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WONS,&MICHAEL&&1&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Managing&Compliance&Requirements&while&Pro7ac8vely&Leveraging&Technology&&
Speaker&Bio&
Michael(K.(Wons(is(an(experienced(senior(execu4ve(who(is(leading(all(aspects(of(CellTrak�s(strategy(and(execu4on(of(its(business(plan.(With(more(than(30(years(of(experience(with(leading(healthcare(and(advanced(technology(companies(Mr.(Wons(brings(a(unique(�customer(focused(technology�(perspec4ve(to(lead(CellTrak.(Mr.(Wons(is(the(Chairman(of(the(Board(at(CellTrak(and(ac4vely(serves(and(par4cipates(in(the(Na4onal(Associa4on(of(Homecare(and(Hospice((NAHC),(Canadian(Homecare(and(Hospice(Associa4on((CHCA)(and(the(Na4onal(Hospice(and(Pallia4ve(Care(Organiza4on((NHPCO)(and(the(Wireless(Life(Sciences(Associa4on((WLSA).(Mr.(Wons(also(serves(in(advisory(board(roles(for(HealthCare(and(Capital(Council((HCap),(the(Electronic(Visit(Verifica4on((EVV)(work(group(and(the(Service(Oriented(Architecture(Consor4um((SOARC).(Mr.(Wons(is(a(noted(industry(visionary(who(regularly(speaks(at(events(on(behalf(of(the(industry,(is(an(author(of(over(25(published(white(papers(and(technical(journals(focused(on(security,(privacy(and(industry(plaVorms(and(is(coRauthor(of(the(Complete(IT(Framework(for(Success(Book.((
Michael(K.(Wons(President(&(CEO(
CellTrak(Technologies(
WONS,&MICHAEL&&2&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Speaker&Bio&
Jason Banks leads all aspects of CellTrak’s direct and indirect sales channel. Jason’s responsibilities include working with clients, partners and the CellTrak sales team to deliver a strong and immediate value proposition from the leading mobile solution for home and community care. Jason joined CellTrak from Cerner Corporation where he was the lead sales executive responsible for Home Health, Hospice, Private Duty, Palliative Care, Physician Home Visits, Managed Care, Long-Term Care, Assisted Living and Durable Medical Equipment solution sales. Jason brings 10+ years of healthcare sales experience to CellTrak and possess a Bachelor’s Degree in Business Administration and International Marketing from North Central College in Naperville, IL(
Jason(Banks(Vice(President,(Sales((CellTrak(Technologies(
Why&are&we&here?&
Home&and&Community&Care’s&distributed&delivery&environment&makes&accountability&of&visits&and&services&more&challenging&than&in¢ralized,&facilityPbased&care&models.&The&benefits&of&homePbased&care&delivery&are&extreme,&from&both&a&cost&savings&and&a&paDent&results&perspecDve.&Electronic&Visit&VerificaDon&(EVV),&when&
combined&with&manageable&policies&and&procedures&can&significantly&improve&accountability&to&assure&that&services&are&being&delivered&to&care&recipients&when&and&where&
providers&claim&they&are&and&providers&are&able&to&manage&this&service&delivery&with&reasonable,&sustainable&expense.&
WONS,&MICHAEL&&3&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
How&will&you&manage&&compliance&requirements?&
• RENEWING&ability&to&become&proacDvely&ready&for&a&&compliance&audit.&&
• ADAPTING&to&the&latest&technology&to&streamline&workflow&and&point&of&care&documentaDon&
• TRANSFORMING&your&overall&operaDonal&outcomes&with&Mobile&technologies&&
FORWARD.
