Workflow SIG MeetingCollaborate’09

John PetersWorkflow SIG Coordinator

OAUG Knowledge Factory Birthday Celebration

In The Know? Want To Be?Join Us For An Informational Session,

Refreshments and Prizes!!!

Tuesday, May 5, 2009OAUG Mini - Theater

Time: 5:45pm

Don’t miss the OAUG Annual Meeting of the MembersDon’t miss the OAUG Annual Meeting of the Members Tuesday, May 5Tuesday, May 5

4:30 p.m. to 5:45 p.m.4:30 p.m. to 5:45 p.m.Chapin TheaterChapin Theater

Featuring:Featuring:Ray Payne, 2009 OAUG President,Ray Payne, 2009 OAUG President,

Distinguished OAUG Leaders,Distinguished OAUG Leaders,andand

Exciting Giveaways!Exciting Giveaways!

Sponsored by Global SoftwareSponsored by Global Software

Visit the OAUG Membership Booth to discover what is new with the OAUG

– Pick up your conference education CD– Update your OAUG profile for a chance to win a Flip

Digital Video Camera– Create a candidate profile or job listing in the new OAUG

Job Board and be entered for the chance to win a Nintendo Wii or an iPod Nano

– Vote for your favorite exhibitor for the OAUG Users Choice Award

– Sign up to volunteer with the OAUG– Meet the OAUG Board and staff, along with committee

and council members

Introduction

• Vijay Shanmugam, Oracle Workflow Development Manager

• John Peters, JRPJR, Inc.Workflow SIG Coordinator

• Karen Brownfield, Solution Beacon• We do not work for Oracle. The Oracle Development

and Support that support Workflow were unable to attend. I have worked with them to create this presentation.

Agenda• Future of Workflow

• Some information from Oracle

• Workflow Builder and MS Vista

• Workflow SIG Discussion

• Other sessions of possible interest at Collaborate’09

• Other resources for Workflow Information

Book Raffle• At the end of the session we will raffle off a

copy of Karen Brownfield’s book

Versions of Apps People Are On

• Pre-11.5.10.2

• 11.5.10.2 – don’t know which RUP

• 11.5.10, ATG RUP6

• Pre-12.0.5

• 12.0.6

Future of Workflow

Future of Workflow• Desupported as an Oracle product for

standalone use. • No longer part of the 11G DB install. Will be

installed as part of the Apps Tech Stack.• Still heavily used in R12 and will be

supported by Applications Technology Group.

• Will not be used in Fusion.

BPEL - Business Process Execution Language

• BPEL is the primary replacement for Workfow Technology.

• You can use BPEL today with your 11i and R12 Applications.

• Attend some of the BPEL sessions at Collaborate’09 to get some exposure to this powerful tool.

Workflow to BPEL Migration• There will be no automated

conversion/migration available.

• A good reference on migrating to BPEL is: Migrating to BPEL from Oracle Work Flow

An Oracle White Paper

March 2008http://www.oracle.com/technology/products/ias/bpel/pdf/owf2bpel.pdf

Current Workflow Functionality

Current – Best Practices

• Oracle Workflow Best Practices Release 12 and Release 11iMetalink Note: 453137.1

• This document is updated regularly so check it periodically.

Current - Workflow Directory• How many of you have had trouble trying to activate a

responsibility that was assigned to the user and deactivated in the past?

• See the note in the Best Practices doc.

“When a WF DS data in-consistency issue is found Administrators try to fix the problem by running the WF DS User Role Validation program (FNDWFDSURV). Although this can indeed fix the problem it can also hide it. Attempt should be made to identify the root cause of the data inconsistency problem working with Workflow Support. Run this program only upon request, when there is suspicion or evidence the WF DS data is out of synch. Ideally, you should never have to run this program, rather fix the root cause.”

• WFDS Data Collection Script ML Note: 742062.1

Current - Workflow Directory (cont)

• ML Note: 433473.1 also ML Note: 734282.1• This note has both a patch fix from 11i and R12

as well as instructions for a workaround.• The basic issue is Business Events for products

you probably don’t have or use, that are enabled but error out. Just disable them is the easy workaround.

• This works I have implemented this at two different clients!!!

Current – Workflow Retry • This is implemented as a Concurrent

Program to mass retry errored activities.– Available in 11iRUP6, 5903106– Available in 12.0.2, 5934464

• This is a great fix for transient errors– PO Approvals– Notifications where the performer is not yet there

due to Synchronize Workflow Local issues.

Current – Administrator Role• Autoconfig runs change the role back to

SYSADMIN

• There is a fix in the Best Practices document

• Or use the following SQL:(Oracle does not recommend or support direct updates of it’s tables)

update wf_resources

set text = ‘FND_RESP|FND|FNDWF_ADMIN_WEB_NEW|STANDARD’

where name = 'WF_ADMIN_ROLE';

Current – Test Emails

• The Norification Mailer in 12.0.6 will now send two Test Emails:1. Framework Body  type which requires a

connection to the web server to pull and embed the framework data in the message body

2. PL/SQL Body which is a PL/SQL Document Type email

Gary Grant, Oracle Support

Current – Workflow Purge• You absolutely must run the workflow purge

concurrent program• Troubleshooting Workflow Data Growth Issues

ML Note: 298550.1 • If you find really old workflows that have

previously errorred you need to work with Oracle Support to complete/close these workflows so they can be purged.

