Without continual growth and progress such words as improvement achievement and success have no meaning

Continuous ImprovementCourses

Professional Development Training has a specialised division of Continuous Improvement

experts that will tailor the delivery of any of the courses to be specific to your situation and learning needs

WELCOME TO PD TRAINING

Our purpose is to help your organisation provide training and development to your people thatis on target fun retained and above all - helps them achieve their goals

Professional Development Training has a specialised division of Continuous Improvement

experts that will tailor the delivery of any of the courses to be specific to your situation and

learning needs

Our extensive curriculum in Continuous Improvement outstanding depth of trainers across the

country and diverse range of industry experience means that pd training is the best choice for

Continuous Improvement courses

Continuous Improvement Courses

Lean Six Sigma Introduction

Supply Chain Management Training

Lean Six Sigma Team Members Training

Lean Six Sigma Process Management Training

Lean Six Sigma Awareness Training

Lean Six Sigma Champions

Lean Six Sigma Project Selection Training

Lean Six Sigma - Executive Briefing Training

Lean Process Improvement Training

5S Continuous Improvement Training

Lean Six Sigma Yellow Belt to Green Belt Certification Upgrade Training

Lean Six Sigma Black Belt from Green Belt Certification Training Course Upgrade

Lean Six Sigma Green Belt Certification Training - Signature Series

Lean Six Sigma Yellow Belt Certification Training Signature Series

FOR YOUR WORKPLACE LEARNING TO BE EFFECTIVE WE BELIEVE

A GREAT IN-CLASS EXPERIENCE IS THE FOUNDATION All training is tailored to your specific needs and people

We can also create bespoke courses for your unique needs

We facilitate learning through a workshop style approach (facilitation - not lecturing)

IT IS IMPORTANT TO KEEP THE LEARNING ALIVE WE PARTNER WITH YOU BEYOND THE CLASSROOMWhat happens in class is only 10 of the learning journey To bring the other 90 of learning to life we

Pre-class engagement to connect and improve the experience

Encouragement of self-directed application in the workplace

Support learner-driven reinforcement (complimentary for 12 months)

A great selection of resources for follow through action in the workplace

Cost effective coaching resources to help grow and mentor your learners

All-inclusive training resources so you can continue training internally

YOU NEED TRANSPARENCY TO OUTCOMESWe simplify the management of your training with reporting and transparency of outcomes to ensure success Our cloud-based Training Management Centre is complimentary and provides you with

Transparency to feedback

Transparency to on the job application

Transparency to learner-driven reinforcement

DELIVERY OPTIONS TO WORK AROUND YOUR OPERATIONAL NEEDS In-house - we can come to you for as little as 60-minutes

Public classes - come and see us (annual memberships available)

We provide you resources to train your team

Support your learners through

Support you by offering

EMBED LEARNINGA Great Training Course Is Only the Beginning to Lasting Change

To Help You Get Lasting Change from Training We Engage Your Participants

BEFORE TRAINING DURING TRAINING AFTER TRAINING

Pre course activity amp chat with the trainer about personal learning goals

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

My Action Plan

Participants can access course

materials and extension

content + more

If they picked an accountability buddy they would have that meeting as well

We welcome your participants for Refresher Training on our public classes at no

cost for 12-months (subject to availability)

All made easy via our Orgmenta participant app

MORE WAYS WE CAN HELP ACHIEVE LASTING CHANGE INCLUDE

1 MAKE IT STICK PACKS - 6 MONTHS OF 10-15 MINUTE ACTIVITIES TO RUN AT MEETINGS Designed to be easy to use for Team Leaders Managers Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course

When you choose this option we provide your nominated Learning Champions with a 90 minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand-alone lunch n learn sessions

Make it Stick packs are available for all PDT Signature Series courses

2 FOLLOW-UP COACHING BY OUR TRAINERS

Our Trainers can come back onsite and run coaching and reinforcement sessions for your team members These sessions are most commonly 60 to 90-minutes long and are designed to help people share collaborate gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change

Our purpose is to deliver lasting impact and we believe follow-up coaching is a powerful step in achieving this To encourage you to give your people that extra opportunity to really see change if you book a follow up session within 90-days of the original course date wersquoll come back onsite for 12 price

3 PHYSICAL PRODUCTS - VISUAL REMINDERS TO KEEP KEY CONCEPTS ALIVE

Many of the aha moments in courses can come from the increased awareness of ourselves and our colleagues which comes through REACH Profiles that are integrated into many of our courses

The insights lead us to better recognise our tendencies and strengths understand how to be more mindful of adapting to the needs and preferences of our team and our customers

The insights are put into practice by appreciating the benefits of our diversity and either learning toadapt or implementing a strengths-based management approach

We have a great range of high-quality products that can keep these impactful moments top of mind back in the workplace

The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts

Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals It improves processes by identifying analysing measuring and controlling areas of waste with the aim to improve processes reduce costs and enhance value for customers

The PD Training Lean Six Sigma Introduction Training Courses full of practical hands-on activities are run by Lean Six Sigma experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Introduction OUTLINE

Foreword

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processesThe goal of this training is to

Increase your knowledge of Process Management Six Sigma and Lean techniques as Business Process Improvement methodologies

Increase your skills at improving the ease and performance of the processes in which you work To gain an understanding of your role as a process team member for the achievement of business

success To select and improve one of the process you either own or work in

Outcomes

Obtain a working understanding of Process Management Six Sigma and Lean Know and apply the basic concepts

Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer

Perform Process Mapping and Characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs from the process and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs

Perform Process Improvement Activities Improve a process you are personally involved in using Process Management Six Sigma methods and

Lean Principles to improve its performance Continue to improve other processes

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process andor any Improvements You Make

Understanding Lean

About Six Sigma

About Lean

History behind Lean

Toyota Production Systems

The Toyota Precepts

Likerrsquos Toyota Way

Philosophy

Process

People and Partners

Problem Solving

The TPS House

The Goals of TPS

The First Pillar Just In Time (JIT)

The Second Pillar Jidoka (Error-Free Production)

Kaizen (continuous improvement)

The foundation of the house

The Five Principles of Lean Business

Value

Value stream

Flow

Pull

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

WELCOME TO PD TRAINING

Our purpose is to help your organisation provide training and development to your people thatis on target fun retained and above all - helps them achieve their goals

Professional Development Training has a specialised division of Continuous Improvement

experts that will tailor the delivery of any of the courses to be specific to your situation and

learning needs

Our extensive curriculum in Continuous Improvement outstanding depth of trainers across the

country and diverse range of industry experience means that pd training is the best choice for

Continuous Improvement courses

Continuous Improvement Courses

Lean Six Sigma Introduction

Supply Chain Management Training

Lean Six Sigma Team Members Training

Lean Six Sigma Process Management Training

Lean Six Sigma Awareness Training

Lean Six Sigma Champions

Lean Six Sigma Project Selection Training

Lean Six Sigma - Executive Briefing Training

Lean Process Improvement Training

5S Continuous Improvement Training

Lean Six Sigma Yellow Belt to Green Belt Certification Upgrade Training

Lean Six Sigma Black Belt from Green Belt Certification Training Course Upgrade

Lean Six Sigma Green Belt Certification Training - Signature Series

Lean Six Sigma Yellow Belt Certification Training Signature Series

FOR YOUR WORKPLACE LEARNING TO BE EFFECTIVE WE BELIEVE

A GREAT IN-CLASS EXPERIENCE IS THE FOUNDATION All training is tailored to your specific needs and people

We can also create bespoke courses for your unique needs

We facilitate learning through a workshop style approach (facilitation - not lecturing)

IT IS IMPORTANT TO KEEP THE LEARNING ALIVE WE PARTNER WITH YOU BEYOND THE CLASSROOMWhat happens in class is only 10 of the learning journey To bring the other 90 of learning to life we

Pre-class engagement to connect and improve the experience

Encouragement of self-directed application in the workplace

Support learner-driven reinforcement (complimentary for 12 months)

A great selection of resources for follow through action in the workplace

Cost effective coaching resources to help grow and mentor your learners

All-inclusive training resources so you can continue training internally

YOU NEED TRANSPARENCY TO OUTCOMESWe simplify the management of your training with reporting and transparency of outcomes to ensure success Our cloud-based Training Management Centre is complimentary and provides you with

Transparency to feedback

Transparency to on the job application

Transparency to learner-driven reinforcement

DELIVERY OPTIONS TO WORK AROUND YOUR OPERATIONAL NEEDS In-house - we can come to you for as little as 60-minutes

Public classes - come and see us (annual memberships available)

We provide you resources to train your team

Support your learners through

Support you by offering

EMBED LEARNINGA Great Training Course Is Only the Beginning to Lasting Change

To Help You Get Lasting Change from Training We Engage Your Participants

BEFORE TRAINING DURING TRAINING AFTER TRAINING

Pre course activity amp chat with the trainer about personal learning goals

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

My Action Plan

Participants can access course

materials and extension

content + more

If they picked an accountability buddy they would have that meeting as well

We welcome your participants for Refresher Training on our public classes at no

cost for 12-months (subject to availability)

All made easy via our Orgmenta participant app

MORE WAYS WE CAN HELP ACHIEVE LASTING CHANGE INCLUDE

1 MAKE IT STICK PACKS - 6 MONTHS OF 10-15 MINUTE ACTIVITIES TO RUN AT MEETINGS Designed to be easy to use for Team Leaders Managers Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course

When you choose this option we provide your nominated Learning Champions with a 90 minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand-alone lunch n learn sessions

