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Workplace Substance Abuse Workplace Substance Abuse
PreventionPrevention
What the Evidence Tells UsWhat the Evidence Tells Us
Rebekah K. Hersch, Ph.D.Rebekah K. Hersch, Ph.D.
Royer F. Cook, Ph.D.Royer F. Cook, Ph.D.
ISA Associates, Inc.ISA Associates, Inc.
Focus of this TalkFocus of this Talk
�� What is the scope of the problem of workplace What is the scope of the problem of workplace
substance abuse?substance abuse?
�� What is the evidence for workplace substance What is the evidence for workplace substance
abuse prevention?abuse prevention?
�� What does the research tell us about the most What does the research tell us about the most
promising approaches? promising approaches?
�� What national governmental policies can help What national governmental policies can help
facilitate workplace substance abuse prevention? facilitate workplace substance abuse prevention?
Scope of the ProblemScope of the ProblemAlcohol and Drug UseAlcohol and Drug Use
� Of the 20.2 million current illicit drug users aged 18 or older in 2010, 13.3 million (65.9 percent) were employed.
� About 22.6 million people used illegal drugs in 2010 and 7 million used prescription drugs non-medically
� Most binge and heavy alcohol users were employed in 2010. Among 56.6 million adult binge drinkers, 42.3 million (74.7 percent) were employed. Among 16.5 million heavy drinkers, 12.2 million (74.0 percent) were employed.
Scope of the ProblemScope of the ProblemCostCost
� Cost of Alcohol Abuse in US: $184.6 Billion� $134.21B Lost Productivity� $26.34B Health Care Costs� $24.09B Crime, Property Destruction,
Welfare
�Cost of Drug Abuse in US: $180.8 Billion� $128.57B Lost Productivity� $15.84B Health Care Costs� $36.41B Crime, Welfare Costs
Summary of Employer Costs: Summary of Employer Costs:
2007 Survey of HR Professionals2007 Survey of HR Professionals
�� The most significant problems experienced The most significant problems experienced
due to employee substance abusedue to employee substance abuse–– AbsenteeismAbsenteeism
––Reduced productivityReduced productivity
–– Lack of trustworthinessLack of trustworthiness
––Negative impact on companyNegative impact on company’’s reputations reputation
––Missed deadlinesMissed deadlines
–– Increased health care costsIncreased health care costs
––Unpredictable, defensive interpersonal Unpredictable, defensive interpersonal
relationsrelations
Solutions to Workforce Substance AbuseSolutions to Workforce Substance Abuse
Workplace substance abuse prevention and Workplace substance abuse prevention and
interventions can take many forms and includeinterventions can take many forms and include––Universal PreventionUniversal Prevention
��Workplace policyWorkplace policy
��Wellness and substance abuse educationWellness and substance abuse education
�� Strengthening social support/peer referralStrengthening social support/peer referral
–– Selective PreventionSelective Prevention
�� Confidential screeningConfidential screening
�� EAPsEAPs
�� Brief TherapiesBrief Therapies
–– Treatment/MaintenanceTreatment/Maintenance
��Outpatient and inpatient treatmentsOutpatient and inpatient treatments
�� Confidential followConfidential follow--up careup care
Solutions to Workforce Substance AbuseSolutions to Workforce Substance Abuse
Workplace substance abuse can also have very Workplace substance abuse can also have very
different targets including:different targets including:
–– Individual Risk/Protective FactorsIndividual Risk/Protective Factors
–– Social Interactions/Peer SupportSocial Interactions/Peer Support
––Workplace EnvironmentWorkplace Environment
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Universal Prevention Universal Prevention -- Workplace Workplace
PolicyPolicy
�� Factual information on the harmful health Factual information on the harmful health
and productivity effects of AOD and productivity effects of AOD
�� Confidentiality and privacyConfidentiality and privacy–– Combat stigma by telling employees they can Combat stigma by telling employees they can
seek treatment confidentially without seek treatment confidentially without
jeopardizing their jobsjeopardizing their jobs
�� Support treatment for and recovery from Support treatment for and recovery from
substance use disorderssubstance use disorders
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Universal Prevention Universal Prevention –– Health Promotion Health Promotion
and Substance Abuse Preventionand Substance Abuse Prevention� While stand alone SAP programs can reduce substance
use, often no one will participate or participants include only those in recovery.
� Imbedding SAP into standard health promotion has shown promise. For example we tested a web-based stress management program resulted in less binge drinking.
�� A General Motors plant offered education about A General Motors plant offered education about
cardiovascular diseasecardiovascular disease
–– 42% of plant42% of plant’’s ats at--risk drinkers reduced their drinking to risk drinkers reduced their drinking to
safer levelssafer levels
–– Medical costs dropped by 13 percentMedical costs dropped by 13 percent
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Peer Support/Social Health PromotionPeer Support/Social Health Promotion
� Bennett has evaluated programs to promote social support and peer referral among workers.
�� Team Awareness focused on enhancing workgroup Team Awareness focused on enhancing workgroup
strengths and climate to reduce drinkingstrengths and climate to reduce drinking–– Increased EAP referralIncreased EAP referral
–– Reduced problem drinking Reduced problem drinking
–– Increased of positive activities to relax.Increased of positive activities to relax.
� Operation RedBlock is a railway program for employees to aid co-workers in confidentially seeking assistance for substance abuse problems.
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Universal PreventionUniversal Prevention
Changing the Work EnvironmentChanging the Work Environment
� Lower social and physical accessibility to alcohol and strict, unambiguous policies reduce drinking that occurs just before coming to work and on the job drinking.
