WEBSITE MAINTENANCE SUPPORT

This document is prepared for portfolio demonstration purpose. As per agreement in betweenthe contractor “41 Alphas” and the sub-contractor, Digital Systems (DS), we (DS) providedwebsite maintenance support to contractor's Client “Change Communications Ltd.” website“Change Broadband” at http://change-broadband.ca/site from June 20 – 24, 2015. Websitecontents and job request received via email. As soon individual work was completed, weinformed both Client and contractor. All works performed on password-protected mode.Assignments, Client interactions, praises, etc. attached.

The below is the screenshot of home page before updates:

and following is the screenshot of Home page after updates:

Information associated with above Home page:

As per Client request at 20/06/2015 3:16 PM, we started work on logo replacement. Aside ofnative file of the logo found on Google Drive, there was three different size of the logo images inPNG format:

change-broadband-LG.png2332 x 400

change-broadband-MD.png1166 x 200

change-broadband-SM.png292 x 50

The following existing old logo dimensions found on front-end site was 200px x 62px. Here is the screenshot how logo was aligned with navigational menu bar:

In order to maintain the consistent look in between logo and navigational menu bar, wereshaped and optimized the recommended logo dimensions 200px x 100px to 292px × 50px, alsomodified CSS code. Here is the screenshot how logo is aligned & set finally:

Client interactions scenarios(Client & Contractor used hereafter are the Client and Contractor's actual name in real)

20/06/2015 2:27 PM – we notified our Client and Contractor on WordPress admin access issue:

“Hi Client & Contractor, thanks for the opportunity. For your information, I got 404 error while entered WordPress admin URL.”

Saturday, June 20, 2015 2:41 PM – got following reply from the Contractor:“I updated the Google Doc. Please let me know if there are any other issues.”

20/06/2015 2:53 PM – informed Client following information:

“I was able to have back-end WordPress admin access.”

Saturday, June 20, 2015 3:16 PM – Following assignment received from Client:

“Maybe you can start with replacing the old change broadband logos on each page of the site with thenew change broadband logos in green from the Google drive? Thank you.”

20/06/2015 4:21 PM – Emailed Client following:

“assuming to add attached logo on the site. By the way, I got following error while tried to login via FTP Client (FileZilla 3.5.3):

Response: 530 Login authentication failedError: Critical errorError: Could not connect to server

For your information, I used following FTP credentials:

Host: hostnamePort: port number

User: usernamePassword: password

Also, got following message when specified the default remote directory: ~/public_html/changebb:“Default remote path cannot be parsed. Make sure it is a valid absolute path for the selected server type”Please advise.”

Email attachment:

292X50

Saturday, June 20, 2015 4:51 PM – got following instruction from Client:“If possible, can we use the same logo as the landing page for the site? Any access issues will have to be directed to Contractor I'm afraid. ”

20/06/2015 5:17 PM – informed Client following information:“I reshaped & optimized the logo size to recommended dimension 200px*100px. Please review it and advise.”

Saturday, June 20, 2015 5:17 PM – got following reply from Contractor on FTP issue:“I will have to check the FTP. Why don't you upload via WordPress interface in the meanwhile?”

20/06/2015 7:29 PM – reply Contractor as follows:“The logo related assigned work is done and under review. Other tasks do not receive yet.”

Saturday, June 20, 2015 10:09 PM – got following request (from "Client") to change:

“Can we make it just a bit larger please? I'm looking at it on a cell phone and a tablet and the logo looks a touchsmall.”

21/06/2015 2:00 AM – answered Client request:

“

Please see the attachment, there almost no space left in between logo and menu bar after making some adjustment with the logo size 230px*65px (previously it was 200x100).Please review and let me know if require further any adjustment.”

21/06/2015 2:22 AM – provided following additional information:

“Please note that the default layout padding (top and bottom) of the header container (where the logo and menu bar located) 25px top and 25px bottom and minimum logo height 50px (original-logo-menu-bar-padding.png) . For the consistency, suggesting to make some padding adjustment on the top: 15px and bottom 45px (please see logo-menu-bar-padding.png) or please advise.”

