Workforce Solutions Capital Area is an Equal Opportunity Employer/Program. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 1.800.735.2989 (TDD) / 711 (Voice) www.wfscapitalarea.com v07.23.18

Workforce Services General Orientation

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Translation Services Available

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This document contains vital information about requirements, rights, determinations, and/or responsibilities for accessing workforce system services. Language services, including the interpretation/translation of

this document, are available free of charge upon request.

Este documento contiene información importante sobre los requisitos, los derechos, las determinaciones y las responsabilidades del acceso a los servicios del sistema de la fuerza laboral. Hay disponibles servicios

de idioma, incluida la interpretación y la traducción de documentos, sin ningún costo y a solicitud.

Priority Service for Veterans and Foster Youth

As a veteran or foster youth, you are entitled to priority services.

Veterans, If this is your first visit to this center, please visit the front desk and ask for the Priority of Service document.

Each time you visit our center, please remember to sign in andindicate you are a veteran or foster youth.

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Welcome

Thank you for attending this

Workforce Services General Orientation

We have prepared this presentation to provide you with an overview of the services we offer and a summary of what you can expect during your visit today. We are here to assist you in finding and keeping a job. We focus our efforts on helping you find a job that matches your work experience, skills and interests.

General Orientation-v06.01.18

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Partner Services Workforce Solutions offers a wide array of services to find, hire, train, and retain skilled workers.

Career Center Partners

• Austin Community College

• Skillpoint Alliance: For job seekers needing short term training

• City of Austin: For those interested in obtaining employment with the City

• Child Care Solutions: For workers and students needing child care services

• Gary Job Corps: For youth age 16 – 24

• Vocational Rehabilitation: For people with physical or cognitive disabilities, including blindness or visual impairment

• Texas Veterans Commission: Counseling and other benefits services

If you are interested in any of these services, just ask at the front desk!

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Services for Veterans

Every veteran and eligible veteran’s spousein the State of Texas has access to

long term and meaningful employment.

Texas Veterans Commission Employment Services provides: Job coaching

Pathways to overcome employment barriers

Communication with employers about the unique benefits involved with hiring Texas Veterans

Other Texas Veterans Commission Services include: Claims Representation and Counseling

Education and Training

Texas Veterans Commission Fund for Veterans’ Assistance6

Our Basic ServicesThese resources are “self-serve”. So come in and use them to make the most of your job search!

Resource room access such as computers, phone, fax, photocopies

Information on how to find a job Workshops Application and resume assistance Job referrals through WorkInTexas.com Career advising Links to Career and Labor Market Information

• Hot jobs• ONET Website

Information about career center programs Career and educational testing 7

WorkInTexas

All Workforce Solutions job seekers must register at

www.WorkInTexas.com

Job search agent

Build a resume

Career information tools

Use the Job Match Advisor to improve job search results

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WFS Capital Area Job Map

Social Media Campaigns and Interactive Job Mapping

WORKING IN AUSTIN

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Center Workshops

Center Orientations

WorkInTexas.com and Basic Resume Building

Overcoming Barriers to Employment

Re-Employment

Career MAPS Workshop

Please check center schedules for days and times as these vary from workforce center to center.

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Career MAPS WorkshopDay 1: Measure and Meaning

Situation Assessment

Skills Assessment

Self Assessment

WorkInTexas 101

Day 3: Purpose and Patterns

Workforce Trends & Understanding LMI

Career Planning: Short/Long Term Goals & Objectives

Career Exploration: Industry & Company Research

Mock Interview

Day 2: Attitude and Altitude

Effective Communication & Active Listening

Time & Stress Management

Excellent Customer Service

Diversity & Ethics

Day 4: Success and Sources

Marketing Tools for a Successful Job Search

Building Your Personal Brand

Resume & Cover Letter

Networking

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Career & Training Services

In addition to the wide array of services we offer to the general public, we can also offer City of Austin/Travis County residents Individualized Career and Training Services.

To help us determine the funding source best suited to meet your needs, please ask to schedule a pre-screening appointment with a Career Counselor.

If you reside outside of the City of Austin/Travis County,

please visit your Local Area Workforce office for additional options.