�� Differences in corporate culture in two Differences in corporate culture in two
manufacturing plants in the same company manufacturing plants in the same company
found significant differences (28% to 3%) in found significant differences (28% to 3%) in
drinking at work. drinking at work.
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Selective Prevention: ScreeningSelective Prevention: Screening
� Goal is early identification and direct employee to appropriate interventions––Not a substitute for a complete assessment or Not a substitute for a complete assessment or
drug testingdrug testing
–– 44--item CAGE is an exampleitem CAGE is an example
�� Can be done as part of a company wellness Can be done as part of a company wellness
program, EAP, physicianprogram, EAP, physician’’s office, or onlines office, or online–Computer-based assessments tend to promote greater disclosure of stigmatized behaviors
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Model of Abuse Model of Abuse
� Substance abuse should be viewed as a chronic, manageable condition similar to diabetes and asthma
� As with other chronic diseases, relapse is not uncommon––Does not mean failureDoes not mean failure
–– Indicates that treatment should be reinstated or Indicates that treatment should be reinstated or
adjustedadjusted
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Treatment OutcomesTreatment Outcomes
�� Outcomes for substance use treatment are Outcomes for substance use treatment are
as effective as outcomes for other chronic as effective as outcomes for other chronic
diseasesdiseases
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Treatment Options Treatment Options -- EAPEAP
� Designed to help identify and resolve productivity problems affecting employees who are impaired by personal concerns–– TelephoneTelephone--based services based services
–– FaceFace--toto--face programsface programs
�� Prospective costProspective cost--benefit analysis by the benefit analysis by the
Federal Occupational Health agency found Federal Occupational Health agency found
for every $1 spent on their EAPfor every $1 spent on their EAP–– 11stst year savings would be $1.27year savings would be $1.27
–– 55thth year savings would rise to $7.21 year savings would rise to $7.21
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Treatment Options Treatment Options –– EAP IIEAP II
� Gillette Company saw a 75 percent drop in inpatient substance abuse treatment costs after implementing an EAP
�� International holding company found that International holding company found that
employees who used an EAP had fewer employees who used an EAP had fewer
inpatient medical days than those who only inpatient medical days than those who only
participated in the companyparticipated in the company’’s medical s medical
insurance planinsurance plan–– $426,000 in savings each year on mental health $426,000 in savings each year on mental health
and substance abuse treatmentand substance abuse treatment
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Treatment Options Treatment Options –– Brief InterventionBrief Intervention
�� Focused process that relies on assessment, Focused process that relies on assessment,
client engagement and rapid client engagement and rapid
implementation of change strategiesimplementation of change strategies––Goal is to reduce risky substance use before Goal is to reduce risky substance use before
the individual becomes dependentthe individual becomes dependent
–– Can be conducted in the workplace by EAPs, Can be conducted in the workplace by EAPs,
physiciansphysicians’’ offices, or onlineoffices, or online
�� Each $1 invested in screening and brief Each $1 invested in screening and brief
counseling interventions saves counseling interventions saves
approximately $4 in health care costsapproximately $4 in health care costs
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Treatment Options Treatment Options –– Out/InpatientOut/Inpatient
�� 55--year study of 4,411 clients who received year study of 4,411 clients who received
substance use treatment in 78 programssubstance use treatment in 78 programs–– 50% decrease in drug and alcohol use one year 50% decrease in drug and alcohol use one year
after completing treatmentafter completing treatment
–– 19% increase in employment and income19% increase in employment and income
–– 80% decrease in criminal activity80% decrease in criminal activity
–– 53% decrease in alcohol/drug related medical 53% decrease in alcohol/drug related medical
visitsvisits
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
Maintenance and FollowMaintenance and Follow--Up CareUp Care
�� Following acute care, activities that Following acute care, activities that
promote selfpromote self--management and reduce management and reduce
relapse should be initiatedrelapse should be initiated–– Community support programs (e.g., AA/NA)Community support programs (e.g., AA/NA)
–– Booster sessionsBooster sessions
Solutions to Workforce Substance Abuse: Solutions to Workforce Substance Abuse:
WebWeb--Based ApproachesBased Approaches
�� Can reach large numbers of usersCan reach large numbers of users–– Overcomes problem of insufficient providersOvercomes problem of insufficient providers
�� Perfect fidelity across time and placePerfect fidelity across time and place
�� Decreased costsDecreased costs–– Require far less staff training, preparation, and Require far less staff training, preparation, and
delivery timedelivery time
–– Can be used as a standCan be used as a stand--alone intervention or as an alone intervention or as an
adjunctadjunct
�� Flexibility in accessingFlexibility in accessing
�� Effective for addressing sensitive issues such as Effective for addressing sensitive issues such as
drug abusedrug abuse–– Practice communication and refusal skills with little or Practice communication and refusal skills with little or
no embarrassmentno embarrassment
National Policies Supporting Workplace Substance Abuse Prevention
U.S Federal Drug-Free Workplace Program – Model Programs
1. A written policy describing the employer’s expectations about drug use and consequences of policy violations
2. An employee assistance program (EAP) to provide confidential problem assessment, counseling, referral to treatment, and follow-up support after treatment
3. Supervisor training to orient supervisors to the employer’s drug abuse policy, to define the supervisor’s responsibility to refer employees when job performance deficits are noted, and to recognize and respond to employees with problems
4. Employee education to describe the signs and symptoms of drug abuse and its effects on performance and to explain the program
5. Drug testing on a controlled and carefully monitored basis.
National Policies Supporting Workplace Substance Abuse Prevention
Policies to ensure that organizations implement evidence based practices for workplace substance abuse prevention
Policies and standards that treat substance abuse as a chronic disease and not a moral failing or solely a criminal justice issue
Incentives for employers to provide prevention, treatment options and return-to-work follow up care