Workshop 1 - What is Competency

7/27/2019 Workshop 1 - What is Competency

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What is competency?

Competency is the possession and application of

knowledge, skills and attitudes to perform workactivities to the standard expected in the workplace.


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Key features of competency

being able to do the job

knowing how and why things are done

knowing what to do if things go wrong

having the right approach to do a job properly and

safely.


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Task

Skills

Job / Role

Environment Skills

Contingency

Management Skills

Task Management

Skills

COMPETENCY

Dimensions of competency


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Task Skills

This requires performance of the task[s] to the

required standard as described in the unit of

competency and expected in the workplace.Assessor needs to collect evidence that the

candidates can do the individual actions as well as

the whole task.


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A Tools and equipment are cleaned and stored inaccordance with workplace requirements.

B Emergency shutdown procedures are carried outin accordance with manufacturers instructionsand site procedures.

C Occupational health and safety procedures are

implemented in line with legislative requirements.

Which statement is a task skill?


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Task Management Skills

Captures the skills used as people plan and

integrate a number of potentially different tasks to

achieve a complete work outcome.

Candidates should provide evidence that they can

work efficiently to meet deadlines, handle a

sequence of interrelated tasks and progress

smoothly between tasks.


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Which statement is a task

management skill?

A Sources of contamination and cross contaminationare identified using enterprise guidelines.

B Test results are recorded in line with laboratoryoperating procedures

C Following presentation, feedback on productdesign is obtained from the appropriate personnel.

Any modifications are identified and incorporatedinto the final design.


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Contingency Management Skills

The requirement to respond to irregularities and

breakdowns in routines.

Candidates should show evidence of dealing withcontingencies. For example:

breakdowns

irregularities

imperfectionsthe unknown.


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Which statement is a contingency

management skill?

A. Staff are trained in emergency management

procedures in line with enterprise and legislative

requirements.B. Relevant safety systems information is accessed,

analysed and used in responding to an identified

hazard.

C. Tools and equipment are selected in accordance

with job requirements.


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Job/Role Environment Skills

The requirement to deal with the responsibilities and

expectations of the work environment .

The capacity to work with others and adapt to differentsituations is central to successful performance

Does the candidate comply with workplace procedures and standard methods in

performing the task?

Does the candidate communicate effectively?

Does the candidate observe enterprise and regulatory requirements?


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Key Features of Competency

Standards

Are expressed as outcomes.

Focus on workplace activity rather than training or personal

attributes.

Written in language that is understandable to employees,

employers, supervisors and trainers

Capture the ability to apply skills in new situations andchanging work organisation.


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Why have an industry focus?

Focus on work activities

Focus on competenciesrequired by business

Flexible packaging toreflect needs of businessand the job

Keeps pace with changesin technology and job

requirements

Packages of competencyreflect real jobs rather thanprescribed requirements of

an occupationAllows for skilling across

occupations and industryareas

Avoids duplication

Documents

Workshop 1 - What is Competency