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Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected]

Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

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Page 1: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Workers Compensation:Trends, Challenges and

OpportunitiesCharleston, SCApril 14, 2015

Robert P. Hartwig, Ph.D., CPCU, President & EconomistInsurance Information Institute 110 William Street New York, NY 10038

Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

2

Insurance Industry:Financial Update & Outlook

2014 Was a Reasonably Good Year2015: A Repeat of 2014?

2

Page 3: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

P/C Industry Net Income After Taxes1991–2014E 2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.1% 2009 ROE = 5.0% 2010 ROE = 6.6% 2011 ROAS1 = 3.5% 2012 ROAS1 = 5.9% 2013 ROAS1 = 10.3% 2014 ROAS1 = 7.6%

• ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 7.7% ROAS through 2014:Q2, 9.8% ROAS in 2013, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009.

Sources: A.M. Best, ISO; Insurance Information Institute

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $3

6,8

19

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

5,2

04

$1

9,4

56 $

33

,52

2

$6

3,7

84

$5

0,2

03

$3

8,5

01

$2

0,5

59

$4

4,1

55

$6

5,7

77

-$6,970

$2

8,6

72

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13

14E

Net income rose strongly (+81.9%) in 2013 vs. 2012 on lower cats, capital gains

$ Millions

Page 4: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

F1

6F

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2016F

*Profitability = P/C insurer ROEs. 2011-14 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude mortgage and financial guaranty insurers.Source: Insurance Information Institute; NAIC, ISO, A.M. Best, Conning

1977:19.0%1987:17.3%

1997:11.6% 2006:12.7%

1984: 1.8% 1992: 4.5% 2001: -1.2%

10 Years

10 Years

9 Years

History suggests next ROE peak will be in 2016-2017, but that seems unlikely

ROE

1975: 2.4%

2013 10.4%

2014E 7.6%

2015F=6.5%

2016F=6.3%

Page 5: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

6

ROE: Property/Casualty Insurance by Major Event, 1987–2014E

* Excludes Mortgage & Financial Guarantee in 2008 – 2014. 2014 figure is through Q3:2014. Sources: ISO, Fortune; Insurance Information Institute.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

P/C Profitability Is Both by Cyclicality and Ordinary Volatility

Hugo

Andrew

Northridge

Lowest CAT Losses in 15 Years

Sept. 11

Katrina, Rita, Wilma

4 Hurricanes

Financial Crisis*

(Percent)

Record Tornado Losses

Sandy

Low CATs

Modestly higher CATs

Page 6: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

75 77 79 81 83 85 87 89 91 93 95 97 99 01 03 05 07 09 11 13

Economic Shocks, Inflation:

1976: 22.2%Tort Crisis

1986: 30.5%

Post-9/112002: 22.4%

Great Recession:2009: -9.0%

ROE

2014E 4.0%

Commercial Lines NPW Premium Growth:1975 – 2014E

Recessions:1982: 1.1%

Commercial lines is prone to more cyclical volatility that personal

lines. Recently, growth has stabilized in the 4% to 5% range.

1988-2000: Period of

inter-cycle stability

2010-20XX? Post-

recession period of

stable growth?

Note: Data include state funds beginning in 1998.Source: A.M. Best; Insurance Information Institute.

Post-Hurricane Andrew Bump:

1993: 6.3%

Post Katrina Bump:

2006: 7.7%

Page 7: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

10

P/C Insurance Industry Combined Ratio, 2001–2014:Q3*

* Excludes Mortgage & Financial Guaranty insurers 2008--2014. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2; 2013: = 96.1; 2014:9M = 97.7. Sources: A.M. Best, ISO.

95.7

99.3100.8

106.3

102.4

96.797.9

101.0

92.6

100.898.4

100.1

107.5

115.8

90

100

110

120

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned

PremiumsRelatively Low CAT Losses, Reserve Releases

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Avg. CAT Losses,

More Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Cyclical Deterioration

Sandy Impacts

Lower CAT

Losses

Best Combined

Ratio Since 1949 (87.6)

Page 8: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2008 -2014 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2014:9M combined ratio including M&FG insurers is 97.7; 2013 = 96.1; 2012 =103.2, 2011 = 108.1, ROAS = 3.5%. Source: Insurance Information Institute from A.M. Best and ISO Verisk Analytics data.

97.5

100.6 100.1 100.8

92.7

101.299.5

101.0

96.797.9

102.4

106.5

95.7

14.3%

15.9%

12.7%

10.9%

7.4% 7.9%

4.7%6.2%

7.4%

9.6%8.8%

4.3%

9.8%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014:Q30%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generates an ROE of ~7.0% in 2012/13, ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Lower CATs helped ROEs

in 2013

Page 9: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

12

Return on Net Worth (RNW) All Lines:2004-2013 Average

25

.6

18

.4

13

.4

13

.2

9.2

8.9

7.9

7.8

7.1

7.1

6.6

4.9

-1.0

-5

0

5

10

15

20

25

30

Source: NAIC; Insurance Information Institute.

Commercial lines have tended to be more profitable than

personal lines over the past decade, though WC has

lagged behind

Page 10: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

13

RNW All Lines by State, 2004-2013 Average:Highest 25 States

20

.5

18

.4

14

.6

14

.3

13

.4

13

.3

12

.3

12

.1

12

.0

12

.0

11

.7

11

.4

11

.1

11

.1

10

.9

10

.8

10

.7

10

.7

10

.5

10

.5

10

.3

9.9

9.8

9.8

9.6

9.5

02468

1012141618202224

HI AK VT ME WY ND VA ID NH UT WA SC MA NC OH DC CA OR RI WV CT IA NE SD MT MD

The most profitable states over the past decade are

widely distributed geographically, though none

are in the Gulf region

Source: NAIC; Insurance Information Institute.

Profitability Benchmark: All P/C

US: 7.9%

Page 11: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

14

9.2

8.6

8.4

8.3

8.2

8.2

8.1

8.0

7.9

7.7

7.7

7.5

7.4

6.8

6.6

6.4

6.1

5.7

5.3

5.2

5.0

4.3

2.5

1.9

-6.9

-9.3

-14-12-10-8-6-4-202468

10

NM FL TX WI KS MN CO PA US AR IL IN AZ MO KY TN NV NJ GA NY DE MI AL OK MS LA

RNW All Lines by State, 2004-2013 Average: Lowest 25 States

Source: NAIC; Insurance Information Institute.

Some of the least profitable states over the past decade were hit hard

by catastrophes

Page 12: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Source: A.M. Best; Barclays research for estimates.

Reserve Change

P/C Insurance Loss Reserve Development, 1992 – 2016E*

Reserve releases are expected to gradually taper off, but will

continue to benefit the bottom line and combined ratio through

at least 2016

Page 13: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

INVESTMENTS: THE NEW REALITY

16

Investment Performance is a Key Driver of Profitability

Depressed Yields Will Necessarily Influence Underwriting & Pricing

16

Page 14: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Property/Casualty Insurance Industry Investment Income: 2000–20141

$38.9$37.1 $36.7

$38.7

$54.6

$51.2

$47.1 $47.6$49.2

$48.0 $47.4$45.7

$39.6

$49.5

$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

Due to persistently low interest rates,investment income fell in 2012, 2013 and 2014.

1 Investment gains consist primarily of interest and stock dividends. *2014 figure is estimated based on annualized data through Q3.Sources: ISO; Insurance Information Institute.

($ Billions) Investment earnings are still below their 2007 pre-crisis peak

Page 15: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Distribution of Invested Assets: P/C Insurance Industry, 2013

Stocks, 22%

Bonds, 62%All Other, 10%

Cash, Cash Equiv. & ST Investments, 6%

Source: Insurance Information Institute Fact Book 2015, A.M. Best.

Total Invested Assets = $1.5

Trillion

$ Billions

Page 16: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Book Yield on Property/Casualty Insurance Invested Assets, 2007–2016F

4.42

4.19

3.95

3.71

3.283.20

3.13

3.74

3.523.38

3.0

3.2

3.4

3.6

3.8

4.0

4.2

4.4

4.6

07 08 09 10 11 12 13 14E 15F 16F

The yield on invested assets continues to decline as returns on maturing bonds generally still exceed new money yields. The end of the Fed’s QE program in Oct. 2014 should allow some increase

in longer maturities while short term interest rate increases are unlikely until mid-to-late 2015

Sources: Conning.

(Percent)

Book yield in 2014 is down 114 BP from pre-crisis levels

Page 17: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

23

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%-7%-6%-5%-4%-3%-2%-1%0%

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums**US domestic reinsurance onlySource: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

23

Page 18: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

60%

50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 90 92 94 96 98 00 02 04 06 08 10 12 14

*Through April 9, 2015.Source: NYU Stern School of Business: http://pages.stern.nyu.edu/~adamodar/New_Home_Page/datafile/histretSP.html Ins. Info. Inst.

