Work Culture and Ethics{97-03}

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    Work culture and ethicsWork culture and ethics Presented by:Presented by:--(group 3)(group 3)

    PriyankaPriyanka KalraKalra PromilaPromila

    PriyankaPriyanka SharmaSharma

    PremPrem PuneetPuneet

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    Examples of work cultureExamples of work culture

    Improving communications betweenImproving communications between

    management and staff in both directions.management and staff in both directions.

    Consulting employees and their representativesConsulting employees and their representativesabout their jobs and any changes to them.about their jobs and any changes to them.

    Identifying and removing stress factors from theIdentifying and removing stress factors from the

    workplace.workplace.

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    Types of work cultureTypes of work culture

    There are many different work cultures,There are many different work cultures,reflecting the differences between :reflecting the differences between :skilled and unskilled labor, professional, whiteskilled and unskilled labor, professional, white--

    collar, and service work,collar, and service work,ANDAND workers' identities byworkers' identities by -- race, gender, age, andrace, gender, age, and

    ethnicity. Work cultures have also changed asethnicity. Work cultures have also changed as

    the nature of work has transformed over thethe nature of work has transformed over thepast 100 years.past 100 years.

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    Organisation CultureOrganisation Culture

    Organization culture can be a set ofOrganization culture can be a set of

    key values , assumptions,key values , assumptions,understandings and norms that isunderstandings and norms that is

    shared by members of anshared by members of an

    organization.organization.

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    Culture and Organizational DesignCulture and Organizational Design

    Culture must fit strategy and structureCulture must fit strategy and structure

    Four overall types of culture:Four overall types of culture:

    Adaptability: external focus, dynamic environmentAdaptability: external focus, dynamic environment Clan: Internal focus, dynamic environmentClan: Internal focus, dynamic environment

    Mission: external focus, stable environmentMission: external focus, stable environment

    Bureaucratic: internal focus, stable environmentBureaucratic: internal focus, stable environment

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    How are organizational culturesHow are organizational cultures

    formed?formed? Begin with ideas and values of foundersBegin with ideas and values of founders

    Over time, some of the ideas and values becomeOver time, some of the ideas and values become

    institutionalizedinstitutionalized TodayTodayyou will design your initial ideas andyou will design your initial ideas and

    valuesvalues

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    How are cultures passed on to newHow are cultures passed on to new

    employees?employees?

    Socialization:Socialization: a process in which newcomers to aa process in which newcomers to a

    social group or other social entity aresocial group or other social entity are

    transformed from outsiders to functioning,transformed from outsiders to functioning,

    participating, and effective insiders of that entityparticipating, and effective insiders of that entity

    Different characteristics of socialization:Different characteristics of socialization:--

    Collective vs individualCollective vs individual

    Formal vs informalFormal vs informal

    Sequential vs randomSequential vs random

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    What are the critical functions ofWhat are the critical functions of

    organizational cultures?organizational cultures? Internal integrationInternal integration

    Helps organizational members work togetherHelps organizational members work together

    effectivelyeffectively

    External adaptationExternal adaptation

    Helps organizations survive by adapting to externalHelps organizations survive by adapting to external

    factorsfactors

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    Cultural forms:

    Observable ways in

    which members of cultures

    express cultural values

    Cultural forms:

    Observable ways in

    which members of

    cultures express

    cultural values

    Cultural

    substance:

    Shared systems

    of Beliefs, Norms,

    and Values

    Levels of Cultures

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    Levels ofOrganisationLevels ofOrganisation

    CultureCultureLevel 1Level 1VISIBLE:VISIBLE:That can be seen at the surfaceThat can be seen at the surface

    level.level.

    --dress codesdress codes

    --office layout [ open office]office layout [ open office]

    --symbolssymbols

    --slogansslogans--ceremoniesceremonies

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    LEVEL 2LEVEL 2--

    INVISIBLEINVISIBLE :That can be cannot be seen but:That can be cannot be seen but

    only felt.only felt.

    --stories about people performancestories about people performance

    --corporate mission statementscorporate mission statements--recruitment/selection [ methods used]recruitment/selection [ methods used]

    --fairness in treatmentfairness in treatment

    --social equalitysocial equality--risk taking in business dealsrisk taking in business deals

    --disciplinediscipline

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    MeaningOfEthicsMeaningOfEthics

    The word ethics is derived from the Greek wordThe word ethics is derived from the Greek word ethosethos (character)(character), and, and

    from the Latin wordfrom the Latin word moresmores (customs)(customs). Together they combine to define. Together they combine to define

    how individuals choose to interact with one another.how individuals choose to interact with one another.

    EthicsEthics involves a discipline that examines goodinvolves a discipline that examines goodor bad practices within the context of a moralor bad practices within the context of a moral

    duty.duty.

    Business ethicsBusiness ethics include practices and behaviorsinclude practices and behaviors

    that are good or bad.that are good or bad.

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    Two Key Branches of EthicsTwo Key Branches of Ethics

    Descriptive ethicsDescriptive ethics involves describing,involves describing,

    characterizing and studying moralitycharacterizing and studying morality What isWhat is

    Normative ethicsNormative ethics involves supplying andinvolves supplying and

    justifying moral systemsjustifying moral systems What should beWhat should be

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    Codes do not produce ethical behavior.Codes do not produce ethical behavior.

    Our ethics tend to flow from our coreOur ethics tend to flow from our corevalues.values.

    People have intrinsic worth.People have intrinsic worth.

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    Misuse of the intellectual property systems to stifleMisuse of the intellectual property systems to stiflecompetition: patent misuse, copyright misusecompetition: patent misuse, copyright misuse

    Employee raidingEmployee raiding: the practice of attracting key employees: the practice of attracting key employeesaway from a competitor to take unfair advantage of theaway from a competitor to take unfair advantage of theknowledge or skills they may possess.knowledge or skills they may possess.

    The practice of employing all the most talented people in aThe practice of employing all the most talented people in aspecific field, regardless of need, in order to prevent anyspecific field, regardless of need, in order to prevent anycompetitors employing them.competitors employing them.

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    Ethics of human resourceEthics of human resource

    managementmanagement

    DiscriminationDiscrimination PrivacyPrivacy

    Occupational safety and healthOccupational safety and health..

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    Ethics of accounting and financialEthics of accounting and financial

    informationinformation

    Misleading financial analysisMisleading financial analysis

    Securities fraudSecurities fraud Executive compensationExecutive compensation

    BriberyBribery

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    Diagnose the reward systemDiagnose the reward system

    Analyze rules and proceduresAnalyze rules and procedures

    Training and educationTraining and education

    Develop investigative structuresDevelop investigative structures

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    THANK YOUTHANK YOU