Cor' PelfQ!lti~nce Extra initiative$ • . •. ... · ·•· · · .·· ..... ·• ·•· .• (Other rei':teq ditf!ens.ion$0) .. .... .. · . (Waier supply

... · tlim,nsionf .. ... . ,·. .. .. '·· · ... ·.:• .. ;: ·.·: Quantitative Indicators- Water Indicators- Thematic Modules

Supply Sanitation Hygiene & Water Water quality

Computer-based Health conservation monitoring

MIS measures

(250) (250) (250)

(Maximum (1 000) (500) Bifurcation Bifurcation of Bifurcation of Marks)

Sanitation of marks marks marks

Qualitative between between between quantitative quantitative quantitative

Periodic reviews and and and qualitative qualitative qualitative

and Community components components components Monitoring to be to be to be decided System decided decided once the

(Maximum once the once the components

Marks) (500) (250) components components are are are developed developed developed

Total Marks 1500 1500

The PIC inclusive of water and sanitation would look as below:

Table 4.2: PIC with Water Supply and Sanitation Dimensions included

Quantitative:

Com1puter Based MIS Max !Marks

Qualitative: Periodic Review

ComM&E Max Marks

Total!

Sanitation

1000 500

500 250

1500 750

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1500

750

2250

....

rt!UateUmltll!l

Total .... MarkS ..

3000

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..• Leve.l i • '

-"-

State

District

Village

Table 4.3 : PIC overview- levels (details of sanitation across levels)

Quantitative window· .. Qualitative window

<·· 1 00 marks on state quantitative performance

400 marks based on quantitative 50 marks based on performance of districts qualitative performance of

districts - 40 marks based on district - 1 0 marks based on

...

indicators qualitative performance - 40 marks based on Bonus at the village level

marks for Nirmal Gram (Community Puraskar monitoring)

- 320 marks based on - 40 marks based on quantitative performance at district periodic review the village level commissioned by

SWSM) 200 marks based on periodic review to be commissioned by RGNDWM

Sub total 500 Sub total 250

50 marks on district performance

50 marks bonus for Nirmal Gram Puraskar 400 marks from quantitative 50 marks based on performance at village level qualitative performance at

the village level (Community monitoring) 200 marks from district periodic review to be commissioned by SWSM

Sub total 500 Sub total 250

Quantitative performance from Qualitative performance -computer-based MIS indicators- 250 marks (based on 500 marks Community Monitoring

System) Sub total 500 Sub total250

• Quantitative component: Computer-based Monitoring System

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··rotal .. ...

100

450

200

750

50

50

450

200

750

750

750

The computerized system shall monitor the performance of TSC across all the project states,

districts and villages. The system will generate scores obtained by the concerned TSC states, districts and villages that will be reflected in their respective PICs.

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TSC is based on some fundamental principles, which in the course of their operationalization invariably involve certain critical functions. These critical functions are to be followed across all the project districts. A set of indicators has been evolved to monitor the process and progress of these functions. These are proposed to be termed as 'sanitation performance indicators'.

The scores obtained in the PIGs by the TSC project states, districts and villages will in turn be plugned into the Swajaldhara M & E module PIC, which is designed to reflect the performance of other initiatives like sanitation, hygiene and health, water resources management and water quality monitoring, once all these concomitant M & E modules are developed.

• Qualitative component: Evaluation system

Field-based Periodic Review

Periodic review would essentially be an exercise in evaluation, learning and action. The primary purpose of periodic review is to make a qualitative assessment of the process and outcomes of TSC projects.

The detailed methodology of carrying out periodic review exercise including steps involved, duration, periodicity, outcomes to be reviewed and associated contributing factors, methods and tools, review and reporting formats etc., has been developed by the consultants.

The periodic review of states and districts would be carried out by RGNDWM and SWSM respectively by forming multi-disciplinary teams drawn from a panel of experts drawn at their level. These would be carried out once a year. The basic purpose of this exercise would be to identify areas of weaknesses and plan and undertake required corrective measures, as also to work out areas of required policy and capacity building support to project districts as per their specific requirements.

Community M&E

In case of village/scheme PIC, the qualitative component would comprise of information received through community monitoring and evaluation in the form of inland letters, in place of periodic reviews.

• Scoring mechanism

As mentioned in the tables above, in the TSC module, the PIC of each state, district and village would have a maximum total of 750 marks, out of which 500 will be based on the quantitative computerized MIS indicators and 250 marks are allocated to the qualitative aspects of periodic review (at the state and district levels) and the community monitoring

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system (at the village level). The summaries of the village, district and state PICs are available in Annexure 1-D.

4.1.3 Scores of computerized MIS

Village/Scheme level

The quantitative MIS indicators at the village level have been distributed in the following manner:

Table 4.4: Marking pattern of sanitation indicators at the village/scheme level

Total 500

As is evident from the above marking pattern, the combined total of the physical and financial progress indicators together carry equal weightage as compared to the total of process indicators. The underlying reason of proposing this pattern is to avoid bias and distortion in fair and objective evaluation by way of striking a balance between quantum and quality of effort made.

catego,Y ~'" " ' ~ ' ~ ' '~' ''!: ~'" ~ :> / ~ ~ : ~ : ' Mark$ tor Sanitation ProcessJndicators' ~ '~·~ '' ...

Pre-Planning Phase 25 Planning Phase 50 Implementation Phase 75 0 & M Phase 100 Total 250

The phase-wise break-up of marks is such that the scores for all the process indicators pertaining to the Pre-Planning, Planning and Implementation Phases total up to 150 and the scores for the O&M Phase indicators total up to 100. The ratio of weightage for the process indicators related to O&M phase and those related to pre-planning, planning and implementation phases together have been taken as 40:60, in order to accord slightly higher weightage to community ownership and O&M of assets created, which is the very basis of the reform agenda.

The sanitation indicators as developed broadly relate to three levels, namely village/scheme, district and state. Whereas the state level process indicators shall directly get aggregated into the computerized MIS, the system would have an in-built mechanism for calculating average of each district and village level indicators as against the total number of districts and villages applicable for the same respectively. The financial progress indicators shall be aggregated

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against village budget and physical progress indicators against the number of households in the village and it's total population. Please refer to Annexure 1-B for the detailed list of indicators and thE! score assigned to each of them.

Distl·ict level

The total district level quantitative score of 500 would comprise of 100 marks on district performance, out of which 50 marks will be based on the district MIS indicators and 50 marks will be based on the bonus received with regard to their performance vis-a-vis the Nirmal Gram Puraskar. The other 400 marks will be derived from the performance of villages in the quantitative indicators. Thus, 80 % of the total quantitative score at the district level is based on village performance.

The 250 marks which have been allocated to the district qualitative window will be distributed in the following manner: 200 marks will be allotted for the district's performance in the Periodic Review commissioned by the SWSM and 50 marks will be based on the marks obtained by the village in the C-M&E System.

The total state level quantitative score of 500 would comprise of 100 marks of state performance and 400 marks of district performance. The break-up of 400 would include 40 marks on the basis of district indicators, 40 marks on the basis of bonus marks obtained by villa!~es for Nirmal Gram Puraskar and 320 marks from the village level performance in the quantitative MIS indicators. Here again 80 % of the total quantitative score at the state level is basE~d on district and village level performance.

The state level qualitative score of 250 would comprise of 200 marks based on the State Periodic Review commissioned by the RGNDWM and 50 marks based on the District Periodic Review (40 marks) and the village-based C-M&E System (10 marks).

4.1.•4 Scoring of field-based periodic review system

The aggregated scores achieved in the periodic review of districts by SWSM would be entE!red in the District PIC along with some score on the basis of C-M&E. Similarly, scores achiieved in periodic reviews commissioned by RGNDWM for States would be entered in the respective State PIC along with some score based on district periodic reviews and C-M&E. These scores would be entered in respect of all the categories of evaluation, the maximum marks for which are as follows:

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Table 4.5: Categories of evaluation and scores

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Category Sanitation Performance Field-based Periodic Review carried out by RGNDWM and SWSM as applicable in case of State and District respectively

:1.···· .. Programme qUalltatl9'e ass.essment .· .. .. i

1.1 Generating Demand & Creation of an Enabling Environment (GDEE)

1.2 Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms (PACT)

1.3 Functionality, Access and Privacy of Sanitation Facilities (FAPS)

1.4 Usage, Maintenance and Sustainability of Sanitation Assets (UMS)

Sub Total 2. Moving towards Nir.mai.Gram Puraskar . .. .. ..

2.1 Coverage of sanitary latrines 2.2 Reduction in the practice of open defecation 2.3 Clean environment management Sub Total .Total for Periodic Review· .

Besides, the system would also provide for a box facilitating inclusion of a brief descriptive

text highlighting the key findings of the overall assessment of the quality of implementation in

respect of each of the categories/sub categories mentioned above. The system would also

provide for 2 forms for entering the list of issues and problems and agreed plan of action.

4.1.5 Scoring of village level community based monitoring and evaluation system

As mentioned above, the qualitative component of village/scheme PIC would comprise of

information received through community monitoring and evaluation in the form of inland

letters. The evaluation parameters as spelt out in the inland letters and the maximum marks

proposed are as follows:

Table 4.6: Community Monitoring & Evaluation System Parameters and allotted marks

.

25

25

25

25

100

30 30 40

100 200

Parameter Maximum Marks

Plcmriing Phas.e ·.··

··. -

Has there been a decision/resolution by the community to take action to stop open defecation?

Whether community members, particularly women and other marginalized groups, are satisfied with the sites planned/selected for most of the sanitation assets?

Are people aware of the possible technology options that could be chosen for IHHLs?

Is the community satisfied with the assistance/facilitation being provided by the SO/ Consulting Agency?

Has the community prepared a Community Action Plan (CAP) for sanitation in the village?

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15

15

15

15

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Total Sl.lliilf!lll illliil!llltin!l

75

.. l.,:tPl~men~•iltion Pha~e. .·· ....... ··.·............. • L . · • • · ·· · ... ...... .( · •• .. ... . ...... ·.·· ~· > -: ·•······ -,< Whether community members have easy access to Rural Sanitary Marts/Production 15 Centres? •

Whether community members are actively involved in construction of sanitation assets as per CAP?

Whether community members, particularly women and other marginalized groups, are satisfied wilth the actual location of most of the sanitation assets constructed?

Is the community satisfied with the general quality of sanitation assets constructed in the village?

Is the community satisfied with the assistance/facilitation being provided by the SO/ Consulting Agency

Sub Total

O&M Phas' . · < . > • • < < ···. > . ·.. .. ·.·· •. _:.. • ·.·•·· ..•..•••. ·•. •·

Has the practice of open defecation substantially reduced/decreased in the village?

15

15

15

15

75

. > •

10

Are most of the individual and community sanitary latrines being used and cleaned 10 regularly?

Are most of the community members usually washing their hands after defecation? 10

Are the O~(M requirements of CSCs being met by the GP? 10

Are the 08..M requirements of SSLs/AWLs/BWLs being met by the PTA/School Authorities 10

Has the GP been awarded the Nirmal Gram Puraskar? 25

If the GP was awarded Nirmal Gram Puraskar, are the 4 eligibility conditions still enforced? 25

Sub Total 100

~:r:iind 1'o·~··· ·••· ·. . .. ··• .· .· ·· · .• ••···· .· .. : ..... •· .· ·· · ·· .. < {··~ ·.... j ~. ·~· .__ ·• ..•. ·.· ............ ·.•· •··• .•. •••···· ..• ; 2~~

The marks indicated in the above table would be accounted for on the basis of maximum scorable marks, similar to scoring mechanism of quantitative indicators, as discussed earlier.

4.1.6 Final Score

With regard to the TSC project, the comparison of the performance of villages/schemes, districts and states would be made on the basis of scores achieved by the districts and states, against the total marks of 750 distributed between the quantitative and qualitative windows of the respective village/scheme, district and state PICs. However, the overall score across all the dimensions to be covered under the Swajaldhara module (see table 4.1) will not be obtained till the M & E modules for all the other initiatives are also developed. A joint PIC for water and sanitation can be obtained (see table 4.2) for the states, districts and villages where the Swajaldhara and TSC projects are being implemented either jointly by the same implementing agencies/local bodies or separately by different agencies/line departments. In the latter case the total score of the PIC will be out of a maximum of 2250 (Water Supply-1500 and Sanitation-750).

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4.2 Benchmarking

A system of benchmarking offers standardized measures of performance, which all the TSC states could work to achieve. This would also help assess and compare the performance of states in terms of internalization of the reform principles and the initiative to undertake corrective measures, as required. This would basically offer a way to admit that another village, district or state is better at something and provide an opportunity to learn as to how to match or surpass it.

It would help facilitate the process of identifying, sharing, and using best practices to improve processes. The process could entail exercises comparing data (usually key performance indicators) either between villages, districts and States or tracking performance over time. Whereas these provide comparative measures, they do not in themselves result in the identification or exchange of best practice. It would help examine processes, compare activities and identify best practices that can be implemented for effecting performance improvement.

It could be ideally used to achieve the following:

• Encourage the exchange of best practice in pursuit of general objectives.

• Enable stakeholders to make informed decisions about initiating actions for improvement.

• Set performance targets for ensuring sustainability of investments and benefits.

• Share information to identify areas where there is an apparent performance gap.

There have been some obvious constraints in developing benchmarks, particularly for assessing the progress of the reform initiative itself. There has been hardly any precedence in terms of available reference values for some of the components of the reform program. As an initiative to introduce far-reaching changes in sector functioning on demand responsive lines on a major scale, the TSC program has to have some well-defined benchmarks for making a comparative assessment across states.

4.2.1 Benchmark categories

In view of the reform objectives and principles as enshrined in the new TSC guidelines, four sets of benchmarks have been identified in order to have a comparative assessment of the progress being made in various TSC states. These are:

• Generating demand & Creation of an Enabling Environment (GDEE);

• Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms (PACT);

• Functionality, Access and Privacy of Sanitation Facilities (FAPS); and

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• Usage, Maintenance and Sustainability of Sanitation Assets (UMS).

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It is foreseen that quality performance in all these categories would be necessary for States to realize the benefits of the program and ensure sustainability of investments and benefits. While certain benchmarks could be attainable over a shorter duration of time, attainment of others would be ensured only over a longer period of time through concerted efforts.

