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Support Worker - Job Ref EPSW01
Thank you for your interest in the above position. I am pleased that you are interested in working for RNIB, which achieves such a tremendous amount for blind and partially sighted people.
Our application pack consists of: a job description and person specification our values and behaviours an equal opportunities monitoring form
This pack can also be made available to you in large print, Grade 1 or Grade 2 braille, or on disk or tape. Please feel free to ask us if you would prefer to receive it in one of these alternative formats.
If you have a disability and would like assistance in filling in the form then please contact me at least three days before the closing date for the role and we shall be glad to help you.
If you are able to, please send your CV and the equal opportunities monitoring form by email to [email protected] .
However we will accept braille, audio, disk, typed and handwritten applications/CVs sent to HR Administrator, RNIB, Human Resources, 105 Judd Street, London WC1H 9NE.
We want to ensure that as much of our resources as possible go towards supporting people with sight loss and therefore we do not normally contact unsuccessful
Logo – RNIB supporting blind and partially sighted peopleRegistered charity number 226227
applicants individually. If you have not heard from us within three weeks of the closing date, please assume that your application has been unsuccessful on this occasion. However, we would encourage you to apply for other suitable roles.
Once again, thank you for your interest in this vacancy and for working for the Royal National Institute of Blind People.
Chinedu OkoyeAssistant Resourcing Business [email protected] 391 2277
RNIB Job descriptionJob title: Support Worker
Job level cluster: Support / Delivery
Job level: S2
Salary: £17,000 - £18,020 FTE (£9.05 - £9.60 per hour)
Group: RNIB
Section: Education and Social Care
Unit: Community Living Services
Location: Epsom and Ashtead
Reports to: Supported Living Coordinator
Vacancy ref: EPSW01
Hours: various shifts
Purpose of jobTo deliver a person-centred integrated support service for participants in the Community Living Service, and to discharge responsibilities within an allocated registered service. Impact:No line management responsibility
Financial responsibility:No budget responsibility
Decision making responsibility:Understands requirements relating to own work area and uses this to improve outcomes.
Main accountabilities
1. To provide personal, intellectual, social, emotional and physical support to participants.
2. To follow agreed standards and procedures as determined by CQC, RNIB and other agencies.
3. To support the participants in accessing both community and leisure activities, and working with them in order to facilitate experiential learning opportunities.
4. To support individuals to achieve their goals and aspirations through person centred planning.
5. To provide support to participants in maintaining home management skills and finance enabling them to ensure the security of their placement / tenancy.
6. To carry out prior risk assessments of community venues / activities and participants need, in order to ensure the safety of the individuals participating.
7. To work alongside individual participants enabling them to develop their own individual skills and abilities that will allow them to achieve greater independence and autonomy.
8. To act as a co-ordinator for certain participants acting as advocate where appropriate.
9. To be responsible for the safety and welfare of individuals who have multi-disabilities, and to ensure their safe participation in the project and the community
10. To act as a representative of the service in all community dealings and actively promote the awareness of rights, respect and responsibilities for disabled members of the community.
11. To assist in the writing of reports and attend reviews where appropriate and maintain records of individual progress and achievement, and support participants in maintaining their own records and personal portfolios.
12. To support participants to maintain and develop relationship networks.
13. To contribute to team meetings and forums.
14. To undertake any further job related training as required and specified by the Line Manager.
15. To be responsible for administering medication.
16. To monitor and maintain participant and care homes records in both electronic and hard copy format using standard templates.
17. To undertake any furthers tasks required as commensurate with the role.
18. Adhere to all RNIB policies and procedures
Person specification
All criteria are essential unless otherwise stated.
1. Specialist knowledge, skills and experience
1.1 Understanding the needs of blind and partially sighted people with additional disabilities and a passion for caring for people
1.2 Willingness to complete the RNIB induction programme and our care certificate.
1.3 Good level of literacy and numeracy and computer literate with a good knowledge of Word, email and the internet.
Ability to use a word processor, with knowledge of the internet and email. Willingness to develop skills in this area.
Desirable
1.4 Experience of working in a social care or residential environment to include facilitating development of personal care skills and the preparation of meals.
1.5 First Aid At Work qualification or willingness to train.
2. Team workingAbility to develop effective and supportive relationships wwith colleagues, participants, parents and carers.
3. Planning and organisational skillsAbility to organise time effectively, create work schedules, prioritise workload and meet deadlines.
4. Problem solving and creative skills
4.1 Ability to maintain accurate and precise records, paying attention to detail.
4.2 Ability to take responsibility for own actions and make decisions, knowing when to refer to others.
5. Communication
5.1 Ability to communicate effectively, both verbally and in writing, adapting style to suit the audience.
5.2 Ability to build rapport quickly and easily establish relationships with parents and carers.
6. Equal opportunitiesAbility to understand and demonstrate commitment to RNIB’s Equal Opportunities Policy and to ensure all activities are consistent with the Equal Opportunities Policy. This includes all staff activities and their interface with the general public.
7. Special conditions
7.1 Appointment is subject to an Enhanced Disclosure and Barring Services Check for regulated activity
7.2 Shift and overnight work required to cover service requirements across 24 hours a day, 7 days a week and 365 days a year.
Behaviours
Deliver results Shows Commitment to continuous personal learning and
development which supports the delivery of outstanding service.
Engage customers Prepared to go the extra mile to exceed customer expectations.
Engage others Ability to build and sustain strong support relationships with
colleagues and customers and others which engenders trust and respect and contributes to team and organisation’s profile and reputation.
Set direction Demonstrates awareness of commercial and financial
considerations. Ability to identify opportunities for innovation and creativity
which contribute to team’s goals and continued success. Cooperates and is open to possibilities of change, responds
positively to change and considers ways to implement and adapt to change.
Lead and inspire Shows willingness to take responsibility for own action. Able to remain calm and focused under pressure. Displays resilience and takes a rational approach.
Personal impact Experience of communicating clearly, concisely, accurately and
appropriate to the audience.