Make it Stick packs are available for all PDT Signature Series courses

2 FOLLOW-UP COACHING BY OUR TRAINERS

Our Trainers can come back onsite and run coaching and reinforcement sessions for your team members These sessions are most commonly 60 to 90-minutes long and are designed to help people share collaborate gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change

Our purpose is to deliver lasting impact and we believe follow-up coaching is a powerful step in achieving this To encourage you to give your people that extra opportunity to really see change if you book a follow up session within 90-days of the original course date wersquoll come back onsite for 12 price

3 PHYSICAL PRODUCTS - VISUAL REMINDERS TO KEEP KEY CONCEPTS ALIVE

Many of the aha moments in courses can come from the increased awareness of ourselves and our colleagues which comes through REACH Profiles that are integrated into many of our courses

The insights lead us to better recognise our tendencies and strengths understand how to be more mindful of adapting to the needs and preferences of our team and our customers

The insights are put into practice by appreciating the benefits of our diversity and either learning toadapt or implementing a strengths-based management approach

We have a great range of high-quality products that can keep these impactful moments top of mind back in the workplace

The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts

Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals It improves processes by identifying analysing measuring and controlling areas of waste with the aim to improve processes reduce costs and enhance value for customers

The PD Training Lean Six Sigma Introduction Training Courses full of practical hands-on activities are run by Lean Six Sigma experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Introduction OUTLINE

Foreword

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processesThe goal of this training is to

Increase your knowledge of Process Management Six Sigma and Lean techniques as Business Process Improvement methodologies

Increase your skills at improving the ease and performance of the processes in which you work To gain an understanding of your role as a process team member for the achievement of business

success To select and improve one of the process you either own or work in

Outcomes

Obtain a working understanding of Process Management Six Sigma and Lean Know and apply the basic concepts

Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer

Perform Process Mapping and Characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs from the process and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs

Perform Process Improvement Activities Improve a process you are personally involved in using Process Management Six Sigma methods and

Lean Principles to improve its performance Continue to improve other processes

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process andor any Improvements You Make

Understanding Lean

About Six Sigma

About Lean

History behind Lean

Toyota Production Systems

The Toyota Precepts

Likerrsquos Toyota Way

Philosophy

Process

People and Partners

Problem Solving

The TPS House

The Goals of TPS

The First Pillar Just In Time (JIT)

The Second Pillar Jidoka (Error-Free Production)

Kaizen (continuous improvement)

The foundation of the house

The Five Principles of Lean Business

Value

Value stream

Flow

Pull

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Lean Six Sigma Black Belt from Green Belt Certification Training Course Upgrade

Lean Six Sigma Green Belt Certification Training - Signature Series

Lean Six Sigma Yellow Belt Certification Training Signature Series

FOR YOUR WORKPLACE LEARNING TO BE EFFECTIVE WE BELIEVE

A GREAT IN-CLASS EXPERIENCE IS THE FOUNDATION All training is tailored to your specific needs and people

We can also create bespoke courses for your unique needs

We facilitate learning through a workshop style approach (facilitation - not lecturing)

IT IS IMPORTANT TO KEEP THE LEARNING ALIVE WE PARTNER WITH YOU BEYOND THE CLASSROOMWhat happens in class is only 10 of the learning journey To bring the other 90 of learning to life we

Pre-class engagement to connect and improve the experience

Encouragement of self-directed application in the workplace

Support learner-driven reinforcement (complimentary for 12 months)

A great selection of resources for follow through action in the workplace

Cost effective coaching resources to help grow and mentor your learners

All-inclusive training resources so you can continue training internally

YOU NEED TRANSPARENCY TO OUTCOMESWe simplify the management of your training with reporting and transparency of outcomes to ensure success Our cloud-based Training Management Centre is complimentary and provides you with

Transparency to feedback

Transparency to on the job application

Transparency to learner-driven reinforcement

DELIVERY OPTIONS TO WORK AROUND YOUR OPERATIONAL NEEDS In-house - we can come to you for as little as 60-minutes

Public classes - come and see us (annual memberships available)

We provide you resources to train your team

Support your learners through

Support you by offering

EMBED LEARNINGA Great Training Course Is Only the Beginning to Lasting Change

To Help You Get Lasting Change from Training We Engage Your Participants

BEFORE TRAINING DURING TRAINING AFTER TRAINING

Pre course activity amp chat with the trainer about personal learning goals

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

My Action Plan

Participants can access course

materials and extension

content + more

If they picked an accountability buddy they would have that meeting as well

We welcome your participants for Refresher Training on our public classes at no

cost for 12-months (subject to availability)

All made easy via our Orgmenta participant app

MORE WAYS WE CAN HELP ACHIEVE LASTING CHANGE INCLUDE

1 MAKE IT STICK PACKS - 6 MONTHS OF 10-15 MINUTE ACTIVITIES TO RUN AT MEETINGS Designed to be easy to use for Team Leaders Managers Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course

When you choose this option we provide your nominated Learning Champions with a 90 minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand-alone lunch n learn sessions

Make it Stick packs are available for all PDT Signature Series courses

2 FOLLOW-UP COACHING BY OUR TRAINERS

Our Trainers can come back onsite and run coaching and reinforcement sessions for your team members These sessions are most commonly 60 to 90-minutes long and are designed to help people share collaborate gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change

Our purpose is to deliver lasting impact and we believe follow-up coaching is a powerful step in achieving this To encourage you to give your people that extra opportunity to really see change if you book a follow up session within 90-days of the original course date wersquoll come back onsite for 12 price

3 PHYSICAL PRODUCTS - VISUAL REMINDERS TO KEEP KEY CONCEPTS ALIVE

Many of the aha moments in courses can come from the increased awareness of ourselves and our colleagues which comes through REACH Profiles that are integrated into many of our courses

The insights lead us to better recognise our tendencies and strengths understand how to be more mindful of adapting to the needs and preferences of our team and our customers

The insights are put into practice by appreciating the benefits of our diversity and either learning toadapt or implementing a strengths-based management approach

We have a great range of high-quality products that can keep these impactful moments top of mind back in the workplace

The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts

Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals It improves processes by identifying analysing measuring and controlling areas of waste with the aim to improve processes reduce costs and enhance value for customers

The PD Training Lean Six Sigma Introduction Training Courses full of practical hands-on activities are run by Lean Six Sigma experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Introduction OUTLINE

Foreword

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processesThe goal of this training is to

Increase your knowledge of Process Management Six Sigma and Lean techniques as Business Process Improvement methodologies

Increase your skills at improving the ease and performance of the processes in which you work To gain an understanding of your role as a process team member for the achievement of business

success To select and improve one of the process you either own or work in

Outcomes

Obtain a working understanding of Process Management Six Sigma and Lean Know and apply the basic concepts

Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer

Perform Process Mapping and Characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs from the process and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs

Perform Process Improvement Activities Improve a process you are personally involved in using Process Management Six Sigma methods and

Lean Principles to improve its performance Continue to improve other processes

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process andor any Improvements You Make

Understanding Lean

About Six Sigma

About Lean

History behind Lean

Toyota Production Systems

The Toyota Precepts

Likerrsquos Toyota Way

Philosophy

Process

People and Partners

Problem Solving

The TPS House

The Goals of TPS

The First Pillar Just In Time (JIT)

The Second Pillar Jidoka (Error-Free Production)

Kaizen (continuous improvement)

The foundation of the house

The Five Principles of Lean Business

Value

Value stream

Flow

Pull

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

FOR YOUR WORKPLACE LEARNING TO BE EFFECTIVE WE BELIEVE

A GREAT IN-CLASS EXPERIENCE IS THE FOUNDATION All training is tailored to your specific needs and people

We can also create bespoke courses for your unique needs

We facilitate learning through a workshop style approach (facilitation - not lecturing)

IT IS IMPORTANT TO KEEP THE LEARNING ALIVE WE PARTNER WITH YOU BEYOND THE CLASSROOMWhat happens in class is only 10 of the learning journey To bring the other 90 of learning to life we

Pre-class engagement to connect and improve the experience

Encouragement of self-directed application in the workplace

Support learner-driven reinforcement (complimentary for 12 months)

A great selection of resources for follow through action in the workplace

Cost effective coaching resources to help grow and mentor your learners

All-inclusive training resources so you can continue training internally

YOU NEED TRANSPARENCY TO OUTCOMESWe simplify the management of your training with reporting and transparency of outcomes to ensure success Our cloud-based Training Management Centre is complimentary and provides you with

Transparency to feedback

Transparency to on the job application

Transparency to learner-driven reinforcement

DELIVERY OPTIONS TO WORK AROUND YOUR OPERATIONAL NEEDS In-house - we can come to you for as little as 60-minutes

Public classes - come and see us (annual memberships available)

We provide you resources to train your team

Support your learners through

Support you by offering

EMBED LEARNINGA Great Training Course Is Only the Beginning to Lasting Change

To Help You Get Lasting Change from Training We Engage Your Participants

BEFORE TRAINING DURING TRAINING AFTER TRAINING

Pre course activity amp chat with the trainer about personal learning goals

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

My Action Plan

Participants can access course

materials and extension

content + more

If they picked an accountability buddy they would have that meeting as well

We welcome your participants for Refresher Training on our public classes at no

cost for 12-months (subject to availability)

All made easy via our Orgmenta participant app

MORE WAYS WE CAN HELP ACHIEVE LASTING CHANGE INCLUDE

1 MAKE IT STICK PACKS - 6 MONTHS OF 10-15 MINUTE ACTIVITIES TO RUN AT MEETINGS Designed to be easy to use for Team Leaders Managers Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course