21/06/2015 10:29 AM - provided following additional information as alternate solution:

“good morning. I got an easy to fix solution making the top and bottom padding size 20px and logo dimension 230px × 50px. In this way, I was able to reduce the height 10px on mobile and tablet view, at the same time maintaining the consistent look for desktop version.

In order to implement the above, it is necessary to make some change on .main_menu class (top:39px to 19px) of layout.css file. I do not see WordPress interface (4.png) has the option to make this change done from the back-end, so, I need FTP access.”

21/06/2015 11:49 AM – received following job request for Data Services Page:

“Attached is the text I would like to display on our Data Services page. Also, I have included an image for you to insert. Please size it accordingly. You can remove the existing text and images.”

Attachments:

iStock_data protection.jpg (4500x4500) – image to be replacedData Services Page.docx – text to be replaced

21/06/2015 5:17 PM – once alteration done, informed Client for review:

“This task is done. Please review at http://change-broadband.com/site/data-services/

Please note that with WP back-end image uploading facility, image URL structure will be similar like http://change-broadband.com/site/wp-content/uploads/2015/06/data-services.png

We can put all images in a folder as for example http://change-broadband.com/images (the above link will be like http://change-broadband.com/images/data-services.png)

I need FTP access for that, alternately, I can install and use a WP plugin which is not recommended.”

Sunday, June 21, 2015 6:25 PM – Got following reply from the Client:

“The page looks good from what I can see on my phone. Can we do the other two pages? You will haveto check with Contractor for any ftp access or constructors access.”

21/06/2015 7:23 PM - reply back to the Client as follows:

“I prefer to wait at least for tomorrow, in case Daniel solve the FTP issue or provide me cPanel access to use filemanager to maintain a SEO-friendly folder for the IMAGEs. Meanwhile, I will make ready all the file conversions for other two pages.”

Highlights of work performed for Data Services Page:

removed repetitive headline re-touched, optimized and converted iStock_data protection.jpg (4500x4500) file to data-

services.png (300px × 247px, transparent background, rounded corner) changed the image path from http://change-broadband.com/site/wp-

content/uploads/2015/06/data-services.png to http://change-broadband.com/site/images/data-services.png

added SEO tags (for url and alt, heading, etc.) for the image (data-services.png) replaced existing content, manually wrote HTML code with the updated information (Data

Services Page.docx) in text mode instead of copy and paste them in visual mode of WordPress editor

The below is the screenshot of Data Services page before updates:

and here is the screenshot after updates:

URL: http://change-broadband.com/site/data-services

Assignment for the Cloud Services Page:

21/06/2015 11:58 AM – received following job request from the Client:

“Attached is the text I would like to display on our Cloud Services page. Also, I have included an image for you to insert. Please size it accordingly. You can remove the existing text and images.”

Email attachment:

Cloud Services Page.docx – text to be replacediStock_Cloud.jpg (5447x3345) – image to be replaced

Highlights of work performed for Cloud Services Page:

• removed repetitive headline

before now

• re-touched, optimized and converted provided image (iStock_Cloud.jpg) to the size fitted best on the page

jpg file (5447x3345) provided for replacement now (300px × 219px, rounded cornerwith transparent background)

• added SEO tags (url, heading, alt, etc.):

image url: http://change-broadband.com/site/images/cloud-services.pngHeading tags: H1 - Cloud Services; H3 - Cloud computing exists today in many formsAlt tag: Cloud ServicesAnchor tag: the word 'Cloud' linked to an external site to be opened in new window

• manually wrote HTML code and replaced existing content with updated file provided (Cloud Services Page.docx)

The below is the screenshot of Cloud Services page before updates:

and here is the screenshot of Cloud Services page after updates:

URL: http://change-broadband.com/site/cloud-services

Assignment for the Data Center Page:

21/06/2015 12:09 PM – received following job request from the Client:

“Attached is the text I would like to display on our Data Center page. Please feel free to correctand format as required. Also, I have included an image for you to insert. Please size it accordingly.You can remove the existing text and images.”

Email attachment:

Data Center Page.docx – text to be replaced

iStock_data center.jpg (4022x4020) – image to be replaced

Highlights of work performed for Data Center Page:

• removed repetitive headline

• altered existing contents with SEO basics (url, heading, alt, etc.)

