Learner name:

Learner number:

Y/504/1608

VRQ

UV21459

Work based experience

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy, Hospitality and Catering and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DfES and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

UV21459Work-based experience

The aim of this unit is to develop your knowledge and understanding of what is required to complete a work-based experience placement. You will learn how to prepare for work experience, to plan your journey to work, understand your roles and responsibilities whilst at work, learn the importance of working safely and how to apply for work-based experience placement. Part of this unit will also cover how to evaluate your work based experience.

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GLH

Credit value

Level

Observation(s)

External paper(s)

60

6

2

2

0

On completion of this unit you will:

Learning outcomes

Evidence requirements

Work-based experience

1. Be able to complete work-based experience

2. Be able to work safely

3. Be able to apply for work-based experience

4. Be able to prepare for work-based experience

5. Be able to plan journey to work

6. Be able to evaluate work-based experience

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You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.

4. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used.

5. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes in this unit. All outcomes must be achieved.

6. External paper There is no external paper requirement for this unit.

1. Environment Evidence for this unit may be gathered within the workplace or realistic working environment (RWE).

2. Simulation Simulation may be used in this unit, where no naturally occurring evidence is available.

3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least two occasions. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

Achieving observation outcomes Achieving range

Achieving observations and range

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Your assessor will observe your performance of practical tasks. The minimum number of competent observations required is indicated in the Evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through professional discussion and/or oral questioning. This evidence will be recorded by your assessor in written form or by other appropriate means.

Your assessor will sign off a learning outcome when all criteria have been competently achieved.

There is no range section that applies to this unit.

4

Outcome 1

Observations

You can:

*May be assessed by supplementary evidence.

Be able to complete work-based experience

a. Follow instructions to complete tasks in the workplace for which you are responsible

b. Arrive at work on time

c. Take breaks at agreed times

d. Communicate with others in the workplace

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Observation 1 2 OptionalDate achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

Outcome 2

You can:

a. Follow safety rules, regulations, codes of practice and procedure to work safely in the workplace

Be able to work safely

*May be assessed by supplementary evidence.

Observation 1 2 OptionalDate achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

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Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*:

• Projects• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies• Professional discussion

When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic.

*This is not an exhaustive list.

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Knowledge

Outcome 1

Be able to complete work-based experience

You can: Portfolio reference

e. Outline limits of your responsibilities in the workplace

f. Describe the roles of different people and/or departments in the workplace

g. Explain the need for good workplace communication

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Outcome 2

Be able to work safely

You can: Portfolio reference

b. Identify where health and safety information can be obtained in your workplace

c. Explain why health and safety in the workplace is important

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Outcome 3

Be able to apply for work-based experience

You can: Portfolio reference

a. Describe the benefits of work-based experience

b. Identify possible work-based experience options

c. Produce an application for a work-based experience placement

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Outcome 4

Be able to prepare for work-based experience

You can: Portfolio reference

a. Describe activities undertaken by your work-based experience provider

b. Identify skills that you hope to gain on work-based experience

c. Select what clothing would be appropriate to wear for your work-based experience placement

d. Give reasons for choice of clothing

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Outcome 5

Be able to plan journey to work

You can: Portfolio reference

a. Find out the different ways to get to your work-based experience

b. Explain the most suitable mode of transport to use

c. Estimate how long the journey will take

d. Estimate when to leave home to arrive at a suitable time

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Outcome 6

Be able to evaluate work-based experience

You can: Portfolio reference

a. Describe what you enjoyed about work-based experience

b. Describe what you least enjoyed about your work-based experience

c. Identify what you have learnt from work-based experience

d. Describe how the work-based experience could have been improved

e. Explain how you are going to build on this experience

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Outcome 1: Be able to complete work-based experience

Unit content

This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content.

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Following instructions to complete tasks in the workplace: Follow work/task sheet, watch demonstration, ask for support when necessary, accept supervision, be prepared for quality checks.

Arrive at work on time: Punctuality, shows commitment, organised, motivated, keen, reliable.

Take breaks at agreed times: Follow business policy, legal requirement, health and safety requirement, combats fatigue/stress, follow rota for breaks, ensures business remains open, work covered, location of staff in case of emergency.

Communicate with others in the workplace: Follow business rules for communication, be mindful of others’ workload, maintain good atmosphere, happy environment, be considerate, helpful, be clear, avoid technical language, always respond, consider confidentiality.

Verbal – speaking (tone of voice, the language you use, how quickly and clearly), questioning (open, closed, probing).

Non-verbal – body language, positive attitude (your posture, facial expressions, hand gestures, the distance you stand), listening (be patient, try to understand).

Written – emails, memo, visual aids.