When you choose this option we provide your nominated Learning Champions with a 90 minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand-alone lunch n learn sessions

Make it Stick packs are available for all PDT Signature Series courses

2 FOLLOW-UP COACHING BY OUR TRAINERS

Our Trainers can come back onsite and run coaching and reinforcement sessions for your team members These sessions are most commonly 60 to 90-minutes long and are designed to help people share collaborate gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change

Our purpose is to deliver lasting impact and we believe follow-up coaching is a powerful step in achieving this To encourage you to give your people that extra opportunity to really see change if you book a follow up session within 90-days of the original course date wersquoll come back onsite for 12 price

3 PHYSICAL PRODUCTS - VISUAL REMINDERS TO KEEP KEY CONCEPTS ALIVE

Many of the aha moments in courses can come from the increased awareness of ourselves and our colleagues which comes through REACH Profiles that are integrated into many of our courses

The insights lead us to better recognise our tendencies and strengths understand how to be more mindful of adapting to the needs and preferences of our team and our customers

The insights are put into practice by appreciating the benefits of our diversity and either learning toadapt or implementing a strengths-based management approach

We have a great range of high-quality products that can keep these impactful moments top of mind back in the workplace

The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts

Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals It improves processes by identifying analysing measuring and controlling areas of waste with the aim to improve processes reduce costs and enhance value for customers

The PD Training Lean Six Sigma Introduction Training Courses full of practical hands-on activities are run by Lean Six Sigma experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Introduction OUTLINE

Foreword

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processesThe goal of this training is to

Increase your knowledge of Process Management Six Sigma and Lean techniques as Business Process Improvement methodologies

Increase your skills at improving the ease and performance of the processes in which you work To gain an understanding of your role as a process team member for the achievement of business

success To select and improve one of the process you either own or work in

Outcomes

Obtain a working understanding of Process Management Six Sigma and Lean Know and apply the basic concepts

Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer

Perform Process Mapping and Characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs from the process and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs

Perform Process Improvement Activities Improve a process you are personally involved in using Process Management Six Sigma methods and

Lean Principles to improve its performance Continue to improve other processes

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process andor any Improvements You Make

Understanding Lean

About Six Sigma

About Lean

History behind Lean

Toyota Production Systems

The Toyota Precepts

Likerrsquos Toyota Way

Philosophy

Process

People and Partners

Problem Solving

The TPS House

The Goals of TPS

The First Pillar Just In Time (JIT)

The Second Pillar Jidoka (Error-Free Production)

Kaizen (continuous improvement)

The foundation of the house

The Five Principles of Lean Business

Value

Value stream

Flow

Pull

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

EMBED LEARNINGA Great Training Course Is Only the Beginning to Lasting Change

To Help You Get Lasting Change from Training We Engage Your Participants

BEFORE TRAINING DURING TRAINING AFTER TRAINING

Pre course activity amp chat with the trainer about personal learning goals

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

My Action Plan

Participants can access course

materials and extension

content + more

If they picked an accountability buddy they would have that meeting as well

We welcome your participants for Refresher Training on our public classes at no

cost for 12-months (subject to availability)

All made easy via our Orgmenta participant app

MORE WAYS WE CAN HELP ACHIEVE LASTING CHANGE INCLUDE

1 MAKE IT STICK PACKS - 6 MONTHS OF 10-15 MINUTE ACTIVITIES TO RUN AT MEETINGS Designed to be easy to use for Team Leaders Managers Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course

When you choose this option we provide your nominated Learning Champions with a 90 minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand-alone lunch n learn sessions

Make it Stick packs are available for all PDT Signature Series courses

2 FOLLOW-UP COACHING BY OUR TRAINERS

Our Trainers can come back onsite and run coaching and reinforcement sessions for your team members These sessions are most commonly 60 to 90-minutes long and are designed to help people share collaborate gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change

Our purpose is to deliver lasting impact and we believe follow-up coaching is a powerful step in achieving this To encourage you to give your people that extra opportunity to really see change if you book a follow up session within 90-days of the original course date wersquoll come back onsite for 12 price

3 PHYSICAL PRODUCTS - VISUAL REMINDERS TO KEEP KEY CONCEPTS ALIVE

Many of the aha moments in courses can come from the increased awareness of ourselves and our colleagues which comes through REACH Profiles that are integrated into many of our courses

The insights lead us to better recognise our tendencies and strengths understand how to be more mindful of adapting to the needs and preferences of our team and our customers

The insights are put into practice by appreciating the benefits of our diversity and either learning toadapt or implementing a strengths-based management approach

We have a great range of high-quality products that can keep these impactful moments top of mind back in the workplace

The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts

Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals It improves processes by identifying analysing measuring and controlling areas of waste with the aim to improve processes reduce costs and enhance value for customers

The PD Training Lean Six Sigma Introduction Training Courses full of practical hands-on activities are run by Lean Six Sigma experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Introduction OUTLINE

Foreword

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processesThe goal of this training is to

Increase your knowledge of Process Management Six Sigma and Lean techniques as Business Process Improvement methodologies

Increase your skills at improving the ease and performance of the processes in which you work To gain an understanding of your role as a process team member for the achievement of business

success To select and improve one of the process you either own or work in

Outcomes

Obtain a working understanding of Process Management Six Sigma and Lean Know and apply the basic concepts

Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer

Perform Process Mapping and Characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs from the process and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs

Perform Process Improvement Activities Improve a process you are personally involved in using Process Management Six Sigma methods and

Lean Principles to improve its performance Continue to improve other processes

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process andor any Improvements You Make

Understanding Lean

About Six Sigma

About Lean

History behind Lean

Toyota Production Systems

The Toyota Precepts

Likerrsquos Toyota Way

Philosophy

Process

People and Partners

Problem Solving

The TPS House

The Goals of TPS

The First Pillar Just In Time (JIT)

The Second Pillar Jidoka (Error-Free Production)

Kaizen (continuous improvement)

The foundation of the house

The Five Principles of Lean Business

Value

Value stream

Flow

Pull

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

MORE WAYS WE CAN HELP ACHIEVE LASTING CHANGE INCLUDE

1 MAKE IT STICK PACKS - 6 MONTHS OF 10-15 MINUTE ACTIVITIES TO RUN AT MEETINGS Designed to be easy to use for Team Leaders Managers Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course

When you choose this option we provide your nominated Learning Champions with a 90 minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand-alone lunch n learn sessions

Make it Stick packs are available for all PDT Signature Series courses

2 FOLLOW-UP COACHING BY OUR TRAINERS

Our Trainers can come back onsite and run coaching and reinforcement sessions for your team members These sessions are most commonly 60 to 90-minutes long and are designed to help people share collaborate gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change

Our purpose is to deliver lasting impact and we believe follow-up coaching is a powerful step in achieving this To encourage you to give your people that extra opportunity to really see change if you book a follow up session within 90-days of the original course date wersquoll come back onsite for 12 price

3 PHYSICAL PRODUCTS - VISUAL REMINDERS TO KEEP KEY CONCEPTS ALIVE

Many of the aha moments in courses can come from the increased awareness of ourselves and our colleagues which comes through REACH Profiles that are integrated into many of our courses

The insights lead us to better recognise our tendencies and strengths understand how to be more mindful of adapting to the needs and preferences of our team and our customers

The insights are put into practice by appreciating the benefits of our diversity and either learning toadapt or implementing a strengths-based management approach

We have a great range of high-quality products that can keep these impactful moments top of mind back in the workplace

The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts

Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals It improves processes by identifying analysing measuring and controlling areas of waste with the aim to improve processes reduce costs and enhance value for customers

The PD Training Lean Six Sigma Introduction Training Courses full of practical hands-on activities are run by Lean Six Sigma experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Introduction OUTLINE

Foreword

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processesThe goal of this training is to

Increase your knowledge of Process Management Six Sigma and Lean techniques as Business Process Improvement methodologies

Increase your skills at improving the ease and performance of the processes in which you work To gain an understanding of your role as a process team member for the achievement of business

success To select and improve one of the process you either own or work in

Outcomes

Obtain a working understanding of Process Management Six Sigma and Lean Know and apply the basic concepts

Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer

Perform Process Mapping and Characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs from the process and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs

Perform Process Improvement Activities Improve a process you are personally involved in using Process Management Six Sigma methods and

Lean Principles to improve its performance Continue to improve other processes

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process andor any Improvements You Make

Understanding Lean

About Six Sigma

About Lean

History behind Lean

Toyota Production Systems

The Toyota Precepts

Likerrsquos Toyota Way

Philosophy

Process

People and Partners

Problem Solving

The TPS House

The Goals of TPS

The First Pillar Just In Time (JIT)

The Second Pillar Jidoka (Error-Free Production)

Kaizen (continuous improvement)

The foundation of the house

The Five Principles of Lean Business

Value

Value stream

Flow

Pull

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts

Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals It improves processes by identifying analysing measuring and controlling areas of waste with the aim to improve processes reduce costs and enhance value for customers

The PD Training Lean Six Sigma Introduction Training Courses full of practical hands-on activities are run by Lean Six Sigma experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Introduction OUTLINE

Foreword

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processesThe goal of this training is to

Increase your knowledge of Process Management Six Sigma and Lean techniques as Business Process Improvement methodologies