The below is the screenshot of Data Center page before updates:

and here is the screenshot of Data Center page after updates:

URL: http://change-broadband.com/site/data-center

Assignment for the Voice Services Page:

21/06/2015 12:11 PM – received following job request from the Client:

“Please delete the section/page titled Voice services. We will not be providing voice services inyear 1. You may remove the entire tab at the top of the screen.”

Highlights of work performed for Voice Services Page:

• removed Voice services link from the menu item

• deleted Voice services page

The below is the screenshot of Voice Services page before updates:

and here is the screenshot of the navigational bar after updates:

The following conversions made at page deletion stage:

21/06/2015 7:59 PM – the below email was sent to Client to double confirm:

“repetitive page title is removed from the Voice Services page at http://change-broadband.com/site/voice-services. Please clarify when you said “You may remove the entire tabat the top of the screen”. Does it mean to make the Voice Services page unpublished and removethe item (Voice Services) from the main menu?”

Sunday, June 21, 2015 8:24 PM - got following response from the Client:

“Correct. The entire page may be removed as we will NOT be offering voice services in year 1.”

21/06/2015 8:47 PM – asked additional question below (that they can restore the file from TRASHfolder when will be needed):

“Voice Services page is removed from the menu. Is it OK to move the file to TRASH folder as it can be accessedentering the url http://change-broadband.com/site/voice-services?”

Sunday, June 21, 2015 9:06 PM - got following reply:

"You can delete it entirely as if it never existed anywhere."

21/06/2015 9:32 PM - aside of informing Client about the restoration option, we providedadditional work below:

"I moved it to TRASH folder which can be restored too (in case not deleted permanently).Since we got some space in the header section, I optimized the provided logo (change-broadband-SM.png from Google Drive) and replaced it."

Assignment #

21/06/2015 10:15 PM – received following job request from Client:

“At the bottom of the most pages, there are 4 small sections in the footer. The Free Consultationsis fine, but I would like to rework the other 3.

EASY 1 2 3 - please change this title to QUOTE AND SAVE and the text underneath should read asfollows:

Allow us to provide a free quote and save 30-50% off conventional wholesale Internet pricing.

Content Owners - please change this title to GLOBAL REACH and the text underneath should readas follows:Our CDN partners enable us to connect your business to more than 50% of the globe.

Subscribe to newsletter can stay titled as is, but the text underneath should read as follows:Learn more about changes in the industry and how Change Broadband can help your businessadapt.”

The below is the screenshot of the footer section before updates:

and here is the screenshot of the footer section after updates:

Assignment # @21/06/2015 10:33 PM:

“Under each category header, there is a blue line. It was there as part of our Change TV colourscheme. Can we change it to the same green as our change broadband logo?”

Sun, June 21, 2015 10:29 pm – informed Client “done”

21/06/2015 10:48 PM – Client requested for correction “...basically, anywhere u see the mid-blueaccent lines...at the very top of the webpage, under the headings, etc...”

Sun, June 21, 2015 11:02 pm – informed Client “done”

Sunday, June 21, 2015 11:04 PM - Client replied "the only part still blue is at the very bottom ofthe site below the footer"

Sun, June 21, 2015 11:11 pm - replied to Client "In my view, I did it. Please double check and letme know in case need to re do."

Sunday, June 21, 2015 11:12 PM - Client responded "no, sorry. where the copyright is, its stillblue"

Sun, June 21, 2015 11:26 pm - informed Client "Done"

21/06/2015 11:28 PM - Client responded "thank you sir"

The below is the screenshot before updates:

and here is the screenshot after all updates:

Assignment #

21/06/2015 11:31 PM – Client requested to make change on Information Icon top of page:

"The information icon at the top of the page, could you change the message displayed to read:Providing the best quality business to business data services at the best possible prices."

Monday, June 22, 2015 12:00 AM - informed Client "Done"

22/06/2015 12:02 AM - Client responded "Thank you sir."

22/06/2015 12:35 AM - replied to Client "Welcome any time Sir."