4.2.2 !Benchmark monitoring

The monitoring and evaluation system would propose numeric references for benchmarks, which all states must aspire to attain over the life of the program. However, since there are different levels of preparedness based on prior experience of managing demand responsive programs, states would be free to assign time limits over which they would like to monitor attainment of benchmarks.

Benchmarks would be monitored directly through the information flow against indicators being proposed for monitoring of activities. However the monitoring of benchmarks would also heavily thrive on the periodic review component and community monitoring system being proposed under the monitoring and evaluation system after exit from a village.

The information being fed in the computer, based on indicators, would generate status of attainment of benchmarks and a report for each state on actual attainment against desired level can be generated.

4.2.3 Benchmarks: Desirables vs. actuals

The benchmarking exercise would be carried out at the state level and the related reports would be generated by the computerised MIS on the basis of data already entered therein. The following table on benchmarks matrix contains the desired benchmark categories, the indicators to be employed for measuring the performance against it and the desired level to be attained under each benchmark category. The information regarding actual attainment against desired level would be generated through computer on the basis of information already recorded therein against various indicators.

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sf .!>.It

.····

1.

2.

3.

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Table 4.7: Benchmark Matrix (from quantitative MIS indicators)

. Benchmark '

Indicator Benchmark (Desired level) . Practice/Positioil against .··· category ·•·.· .• Benchmark (actual} •• ..

.. .. ·.. . .•

Generating Is there a detailed IEC 90% of the TSC districts % of the TSC districts have a demand & plan prepared for the have a detailed IEC plan detailed IEC plan prepared creating an district? prepared enabling

Community-wide 100% of the TSC villages % of the TSC villages have environment meetings held for have had Community-wide had Community-wide

(GDEE) formulation and meetings held for meetings held for formulation acceptance of formulation and acceptance and acceptance of Community Action Plan of Community Action Plan Community Action Plan (CAP) (CAP) (CAP)

Sub-total (GDEE)

Promotion of Community-wide 1 00% of the TSC villages % of the TSC villages have Appropriate meetings held for have had Community-wide had Community-wide and Cost- selection of technical meetings held for selection of meetings held for selection of effective options technical options technical options Technology &

% hhs. which have 50% hhs. have constructed % hhs. which have Alternative Delivery constructed IHHLs as IHHLs as against total no. of constructed IHHLs as against

Mechanisms against total no. of households in the village total no. of households in the

(PACT) households in the village village

% Household I 40% Household I Community % Household I Community Community contribution contribution towards contribution towards towards environmental environmental sanitation environmental sanitation sanitation assets assets (garbage pits, assets (garbage pits, (garbage pits, compost compost pits, soak pits and compost pits, soak pits and pits, soak pits and drainage) as against drainage) as against drainage) as against Household I Community Household I Community Household I Community contribution towards all contribution towards all contribution towards all sanitation assets (individual sanitation assets (individual sanitation assets and community) and community) (individual and community)

Development and 1 00% districts have % districts have developed demonstration of various developed and demonstrated and demonstrated various appropriate and cost- various appropriate and cost- appropriate and cost-effective technological effective technological effective technological options for sanitation options for sanitation facilities options for sanitation facilities in the district facilities

Sub-Total (PACT)

Functionality, Do at least 80% of 90% of villages have at least % of villages have at least Access and IHHLs ICSCs 80% of IHHLs ICSCs 80% of IHHLs ICSCs Privacy of constructed have a constructed with a proper constructed with a proper Sanitation proper superstructure in superstructure in order to superstructure in order to Facilities order to ensure privacy ensure privacy for women ensure privacy for women (FAPS) for women?

Design - M&E Module tor Go/ (RGNDWM) CRSP /Total Sanitation Campaign Chapter 4- Integration Mechanism

· Benchrl1art ·.numerical vaiiJe {in o/o)

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100

95

100

50

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Do all schools in the 1 00% of villages have % of villages which have village have SSLs with ensured that all schools have ensured that all schools separate sanitation separate sanitation facilities have separate sanitation facilities for girls and for girls and boys facilities for girls and boys boys?

Sub-total (FAPS)

Usage, Whether all sanitation 80% of villages have all % of villages which have all Maintenance facilities (individual and sanitary latrines (individual sanitary latrines (individual and community) are being and community) being used and community) being used Sustainalbility used on a daily basis? on a daily basis on a daily basis of Sanitation

Is there a trained 90% of the TSC villages have % of the TSC villages which Assets (UMS) technician available trained technicians available have trained technicians locally for maintenance locally for maintenance and available locally for and repair activities? repairs maintenance and repairs

Sub-total (UMS)

Qualitative: The qualitative performance of state would be ascertained through periodic review scores attained by states on four major benchmark categories. The major categories and maximum marks for each of the benchmark category are:

Generating Demand & Creation of an Enabling Environment 25

Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms 25

Functionality, Access and Privacy of Sanitation Facilities 25

Usage, Maintenance and Sustainability of Sanitation Assets 25

Each benchmark category has a set of contributing factors and the reviewer would assign marks based on the status of attainment of these benchmark categories. While some of the conltributing factors have a direct bearing on the benchmarks, others though important have subsidiary bearings. Quality points have been assigned to the directly affecting contributing factors. The total values of these directly affecting contributing factors have been made the target benchmark value for that category. The major contributing factors for each of the benchmark category and their quality point are indicated below:

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100

95

80

90

85

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1. Generating Demand & Setting up of an appropriate institutional creating an Enabling arrangement (carrying well-defined project rules, Environment (GDEE) systems and operational procedures) to monitor

TSC projects and facilitate their implementation at the district level

Comprehensive and well-designed IEC Plan prepared at district Level worked out in a consultative manner and the quality of its implementation

Capacity development plan and activities for ZP, DWSMs and NGOs to achieve intended objectives and it's effective and timely implementation

Sub total (GDEE)

2. Promotion of Efforts made by the State to learn from best Appropriate and Cost- practices in this sector (state-wide, nationally and effective Technology internationally) and Alternative

Availability of a menu of area-specific low-Delivery Mechanisms (PACT) cost/appropriate technological options for

sanitation and demonstration of the same

Close supervision of village proposals by district functionaries to ensure adherence to construction specifications, norms, unit costs etc. and construction supervision by district to ensure good quality construction.

Establishment of and close supervision of functioning of RSMs and PCs to ensure their success as alternative delivery mechanisms

Sub total (PACT)

3. Functionality, Access Availability of water for use in sanitary latrines and Privacy of either inside or outside Sanitation Facilities

Easy access to sanitation facilities without any (FAPS) stagnant pool of water on the way

Suitability of the design in terms of providing privacy to people, particularly women

Sub total (FAPS)

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Chapter 4- Integration Mechanism

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5

4

13 (52%) 25

3

4

3

3

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5

5

5

15 (60%) 25

62

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4. Usage, Maintenance and Sustainability of l)anitation Assets {UMS)

Sub total (UMS)

4.2.4 Benchmark Reports

Quality of maintenance and use of the sanitation facilities created

Community Monitoring System in place, active and quality/ effectiveness of their activities

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Computer would generate reports depicting actual performance of states vis-a-vis desired levels through information generated through indicators, periodic reviews and community monitoring systems. These reports would be generated on an annual basis. These reports would be used for analyzing trends and identifying practices that enable and hinder better performance. The stakeholders would discuss the key findings and have an opportunity to interact with each other and with the best-practice villages, districts or states. These would help stakeholders to create action plans tailored to their needs based on the benchmark reports.

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II 5 II M&E Management Structure

5.1 Background

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Since the launch of the Total Sanitation Campaign (TSC) in April 1999, around 400 projects have been sanctioned in different districts across the country. These projects are at various stages of implementation.

Till recently, the progress of implementation in the various districts, was monitored manually by the Rajiv Gandhi National Drinking Water Mission (RGNDWM). Data in the prescribed formats was sent by post to the Mission and, thereafter, necessary information processing was done manually in order to produce required outputs. This method was time consuming and heavily reliant on the person dealing with this data. These bottlenecks were subsequently ironed out by the introduction and use of a computer based information system, using WEB based technology, which enables easy data access and retrieval from any location on the globe, over the Internet.

The present software being used by RGNDWM takes care of the various TSC project issues listed below:

1. Project Sanctioned details for Districts Projects.

2. Funds released by Mission to Districts under TSC.

3. Monthly Financial statements (Funds released by the States I Beneficiaries & Utilized by districts) received from Districts.

4. Monthly Physical Achievement (Households Latrines, School Toilets, Balwadi Toilets, Community Sanitary Complexes, RSM, PC etc.) received from districts.

5. TSC Action Plan for 2003-2004.

6. List of Contact Persons.

The total volume and diversified nature of the data that gets generated out of the system, calls for a proper information system planning. This is expected to streamline monitoring and reconciliation activity of funds and resources.

The present software has been developed in ASP 3.0 using VBScript & JavaScript on client

side with MS-SQL Server 7.0 as Backend database, on a 2-tier architecture (Client-Server Web technology). The data inputs I updates made through this software gets automatically

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['.i~ Knowledge Links

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reflected in the reports generated by the system, which can be easily retrieved by anyone, havin~~ access to the Net.

Objectives and Benefits of the online monitoring system being used by RGNDWM presently:

~ Centralized database for monitoring all the projects.

~ Speeds up information flow from the Districts.

~ Improved efficiency, performance and speed in decision-making process.

~ Enhanced security of the system with password protection.

~ Ease in historical Data Maintenance.

~ Elimination of human error in processes.

Besides the online monitoring MIS-based computerized system being followed by the TSC, there are other M & E methods being used like the conventional report system, field visits, review meetings, course corrections, community based monitoring, independent agency monitoring mid line and end line surveys.

5.2 Limitations of present M & E System

While the present system being followed by the Mission is quite comprehensive and well thought out, there are some inherent limitations, which are as follows:

~ There is no proper system formulated for information flow from the TSC villages to the blocks and then on to the districts. Therefore, there is the danger that the information fed online at the district level, may not be based on hard facts coming up from the grass-root level and thus, it may not be totally reliable. There is no check and balance mechanism in-built for cross-verification of data being fed into the system.

~ The physical and financial progress of the project are not the only factors to be monitored. The present system does not cater to the monitoring and evaluation of qualitative, process-based aspects of the project, which are so essential to the reform initiatives in this sector.

~ There are no systems developed for giving feed-back to the community and for the follow-up of any remedial actions and mid-course corrections recommended

as a result of M & E activities.

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> A scoring mechanism or benchmarks have not been developed, by which one can tell where a particular TSC village, district or state stands in comparison to others and in which particular aspect they need to improve their functioning and implementation, in order to be successful.

> Community-based monitoring which is essential for a 'community-led', 'people-centred' project, is as yet not a part and parcel of the existing M & E system. Unless this is made an integral part of the M & E system, the sense of ownership of the project and their effective participation in all it's processes will not be fostered.

> The existing system is almost entirely quantitative in nature and there is an inherent danger that there may be misrepresentation of facts and figures in the enthusiasm of functionaries to show timely and speedy project progress.

> Result-oriented and thorough monitoring and evaluation needs trained and earmarked personnel, who work through proper channels in a systematized manner so that flow of information to and from the field is not, blocked anywhere. There is not much clarity regarding these flow channels and systems in the existing M & E system. Hence, there is lack of accountability.

5.3 Strategy for Management of Proposed M & E of Total Sanitation Campaign

Currently, in many states water supply and sanitation are being managed independently by separate organizations. However it is envisaged that States would implement water supply and sanitation in an integrated manner and existing SWSM, DWSMs and VWSCs at the state, district and village levels would be responsible for both Water Supply and Sanitation and all their various dimensions. The proposed M&E system of TSC would rely heavily on the proposed institutional arrangement i.e. DWSM and SWSM for managing the reform projects.

In line with the above scenario in which water supply and sanitation are being jointly managed by the same implementing/facilitating agencies/organizations at all levels, it is anticipated that there would be substantial savings in the management costs of the M&E system. The following costs should be common and shared by both projects:

> Hardware and software costs at the state and district/sub-divisional levels.

> Costs of conducting the State and District Periodic Reviews as they can be jointly conducted. Only if there are villages in which only TSC or only Swajaldhara are being implemented in isolation, costs would have to be booked separately under the respective programmes by concerned department/agency.

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~ Training of trainers on MIS, periodic review and community monitoring can also be done jointly as the components and methods to be followed are very similar in nature.

~ The costs to be incurred on additional staff members also will be common as these staff members will be handling the M&E workload of both Swajaldhara and TSC.

It is foreseen that State's would put in place a Core Group compnsmg multidisciplinary professionals for managing water supply and sanitation projects based on reform principles. At the village level, the VWSC members will be responsible for filling up the necessary information on the designed issues, fields and indicators in the prescribed formats and submitting them in a timely manner to the DWSC. All data entry would be done at the level of district through a team of Data Entry Operators (DEOs) supervised by an M&E coordinator positioned in the Core Group exclusively for Swajaldhara and TSC. The District M&E coordinator would be able to generate reports based on information provided by NGOs and fed into the computerized system by the DEOs.

It is proposed that professionals deployed in the Core Group be made responsible for a particular set of villages and all data/information generated from those set of villages would be analyzed by the responsible professional and necessary action initiated.

The information flow at different levels and agencies responsible for M&E can be found in Annexure IV.

5.4 Suggested Management Structure

The proposed M & E system comprises of three main components, namely a computerized MIS system which is quantitative in nature, a qualitative component which consists of a periodic review process and a community monitoring system. It is a bottom-up system, which has specified formats, and reports in which data has to be either recorded manually or fed into a computerized system.

5.4.1 Village Level

For the purposes of the proposed M & E design of the TSC project, the first level of management would be at the village level. Since the unit for evaluation of various parameters at the community level is the village, which will be made of several habitations and at which the VWSC will be community-based organization responsible for day-to-day management of projE!Ct functions, it will be the VWSC itself who will be trained and made responsible to fill the necessary data in the Village Level One-Time (V0-10) and Monthly Information (VM-9) formats prescribed by the proposed M & E design during the Planning and Implementation

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Phases. These formats will then be handed over to the concerned DWSC/ Core Group functionary at district level who is responsible for facilitation and project management of that particular TSC village. During the O&M Phase, the VWSC will collect the relevant data using

different methods and tools and fill it in the Inland Letter Format (VQ-11) and send it by post

on a monthly basis to the DWSC. The training of VWSC and other responsible community members in M & E methods and procedures may be conducted by a suitable NGO or training

institution appointed for the purpose. Initially, the trainers will also have to be trained in these

methods by persons who are proficient in the administration of the proposed M&E module for TSC.

