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Conversation tracker Lifting the Policy Game Policy leaders workshop 03 April 2014

Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

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Page 1: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

Conversation tracker Lifting the Policy GamePolicy leaders workshop03 April 2014

Page 2: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 2

We came together to discuss how we might collectively improve the performance of our policy advice function across the public service. In 90 minutes, we explored questions such as: What would system-wide policy capability look like if it was being the best it could be? What are the possible game-changers and bold moves? How might we co-produce and collectively implement a programme to deliver these changes?

Workshop participants

Helen Wyn DPMC

Guy Beatson Ministry for the Environment

Frank McLaughlin Ministry of Justice

Struan Little IRD

Our Intent

Cath Atkins Treasury

Andrea Schollmann Ministry of Education

Don Gray Ministry of Health

Katherine Baxter Ministry for Culture and Heritage

Gaye Searancke Ministry of Business, Innovation and Employment

Andrew Jackson Ministry of Transport

Doris Johnston Department of Conservation

Sally Washington DPMC

Kevin Guerin Ministry for the Environment

FacilitatorJim Scully ThinkPlace

Page 3: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 3

Maximise impact with constrained resources.

Deploying talent in the right places.

Maximise our potential.

Drivers for lifting the Policy Game – the imperative in 4 words

Help people use tools

Collectively StrongerSmarterHappier

Citizen FocusContestable Advice

Tackling tough policy issues.

“Future of NZ Inc.”

Meeting our national challenges.

Better outcomesin a more complex world.

Page 4: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 4

There is debate about who is the ‘customer’ - Ministers, stakeholders, users, citizens

We live in an ‘era of contradictions’ that impact on the craft of policy: - Short term responsiveness and long term stewardship - Transparency and privacy - Managing risk and enabling innovation - Increasing demands and fiscal constraints - Scepticism about government’s ability to deliver and expecting government to fix everything

There are increasing expectations and opportunities for co-production – at each stage of the policy cycle from problem definition to service delivery.

Changing expectations

People expect they will be engaged in the business of New Zealand including public policy.

Policy conversations are broader and more complex, but often require an immediate response.

There is a general lack of understanding about the policy process - Results are usually only visible in services or when there is policy failure.

Technology enables more engagement and there are new user/citizen insight tools

A multitude of policy frameworks is available, requiring: - Applied policy capabilities/new skill sets to sift what is useful, for what, and when

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What is different about what is expected of us today and in future?

Page 5: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 5

Seeing the system

In pairs we explored and sketched the elements of the policy systems, capabilities and necessary connections.

Page 6: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 6

The idea in one sentence

Reframing the question…what would “great” look like?

The challenge or opportunity it’s meeting

Focus on “great” not just good.(Aspirational + medium-term focus)

What would be different?• More community input.• Some control lost by Central

Government/Politicians, but more action on the ground.

• Move beyond our constraints to think about our opportunity.

Seeing the system

The idea in one sentencePutting operational policy in the driving seat.

Reward collaboration and non-territorial thinking.

The challenge or opportunity it’s meeting

• Our insights from the ground are weak

• Lost opportunity.• More doability – policy that is

implementable

What would be different?• Getting most public value out of

policy advice.• Do fewer things but better.• Concentrate on what matters.

The idea in one sentence

Need a source of independent intermediation of information and research, e.g. Productivity, Commissions for policy

The challenge or opportunity it’s meeting

Bringing different paradigms, summarising and winnowing knowledge.

What would be different?

Nirvana.

Page 7: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 7

The idea in one sentence

We need to be a profession:• A common articulation of

what we do.• Standardised competencies.• Measurement of ability.• Consistent training expected

to deliver that.

The challenge or opportunity it’s meeting• Ongoing learning / development.• Best practice tools.• Institutionalisation of

standard training programmes and competencies.

The idea in one sentence

Build Talent Pool• Active attracting from offshore.• Attract talent from schools/

universities early.

The challenge or opportunity it’s meeting

Need for stronger capability, energy, diversity and international connections.

The idea in one sentence• Talent matched to big

problems.• People rotate around the

public sector.

Seeing the system

The idea in one sentence

System-wide approach for policy workforce, including management.

Better use of information across the system

The challenge or opportunity it’s meeting• Policy is a knowledge workforce –

people with right skills can adapt as demand requires, developed within the system to contribute across the system.

• Need to understand and communicate policy decisions and the connections between them

What would be different?• Stop competing for talent; right

competency for challenge.• Comprehensive advice that

deals with complexity

Page 8: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 8

Initial thinking on the game changers

It would be revolutionary if we...

Page 9: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 9

It would be revolutionary if we...

Operational policy was in the driving seat

(policy is implementable – pool skills and

perspectives)

Adopted the attributes of a ‘profession’ –

shared competencies, career pathways,

measurement, standards

We had the world’s top talent

Took a system-wide approach

(people + information)

Had independent policy ‘commissions’

to sift information and research

Focused on what ‘great’ looks like – not

presenting problem or symptoms

Page 10: Workshop Conversation Tracker: Lifting the Policy Game ... · public sector. Seeing the system The idea in one sentence System-wide approach for policy workforce, including management

DPMC Policy | 03 April 2014 | For more information contact [email protected] 10

Develop a policy system narrative with broad components of a work programme

Next session• Policy system narrative, improvement programme

components and progress

• Policy quality systems, processes, and standards – showcase our various approaches to ensuring policy quality & identify commonalities and best practice. The challenge: condense your quality standards into an A3 to share.

Action points and next steps

Helen Wyn/Sally Washington

Helen/Sally

All