Tech Bubble Implosion

Financial Crisis

Annual Return

Energy Crisis

2014:

13.5%

S&P 500 Index Returns, 1950 – 2015*

Fed Raises Rate

Volatility is endemic to stock markets—and may be increasing—but there is no persistent

downward trend over long periods of time

Page 19: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

CAPITAL/CAPACITY

28

Capital Accumulation Has Multiple Impacts

28

Page 20: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

29

Policyholder Surplus, 2006:Q4–2014:Q3

Sources: ISO, A.M .Best.

($ Billions)$4

87.1

$496

.6

$512

.8

$521

.8

$478

.5

$455

.6

$437

.1 $463

.0 $490

.8 $511

.5 $540

.7

$530

.5

$544

.8

$559

.2

$559

.1

$538

.6

$550

.3

$567

.8

$583

.5

$586

.9 $607

.7

$614

.0

$624

.4 $653

.3

$671

.6

$673

.9

$662

.0

$570

.7

$566

.5

$505

.0

$515

.6

$517

.9

$400

$450

$500

$550

$600

$650

$700

06:Q

4

07:Q

1

07:Q

2

07:Q

3

07:Q

4

08:Q

1

08:Q

2

08:Q

3

08:Q

4

09:Q

1

09:Q

2

09:Q

3

09:Q

4

10:Q

1

10:Q

2

10:Q

3

10:Q

4

11:Q

1

11:Q

2

11:Q

3

11:Q

4

12:Q

1

12:Q

2

12:Q

3

12:Q

4

13:Q

1

13:Q

2

13:Q

3

13:Q

4

14:Q

1

14:Q

2

14:Q

3

2007:Q3Pre-Crisis Peak

Surplus as of 9/30/14 stood at a record high $673.9B

2010:Q1 data includes $22.5B of paid-in capital from a holding company parent for one insurer’s investment in a non-insurance business .

The industry now has $1 of surplus for every $0.73 of NPW,close to the strongest claims-paying status in its history.

Drop due to near-record 2011 CAT losses

The P/C insurance industry entered 2015in very strong financial condition.

Page 21: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Alternative Capital as a Percentage of Traditional Global Reinsurance Capital

2014 data is as of June 30, 2014.Source: Aon Benfield Analytics; Insurance Information Institute.

Alternative Capital’s Share of Global Reinsurance Capital Has More Than Doubled Since 2010.

Page 22: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

44

Performance by Segment

44

Page 23: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

10

9.4

11

0.2

11

8.8

10

9.5 1

12

.5

11

0.2

10

7.6

10

4.1

10

9.7

11

0.2

10

2.5 1

05

.4

91

.1

93

.6

10

4.2

98

.9

10

2.4

10

7.9

10

3.4

98

.3 99

.9

98

.9

10

2.0

11

1.1

11

2.3

12

2.3

90

95

100

105

110

115

120

125

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

F

14

F

15

F

Co

mm

erc

ial L

ine

s C

om

bin

ed

Ra

tio

*2007-2012 figures exclude mortgage and financial guaranty segments.Source: A.M. Best (1990-2014F); Conning (2015F) Insurance Information Institute.

Commercial Lines Combined Ratio, 1990-2015F*

Commercial lines underwriting

performance is expected to improve as

improvement in pricing environment persists

45

Page 24: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Workers Compensation Combined Ratio: 1994–2014E

102.

0

97.0 10

0.0

101.

0

112.

6

108.

6

105.

1

102.

7

98.5

103.

5

104.

5 110.

6 115.

0

115.

0

108.

0

101.

0

96.0

121.

7

107.

0

115.

3

118.

2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F

Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 2007-

2010/11 and Were the Worst They Had Been in a Decade. Sources: A.M. Best (1994-2009); NCCI (2010-2014F) and are for private carriers only; Insurance Information Institute. 46

WC results have improved markedly

since 2011

Page 25: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Commercial Property Combined Ratio: 2007–2016F

72.4

105.

8

83.3 86

.5

85.4 89

.4

90.1

106.

5

105.

8

82.7

70

75

80

85

90

95

100

105

110

07 08 09 10 11 12 13 14E 15F 16F

Commercial Property Underwriting Performance Has Been Volatile in Recent Years, Largely Due to

Fluctuations in CAT Activity

Source: Conning Research and Consulting. 47

Page 26: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Commercial Auto Combined Ratio: 1993–2015F

11

2.1

11

2.0

11

3.0

11

5.9

10

2.7

95

.2

92

.9

92

.1

92

.4

94

.1 96

.8 99

.1

97

.8

10

3.4 10

6.8

10

6.5

10

6.4

10

5.2

11

8.1

11

5.7

11

6.2

80

85

90

95

100

105

110

115

120

125

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14E 15F

Commercial Auto is Expected to Improve Only Slowly as Rate Gains Barely Offset Adverse Frequency and Severity Trends

48Sources: A.M. Best (1990-2014E);Conning (2015F); Insurance Information Institute.

Page 27: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

General Liability Combined Ratio: 2005–2015F

112.

9

95.1 99

.0

94.2

104.

1

101.

4

103.

0

103.

9107.

1 110.

8

99.8

80

85

90

95

100

105

110

115

05 06 07 08 09 10 11 12 13F 14F 15F

Commercial General Liability Underwriting Performance Has Been Volatile in Recent Years

Source: Conning Research and Consulting. 49

Page 28: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

52

Growth Analysis by State and Business Segment

Post-Crisis Paradox? Premium Growth Rates Vary

Tremendously by State

52

Page 29: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

53

-5%

0%

5%

10%

15%

20%

25%

71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 1415

F14

F

Net Premium Growth: Annual Change, 1971—2016F

(Percent)1975-78 1984-87 2000-03

*Actual figure based on data through Q3 2014.Shaded areas denote “hard market” periodsSources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2015-16F: 4.0%

2014E: 3.9%*

2013: 4.6%

2012: +4.3%

Page 30: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

54

Direct Premiums Written: Total P/CPercent Change by State, 2007-2013

74

.6

36

.9

31

.9

27

.4

25

.2

24

.9

22

.5

22

.2

16

.6

15

.9

15

.7

14

.5

14

.5

14

.3

12

.6

11

.9

11

.8

11

.2

10

.5

10

.3

9.9

9.8

9.3

9.1

9.0

8.6

0

10

20

30

40

50

60

70

80

ND

SD

OK

NE

KS IA VT

TX

WY

TN

MN

AR

AK IN WI

CO MI

KY

OH NJ

LA

SC VA

AL

MO

NM

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 StatesNorth Dakota was the country’s growth leader over the past 6 years with premiums written

expanding by 74.6%, fueled by the state’s energy boom

Growth Benchmarks: Total P/C

US: 7.9%

Page 31: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

55

Direct Premiums Written: Total P/CPercent Change by State, 2007-2013

8.5

8.2

7.9

7.8

7.6

7.3

7.0

6.9

6.2

5.9

5.6

5.3

4.2

4.1

3.5

1.6

1.0

0.4

-0.7

-1.7

-1.9

-4.1

-5.7

-6.7

-12

.6

-15

.3

-20

-15

-10

-5

0

5

10

MS

CT

US

NC

GA

NY

MD

MA

UT

WA

PA IL RI

NH ID MT

ME

OR

CA

FL

DC AZ

WV HI

NV

DE

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LC.; Insurance Information Institute.

Growth was negative in 7 states and DC between

2007 and 2013

Page 32: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

58

Direct Premiums Written: Comm. LinesPercent Change by State, 2007-2013

91

.1

42

.1

41

.4

33

.7

26

.3

25

.8

23

.6

19

.1

15

.6

14

.0

11

.3

10

.0

9.8

6.8

6.7

6.5

4.1

3.2

3.1

3.0

2.7

2.2

2.0

1.7

1.3

0.6

0

10

20

30

40

50

60

70

80

90

100

ND

OK

SD VT

NE IA KS ID AK

TX

WY

MN IN AR

TN W

I

OH

MA

CT

NM LA

MS

NJ

NY

US

MO

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LLC.; Insurance Information Institute.

Top 25 States

Only 30 states showed any

commercial lines growth from 2007

through 2013

Growth Benchmarks: Commercial

US: 1.3%

Page 33: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

59

Direct Premiums Written: Comm. LinesPercent Change by State, 2007-2013

0.5

0.4

0.2

0.1

-0.5

-0.8

-0.9

-1.0

-1.1

-1.1

-1.9

-2.0

-2.1

-2.7

-3.3

-3.7

-4.3

-4.9

-10

.7

-11

.4

-11

.7

-12

.6

-12

.7

-13

.6

-22

.4

-25

.1

-30

-25

-20

-15

-10

-5

0

5

MD

NH PA

CO IL

WA

VA

KY

NC

ME RI

MI

SC AL

GA

CA

UT

DC

OR

MT HI

DE FL AZ

WV

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LLC.; Insurance Information Institute.

States with the poorest performing economies also produced the most negative

net change in premiums of the past 6 years

Nearly half the states have yet to see commercial lines premium

volume return to pre-crisis levels

Page 34: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

60

Direct Premiums Written: Workers’ CompPercent Change by State, 2007-2013*

32.

9

30.

8

24.

3

21.