5.4.2 District level

According to the TSC guidelines the district is envisaged to be the focal point for the overall

management of projects. Zilla Parishad/Panchayat (ZP) would be the agency responsible for overall project planning and management at the district level. In cases where there is no ZP,

a DWSC will have to be specially constituted for the purpose.

A core group of multi-disciplinary professionals would need to be set up at the district level. It

is proposed that the members of this core group at the district level carry the required experience and skills in Communication, Human Resource Development, Monitoring and

School Sanitation & Hygiene Education etc.

The district would be the nerve centre of the designed M&E system, as most of the related

critical functions such as data collection, entry, analysis and use would converge at that level.

The management structure suggested presupposes the presence of a full-time project manager at the district level. Ideally it would be desirable to have a district project manager for the purpose. However, in case of member secretary, DWSC being the overall in-charge,

which is generally an ex-officio position, it is recommended that suitable full time project management assistance is made available for day-to-day management of project activities.

The same would be applicable where Zilla Parishad/Panchayat is managing the project at the district level.

The district project manager would need to be assisted by a core group of multi-disciplinary professionals as indicated above. One of the team members must be a monitoring and evaluation specialist, who is designated as the M&E coordinator and is entrusted with the responsibility of day-to-day management of the designed M&E system. Other professionals in the core group should be given the responsibility of field coordinators. Each field coordinator

would be allocated a number of villages/schemes and would be responsible for supervising

the work being done on the ground in the project villages.

The field coordinators would be broadly of two types based on their specialization in

engineering and community development aspects. In the planning phase, the field

coordinator specializing in community development should be the lead coordinator with the

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one specializing in engineering aspects providing the required assistance. In implementation these roles would be reversed and the engineering specialist would be the lead coordinator with the community development specialist providing the necessary assistance. However, this must be decided at the local level as per specific needs, demands and constraints in view of the ground realities.

For the purposes of data entry, the M&E coordinator would be assisted by one or two data entry operators as per requirement. However, the actual number of data ·entry operators and field coordinators in the district team would vary as per the number of villages actually undertaken under TSC in a particular district.

The field coordinators (core group members) shall ensure timely collection of data from the VWSC as per the input formats designed and periodicity of collection agreed for the purpose and make it available to the M&E coordinator at the district level for its entry into the computerized system by data entry operators. it would be the responsibility of the M&E coordinator to make sure that all data entered in the system is cross-checked by at least one more person to avoid any errors of omission and commission.

5.4.~1 State level

Within the TSC framework, the State Government should set up an appropriate institutional arrangement to monitor the projects and facilitate the districts in implementing TSC. However, in states where Water supply & sanitation are handled by two different departments, separate institutional set up may also be made subject to the condition that officials handling water supply should be actively associated with this.

In view of the above, the states have been given a role in operationalising the designed M&E system both in terms of coordinating various functions related to the management of the computerised MIS at the state and district levels on the one hand and organising periodic review exercise in the TSC districts on a regular basis on the other.

The purpose of the periodic review exercise would be to identify areas of weakness in imp!lementation and suggest measures for mid-course corrections and desired improvements. A full time M&E coordinator would be required to carry out all the necessary management functions in this regard at the state level. The M&E coordinator at the state level would report to the member secretary SWSM. The specific responsibilities would include forming a review team in each project district, drawing up a roaster for annual reviews to be carried out in each TSC district in the state and making sure that the periodic reviews take place as scheduled and the review scores and the related descriptive text are entered in the computer-based MIS at the district level in time.

Other important functions at the state level include integrating and operating communication and capacity development programmes for both water supply and sanitation. This potentially

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includes an initiative to build the capacities of the concerned project functionaries at the state and district levels for an efficient and effective use of the M&E MIS and also integrate the monitoring and evaluation functions related to water supply and sanitation.

5.4.4 National level

As per the proposed M&E system, RGNDWM at the Government of India level has the most crucial role in terms of an efficient and effective functioning of the system being designed. Some of the key functions of the system include web management related to IT-based MIS and parts of benchmarking, Performance Index Card (PIC) and the periodic review component of the system to be managed at the national level. Hence, a full time dedicated monitoring and evaluation coordinator is proposed to be put in place at the RGNDWM level for managing the system, as already suggested in Swajaldhara M&E system design document. It is proposed to have one M&E coordinator at the national level looking after both Swajaldhara and TSC.

The actual management of the web-based M&E MIS has to be done centrally at the RGNDWM level on a day-to-day basis. This would require a full time IT specialist trained for the purpose. IT specialists from NIC currently placed with RGNDWM could be trained to manage the MIS, who could function as per the overall supervision and guidance provided by the M&E coordinator at that level. The IT specialist would be assisted by the required number of data entry operators.

A panel of professionals would be prepared at the national level for the periodic review proposed to be carried out in each TSC state once in a year by RGNDWM. The professionals have to be selected on the basis of their experience and expertise in the sector. A list of professionals is reportedly already drawn at RGNDWM.

Operationalisation of this suggested management structure is dependent on appropriate and adequate capacity building, particularly training and technical assistance, to be carried out for desired skill up-gradation of the personnel involved at various levels.

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Design - M&E Module for Go! (RGNDWM) CRSP I Total Sanitation Campaign

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71

Page 96: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

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tions

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in t

he d

istr

ict

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n o

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SM

s an

d P

Cs

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s 11

. %

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nstr

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d as

fo

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tern

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nst t

he t

arge

t in

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7 C

onst

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of I

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Cs

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hich

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d S

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, A

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a

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sig

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72

Page 97: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

s.

Cri

tica

l fu

nct

ion

s P

roje

ct

Ind

ica

tor

No.

C

om

po

ne

ntls

In

volv

ed

15.

% p

opul

atio

n o

f the

dis

tric

t cov

ered

by

TS

C a

s ag

ains

t tar

gete

d po

pula

tion

to b

e co

vere

d

8 E

xpe

nd

iture

and

com

mun

ity

All

16.

%o

f ha

rdw

are

expe

nditu

re (

IHH

L,

cont

ribu

tion

for

sani

tatio

n C

SC

, S

SL,

RS

M/P

C)

as a

gain

st

ass

ets

el

igib

le e

xpen

ditu

res

for

the

sam

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Ls

17.

%C

om

mu

nit

y C

ontr

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as

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SC

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utio

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nmen

tal

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elin

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only

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nita

tion

asse

ts (

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, in

prin

cipl

e co

mpo

st p

its,

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pits

and

dra

inag

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gain

st h

ouse

hold

/com

mun

ity

cont

ribut

ion

tow

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sani

tatio

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sets

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dual

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•. lit

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lpl$

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Acc

e.s

an

d P

riva

cy o

f San

itati(

)n fa

Cili

ties.

(FA

PS

) 9

Ens

urin

g av

aila

bilit

y o

f wat

er

IHH

Ls,

CS

Cs,

20

. D

o at

leas

t 80

% o

f san

itary

latr

ines

fo

r us

e in

san

itary

latr

ines

S

SLs

, A

WLs

and

(in

divi

dual

and

com

mun

ity)

have

B

WLs

ru

nnin

g/ s

tore

d w

ater

ava

ilabl

e in

side

/out

side

?

10

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urin

g ac

cess

and

priv

acy

IHH

Ls /

CS

Cs

21.

Do

at le

ast 8

0%

of I

HH

Ls /

CS

Cs

to s

anita

tion

faci

litie

s fo

r co

nstr

ucte

d ha

ve a

pro

per

wo

me

n a

nd g

irls

supe

rstr

uctu

re in

ord

er to

ens

ure

priv

acy

for

wom

en?

SS

Ls

22.

Do

all

scho

ols

in t

he v

illag

e ha

ve

SS

Ls w

ith s

epar

ate

sani

tatio

n fa

cilit

ies

for

girls

and

boy

s?

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sig

n -

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E M

od

ule

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r G

o! (

RG

ND

WM

) C

RS

P I

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al S

anita

tion

Cam

paig

n A

nn

ex

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gic

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ram

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ork

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73

Page 98: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

s.

Cri

tica

l fu

nct

ion

s P

roje

ct

Ind

icat

or

No

. C

om

po

nen

t/s

Invo

lved

11

Ens

urin

g e

qu

ity a

nd a

cces

s to

IH

HLs

23

. W

heth

er a

t le

ast

25%

sub

sidy

is

sani

tatio

n fa

cilit

ies

for

SC

/ST

sp

ent

for

SC

/ST

IH

HLs

as

agai

nst

tota

l su

bsid

y sp

ent o

n IH

HL

s?

IV.

Pri

nci

plf

!: U

sagE

!, M

ain

ten

ance

an

d S

ust

ain

abil

ity

of S

anit

atio

n A

sset

S (

OM

S)

12

Impr

ovin

g th

e cl

eanl

ines

s o

f N

o co

mpo

nent

24

. Is

cle

anlin

ess

bein

g m

aint

aine

d in

the

th

e vi

llage

en

viro

nm

en

t by

pr

ovid

ed in

TS

C

villa

ge?

(Vill

age

drai

ns a

nd l

anes

are

p

rop

er

use

and

mai

nten

ance

·

guid

elin

es -

on

ly

clea

n, a

bsen

ce o

f pon

ding

aro

und

of e

nvir

onm

enta

l san

itatio

n in

prin

cipl

e w

ater

poi

nts

and

prop

er d

ispo

sal o

f ite

ms

garb

age

and

cow

-dun

g)

HH

Ls,

CS

Cs,

25

. Is

the

vill

age

elig

ible

for

Nirm

al G

ram

S

SLs

, A

WLs

and

P

uras

kar?

B

WLs

13

E

nsur

ing

avai

labi

lity

of t

rain

ed

Adm

inis

trat

ive

26.

Is t

here

a t

rain

ed t

echn

icia

n av

aila

ble

tech

nici

an

and

IEC

lo

cally

for

mai

nten

ance

and

rep

air

activ

ities

? 14

E

nsur

ing

use

of s

anita

ry

IHH

Ls,

CS

Cs,

27

. W

he

the

r al

l th

e sa

nita

ry la

trin

es

latr

ines

on

a su

stai

ned

basi

s S

SLs

, A

WLs

and

(in

divi

dual

and

com

mun

ity)

are

bein

g B

WLs

us

ed o

n a

daily

bas

is

De

sig

n -

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

P /T

ota

l San

itatio

n C

ampa

ign

An

ne

x /.A

-L

og

ica

l Fra

me

wo

rk

• Kn

ow

led

ge

Lin

ks

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ean

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74

Page 99: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

AN

NEX

UR

EI.B

Q

uan

tita

tive

Win

do

w:

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mp

ute

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ased

MIS

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icat

ors

T

able

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(i)

: V

illa

ge

Lev

el

S.N

o.

Ind

icat

or

,'

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ces5

!nd

icat

ors

1.

B

ase

line

Sur

vey

com

plet

ed in

the

vill

age

2.

Com

mun

ity-w

ide

mee

ting

held

for

Sel

ectio

n o

f Tec

hnic

al O

ptio

ns f

or S

anita

tion

3.

Com

mun

ity-w

ide

mee

ting

held

for

For

mul

atio

n an

d ac

cept

ance

of

Co

mm

un

ity

Act

ion

Pla

n (C

AP

)

4.

Do

at

lea

st 8

0% o

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HLs

/C

SC

s co

nstr

ucte

d ha

ve a

pro

pe

r su

pers

truc

ture

in~

o

rde

r to

ens

ure

priv

acy

for

wom

en?

5.

Do

all

scho

ols

in t

he v

illag

e ha

ve S

SL

s w

ith s

epar

ate

sani

tatio

n fa

cilit

ies

for

girls

an

d bo

ys?

6.

Is t

he

re a

trai

ned

tech

nici

an a

vaila

ble

loca

lly fo

r m

aint

enan

ce a

nd r

ep

air

ac

tiviti

es?

7.

Do

at

lea

st 8

0% o

f san

itary

latr

ines

(in

divi

dual

and

com

mun

ity)

have

run

ning

/ st

ored

wa

ter

avai

labl

e in

side

/out

side

? '

8.

Is c

lean

lines

s be

ing

mai

ntai

ned

in t

he v

illag

e? (

villa

ge d

rain

s an

d la

nes

are

clea

n, a

bsen

ce o

f pen

ding

aro

und

wa

ter

poin

ts a

nd p

rope

r di

spos

al o

f gar

bage

an

d co

w-d

ung)

?

9.

Wh

eth

er

all t

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anita

ry la

trin

es (

indi

vidu

al a

nd c

omm

unity

) ar

e be

ing

used

on

a d

aily

bas

is?

10.

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illag

e el

igib

le f

or

Nir

mal

Gra

m P

uras

kar

bonu

s? *

Sub

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ctor

s m

entio

ned

in

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kets

sho

uld

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obse

rved

to a

sses

s th

is in

dica

tor

O&

M

35

IHH

Ls,

CS

Cs,

S

SLs

/AW

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WLs

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M

20

Ple

ase

refe

r to

*

250

15

Page 100: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

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arks

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e co

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om h

ab

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d d

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y to

tal

nu

mb

er

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ge a

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or

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om

mu

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nd d

rain

ag

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use

ho

ld I

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mm

un

ity

con

trib

uti

on

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ards

all

sani

tatio

n a

sse

ts (

indi

vidu

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nd

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mun

i!y)_

S

ub

-to

tal

of

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anci

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rog

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icat

ors

12

5 G

ran

d T

ota

l o

f Vill

age

lev

el

Co

mp

ute

r-b

ased

MIS

In

dic

ato

rs

500

--

--·

--

--

--------~

* In

dic

ato

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0 w

ill b

e ca

lcu

late

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y th

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stem

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ed o

n 1

00

% a

chie

vem

en

t o

f ind

icat

ors

liste

d at

S.

Nos

. 5,

8,

9 &

13.

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sig

n-

M&

E M

od

ule

for

Go

! (R

GN

DW

M)

CR

SP

/To

tal S

anita

tion

Cam

paig

n A

nn

ex

I.B

-C

om

pu

teri

zed

MIS

indi

cato

rs

76

Page 101: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

AN

NEX

URE

I.B

Qua

ntita

tive

Win

do

w:

Com

pute

r-ba

sed

MIS

in

dic

ato

rs

Tab

le I

.B (

ii):

Dis

tric

t le

ve

l

S.