The following is the screenshot of the specific area before update:

and here is the screenshot of the specific area after update:

Assignment #

Monday, June 22, 2015 2:02 AM - received email from the Contractor "I updated the FTP detailsfor change broadband. The username was missing stuff. Tested and it works"

22/06/2015 9:05 AM - informed Client "Menu bar problem is fixed via FTP. Hover color is blue sitewide as for an example cloud link (bring your cursor on green cloud text) at http://change-broadband.com/site/cloud-services. Do you want me to make is dark green too?"

following is the screenshot of the logo and menu bar alignment before update:

and here is the screenshot of the logo and menu bar alignment after update:

22/06/2015 9:32 AM - got additional job request from Client "I am on the road and cannot checkthe colour right now. Can u fix the other 2 pages with the text and new images in the meantime. Iwill get back to you shortly on the green/blue issue."

22/06/2015 9:40 AM - informed Client "I have created IMAGES folder as well. I need to knowwhether the SITE folder is for temporary use (until the site launch) or it will remain forever?

Images will be linked based on that. Currently, images are uploaded to be linked:

for the Cloud Services page at http://change-broadband.com/site/images/cloud-services.pngData Center page at http://change-broadband.com/site/images/data-center.pngData Service page at http://change-broadband.com/site/images/data-services.png

I keep use regular WordPress Interface to avoid this conflict. In this way, the image location url forthe Data Service page (as for an example) will be http://change-broadband.com/site/wp-content/uploads/2015/06/data-services.png.

Please advise."

Monday, June 22, 2015 9:58 AM - replied to Client "Text for other two pages are updatedyesterday. I’m waiting for your response on image path issue."

22/06/2015 10:47 AM - Contractor responded "Paths will stay the same so please continue to use/site/Please let me know if there are any other questions or anything I can help with."

22/06/2015 11:00 AM - informed Client "I have checked the source code of the home page. Evenimages of the sliders are using absolute path (by default) as for an example http://change-broadband.com/site/wp-content/uploads/2014/05/slide_6.pngimage uploaded yesterday using default Media manager of back-end WP interface for the DataServices page at http://change-broadband.com/site/data-services also got absolute path bydefault:http://change-broadband.com/site/wp-content/uploads/2015/06/data-services.png"

Monday, June 22, 2015 11:19 AM – also requested to Client to clarify "Using default WP Mediamanager or alternate solution offered by me?"

Monday, June 22, 2015 11:45 AM - Sent additional information to Client "Sorry for my poorexplanation or understand your instruction correctly. Please see it in examples what I meant athttp://change-broadband.com/site/hello-world"

Monday, June 22, 2015 11:51 AM - Sent more information to Client "Additional informationfound at http://www.coffeecup.com/help/articles/absolute-vs-relative-pathslinks/

“You must use absolute paths when linking to another Website, but you can also use absolutepaths within your own website. This practice is generally frowned upon, though. Relative links

make it easy to do things like change your domain name without having to go through all yourHTML pages, hunting down links and changing the names. As an added bonus, they force you tokeep your site structure neat and organized, which is always a good idea.”"

22/06/2015 1:00 PM - informed Client "For your information, I used relative image path. Pleasereview the page at http://change-broadband.com/site/data-center. Do I need to resize the heightof the image or you want to provide one additional paragraph text for consistent look?"

Monday, June 22, 2015 1:12 PM - Client replied "If possible, I would like the image to be a littlemore uniform with the text, so we should probably size down the image a bit...don't you think?"

22/06/2015 1:18 PM - replied to Client "Please revisit at http://change-broadband.com/site/data-center to see the comparison view and advise." (comparison view listed below:)

image with extra height

image fitted with the text content

22/06/2015 2:08 PM - informed Client "I left there only the variant you asked for “image to be alittle more uniform with the text”."

22/06/2015 3:28 PM - Client replied "the smaller version works for me, thanks"

Monday, June 22, 2015 5:28 PM - got following reply from the Contractor:

"thanks for keeping me CCed; will help if I need details/background.I skimmed and found absolute vs. relative paths for URLs come into question.Muhammad, please do whatever is easiest and most elegant/maintainable - I recommend usingrelative paths for portability - I would contend that the advice cited from CoffeeCup website isdeprecated if not obsolete, given the developments with frameworks and websites being moreapplication-based (e.g. WordPress, Drupal, Laravel PHP framework, etc.); we can discuss thisfurther without bothering Michael if you wish in a separate thread or when we can get together."