5

13.

4

11.

5

11.

0

10.

6

8.1

4.8

4.5

3.0

1.5

-0.3

-0.6

-1.0

-2.3

-2.4

-2.9

-3.0

-3.7

-4.1

-5.7

-5.8

-8.0

-15

-10

-5

0

5

10

15

20

25

30

35

OK IA SD

NY

CA

CT

NJ

KS

NE IN MI

VT

MN

DC WI

IL

NH

US

NM TX PA

VA

MD

TN AR

Pe

ce

nt

ch

an

ge

(%

)

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

Only 13 states have seen works comp premium volume

return to pre-crisis levels

Page 35: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

61

Direct Premiums Written: Worker’s CompPercent Change by State, 2007-2013*

-8.1

-8.4

-8.7

-8.8

-11

.1

-11

.3

-12

.0

-14

.7

-15

.3

-15

.4

-16

.0

-16

.3

-17

.1

-22

.1

-23

.0

-26

.5

-27

.5

-32

.5

-33

.3

-33

.5

-43

.8

-71

.0

-80-75-70-65-60-55-50-45-40-35-30-25-20-15-10-50

MS

MA RI

GA

NC

AK ID CO LA

ME AZ

MO

SC AL

KY

UT FL

OR

DE HI

NV

MT

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.Sources: SNL Financial LC.; Insurance Information Institute.

States with the poorest performing economies also produced some of the most

negative net change in premiums of the past 6 years

Page 36: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

62

Commercial Lines Pricing Trends

Survey Results Suggest Commercial Pricing Has

Flattened Out

62

Page 37: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

63

Average Commercial Rate Change,All Lines, (1Q:2004–4Q:2014)

-3.2

%-5

.9%

-7.0

%-9

.4%

-9.7

%-8

.2%

-4.6

% -2.7

%-3

.0%

-5.3

%-9

.6%

-11

.3%

-11

.8%

-13

.3%

-12

.0%

-13

.5%

-12

.9%

-11

.0%

-6.4

%-5

.1%

-4.9

%-5

.8%

-5.6

%-5

.3%

-6.4

%-5

.2%

-5.4

% -2.9

%

2.7

% 4.4

%4

.3%

3.9

%5

.0%

5.2

%4

.3%

3.4

%2

.1%

1.5

%-0

.5%

0.1

%-0

.7%

-0.1

%0

.9%

-0.1

%

-16%

-11%

-6%

-1%

4%

9%

1Q

04

2Q

04

3Q

04

4Q

04

1Q

05

2Q

05

3Q

05

4Q

05

1Q

06

2Q

06

3Q

06

4Q

06

1Q

07

2Q

07

3Q

07

4Q

07

1Q

08

2Q

08

3Q

08

4Q

08

1Q

09

2Q

09

3Q

09

4Q

09

1Q

10

2Q

10

3Q

10

4Q

10

1Q

11

2Q

11

3Q

11

4Q

11

1Q

12

2Q

12

3Q

12

4Q

12

1Q

13

2Q

13

3Q

13

4Q

13

1Q

14

2Q

14

3Q

14

4Q

14

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Source: Council of Insurance Agents & Brokers; Insurance Information Institute

KRW Effect

Pricing as of Q4:2014 had turned (slightly) negative for only the 2nd time in 3 years

(Percent)

Q2 2011 marked the last of 30th

consecutive quarter of price declines

Page 38: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

64

Change in Commercial Rate Renewals, by Account Size: 1999:Q4 to 2014:Q4

Source: Council of Insurance Agents and Brokers; Barclay’s Capital; Insurance Information Institute.

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Percentage Change (%)

Trough = 2007:Q3 -13.6%

Pricing Turned Negative in Early

2004 and Remained that

way for 7 ½ years

KRW : No Lasting Impact

Pricing turned positive in Q3:2011, the first increase in

nearly 8 years; Q1:2014 renewals were up 1.5%; Some insurers posted

stronger numbers.

Peak = 2001:Q4 +28.5%

Page 39: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

65

Cumulative Qtrly. Commercial Rate Changes, by Account Size: 1999:Q4 to 2014:Q4

Source: Council of Insurance Agents and Brokers; Barclay’s Capital; Insurance Information Institute.

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

1999:Q4 = 100 Despite several years of gains, pricing today for midsized

accounts is where is was in late 2001 (around 9/11), suggesting

additional rate need going forward, esp. in light of record

low interest rates

Page 40: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

67

Change in Commercial Rate Renewals, by Line: 2014:Q4

Source: Council of Insurance Agents and Brokers; Insurance Information Institute.

Major Commercial Lines Renewals Were Mixed to Flat in Q4:2014; Commercial Auto and EPL Led the Way

Percentage Change (%)

0.7%

2.3%2.8% 3.0%

-2.2%

-1.3%

-0.4% -0.3%

0.0% 0.1%

-3.0%

-2.0%

-1.0%

0.0%

1.0%

2.0%

3.0%

4.0%

Co

mm

erc

ial

Pro

pe

rty

Bu

sin

ess

Inte

rru

ptio

n

Ge

ne

ral

Lia

bili

ty

Um

bre

lla

Co

nst

ruct

ion

Su

rety

Wo

rke

rsC

om

p

D&

O

EP

L

Co

mm

erc

ial

Au

to

Commercial Auto rate increases are large than any other line, followed

by Employment Practices

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Page 41: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

*States approved through 4/8/2014Countrywide approved changes in advisory rates, loss costs, and assigned risk rates as filed by the applicable rating

organization, relative to the previously filed rates

Workers Compensation Approved Changesin Bureau Rates/Loss CostsAll States

68

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014*

-10

-5

0

5

10

1512.1

7.4

10.0

2.9

-6.4

-3.2

-6.0

-8.0

-5.4

-2.6

3.5

1.2

4.9

6.6

-6.0 -6.5

-8.8-7.8

-3.2-2.1

-1.2

0.4

8.4

2.20.6

Percent Change

Calendar Year

Page 42: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Changes > 0

Changes < 0

Current NCCI Voluntary MarketRate/Loss Cost ChangesApproved or Pending Rate/Loss Cost ChangesExcludes Law-Only Filings

70

States approved or pending as of 4/8/2014

IN and NC filed in cooperation with state rating bureau

-7.6

-3.6

+0.9

-4.8

-14.6

-5.1

+3.8

-7.9

-7.0

+0.7

-7.7

+2.3

+0.1

+3.0

-0.9

-1.1

-1.4

+3.3

-7.4

+4.1

+0.3

+3.2

-4.5

-2.0

+11.6

-6.5

+3.2

+1.4

+4.0

+3.2

-8.8

+1.2

+3.0

-8.3

-7.7

-2.6

+2.8

+6.2

Page 43: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

The Strength of the Economy Will Influence P/C Insurer

Growth Opportunities

71

Growth Will Expand Insurer Exposure Base Across Most Lines

71

Page 44: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

72

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.Source: US Department of Commerce, Blue Economic Indicators 2/15; Insurance Information Institute.

2.7%

1.8%

-1.8

%1.

3%-3

.7%

-5.3

%-0

.3%

5.0%

2.3%

2.2% 2.6%

2.4%

0.1%

2.5%

1.3%

4.1%

2.0%

1.3%

3.1%

0.4%

2.7%

1.8%

3.5%

-2.1

%4.

6% 5.0%

2.2% 2.7%

2.9%

3.0%

2.9%

2.8%

2.8%

2.8%

2.7%

-8.9%

4.5%

1.4%

4.1%

1.1% 1.

8% 2.5% 3.

6%3.

1%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

   2

00

0   

   2

00

1   

   2

00

2   

   2

00

3   

   2

00

4   

   2

00

5   

   2

00

6   

   2

00

7   

08

:1Q

08

:2Q

08

:3Q

08

:4Q

09

:1Q

09

:2Q

09

:3Q

09

:4Q

10

:1Q

10

:2Q

10

:3Q

10

:4Q

11

:1Q

11

:2Q

11

:3Q

11

:4Q

12

:1Q

12

:2Q

12

:3Q

12

:4Q

13

:1Q

13

:2Q

13

:3Q

13

:4Q

14

:1Q

14

:2Q

14

:3Q

14

:4Q

15

:1Q

15

:2Q

15

:3Q

15

:4Q

16

:1Q

16

:2Q

16

:3Q

16

:4Q

Demand for Insurance Should Increase in 2015 as GDP Growth Accelerates Modestly and Gradually Benefits the Economy Broadly

Real GDP Growth (%)

Recession began in in June

2009

The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8%

Q1 2014 GDP data were hit hard by this

year’s “Polar Vortex” and harsh

winter

Page 45: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

State-by-State Leading Indicatorsthrough 2015:Q2

Sources: Federal Reserve Bank of Philadelphia at http://www.philadelphiafed.org/index.cfm ;Insurance Information Institute. 73

The economic outlook for most of the US is generally

positive, though flat-to-negative for

2 states

Growth in the West is

finally beginning to pick up

Page 46: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

74

Real GDP by State Percent Change, 2013:Highest 25 States

9.7

7.6

5.1

4.2

4.1

3.8

3.8

3.7

3.1

3.0

3.0

2.9

2.8

2.7

2.7

2.4

2.3

2.2

2.1

2.0

2.0

1.9

1.9

1.9

1.8

1.8

0

1

2

3

4

5

6

7

8

9

10

ND WY WV OK ID CO UT TX SD NE MT IA MN OR WA AR NC FL IN MI CA VT KS HI GA US

Pe

rce

nt

Ch

an

ge

(%

)

Sources: U.S. Bureau of Economic Analysis; Insurance Information Institute.