ObjecDves&
• Understand&how&technology&can&assist&in&proPacDvely&managing&compliance&and&risk&
• Understanding&strategies&required&to&manage&compliance&through&indicators&to&ensure&a&successful&compliant&audit&
• Learn&how&an&agency&is&embracing&technology&now&and&what&other&added&benefits&they&found&
WONS,&MICHAEL&&4&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
• Mobile&technology&is&now,&and&will&conDnue&to&become&more&relevant&in&every&day&acDviDes&in&the&healthcare&conDnuum.&&
• InformaDon&explosion&has&occurred&and&will&conDnue&• �Source&of&Truth�&is&limiDng&factor&to&Success&• Providers&looking&for&ways&to&become&more&efficient&and&
effecDve&• Compliance,&Efficiency,&ProducDvity&&&Safety&via&a&Mobile&
Device&is&a&reality&• Care&convergence&is&occurring&in&the&home;&homecare,&
telehomecare&and&medical&home&Social&Networks&will&Improve&Healthcare&
• �Care&anywhere�&is&what&people&want…&
Technology&in&Healthcare&&
Self&Service&
WONS,&MICHAEL&&5&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Educated&PaDents&
Compliance&Challenge&
WONS,&MICHAEL&&6&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
• More&Responsibility&with&Less&Resources&
• Improve&Compliance&
• Increase&ProducDvity&• Improve&CommunicaDons&and&Provide&Field&Staff&
Safety&
• Reduced&OperaDng&Expenses&(Proven&ROI)&
Healthcare&Delivery&Challenges&
99%&of&non7compliant&visits&can&be&avoided&
5%&of&all&homecare&visits&are¬&in&compliance&
Fraud&mi8ga8on&can&improve&accountability&
10%&of&all&healthcare&transacDons&are&
fraudulent&
Industry&Challenges&
WONS,&MICHAEL&&7&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
State&of&the&Industry&
• Fraud&and&abuse&costs&payers&and&taxpayers&billions&of&dollars&annually.&&
• The&benefits&of&homePbased&care&delivery&are&extreme,&from&both&a&cost&savings&and&a&paDent&results&perspecDves.&
• Fraud&miDgaDon&can&significantly&improve&accountability&to&assure&that&services&are&being&delivered&to&care&recipients&when&and&where&providers&claim&they&are.&
• Fraud&miDgaDon&can&set&the&foundaDon&for&improved&outcomes&across&the&healthcare&conDnuum.&
Fraud&and&Compliance&Challenges&
Process&
Care&Delivery&
Staff&Management&
Reimbursement&
InformaDon&
HIPAA&Compliance&
Interoperability&
EMR&and&HIE&
Technology&
PHI&
BYOD&
Privacy&and&Security&
WONS,&MICHAEL&&8&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
A&Pill&that&TreatsPnPTells&
• Pill&is&swallowed.&• When&pill&gets&wet&it&triggers&a&
circuit&between&coaDngs&of&copper&and&magnesium&generaDng&a&Dny&electric&voltage&for&a&few&minutes.&
• Skin&patch&records&the&digital&message&along&with&paDents&heart&rate,&body&angle&and&acDvity&and&sends&the&data&to&a&bluePtooth&enabled&device.&
• Data&is&available&for&viewing&by&paDents,&caregivers&and&physicians.&&&
• Users&can&set&alarms&to&remind&them&to&take&medicines&or&issue&an&alert&if&a&paDent&is&inacDve&for&a&period&of&Dme.
Proteus&Digital&Health&SoluDon&
Typical&Challenges&in&Homecare&
• Bloated&Mileage&and&Travel&Costs&• High&Scheduling&Overhead&• High&Payroll&Overhead&• Backend&Billing&Adjustments&• Missed&Visits&• Late&Visits&• No&Visit&VerificaDon&
WONS,&MICHAEL&&9&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Technology&to&Manage&&Compliance&Challenges&
Telephony&based&solu8ons&
Cell&phones&or&mobile&devices&employing&GPS&technology&
Tablet&based&digital&signature&capture&devices&
Biometric&recogni8on&technologies&&
Electronic&random&number&match&devices&
ConnecDvity&is&the&�Key�&to&&the&Future&of&Healthcare&
2. This&will&likely&include&greater&connecDvity&and&collaboraDon&among&providers,&payers&and&other&healthcare&parDcipants.&&
3. More&expansive&use&of&social&networking,&and&improvements&in&homePbased&services&and&health&monitoring&using&mobile&technology&are&expected…&
1. With&the&rapid&evoluDon&of&technology,&healthcare&providers&will&conDnue&to&look&to&somware&and&devices&to&connect&to&paDents,&families&and&other&providers.&&
WONS,&MICHAEL&&10&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Mobile&
Point&of&Care&
EMR&
Paper&
1. Automated&schedules&
2. Care&Plans&sent&from&EMR&
3. Time&Sheets&automated&
4. Paper&based&visit&verificaDon&
5. Electronic&Billing&to&payers&(send/receive)&
1. Electronic&DocumentaDon&at&point&of&care&
2. GPS&visit&verificaDon&3. InteracDve&Tasks&and&
notes&&
4. Intelligent&acDonable&alerts&
5. Team&collaboraDon&for&paDents&/&condiDons&
6. RealPDme&access&to&your&data&
STAGE:&1& STAGE:&2& STAGE:&3& STAGE:&4&
1. Referrals&via&phone/fax/eMail&
2. Manual&Schedules&
3. Paper&Visit&VerificaDon&
4. Paper&Timesheets&
5. Paper&or&manual&paDent&records&
1. Electronic&paDent&records&
2. Electronic&billing&to&payer&(send&only)&
3. Payroll&System&in&place&and&integrated&with&EMR&
4. Manual&Schedules&
5. Referrals&via&phone/fax/eMail&
Where&are&you&today?&
©CellTrak&Technologies,&Inc.&Mobile&Maturity&Model&(M3)&for&Provider&Self&Assessment.