22/06/2015 5:50 PM - replied to Contractor "My intention was just to get your confirmationwhether or not to use relative image path to maintain the consistency as by default site is usingabsolute path. Also, as we know information is power, who knows, may be in future thisinformation will save time or development cost, if the site is getting moved to another server orsub-domain."

Assignment #

22/06/2015 3:35 PM - received additional job request "How hard is it to insert a 4 piece image

carousel onto our home page? I've included a 3 piece example below.http://www.centurylink.com/business/I can provide the images and text. The existing home page was taken from an associate of mine'swebsite and is very dated. Kindly advise. Thanks."

22/06/2015 4:00 PM - replied to Client "I found a responsive logo slideshow carousel plugin(https://wordpress.org/plugins/logo-slider) already installed at the back-end. I need images andtext."

Monday, June 22, 2015 4:46 PM - Client replied "That link is a logo slider. Is there another optioncloser to the link I sent you where the images are much larger and rotate through? There will be 4images in total?"

22/06/2015 5:33 PM - replied to Client "How about this https://www.wonderplugin.com/wordpress-carousel"

Monday, June 22, 2015 6:10 PM - Client replied "Better. I'll send the images in a few minutes andwe can see how it looks."

Monday, June 22, 2015 6:52 PM - received Carousel Images

22/06/2015 8:38 PM - informed Client “I have installed WordPress at http://wp.digital-systems.ca/wp to do try it (https://www.wonderplugin.com/wordpress-carousel) first on my ownserver and keep your website neat and clean. While installed the carousel plugin, found followinginformation (please see the attached screenshot):

• Use on commercial websites • Remove the wonderplugin.com watermark• Priority technical support • Upgrade to Commercial Version

If you want me to look for free version without credit, please let me know.”

Monday, June 22, 2015 8:52 PM - Client replied "It looks like it should work. How much is thecommercial version?"

22/06/2015 9:02 PM - informed Client "Price information can be found at https://www.wonderplugin.com/order/?product=carousel I can find out a free version (similar or even better)."

Monday, June 22, 2015 9:06 PM - Client replied "If you think you have a better free version, let's

try that first please."

22/06/2015 9:19 PM - informed Client "If purchase, may be it make sense to see whether theAngular template that we are using (http://themeforest.net/item/angular-responsive-portfolio/1415600) is offering any similar plugin for compatibility purpose."

22/06/2015 9:22 PM - informed Client "Please see the Key Features Overview section athttp://themeforest.net/item/angular-responsive-portfolio/1415600, it has the option:Responsive Slideshow that is optimized for mobile devices (hardware accelerated CSS3 slider)"

22/06/2015 9:51 PM - informed Client "iStock_solution.jpg image got twice. So, I have following 3images:iStock_medical.jpgiStock_save money.jpgiStock_solution.jpg"

Monday, June 22, 2015 9:57 PM - informed Client "I see there already implemented nativeAngular template slider at http://change-broadband.com/site/Do you want me to replace with a better one? Please describe the problem(s) of native Angulartemplate slider to be replaced?"

Monday, June 22, 2015 10:34 PM - informed Client "should Logo and Home menu item linksreturn two different pages?"

22/06/2015 11:53 PM - Client replied "No. They can both go to the homepage. Thanks."

23/06/2015 12:05 AM - Client replied "We can use this one. It was used on change tv's site. Ididn't realize it was still there.Can it be used on the homepage rather than a separate "welcome" page? If so, I will send thefinal fourth image.Thanks."

23/06/2015 12:31 AM - received missing carousel image

Tuesday, June 23, 2015 3:23 AM - informed Client "I do not see the About Us page, suggesting toreplace Home item with About Us page(s) (as drop down menu item, if more than one).In regards of the carousel images. Currently, we have 3 services and you have provided 4carousel images. More importantly, your provided images are not reflecting your services (at leastiStock_medical.jpg for sure) to be linked appropriate pages (data services, cloud services and data

center pages). Even, they are not reflects the service plans, resellers, equipment (1, 2, 3, 4).By the way, do you want me to replace existing carousel images with your provided images(iStock_ethernet.jpg, iStock_medical.jpg, iStock_save money.jpg, iStock_solution.jpg)?Please advise."