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Who Can Participate

Individuals laid-off from workthrough no fault of their own

Receiving/ exhausted/ anticipating UI benefits, or

Displaced homemaker or are no longer self-employed, or

Mass Layoff / Permanent Closure

Individuals who meet income eligibility guidelines

Over 18 yrs in age, and

TANF/SNAP/SSI recipient (recent or current), or

Need for self-sufficiency

Income Eligible:

WIOA – 70% or below Lower Living Standard Income Level (LLSIL)

WERC – Below 200% Federal Poverty Level (FPL)

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All Participants must be Eligible to Work in the United States.Additionally, males born after 1960 must be registered with Selective Service.

• Identity/Age information

• Authorization to work in U.S.

• Proof of Travis County residency

• Selective Service registration, if applicable

• One of the following:

o Proof of Layoff

o Past Six Months Household Income (WIOA)

o 30 days of consecutive paystubs for all working family members, no older than 45 days (WERC)

Required Documents

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Suitability AssessmentsExamples of available assessments include:

• Staff review of WorkInTexas.com account

• Career Pathway Planning

• Functional Literacy

• Financial Needs

• Work Values

• Occupational Interest

• Occupational Skills/Knowledge

• Workplace Culture/Soft Skills

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Individualized Career Services

Comprehensive assessment of skills and needs

Collaborative development of employment plan

Individual Career Counseling

Career Planning

Work Experience and Transitional Employment opportunities

Financial Literacy

To find out if you are eligible to receive these services, please:

Schedule an appointment with a Career Counselor

Provide the required documentation to support your application

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Training Services

Scholarships for occupational training

On-the-job training

Registered Apprenticeship

Skills upgrading and retraining

Adult education and literacy

To find out if you are eligible to receive these services, please:

Schedule an appointment with a Career Counselor

Provide the required documentation to support your application

Begin to research schools to determine which school will best fit your needs

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Targeted Occupations

Workforce Solutions Capital Area regularly analyzes the regional labor market, looking for industry and occupational trends. Based on this analysis, we have identified In-Demand Industries (like healthcare, skilled trades/advanced manufacturing and information technology), In-Demand Occupations (such as administrative and retail roles) and Targeted Occupations.

Targeted Occupations:

• Are in demand or emerging in the local economy

• Are experiencing growth, and

• Provide opportunities for high-skill, high-wage jobs18

Eligible Training Provider System

Training Assistance may be available, based on funding and eligibility, for occupations and industries that are experiencing high-growth in the Austin area.

Go to: www.wfscapitalarea.com to find the current list of Targeted and In Demand Occupations that we support

Use the Eligible Training Provider System to research schools

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What’s Next?

• Setup a Screening Appointment with a Career Counselor

• As a team, you will determine the appropriate Workforce Services for you.

• Following the appointment, your Career Counselor will help you develop and navigate your Career Pathway.

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Workforce and Education Readiness Continuum

(WERC) Program

WERC Staff Locations: (See handout)

Workforce Solutions North Office

City of Austin - South Austin Neighborhood Center

City of Austin - Rosewood-Zaragosa Neighborhood Center

City of Austin - St. John’s Community Center

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Our Career CentersNorth #1

6505 Airport Blvd, Ste 101,

Austin, TX 78752

512.454.9675

(next to ACC Highland campus)

East #2

3401 Webberville Rd, Bldg 1000,

Austin, TX 78702

512.223.5400

(located on ACC Eastview campus)

South #3

6505 Burleson Rd

Austin, TX 78744

512.381.4200

(shared building with Goodwill Industries)

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Helpful Links for Job Seekers

Job training programs for Travis County residents: www.wfscapitalarea.com/JobSeekers/JobTraining

TWC Unemployment Benefits Service – UBS / UI: www.twc.state.tx.us/jobseekers/unemployment-benefits-services

Career exploration and job analysis:

www.onetonline.org

Explore education and career opportunities:

https://texascareercheck.com

Child Care Provider List in Austin/Travis County area:http://www.wfscapitalareaprovidermap.com

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Connect with Us

www.facebook.com/WFSCapitalArea

https://twitter.com/wfscapitalarea.com

www.linkedin.com/company/workforce-solutions-capital-area

www.youtube.com/user/wfscapitalarea

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Tell Us How We are Doing

Please complete our online customer survey and let us know how we can improve our services for you.

www.wfscapitalarea.com/survey

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