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WORKSHOP WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President www.new.org © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3) nonprofit organization 1

WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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Page 1: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

WORKSHOP

WORKSHOP

How To Engage Your Board in Fundraising

Diana Kern, Vice President

www.new.org © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3) nonprofit organization

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Page 2: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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TRAINING AGENDA

•Trends we all need to know…teach them

•Making the intangible…tangible

•Ambassadorship

•Fundraising

•Tips and Tools

Page 3: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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STEWARDSHIP

Stewardship“the conducting, supervising, or managing of something; especially : the careful and responsible management of something entrusted to one's care”Webster’s Dictionary Online 2011

For nonprofit boards today the most important part of stewardship includes careful support of funding,including constant review of fundingsources, diversified revenue and planned giving.

Page 4: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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HOLDING HANDS

•Fundraising is the hardest and scariest part of being a board member – what does it mean?

•Most board members report being very uncomfortable with this task…not all will be good at it.

•Most are focused on the fear of the big ask…or asking their friends.

Page 5: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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WHAT HAS CHANGED?

•The economy

•1.5 million nonprofits – 47,000 in Michigan•15,000 nonprofits in southeast Michigan

•Focus of philanthropy by city/state/region/ foundation and philanthropist

•Transparency & outcomes

•Pressure on boards - fundraising

Page 6: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

TRENDS IN GIVING TO CHARITIES

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Charitable giving from the American public decreased 11% in 2009, the largest decrease in 20 years.  The top 400 U.S. charities saw billions less in donations, in part due to individuals giving to smaller, local charities and to the continued high rate of unemployment. 

While overall donations fell, a few organizations including Feed the Children, Food for the Hungry, and Habitat for Humanity saw increases in funding.  AmeriCares Foundation jumped from 86th to 4th in terms of the amount of donations on the Philanthropy 400 list in the past 20 years. 

Source: Associated Press, October 2010

Page 7: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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RANKINGS BY CHIEF EXECUTIVES

•Chief Executives Rank Their Boards – 2.57 GPA (C+)

•Boards Rank Themselves – 2.96 GPA (B)

•Areas where boards are missing the marks:•Fundraising •Recruiting for board and committees•Ambassadorship – outreach•Increasing board diversity•Poor orientation to the board

Source: BoardSource Nonprofit Governance Index 2010

Page 8: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

TRENDS IN NON-GOVERNMENTAL GIVING

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•4% Decrease•$304 billion was given to the nonprofit sector in 2009

•$227 billion (75%) from Individuals•$38.5 billion (13%) from Foundations•$23.8 billion (8%) from Bequests•$14.1 billion (4%) from Corporations

Source: Giving USA 2010

Page 9: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

TRENDS IN NON-GOVERNMENTAL GIVING

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•4.5 % Decrease from 2009•$291 billion was given to the nonprofit sector in 2010

•$212 billion (73%) from Individuals•$41 billion (14%) from Foundations•$23 billion (8%) from Bequests•$15 billion (5%) from Corporation

“As has been the case for 56 years, the religion subsector received the largest share of charitable dollars, with an

estimated 35% of the total …$10 billion”

Source: Giving USA 2011

Page 10: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

Last Thing To Teach…

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Death by Golf Outing

No More Events!

Page 11: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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EVALUATING YOUR BOARD

Page 12: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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START-UP BOARD

•Friends and family•Little or no paid staff•Never told they need to raise money•Never told they would need to give •No access to people with money•Afraid to ask for money•Think one big grant will solve all issues!•Expect founder or executive director to raise money•Don’t understand the cycles of donor cultivation•Would rather hold bake sales

•Do you recognize this board?

Page 13: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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GROWTH BOARD TIER 1

•Paid staff•No development staff•Nothing in board member job description mentions role in giving or fundraising (assuming there is a board job description)•Role in fund development never discussed during recruitment•Have never asked for money before – afraid to ask•Don’t think they know anyone who can make “big” gifts•Don’t understand the cycles of donor cultivation

•Do you relate to this board?

Page 14: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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GROWTH BOARD TIER 2

•Paid staff including development staff•Board member job description mentions role in giving and fundraising but there is no internal culture supporting this…the Board Chair has not embraced this •Role in fund development never discussed during recruitment•Don’t like or want to ask friends and family for money; don’t think they have money to give to nonprofits and they will just be asked to give to their causes in return•Don’t understand the cycles of donor cultivation•Think the development staff should be doing all of the asking – that’s why we have them!

•Do you recognize your board here?

Page 15: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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MATURE BOARDS

•Paid staff including development staff•During recruitment, prospective members advised they will need to give money and support the fund development plan •Some are uncomfortable asking for money. Hope there will be enough grants and dollars without their involvement•Board chair’s role critical - expectations for working with the development staff must be set - part of board’s culture•Don’t have a scorecard for development trends.•Diversified revenue sources do exist but we don’t continue to revise and adapt.•Major fundraising falling to staff and a few board members who sit on the Development Committee.

Page 16: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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PUBLIC SUPPORT BOARD

•Historically have gotten 75% or more of your revenue from public support (federal, state, county, etc.)•Board was just a policy/governance board in the past•Board would rather accept cutting staff and programs as the public support money shrinks rather than discuss the need for philanthropy•No formal funding plan with diversified funding sources was ever needed in the past…and we are not yet, or are just starting, to deal with this reality•No one on the board expects to have to participate in fundraising…”That is not why I was brought on to this board.”

