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Focus of presentation: Global manufacturers are deploying standardized manufacturing operations platforms. With the diversity that exists across the typical manufacturing network, local needs must be balanced with central dictates for a global solution to be successful. Most SIs do not have the global span to cost effectively support these deployments. Collaboration between SIs provides the needed local presence, while ensuring the benefits of a center-led solution and managing costs.
Brand & Verticals: Wonderware
• Food & Beverage
What you’ll take away:
1. Challenges in developing and deploying global manufacturing operations management (MOM) platforms
2. Model for SIs to collaborate in order to balance local needs with global direction
3. Success factors for the customer
Brand & Verticals: Wonderware
• Food & Beverage
Wonderware Conference. Schneider Electric confidential.
Introduction Michael Hughes Campbell Soup Company Senior Director, Global Supply Chain Process Excellence
● Business Drivers ● Campbell’s Project Team ● Why two SI’s ? ● Who else is needed in the team ? ● Business Support ● Long Term Vision
Wonderware Conference. Schneider Electric confidential.
Presenters
Barry Dickerson Business Development Manager Callisto Integration
Michael Kershaw Managing Director Crossmuller Technology
● North America / Europe ● Endorsed SI ● CSIA Certified ● 180+ Staff ● Long-term supplier to Campbell Soup
● Australia ● Endorsed SI ● CSIA Certified ● 20+ Staff ● Long-term supplier to Arnott’s
Wonderware Conference. Schneider Electric confidential.
What we will cover
1. Campbell’s Global MES Plan, starting with a) Cornerstone Quality in Nth America b) Arnotts Quality in Australia
2. Global challenges, what we knew 3. Global, Local, Design Considerations 4. Snapshot of the solution
a) Architecture b) Technology Stack c) Interface
5. Global challenges, what we learnt 6. The balancing act, things change 7. The cookie cutter is possible 8. The paybacks 9. The foundations have been laid for other
business gains
Wonderware Conference. Schneider Electric confidential.
Campbell’s Global MES Plan Pepperidge Quality (“Cornerstone”) Arnott’s Quality (“iPass”)
● Objective: ● Deliver a sustainable standard quality
data collection program, to drive continuous improvement and waste reduction
● 1st Phase of multi-phase MES program
● Scope: ● 8 North American Bakeries
● Technology Stack
● MES Quality + Operations ● System Platform ● Workflow (GUI and Business Logic)
● Objective: ● Automate sampling process and quality
data collection to eliminate paperwork and reduce labor
● 1st phased of multi-phase MES program
● Scope: ● 3 Australian Bakeries
● Technology Stack:
● MES Quality + Operations ● System Platform ● InTouch
Wonderware Conference. Schneider Electric confidential.
Campbell’s Global MES Plan, Merger
Arnott’s Quality (“iPass”) Pepperidge Quality (“Cornerstone”)
● 2011, Project initiated internally ● 2013, Funding requested
● 2014, First site go-live
● 2015, First site, stack update
● 2015, 1 site live in Australia ● 2016, 2 sites live in Australia
● 2012, Project initiated internally ● 2013, Project starts in Nth America
● 2014, First site go-live
● 2015, Stack Update
● 2015, 4 sites live in Nth America ● 2016, 8 sites live in Nth America
2013/2014 Gap Analysis, then Cornerstone & iPass Projects Merge
Wonderware Conference. Schneider Electric confidential.
Global Challenges, what we knew
1. Cost 2. Agility and Responsiveness 3. Localization requirements 4. Maintaining Integrity of Global Platform 5. Master Data Structural Differences 6. Perceived Functional Gaps
Wonderware Conference. Schneider Electric confidential.
Global Challenges, what we knew
1. Cost 2. Agility & Responsiveness
● Travel expenses to Australia for NA SI ● Eliminate need for travel through local SI
● Multiple SIs involved in solution ● Some up-front additional costs ● Savings gained over time
● Concern from plants about a “center-led” shop floor solution ● “IT isn’t very responsive to the plants” ● Need an efficient global governance
process ● Need to adequately resource central groups ● Need local support ● Need local SI to manage local solution
extensions
Wonderware Conference. Schneider Electric confidential.
Global Challenges, what we knew
3. Localization 4. Integrity of Global Platform
● Significant differences between NA and Australian automation and instrumentation ● Design ArchestrA model to allow for any
I/O required ● Put I/O objects in “local controlled” portion
of model to avoid global governance
● Concern about historical practice of “common” plant solutions diverging over time ● Define and adhere to a governance
program ● Centralized control of solution ● Well-defined integration points for local
extensions ● Common vision between Supply Chain, IT,
and Engineering
Wonderware Conference. Schneider Electric confidential.