North Dakota was the economic growth juggernaut of the US

in 2013—by far

Only 9 states experienced growth in excess of 3% in 2013, which is what we would see nationally in a

more typical recovery

Growth Benchmarks: Real GDP

US: 1.8%

Page 47: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

75

1.8

1.7

1.6

1.6

1.6

1.6

1.5

1.4

1.3

1.2

1.1

1.1

1.0

0.9

0.9

0.9

0.9

0.8

0.8

0.8

0.7

0.7

0.1

0.0

-0.5

-2.5

-3.0-2.5-2.0-1.5-1.0-0.50.00.51.01.52.02.5

OH WI MA DE KY MS NM RI LA SC NJ AZ NV CT ME NH IL MO AL TN NY PA VA MD DC AL

Pe

rce

nt

Ch

an

ge

(%

)Real GDP by State Percent Change, 2013: Lowest 25 States

Sources: US Bureau of Economic Analysis; Insurance Information Institute.

DC and Alabama were the only

states to shrink in 2013

Growth rates in 11 states were still below 1% in

2013

Page 48: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

77

Unemployment and Underemployment Rates: Still Too High, But Falling

2

4

6

8

10

12

14

16

18

Jan00

Jan01

Jan02

Jan03

Jan04

Jan05

Jan06

Jan07

Jan08

Jan09

Jan10

Jan11

Jan12

Jan13

Jan14

Jan15

"Headline" Unemployment Rate U-3

Unemployment + Underemployment RateU-6

“Headline” unemployment

was 5.5% in Mar. 2015. 4.5% to

5.5% is “normal.”

Source: US Bureau of Labor Statistics; Insurance Information Institute.

January 2000 through March 2015, Seasonally Adjusted (%)

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is now clearly improving.

77

U-6 soared from 8.0% in March

2007 to 17.5% in October 2009; Stood at 10.9%

in Mar. 2015.8% to 10% is

“normal.”

Page 49: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

NFIB Small Business Optimism Index

January 1985 through February 2015

Source: National Federation of Independent Business at http://www.advisorperspectives.com/dshort/charts/indicators/Sentiment.html?NFIB-optimism-index.gif ; Insurance Information Institute. 82

Small business optimism remains near its post-

crisis highs

Page 50: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

83

Business Bankruptcy Filings: Still Falling(1994:Q1 – 2014:Q4)

13.9

13.6

12.9

12.0

13.1

12.2 12

.612

.9 13.4 14

.013

.212

.9 13.8

14.0

13.5

12.7

12.4

11.6

10.3

9.9

9.2

10.4

9.0

9.0 9.

59.

28.

2 8.4

10.0

10.3

9.5 10

.09.

89.

79.

49.

58.

8 9.3

8.3

10.6

8.2

7.6 7.8 8.1 8.

7 9.5

12.8

4.1 4.

9 5.3 5.6 6.

3 6.7 7.

2 8.0 8.

79.

711

.512

.914

.316

.014

.2 15.0

14.6

14.5

14.0

13.0

12.4

12.3

11.7

11.1

11.0

10.4

9.2

9.3

8.5 8.9

8.1

7.6

7.0 7.3

6.4

6.2

8.4

0

2

4

6

8

10

12

14

16

18

94

:Q1

94

:Q3

95

:Q1

95

:Q3

96

:Q1

96

:Q3

97

:Q1

97

:Q3

98

:Q1

98

:Q3

99

:Q1

99

:Q3

00

:Q1

00

:Q3

01

:Q1

01

:Q3

02

:Q1

02

:Q3

03

:Q1

03

:Q3

04

:Q1

04

:Q3

05

:Q1

05

:Q3

06

:Q1

06

:Q3

07

:Q1

07

:Q3

08

:Q1

08

:Q3

09

:Q1

09

:Q3

10

:Q1

10

:Q3

11

:Q1

11

:Q3

12

:Q1

12

:Q3

13

:Q1

13

:Q3

14

:Q1

14

:Q3

Business bankruptcies in 2014 were below both the Great Recession levels and the 2003:Q3-2005:Q1 period (the best five-quarter stretch in the last 20 years).

Bankruptcies restrict exposure growth in all commercial lines.

Sources: U.S. Courts at http://www.uscourts.gov/; Insurance Information Institute

(Thousands) New Bankruptcy Law Takes

EffectRecessions in orange

Below pre-recession

level

Page 51: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

86

Labor Market Trends

Massive Job Losses Sapped the Economy and Commercial/Personal

Lines Exposure, But Trend Has Greatly Improved

86

Page 52: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

87

Unemployment and Underemployment Rates: Still Too High, But Falling

2

4

6

8

10

12

14

16

18

Jan00

Jan01

Jan02

Jan03

Jan04

Jan05

Jan06

Jan07

Jan08

Jan09

Jan10

Jan11

Jan12

Jan13

Jan14

Jan15

"Headline" Unemployment Rate U-3

Unemployment + Underemployment RateU-6

“Headline” unemployment

was 5.5% in Mar. 2015. 4.5% to

5.5% is “normal.”

Source: US Bureau of Labor Statistics; Insurance Information Institute.

January 2000 through March 2015, Seasonally Adjusted (%)

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is now clearly improving.

87

U-6 soared from 8.0% in March

2007 to 17.5% in October 2009; Stood at 10.9%

in Mar. 2015.8% to 10% is

“normal.”

Page 53: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

88

US Unemployment Rate Forecast4

.5%

4.5

%4

.6%

4.8

%4

.9% 5.4

% 6.1

%6

.9%

8.1

%9

.3%

9.6

% 10

.0%

9.7

%9

.6%

9.6

%

8.9

%9

.1%

9.1

%8

.7%

8.3

%8

.2%

8.0

%7

.8%

7.7

%7

.6%

7.3

%7

.0%

6.6

%6

.2%

6.1

%5

.7%

5.6

%5

.4%

5.3

%5

.2%

5.1

%5

.0%

5.0

%4

.9%

9.6

%

4%

5%

6%

7%

8%

9%

10%

11%

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

15

:Q2

15

:Q3

15

:Q4

16

:Q1

16

:Q2

16

:Q3

16

:Q4

Rising unemployment eroded payrolls

and WC’s exposure base.

Unemployment peaked at 10% in late 2009.

* = actual; = forecastsSources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (4/15 edition); Insurance Information Institute.

2007:Q1 to 2016:Q4F*

Unemployment forecasts have been revised modestly

downwards. Optimistic scenarios put the

unemployment as low as 5.0% by Q4 of 2015.

Jobless figures have been revised

downwards for 2015/16

Page 54: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

23

15

21

70

52

12

65

73

-71

32 6

4 81

55

3-1

15

-10

6-2

21

-21

5-2

06

-26

1-2

58

-42

2-4

86

-77

6 -69

3-8

21

-69

8-8

10

-80

1-2

94

-42

6-2

72

-23

2 -14

1-2

71

-15

-23

22

0-3

81

92

94 11

01

20

11

71

07

19

91

49

94

72

22

32

31 3

20

16

61

86 21

91

25

26

81

77

19

12

22

36

42

28

24

61

02

13

17

51

72

13

61

59

25

52

11

21

52

19 26

31

64

18

82

22

20

11

70

18

01

53

24

72

72

86

18

31

75 22

33

13

23

8 27

22

43

20

92

35

21

84

14

31

92

02 2

64

12

9

11

3

(1,000)

(800)

(600)

(400)

(200)

0

200

400

600

Jan-

07F

eb-0

7M

ar-0

7A

pr-0

7M

ay-0

7Ju

n-07

Jul-0

7A

ug-0

7S

ep-0

7O

ct-0

7N

ov-0

7D

ec-0

7Ja

n-08

Feb

-08

Mar

-08

Apr

-08

May

-08

Jun-

08Ju

l-08

Aug

-08

Sep

-08

Oct

-08

Nov

-08

Dec

-08

Jan-

09F

eb-0

9M

ar-0

9A

pr-0

9M

ay-0

9Ju

n-09

Jul-0

9A

ug-0

9S

ep-0

9O

ct-0

9N

ov-0

9D

ec-0

9Ja

n-10

Feb

-10

Mar

-10

Apr

-10

May

-10

Jun-

10Ju

l-10

Aug

-10

Sep

-10

Oct

-10

Nov

-10

Dec

-10

Jan-

11F

eb-1

1M

ar-1

1A

pr-1

1M

ay-1

1Ju

n-11

Jul-1

1A

ug-1

1S

ep-1

1O

ct-1

1N

ov-1

1D

ec-1

1Ja

n-12

Feb

-12

Mar

-12

Apr

-12

May

-12

Jun-

12Ju

l-12

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13F

eb-1

3M

ar-1

3A

pr-1

3M

ay-1

3Ju

n-13

Jul-1

3A

ug-1

3S

ep-1

3O

ct-1

3N

ov-1

3D

ec-1

3Ja

n-14

Feb

-14

Mar

-14

Apr

-14

May

-14

Jun-

14Ju

l-14

Aug

-14

Sep

-14

Oct

-14

Nov

-14

Dec

-14

Jan-

15F

eb-1

5M

ar-1

5

Monthly Change in Private Employment

January 2007 through Mar. 2015 (Thousands, Seasonally Adj.)