No.

In

dic

ato

r

17.

For

mul

atio

n o

f com

preh

ensi

ve a

nd w

ell-d

esig

ned

Dis

tric

t Le

vel

Pro

ject

Im

plem

enta

tion

Pla

n (P

IP)

in k

eepi

ng w

ith T

SC

gui

delin

es a

nd r

efor

m

initi

ativ

es

18.

Dev

elop

men

t an

d de

mon

stra

tion

of v

ario

us a

ppro

pria

te a

nd c

ost-

effe

ctiv

e te

chno

loqi

cal

optio

ns f

or s

anita

tion

faci

litie

s in

the

dis

tric

t 19

. Is

the

re a

det

aile

d IE

C p

lan

prep

ared

for

the

dist

rict?

20

. N

GO

s se

lect

ed a

nd i

n pl

ace

for

proj

ect

activ

ities

21

. W

he

the

r at

leas

t 25%

sub

sidy

is s

pent

for

SC

IST

IH

HLs

as

agai

nst t

otal

su

bsi

dy

spen

t on

IH

HLs

? 22

. %

pop

ulat

ion

of t

he d

istr

ict c

over

ed b

y T

SC

as

agai

nst t

arge

ted

popu

latio

n to

be

cove

red

23.

% R

SM

s I

PC

s co

nstr

ucte

d as

aga

inst

targ

et in

the

PIP

24

. %

of

hard

war

e ex

pend

iture

as

agai

nst

elig

ible

exp

endi

ture

s fo

r th

e sa

me

**

A.

Su

b-t

ota

l fo

r D

istr

ict M

IS I

nd

ica

tors

H

as t

he

dis

tric

t qua

lifie

d fo

r N

irmal

Gra

m P

uras

kar?

If

no

t:

% o

f Blo

cks

qual

ified

for

Nirm

al G

ram

Pur

aska

r?

% o

f Gra

m P

anha

yats

qua

lifie

d fo

r N

irm

al G

ram

Pur

aska

r th

at a

re n

ot

alre

ady

unde

r a

qual

ifyin

g B

lock

B.

Sub

-Tot

al f

or

Bo

nu

s M

arks

for

Nir

ma

l Gra

m P

ura

ska

r C

. M

ark

s ba

sed

on

au

an

tita

tive

pe

rfo

rma

nce

at t

he

vill

ag

e le

vel

Tot

al M

arks

fo

r D

istr

ict {

A+

B+

Cl

** E

xpen

ditu

re in

clud

es

a)

expe

nditu

re (

Sta

te

and

Gol

sha

re)

on R

SM

siP

Cs

b)

expe

nditu

re (

sub

sid

y+ c

ontr

ibut

ion)

on

IHH

Ls,

CS

Cs,

SS

Ls I

AW

Ls I

BW

Ls

De

sig

n -

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

P I

Tot

al S

anita

tion

Cam

paig

n A

nn

ex

1.8

-C

om

pu

teri

zed

MIS

indi

cato

rs

Yes

/No

or%

, M

eans

D

ate

of

Ve

rific

a

tion

YIN

(If

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date

) D

0-1

3

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date

) D

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3

%

DM

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%

DM

12

%

DM

-12

YIN

(If

Y-

date

) D

0-1

3

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(If

Y-

date

) D

0-1

3

YIN

(lf

Y-

date

) D

0-1

3

Kn

ow

led

ge

Lin

ks

~nvatv L

imite

d

Tot

al S

ll!lil

li'l#l

f Con

slllt

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IT!IU

UI

Typ

e M

ax.

Co

mm

en

ts

of

Mar

k ln

dic

at

s or

: P

r/

PP

/FP

P

r 5

Pr

5

Pr

5 P

r 5

Pr

5

pp

10

pp

2

FP

13

50

50

Thi

s is

re

leva

nt

25

only

in

25

case

th

e

dist

rict

do

es n

ot

qual

ify

50

400

500

17

Page 102: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

S.N

o.

25.

26.

27.

AN

NEX

UR

EI.B

Q

uan

tita

tive

Win

do

w:

Co

mp

ute

r-b

ased

MIS

In

dic

ato

rs

Tab

le I.

B (

iii)

: S

tate

Lev

el

Ind

icat

or

Yes

/No

or

Mea

ns

%,

of

Dat

e V

erif

ica

tio

n

Com

preh

ensi

ve C

apac

ity B

uild

ing

Str

ateg

y an

d P

lan

prep

ared

at

Y/N

(lf

Y-

S0

-15

S

tate

Lev

el

give

dat

e)

Com

preh

ensi

ve S

choo

l San

itatio

n an

d H

ygie

ne P

lan

prep

ared

at

Y/N

(IfY

-S

0-1

5

Sta

te L

evel

in c

lose

co-

ordi

natio

n w

ith S

tate

Edu

calio

n D~partment

give

dat

e}_

% o

f sof

twar

e ex

pend

iture

(st

art-

up,

IEC

, ad

min

.) a

s ag

ains

t el

igib

le

%

DM

-12

expe

nditu

res

for

the

sam

e A

. S

ub

-To

tal

of S

tate

Ind

icat

ors

Typ

e o

f ln

dic

ato

r:

Pr/

P

P/F

P

Pr

Pr

FP

B.

Ma

rks

bas

ed o

n Q

uan

tita

tive

Per

form

ance

at

Dis

tric

t an

d V

illa

ge

Lev

els

and

Nir

mal

Gra

m P

ura

skar

B

on

us

To

tal

Mar

ks f

or

Sta

te (

A+B

)

De

sig

n-

M&

E M

od

ule

for

Go

! (R

GN

DW

M)