Future Workflow Enhancements

NLS Requirements

• How many of you have NLS requirements for Workflow Notifications?

• How many of those Notifications are to individuals outside of your companies?

Future - R12.1, and 11i-RUP7• Full NLS context support for workflow e-mail notifications

• Currently the e-mail notification content is generated only as per recipient role's Language and Territory preferences

• In 12.1 Oracle plans to honor other preferences as well such as Date Format, Number Format and so on that the user may set from the Preferences screen

Vijay Shanmugam, Workflow Development Manager

Future - R12.1 • Oracle has extended the Business Event System

to consume and invoke web services using a simple wizard based WSDL consumer as part of Integrated SOA Gateway feature

• Oracle plans to ship an out-of-the-box Java rule function that helps invoke the consumed web service

Vijay Shanmugam, Workflow Development Manager

Collaborate’09 Workflow Sessions• Mon 5/4, 3:45-4:45 - 1727

Where's my expense report? Workflow from a business perspective. Elizabeth Schlientz (Humana Inc.)

• Mon 5/5, 9:45-10:45 - 1618Leverage Your Procurement Workflows in Release 12 Cal Kondratiuk (O2Works)

• Tue 5/5, 3:15-4:15 - 2337Role of Workflows in Product Information Management Ram Sirish Pinneli (Infosys Technologies Ltd.)

Collaborate’09 Workflow Sessions• Wed 5/6, 8:30-9:30 – 3163

Workflow/BPEL Q&A Mark Clark (O2Works)

• Wed 5/6, 1:30-2:30 – 1680Purging Workflows - Reducing Data Proliferation Nitin Jain (Infosys Technologies Ltd.)

• Wed 5/6, 4:30-5:30 – 2585Workflow Performance Tuning Karen Brownfield (Solution Beacon, LLC)

Collaborate’09 Workflow Sessions• Thu 5/7, 9:45-10:45 – 2554

What's New in Workflow: 11i RUP5, RUP6 and R12 Karen Brownfield (Solution Beacon, LLC)

• Thu 5/7, 11:00-12:00 – 2550Workflow Troubleshooting in Release 12 Susan Behn (Solution Beacon, LLC)

Collaborate’09 AME Sessions• Mon 5/4, 8:00-9:00 – 2425

Oracle Approvals Management (AME) Case Studies for AP, PO and HR Susan Behn (Solution Beacon, LLC)

Collaborate’09 BPEL Sessions• Mon 5/4, 10:45-12:45 – 3054

Hands-on Lab – Automating Oracle Applications‘ Processes using Oracle Business Process Management Srikant Subramaniam (Oracle)

• Mon 5/4, 10:45-11:45 – 1171A Business Process Execution Language (BPEL) Process for HR Integration Zoe Leach (IMPAC)

• Mon 5/4, 3:45-4:45 – 3056Hands-on Lab - Service-enable Siebel CRM with Oracle SOA Suite BPEL Process Manager Nishit Rao (Oracle)

Collaborate’09 BPEL Sessions• Tue 5/5, 9:45-10:45 - 2727

Oracle BPEL Training Basheer Khan (Innowave Technology)

• Tue 5/5, 9:45-10:45 – 1076Leveraging Oracle E-Business adapter to orchestrate an automated purchase order Sam Tong (Forsythe Technology)

• Tue 5/5, 1:00-2:30 – 3059Hands-on Lab -Service-enable E-Business Suite with Oracle SOA Suite BPEL Process Manager Nishit Rao (Oracle)

Collaborate’09 BPEL Sessions• Tue 5/5, 3:15-4:15 - 1037

Mixing E-Business Suite and Pleasure Arnoud Roth (InterAccess)

• Wed 5/6, 3:15-4:15 – 1799Leverage Oracle Advanced Queuing feature Using BPEL Asif Hussain (Innowave Technology)

My Contact InformationJohn PetersJRPJR, Inc.

john.peters@jrpjr.com

Copies of the presentation and other workflow related presentations are on: http://workflowsig.oaug.org/

http://jrpjr.com/

Available at www.solutionbeacon.com

Order Your Copy Today!Order Your Copy Today!

The Release 12 Primer – Shining a Light on the

Release 12 World

Installing, Upgrading and Maintaining Oracle E-

Business Suite Applications 11.5.10.2+

The ABCs of Workflow for Oracle E-Business Suite Release 11i and

Release 12

Book Raffle• At the end of the session we will raffle off a

copy of Karen Brownfield’s book

Questions &

Answers