Increase your skills at improving the ease and performance of the processes in which you work To gain an understanding of your role as a process team member for the achievement of business

success To select and improve one of the process you either own or work in

Outcomes

Obtain a working understanding of Process Management Six Sigma and Lean Know and apply the basic concepts

Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer

Perform Process Mapping and Characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs from the process and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs

Perform Process Improvement Activities Improve a process you are personally involved in using Process Management Six Sigma methods and

Lean Principles to improve its performance Continue to improve other processes

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process andor any Improvements You Make

Understanding Lean

About Six Sigma

About Lean

History behind Lean

Toyota Production Systems

The Toyota Precepts

Likerrsquos Toyota Way

Philosophy

Process

People and Partners

Problem Solving

The TPS House

The Goals of TPS

The First Pillar Just In Time (JIT)

The Second Pillar Jidoka (Error-Free Production)

Kaizen (continuous improvement)

The foundation of the house

The Five Principles of Lean Business

Value

Value stream

Flow

Pull

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer

Perform Process Mapping and Characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs from the process and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs

Perform Process Improvement Activities Improve a process you are personally involved in using Process Management Six Sigma methods and

Lean Principles to improve its performance Continue to improve other processes

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process andor any Improvements You Make

Understanding Lean

About Six Sigma

About Lean

History behind Lean

Toyota Production Systems

The Toyota Precepts

Likerrsquos Toyota Way

Philosophy

Process

People and Partners

Problem Solving

The TPS House

The Goals of TPS

The First Pillar Just In Time (JIT)

The Second Pillar Jidoka (Error-Free Production)

Kaizen (continuous improvement)

The foundation of the house

The Five Principles of Lean Business

Value

Value stream

Flow

Pull

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

The First Improvement Concept (Value)

Basic characteristics

Satisfiers

Delighters

Applying the Kano Model

The Second Improvement Concept (Waste)

Muda

Mura

Muri

The New Wastes

The Third Improvement Concept (Variation)

Common Cause

Special Cause

Tampering

Structural

The Fourth Improvement Concept (Complexity)

What is complexity

What causes complexity

How to simplify

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan Do Study Act)

The DMAIC Method

The Improvement Toolkit

Gemba

Genchi Genbutsu

Womackrsquos Principle

Kaizen

A Roadmap for implementation

Supply Chain Management requires the effective management of the flow of materials information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer To better compete in a global economy organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances logistics tracking monitoring inventory management and delivery of products and services to build enhanced supply chains Your organisation can improve customer satisfaction increase efficiencies and reduce costs by improving the management of your supply chain

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location

Supply Chain Management Training OUTLINE

Foreword

Rapid global expansion rising fuel costs environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs Organisations can no longer ignore what happens outside their own four walls making supply chain management a critical skill that is in-demand in the marketplace This Supply Chain Management training course from PD Training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution Youll gain a better understanding of the finances logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness while maximising customer value and satisfaction

Outcomes

By the end of this course participants will be able to Identify how supply chain management relates to

o Customer satisfactiono Improving performanceo Lowering costso Product development

Define the terms o Procuremento Upstream and downstreamo Raw materialo Forecastingo Carrying costo Inventoryo Order generation

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

o Order takingo Order fulfillmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tacticalo Operational

Comprehend the flows of supply chain management and data warehouses o Product flowo Information flowo Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Supply Chain Management Training Course - Lesson 1Getting Started

Workshop Objectives

Action Plans amp Evaluation Forms

Supply Chain Management Training Course - Lesson 2Why Supply Chain Management

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Supply Chain Management Training Course - Lesson 3Key Terms I

Procurement

Upstream amp Downstream

Raw Material

Forecasting

Carrying Cost

Case Study

Supply Chain Management Training Course - Lesson 4Key Terms II

Inventory

Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Supply Chain Management Training Course - Lesson 5Three Levels of Supply Chain Management

Strategic Level

Tactical Level

Operational Level

Bullwhip Effect

Case Study

Supply Chain Management Training Course - Lesson 6Five Stages of Supply Chain Management

Plan

Source

Make

Deliver

Return

Case Study

Supply Chain Management Training Course - Lesson 7The Flows of Supply Chain Management

The Product Flow

Supply Chain Management Training Course - Lesson 8Inventory Management

Levels of Inventory

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Just-In-Time Inventory

Keeping Accurate Records

Inventory Calculator

Case Study

Supply Chain Management Training Course - Lesson 9Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customers Customers

Case Study

Supply Chain Management Training Course - Lesson 10Tracking and Monitoring

Dashboard

RFIDs

Alert Generation

Stock Keeping Unit (SKU)

Case Study

Supply Chain Management Training Course - Lesson 11Supply Chain Event Management

Inventory Alerts

Supplier Alerts

Bottlenecking

Being Proactive

Case Study

Supply Chain Management Training Course - Lesson 12Wrapping Up

Words from the Wise

Lessons Learned

Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects

The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle process management Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently

This valuable and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide Parramatta and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Team Members Training OUTLINE

Foreword

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

This class is designed as an applied learning experience we sometimes refer to as ldquoTrain ndash Dordquo You will be taught how to identify and select a key process you are involved in and then how to fully characterise this process You will find that the characterisation activity will naturally lead to improvement In most cases the improvement results in increased performance of the process and your ease in performing or supporting the process You will also learn how to maintain or sustain the performance of a process by either monitoring or applying specific control techniques From here you will be well equipped to make improvements to almost any process

Outcomes

In this introductory level Six Sigma Course participants will

Obtain a working understanding of Lean Six Sigma Know and apply the basic concepts Demonstrate use of the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non value add Understand how the processes you are a part of fit into the larger set of processes needed in delivering

value to the customer- Perform Process Mapping and characterisation Create a detailed Process Map of a process you are personally involved in Prioritise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Be able to perform process improvement activities Improve a process you are involved in using Lean Six Sigma methods Continue to improve other processes Understand how to establish control mechanisms and monitoring processes Sustain an existing process andor any improvements you make

Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

Lean Six Sigma Team Member Training Course Lesson 1

Opening ndash Competition

The importance of Continuous Improvement in business and government

Lean Six Sigma Team Member Training Course Lesson 2

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Process Ownership

Cost of Poor Quality

Lean Six Sigma Team Member Training Course Lesson 3

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Lean Six Sigma Team Member Training Course Lesson 4

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

This Lean Six Sigma course addresses the use of Process Management Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation

The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise improve and manage them

Lean Six Sigma Process Management training courses full of practical activities are run by LSS experts training in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Process Management Training OUTLINE

Foreword

The Process Management Course breaks down how to manage business processes so they are effective efficient and adaptable Through the use of various tools methodologies management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

order to assure improvement and success

Outcomes

This Six Sigma course focusses on the doing of a Six Sigma project This course is designed to empower participants to work with project team members in the analysis measurement and re-design of business processesThe course is full of practical tools and some statistical analysisThis Six Sigma Process course is suitable for people such as SMEs that may not manage the project or specifically manage the change but their knowledge about processes and their contributions to the improvement initiative are vital

Phase A ndash Introduction Define and Measure

Course Overview

Process Management

Basic Statistics

Cost of Poor Quality

Define Phase

Defining an Improvement Project

Measure Phase Part One

Measure Phase Part Two

X-Y Matrix Analysis

Capability Analysis

Measurement System Analysis

Process Improvement Project

Phase B ndash Analyse Improve and Control

Introduction

Defects Defectives and Opportunities

Graphical Analysis

Lean Value Stream Analysis

Applying the 5S Principles

Introduction to Improvement Experiments

Poka-Yoke Methods

Statistical Process Control

Control Charts

Tracking and Managing a Process

Finalising Your Process Project

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Glossary of Lean Six Sigma Terms

Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project

The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes

This valuable and engaging course is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Team Members Awareness Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Awareness Training OUTLINE

Foreword

As a company implements a Lean Six Sigma Program it is essential all employees understand the objectives and terminology to be used This course helps demistify the terminology and goals of Six Sigma Continuous Improvement projects thereby reducing fear and empowering everyone to contribute Teams will be formed to conduct improvement projects The ldquotalk of the townrdquo will be Lean Six Sigma To engage all employees in the ground swell to improving all processes this course provides learning relative to terminology objectives and the role each employee can play in this effort

Outcomes

During this Six Sigma Awareness course participants will

Develop awareness Lean Six Sigma principals and goals

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Increase their willingness and ability to contribute to Continual Improvement Projects Develop an understanding of their role as a process team member and how they can contribute to

process re-design

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection team selection progress tracking and team member management

The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project

Lean Six Sigma Champions are required to have expertise in LSS so that they can plan select implement and manage a LSS project efficiently The role of a Champion includes generating project ideas prioritising them assigning them to Belts and tracking and managing them through completion

This training course is delivered by Lean Six Sigma experts and is available throughout Australia including Brisbane Sydney Parramatta Melbourne Adelaide Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Management Champions Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

location

Lean Six Sigma Champions OUTLINE

Foreword

This course has been designed to build your knowledge and ability to manage a Business Process Improvement initiative through the use of Lean Six Sigma methodologies While you will not be a practitioner of the technical skill sets of these methodologies you must develop a working knowledge of the capabilities such that you can recognise where and how they can be applied to improve the business processes you manage As a Champion you will also be responsible for driving and inspiring change in your company Improvements require change ndash people donrsquot like to change ndash you will be tasked to see that they respond positively to the necessary changes We will give you some guidance in that area The main focus of a Lean Six Sigma program is ldquothe processrdquo Business is conducted through a series of processes yielding what your customers desire By taking this course you will have a well rounded understanding of the approach your company is taking to implement these methodologies and improve your business You will also be prepared to make significant contributions in this regard

