Working Together More Effectively

8/10/2019 Working Together More Effectively

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Job

To bring in candidates who will benefit fromattending Argosy

To facilitate the process of enrollment

To provide greater opportunity and to increaseawareness for those who do not know what is

available to them I am passionate about what I do

Other reasons


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EFFECTIVE NOT EFFECTIVE

Increased enrollment

More students More cohorts

More partnerships withorganizations,

companies, schools etc. Greater awareness of

Argosy in thecommunity

Reduced enrollment

Fewer students Fewer cohorts

Fewer partnershipswith organizations,

companies, schools etc. Little to no awareness of

Argosy in thecommunity


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Everybody feels better when we have anenvironment where there is a free flow ofcommunication


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We have to make it safe for dialogue byremembering our mutual purpose


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We have to make it safe for dialogue byremembering our mutual purpose

Mutual Purpose means that others perceivethat we are working toward a common

outcome in the conversation, that we careabout their goals, interests, and values.Andvice versa. We believe they care aboutours (p. 69).


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When purpose is at risk, conversations evolve into debates.Questions for determining when Mutual Purpose is at risk:Do others believe I care about their goals in thisconversation? Do they trust my motives?


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Mutual Respect is the continuancecondition of dialogue (p. 71). When respect is lost the conversation

becomes about defending dignity. Disrespect creates highly charged

emotions. It is always possible to find a way to

respect anothers basic humanity. Respect doesnt mean acceptance or

agreement with others behavior.


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(1) Apologize when you have made a mistake that has negativelyeffected others.

This means giving up saving face, being right, or winning.

(2) Contrast to repair misunderstandings.

Dont statement: address others concerns that you dont respect them.Do statement: confirm your respect and clarify you purpose.

(3) CRIB to get to Mutual Purpose.

Worst at dialogue ignore the problem, push ahead or give in to theother.

Good at dialogue compromise.

Best at dialogue CRIB


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C ommit to seek mutual purpose

Verbally agree to arriving at a solution that is mutuallyacceptable.

R ecognize the purpose behind the strategy

We confuse what were asking for (strategy) with whatwe want(purpose).Focus on real purposes.

Invent a mutual purposeIf you cant agree on a mutual purpose, invent one that

has a higher more encompassing long-term goal.Transcend short-term compromise.

B rainstorm new strategies


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I will email a pdf with more comprehensivenotes that includes the technique I went overand more detail about the entire book Crucial

Conversations.

Thank you for taking the time to listen to mypresentation. I hope it was helpful.


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GO TEAM!!!

TOGETHER WE CAN!!!

Documents

Working Together More Effectively