CR

SP

/To

tal S

anita

tion

Cam

paig

n A

nn

ex

I.B

-C

om

pu

teri

zed

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indi

cato

rs

~

Kn

ow

led

ge

Lin

ks

"*k Tot

al Sliiii

iF!I;~::

~~~!:~~

I'I!

\!!U

6Uln

!t6d

Max

. M

arks

25

25

50

100

400

500

78

Page 103: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~ ~

~

Imp

lem

en

tatio

n

Rai

iv G

andh

i Nat

iona

l Drin

king

Wat

er M

issi

on IR

GNDW

MJ

M&

E M

od

ule

fo

r C

RS

P/T

SC

For

m N

o. V

M-9

M

on

thly

Vill

age

leve

l In

form

atio

n S

heet

A c E

G

De

sig

n -

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

P I

Tot

al S

anita

tion

Cam

paig

n A

nn

ex

I. C

-In

pu

t For

mat

s

-~

B

D

F

79

Page 104: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~

l!t

--=

-......

Pre

-Pla

nn

ing

Pla

nn

ing

12.

Was

P

lan

Rai

iv G

andh

i Nat

iona

l Drin

king

Wat

er M

issi

on [R

GNDW

MJ

M&

E M

od

ule

fo

r C

RS

P/T

SC

For

m N

o. V

O 1

0 O

ne T

ime

Vill

age

Info

rma

tion

She

et

A c E

G

Yes

com

mun

ity-w

ide

mee

ting

held

for

form

ulat

ion

and

acce

ptan

ce o

f the

Com

mun

ity A

ctio

n I Y

es

De

sig

n -

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

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ota

l San

itatio

n C

ampa

ign

Ann

ex I.

C-

Inpu

t For

mat

s

B

D

F

No

Use

r D

ate

No

Use

r D

ate

80

Page 105: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~

==:;-

-:;=:

..,..

.. R

aiiv

Gan

dhi N

atio

nal D

rinki

ng W

ater

Mis

sion

lRGN

DWM

J M

&E

Mo

du

le fo

r C

RS

P/T

SC

Vill

ag

e T

SC

Pro

ject

Te

chn

ica

l In

form

ati

on

(A

pp

rove

d T

arg

et a

s p

er

CA

P/P

IP b

efo

re c

on

stru

ctio

n c

om

me

nce

s)

Key

: S

F-

With

se

pa

rate

faci

litie

s fo

r bo

ys a

nd g

irls,

WS

F-

with

out

sepa

rate

fac

ilitie

s fo

r bo

ys a

nd g

irls

De

sig

n -

M&

E M

od

ule

fo

r G

o! (

RG

ND

WM

) C

RS

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Tot

al S

anita

tion

Cam

paig

n A

nn

ex/

. C-

Inpu

t For

mat

s

.. ~;~~r;

~~;} '·

81

Page 106: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~

~~

-::

-..

_-

-~

15.

Rai

iv G

andh

i Nat

iona

l Drin

king

Wat

er M

issi

on IR

GNDW

MJ

M&

E M

od

ule

fo

r C

RS

P/T

SC

For

m N

o. V

O 1

0 O

ne T

ime

Vill

ag

e I

nfo

rma

tion

Sh

ee

t

Vill

ag

e T

SC

Pro

ject

Te

chn

ica

l Inf

orm

atio

n (A

ctu

ally

co

nst

ruct

ed

at t

he e

nd o

f Im

plem

enta

tion

Pha

se)

SA

NIT

AR

Y L

A TR

INE

S

EN

VIR

ON

ME

NT

AL

SA

NIT

AT

ION

-~

Nam

e o

f H

ab

itatio

n

Do

me

stic

Item

s S

cho

ol I

tem

s S

olid

wa

ste

Item

s I

Liq

uid

wa

ste

Item

s

IHH

Ls

l CS

Cs

AP

L

Key

: S

F-

With

sep

arat

e fa

cilit

ies

for

boys

and

girl

s, W

SF

-w

ithou

t se

para

te f

acili

ties

for

boys

and

girl

s

De

sig

n-

M&

E M

od

ule

fo

r G

o! (

RG

ND

WM

) C

RS

P /T

ota

l Sam

tatio

n C

ampa

ign

An

ne

x I C

-In

pu

t Fo

rma

ts

82

Page 107: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~ ~

~

Rai

iv G

andh

i Nat

iona

l Drin

king

Wat

er M

issi

on lR

GNDW

MJ

M&

E M

od

ule

fo

r C

RS

P/T

SC

A c E

G

Fo

rm N

o.

VQ

-11

Inla

nd

Le

tte

r O

&M

Ph

ase

'$

~:

B

D

F

1. I

s th

ere

a tr

aine

d te

chni

cian

ava

ilabl

e lo

cally

for

mai

nten

ance

and

rep

air

activ

ities

? Y

es_

_

No _

_ _

2. I

s cl

eanl

ines

s be

ing

mai

ntai

ned

in t

he v

illag

e? (

villa

ge d

rain

s an

d la

nes

are

clea

n, a

bsen

ce

of p

endi

ng a

roun

d w

ater

poi

nts

and

prop

er d

ispo

sal o

f gar

bage

and

cow

-dun

g)?

Ye

s_

_

No _

_ _

3. W

heth

er a

ll th

e sa

nita

ry la

trin

es (

indi

vidu

al/c

omm

unity

) ar

e be

ing

used

on

a da

ily b

asis

? Y

es_

_

No _

_ _

Det

ails

on

fu

nct

ion

alit

y an

d us

age

Nam

e o

f H

ab

itatio

n

Dom

estic

Item

s S

AN

ITA

RY

lATR

INE

S

I · .~N

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SF

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··. ·

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l

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·l

<

.

· m

etre

s)

IHH

Ls

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s A

PL

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otal

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otal

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otal

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tal I

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otal

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ctio

nal,

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-w

ith s

epar

ate

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litie

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nd b

oys,

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wit

ho

ut

sepa

rate

faci

litie

s fo

r gi

rls a

nd b

oys

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sig

n -

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

P I

Tot

al S

anita

tion

Cam

paig

n A

nn

ex/

. C-

Inp

ut F

orm

ats

83

Page 108: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~

l!t

---=

---

Raiiv

Gan

dhi N

atio

nal D

rinki

ng W

ater

Mis

sion

IRGN

DWMJ

M

&E

Mo

du

le f

or

CR

SP

/TS

C

-~

Has

the

pra

ctic

e o

f ope

n de

feca

tion

subs

tant

ially

red

uced

/dec

reas

ed in

the

vill

age?

Y

es --

Are

mos

t of t

he in

divi

dual

and

com

mun

ity s

anita

ry la

trin

es b

eing

use

d an

d cl

eane

d re

gula

rly?

Yes

--

Are

mo

st o

f the

co

mm

un

ity m

embe

rs u

sual

ly w

ashi

ng t

heir

han

ds a

fter

def

ecat

ion?

Y

es --

Are

the

O&

M r

equi

rem

ents

of C

SC

s be

ing

met

by

the

GP

? Y

es --

Are

the

O&

M r

equi

rem

ents

of S

SLs

I A

WLs

I B

WLs

bei

ng m

et b

y th

e P

TA

/Sch

ool A

utho

ritie

s?

Yes

--

Has

the

GP

bee

n aw

arde

d th

e N

irmal

Gra

m P

uras

kar?

Y

es --

Yes

No -

-N

o --

No -

-N

o --

No _

_

No -

-N

o If

the

GP

wa

s aw

arde

d N

irmal

Gra

m P

uras

kar,

are

the

4 e

ligib

ility

con

ditio

ns s

till e

nfor

ced?

--

--

-

Sig

natu

re C

hair

pers

on V

WS

C

Sig

natu

re o

f rep

rese

ntat

ive

of C

MG

De

sig

n -

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

P /T

ota

l San

itatio

n C

ampa

ign

An

ne

x/. C

-In

pu

t Fo

rma

ts

84

Page 109: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~ ~

~

~

Rai

iv G

andh

i Nat

iona

l Drin

king

Wat

er M

issi

on IR

GNDW

MJ

M&

E M

od

ule

fo

r C

RS

P/T

SC

For

m N

o. D

M-1

2 M

on

thly

Dis

tric

t In

form

atio

n S

heet

A c E

De

sig

n -

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

P I

Tot

al S

anita

tion

Cam

paig

n A

nn

ex/

. C-

Inp

ut F

orm

ats

...w

t...r.

t

B

D

Use

r D

ate

85

Page 110: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~ ~

--~

~

Raiiv

Gan

dhi N

atio

nal D

rinki

ng W

ater

Mis

sion

lRGN

DWMJ

M

&E

Mo

du

le f

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Fo

rm N

o. D

0-1

3

On

e T

ime

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tric

t In

form

atio

n S

hee

t

A c E

10.

Wh

eth

er

at

lea

st 2

5% s

ub

sid

y is

spe

nt fo

r S

C/S

T I

HH

Ls a

s ag

ains

t to

tal

subs

idy

spen

t on

IH

HLs

?

De

sig

n -

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

P /T

ota

l San

itatio

n C

ampa

ign

An

ne

x I. C

-In

pu

t Fo

rma

ts

-.,

;r

B

D

86

Page 111: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~ ~ ~ ~

De

tails

of

Nir

ma

l Gra

m P

ura

ska

r

s ..

. Pa

rtic

ula

rs

No

; .

Rai

iv G

andh

i Nat

iona

l Drin

king

Wat

er M

issi

on lR

GNDW

MJ

M&

E M

od

ule

fo

r C

RS

P/T

SC

Nu

mb

er q

ua

lifie

d fo

r N

irm

al.

Gra

m Pur~skar

(NG

J=l)

afte

r ve

rifi

cati

on

·

.·. '

Gra

m P

an

cha

yat

Blo

ck

Dis

tric

t ..

· . ..

·. 1.

P

op

ula

tio

n C

rite

ria

U

pto

500

0 50

01 a

nd

U

pto

500

00

5000

1 a

nd

U

pto

10

lakh

A

bo

ve 1

0 la

kh

cbo

ve

ab

ove

N

um

be

rs q

ua

lifie

d fo

r N

GP

No

te: 1.

If th

e d

istr

ict q

ua

lifie

s fo

r N

irm

al G

ram

Pu

rusk

ar e

nte

r '1

' un

de

r th

e a

pp

lica

ble

po

pu

lati

on

co

lum

n f

or

the

dis

tric

t.

2.

If th

e d

istr

ict q

ua

lifie

s fo

r N

GP

, th

e G

P a

nd

Blo

ck d

eta

ils m

ust

no

t be

en

tere

d

3.

If th

e d

istr

ict d

oe

s n

ot q

ua

lify

for

Nir

ma

l Gra

m P

uru

ska

r T

hen,

a)

E

nte

r th

e n

um

be

r of b

lock

s w

hic

h h

ave

qu

alif

ied

fo

r N

GP

in

the

ap

plic

ab

le p

op

ula

tio

n c

olu

mn

fo

r th

e B

lock

b

) E

nte

r th

e n

um

be

r of G

Ps

wh

ich

ha

ve q

ua

lifie

d fo

r N

GP

bu

t are

no

t alr

ea

dy

un

de

r a q

ua

lifyi

ng

blo

ck.

Th

ese

mu

st a

lso

be

en

tere

d

in th

e a

pp

lica

ble

po

pu

lati

on

co

lum

n f

or

the

GP

.

De

sig

n -

M&

E M

od

ule

fo

r G

o! (

RG

ND

WM

) C

RS

P I

Tot

al S

anita

tion

Cam

paig

n A

nn

ex

I. C

-In

pu

t For

mat

s 8

7

Page 112: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~

-........

,.... ......

Raiiv

Gan

dhi N

atio

nal D

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ater

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sion

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SM

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nth

lv S

tate

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rmat

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eet

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s re

ceiv

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onth

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f Rel

ease

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ate

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sig

n -

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E M

od

ule

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r G

o! (

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ND

WM

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RS

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ota

l San

itatio

n C

ampa

ign

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ne

x/. C

-In

pu

t Fo

rma

ts

--c

88

Page 113: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~

=

--.......

..

Rai

iv G

andh

i Nat

iona

l Drin

king

Wat

er M

issi

on lR

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MJ

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E M

od

ule

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r C

RS

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heet

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od

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M)

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otal

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itatio

n C

ampa

ign

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ne

x/. C

-In

pu

t For

mat

s

--c

89

Page 114: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~

=

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ater

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90

Page 115: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

1!t ~

-~

Raiiv

Gan

dhi N

atio

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rinki

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ater

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du

le f

or

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tal

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itat

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pai

gn

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on

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91

Page 116: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

1. 2. 3. 4. 5.

P . tPh rojec ase D t "I e a1s Pbas~ . ~;; ···•• ...•. ·.···· ~ .... -=> !: • :· .. Planning (Start up & IEC Activities) Implementation _{Construction) O&M

Village Profile

AettJJI$tart bat~ ·•·· • \ .. ·· ii

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CSCs, SSLs, AWLs I BWLs Environmental assets (garbage pits, compost pits, soak pits and drainage) Total

Community Contribution Details ;··• · :: Phase .... ·· 3 . .. . . ... ·· .. ···· Item .•.. ;·· .. ·•.·· ·i·.••·c·· ... ... ... . ..

Implementation IHHLs CSCs, SSLs, AWLs I BWLs Environmental assets (garbage pits, compost pits, soak pits and drainage) Total

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92

Page 117: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Vill

ag

e T

SC

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Village Performance Index Card (Summary)

•se:fie:rueNan!ie ....•..• ; •. ·•·· ... ·•:··•·•·

•··• M.lirksScoreCI··

Note: The Following will be hyper/inks that can be expanded to show the PIC Phase details: Pre Planning , Planning, Implementation, O&M

Design- M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex-/.D- Output Formats

94

Page 119: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Village Performance Index Card (Detailed)

Community-wide meeting held for Selection of Process Technical Options for Sanitation

3. Community-wide meeting held for Formulation Process an~ acc~ptance of Communit Action. Plan

Im lementation 4. Do at least 80% of IHHLs /CSCs constructed Process

have a proper superstructure in order to ensure rivacy for women?

5. Do all schools in the village have SSLs with Process se arate sanitation facilities for irls and bo s?

6. Do at least 80% of sanitary latrines (individual Process and community) have running/ stored water available inside/outside?

7. % Community contribution towards IHHLs as Financial against the target fixed for the same in Progress CAP/PIP

8. % Community contribution towards CSCs, Financial SSLs, AWLs, BWLs as against the target fixed Progress

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex-1.0- Output Formats

Yes/No

Yes /No

Yes/No

Yes/No

Yes /No

%

%

25

25

25

25

25

40

25

95

Page 120: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

for the same in CAP /PIP 9. % Household I Community contribution Financial

towards environmental sanitation assets Progress (garbage pits, compost pits, soak pits and drainage) as against Household I Community contribution towards all sanitation assets (individual and community)

10. % of IHHLs completed against those approved Physical in CAP/PIP Progress

11. % of CSCs, SSLs, AWLs & BWLs completed Physical as against those ap roved in CAP/PIP Progress

12.% Households. which have constructed IHHLs Physical as against the total no. of households in the Progress village

13. Is there a trained technician available locally Process for maintenance and repair activities?

14. Is cleanliness being maintained in the village? Process (village drains and lanes, absence ofponding around water points and proper disposal of garbage and cow-dung)

15. Whether all the sanitary latrines (individual and Process community) are being used on a daily basis?

16. Is the village eligible for Nirmal Gram Puraskar Process bonus?

... ..

'C~iii!U~tiv~ TC'Itall . ·

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex~D-Ou~utFormam

% 60

% 40

% 25

% 60

Yes /No 10

Yes /No 35

Yes/No 35

Yes/No 20

96

Page 121: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

District Performance Index Card (Summary)

·As Otl bate·· .• · .. · ··· · !State •.· .• · ••··· ..... ··. ···• ·.. I

G~lShare .• • ···.·••·•·• ..• ··.•··.····••·. ·.····· ... · .. ·

';[' dta) J!.rojeet QuJlay .•• •....• ••··

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex-/.D- Output Formats

·Marks s~itrea.

97

Page 122: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

District Performance Index Card (Detailed)

1. Formulation of comprehensive and well-designed District Level Project Implementation Plan (PIP) in keeping with TSC uidelines and reform initiatives

2. Development and demonstration of various appropriate and cost-effective technological options for sanitation facilities in the district

5. Whether at least 25% subsidy is spent for SC/ST IHHLs as a ainst total subsid s ent on IHHLs?

6. % ofhardware expenditure (IHHL, CSC, SSL, RSM/PC) as a ainst eli ible ex enditures for the same

7. % population of the district covered by TSC as against tar eted po ulation to be covered

8. % of RSMs and PCs constructed as against target in the PIP

Process

Process

Process Process Process

Financial Pro ress Physical Progress Physical Progress

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex-1.0- Output Formats

Yes/No

Yes/No

Yes/No Yes/No Yes/No

%

%

%

5

5

5 5 5

13

10

2

98

Page 123: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Design- M&E Module for Go! (RGNDWM) CRSP I Total Sanitation Campaign Annex-/.D- Output Formats

99

Page 124: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Annexure 1: Scheme Data Analysis Sheet