Private Employers Added 11.20 million Jobs Since Jan. 2010 After Having Shed 5.01 Million Jobs in 2009 and 3.76 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly losses in Dec. 08–Mar. 09

were the largest in the

post-WW II period

129,000 private sector jobs were

created in March. In March 2014, the last of the private jobs lost in the Great Recession were

recovered

89

Jobs Created2014: 2.722 Mill2013: 2.368 Mill2012: 2.294 Mill2011: 2.400 Mill2010: 1.277 Mill

2,722,000 jobs were created

in 2014

Page 55: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

90

Nonfarm Payroll (Wages and Salaries):Quarterly, 2005–2014:Q4

Note: Recession indicated by gray shaded column. Data are seasonally adjusted annual rates.Sources: http://research.stlouisfed.org/fred2/series/WASCUR; National Bureau of Economic Research (recession dates); Insurance Information Institute.

Billions

$5,500

$5,750

$6,000

$6,250

$6,500

$6,750

$7,000

$7,250

$7,500

$7,75005

:Q1

05:Q

205

:Q3

05:Q

406

:Q1

06:Q

206

:Q3

06:Q

407

:Q1

07:Q

207

:Q3

07:Q

408

:Q1

08:Q

208

:Q3

08:Q

409

:Q1

09:Q

209

:Q3

09:Q

410

:Q1

10:Q

210

:Q3

10:Q

411

:Q1

11:Q

211

:Q3

11:Q

412

:Q1

12:Q

212

:Q3

12:Q

413

:Q1

13:Q

213

:Q3

13:Q

414

:Q1

14:Q

214

:Q3

14:Q

4

Prior Peak was 2008:Q3 at $6.54 trillion

Recent trough (2009:Q1) was $6.23 trillion, down

5.3% from prior peak

Growth rates2011:Q3 over 2010:Q3: 4.1%2012:Q3 over 2011:Q3: 3.2%2013:Q3 over 2012:Q3: 3.6%2014:Q4 over 2013:Q4: 5.1%

90

Latest (2014:Q4) was $7.57 trillion, a new peak--$1.34 trillion above 2009 trough

Page 56: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$25

$30

$35

$40

$45

$50Wage & Salary DisbursementsWC NPW

91

Payroll Base* WC NWP

Payroll vs. Workers Comp Net Written Premiums, 1990-2014P

*Private employment; Shaded areas indicate recessions. WC premiums for 2014 are I.I.I. estimates..Sources: NBER (recessions); Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR ; NCCI; I.I.I.

Continued Payroll Growth and Rate Gains Suggest WC NWP Will Grow Again in 2015

7/90-3/91 3/01-11/0112/07-6/09

$Billions $Billions

WC premium volume dropped two years before

the recession began

WC net premiums written were down $14B or 29.3% to

$33.8B in 2010 after peaking at $47.8B

in 2005

Page 57: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

96

POSITIVE LABOR MARKET DEVELOPMENTS

Key Factors Driving Workers Compensation Exposure

96

Page 58: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

97

Average Weekly Hours of All Private Workers, Mar. 2006—Mar. 2015

*Seasonally adjustedNote: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics at http://www.bls.gov/data/#employment; National Bureau of Economic Research (recession dates); Insurance Information Institute.

33.5

33.6

33.7

33.8

33.9

34.0

34.1

34.2

34.3

34.4

34.5

34.6

34.7

34.8

'06 '07 '08 '09 '10 '11 '12 '13 '14 '15

Hours worked totaled 34.5 per week in March,

just shy of the 34.6 hours typically worked

before the “Great Recession”

Hours worked plunged during the recession,

impacting payroll

exposures

(Hours Worked)

Page 59: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

98

Average Hourly Wage of All Private Workers, Mar. 2006—Mar. 2015

*Seasonally adjustedNote: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics at http://www.bls.gov/data/#employment; National Bureau of Economic Research (recession dates); Insurance Information Institute.

$0.00

$5.00

$10.00

$15.00

$20.00

$25.00

$30.00

'06 '07 '08 '09 '10 '11 '12 '13 '14 '15

The average hourly wage was $24.86 in Mar. 2015,

up 17.2% from $21.22 when the recession began in Dec. 2007

Wage gains continued during the

recession, despite massive job losses

(Hourly Wage)

Page 60: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

99

ADVERSE LONG-TERMLABOR MARKET DEVELOPMENTS

Key Factors Harming Workers Compensation Exposure and the

Overall Economy

99

Page 61: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

100

Labor Force Participation Rate,Jan. 2002—March 2015*

*Defined as the percentage of working age persons in the population who are employed or actively seeking work.Note: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics at http://www.bls.gov/data/; National Bureau of Economic Research (recession dates); Insurance Information Institute.

62

63

64

65

66

67

68

'02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

Large numbers of people are exiting (or not returning to the

labor force)

Labor force participation

continues to shrink despite a falling

unemployment rate

Labor Force Participation as a % of Population

Page 62: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

101

Notes: Recessions indicated by gray shaded columns. Data are seasonally adjusted.Sources: Bureau of Labor Statistics http://www.bls.gov/news.release/empsit.a.htm ; NBER (recession dates); Ins. Info. Inst.

0

100

200

300

400

500

600

700

800

900

1,000

1,100

1,200

1,300

1,400

'94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

In recent good times, the number of discouraged workers ranged from 200,000-400,000 (1995-2000) or from 300,000-500,000 (2002-2007).

There were 738,000

discouraged workers in March 2015

Thousands

“Discouraged Workers” are people who have searched for work for so long in vain

that they actually stop searching and drop out of

the labor force

Number of “Discouraged Workers,”Jan. 2002—March 2015

Large numbers of people are exiting

(or not returning to) the labor force

Page 63: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

102

ProPublica/NPR Attack on Workers Compensation In March 2015, ProPublica/NPR published a series

entitled “The Demolition of Workers Comp”

Thesis: WC benefits have been hollowed out and that workers were often no longer well served by the system

Series relied on a number of anecdotal cases of claimants who believed they were adversely impacted

Claims 33 states have watered down benefits under the guise of “reform”

I.I.I. made forceful rebuttal, demonstrating that: Insurers spend $40B+ each year treating injured workers Workplace is materially safer, in part due to WC incentives Application of managed care to WC reduces cost with no

adverse impact on outcome (“blank check” unsustainable)

Page 64: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

CONSTRUCTION INDUSTRY OVERVIEW & OUTLOOK

103

The Construction Sector Is Critical to the Economy and the P/C Insurance Industry

103

Page 65: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

104

Value of New Private Construction: Residential & Nonresidential, 2003-2015*

Billions of Dollars

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

03 04 05 06 07 08 09 10 11 12 13 14 15*

Non ResidentialResidential

Private Construction Activity Is Moving in a Positive Direction though Remains Well Below Pre-Crisis Peak; Residential Dominates

$298.1

$15.0

$613.7

New Construction peaks at $911.8. in 2006

Trough in 2010 at $500.6B,

after plunging 55.1% ($411.2B)

2014: Value of new pvt. construction hits $698.2B as of Feb. 2015, up 40%

from the 2010 trough but still 23% below 2006 peak

104

$261.8

$238.8

$348.4

$349.9

*2015 figure is a seasonally adjusted annual rate as of February.Sources: US Department of Commerce http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Page 66: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

105

Value of Construction Put in Place, Feb. 2015 vs. Feb. 2014*

3.1%

13.9%

2.9%2.1% 1.8%

-2.1%

5.9%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

TotalConstruction

Total PrivateConstruction

Residential--Private

Non-Residential--

Private

Total PublicConstruction

Residential-Public

Non-Residential--

Public

Overall Construction Activity is Up, But Growth In the Private Sector Slowed in Late 2014 While Picking in the State/Local Sector Government

Sector as Budget Woes Ease in Some Jurisdictions

Growth (%)

Private sector construction activity is up in the

residential and nonresidential segments but

growth is sluggish

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Private: +1.8% Public: +3.1%Public sector

construction activity is finally beginning to pick up after years of

decline

Page 67: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

106

Value of Private Construction Put in Place, by Segment, Feb. 2015 vs. Feb. 2014*

13.1%

-0.1%

-1.7%

-10.3%

16.2%

-15.3%-16.8%

38.7%

21.4%

1.8%

-2.1%

5.9%9.6%

22.8%

-20%

-10%

0%

10%

20%

30%

40%

50%

To

tal

Pri

vate

Co

nstr

ucti

on

Resid

en

tial

To

tal

No

nre

sid

en

tial

Lo

dg

ing

Off

ice

Co

mm

erc

ial

Healt

h C

are

Ed

ucati

on

al

Reli

gio

us

Am

usem

en

t &

Rec.

