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Workshop “Platforms for connected Factories of the Future”
Brussels, 5-6.October 2015
Silvia Castellvi Manufacturing and Retail HoS Research & innovation – Atos Spain
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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Atos is a leading, global IT service provider in the areas
▶ Consulting
▶ Managed Services
▶ Application Management and System integration
▶ High Tech Transaction Services
Atos uses the most modern technologies for enterprises. Through the combination of strategy, information technology and process knowledge we lead the way into the future.
▶ Local presence: Spain, France, Germany, UK & Ireland, … the head quarter is in France.
▶ Global reach: More than 86.000 business technologists in 66 countries
▶ Vertical expertise: More than 10.000 manufacturing experts with long-term experience in the areas of IT service and engineering IT
▶ The right partner mixture: Abat+, Apriso, Aras, Dassault, Microsoft, Oracle, OsiSoft, PTC, SAP and Siemens
Atos is a global acting end-to-end service provider with extensive experience in the manufacturing industries
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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In Customer Loyalty & Brand Equity – Our Key solutions
▶ Develop new mobile Marketing strategies
▶ New customer Engagement & Loyalty tools:
▶ Advertisement, Branding & feedback through social networks unstructured data,….
▶ Add value to physical products:
▶ Add augmented information to printed catalogs or product packaging.
In Global Supply Chain Management – Our Key solutions
▶ Collaborative Supply Chain Management
▶ Track & Trace: Traceability (e.g. “from
farm to fork”Food chain integrity)
▶ Sustainable Supply Chain Management
In Operational Excellence - Our Key solutions
▶ Plant systems & Manufacturing Execution Systems
▶ Sensors/actuators for decision support system, including energy saving
In Product & Service Innovation – Our Key solutions
▶ Product lifecycle Management
▶ Product Lifecycle Management on Demand (Dynamic PLM)
▶ Business innovation
Manufacturing & Retail sector Research project across key process domains
C2NET
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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Internet of Things Sector Insight – Connected consumers
▶ Gartner estimates that IoT will support total services spending of $69.5 billion in 2015 and $263 billion by 2020
▶ Consumer applications will drive the number of connected things, while enterprise will account for most of the revenue. Gartner estimates that 2.9 billion connected things will be in use in the consumer sector in 2015 and will reach over 13 billion in 2020.
▶ Predictions for 2018:
– 4.5 bn smartphones and
– 25 bn connected objects
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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Internet of Things Sector Insight – Manufacturing
Source: http://www3.weforum.org/docs/WEFUSA_IndustrialInternet_Report2015.pdf
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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© Atos
Economy of Data Ecosystem Data Lifecycle
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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Vision – from product centric to service centric business
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Make
Sell product
Service upsell
Product Loyalty
Service Loyalty
After- sale
Sell services
Brand Equity
Design
New business potential through the connection of
appliance and customer
▶ A product-centric view is defined via the product lifecycle: Pre-Sales, Sales, Usage, Service, Loyalty.
▶ The focus is put on product quality, design and advanced features.
▶ Customer touch points are few and rare: POS, repair, online manuals.
▶ A customer-centric view expands business to areas outside the pure product (customer context, factory automation, supplier context, etc.).
▶ Focus is extended to product-related and context-related services.
▶ Customer touch points are multiplied throughout product lifetime (registration, service renewal, online help, push notifications, etc.).
Business transformation
Design
Make
Sell After-sale
Loyalty
Brand Equity
Your Customer Product
Here
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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▶ Connected Home
▶ Connected Infrastructure
▶ Connected Facility / Machines
▶ Connected Equipment
▶ Connected Vehicle / Fleet
▶ Connected Vending Machines
Stages Domains
B2B
Target Customers
Device B2B2C Communi- cation
M2M Services Content Aggreg.
Backend Integr.
Global Operation
Partner Mgt.
Connected Products – A Digital Business Transformation
Atos Connected Products Value Chain
Connect
Manage
valu
e-a
dd
Reinvent
Service
Analyze
Integrate
Level 1 Unconnected
▶ Manual collection of machine data
Level 2 Connected
▶ Notifications and alerts
▶ Reactive Response
Level 3 Serviceable
▶ Remote access
▶ Firmware update
▶ Monitoring
Level 4 Intelligent
▶ Collect and analyze usage data
▶ Predictive Maintenance
Level 5 Optimized
▶ Get to know your customer
▶ Integrate with existing business processes (CRM, SCM, PLM…)
Level 6+ Differentiated
▶ New services and business models
▶ Mobile integration
▶ Open innovation
Level of Interactivity
Transform
| April 2015 | Atos M4MES
C2NET Cloud Collaborative Manufacturing Networks
▶ The goal of C2NET Project is the creation of cloud-enabled tools for supporting the SMEs supply network optimization of manufacturing and logistic assets based on collaborative demand, production and delivery plans
network optimization of manufacturing and logistic assets based on collaborative demand, production and delivery plans
© Atos
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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C2NET- PILOTS Cloud Collaborative Manufacturing Networks
▶ Automotive will automatically generate collaborative production planning
▶ Dermo-cosmetics will facilitate the collaboration for distribution of dermo-cosmetics.
▶ Metalworking SME’s network will enhance collaborative purchases and transportation
▶ OEM will focus on the interactions and transactions between the manufacturer of hydraulic products the supply chain interactions necessary to provide ordered products to customers.
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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EASY-IMP Wearable Meta-Products in the Cloud
▶ EASY-IMP is a European research project aiming to develop methodologies, tools and platforms for the design and production of personalised meta-products (product/services), combining wearable sensors embedded into garment with mobile and cloud computingnetwork optimization of manufacturing and logistic assets based on collaborative demand, production and delivery plans
© Atos
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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EASY-IMP Wearable Meta-Products in the Cloud
▶ System overview:
network optimization of manufacturing and logistic assets based on collaborative demand, production and delivery plans
• Public and Private Cloud
• Product Simulator
• Collaborative Lab
• Different Users
© Atos
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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At regional level. SmarCat strategy Regional government support
| Silvia Castellvi – Manufacturing and Retail Research & Innovation Atos Spain| © For public use
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At regional level: Industrial Ring 4.0 Platform Industrial and regional government support
▶ RIS3CAT: The Four Hèlix
model
▶ User driven innovation:
The living lab
▶ A platform open to every
industry.
▶ A secure platform.
▶ An evolutionary and
collaborative platform
Thank you!
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Silvia Castellví [email protected] Research & Innovation Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud and Atos WorldGrid
are registered trademarks of Atos SA. June 2011
© 2011 Atos. Confidential information owned by Atos, to be used by the recipient only. This document, or any part of it, may not be reproduced, copied, circulated and/or distributed nor quoted without prior written approval from Atos.
