THEWORLDBANK

Working for a World Free of Poverty

SMART Knowledge Hubin

Tanzania

Expanding and extending top tier IT higher educational capacity;growing the IT human capital pipeline and accelerating Tanzanian

ICT employmentand economic development

There is a gap between the skills that East African Universities teach and the skills

that students need

• There is a shortage of trained and educated human capital throughout Tanzania, particularly in ICT, sciences, engineering and related job families

- A small percentage of highly capable African students go abroad to study ICT- Most institutes of higher education in East Africa cannot currently offer MIT or Stanford level IT and ICT courses to their students, nor Harvard, Wharton or Darden level business courses• This gap is a drag on growth and economic development

• Massive Open Online Courses (MOOCs) are a foundational resource and free good that can help bridge the gap between the skills that East African Universities teach and the skills that students need

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MOOCs provide online university level education globally

• World class universities — including Harvard, Stanford, MIT, Berkeley, Princeton, University of Virginia, University of Pennsylvania and Michigan — offer free, high quality, rigorously assessed, interactive, and highly accessible classes

• Courses range from computer science, business and engineering through literature, education and biology, all accessible to anyone with internet access via nearly any Wi-Fi or wireless enabled device including computers, tablets and a range of smart phones

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Coursera is a platform that will accelerate the development of Tanzanian business

and ICT education

Coursera is Partnered with over 30 Top Universities

Coursera’s user base has grown faster than Google’s or Facebook’s

• Berkeley• Columbia• Princeton• Johns Hopkins• Stanford• The Hong Kong University of

Science and Technology• University of British Columbia• University of Edinburgh• University of Melbourne• University of Pennsylvania• University of Virginia

• Coursera now has over 2.5 million unique users with over 3 million course registrations across 230+ courses

• Coursera has had more than 100,000 online participants for a course, with nearly half completing substantial portions of the course, and between 10-15% of registrants successfully completing and passing the course’s rigorous certification

• Once a Coursera course has run successfully as an open course on their global platform, it can be, by request, run as a private or closed course, managed by a local or regional university faculty

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The SMART initiative will build outTanzania’s higher education capacity by

leveraging Coursera’s platform

• Sustainable and scalable SMART Knowledge Hubs are the foundation of the SMART Initiative

• The SMART Knowledge Hub initiative will be directed and coordinated by COSTECH

• Knowledge Hubs will be organized around key stakeholders ranging from government ministries to local universities and faculty, corporate and private sector employers and NGOs, all with a shared mission to build ICT educational capacity, partnering to improve ICT employment and economic development in Dar and Tanzania

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The Knowledge Hub aims to provide graduates with skills and test new models

for education

Graduates (universities, polytechnic)_______________

Labor Market Candidates

_______________

Employees

Knowledge Hub(IT/ICT/BPO/

Mobile)(COSTECH, private

sector, universities)

Smart

Skills

Jobs

(IT, ICT, BPO, banking, tourism)

_________________

Micro-work_________________

Start-ups

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COSTECH will launch aSMART Knowledge Hub

Phase I model• The model will be considered successful if it:

- Co-creates and delivers MOOC and Hybrid IT/ICT/Business curriculum tied directly to industry identified employment tracks

- Recruits and screens a participant cohort and provides pre-matriculation content and

mentoring- Implements a full MOOC curriculum/employment track with successful student outcomes- Helps Knowledge Hub graduates secure jobs in the local, regional and global marketplace

including through leveraging skills immediately for micro-work• After the pilot, COSTECH will partner with key Dar es Salaam stakeholders to

build out capacity and capability across the region by vetting and launching additional SMART Knowledge Hubs in targeted cities across the county

• To launch the Knowledge Hub model COSTECH will hire three expert consultants:

- Curriculum and Content Specialist- Human Resource Specialist- Program Operational Specialist

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Job placement has been a focus of the curriculum design

• The current draft design attempts to blend feedback taken from interviews with Dar es Salaam based IT/ICT and business faculty, innovators and entrepreneurs, into a set of semester long, career track aligned curriculum plans which can be completed by students prior to the June recruiting season

• As students are in their last weeks of class, the team will focus on the targeted soft skills and career development training and preparations for interviews to ensure successful entrance into the IT or ICT workforce

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There are five curriculum tracks withclasses taught by partner universities

Entrepreneurship

Finance

Computers Science-Systems,Security & Networking

Computer ScienceSoftware

Data Analysis

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The Computer Science track is one of thefive curriculum tracks; students will gain skills

employers value

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The SMART Knowledge hub will prepare students for the growing micro-work market

• The micro-work market is enormous and could bring much needed capital to the region

- Global potential for ICT/ITES outsourcing is currently estimated at US$500

billion, tapped so far up to only 18%, and expected to treble to US$1.5 to 1.6 trillion by 2020

• A lack of skilled manpower is a binding constraint to the sector’s growth

• Even India which has 30% of the global labor supply suitable for the industry expects a shortfall of .8 to 1.2 million skilled workers for its ITES industry by 2012

• Sub-Saharan Africa can equip its workers to benefit from this burgeoning market opportunity

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The SMART Knowledge Hub will launch March 7th; curriculum streams go from

March until May

February March, April, May June

Qualifications March 7th

Job Track- Curriculum Streams

Soft Skills Job Fair/ Locations

• Students• Recent

Grads• Young

Professionals

Launch • Business and Entrepreneurship

• Business and Finance• Computer Software

Design and Development

• Computer Networking and Security

• Statistics and Decision Analysis

• Communications

• Presentation• Career

Development

• Resume Building

• Interviewing

• Universities• COSTECH• Co-Creation

Lab• TANZICT

Incubator• Hosted by

Companies

Demand-Corporate Partners: ISPs, Banks, Telecom, eGov, Entrepreneurship

Supply: IFM, University of Dar es Salaam, KIT, EASTIC

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