Tue, June 23, 2015 8:47 am - informed Client "Should I maintain the current slideshow imagedimensions of 930px × 340px, based on info at http://www.kriesi.at/support/topic/angular-homepage-slideshow-size default dimensions 930px × 620px?"

23/06/2015 8:50 AM - Client replied "Please use your judgment on what size is most visuallyappealing. They must all be the same size in the end however."

Assignment #

23/06/2015 9:00 AM - received following assignment from the Client:“1) I would prefer to leave the page titled Home as opposed to About Us (I will explain later). The logo link can always take someone back to the home page.

2) As for the carousel images, I want to overlay text onto the images. The order I would prefer the images in is as follows:

I) ethernet II) solution III) medical IV) save money

3) The text I would like to overlay in some form for each image is as follows:

I) ethernet CONNECTING FIBER TO BUSINESSES WORLDWIDE Reach millions of customers with our global CDN partners II) solution PUT YOUR SOLUTION IN OUR CAPABLE HANDS Speak to one of our experts today III) medical SERVICES AVAIABLE FOR ANY INDUSTRY We service hospitals, hotels, colleges, businesses and more... IV) save money SAVE 30-50% OFF CONVENTIONAL WHOLESALE Ask for a free quote today”Tuesday, June 23, 2015 9:55 AM - asked Client to clarify "So, Home menu item should be linkedwelcome page?"

23/06/2015 10:04 AM - Client replied "I just tried calling you. Please call me so I can explain. It'smuch easier than emails.Phone numberThank you"

Tuesday, June 23, 2015 10:29 AM - informed Client "I got you. Please review the slideshowimages and advise which one (optimized version) you do like to see to be implemented:ethernet-930x340.png (square size, 171 KB)ethernet-930x340-r.png (15px rounded, 179 KB)ethernet-930x620.png (278KB)"

23/06/2015 10:33 AM - Client replied "Either 1 or 3. I don't like the rounded corners of 2"

Tue, June 23, 2015 10:56 am - informed Client "Please visit at http://change-broadband.com/sitefor preview (first slide is added only)."

23/06/2015 12:30 PM - Client replied "Looks great. Keep it going!!"

Tuesday, June 23, 2015 1:08 PM - informed Client "Done"

Tue, June 23, 2015 1:11 pm - informed Client "Home menu item also linked."

23/06/2015 1:13 PM - Client requested "Can you call me please? Phone number"

23/06/2015 1:15 PM – called him to his provided phone number

Tuesday, June 23, 2015 4:43 PM - got additional job request from the Client "in the carousel, thelast page (save money) can we do something about the text "30-50%"?? It looks off. Maybemaking the 30-50% larger or green or both?? Try something please. Thank you."

23/06/2015 5:18 PM - informed Client "Its done."

Highlights of work performed for the Slideshow:

• re-sized (selected area relevant to the page content), optimized and renamed originalimages: iStock_ethernet.jpg (7.21MB, 4368x2912), iStock_medical.jpg (9.95MB, 5760x3840),iStock_save money.jpg (3.84MB, 2946x1964), iStock_solution.jpg (11.53MB, 5616x3744) toethernet.png (172 KB, 930px × 340px), medical.png (102KB, 930px × 340px), save-money.png (192KB, 930px × 340px), solution.png (137KB, 930px × 340px)

•

Precaution task #

Tuesday, June 23, 2015 8:22 AM - informed Client "it make sense to make backup before to startany work. For that, I need cPanel access too to backup database."

23/06/2015 8:37 AM - received the Cced email where Client requested the Contractor "Can yougrant Muhammad the access he requires?"

23/06/2015 11:01 AM - got CCed email of the Contractor "I've added credentials for cPanel to docfor Muhammad!"

Assignment #

23/06/2015 1:26 PM - received following job request from the Client:

"Below the carousel on the new home page, can we remove the four numbered items (residentialplans, equipment, etc...) and replace that whole section with the following text.

