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Worker Payments CrowdSurf Workforce Management

Workforce Incentives

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Page 1: Workforce Incentives

Worker PaymentsCrowdSurf Workforce Management

Page 2: Workforce Incentives

Crowdsourcingnoun | crowd-sourc-ing | \’kraud- sor - sinj\

1. The practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people and especially from the online community rather than from traditional employees or suppliers.

SO WHAT?How do we appropriately incentivize anonymous, distributed, online workforce of ‘unskilled’ independent contractors, while minimizing cost and turnaround time, and maximizing quality for customers?

Page 3: Workforce Incentives

Three Ways (so far)

1. Task Base Payments -

a. Minimum payment worker will receive for unit of work,

b. Paid automatically upon submission per task or per source media minute

c. Ex: Earn up to $0.17 for 35 seconds of media to text

2. Time Based Special Bonuses - a. Push dedicated throughput to a given queue for a specified period of time.

b. Calculated and paid manually by CrowdSurf team

c. Ex: “Happy Hours”, Weekend/Holiday Bonuses, “Kraken” End-of-month Bonuses

3. Weekly Bonuses -

a. Additional tiered incentives for quality and volume to increase effective pay rate

b. Calculated and paid manually by CrowdSurf team

c. Ex: Weekly Transcription bonus, Weekly Media Minute bonus

Page 4: Workforce Incentives

Base Rates

Reward amount $ listed on task

Paid Automatically

Page 5: Workforce Incentives

Special Bonuses

Page 6: Workforce Incentives

Weekly Bonuses Transcription BonusMedia Minute Bonus

Click each image to explore the bonus blogs in more detail

Page 7: Workforce Incentives

Payment SummaryType of Payment

Automatic Payment

Manual Calc & Pay

CrowdSurfWork & Mturk

Paid per Task

Paid per media min

Advertised on Blog & Social Media

Advertised on Mailchimp

Advertised on Friendly Tip

Base Rate ✓ ✓ ✓ ✓Special Bonus ✓ ✓ ✓ ✓ ✓ ✓ ✓Transcription Weekly Bonuses

✓ ✓ ✓ ✓ ✓

Media Minute Weekly Bonuses

✓ ✓ ✓ ✓ ✓