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8/8/2019 Wmp Project Outline
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SDM Project
Junior Management/Sales Person
Introduction to the Selling and Sales ManagementDevelopment –
Conceptual understanding of Sales Management,
Sales Nature & Responsibilities,
Role & Functions of Sales management.
Importance of sales force management in the Indian context
Sales People and Society,
Selling Skills adopted
The Sales Process,
Prospecting ;
Pre-approach and call planning ;
Approach and presentation;
Objection handling and
Sales close.
Formulating and implementing personal selling strategy
Personal and Relationship Selling Skills.....................................................................................................................................................................
Selling to individuals & Institutions
Managing Accounts,
Understanding Consumer Insights and satisfaction
Consumer Behaviour in Sales
Customer Grid: Factors Influencing a Customer’s Decision Identify the Needs;List Who Needs You in Order of Importance; Who Do You Want Your
Customers To Be; Where Are They; What Turns Them On; What Turns ThemOff; How do you get to them.
Sales Quota and Compensation..............................................................................................................................................................................................................
Objectives & Quotas
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Quota System
Basic Levels of Individual Objectives.
Types of Quotas & their administration
Requirement of a Good Compensation Plan;
Devising the Plan;
Types of Plans
SENIOR AND MIDDLE MANAGERS
The Role of Selling and Sales Management,
Marketing, sales and distribution linkage,
Role of Sales Management in Marketing & its Strategy
Recruitment and Selection of Sales Force...................................................................................................................................................................
People planning and forecast
Job descriptions and specifications for successful people
People Profiling and recruiting sales people,
Characteristics of sales job
Attributes of a Good sales people
Salesman Qualification and Skills required for success by Salespeople
Sources of recruits, Internal and External
Selecting and hiring applicants
Predictors of Selection decisions
Selection process
Job Application blank
Interviews
Motivation and Training.................................................................................................................................................................................................
Process of Motivation;
Keys for Understanding others;
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Developing the Thinking Level of Communication,
Needs of Wants of Employees
Goals and Objectives;
Sales meeting and Sales contests,
Planning, and executing training
Training Methods
Evaluation of sales training programs
Sales Quota and Compensation..............................................................................................................................................................................................................
Objectives & Quotas
Quota System
Basic Levels of Individual Objectives.
Types of Quotas & their administration
Requirement of a Good Compensation Plan;
Devising the Plan;
Types of Plans
Sales Forecasting and Budgeting...........................................................................................................................................................................................................
A Forecasting Process;
Sales Forecasting Methods
Purpose of Sales Budgets
Planning & Budgeting
Budgeting Procedure
Selling Expense Categories;
Methods for Determining the Selling Budget;
Effect of Errors and Flexibility in Sales force expenses and transportation,
Sales Territory Management and Organization.....................................................................................................................................................................................
Concept ,
Reason for establishing territories,
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Territory Allocation,
Salesforce Size and Territory Design
Approaches to Determination of Sales Force Size
Location of Effort; Portfolio Models;
Revising Routing & Scheduling Sales personnel,
Time & Territory Management
Purpose of sales organization,
Setting up a sales organization,
Interdepartment Relations, Distributive Network Relations
Basic types of Sales organizational Structure
Organization Design & Staffing: Geographic Sales Organisation; Market SalesOrganisation; Functional Sales Organisation; Major Account Organisation
International sales Management
Sales Evaluation and Cost Analysis.......................................................................................................................................................................................................
Performance appraisal and evaluation,
Analysis of Efforts and Results;
Job Evaluation and Sales Positions
Sales force Audit;
Marketing Cost and Profitability Analysis,
Sales Cost & Cost Analysis
Analysis of Sales Volume
Distribution Management :
Distribution Channel and their structure,Selection of channelFunctions and Relationships,Channel Planning and Designing Channel Systems,
Logistics of Distribution Channel,Evaluation and Control,Channel Conflicts.Sales display and channel for services.Warehousing ; transportation ; inventory management ; logistic communicationDistribution margins and cost control.Supply Chain managementRole of Information technology in Channel management.
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