Change Broadband offers premium business class Internet services throughout North America.We help build solutions based on your needs today as well as how your business will growtomorrow. Change services ISPs, Telcos, Hotels, Hospitals, Colleges, Universities, MDUs, officebuildings and much more. Whether you have your own IT department or not, we can help youmake sense of it all and maximize your investment along the way. Let Change be your peace ofmind so that you can focus on your core business."

23/06/2015 1:33 PM - informed Client "Done"

Assignment #

23/06/2015 2:47 PM - received job request from Contractor "The facebook link at the top ofchange broadband links to some African company called change tv. Since we don't have a FBpage for CBB yet, can u link it to change tv's FB page please??"

23/06/2015 3:43 PM - informed Contractor "It seemed to me none of the social profiles are

associated with CBB. Please provide me all profile URLs to link."

23/06/2015 4:15 PM - received Facebook link from the Client at https://www.facebook.com/pages/Change-TV/1431341347147074?sk=info&tab=page_info&edited=phone

23/06/2015 4:23 PM - informed Client "Got following message while entered your providedFacebook profile link:This content is currently unavailableThe page you requested cannot be displayed right now. It may be temporarily unavailable, thelink you clicked on may have expired, or you may not have permission to view this page."

23/06/2015 4:33 PM - Client replied "Give me 2 minutes"

23/06/2015 4:41 PM - Client replied "please try it again also, here is our twitter account link https://twitter.com/changetvusa?refsrc=email"

23/06/2015 5:03 PM - informed Client "Should I link it as you have provided (https://twitter.com/changetvusa?refsrc=email) or https://twitter.com/changetvusa?"

23/06/2015 5:13 PM - Client replied "Whichever way you deem cleaner and more technicallyappropriate. Thanks."

23/06/2015 5:23 PM - informed Client "I personally not familiar with the term refsrc=email. So, Iprefer to go with your advise."

23/06/2015 5:28 PM - Client replied "The facebook link is still going to an African page. Can we fixthe link?Once this is done, we can remove the splash page and password protection and have the mainlink go straight to the home page. Thank you Muhammad."

23/06/2015 6:07 PM - informed Client "Twitter link is done. Please provide other applicable sociallinks."

23/06/2015 6:12 PM - Client sent Facebook link "https://www.facebook.com/pages/Change-TV/1431341347147074?sk=info&tab=page_info&edited=phone"

23/06/2015 6:14 PM - Client replied "Once the facebook link is done, please remove the password

protect on login and remove the splash page. Thank you."

23/06/2015 6:32 PM - informed Client "Done. How abt. LinkedIn or Google+ links? I took offLinkedIn profile for now."

23/06/2015 6:45 PM - informed Client "Added Facebook link and removed the password protecton login and remove the splash page. Do you want me to redirect (301) the url http://change-broadband.com to http://change-broadband.com/site via cPanel?"

23/06/2015 6:48 PM - Client replied "yes please"

23/06/2015 7:16 PM - informed Client "In my view, its better to move the SITE folder’s contentinstead of redirect. I have no problem to change the image links again."

23/06/2015 7:20 PM - Client replied "If that works for you, then please go ahead. Please email meonce the site is live. Thank you."

23/06/2015 7:18 PM - Contractor replied "I recommend leaving @ /site/ as with other sites"

23/06/2015 7:38 PM - replied Contractor "What’s the point to redirect the site? It’s all about 3/4pages and 5 to 10 minutes work to change the relative image path."

23/06/2015 8:06 PM - requested Contractor "Is it OK to make a copy of the SITE folder to move it’scontents into root folder (http://change-broadband.com) to see any problem arisen?"

Assignment #

23/06/2015 9:30 PM – received job request from the Client "Between the two of you, can youplease agree and execute a solution to the following:When someone logs onto http://www.change-broadband.com it must direct them to the homepage. I do not care how it is done, just that it gets done tonight. Technically the site is live andMUST be 100% for our meetings tomorrow morning. Please correct and execute. Thank you guys for all the hard work. Please notify me when this iscomplete."

informed Client and Contractor:

23/06/2015 9:48 PM - "Let me try first."

23/06/2015 10:20 PM - "I was rush and was not careful. When I run the file manager via cPanel, Ihave chosen default directory root as change-tv.com as attached. As result, all operationsperformed are gone to that directory. Although, I’m going to clean them up, I’m afraid .htaccessfile may be rewritten by WordPress .htaccess file.I’m very sorry for this."