Global Challenges, what we knew
5. Master Data Structural Differences 6. Perceived Functional Gaps
● Different legacy PLM systems with different data structures
● Implemented NA corporate quality system in Australia ● ISA-95 based data model ● Create new products according to new
model ● Manage legacy products with data
transformations ● WEI provides ability to manage other
enterprise to MES data transformations
● Arnott’s corporate engineering worked with NA plants to understand how they were applying Cornerstone Quality
● Crossmuller worked with Callisto to understand the Cornerstone solution and its flexibility and configurability
● Crossmuller performed gap analysis and worked with Callisto to address ● Configuration ● New core functionality ● Eliminate local requirement
Wonderware Conference. Schneider Electric confidential.
Global, Local, Design Considerations
● Solution Partitioned ● “Core”
●Solution Architecture – Wonderware components and their roles and integration strategies
●Structural Metadata – Standard ISA-95 Process Segments for product families – Enterprise Quality Data Structures – Integration to Enterprise Systems
● “Local” ●MES Model Details
– Within pre-defined process segments ●I/O Connectivity
– Including device specific communications
Wonderware Conference. Schneider Electric confidential.
Global, Local, ArchestrA Model
Design Pattern ● Global
Discovery ● Local
Implementation ● Local
Wonderware Conference. Schneider Electric confidential.
Global, Local, ArchestrA Object Derivations Equipment Derivation SRO Derivation
Wonderware Conference. Schneider Electric confidential.
Global, Local, Implementation Considerations
●Discovery & Gap Analysis ● Local SI COE
● Feature Requests ●COE Global SI
●Model Implementation ● Local SI
●Deployment ● Local SI backed by COE
●Support ● Local SI backed by COE / Global SI
Wonderware Conference. Schneider Electric confidential.
Snapshot of Solution
1. Architecture 2. Technology Stack 3. Interface
Wonderware Conference. Schneider Electric confidential.
Solution, Architecture CoE Global Data Center
Site Based Production VM’s
CoE based DEV & UAT VM’s Thin Clients
Wonderware Conference. Schneider Electric confidential.
Solution, Technology Stack
SAP
Workflow Forms
WW MES
WW SP
WW WEI
Workflow Engine
Wonderware Conference. Schneider Electric confidential.
Solution, Process Order Interface
Process Orders
Operation
Active Orders
Wonderware Conference. Schneider Electric confidential.
Solution, Sample Data Interface
Sample Data
SPC Chart
Operation
Wonderware Conference. Schneider Electric confidential.
Global Challenges, what we learnt
Be prepared to discover new information during rollouts. Don’t worry, you eventually get most of it
Wonderware Conference. Schneider Electric confidential.
Global Rollouts, the Balancing Act
Campbell’s
Microsoft SQL
Versions
Site Existing Learnings
Schneider
System Integrators Skills Sets
Arnotts
Microsoft Operating Systems
Wonderware Road Map
2014
2016
2012
When is the best time to upgrade ?
Wonderware Conference. Schneider Electric confidential.
Global Rollouts, the Balancing Act
2014
2016
2012
Wonderware Conference. Schneider Electric confidential.
Global Rollouts, the cookie cutter is possible
Wonderware Conference. Schneider Electric confidential.
Identifying payback early is important
The project must communicate ROI early for ongoing management support
Wonderware Conference. Schneider Electric confidential.
Cornerstone Quality has created a framework for Campbell’s
●Functionality Rollout #2: ●Cornerstone Quality adopted as MES platform for Soup & Juice
●Functionality Rollout #3: ●Cornerstone Quality expanded to WIP tracking capability
●Functionality Rollout #4: ●Cornerstone Quality expanded to manage material Validation
●Functionality Rollout #5: ●Pattern for success has been established
Wonderware Conference. Schneider Electric confidential.
Lessons Learned
What Worked Well Opportunities for Improvement
● Leveraging existing trusted local relationship to drive global program
● MES and ArchestrA Model Design ● Local Needs within Global Standard
● Local application knowledge without travel costs
● Increased combined rate of delivery ● Reduced TCO for Campbell’s
● Sufficient learning curve for local SI ● Sufficient learning curve for Arnott’s IT ● Product knowledge almost important as
solution knowledge ● Delta in documentation and training
requirements for local SI as versus new Callisto resources
● Managing various players timelines
Wonderware Conference. Schneider Electric confidential.
Keys To Success
●Strong Global and Local SIs ●Product and solution knowledge is critical ●Knowledge transfer from Global SI to Local SI
●Strong Global and Local Leadership ●Global MOM/MES platform has significant cost
and business benefits, but is challenging to implement
●Need a local champion ●Clear Implementation Process and
Delineation of Roles
Wonderware Conference. Schneider Electric confidential. ©2015 Schneider Electric. All Rights Reserved. All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies or their respective owners.
Thank you!