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Page 1: work ~ hb

Heather Black

[email protected]

(585) 329-8063

67-1 Glenora Gardens

Rochester, NY 14615

Summary

Experienced Retail Manager proficient at problem solving, customer service, store operations, hiring and training reliable, quality staff

Skills

• Retail inventory management

• Excellent written and verbal communication skills

• Goal-oriented

• Strong networking skills

• Exceptional leader

• Team-oriented

• Conflict resolution

• Store operations

• Visual Merchandising

• Adaptability

• Efficient under pressure, always meets deadlines

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Accomplishments

Promoted to Store Manager after one year in the Assistant Manager position

Awarded "District All Star" in 2014

Successfully staffed three store locations from assoicates to assitant managers

Employment History

04/2015- Current Assistant Store Manager Aeropostale Rochester, NY

05/2014-02/2015 Store Manager Crazy 8 Rochester, NY

01/2013-05/2014 Assistant Store Manager Crazy 8, Rochester NY

02/2012-01/2013 Front Desk Receptionist Q Dental Group, Rochester NY

10/2008 – 06/2011 Lead Technician Flextronics, Rochester, NY

Education

Graduate of Greece Olympia High School

Graduated with Honors and Distinction