Number of Schemes in Pre Planning Phase (A) Number of Schemes in Planning Phase (B) Number of Schemes in Im_plementation Phase (C) Number of Schemes in O&M Phase ill) Total Number of Schemes (A+B+C +D)

.·illldieator ... ~ .· ... . ·.::c ::.· ... ·:. .. .: .. .. . ··.· :::· .. .•.. ..

Pre- Planning 1. Baseline Survey completed in the village

Planning 2. Community-wide meeting held for Selection of Technical Options

for Sanitation 3. Community-wide meeting held for Formulation and acceptance of

Community Action Plan (CAP) Implementation 4. Do at least 80% of IHHLs /CSCs constructed have a proper

superstructure in order to ensure privacy for women? 5. Do all schools in the village have SSLs with separate sanitation

facilities for girls and boys? 6. Do at least 80% of sanitary latrines (individual and community)

have running/ stored water available inside/outside? 7. % Community contribution towards IHHLs as against the target

fixed for the same in CAP/PIP

8. % Community contribution towards CSCs, SSLs, AWLs, BWLs as against the target fixed for the same in CAP /PIP

9. % Household I Community contribution towards environmental sanitation assets (garbage pits, compost pits, soak pits and drainage) as against Household I Community contribution towards all sanitation assets (individual and community)

10.% ofiHHLs completed against those approved in CAP/PIP

11. % of CSCs, SSLs, AWLs & BWLs completed as against those approved in CAP /PIP

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex~D-Ou~utForma~

As. 4lnllat~ 1. CqruuJative ....

/

··estton~e·· ···· ·.··Nos. J %

YES NO

YES NO YES NO

YES NO YES NO YES NO 0-25% 26-50% 51-75% 76-100% 0-25% 26-50% 51-75% 76-100% 0-25% 26-50% 51 -75% 76-100% 0-25% 26-50% 51-75% 76-100% 0-25% 26-50% 51-75% 76-100%

100

Page 125: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

12.% Households. which have constructed IHHLs as against the total no. of households in the village

O&M 13. Is there a trained technician available locally for maintenance and

repair activities? 14. Is cleanliness being maintained in the village? (village drains and

lanes are clean, absence of ponding around water points and proper disposal of garbage and cow-dung)

15. Whether all the sanitary latrines (individual and community) are being used on a daily basis?

16. Is the village eligible for Nirmal Gram Puraskar bonus?

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex-I.D- Output Formats

0-25% 26-50% 51 -75% 76-100%

YES NO YES NO

YES NO YES NO

101

Page 126: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

State Performance Index Card (Summary)

"~~~~~;~~;;···i.•;·;· .. · .. ::•!ii;i;.• ....... i);, •• ; •• ;Ji .• ;:· .. ···••; •• ·.;;•i•:l

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex-I.D- Output Formats

102

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State Performance Index Card (Detailed)

I State N at1re ·· .... ·····I

. 1\tiiount.Relefl.sed by State ........ ··.·.·. ··

1. Comprehensive Capacity Building Strategy and Plan Process Yes/No prepared at State Level

2. Comprehensive School Sanitation and Hygiene Plan Process Yes/No 25 prepared at State Level in close co-ordination with State Education Department

3. %of software expenditure (start-up, IEC, admin.) as Financial % 50 against eli ible expenditures for the same Pro ress Total 100

Design - M&E Module for Go! (RGNDWM) CRSP /Total Sanitation Campaign Annex-I.D- Output Formats

.. . Marks . .scored

103

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· ··I::~·.·Gs~~e,·M~{~t~!l.anc~ .. an~•Sust~i~.abili~··of:·~~~it~tiQn ~sser;s , . .: ·: (UM,S).

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex-/.D- Output Formats

::.M:atks · ·s(oted ·

104

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Annexure 1: District Data Analysis Sheet

1. Formulation of comprehensive and well-designed District Level Pr~ject Implementation Plan (PIP) in keeping with TSC guidelines and reform initiatives

2. Development and demonstration of various appropriate and cost-effective technological options for sanitation facilities in the district

3. Is there a detailed IEC plan prepared for the district?

4. NGOs selected and in place for project activities

5. Whether at least 25% subsidy is spent for SC/ST IHHLs as against total subsidy spent on IHHLs?

6. % ofhardware expenditure (IHHL, CSC, SSL, RSM/PC) as against eligible expenditures for the same

7. % population of the district covered by TSC as against targeted population to be covered

8. % ofRSMs and PCs constructed as against target in the PIP

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex-I.D- Output Formats

YES NO

YES NO

YES NO YES NO YES NO 0-25% 26-50% 51-75% 76-100% 0-25% 26-50% 51-75% 76-100% 0-25% 26-50% 51-75% 76-100%

105

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Annexure 2: Scheme Data Analysis Sheet

Number of Schemes in Pre Plannin2 Phase (A) Number of Schemes in Planning Phase (B) Number of Schemes in Implementation Phase (C) Number of Schemes in O&M Phase (D) Total Number of Schemes (A+B+C+D)

Indicator •:

Pre- Planning 1. Baseline Survey completed in the village

Planning 2. Community-wide meeting held for Selection of Technical Options

for Sanitation 3. Community-wide meeting held for Formulation and acceptance of

Community Action Plan (CAP) Implementation 4. Do at least 80% of IHHLs /CSCs constructed have a proper

superstructure in order to ensure privacy for women? 5. Do all schools in the village have SSLs with separate sanitation

facilities for girls and boys? 6. Do at least 80% of sanitary latrines (individual and community)

have running/ stored water available inside/outside? 7. % Community contribution towards IHHLs as against the target

fixed for the same in CAP/PIP

8. % Community contribution towards CSCs, SSLs, AWLs, BWLs as against the target fixed for the same in CAP /PIP

9. % Household I Community contribution towards environmental sanitation assets (garbage pits, compost pits, soak pits and drainage) as against Household I Community contribution towards all sanitation assets (individual and community)

10.% ofiHHLs completed against those approved in CAP/PIP

11. % of CSCs, SSLs, AWLs & BWLs completed as against those approved in CAP /PIP

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex~D-Ou~utFormats

As onDal.te ... • ··

Respons~

YES NO

YES NO YES NO

YES NO YES NO YES NO 0-25% 26-50% 51-75% 76-100% 0-25% 26-50% 51 -75% 76-100% 0-25% 26-50% 51-75% 76-100% 0-25% 26-50% 51 -75% 76-100% 0-25% 26-50% 51 -75% 76-100%

Cumulative·····

Nos. %

106

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12.% Households. which have constructed IHHLs as against the total no. of households in the village

O&M 13. Is there a trained technician available locally for maintenance and

repair activities? 14. Is cleanliness being maintained in the village? (village drains and

lanes are clean, absence of ponding around water points and proper disposal of garbage and cow-dung)

15. Whether all the sanitary latrines (individual and community) are being used on a daily basis?

16. Is the village eligible for Nirmal Gram Puraskar bonus?

Design- M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex~D-Ou~utForma~

0-25% 26-50% 51 -75% 76-100%

YES NO

YES NO

YES NO YES NO

107

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Analysis Against Benchmarks (Summary)

Generating demand & creating an enabling environment (GDEE)

(A) Quantitative (Indicators sub total) (B) Qualitative (State Periodic Review) (C) Benchmark Total (A+B)

Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms (PACT)

(A) Quantitative (Indicators sub total) (B) Qualitative (State Periodic Review) (C) Benchmark Total (A+B)

Functionality, Access and Privacy of Sanitation Facilities (FAPS) (A) Quantitative (Indicators sub total) (B) Qualitative (State Periodic Review) (C) Benchmark Total (A+B)

Usage, Maintenance and Sustainability of Sanitary Assets created (UMS)

(A) Quantitative (Indicators sub total) (B) Qualitative (State Periodic Review) (C) Benchmark Total (A+B)

Total

Design- M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex-I.D- Output Formats

95 52 74

73 52 63

95 60 78

85 72 79

74

108

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Analysis Against Benchmarks (Detailed)

/cc Categ«iry cc c<cc B~nchJJI:ark c .. ccc cc

cc c c cc ccCCCC ; cjC c .. c cc ecce Cc jjccjcC ecCe cc\cc c>C cc c

Generating 90% of the TSC districts have a detailed IEC plan prepared

Demand~md 100% of the TSC villages have had Community-wide

Creating :m meetings held for formulation and acceptance of Community Action Plan (CAP)

Enabling Sub total quantitative Environment State Periodic Review {GDEE) Sub total qualitative

Benchmark Total

Promotimt of 100% of the TSC villages have had Community-wide

Appropriate meetings held for selection of technical options

and Cost- 50% hhs. have constructed IHHLs as against total no. of

effective households in the village 40% Household I Community contribution towards

Technolojzy environmental sanitation assets (garbage pits, compost pits, & Alternative soak pits and drainage) as against Household I Community

Delivery contribution towards all sanitation assets (individual and

Mechanisms community)

{PACT) 100% districts have developed and demonstrated various appropriate and cost-effective technological options for sanitation facilities Sub total quantitative State Periodic Review Sub total qualitative

Benchmark Total Functionality, 90% of villages have at least 80% of IHHLs ICSCs

Access and constructed with a proper superstructure in order to ensure

Privacy of privacy for women 100% of villages have ensured that all schools have separate

Sanitation sanitation facilities for girls and boys Facilities Sub total quantitative (FAPS) State Periodic Review

Sub total qualitative Benchmark Total

Usage, 80% of villages have all sanitary latrines (individual and

Maintenance community) being used on a dai!Y basis

and 90% of the TSC villages have trained technicians available locally for maintenance and repairs

Sustainability Sub total quantitative of Sanitation State Periodic Review Assets {UMS) Sub total qualitative

Benchmark Total

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex-/.0- Output Formats

Benchmarkc ccccc Desih.tble,

{l}lo) 90 100

95 52 52 74 100 \

50

40

100

73 52 52 63 90

100

95 60 60 78 80

90

85 72 72 79

1 CCC Benchmark cc

Actual{o/o} cc

109

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~ ~ ---------------------------------------------------------------~

STATE PERIODIC REVIEW {Review commissioned by RGNDWM)

STATE PERIODIC REVIEW REPORT

Name of the State Dates of review

Score

Category Maximum Marks

"'1 •.. Programme qualitative assessment. ·"· i• .. 1QO. ....

1.1 Generating demand & Creation of an Enabling 25 Environment (GDEE)

1.2 Promotion of Appropriate and Cost-effective Technology 25 and Alternative Delivery Mechanisms (PACT)

1.3 Functionality, Access and Privacy of Sanitation Facilities 25 (FAPS)

1.4 Usage, Maintenance and Sustainability of Sanitation 25 Assets (UMS)

.2~ .. Moving towards Nirfnal Gram Puraskar ' ·.' ,· 100 .· 2.1 Coverage of sanitary latrines 30 2.2 Reduction in the practice of open defecation 30 2.3 Clean environment management 40 Total 200

1. Programme qualitative assessment

. .

Generating Demand & Creation of an Enabling Environment (GDEE)

Design- M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 1/.A - State Periodic Review

Marks Obtained

; ..

110

Page 135: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms (PACT)

Functionality, Access and Privacy of Sanitation Facilities (FAPS)

Usage, Maintenance and Sustainability of Sanitation Assets (UMS)

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 1/.A - State Periodic Review

111

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~ ~ --------------------------------------------------------------------~~

2. Moving towards Nirmal Gram Puraskar

Coverage of sanitary latrines

Reduction in the practice of open defecation

Clean environment management

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.A - State Periodic Review

112

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~ ~ ------------------------------------------------------------------,~

Review Team

S.N .. Name····.·· .··

Anne:xes

Score sheet Agreed action plan

~ .. Designatiofl. . ·.· · · .. Specialization· .. ·. ·.

2. 4.

List of issues and problems List of persons met

1. 3. 5. List of districts and villages visited

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 1/.A - State Periodic Review

Signature

113

Page 138: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Score Sheet

1. Programme qualitative assessment

1.1 Generating demand & Creation of an enabling environment (GDEE) (To be assessed at state and district levels)

(a) GDEE at State level

Contributing Factors ·····

i. A sound Vision/strategy on sanitation at the state level in the form of a document, accompanied with a plan of action

ii. Setting up of an appropriate institutional arrangement (carrying-well-defined project rules, systems and operational procedures) to monitor TSC projects and facilitate their implementation at the district level

iii. Appropriate and adequate HRD/IEC initiatives undertaken by the state government providing capacity building support to TSC including hiring specialist consultants in the field of communication, HRD, monitoring, school sanitation and hygiene education

iv. Timely release of state share Sub-total

(b) GDEE at District level

Contributing Factors .

i. Steps taken to ensure the central role of Gram Panchayats (GP) in TSC planning and implementation

ii. Comprehensive and well-designed IEC strategy and Plan at district Level worked out in a consultative manner and the qualityof its implementation

iii. Quality and adequacy of District Level Project Implementation Plan (PIP) based on findings of baseline survey

iv. Well-defined project rules, systems and operational procedures in place and transparency in their application

v. Capacity development plan and activities for ZP, DWSMs and NGOs to achieve intended objectives and it's effective and timely implementation

Sub-total

Design - M&E Module for Go! (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.A - State Pedodic Review

Maximum Marks

10

Maximum Marks ..

15

Marks Obtained

Marks Obtained

114

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~ ~ --------------------------------------------------------------~

~

1.2 Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms (PACT) (To be assessed at State and district levels)

a) PACTatStatelevel

ConttibutiOg Factors

i. Preparation of a menu of area-specific low-cosUappropriate technological o_ptions for sanitation

ii. Formulation of construction specifications, norms, unit costs etc. in consultation with districts and their timely dissemination to project districts to ensure good quality construction.

iii. Efforts made by the State to learn from best practices in this sector (state-wide, nationally and internationally)

Sub··total

(b) PACT at District level

Contributing Factors ·.·

•• .·• i. Availability of a menu of area-specific low-cosUappropriate

technological options for sanitation and demonstration of the same

ii. Close supervision of village proposals by district functionaries to ensure adherence to construction specifications, norms, unit costs etc. and construction supervision by district to ensure good quality construction.

iii. Establishment of and close supervision of functioning of RSMs and PCs to ensure their success as alternative delivery mechanisms

iv. Adequacy of trained manpower district-wide, to promote the different technological options proposed

v. Efforts made by the districts to learn from best practices within the country

Sub-total

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 1/.A - State Periodic Review

Maximum Marks Marks .Obtained

10

Maximum Marks ·•Niarks Obtained

15

115

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1-' ~ --------------------------------------------------------------~~

1.3 Functionality, Access and Privacy of Sanitation Facilities (FAPS) (To be assessed at village level)

.··· ·, .· C~ntributing factors

·: . .Maximum

.'· .'., ... ; . : : '· Nlarks. i. Availability of water for use in sanitary latrines either inside

or outside ii. Easy access to sanitation facilities without any stagnant pool

of water on the way iii. Suitability of the design in terms of providing privacy to

people, particularly women iv. Community's adoption of sanitation designs, which are old

/disabled /women/ child friendl1'_ v. Availability of an institutional mechanism (informal/formal) for

ensuring functionality, access and privacy on a regular basis Sub-total

1.4 Usage, Maintenance and Sustainability of Sanitation Assets {UMS) (To be assessed at village level)

25

Marks ·· .. /" '' ',, ',"

Obtained

Maximum Marks

i. Quality of maintenance and use of the sanitation facilities created

ii. Vibrancy, effectiveness and transparency in functioning of implementing agencies at community-level, so that sustainability is ensured

iii. Community Monitoring System in place, active and quality/ effectiveness of their activities

Sub-total