Tra

nsp

ort

ati

on

Co

mm

un

icati

on

Po

wer/

Uti

lity

Man

ufa

ctu

rin

g

Private Construction Activity is Up in Many Segments, though the Key Residential Construction Sector Weakened in Late 2014/Early 2015; Mixed

Outlook for 2015, though Expansion Should Continue

Growth (%) Led by the Manufacturing and Office segments, Private nonresidential

sector construction activity continues to rising after plunging during the

“Great Recession.” Residential weakened.

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Page 68: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

107

Value of Public Construction Put in Place, by Segment, Feb. 2015 vs. Feb. 2014*

-16.5%

-0.3%

-10.7%

23.6%

6.6%2.8%

20.8%

7.1%

18.4%

-19.7%

3.1%

13.9%

2.9% 2.8%

26.5%

-30%

-20%

-10%

0%

10%

20%

30%

To

tal

Pu

bli

cC

on

str

ucti

on

Resid

en

tial

To

tal

No

nre

sid

en

tial

Off

ice

Co

mm

erc

ial

Healt

h C

are

Ed

ucati

on

al

Pu

bli

c S

afe

ty

Am

usem

en

t &

Rec.

Tra

nsp

ort

ati

on

Po

wer

Hig

hw

ay &

Str

eet

Sew

ag

e &

Waste

Dis

po

sal

Wate

r S

up

ply

Co

nserv

ati

on

&D

evelo

p.

Public Construction Activity is Beginning to Recover from its Long Contraction which Will Drive Demand in Many Commercial Insurance Lines

Growth (%)

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Public sector construction activity is down substantially in many segments, a situation that will likely persist, dragging

on public entity risk exposures

Amusement & Recreation, Sewage & Waste Disposal and

Commercial projects lead public sector construction

Page 69: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

109

$314.9$304.0

$286.4 $279.0 $271.4$280.0

$268.9

$216.1 $220.2$234.2

$255.4

$289.1$308.7

$0

$50

$100

$150

$200

$250

$300

$350

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*

($ Billions)

Government Construction Spending Peaked in 2009, Helped by Stimulus Spending, but Contracted As State/Local Governments Grappled with

Deficits and Federal Sequestration

Value of New Federal, State and Local Government Construction: 2003-2015*

*2014 figure is a seasonally adjusted annual rate as of December; http://www.census.gov/construction/c30/historical_data.html Sources: US Department of Commerce; Insurance Information Institute.

Construction across all levels of government

peaked at $314.9B in 2009

Austerity Reigns

Govt. construction MAY be turning a corner; still down

$46.0B or 14.6% since 2009 peak

Page 70: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

110

(Millions of Units)

New Private Housing Starts, 1990-2021F

1.4

81

.47 1

.62

1.6

41

.57

1.6

0 1.7

1 1.8

5 1.9

6 2.0

71

.80

1.3

60

.91

0.5

50

.59

0.6

1 0.7

8 0.9

21

.01 1

.16 1.3

0 1.4

11

.46

1.4

91

.52

1.5

2

1.3

51.4

61

.29

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F 18F 19F20F 21F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (4/15 and 3/15); Insurance Information Institute.

Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk

Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction

for several more years

Page 71: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

111

Construction Employment,Jan. 2010—March 2015*

*Seasonally adjusted.Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

5,58

15,

522

5,54

25,

554

5,52

75,

512

5,49

75,

519

5,49

95,

501

5,49

75,

468

5,43

5 5,47

85,

485

5,49

75,

524

5,53

05,

547

5,54

65,

583

5,57

65,

577

5,61

25,

629

5,62

95,

628

5,62

75,

608

5,62

35,

632

5,64

15,

649

5,66

85,

684

5,72

45,

746 5,79

85,

815

5,81

35,

833

5,85

65,

854

5,86

65,

893

5,91

85,

953

5,93

7 6,00

66,

032

6,06

2 6,10

36,

114

6,12

16,

152

6,16

96,

191

6,20

16,

231 6,27

5 6,31

66,

345

6,34

4

5,400

5,500

5,600

5,700

5,800

5,900

6,000

6,100

6,200

6,300

6,400

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

0M

ar-1

2A

pr-1

2M

ay-1

2Ju

n-12

Jul-1

2A

ug-1

2S

ep-1

2O

ct-1

2N

ov-1

2D

ec-1

2Ja

n-13

Feb

-13

Mar

-13

Apr

-13

May

-13

Jun-

13Ju

l-13

Aug

-13

Sep

-12

Oct

-13

Nov

-13

Dec

-13

Jan-

14F

eb-1

4M

ar-1

4A

pr-1

4M

ay-1

4Ju

n-14

Jul-1

4A

ug-1

4S

ep-1

4O

ct-1

4N

ov-1

4D

ec-1

4Ja

n-15

Feb

-15

Mar

-15

Construction employment is +990,000 above

Jan. 2011 (+16.7%) trough

(Thousands)

Construction and manufacturing employment constitute 1/3 of all WC payroll exposure.

Page 72: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

112

Construction Employment, Jan. 2003–March 2015

Note: Recession indicated by gray shaded column.Sources: U.S. Bureau of Labor Statistics; Insurance Information Institute.

5,000

5,500

6,000

6,500

7,000

7,500

8,000

'03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

The “Great Recession” and housing bust destroyed 2.3 million constructions jobs

The Construction Sector Was a Growth Leader in 2014 as the Housing Market, Private Investment and Govt. Spending Recover. WC Insurers Will Benefit.

Construction employment troughed at 5.435 million in

Jan. 2011, after a loss of 2.291 million jobs, a 29.7% plunge

from the April 2006 peak

112

Construction employment

peaked at 7.726 million in April 2006

(Thousands) Construction employment as of Mar. 2015 totaled 6.344 million, an

increase of 990,000 jobs or 16.7% from

the Jan. 2011 trough

Gap between pre-recession

construction peak and today: 1.38 million jobs

Page 73: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

MANUFACTURING SECTOR OVERVIEW & OUTLOOK

113

The U.S. Is Experiencing a Mini Manufacturing Renaissance but Headwinds from Weak Export

Markets and Strong Dollar Have Hurt

113

Page 74: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

115

Manufacturing Growth for Selected Sectors, 2015 vs. 2014*

-0.5%

2.0%

-2.2%

6.3%

-9.7%

2.3%

-34.0%

-4.1%-2.4%

8.8%

-3.7%

3.0%

9.7%

0.1%3.1%

-40%-35%-30%-25%-20%-15%-10%

-5%0%5%

10%15%

All

Ma

nu

fact

uri

ng

Du

rab

le M

fg.

Wo

od

Pro

du

cts

Pri

ma

ryM

eta

ls

Fa

bri

cate

dM

eta

ls

Ma

chin

ery

Ele

ctri

cal

Eq

uip

.

Co

mp

ute

rs &

Ele

ctro

nic

s

Tra

nsp

ort

atio

nE

qu

ip.

No

n-D

ura

ble

Mfg

.

Fo

od

Pro

du

cts

Pe

tro

leu

m &

Co

al

Ch

em

ica

l

Pla

stic

s &

Ru

bb

er

Te

xtile

Pro

du

cts

Manufacturing Is Expanding in Many Sectors But Declining Energy Prices Are Dragging Down Industry Figures. Continued Gortwh Across a Number of

Sectors that Will Contribute to Growth in Insurable Exposures Including: WC, Commercial Property, Commercial Auto and Many Liability Coverages

Growth (%)

Manufacturing of durable goods is stronger than

nondurables in 2015

*Seasonally adjusted; Date are YTD comparing data through February 2015 to the same period in 2014.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Durables: +3.0% Non-Durables: -9.7%

Impact of falling energy prices

Page 75: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Manufacturing Employment,January 2010—March 2015*

Jan-

10

Apr-1

0

Jul-1

0

Oct-1

0

Jan-

11

Apr-1

1

Jul-1

1

Oct-1

1

Jan-

12

Apr-1

2

Jul-1

2

Oct-1

2

Jan-

13

Apr-1

3

Jul-1

3

Oct-1

3

Jan-

14

Apr-1

4

Jul-1

4

Oct-1

4

Jan-

1511,250

11,500

11,750

12,000

12,250

12,50011,4

62

11,4

53

11,4

58

11,4

93

11,5

27

11,5

43

11,5

71

11,5

50

11,5

57

11,5

57

11,5

81

11,5

92

11,6

20

11,6

53

11,6

75

11,7

04

11,7

11

11,7

23

11,7

55

11,7

63

11,7

66

11,7

73

11,7

71

11,7

98

11,8

37

11,8

59

11,9

01

11,9

16

11,9

28

11,9

39

11,9

79

11,9

56

11,9

42

11,9

47

11,9

51

11,9

65

11,9

82

12,0

04

12,0

07

12,0

01

11,9

94

11,9

91

11,9

82

11,9

90

11,9

93

12,0

11

12,0

46

12,0

53

12,0

61

12,0

81

12,0

85

12,0

94

12,1

03

12,1

30

12,1

54

12,1

57

12,2

14

12,2

37

12,2

82

12,3

01

12,3

18

12,3

20

12,3

19

116

Thousands In the past 5 years (from January 2010) manufacturing employment

is up (+857,000 or +7.5%)and still growing.