Outcomes

This Six Sigma course prepares senior staff in the organisation to successfully sponsor and steer Six Sigma initiatives Participants will develop an understanding of the strategies methodologies and tools employed by the Six Sigma projects and have enough understanding to provide clear guidance and direction to project teams and their Belted managers As well as high level understanding the course will provide some technical information in Six Sigma methodologies including

Process Management Lean Principles Six Sigma - DMAIC responsibilities of Project Champions

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poke-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Champion Responsibilities

Managing People through Change

Project amp Candidate Selection

Project Tracking

Communication amp Recognition

The success of a Lean Six Sigma project requires proper project selection and management Recognising appropriate projects identifying opportunities for improvement planning effectively and efficient project management must be carried out using your LSS expertise

The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection opportunity analysis affinity diagramming and defining and tracking and launching a project It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects

This comprehensive and practical training course is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide or Perth

Please click on the Public Class tab below to view our Six Sigma Management Project Selection Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Lean Six Sigma Project Selection Training OUTLINE

Foreword

This Six Sigma Project selection course will empower you to take a giant leap forward in improving your business During this course you will learn to recognise multiple areas of opportunity for improvement define the opportunities and create a launch plan to achieve those improvements There is a lot covered in this course but it really is as easy as 1-2-3 Generating high impact projects consists of performing a Project Selection Process (ldquoPSPrdquo) to identify the companyrsquos areas of concern those areas where significant business problems or opportunities exist The opportunity analysis is performed through two primary approaches 1) by identifying any and all opportunities perceived by the management team and2) by identifying specific problems which are preventing the accomplishment of specific goals and objectives of the organisation Following this process will allow any business unit manager from Department Manager through Chief Executive Officer to identify ALL opportunities for improvement throughout the business unit The opportunities identified may relate to any and all of the corporate strategies ndash they neednrsquot be solely financial savings in nature The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (usually dollars) that are then organised by area and responsibility Assisting the PSP methodology is a process for defining projects assuring they are clearly written with all of the essential information to achieve meaningful results The PSP is a complete methodology from project ideation to project definition selection and ongoing management through the business improvement roadmap

Outcomes

Understand the importance of project selection for LSS success Be able to identify the best opportunities within their organisation for measurable and achievable

success Understand LSS principals and processes Be able to contribute to LSS strategy meetings Ensure LSS initiatives put their focus into the highest pay-off projects

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Opening

The Project Roadmap

Recognise Phase

Opportunity Definition

Problematic Areas

Problem Statement Creation

Problem Statement Objectives

Examples ndash Good and Bad

Affinity Diagramming

Step-by-Step Process

Affinity Diagramming Outputs

Define Phase

Steps for Defining a Project

Champion Project Worksheet

Objective Statement Creation

Development of Project List

Link to Corporate Strategies

Launch Phase

Identify People Associated with Projects

Obtain Approvals and Launch DMAIC

Glossary of Lean Six Sigma Terms

Templates

Problem Statement Template

Opportunity Analysis Matrix ndash Template

Opportunity Analysis Matrix ndash Sample

Project List ndash Template

Project List ndash Sample

Champion Project Worksheet ndash Template

Champion Project Worksheet ndash Sample

Project List ndash Template

Project List - Sample

To manage a successful implementation of Lean Six Sigma (LSS) in an organisation senior executives must understand the basic Six Sigma techniques LSS process improvement methodologies lean principles and deployment models

The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

preparation and implementation of Lean Six Sigma It empowers company executives to map processes consider capabilities and resources manage the training of employees in LSS and the expected results of an LSS implementation

This training course is available throughout Australia including Brisbane Sydney Melbourne Adelaide Parramatta Canberra and Perth

Please click on the Public Class tab below to view our Six Sigma Executive Briefing Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma - Executive Briefing Training OUTLINE

Foreword

This course has been developed to create an awareness of the means of deploying and the impact of a Lean Six Sigma initiative as a Business Process Improvement programThe Goal of This Training is to

Increase your understanding of Lean Six Sigma techniques as business process improvement methodologies

Assist you in assessing the impact such a program may have for your company To gain an understanding of the role you as a manager must undertake to achieve the greatest level of

business success Specific LSS Learning Outcomes

Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Personal ResultsAfter successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Outcomes

During this course you will Obtain an understanding of a Lean Six Sigma program objectives Know and comprehend the impact the concepts can have on your business Become familiar with the terminology Comprehend daily work as a process-oriented activity Understand process inputs and outputs Understand process flow and know what determines value add vs non-value add Understand how the processes you manage fit into the larger set of processes needed in delivering value

to the customer Grasp the power of Process Mapping and characterisation Recognise significant outputs and quantify their level of performance to requirements Identify inputs and their relationship to the significant outputs Link key processes to the strategic objectives of the company Establish control mechanisms and monitoring processes to sustain an existing process and

improvements you make Prepare to implement a Lean Six Sigma Determine the structure of such a program for your company Learn to identify ldquoprojectsrdquo prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality analytical skills problem solving skills and methods for increasing the efficiency effectiveness and adaptability of the organisation you manage

Opening

Competition

Process Management

Definitions

Process Ownership

Cost of Poor Quality

Lean Principles

Seven Areas of Waste

Value Stream Analysis

5S Principles

Poka-Yoke Methods

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Six Sigma

Define Phase

Measure Phase

Analyse Phase

Improve Phase

Control Phase

Deployment Model

Importing the Knowledge

Lean Six Sigma Curriculum

Lean Six Sigma Program Operations

Communication amp Recognition

Glossary of Lean Six Sigma Terms

Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value By identifying how customer value flows across every aspect of the organisation management amp teams can then fine-tune and implement processes that create zero waste

The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture thereby reducing waste and improving product and service value to the customer Tools covered include 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu

Lean Training courses delivered Australia-wide by LSS experts in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth Ph 1300 121 400

Please click on the Public Class tab below to view our Lean Process Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Process Improvement Training OUTLINE

Foreword

This two-day Lean Process Improvement training course will give your organisation the foundational tools required to implement Lean thinking and solutions Day one explores the foundational Toyota precepts of Lean and the five improvement concepts value waste variation complexity and continuous improvement

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

The second day will focus on how to use the actual tools for implementing these continual improvement concepts in an organisation Useful tools will include Lean data mapping methods 5S 5W-2H PDSA DMAIC Kaizen Genchi Genbutsu This Lean process improvement training course will enable an entire organisation to holistically apply Lean thinking and solutions across every aspect of their value stream From the newest staffer to the CEO the constant reevaluation of the value stream across each product and service family will challenge old thinking and create a new culture of Lean thinking Once the value of a product or service is identified then unnecessary waste can be removed with continual process improvement implementation Lean is not just limited to manufacturing and production but also can be equally applied to service-oriented industries like healthcare government education and agribusiness

Outcomes

After Completing this Course Participants Will Gain an understanding of Lean Describe The Toyota Production System and TPS house Master the five Lean principles Learn how to categorise products or systems into the three groups Learn how to create and contribute to a Lean enterprise Identify and reduce various types of organisational waste Learn to create a plan for an organisation thats more environmentally Lean Learn how to implement amp evaluate Lean changes with PDSA cycle R-DMAIC-S models Learn how to effectively use Lean thinking frameworks like 5W-2H Genchi Genbutsu Gemba and 5-S Prepare for and complete a basic 5-S Learn the five levels of Kaizen events particularly a Kaizen blitz Effective tips for data gathering mapping and analysis using flow charts Ishikawa and SIPOC diagrams

and value stream maps Create a successful plan for a Lean project

Day One

Lesson 1 Understanding LeanParticipants will learn what Lean is and what its origins are This session will explore the Toyota Precepts how Lean differs from Six Sigma and some common Lean terms

Lesson 2 The Toyota Production SystemParticipants will learn about the Toyota Production System HouseDiscover an alternate representation of the Toyota Production System

Lesson 3 The Five Critical Improvement ConceptsDiscuss five key ideas supporting Lean process improvement value waste variation complexity and continuous improvement

Lesson 4 Understanding Value with the Kano ModelThis session will explore value with the Kano model which divides product or system characteristics into three groups basic performance and value added

Lesson 5 Types of WasteIn this session participants learn about the three main wastes (muda muri and mura) as well as some new types

Lesson 6 Creating a Lean EnterpriseExplore some ways to create an environmentally friendly organisation with Lean Learn about the 20 keys to a Lean organisation

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

Day two

Lesson 7 The Plan Do Study Act (PDSA) CycleThe first session of Day Two will cover the PDSA cycle which should be used to plan and implement organisational changes

Lesson 8 Using the R-DMAIC-S ModelThis session will cover the Recognise - Define - Measure - Analyse - Improve - Control ndash Sustain model an advanced version of PDSA primarily used in Six Sigma

Lesson 9 Lean Thinking ToolsLearn about some Lean thinking tools including 5W-2H Genchi Genbutsu Gemba and 5-S

Lesson 10 Kaizen EventsThis session will cover the five levels of Kaizen events with a focus on Level 3 (the Kaizen blitz)

Lesson 11 Data Gathering and MappingMost of the second afternoon will be spent learning about and practicing various Lean data tools including flow charts Ishikawa (cause and effect or fishbone) diagrams SIPOC charts and value stream maps We will also share some tips for effective data analysis

Lesson 12 A Plan to Take HomeThe final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organisation Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach

Workshop Wrap-UpParticipants will have an opportunity to ask questions and fill out an action plan