2. Moving towards Nirmal Gram Puraskar

2.1 Coverage of sanitary latrines (To be assessed at village/ district levels)

i. Community awareness regarding the hazards of open defecation and benefits of use of sanitary latrines leading to an increasing coverage of IHHLs, CSCs and SSLs includin latrines for Anganwadis and Balwadis

ii. Efforts made by the VWSC I SO to demonstrate a range of technology options from no-cost to low-cost to medium­cost to high-cost so as to help people chose options best suited to them as per their affordabilit and requirements

iii. Local availability of technical know-how in the form of masons trained in all the technology options presented to the potential users

Total

Design- M&E Module for Go/ (RGNDWM) CRSP/ Total Sanitation Campaign Annex 1/.A - State Periodic Review

'. ,. Mark~ ···.·. ·.·Qbt~i.ned

25

30

116

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1" ~ ------------------------------------------------~------------<~

2.2 Reduction in the practice of open defecation (To be assessed at village level)

Contributing Factors ,, ,,,

,,, '

,,, ,'' ,,, ,', ', ,,

i. Level of community consensus on eradicating the practice of open defecation/dry-latrines/manual scavenging

ii. A plan prepared by the community/VWSC to phase out open defecation/dry latrines/ manual scavenging

iii. A penalty imposed by the community/VWSC on people/households defecating in the open \

Tot:tl

2.3 Clean environment management (To be assessed at village level)

Contributing factors

i. Village level institutions such as GP, schools, self help groups, mahila mandals, youth clubs etc are sensitised and aware of the critical interconnections between sanitation, hygiene and health

ii. Formation of a Community Monitoring Group (CMG) to periodically monitor the environmental sanitation situation at the village level

iii. Village clean up q:1mpaigns are being organized frequently

iv. Healthy home surveys are being undertaken periodicaly v. Village paths are clean. vi. Drains, soak pits are built and are functional to ensure no

stagnant pool of water around water sources vii. Safe disposal of non bio-degradable solid waste is

ensured through garbage pits etc. viii.. Safe disposal of bio-degradable solid waste is ensured

through composting methods Total

Design- M&E Module for Go! (RGNDWM) CRSP I Total Sanitation Campaign Annex 1/.A - State Periodic Review

Maximum , ''Marks Marks Obt,ained

30

Maximum Marks Marks Obtained

40

117

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~ }!& -------------------------------------------------------------~

LIST OF ISSUES AND PROBLEMS

S.No. Review category and list of issues and problems 1. Program qualitative assessment 1.1. Generating demand & Creation of an enabling environment (GDEE)

1 ;2 .Prom.otiorf of Appropriate and Cost~effective Technology and Alternative Delive.rv Mechanisms {PACT)

1.3 • Functionality, Access and Privacy of Sanitation Facilities {FAPSJ

1.4 Usage. Maintenance and Sustainability of Sanitation Assets {UMS).. .· · ..

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.A - State Periodic Review

118

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S.No. Review category and list of issues and problems 2. Moving towards Nirmal Gram Puraskar

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119

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1" )!& -----------------------------------------------------------------------.....

AGREED PLAN OF ACTION

(Based on the outcomes of the visit, the periodic review team would discuss with the district/state project officials and prepare an agreed plan of action to be undertaken and completed before the next review)

S.N. Action to be. taken Responsibility .· ..

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.A - State Periodic Review

Date of Completion

120

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., ~

------------------------------------------------------------~~

list of villages visited

S.N. ONam.'* (If 00 yillage • 0 Napu~ C)fSiocl(. Oo. 00

•000000 00 ••

00000 ~(arne of~the dit;triet .0

00 Vi$ited . 0 I· o00 0 • ..

000 0 0 : 00 °. 0.0 °

00 •. 0 •• Oo 00oo .00

List c)f persons met

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 1/.A - State Periodic Review

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~ -------------------------------------------------------------~~

DISTRICT PERIODIC REVIEW (Review commissioned by SWSM)

DISTRICT PERIODIC REVIEW REPORT

Name of the District State Dates of review

Score

Category Maximum Marks

.. 1 . Programmf}·quaUtativE! assessment 1QO 1.1 Generating demand & Creation of an Enabling 25

Environment (GDEE) 1.2 Promotion of Appropriate and Cost-effective Technology 25

and Alternative Delivery Mechanisms (PACT) 1.3 Functionality, Access and Privacy of Sanitation 25

Facilities (FAPS) 1.4 Usage, Maintenance and Sustainability of Sanitation 25

Assets (UMS) 2 .. ·•.·. Moving towards N.irmal Gram Puraskar 100 2.1 Coverage of sanitary latrines 30 2.2 Reduction in the practice of open defecation 30 2.3 Clean environment management 40 Total 200

1. Programme qualitative assessment

~

Marks Obtained

·.

Generating Demand & Creation of an Enabling Environment (GDEE)

Design- M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.B - District Periodic Review

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~ ~ -------------------------------------------------------------~

Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms (PACT)

Functionality, Access and Privacy of Sanitation Facilities (FAPS)

Usage, Maintenance and Sustainability of Sanitation Assets (UMS)

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 11.8- District Periodic Review

123

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~ ~ -----------------------------------------------------------------~

2. Moving towards Nirmal Gram Puraskar

Coverage of sanitary latrines

Reduction in the practice of open defecation

Clean environment management

Design- M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.B - District Periodic Review

124

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Review Team

S.N. · Designati()n :<. ·:·.··· ·· Specialization · .Signature ·

Annexes

1. 3 .. 5.

Score sheet Agreed action plan List of districts and villages visited

2. 4.

List of issues and problems List of persons met

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 1/.B- District Periodic Review

125

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~ ~ --------~---------------------------------------------------~

Score Sheet

1. Programme qualitative assessment

1.1 Generating demand & Creation of an enabling environment (GDEE) (To be assessed at district level)

i. Steps taken to ensure the central role of Gram Panchayats (GP) in TSC planning and implementation

ii. Comprehensive and well-designed IEC strategy and Plan at district Level worked out in a consultative manner and the quality of its implementation

iii. Quality and adequacy of District Level Project Implementation Plan (PIP) based on findings of baseline survey

iv. Well-defined project rules, systems and operational procedures in place and transparency in their application

v. Capacity development plan and activities for ZP, DWSMs and NGOs to achieve intended objectives and it's effective and time! implementation

Sub-total 25

M.al-ks .. · . ob.tained

1. 2 Promotion of Appropriate and Cost-effective Technology and Alternative Delivery Mechanisms (PACT) (To be assessed at district level)

i. Availability of a menu of area-specific low­cost/appropriate technological options for sanitation and demonstration of the same

ii. Close supervision of village proposals by district functionaries to ensure adherence to construction specifications, norms,. unit costs etc. and construction supervision by district to ensure good quality construction.

iii. Establishment of and close supervision of functioning of RSMs and PCs to ensure their success as alternative delivery mechanisms

iv. Adequacy of trained manpower district-wide, to promote the different technological options proposed

v. Efforts made by the districts to learn from best practices within the country

Sub-total 25

Design - M&E Module for Go/ (RGNDWM) ClJ$P /Total Sanitation Campaign Annex 1/.B - District Periodic Review

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1.a Functionality, Access and Privacy of-Sanitation Facilities (FAPS) (To be assessed at village level)

<!Marks .. . bb,tabte~

r--~~~~~~~--~~~~~~~~~~~~~~~~~~~r

i. Availability of water for use in sanitary latrines either inside or outside

ii. Easy access to sanitation facilities without any stagnant pool of water on the wa

iii. Suitability of the design in terms of providing privacy to peo le, particularly women

iv. Community's adoption of sanitation designs, which are old /disabled /women/ child friendl

v. Availability of an institutional mechanism (informal/formal) for ensuring functionality, access and privac on a regular basis

Sub-total 25

1 .. 4 Usage, Maintenance and Sustainability of Sanitation Assets (UMS) (To be assessed at village level)

Mara ·· · bhtaaned Quality of maintenance and use of the sanitation facilities created

ii. Vibrancy, effectiveness and transparency in functioning of implementing agencies at community­level, so that sustainabilit is ensured

iii. Community Monitoring System in place, active and qualit I effectiveness of their activities

Sub-total

2. Moving towards Nirmal Gram Puraskar

2.1 Coverage of sanitary latrines (To be assessed at village/ district levels)

i. Community awareness regarding the hazards of open defecation and benefits of use of sanitary latrines leading to an increasing coverage of IHHLs, CSCs and SSLs including latrines for Anganwadis and Balwadis

ii. Efforts made by the VWSC I SO to demonstrate a range of technology options from no-cost to low-cost to medium-cost to high-cost so as to help people chose options best suited to them as per their affordability and requirements

Design- M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 11.8 - District Periodic Review

25

127

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~ ~ ---------------------------------------------------------------~

iii. Local availability of technical know-how in the form of masons trained in all the technology options presented to the potential users

Total

2.2 Reduction in the practice of open defecation {To be assessed at village level)

i > ' Contributing. Factors ·.

i. Level of community consensus on eradicating the practice of open defecation/dry-latrines/manual scavenging

ii. A plan prepared by the communityNWSC to phase out open defecation/dry latrines/ manual scavenging

iii. A penalty imposed by the communityNWSC on people/households defecating in the open

Total

2.3 Clean environment management (To be assessed at village level)

Contributing Factors

i. Village level institutions such as GP, schools, self help groups, mahila mandals, youth clubs etc are sensitised and aware of the critical interconnections between sanitation, hygiene and health

ii. Formation of a Community Monitoring Group (CMG) to periodically monitor the environmental sanitation situation at the village level

iii. Village clean up campaigns are being organized frequently

iv. Healthy home surveys are being undertaken periodicaly

v. Village paths are clean vi. Drains, soak pits are built and are functional to ensure

no stagnant pool of water around water sources vii. Safe disposal of non bio-degradable solid waste is

ensured through garbage pits etc. viii. Safe disposal of bio-degradable solid waste is

ensured through composting methods Total

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.B- District Periodic Review

30

Maximum .Marks Marks Obtained

30

Maximum Marks Mar~s Obtained

40

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LIST OF ISSUES AND PROBLEMS

S .. No. Review category and list of issues and J!roblems 1., Program _gualitative assessment

1.2 .. ·.·· ... Promqtion .. of Appropriateand Co~t-effectiye. rechnology·• iUld ..•• · •.···· }~lt~rn~thle .Delivery~Mechanisms {PACT)_· · . ·.···. · · ..•

·1·3· .. . · ... · .... .

· 11.4 ··••·· ··.. Osage, Malnt~nanc~ arid sustainabilltY ofSanitation Assets (UMS) ·

Design- M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 11.8 -District Periodic Review

129

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I

~ ~ ---------------------------------------------------------------~

S.No. Review category and list of issues and problems 2. Moving towards Nirmal Gram Puraskar 2 .. t••··. Cowrage of $aril~ry latrines

..· ...

2.2·.······· .. · R~t.lttion in.the practice ofopen~efecaticm . :· .. :.

2~~·.········ .. ··. Clean environment management.·. .. . : . .

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.B- District Periodic Review

. ·.·. ·.··· ..

. .. ..

. ·.: • •• ...

..... · ~ .·

..

130

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~ ~ ------------------------------------------------------------~ AGREED PLAN OF ACTION

(Based on the outcomes of the visit, the periodic review team would discuss with the district/state project officials and prepare an agreed plan of action to be undertaken and completed before the next review)

s~.,L~ ·· ... ·. Acttontobetakeri · .... ···· ·· · .. . .· .. ,·.·· .•.... ·.· .. ·. · ........ . .·.•.. • •·•··. ..••• • .• > .

·· .•... ···· .. · ·•·. Respoo$ibility . · Da~ .: · L •. of ....... . r ··... .··. : •· ..• · .. ·.. cornpleti.Qi. . ··

Design- M&E Module for Go! (RGNDWM) CRSP I Total Sanitation Campaign Annex 11.8- District Periodic Review

131

Page 156: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~ ---------------------------------------------------------------~ list of villages visited

'S.~N.. Name<. Of.. village tNafJ1e>of Block 1 .. : visited .. :· · c · > · ·=

· .. Name of the district ··· • · .. . . . . . .. . .............. : ........ .

list of persons met

. S;N;.·· Narne6f'J)er~6n.met .•. ·•·•···· .... ·······•~·• ·._ ·· Oesig_nation __;_._ ___;;, • :Address.

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex 1/.B- District Periodic Review

• .... · .. ··· .......... .

132

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Inland letter (Planning Phase)

Gram Panchayat ---------------------- VWSC of Project ----------------------------------

Months for which report is prepared ----------------------------------------------------------------

How many times did the following activities take place during the last 2 months

S,.N~ . Activity ··. . . ... Number · of times · · ·. .. ·····. . .. ··. . .....

• •• .... ~~~tiv~ toc)k_l,tac• < .•

1. Focus group discussion 2. Video show 3 .. Street play 4 .. Cultural programme 5 .. Competitions 6 .. VWSC meeting 7.. Community-wide meeting 8. Cross-visit of VWSC/community members to other

successful villages/projects 9. Training

Has there been a decision/resolution by the community to take action to Yes __

stop open defecation? No

Whether community members, particularly women and other Yes --marginalized groups, are satisfied with the sites planned/selected for No most of the sanitation assets*?

Are people aware of the possible technology options that could be Yes __

chosen for IHHLs? No

Is the community satisfied with the assistance/facilitation being provided Yes --by the SO/ Consulting Agency? No

Has the community prepared a Community Action Plan (CAP) for Yes --sanitation in the village? No

the · ....

Note: *-Sanitation assets include sanitary latrines (indivtdual and community) and environmental sanitation assets (soak pitS; garbage pits, compost pits, drains, etc).

Any major problem that you may like to highlight

Siignature of Chairperson VWSC Signature of representative of CMG

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex 1/!A -Inland Letters

133

Page 158: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Inland letter (Implementation Phase)

Gram Panchayat ---------------------- VWSC of Project----------------------------------

Months for which report is prepared ----------------------------------------------------------------

How many times did the following activities take place during the last 2 months

Community-wide meeting Cross-visit of VWSC/community members to other successful villages/projects

4. Training

Whether community members have easy access to Rural Sanitary Marts/Production Centres?

Whether community members are actively involved in construction of sanitation assets as per CAP?

Whether community members, particularly women and other marginalized groups, are satisfied with the actual locations of most of the sanitation assets* constructed?

Is the community satisfied with the general quality of sanitation assets constructed in the village?

Is the community satisfied with the assistance/facilitation being provided by the SO/ Consulting Agency

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

--

--

Note: *-Sanitation assets mc/ude sanitary latnnes (Individual and community) and environmental sanitation assets (soak pits, garbage pits, compost pits, drains, etc).

Any major problem that you may like to highlight

Signature of Chairperson VWSC Signature of representative of CMG

Design - M&E Module for Go! (RGNDWM) CRSP /Total Sanitation Campaign Annex 11/.A - Inland Letters