Manufacturing employment is a surprising source of strength in the economy. Employment in the sector is at a multi-year high.

*Seasonally adjusted; Feb. and Mar. 2015 are preliminarySources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

Page 76: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

58

.35

7.1

60

.45

9.6

57

.85

5.3

55

.15

5.2

55

.3 56

.9 58

.25

8.5

60

.86

1.4

59

.75

9.7

54

.2 55

.85

1.4 52

.55

2.5

51

.85

2.2 53

.1 54

.15

1.9 5

3.3 54

.15

2.5

50

.25

0.5

50

.7 51

.65

1.7

49

.95

0.2

53

.1 54

.2

50

.74

9.0 5

0.9

55

.45

5.7

56

.25

6.4

57

.05

6.5

51

.3 53

.25

3.7 54

.95

5.4

55

.3 57

.1 59

.05

6.6

59

.05

8.7

53

.55

2.9

51

.5

51

.3

40

45

50

55

60

65

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-

Jan-

11F

eb-1

1M

ar-1

1A

pr-1

1M

ay-1

1Ju

n-11

Jul-1

1A

ug-1

1S

ep-1

1O

ct-1

1N

ov-1

1D

ec-

Jan-

12F

eb-1

2M

ar-1

2A

pr-1

2M

ay-1

2Ju

n-12

Jul-1

2A

ug-1

2S

ep-1

2O

ct-1

2N

ov-1

2D

ec-

Jan-

13F

eb-1

3M

ar-1

3A

pr-1

3M

ay-1

3Ju

n-13

Jul-1

3A

ug-1

3S

ep-1

3O

ct-1

3N

ov-1

3D

ec-

Jan-

14F

eb-1

4M

ar-1

4A

pr-1

4M

ay-1

4Ju

n-14

Jul-1

4A

ug-1

4S

ep-1

4O

ct-1

4N

ov-1

4Ja

n-15

Feb

-15

Mar

-15

ISM Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through March 2015

The manufacturing sector expanded for 61 of the 63 months from Jan. 2010 through Mar. 2015. Pace of recovery has been uneven due to the

rising dollar and economic weakness in Europe and China.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/mfgrob.cfm; Insurance Information Institute.

Manufacturing continued to expand throughout 2014

117

Page 77: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

66%

68%

70%

72%

74%

76%

78%

80%

82%

Ma

r 0

1

Ju

n 0

1S

ep

De

c

Ma

r 0

2J

un

02

Se

pD

ec

Ma

r 0

3

Ju

n 0

3S

ep

De

cM

ar

04

Ju

n 0

4

Se

pD

ec

Ma

r 0

5J

un

05

Se

p

De

cM

ar

06

Ju

n 0

6S

ep

De

c

Ma

r 0

7J

un

07

Se

pD

ec

Ma

r 0

8

Ju

n 0

8S

ep

De

cM

ar

09

Ju

n 0

9

Se

pD

ec

Ma

r 1

0J

un

10

Se

p

De

cM

ar

11

Ju

n 1

1S

ep

De

c

Ma

r 1

2J

un

12

Se

pD

ec

Ma

r 1

3

Ju

n 1

3S

ep

De

c

Ma

r 1

4J

un

14

Se

p

De

c

Recovery in Capacity Utilization is a Positive Sign for Commercial Exposures

Source: Federal Reserve Board statistical releases at http://www.federalreserve.gov/releases/g17/Current/default.htm. 119

Percent of Industrial Capacity

Hurricane Katrina

March 2001-November 2001

recession

“Full Capacity” The US operated at 78.9% of industrial capacity in Feb. 2015, well above the June

2009 low of 66.9% but is still below pre-recession levels.

March 2001 through Feb. 2015

119

December 2007-June 2009 Recession

The closer the economy is to operating at “full

capacity,” the greater the inflationary pressure

Page 78: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

ENERGY SECTOR: OIL & GAS INDUSTRY FUTURE IS BRIGHT

BUT VOLATILE

121

US Is Becoming an Energy Powerhouse but Fall in Prices

Will Have Negative Impact

121

Page 79: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

5.19 5.08 5.00 5.35 5.47 5.656.49

7.44

8.679.31 9.53

5.09

0

2

4

6

8

10

12

U.S. Crude Oil Production, 2005-2016P

Source: Energy Information Administration, Short-Term Energy Outlook (January 15, 2015) , Insurance Information Institute.

Millions of Barrels per Day

Crude oil production in the U.S. is expected to increase by 90.6% from 2008 through 2016—and could overtake

Saudi Arabia as the world’s largest oil producer

Page 80: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

124

Oil & Gas Extraction Employment,Jan. 2010—March 2015*

*Seasonally adjustedSources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

156.

415

6.4

156.

715

7.6

158.

715

7.8

158.

015

9.5

160.

016

1.5

161.

216

1.2

163.

116

4.4

166.

6 169.

317

0.1

171.

017

2.5

173.

6 176.

317

8.2

178.

518

0.9

181.

318

2.3

184.

718

5.2

186.

218

7.8

188.

618

9.3

189.

418

9.4

190.

519

2.2

193.

119

4.6

194.

019

3.8

193.

119

2.5

193.

019

3.4

193.

319

3.1

194.

019

4.0

194.

019

5.4

193.

719

4.6

196.

419

7.6

198.

619

8.4

199.

420

1.5

201.

020

1.2

199.

419

8.0

198.

3

150

160

170

180

190

200

210

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

1M

ar-1

2A

pr-1

2M

ay-1

2Ju

n-12

Jul-1

2A

ug-1

2S

ep-1

2O

ct-1

2N

ov-1

2D

ec-1

2Ja

n-13

Feb

-13

Mar

-13

Apr

-13

May

-13

Jun-

13Ju

l-13

Aug

-13

Sep

-13

Oct

-13

Nov

-13

Dec

-13

Jan-

14F

eb-1

4M

ar-1

4A

pr-1

4M

ay-1

4Ju

n-14

Jul-1

4A

ug-1

4S

ep-1

4O

ct-1

4N

ov-1

4D

ec-1

4Ja

n-15

Feb

-15

Mar

-15

Despite recent declines, Oil and gas extraction employment is

still up 26.8% since Jan. 2010 as the energy sector booms.

Domestic energy production is essential to any robust

economic recovery in the US.

(Thousands) After peaking at its highest level since 1986, O&G employment is

falling as oil and gas prices decline

Page 81: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Workers Compensation Operating Environment

125

Workers Comp Results Have Improved Substantially in Recent Years

125

Page 82: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Workers Compensation Combined Ratio: 1994–2014E

102.

0

97.0 10

0.0

101.

0

112.

6

108.

6

105.

1

102.

7

98.5

103.

5

104.

5 110.

6 115.

0

115.

0

108.

0

101.

0

96.0

121.

7

107.

0

115.

3

118.

2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F

Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 2007-

2010/11 and Were the Worst They Had Been in a Decade. Sources: A.M. Best (1994-2009); NCCI (2010-2014F) and are for private carriers only; Insurance Information Institute. 126

WC results have improved markedly

since 2011

Page 83: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Workers Compensation Premium: Third Consecutive Year of IncreaseNet Written Premium

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 130

10

20

30

40

50

31.0 31.3 29.8 30.5 29.126.3 25.2 24.2 23.3 22.3

25.0 26.129.2 31.1

34.737.8 38.6 37.6

33.830.3 29.9

32.335.1 37.0

35.3 35.734.3 35.4

33.6

30.128.5

26.9 25.9 25.0

28.6

32.1

37.7

42.3

46.547.8

46.544.3

39.3

34.6 33.836.4

39.641.9

State Funds ($ B)

Private Carriers ($ B)

Pvt. Carrier NWP growth was +5.4% in 2013 and

8.7% in 2012

$ Billions

Calendar Yearp Preliminary

Source: 1990–2013p Private Carriers, Annual Statement Data, NCCI.1996–2013p State Funds: AZ, CA, CO, HI, ID, KY, LA, MD, MO, MT, NM, OK, OR, RI, TX, UT Annual Statements

State Funds available for 1996 and subsequent

Page 84: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

128

2013 Workers Compensation Direct Written Premium Growth, by State*

PRIVATE CARRIERS: Overall 2013 Growth = +5.4%

*Excludes monopolistic fund states (in white): OH, ND, WA and WY.Source: NCCI.