Knowing the limits of own responsibilities in the workplace: Follow set duties/job description, work safely, do not endanger others through actions,

do not undertake tasks outside own limitations, if in doubt consult with team leader/supervisor/manager/owner.

Describe the roles of different people and/or departments in the workplace: Job descriptions, co-worker, team, team leader, supervisor, manager, area manager, administration, PR, sales, marketing, HR, training team, business owner, area manager.

Explain the need for good workplace communication: Information, communication, understanding, instructions, conducive/friendly atmosphere, awareness, progress, motivation.

Outcome 2: Be able to work safely

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Follow safety rules, regulations, codes of practice and procedures to work safely in the workplace: Legal requirement, induction procedure, read information carefully, ensure full understanding, follow business policies and procedures, whole business actively working towards safe environment for all.

Where health and safety information can be obtained in the workplace: Health and safety booklet, good practise folder (policies/procedures), wall posters, warning stickers in appropriate areas, induction training/booklet, caution/hazard signs, other members of staff.

Why health and safety in the workplace is important: Legal requirement for business, minimise risks, reduce injuries, spot potential hazards/dangers, work safely, do not endanger others through actions, provide a safe working environment, know level of responsibilities for health and safety, avoid litigation.

Outcome 3: Be able to apply for work-based experience

Benefits of work-based experience: Understanding of job role, try out different career, develop a range of skills, fact finding exercise, explore career options, personal development, enhance your CV, improve employment opportunities, prospective future employer, gain useful contacts/knowledge.

Work-based experience options:

Work placement – a period of work experience, paid, unpaid, part of a study programme.

Internship – a short-term placement in an organisation.

Work-based project – a specific set of assessed activities carried out on the employer’s premises.

Work shadowing – observing another member of staff in an organisation to

understand the nature of their role and responsibilities.

Voluntary work – unpaid work, usually carried out in your own time.

Application for a work-based experience placement: Name, address, contact information, personal statement, personal abilities/skills, availability, employment history, previous experience.

Outcome 4: Be able to prepare for work-based experience

Activities undertaken by work-based experience provider: Provide evidence of policies, procedures, health and safety compliance, responsibilities between parties, approving/allocating/monitoring placement, health and safety, briefing, specific requirements of the profession, ethical guidelines. Provide induction/development opportunities, targets/goals to be achieved, proficient staff.

Student support and information – appropriate guidance/support/preparation, extent of placement, relationship to other programmes/studies, induction, occupational health considerations, criminal record checks, confidentiality, recording achievements, insurance, complaints/grievance procedures.

Skills that can be gained on work-based experience: Understanding of work/industry environment, personal development, professional development, experience, technical skill development, interaction with others.

Clothing that would be appropriate to wear for work-based experience placement: Follow provider requirements, check with provider, business dress code, provided, industry requirements, health and safety, personal protective equipment.

Reasons for choice of clothing: Requirements of business, industry dictated (uniform, non-uniform), compliance with law, business expectations, appropriate for job, match business colours, limitations, availability, cost.

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Outcome 5: Be able to plan journey to work

Different ways to get to work-based experience: Public transport (bus, train, coach, tram, ferry), car, car share, bike, moped, walk.

Most suitable mode of transport to use: Most appropriate method for individual, distance to travel, transportation available, available funds for travel (paid for/paid by self), running cost, fuel, parking availability/cost, environmental considerations.

Considerations – times available to reach destination/return, cost, environment.

How to estimate the journey time: Work placement start time, arrival time, travel time per method, allow for incident, time needed to walk from bus stop/car park, practice run.

Estimate when to leave home to arrive at a suitable time: Work backwards from arrival time, walking time, time travelling, time required to travel to transport.

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Outcome 6: Be able to evaluate work-based experience

What was enjoyed about work-based experience: Environment, training, learning, performing, responsibility, new role, team, meeting new people, communicating, personal development.

What was least enjoyed about work-based experience: Uncertainty, meeting new people, new environment, not understanding training/learning, carrying out tasks, responsibility, new role, others in team.

Identify what you have learnt from work-based experience:

Personal skills – communication, working as a team, commitment, punctuality, reliability, understanding, respect, personal goals/achievements, pursue/not pursue this career.

Work skills – techniques, tasks, understanding, personal ability, experience gained, aspects of job role, better understanding of industry, further opportunities.

How the work-based experience could have been improved: Environment, training, trainer, organisation, level of responsibility, job role, hours worked, information provided, opportunities.

How to build on this experience: Add to CV, possible reference, whether to pursue/not pursue the industry, apply for job, enrol on beneficial training course, undertake further education.

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Notes Use this area for making notes and drawing diagrams