134

Page 159: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

~ ~

~

Inla

nd

Le

tte

r O

&M

Pha

se

A

B

c D

E

F

G

1. I

s th

ere

a tr

aine

d te

chni

cian

ava

ilabl

e lo

cally

for

mai

nten

ance

and

rep

air

activ

ities

? Y

es

No _

_ _

2. I

s cl

eanl

ines

s be

ing

mai

ntai

ned

in t

he v

illag

e? (

villa

ge d

rain

s an

d la

nes

are

clea

n, a

bsen

ce

of p

endi

ng a

roun

d w

ater

poi

nts

and

pro

pe

r dis

posa

l of g

arba

ge a

nd c

ow-d

ung)

? Y

es

No _

_ _

3. W

he

the

r al

l th

e sa

nita

ry la

trin

es (

indi

vidu

al/c

omm

unity

) ar

e be

ing

used

on

a da

ily b

asis

? Y

es

No _

_ _

De

tails

on

fu

nct

ion

alit

y an

d u

sag

e

Na.

m.e

of

EN

VIR

ON

ME

NT

AL

SA

NIT

AT

ION

H

ab

itatio

n

Do

me

stic

Ite

ms

Sp

lid w

ast

e It

em

s L

iqu

id w

ast

e It

ems

NU

Key

: N

U -

No

t use

d, N

F -

Not

Fun

ctio

nal,

SF

-w

ith

sep

arat

e fa

cilit

ies

for

girls

and

boy

s, W

SF

-w

ith

ou

t se

para

te f

acili

ties

for

girls

and

boy

s

De

sig

n-

M&

E M

od

ule

fo

r G

o/ (

RG

ND

WM

) C

RS

P I

Tot

al S

anita

tion

Cam

paig

n A

nn

ex

11/.A

-In

lan

d L

ett

ers

13

5

Page 160: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Has

the

prac

tice

of o

pen

defe

catio

n su

bsta

ntia

lly r

educ

ed/d

ecre

ased

in

the

villa

ge?

Yes

--

No -

-A

re m

ost

of t

he in

divi

dual

and

com

mun

ity s

anita

ry la

trin

es b

eing

use

d an

d cl

eane

d re

gula

rly?

Yes

--

No

Are

mos

t o

f the

com

mun

ity m

embe

rs u

sual

ly w

ashi

ng t

heir

han

ds a

fter

defe

catio

n?

Yes

__

No

Are

the

O&

M r

equi

rem

ents

of C

SC

s be

ing

met

by

the

GP

? Y

es --

No -

-A

re t

he O

&M

req

uire

men

ts o

f SS

Ls/A

WLs

/BW

Ls b

eing

met

by

the

PT

A/S

choo

l Aut

hori

ties

Yes

N

o

Has

the

GP

bee

n aw

arde

d th

e N

irmal

Gra

m P

uras

kar?

Y

es --

No

If th

e G

P w

as a

war

ded

Nirm

al G

ram

Pur

aska

r, a

re t

he 4

elig

ibili

ty c

ondi

tions

stil

l enf

orce

d?

Yes

N

o

Sig

nat

ure

Ch

air

pe

rso

n V

WS

C

Sig

nat

ure

of

rep

rese

nta

tive

of C

MG

De

sig

n -

M&

E M

od

ule

fo

r G

o! (

RG

ND

WM

) C

RS

P /T

ota

l San

itatio

n C

ampa

ign

An

ne

x 11

/.A -

Inla

nd

Le

tte

rs

~ ~

~

13

6

Page 161: World Bank Document · 12/4/2013  · 1.1 Reform Agenda of TSC The key elements of the reform agenda of TSC are : ~ community-based approaches and processes, ~ creation or an enabling

Dear Chairperson VWSC,

Community Feedback Report (Planning Phase)

We are in receipt of your letter and thank you for letting us know the situation of planning procE3ss in your village. We acknowledge your responses and are happy to note that you are keenly involved in the planning process. Our feedback on the situation of your village is as follows:

1. Number of habitations you have planned to cover through the project is: 2. Time taken since the work started is: 3. Community wide meeting held/not held for selecting technology options 4. Community action plan has been finalized/not finalized 5. Number of Households that are willing to construct lHHLs are:

6. You benefited from the following activities that took place in your village in last two months:

De$crlption of ActivitY . ' ',. 1]1~tbC:tl>l>enettiriJ•st.t\NQ.montbs: _. ,~ .' Focus group discussion Video show Street play Cultural program Competitions VW:SC meeting Community wide meeting Cross visit of VWSC Training

7. Must ensure that: );;>The approach focuses on motivating people to change existing behaviours and

practices and to get on to the sanitation ladder, 'Y The community members, particularly women and other marginalized groups, are

involved in site selection process, 'Y The communities are informed and involved in technology options selection process, 'Y The community action plan is discussed in community wide meetings and focuses on

eradicating open defecation practice; and management of clean village environment through solid waste and waste water disposal,

'Y All schools in the village plan to have separate toilets for girls and boys, 'Y You reach all households to motivate them to construct IHHLs and other village

improvement environmental items.

8. Our suggestions/ comments on issues raised by you in your letter: --------------------------------

Don't forget to post your next inland letter. Regards.

Signature of DWSC/ZP/Core Group Representative

Design - M&E Module for Go! (RGNDWM) CRSP I Total Sanitation Campaign Annex 11/.B- Feedback Reports

137

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~ ----------------------------------------;~ ......

Dear Chairperson VWSC,

Community Feedback Report (Implementation Phase)

We are in receipt of your letter and thank you for letting us know the situation of implementation process in your village. We acknowledge your responses and are happy to note that you are keenly involved in the construction process. Our feedback on the situation of your village is as follows:

1. Amount received for construction under TSC project from DWSC/ZP is: 2. Total cost of project is: 3. Amount contributed by the community (PTA/GP) towards CSCs,SSLs, AWLs, BWLs

as against targeted contribution for the same is: % 4. Amount contributed by the households towards IHHLs as against targeted

contribution for the same is: % 5. Amount contributed by the households/community towards environmental sanitation

assets (garbage pits, compost pits, soak pits and drainage) as against households/community contribution towards all sanitation assets (individual and community) is: %

6. You benefited from the following activities that took place in your village in last two months:

·· Description of Activity That happened in last two months Focus group discussion VWSC meeting Community wide meeting Cross visit of VWSC Training

7. Must ensure that: . ~ The community members, particularly women arid other marginalized groups, are

involved in construction supervision · >- Community is aware of the quality, specifications and cost of material procured >- The sanitation assets created are at the sites and of quality mentioned in DPR >- The receipts and expenditures are updated, recorded and publicly displayed >- You reach all households who have opted for constructing IHHLs according to the

CAP but have still not done so

8. Our suggestions/ comments on issues raised by you in your letter: -------------------------

Don't forget to post your next inland letter. Regards.

Signature of DWSC/ZP/Core GroUJp Representative

Design- M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex /1/.B -Feedback Reports

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~ ~ ------------------------------------------------------------~~

Dear Chairperson VWSC,

Community Feedback Report (O&M Phase)

We are in receipt of your letter and thank you for letting us know the situation regarding the usage and maintenance of the individual and community sanitation facilities and the status of the village environment improvement items in your village. We acknowledge your responses and our feedback on the situation of your village is as follows:

1. All the sanitary latrines (individual/community) are being used/ need to be used on a daily basis.

2. Cleanliness being maintained/needs to be maintained in the village.

3. A trained technician is available/ needs to be available locally for maintenance and repair activities.

4. Must ensure that:

~ The water points are clean ~ Village paths are clean ~ Village drains are regularly cleaned ~ Solid waste is being disposed of safely and regularly ~ SSLs/AWLs/BWLs/CSCs are being kept clean and used

5. Our suggestions/ comments on issues raised by you in your letter: ---------------------------

Don't forget to post your next inland letter. Regards

Signature of DWSC/ZP/Core Group Representative

Design - M&E Module for Go/ (RGNDWM) CRSP I Total Sanitation Campaign Annex /11.8- Feedback Reports

139

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• Knowledge Links

National Level

State Level

District Level

Village Level

Proposed Management Structure: An Organogram (shaded boxes indicate additional staff positions)

-----·---~

Mission Director

I

IT Specialist I (Web Server J Manager)

Member Secretary SWSM

+ Member Secretary DWSM

Area Officers (Periodic Review Managers)

Panel of Professionals for Periodic Review

Panel of Professionals for District Periodic Review

I

Core Group Members (CD)

. '----------

. I

I .

I I I I

~ l l vws:J

Design - M&E Module for Go/ (RGNDWM) CRSP /Total Sanitation Campaign Annex IV- Management Structure

l 1 Core Group Members (Finance) _j

·-·-··-···-·

j

140

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~~ Knowledge Links

Private Limited

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Estimated Costs of Management of Proposed M & E System

Table 1. Estimated Unit Cost of State Periodic Review (Review commissioned by RGNDWM)

s. Item Unit Average Quantity Estimated Cost {Rs.) N. Rate Minimum Maximum Minimum Maximum

(Rs.) (3 member {5 member team) team)

A. ProfessioniJtCost. .. .. . · . · . ·,. ':· ', ····· ·' •· ' ..

1 External Person 3,000 30 50 90,000 1,50,000 Resource days (3 persons (5 persons Persons x 10 days) x 10 days)

2 Professionals Person 900 22 28 19,800 25,200 from project to days {1 person x {1 person x be reviewed 8 days+ (2 8 days+ (3

persons x 3 persons x 3 days + 1 days+ 1 person X person x 1day ) x 2 1day) x 2 districts} districts}

Sub-total 1,09,800 1,75,200 B. Trave.l cost ··· . .,. :·.,, ·' .. .

c . :: : . ' ' ··,,' ,. ' ',, .·· ..

1 For External 25,000 3 5 75,000 1,25,000 Resource Trip Persons

2 For Project Travel 500 18 22 9,000 11,000 Professionals {1 person x {1 person x

8 days+ (2 8 days+ (3 persons x 2 persons x 2 days+ 1 days+ 1 person x person x 1day) x2 1day)x2 districts} districts}

Sub-total 84,000 1,36,000 C. Boarding & Lod' ing :·: . . . ..

1 For External Person 1,500 30 50 45,000 75,000 Resource days Persons

,~ ,_ For Project Person 1,000 18 22 18,000 22,000 Professionals days Sub-total 63,000 97,000 Total 2,56,800 4,08,200 Average cost per state periodic review (assuming a 3 2,94,650 member team in 75% cases & a 5 member team in the Say Rs. 2.95 lakh remaining 25% cases)

•'

[Note: Costs are based on review scope covering review at state level, review at district level in 2 districts in the respective state and review of 6 project villages (3 villages in each of the 2 districts).}

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Table 2. Estimated Unit Cost of District Periodic Review (Review commissioned by SWSM)

s. Item Unit Average Quantity Estimated Cost (Rs.) N. Rate Minimum Maximum Minimum Maximum

(Rs.) A. Professional Cost ·.·

.. '' 1 Resource Person 900 21 35 18,900 31,500

Persons from days (3 persons (5 persons a x 7 days) x 7 days) neighbouring project district

2 Professionals Person 900 13 13 11,700 11 ,700 . from project to days (2 persons (2 persons be reviewed x 5 days+ x 5 days+

1 person x 1 person x 3 days) 3 days)

Sub-total 30,600 43,200 B .. Travel Cost 1 Resource Person 5,000 3 5 15,000 25,000

Persons from Trips a neighbouring project district

2 For Project Travel 500 7 7 3,500 3,500 Professionals (2 persons (2 persons

x 3 days+ x 3 days+ 1 person x 1 person x 1 days) 1 daysj_

Sub-total 18,500 28,500 C. Boarding & lo<Js ing

'~

1 For Resource Person 1,000 21 35 21,000 35,000 Persons from days a neighbouring project district

2 For Project Person· 1,000 7 7 3,500 3,500 Professionals days Sub-total 24,500 38,500 Total 73,600 1,10,200 Average cost per district periodic review (assuming a 3 82,750 member team in 75% cases & a 5 member team in the Say Rs. 0.83 Lakh remaining 25% cases)

[Note: Costs are based on review scope covering review at district level and review of 3 project villages in the respective district.]

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Table 3. Estimated Unit Cost of Additional Staff Positions (Proposed M&E Management Structure)

S.N. Staff Position No. of staff Rate per Annual Expenditure month {Rs.) (Rs.}

'"atit;Jn~t R'GNDWJ,il)Lttvel ... ,, '· ·,•• .. ·.,,. :' > . . ) · .. ·· ..•. ,·.· •.. · ' :;>.': ' < . >< ·.•."·•.··.'.,·:'···· .. ·· ...

1 M&E Coordinator 1 45,000 5,40,000 (RGNDWM)

2 Data Entry Operator 2 10,000 2,40,000

Sub-total 7,80,000 ~-t~JSWs.'l>L.•-v.!l.· :, ... ~ ... · .. · , .. ·· .·., ... ··•· ··· .. , ... • :'

.. . • :. '.• . ,·• •. > ,''.· · .. ·.··.··.{ ... / ... 1 M&E Coordinator 1 45,000 5,40,000

(State) 2 Data Entry Operator 1 10,000 1,20,000

Sub-total 780000 bi$tdc;f(ZPIQW$C) l.,;evEil•·:•··· •. .··• .. ·.····•·,·' . ·•.·· ·. ·····' ...... , ...... · .. ,.·· .... ·. : •<·

. ' ,·•"• \<···· ...... •• >

1 M&E Coordinator 1 35,000 4,20,000 (District)

2 Data Entry Operator 2 10,000 2,40,000 Sub-total 6,60,000

'

Based on the above unit costs, annual estimated expenditure on having these additional staff positions at the national level and in all the states and districts of the country is calculated as follows:

(1) Expenditure at national (RGNDWM) level

(2) Expenditure at state (SWSM) level (35 states/UTs x Rs. 7.80 Lakh)

(3) Expenditure at district (ZP/DWSM) level (600 districts x Rs. 6.60 Lakh)

= Rs. 7.80 lakh

= Rs. 273.00 lakh

= Rs. 3960.00 lakh

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S.N.

1. 1.1

1.2 1.21

1.2.2

2.· .. 2.1

2.2

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Table 4. Estimated upfront costs (Operationa/isation of M&E system across the entire country)

Item Total Remarks Estimated Expenditure (Rs. Lakh)

Commis$iol'ling · • .. ·· ·.· •·. ... ·.:. . :· . ·.•• ··k .· .. ·.· .·······: ······ .·.· ..

:· .. · · ... ··•.···· •· AtRGNDWM 30.00 For 15 TOTs @ Rs. 2 lakh per TOT; A 5-day 3 TOTs to be organised at TOT on M&E MIS RGNDWM every year for 5 years

At state/district Commissioning of 70.00 For 140 DTPs (4 each in 35 computerised MIS through states/UTs) @ Rs. 0.50 lakh per a 5-day direct training DTP programme (DTP)

Commissioning of periodic review and community 175.00 For 35 TOTs (1 each in 35 monitoring through a 8- states/UTs) @ Rs. 5.00 lakh per day TOT TOT

· tr tacllities .• ·.· ;

·.··•

... · .··· .. '· .. .. ; . .: ..

.···. .. . : ~ .:: At RGNDWM level- 52.00 Rs. 10 lakh for hardware and 42 lakh (upgradation of Web for software to be invested by WSP-server for meeting the SA and RGNDWM respectively as initial requirement of 2/3 per the co-financing arrangement years - 10 states full between them. capacity or 15 states partial capacity) At state/district level No additional The required hardware and software is (purchase of computer costs generally available in all the states and hardware and software most of the districts. In few cases,

etc.) wherever it is not there, it could be purchased with existing provision with reference to the communication from JS, DDWS, MoRD, Gol to all Secretaries in-charge dated February 11, 2003. which states that RGNDWM would continue to support state governments for taking up computerization/MIS projects under ARWSP during the 10th Five Year Plan (2002-07).

Total 327.00

Note: If a five-year scenario is assumed (covering 7 states/UTs per year and thus covering all the 35 states/UTs in a span of five years), the upfront cost per year would be Rs. 65.40 lakhs.

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Table 5. Estimated recurrent costs (Operationalisation of M&E system across the entire country)

Annual Annual Recurring Annual Recurring Recurring Estimated Estimated Expenditure Estimated Expenditure as a as a % of funds Expenditure % of annual earmarked for software (Rs. Lakh) Swajaldhara & and administrative

CRSPJTSC expenses allocations

1. ·Maintenance ofrt.faciJities<· . . . . .. . ~ :-:::- .. ~~, .. " .. ~ --;; . ~..... ··. . . . . .

1.1 Web- server at No additional RGNDWM costs

1.2 Recurring expenditure 402.00 0.35 1.52 on maintenance of IT facilities in states/UTs and districts

2. Pc:Jriqdic .f:tevlew~ ... .. · ....... •. ...•. . . .• ; > •··~ .··•· ..• ~ .~. ·. ·. . ..••.•... ···~ ··.· > .. . ~. . ... .·

2.1 State Periodic 103.25 Reviews (not included in Should be funded the total) separately from project allocation with a M&E budget line at DDWSievel

2.2 District Periodic 498.00 0.44 1.89 Reviews Should fit into allocations for software activities .

3. M&E .n\al1agernent structure··· -:-'· . --:· ..

. ~ . .. . . .. .. . •· . . ... .· .

3.1 Expenditure at 7.80 national level (not included in Should be funded total) separately from project allocation with a M&E budget line at DDWSievel

3.2 Expenditure at state 4233.00 3.73 16.03 (SWSM) and district (ZP/DWSM) level Should fit into the allocations for administrative expenses Total 5133.00 4.52 19.44

Notes:

i) Swajaldhara allocations for 2003-04 is Rs.200 Crores and CRSP/TSC allocation for 4 years is Rs. 37 44 Crores. Thus, current annual Swajaldhara + CRSP/TSC allocation is taken as Rs. 1136 Crores,

ii) Funds earmarked for software and administrative expenses are: 15% of Swajaldhara allocations i.e. Rs. 30 crores, and 25% of CRSP/TSC allocations, i. e. Rs.234 crores.

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