5S is method of creating maintaining and improving a clean and orderly workplace that exposes waste and errors It helps identify unplanned levels of inventory inadequate work processes wasted time and equipment-related inefficiencies

The PD Training 5S Introduction course is a great place to start on your continuous improvement initiative because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input on improving their workplace

This dynamic training course is available now throughout Australia including Brisbane Sydney Melbourne Adelaide Canberra Parramatta and Perth

Please click on the Public Class tab below to view our 5s Continuous Improvement Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

5S Continuous Improvement Training OUTLINE

Foreword

5S is much more than just housekeeping Housekeeping and an organised workplace are the results of 5S but

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

the real purpose of 5S is to uncover errors and problems more quickly and implement continuous improvement Learn to reduce waste through a systematic application of 5S principles ndash Sort Set in Order Shine Standardise and Sustain This workshop teaches the basic 5S techniques and illustrates that its implementation immediately reduces waste and provides a cleaner safer work environment

Outcomes

After completing this course participants will be able to Explain the origins of 5S methodology Discuss the benefits of 5S principles Identify opportunities for improvement using 5S principles Introduce and embed 5S changes to the workplace for sustained improvement How to design your workplace based on 5S principles Learn Techniques to prevent bad habits

5S Continuous Improvement Training Course - Lesson 1Origins of 5S

What is 5S

Where did it come from

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 2The 5S Methodology Unpacked Sort (Seiri)

Clearing the work area

Determine what you need

5S Continuous Improvement Training Course - Lesson 3Set in Order (Seiso)

Designated locations

Design your workplace for efficiency

5S Continuous Improvement Training Course - Lesson 4Shine (Seiton) Workplace Cleanliness

Spit and polish

Creating cleaning routines

5S Continuous Improvement Training Course - Lesson 5Standardize (Seiketsu)

Making it routine

Design systems to ensure new norms

The benefits of 5S

5S Continuous Improvement Training Course - Lesson 6Sustain (Shitsuke)

Changing the future

Techniques to prevent old habits

The benefits of 5S

This 2-day Green Belt Certification Training Course is intended for existing Lean Six Sigma Yellow Beltss or those who have equivalent workplace experience This exam based international certification is the fastest path for you to become a Green Belt

The PD Training Yellow Belt Training provided fundamental skills in the Define Measure and Control steps of the DMAIC process This upgrade to Six Sigma Green Belt course provides you with significant more in-depth knowledge and skills in the Analyse and Improve phases and empowers you with the ability to really drive improvements in your workplace

This highly significant and lively course is available now throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Green Belt Certification Training Upgrade from Yellow Belt course schedule by city or click In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Yellow Belt to Green Belt Certification Upgrade Training OUTLINE

Foreword

Prior to accepting your enrolment PD Training will provide you with an IASSC Practice Test to confirm your existing knowledge and if accepted we will provide you with your Green Belt training materials a week before the course runs so you can review the materials beforehand and pick up the training without missing a beatThis upgrade course includes days 4 and 5 from the complete 5-day Green Belt course It picks up from where the Yellow Belt training left offBy moving up from the Yellow Belt to Green Belt you will learn and develop substantial skills in the Analyse and Improve phases of DMAIC

Outcomes

During this course participants will enhance their skills to the Green Belt level and develop Ability to use a structured approach to process improvement Ability to use all steps of DMAIC (with a focus on Analyse and Implement) methodology Skill to achieve sustainable quality improvement through process improvement Understanding of the tools of process discovery Understanding of variation in processes Skill to reduce variation in processes and achieve predicted outcomes Ability to identify measure and analyse process potential Usage of inferential statistics Usage of hypothesis testing Understanding when to use which Six Sigma methodology Ability to use Capability Analysis to control processes Knowledge of the interdependence of Lean tools Skill to prevent identify and control defects Understanding and use of statistical process control

Skill to train document monitor respond and align systems Skill to provide sustainable and cost-effective improvement in processes

LSS Green Belt Define Phase

Brief review of Yellow Belt content

LSS Green Belt Measure Phase

Brief review of Yellow Belt content

LSS Green Belt Analyse Phase

Phase Description

The Analyse Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for isolating critical factors There are nine modules in this phase

Welcome to Analyse

ldquoXrdquo Sifting

Perform a Multi-Vari Analysis

Interpret and a Multi-Vari Graph

Identify when a Multi-Vari Analysis is applicable

Interpret what Skewed data looks like

Explain how data distributions become Non-normal when they are really Normal

Inferential Statistics

Explain the meaning of the term ldquoInferential Statisticsrdquo

Describe the basic tenets of the Central Limit Theorem

Describe the impact of sample size on your estimates of population parameters

Explain Standard Error

Intro to Hypothesis Testing

Articulate the purpose of Hypothesis Testing

Explain the concepts of the Central Tendency

Be familiar with the types of Hypothesis Tests

Hypothesis Testing Normal Data Part 1

Determine appropriate sample sizes for testing Means

Conduct various Hypothesis Tests for Means

Properly Analyse Results

Hypothesis Testing Normal Data Part 2

Be able to conduct Hypothesis Testing of Variances

Understand how to Analyse Hypothesis Testing Results

Hypothesis Testing Non-Normal Data Part 1

Conduct Hypothesis Testing for equal variance

Conduct Hypothesis Testing for Medians

Analyse and interpret the results

Hypothesis Testing Non-Normal Data Part 2

Calculate and explain test for proportions

Calculate and explain contingency tests

Wrap Up amp Action Items

LSS Green Belt Improve Phase

Phase Description

The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions There are five modules in this phase

Welcome to Improve

Process Modeling Regression

Perform the steps in a Correlation and a Regression Analysis

Explain when Correlation and Regression is appropriate

Advanced Process Modeling

Perform Non-Linear Regression Analysis

Perform Multiple Linear Regression Analysis (MLR)

Examine Residuals Analysis and understand its effects

Designing Experiments

Determine the reason for experimenting

Describe the difference between a physical model and a DOE model

Explain an OFAT experiment and its primary weakness

Shown Main Effects Plots and interactions determine which effects and interactions may be significant

Create a Full Factorial Design

Wrap Up amp Action Items

LSS Green Belt Control Phase

Brief review of Yellow Belt content

This 5-day Black Belt Certification Training Course is intended for existing Lean Six Sigma Green Belts or those who have equivalent workplace experience This IASSC exam based international certification is the fastest path to becoming a certified Six Sigma Black Belt

In the Six Sigma Green Belt training course you learned how to plan and design experiments while the Black Belt upgrade course teaches you how to run assess quantify and control experiments and their outputs

This highly significant and intensive training course is taught by Black Belts and Master Black Belts and is conducted across Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Black Belt Certification Training Upgrade from Green Belt course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Skill to train document monitor respond and align systems Skill to provide sustainable and cost-effective improvement in processes

LSS Green Belt Define Phase

Brief review of Yellow Belt content

LSS Green Belt Measure Phase

Brief review of Yellow Belt content

LSS Green Belt Analyse Phase

Phase Description

The Analyse Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for isolating critical factors There are nine modules in this phase

Welcome to Analyse

ldquoXrdquo Sifting

Perform a Multi-Vari Analysis

Interpret and a Multi-Vari Graph

Identify when a Multi-Vari Analysis is applicable

Interpret what Skewed data looks like

Explain how data distributions become Non-normal when they are really Normal

Inferential Statistics

Explain the meaning of the term ldquoInferential Statisticsrdquo

Describe the basic tenets of the Central Limit Theorem

Describe the impact of sample size on your estimates of population parameters

Explain Standard Error

Intro to Hypothesis Testing

Articulate the purpose of Hypothesis Testing

Explain the concepts of the Central Tendency

Be familiar with the types of Hypothesis Tests

Hypothesis Testing Normal Data Part 1

Determine appropriate sample sizes for testing Means

Conduct various Hypothesis Tests for Means

Properly Analyse Results

Hypothesis Testing Normal Data Part 2

Be able to conduct Hypothesis Testing of Variances

Understand how to Analyse Hypothesis Testing Results

Hypothesis Testing Non-Normal Data Part 1

Conduct Hypothesis Testing for equal variance

Conduct Hypothesis Testing for Medians

Analyse and interpret the results

Hypothesis Testing Non-Normal Data Part 2

Calculate and explain test for proportions

Calculate and explain contingency tests

Wrap Up amp Action Items

LSS Green Belt Improve Phase

Phase Description

The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions There are five modules in this phase

Welcome to Improve

Process Modeling Regression

Perform the steps in a Correlation and a Regression Analysis

Explain when Correlation and Regression is appropriate

Advanced Process Modeling

Perform Non-Linear Regression Analysis

Perform Multiple Linear Regression Analysis (MLR)

Examine Residuals Analysis and understand its effects

Designing Experiments

Determine the reason for experimenting

Describe the difference between a physical model and a DOE model

Explain an OFAT experiment and its primary weakness

Shown Main Effects Plots and interactions determine which effects and interactions may be significant

Create a Full Factorial Design

Wrap Up amp Action Items

LSS Green Belt Control Phase

Brief review of Yellow Belt content

This 5-day Black Belt Certification Training Course is intended for existing Lean Six Sigma Green Belts or those who have equivalent workplace experience This IASSC exam based international certification is the fastest path to becoming a certified Six Sigma Black Belt

In the Six Sigma Green Belt training course you learned how to plan and design experiments while the Black Belt upgrade course teaches you how to run assess quantify and control experiments and their outputs