While growth rates varied widely, all states experienced positive growth in 2013

Page 85: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Workers Compensation Lost-Time Claim Frequency Declined in 2013Lost-Time Claims

129

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13P-10

-8

-6

-4

-2

0

2

4

6

8

10

12

-4.2 -4.4

-9.2

0.3

-6.5

-4.5

0.5

-3.9

-2.3

-4.5

-6.9

-4.5 -4.1 -3.7

-6.6

-4.5

-2.2

-4.3

-5.7

11

-4

-6.1

-2.0

3.5

-1

AdjustedIndicated

Frequency Change: 2007—2012

Contracting: 7.97.1 -9.3%

Manufacturing: 13.612.0 -11.8%

Percent

Accident Year*Adjustments primarily due to significant audit activity.2013p: Preliminary based on data valued as of 12/31/20131991–2012: Based on data through 12/31/2012, developed to ultimateBased on the states where NCCI provides ratemaking services, including state funds; excludes high deductible policiesFrequency is the number of lost-time claims per $1M pure premium at current wage and voluntary loss cost levelSource: NCCI.

Cumulative Change of –55.4%(1991–2011 adj.)

Page 86: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Workers Compensation Medical SeverityModerate Increase in 2013

130

Accident Year

Annual Change 1991–1993: +1.9%Annual Change 1994–2001: +8.9%Annual Change 2002–2010: +6.0%

Average Medical Cost per Lost-Time ClaimMedicalClaim Cost ($000s)

$8

.1

$8

.2

$8

.1

$8

.8

$9

.1

$9

.8

$1

0.8

$11

.7

$1

2.9

$1

3.9

$1

5.7

$1

7.1

$1

8.4

$1

9.4

$2

1.0

$2

2.2

$2

3.5

$2

5.1

$2

6.1

$2

6.4

$2

7.1

$2

7.9

$2

8.8

+6.8%+1.3%-2.1%+9.0%+5.1%

+7.4%+10.1%

+8.3%+10.6%

+7.3%

+13.5%

+8.8%+7.7%

+5.4%

+7.8%+5.8%

+6.1%

+6.8%+4.0%+1.2%

+2.6%+3.0%

+3%

5

10

15

20

25

30

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13p

2013p: Preliminary based on data valued as of 12/31/2013.1991-2012: Based on data through 12/31/2012, developed to ultimateBased on the states where NCCI provides ratemaking services including state funds, excluding WV; Excludes high deductible policies.

Cumulative Change = 256%(1991-2013p)

Annual Change 1991–1993: +1.9%Annual Change 1994–2001: +8.9%Annual Change 2002–2013: +5.2%

Accident Year

Page 87: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Workers CompensationChange in Medical Severity Comparison to Change in Medical Consumer Price Index (CPI)

131

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013p

0

2

4

6

8

10

12

14

16

5.1

7.4

10.1

8.3

10.6

7.3

13.5

8.8

7.7

5.4

7.8

5.8 6.16.8

4.0

1.2

2.63.0 3

4.5

3.52.8

3.2 3.54.1

4.6 4.74.0

4.4 4.2 4.04.4

3.73.2 3.4

3.03.7

2

Change in Lost-Time Medical Claim Severity

Change in US Medical CPI

Change in lost-time medical claim severity, 2013p: Preliminary based on data valued as of 12/31/20131995–2012: Based on data through 12/31/2012, developed to ultimate; excludes high deductible policiesAverage severity for the states where NCCI provides ratemaking services, including state funds; excluding WVSources: NCCI from US Medical CPI: US Bureau of Labor Statistics (BLS)

Percent Change

Year

Page 88: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

4.5%

3.5%2.8%

3.2%3.5%4.1%

4.6%4.7%4.0%

4.4%4.2%4.0%4.4%

3.7%3.2%3.4%

3.0% 3.0%

5.1%

7.4%

10.1%10.6%

13.5%

5.4%

7.8%

6.1%6.8%

4.0%

3.0%

2.0%

4%

3%

1.2%

5.8%

8.8%

7.7%

7.3%

8.3%

0%

2%

4%

6%

8%

10%

12%

14%

16%

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13p

Change in Medical CPI

Change Med Cost per Lost Time Claim

WC Medical Severity Generally Outpaces the Medical CPI Rate

Sources: Med CPI from US Bureau of Labor Statistics, WC med severity from NCCI based on NCCI states.

Average annual increase in WC medical severity form 1995 through 2011 was well above the medical CPI (6.8% vs. 3.8%), but

the gap is narrowing.

Page 89: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

U.S. Health Care Expenditures,1965–2022F

65 67 69 71 73 75 77 79 81 83 85 87 89 91 93 95 97 99 01 03 05 07 09 11 13 15 17 19 21

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$42.

0$4

6.3

$51.

8$5

8.8

$66.

2$7

4.9

$83.

2$9

3.1

$103

.4$1

17.2

$133

.6$1

53.0

$174

.0$1

95.5

$221

.7$2

55.8

$296

.7$3

34.7

$369

.0$4

06.5

$444

.6$4

76.9

$519

.1$5

81.7

$647

.5$7

24.3

$791

.5$8

57.9

$921

.5$9

72.7

$1,0

27.4

$1,0

81.8

$1,1

42.6

$1,2

08.9

$1,2

86.5

$1,3

77.2

$1,4

93.3

$1,6

38.0

$1,7

75.4

$1,9

01.6

$2,0

30.5

$2,1

63.3

$2,2

98.3

$2,4

06.6

$2,5

01.2

$2,6

00.0

$2,7

00.7

$2,8

06.6

$2,9

14.7

$3,0

93.2

$3,2

73.4

$3,4

58.3

$3,6

60.4

$3,8

89.1

$4,1

42.4

$4,4

16.2

$4,7

02.0

$5,0

08.8

U.S. health care expenditures have been on a relentless climb for most of the past half century, far outstripping population growth,

inflation of GDP growth

134

From 1965 through 2013, US health care expenditures had

increased by 69 fold. Population growth over the same period increased by a factor of just 1.6. By 2022, health spending will have

increased 119 fold.

$ Billions

Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

Page 90: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22

National Health Care Expenditures as a Share of GDP, 1965 – 2022F*

Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

1965 5.8%

Health care expenditures as a share of GDP rose from 5.8% in 1965 to 18.0% in 2013 and are expected to

reach 19.9% of GDP by 2022

% of GDP

2022 19.9%

1980: 9.2%

1990: 12.5%

2000: 13.8%

2010: 17.9%

Since 2009, heath expenditures as a %

of GDP have flattened out at about 18%--the

question is why and will it last?

Page 91: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

136

DISTRIBUTION TRENDS

Distribution by Channel Type Continues to Evolve Rapidly

Page 92: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

138

Personal Lines Distribution Channels, Direct vs. Independent Agents

Source: Insurance Information Institute; based on data from Conning and A.M. Best.

0%

10%

20%

30%

40%

50%

60%

70%

80%

72 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13

Direct Independent Agents

Independent agents have lost personal lines market share since the early 1970s. Although the

trend has slowed, it may be accelerating again.

Page 93: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

139

Commercial P/C Distribution Channels, Direct vs. Independent Agents

Source: Insurance Information Institute; based on data from Conning and A.M. Best.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

72 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13

Direct Independent Agents

Independent agents have seen only modest erosion in commercial lines market share in

recent decades

Page 94: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

140

Likelihood of small US businesses buying insurance online directly from the insurer, overall and by annual company revenue, in 2013

Source: Swiss Re from “Voice of the Small Commercial Insurance Consumer Survey.” Deloitte, March (2013)

Proportion of Businesses Interested in Buying Insurance Online

Interest diminishes

with account size

Page 95: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

147

The Affordable Care Act & Implications for

P/C Insurance

147

The ACA Is Now Being Fully Implemented; Consequences for P/C Insurance Are Yet to Be Determined

Page 96: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

148

Projected Number of People with No Health Insurance, 2013—2022*

31

55

4437

30

5

15

25

35

45

55

65

2013E 2014F 2015F 2018F 2022F

Millions

The projected decline in the uninsured population is very sensitive to the enrollment rate under the Affordable Care Act

By 2018 the number of people under age 65 without

insurance is expected to drop by 25 million (~45%)

148

*Under age 65.Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

Page 97: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

Issue Concern Contravening Argument

Surge in People Covered by Health Insurance

• System is overwhelmed

• MD shortage

• Patient care adversely impacted

• Over time, people will have access to preventative care, improving the general health of the population

• Greater use of PA’s, etc.

Electronic Health Records

• Cost

• Computerization of patient data could help flag issues and improve risk management and improve patient outcomes

Claim Shifting• Provider/patient may

prefer claim handled via WC system

• Reduction in uninsured population reduces shifting

Reimbursement Rates

• Cuts in MC reimbursement rates could makes docs less willing to take WC claims

• Impact would be short-lived. All MC-linked states already boost WC reimbursements

Source: Insurance Information Institute research; WCRI. 149

A Few Potential Impacts of the ACA on Workers Compensation

Page 98: Workers Compensation: Trends, Challenges and Opportunities Charleston, SC April 14, 2015 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance

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153