23/06/2015 10:25 PM - "By the way, I see other domains are also maintaining SITE folder, may beit make sense to use redirect method for the consistency."

23/06/2015 10:30 PM - "wp-content folder (not actual wp-content folder) for change-tv.com alsogot effected.I’m very sorry again."

23/06/2015 10:34 PM - "Redirects is done for change-broadband.com site: “change-broadband.com/” is currently being redirected to: http://change-broadband.com/site/"

23/06/2015 10:23 PM - Client replied "So, is change tv's website screwed up now or is broadbandworse??"

23/06/2015 10:54 PM - informed Client "Both sites are running."

23/06/2015 11:07 PM - Client replied "Thank you Muhammad. I will double check everything inthe morning."

24/06/2015 12:37 AM - informed Client "I just checked, entering http://www.change-broadband.com, browser returned splash page (0.png) instead of redirecting at http://change-broadband.com/site. For your information, I renamed index.html to index.html- (splash page, 2.png) and redirects still exists on the cPanel (1.png)."

24/06/2015 8:33 AM - informed Client "Hi, morning. Yes, it redirected now."

Assignment #

24/06/2015 7:35 AM - Received additional job request by Client "Is it just me, or does the text inthe carousel and the sub-heading text look very grainy? Not crisp at all. Maybe its me. Can youtake a look please? Thank you."

13/07/2015 9:12 AM - replied Client "I took a quick look. featured_caption css class associatedwith sub-heading text is missing."

Although we were hired to alter text and images site wide, we went beyond performing following summary of work:

got familiar with the documents including site access information on Google Drive reviewed front-end and back-end site structures & settings backup existing site contents (WordPress site files with cPanel file manager and database

with phpMyAdmin) troubleshoot with .htaccess while work with password-protected directory using cPanel

(all updates made on password protected mode; once work completed, removed the password protection to launch the site publicly)

studied & researched site template resources/documentations as problem arisen or to answer Client question, also to know its available features to be used when require

troubleshoot (whether it is WordPress or HTML based) and removed site splash page researched and recommended WordPress add-on as requested re-touched, optimized and converted provided images to fit the right size of the site

contents responsively maintained SEO-friendly image path and tags (url, alt, heading, etc.) replaced existing information and manually wrote HTML code to update provided

contents in WordPress editor's text mode

Assignment Time required to complete

About Website Maintainer

The website Maintainer, Muhammad Mollah is a dedicated Digital Marketing professional withover 22 years knowledge & experience in Information Technology (IT) sector; processed Canadianequivalent university degrees in Computer Systems Engineering. His search engines related PhDthesis outcomes (2002) are being used in academic program (master degree) of the university,notable publications are one academic book and two research papers in IEEE (International) andTransport (Russian) journals. In Bangladesh we worked as a full-time Senior Engineer at Instituteof Computer Science of the Bangladesh Atomic Energy Commission, also taught various ITcourses in private universities as a part-time lecturer/assistant professor. In Toronto, ON he has

over 10 years experience combined with corporate & remote web/IT roles, and digitalentrepreneurship development; successfully completed five self-paced and two on-site web &graphics design certification courses; designed, developed, migrated, integrated and maintainedover thirty front-end and content-managed websites; and professionally involved with volunteerand commercial projects of the business and non-profit organizations since March, 2005. Heworks effectively with minimal supervision, stay abreast with current technologies andinnovations as much possible or require. His digital portfolio available online at http://mmollah.ca

About Digital Systems

Digital Systems is a technology driven professional digital marketing agency based on Toronto,Ontario Canada offering packages & custom solutions essentially needed businesses orprofessional individuals. Our fully-guaranteed, categorized services are web design &development, website maintenance, website redesign & migration, search engine optimization(SEO), email marketing, social media marketing (SMM), local business listings (LBL), web analytics,open source development, rich media development, graphics design, computer training andmanaged IT support. Service details available at http://digital-systems.ca

Thanks again for the opportunity to work on your website(s).

Sincerely,

Muhammad Mollah

Technical Director

Digital Systems