This highly significant and intensive training course is taught by Black Belts and Master Black Belts and is conducted across Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Black Belt Certification Training Upgrade from Green Belt course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Wrap Up amp Action Items

LSS Green Belt Improve Phase

Phase Description

The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions There are five modules in this phase

Welcome to Improve

Process Modeling Regression

Perform the steps in a Correlation and a Regression Analysis

Explain when Correlation and Regression is appropriate

Advanced Process Modeling

Perform Non-Linear Regression Analysis

Perform Multiple Linear Regression Analysis (MLR)

Examine Residuals Analysis and understand its effects

Designing Experiments

Determine the reason for experimenting

Describe the difference between a physical model and a DOE model

Explain an OFAT experiment and its primary weakness

Shown Main Effects Plots and interactions determine which effects and interactions may be significant

Create a Full Factorial Design

Wrap Up amp Action Items

LSS Green Belt Control Phase

Brief review of Yellow Belt content

This 5-day Black Belt Certification Training Course is intended for existing Lean Six Sigma Green Belts or those who have equivalent workplace experience This IASSC exam based international certification is the fastest path to becoming a certified Six Sigma Black Belt

In the Six Sigma Green Belt training course you learned how to plan and design experiments while the Black Belt upgrade course teaches you how to run assess quantify and control experiments and their outputs

This highly significant and intensive training course is taught by Black Belts and Master Black Belts and is conducted across Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Black Belt Certification Training Upgrade from Green Belt course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Black Belt from Green Belt Certification Training Course Upgrade OUTLINE

Foreword

The PD Training training materials are much more than simple tools training This curriculum is formatted in such a way that the problem solving strategy is demonstrated throughout the course By utilising various Statistical and Business Improvement tools you will be able to clearly see and communicate the flow and process of the methodology in order to instill both the tactical and strategic aspects of the LSS Black Belt skill set

The implementation roadmaps within each phase provide a clear line-of-sight for putting into practice the problem solving technology Various group exercises utilising training aids pre-formatted data sets and templates facilitate interactive group learning within the course

These training materials are the industry standard used by thousands of industry trainers coaches and mentors to train Lean Six Sigma Black Belts around the world

Outcomes

During this course you will develop Understanding and implementation of the concepts of Six Sigma Ability to plan projects to achieve maximum process efficiency Capability to recognise elements of waste and countering them Skill to measure key aspects of a process to collect relevant data Ability to create a process map Ability to identify and measure process capability Ability to analysis data accurately to find cause-and-effect relationship and identify the root cause of

errors Hypothesis testing knowledge Ability to improve processes based on analysis Understanding of how to use various industry models for process improvement Ability to control processes Ability to ensure errors are removed before they can damage a process Understanding of capability analysis Understanding and use of lean Skill to control processes productivity and waste

Pre-Requsite Lean Six Sigma Green Belt (or equivalent workplace experience)

LSS Black Belt Define Phase

Quick ReviewRefresher

LSS Black Belt Measure Phase

Quick ReviewRefresher

LSS Black Belt Analyse Phase

Phase Description

The Analyse Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for isolating critical factors There are 9 modules in this phase

Welcome to Analyse

ldquoXrdquo Sifting

Perform a Multi-Vari Analysis

Interpret and a Multi-Vari Graph

Identify when a Multi-Vari Analysis is applicable

Interpret what Skewed data looks like

Explain how data distributions become Non-normal when they are really Normal

Inferential Statistics

Explain the meaning of the term ldquoInferential Statisticsrdquo

Describe the basic tenets of the Central Limit Theorem

Describe the impact of sample size on your estimates of population parameters

Explain Standard Error

Intro to Hypothesis Testing

Articulate the purpose of Hypothesis Testing

Explain the concepts of the Central Tendency

Be familiar with the types of Hypothesis Tests

Hypothesis Testing Normal Data Part 1

Determine appropriate sample sizes for testing Means

Conduct various Hypothesis Tests for Means

Properly Analyse Results

Hypothesis Testing Normal Data Part 2

Be able to conduct Hypothesis Testing of Variances

Understand how to Analyse Hypothesis Testing Results

Hypothesis Testing Non-Normal Data Part 1

Conduct Hypothesis Testing for equal variance

Conduct Hypothesis Testing for Medians

Analyse and interpret the results

Hypothesis Testing Non-Normal Data Part 2

Calculate and explain test for proportions

Calculate and explain contingency tests

Wrap Up amp Action Items

LSS Black Belt Improve Phase

Phase Description

The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions There are eight modules in this phase

Welcome to Improve

Process Modeling Regression

Perform the steps in a Correlation and a Regression Analysis

Explain when Correlation and Regression is appropriate

Advanced Process Modeling

Perform Non-Linear Regression Analysis

Perform Multiple Linear Regression Analysis

Determine the reason for experimenting

Describe the difference between a physical model and a DOE model

Explain an OFAT experiment and its primary weakness

Shown Main Effects Plots and interactions determine which effects and interactions may be significant

Create a Full Factorial Design

Experimental Methods

Be able to Design Conduct and Analyse an Experiment

Full Factorial Experiments

Understand how to Create Balanced amp Orthogonal Designs

Explain how Fit amp Diagnose amp Center Points factors into an experiment

Fractional Factorial Experiments

Explain why amp how to use a Fractional Factorial Design

Create a proper Fractional Factorial Design

Analyse a Proper model with Aliased Interactions

Wrap Up amp Action Items

LSS Black Belt Control Phase

Phase Description

The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions There are eight modules in this phase

Welcome to Control

Advanced Experiments

Use the results of a DOE to determine how to further optimise a process using the steepest ascentdescent method

Capability Analysis

Understand the importance of Capability Analysis as it is applied in the Control Phase

Select the appropriate method for Capability Analysis based on the type of data distribution of your process

Interpret the output of MINITABTMrsquos Capability functions

Understand how the use for Capability Analysis may alter through the DMAIC phases

Lean Controls

Reviewrefresher

Defect Controls

Reviewrefresher

Statistical Process Control - SPC

Describe the elements of an SPC Chart and the purposes of SPC

Understand how SPC ranks in defect prevention

Describe the 9 Step route or methodology of implementing a chart

Design subgroups if needed for SPC usage

Determine the frequency of sampling

Understand the Control Chart selection methodology

Be familiar with Control Chart parameter calculations such as UCL LCL and the Center Line

Six Sigma Control Plans

Understand the 5 phases of the Control Plan

Training

Documentation

Monitoring

Response

Aligning Systems and Structures

Wrap Up amp Action Items

Comprehensive training and exam preparation to achieve the Lean Six Sigma Green Belt Certification with the International Association of Six Sigma Certification (IASSC) ndash the most highly regarded independent global Green Belt Certification

This course is very comprehensive and doesnt require any pre-requisite training You will learn the foundation skills and develop up to the Green Belt level as part of this intensive 5-day course However this training does move quickly and covers a lot of in-depth information in great detail In addition to the scheduled course time (40 hours) you will need to set aside 18 hours for self-directed learning to ensure you stay up to date with absorbing and understanding the concepts discussed in the course Total course duration is up to 58 hours

For participants focused on Certification preparation it is important to know that the IASSC Global Certification is exam based Which means you can sit the exam and become certified as soon as you have successfully passed the exam which is based on global benchmarks

Our Lean Six Sigma Green Belt Training courses are run by Lean Six Sigma experts Attend a course today throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Green Belt Certification course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Green Belt Certification Training - Signature Series OUTLINE

Foreword

The Lean Six Sigma Green Belt Certification is a highly respected credential - it means you have demonstrated a level of mastery of specific methodologies and techniques required to help drive Continuous Improvement projects that have measurable commercially focused outcomes

This certified training course will provide you with the theory and then the opportunity to practice the techniques to help you reach the standard of Lean Six Sigma - Green Belt The course duration is five days In addition to the scheduled course time (40 hours) you will need to set aside 18 hours for self-directed learning to ensure you stay up to date with absorbing and understanding the concepts discussed in the course Total course duration is up to 58 hours

You will be supported by Australias leading trainers and become part of a global network of Six Sigma and Continuous Improvement specialists through PD Training and the IASSC

Outcomes

After completing this course you will have the Understanding of the concepts implementation amp objectives of Six Sigma Ability to use a structured approach to process improvement Ability to use DMAIC (Define Measure Analyse Implement and Control) methodology Skill to predict prevent and control defects in a process Understanding of the elements of waste Skills to achieve sustainable quality improvement through process improvement Understanding of the tools of process discovery Understanding of variation in processes Skills to reduce variation in processes and achieve predicted outcomes Ability to identify measure and analyse process potential Usage of inferential statistics Usage of hypothesis testing Understanding when to use which Six Sigma methodology Ability to use Capability Analysis to control processes Knowledge of the interdependence of Lean tools Skills to prevent identify and control defects Understanding and use of statistical process control Skills to train document monitor respond and align systems Skills to provide sustainable and cost-effective improvement in processes

Achieving your Yellow Belt Certification in Lean Six Sigma (based on the IASSC standard exam) demonstrates a certain command of Six Sigma and Lean processes and principles

The PD Training Lean Six Sigma Yellow Belt certification preparation and training course will empower you to contribute to any continuous improvement (CI) initiative During the course you will learn both techniques and strategies and how to put them into practice using a range of activities and case studies Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours

The tools you master will prepare you for the exam and empower you to support continuous improvement projects in your workplace Lean Six Sigma is the most highly regarded CI and Management System ever developed - Yellow Belt Certification is your ticket to enter the world of CI with credibility respect and ability