1& Care&Team&
CollaboraDve&cross&funcDonal&care&team&focused&on&the&
paDent&/condiDons.&
2& Agency&Opera8ons&
RealPDme&acDonable&point&of&care&delivery&and&
management.&
3& Pa8ents&
PaDent&saDsfacDon,&selfPservice&and&family&engagement.&
What&Comes&Next?&
WONS,&MICHAEL&&11&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Healthcare&is&changing&
Compliance&SoluDons&Requirements&Process&
• Electronically&record&the&exact&date&services&are&delivered&• Electronically&record&the&exact&Dme&the&services&begin&and&
exact&Dme&the&services&end&• Electronically&verify&the&locaDon&from&which&the&services&are&
provided&• Electronically&verify&the&services&provided&via&paDent&specific&
care&plan&• Include&a&mechanism&to&verify&whether&their&employees&are&
present&at&the&locaDon&and&Dme&where&services&are&to&be&provided&for&recipient&
• Require&a&personal&idenDficaDon&number&unique&to&each&caregiver&and,&if&appropriate,&a&unique&password&established&by&said&caregiver&
• The&system&must&be&HIPAA&compliant;&• The&system&must&insure&daily&backPup&of&all&data&collected&
WONS,&MICHAEL&&12&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Compliance&SoluDons&Requirements&InformaDon&
• InformaDon&includes&photo,&video,&and&voice&in&addiDon&to&electronic&text&based&informaDon&
• Published&policies&for&use&of&paDent&informaDon&• ConDnuous&HIPAA&educaDon&• HITech&policy&alignment&• SeparaDon&of&duDes&• 256&Bit&encrypDon&• Secured&pipes&• Intrusion&detecDon&• Breach&management&policies&• SAS&70&Type&II&data¢er&cerDficaDon&for&cloud&services&• PreparaDon&for&personal&health&records&
Compliance&SoluDons&Requirements&Technology&
• Published&informaDon&policies&&• Independent&security&review&of&processing&and&hosDng&
environments&• 256&Bit&encrypDon&of&informaDon&• Virus&/&Intrusion&detecDon&and&miDgaDon&tools&• Bring&your&own&device&(BYOD)&
• Usage&policy&&• Mobile&device&management&soluDon&• Remote&wiping&of&device&• Loss&/&Leave&policy&
• SeparaDon&of&duDes&&
WONS,&MICHAEL&&13&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Homecare&
Tele7HomeCare&
Medical&Home&
Care&Team&
• Currently&18&million&paDents&and&more&than&500&million&paDent&visits&each&year&
• Total&Field&Staff&of&5.2&million&(including&long&term&care)&
• Home&Healthcare&providers&drove&more&than&5&billion&miles&in&2012&
• By&2014,&50%&growth&among&employees&is&expected&&
• The&Technology&Needs&are&evolving&
Care&Convergence&in&the&Home&
AddiDonal&Agency&benefits&of&&Compliance&SoluDons&
• Electronic&documentaDon&tools&enforce&required&informaDon&and&provide&feedback&ensuring&the&record&is&complete.&
• Accuracy&of&the&informaDon&is&increased&reducing&the&amount&of&rejected&submissions&due&to&incorrect&informaDon.&&
• Reduced&Travel&Dme&and&Mileage&Reimbursement&&• Reduced&Missed&and&Late&Visits&• Streamlined&communicaDon&• Document&and&sign&at&the&point&of&care&• Quicken&reimbursement&by&payor&network&• See&where&your&care&staff&is&&• Quicker&Referral&Servicing&and&Increased&Census&&• Paperless&Timesheets&
26
WONS,&MICHAEL&&14&
©&2012&CellTrak&Technologies,&Inc.&All&rights&reserved.&This&presentaDon&is&for&informaDonal&purposes&only.&CellTrak&makes&no&warranDes,&express&or&implied,&in&this&summary&
Faculty&Contact&Info&
Michael&K.&Wons&President&&&CEO&&
CellTrak&Technologies,&Inc.&&1051&Perimeter&Drive,&Suite&950&
Schaumburg,&IL&60173&847P240P0400&
[email protected]&&www.celltrak.com&&