Workforce Planning

Is fundamental to providing a quality care service that can respond to change...

“having a workforce with the right skills in the right place at the right time - providing safe and personalised care to meet individual needs”

Activity 1

• In pairs, take 3 - 5 minutes to think about the factors that can affect your workforce planning

• Jot down the key factors that contribute to, or challenge, your workforce plans

Key considerations in Workforce Planning

• Staff ratio, skill mix, dependency levels / changing needs of clients

• Care Assessments / funding• Legislation, e.g. CQC Essential Standards -

competent workforce v budget for training• Recruitment and retention – having available

workforce (turnover costs circa £3,000 pp) • Training Needs Analysis and on going development of

staff• Service delivery / expansion / changes

What’s the workforce picture like with you?

Case study 1

Service transformation with a small budget!!

Vision – change from ‘hotel’ to small group livingChallenge – shared vision (leadership team), permissions, environment, sufficient existing staff, involvement of familiesPlan – 3 month period to effect change

Recruited staff for new unit from existing staff and developed them

Resources to support Workforce Planning

• Principles of Workforce Re-Design• NMDS-SC – information, data, worker and training

records• Skills for Care ‘Guidance to meeting CQC training

requirements’• Overall workforce plan, individual worker

development plans (link to regular observation of staff, supervisions and appraisal)

• Job descriptions – training needs analysis• Funding sources / training or development

opportunities

Case study 2

Welcome Bernadette Mossman (Vida Healthcare) or Steve Liddle (Wilf Ward Family Trust)

Tell us how and where have you have located funding / training opportunities to support your workforce plans?

Funding and training opportunities• Local Authorities / PCT• Community Matrons / Specialist Link Nurses• YH Projects – End of Life Care leadership programme in Care Homes• Workforce Development Fund / Dementia (via CAWD) – NVQs and

QCF units / enhanced payment• Skills Funding Agency - L2 and L3 Diplomas, Apprenticeships , distance

learning VRQs (knowledge only)• Work Place Learning (ESF) – first full L1, L2, L3 (only in SMEs for those

aged under 24 years), basic skills (Colleges)• E-learning (e.g. Learning Pool, SCIE Social Care TV, e-ELCA via NMDS)• Incentives – DWP Apprenticeship Grant for Employers (AGE), Youth

Contract• CAWD for employers in York and North Yorkshire

WDF Partnership in York and N Yorks

• CAWD - with Wilf Ward Family Trust managing the Contract

• Contact is Jan Newton on 01751 474740, ext 255

• Email j.newton@wilfward.org.uk• Provide NMDS-SC reference number, sign

Partnership form, update NMDS-SC• Send in Unit Summary Sheets (as NVQ or QCF

unitS are completed) to claim monies

Activity 2

• Spend 5 minutes reflecting on what you have heard

• Jot down any key actions to take back to your workplace

Workshop close

• Any questions?

• Thank you very much for participating

Contacts

• Rachael Ross, Skills for Care Area Officer (North Yorks) and Chair of CAWD - 07815 429170, or email rachael.ross@skillsforcare.org.uk

• Angela Thompson, Skills for Care Area Officer (York, Doncaster, Wakefield) – 07813 031257, or email angela.thompson@skillsforcare.org.uk

• www.cawd.org.uk

• www.skillsforcare.org.uk