•Are you facing some of this with your board?

Page 17: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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STOP THE CYCLE

Page 18: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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BEST PRACTICES

•Board Member Job Description•Reviewed during recruitment•Everyone knows giving policy BEFORE coming on the board•Clear discussion of their role in ambassadorship & fundraising

•Education•Speaking of Money, video from BoardSource•53 Ways for Board Members to Raise $1000, article by Kim Klein•Books, seminars, etc.

Page 19: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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DEVELOPMENT STAFF’S ROLE•If the board is not on the same page as you (Development Staff, ED/CEO, Board Chair, Development Committee Chair, etc), you must take the time to educate them and ask for their help. We want to help but you need to ask us specific things and then support us in the process.

•Staff can not just say “We need you to be more engaged in fundraising”, and then stop there. We can’t assume board members understand what philanthropy is or how to help. Teach donor cycle to board.

•Most are all afraid of the “ASK”, yet that is only 10% of the donor process – ask them to accompany you at meetings.

Page 20: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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WHAT DONORS WANT

In her landmark Donor Centered Fundraising (2003), researcher Penelope Burk offers a fundraising methodology that elevates the importance of stewardship. With her research, Burk reveals the three things donors report they want from the nonprofit organizations they support. If they can get these three things, Burk says, they will continue their support and increase their levels of giving:

•Prompt, personalized acknowledgment of their gifts (board can help)•Confirmation that their gifts have been put to work as intended•Measurable results on their “gifts at work” prior to being asked for another contribution

•Board Members need to understand this and support the organization’s ability to do these three things and be able to speak to these key topics!

Page 21: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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STEP ONE

Ambassadorship First

Page 22: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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AMBASSADORSHIP FIRST

•Most important thing you do as a board member

•Promote ambassadorship•Thank-you calls (39% return in same year)•Lapel pins•Promise to attend four events/year in the community to represent the organization•Business cards for board members•Ask them to reach out and meet some corporate partners•Give them note cards to use everyday

Page 23: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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ARE YOU A GOOD AMBASSADOR?

Exercise for Your BoardTake out a piece of paper:You have 60 seconds for this exercise. Besides everyone in this room and the people who live in your home, how many people know you are on this board? Write down first names only.

Page 24: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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PASSION

•Board members must be passionate about the mission of the nonprofit to be good ambassadors and fundraisers

•Passion for the mission translates into passion when you talk about the organization. You will “talk up” the organization to family, friends, co-workers = $$$

•It’s all about relationships•People give to people they know because they care about the people they know!

Page 25: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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BUILD COMFORT LEVEL

•Not all board members will be able and comfortable with asking for money directly – you need all types of skills – however boards cannot abdicate their responsibility to the Development Committee or the Development Staff, they must find their level of comfort…ambassadorship is the minimum.

•Cultural shifts needed – Board Chair and Officers must lead the charge and be aware of mix of board members and skills.

Page 26: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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STEP TWO

Fundraising SecondAll board members must give a personal gift every year

NO EXCEPTIONS!

Page 27: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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FUNDRAISING FROM THE START

•Development committee chair must be someone who fully embraces and understands the organization’s development needs, preferably a board member; partner development director

•Your best ambassadors should be on the development or fundraising committee

•Invite non-board members to the committee

•Develop a clear funding plan and share it with the whole board regularly

Page 28: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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EVERYONE IN THE KNOW

•Case Statement•No one will ask a board member what the mission is, they will ask “What does Mercy Education Project do?” We need to answer the same way. We also need materials to help us with fundraising.

•List of Current Givers•Share with all board members - confidential•Members identify people they know personally•Accompany development staff on visits to cultivate the donor, request upgrade on current giving, make special requests, etc.

Page 29: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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DEVELOP RELATIONSHIPS

•Board members host fundraising dinner party

•Development staff, development committee members attend to help with pledges and asks

•Participate in a “point of entry” event•Board members invite 10-15 friends, neighbors, co-workers to the nonprofit’s workplace•Staff introduces mission, needs and opportunities for giving and volunteering

•Attend at least two fundraising events / year on behalf of the organization in order to thank people

Page 30: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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RAISE MONEY - EVENTS

•Fundraising Events•Establish policy that each board member will bring one sponsor or gift for each fundraiser

•Requiring only one allows them to learn how to go out and ask for things

•Sponsorship•Silent Auction Gift•Sell Tickets to Events•Get a Gift Card•Or, they can be a sponsor themselves!

Page 31: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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PERSONAL PLANS

•Let your Board Members determine their own plan for participating in fundraising:

•See Hand Out – Trustee Development Plan

Page 32: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

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THE “ASK”

•You always lead with “I give because…”

•Your passion will pull them in or not…that is okay!

•Bless and release.

•Large gifts take an average 18 months of cultivation (Grace & Wendroff, 2001, High Impact Philanthropy)

•Philanthropy is not just asking your friends for money

Page 33: WORKSHOP How To Engage Your Board in Fundraising Diana Kern, Vice President  © 2007-10 NEW (Nonprofit Enterprise at Work, Inc.), a 501(c)(3)

THANK YOU FOR PARTICIPATING!

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Diana Kern’s contact informationEmail: [email protected]: 734-998-0160 x 230

NEW / BoardConnectwww.new.org