The training course provides comprehensive training and exam preparation to achieve Yellow Belt Certification with the International Association of Six Sigma Certification No prior knowledge of Lean Six Sigma is necessary to participate in this course

This LSS Certification program is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Yellow Belt Certification Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Yellow Belt Certification Training Signature Series OUTLINE

Foreword

The PD Training Yellow Belt Certification Training course is a practical training experience that includes the use of many LSS tools and techniques in a range of activities and scenarios outlined in the IASSC authorised training materials You will learn Lean Six Sigma theory and practice applying the techniques so that you will be well prepared to take the IASSC exam and be ready to contribute as a respected member of Continuous Improvement (CI) Projects Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours The implementation roadmaps within each phase provide you with a clear path for putting into practice the problem solving methodologies and measurement tools Various group exercises using training activities data sets and templates facilitate interactive group learning and collaboration Our expert LSS trainers look forward to welcoming you to the class and empowering you with skills and

LSS Black Belt Improve Phase

Phase Description

The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions There are eight modules in this phase

Welcome to Improve

Process Modeling Regression

Perform the steps in a Correlation and a Regression Analysis

Explain when Correlation and Regression is appropriate

Advanced Process Modeling

Perform Non-Linear Regression Analysis

Perform Multiple Linear Regression Analysis

Determine the reason for experimenting

Describe the difference between a physical model and a DOE model

Explain an OFAT experiment and its primary weakness

Shown Main Effects Plots and interactions determine which effects and interactions may be significant

Create a Full Factorial Design

Experimental Methods

Be able to Design Conduct and Analyse an Experiment

Full Factorial Experiments

Understand how to Create Balanced amp Orthogonal Designs

Explain how Fit amp Diagnose amp Center Points factors into an experiment

Fractional Factorial Experiments

Explain why amp how to use a Fractional Factorial Design

Create a proper Fractional Factorial Design

Analyse a Proper model with Aliased Interactions

Wrap Up amp Action Items

LSS Black Belt Control Phase

Phase Description

The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions There are eight modules in this phase

Welcome to Control

Advanced Experiments

Use the results of a DOE to determine how to further optimise a process using the steepest ascentdescent method

Capability Analysis

Understand the importance of Capability Analysis as it is applied in the Control Phase

Select the appropriate method for Capability Analysis based on the type of data distribution of your process

Interpret the output of MINITABTMrsquos Capability functions

Understand how the use for Capability Analysis may alter through the DMAIC phases

Lean Controls

Reviewrefresher

Defect Controls

Reviewrefresher

Statistical Process Control - SPC

Describe the elements of an SPC Chart and the purposes of SPC

Understand how SPC ranks in defect prevention

Describe the 9 Step route or methodology of implementing a chart

Design subgroups if needed for SPC usage

Determine the frequency of sampling

Understand the Control Chart selection methodology

Be familiar with Control Chart parameter calculations such as UCL LCL and the Center Line

Six Sigma Control Plans

Understand the 5 phases of the Control Plan

Training

Documentation

Monitoring

Response

Aligning Systems and Structures

Wrap Up amp Action Items

Comprehensive training and exam preparation to achieve the Lean Six Sigma Green Belt Certification with the International Association of Six Sigma Certification (IASSC) ndash the most highly regarded independent global Green Belt Certification

This course is very comprehensive and doesnt require any pre-requisite training You will learn the foundation skills and develop up to the Green Belt level as part of this intensive 5-day course However this training does move quickly and covers a lot of in-depth information in great detail In addition to the scheduled course time (40 hours) you will need to set aside 18 hours for self-directed learning to ensure you stay up to date with absorbing and understanding the concepts discussed in the course Total course duration is up to 58 hours

For participants focused on Certification preparation it is important to know that the IASSC Global Certification is exam based Which means you can sit the exam and become certified as soon as you have successfully passed the exam which is based on global benchmarks

Our Lean Six Sigma Green Belt Training courses are run by Lean Six Sigma experts Attend a course today throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Green Belt Certification course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Green Belt Certification Training - Signature Series OUTLINE

Foreword

The Lean Six Sigma Green Belt Certification is a highly respected credential - it means you have demonstrated a level of mastery of specific methodologies and techniques required to help drive Continuous Improvement projects that have measurable commercially focused outcomes

This certified training course will provide you with the theory and then the opportunity to practice the techniques to help you reach the standard of Lean Six Sigma - Green Belt The course duration is five days In addition to the scheduled course time (40 hours) you will need to set aside 18 hours for self-directed learning to ensure you stay up to date with absorbing and understanding the concepts discussed in the course Total course duration is up to 58 hours

You will be supported by Australias leading trainers and become part of a global network of Six Sigma and Continuous Improvement specialists through PD Training and the IASSC

Outcomes

After completing this course you will have the Understanding of the concepts implementation amp objectives of Six Sigma Ability to use a structured approach to process improvement Ability to use DMAIC (Define Measure Analyse Implement and Control) methodology Skill to predict prevent and control defects in a process Understanding of the elements of waste Skills to achieve sustainable quality improvement through process improvement Understanding of the tools of process discovery Understanding of variation in processes Skills to reduce variation in processes and achieve predicted outcomes Ability to identify measure and analyse process potential Usage of inferential statistics Usage of hypothesis testing Understanding when to use which Six Sigma methodology Ability to use Capability Analysis to control processes Knowledge of the interdependence of Lean tools Skills to prevent identify and control defects Understanding and use of statistical process control Skills to train document monitor respond and align systems Skills to provide sustainable and cost-effective improvement in processes

Achieving your Yellow Belt Certification in Lean Six Sigma (based on the IASSC standard exam) demonstrates a certain command of Six Sigma and Lean processes and principles

The PD Training Lean Six Sigma Yellow Belt certification preparation and training course will empower you to contribute to any continuous improvement (CI) initiative During the course you will learn both techniques and strategies and how to put them into practice using a range of activities and case studies Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours

The tools you master will prepare you for the exam and empower you to support continuous improvement projects in your workplace Lean Six Sigma is the most highly regarded CI and Management System ever developed - Yellow Belt Certification is your ticket to enter the world of CI with credibility respect and ability

The training course provides comprehensive training and exam preparation to achieve Yellow Belt Certification with the International Association of Six Sigma Certification No prior knowledge of Lean Six Sigma is necessary to participate in this course

This LSS Certification program is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Yellow Belt Certification Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Yellow Belt Certification Training Signature Series OUTLINE

Foreword

The PD Training Yellow Belt Certification Training course is a practical training experience that includes the use of many LSS tools and techniques in a range of activities and scenarios outlined in the IASSC authorised training materials You will learn Lean Six Sigma theory and practice applying the techniques so that you will be well prepared to take the IASSC exam and be ready to contribute as a respected member of Continuous Improvement (CI) Projects Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours The implementation roadmaps within each phase provide you with a clear path for putting into practice the problem solving methodologies and measurement tools Various group exercises using training activities data sets and templates facilitate interactive group learning and collaboration Our expert LSS trainers look forward to welcoming you to the class and empowering you with skills and

Statistical Process Control - SPC

Describe the elements of an SPC Chart and the purposes of SPC

Understand how SPC ranks in defect prevention

Describe the 9 Step route or methodology of implementing a chart

Design subgroups if needed for SPC usage

Determine the frequency of sampling

Understand the Control Chart selection methodology

Be familiar with Control Chart parameter calculations such as UCL LCL and the Center Line

Six Sigma Control Plans

Understand the 5 phases of the Control Plan

Training

Documentation

Monitoring

Response

Aligning Systems and Structures

Wrap Up amp Action Items

Comprehensive training and exam preparation to achieve the Lean Six Sigma Green Belt Certification with the International Association of Six Sigma Certification (IASSC) ndash the most highly regarded independent global Green Belt Certification

This course is very comprehensive and doesnt require any pre-requisite training You will learn the foundation skills and develop up to the Green Belt level as part of this intensive 5-day course However this training does move quickly and covers a lot of in-depth information in great detail In addition to the scheduled course time (40 hours) you will need to set aside 18 hours for self-directed learning to ensure you stay up to date with absorbing and understanding the concepts discussed in the course Total course duration is up to 58 hours

For participants focused on Certification preparation it is important to know that the IASSC Global Certification is exam based Which means you can sit the exam and become certified as soon as you have successfully passed the exam which is based on global benchmarks

Our Lean Six Sigma Green Belt Training courses are run by Lean Six Sigma experts Attend a course today throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Green Belt Certification course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Green Belt Certification Training - Signature Series OUTLINE

Foreword

The Lean Six Sigma Green Belt Certification is a highly respected credential - it means you have demonstrated a level of mastery of specific methodologies and techniques required to help drive Continuous Improvement projects that have measurable commercially focused outcomes

This certified training course will provide you with the theory and then the opportunity to practice the techniques to help you reach the standard of Lean Six Sigma - Green Belt The course duration is five days In addition to the scheduled course time (40 hours) you will need to set aside 18 hours for self-directed learning to ensure you stay up to date with absorbing and understanding the concepts discussed in the course Total course duration is up to 58 hours

You will be supported by Australias leading trainers and become part of a global network of Six Sigma and Continuous Improvement specialists through PD Training and the IASSC

Outcomes

After completing this course you will have the Understanding of the concepts implementation amp objectives of Six Sigma Ability to use a structured approach to process improvement Ability to use DMAIC (Define Measure Analyse Implement and Control) methodology Skill to predict prevent and control defects in a process Understanding of the elements of waste Skills to achieve sustainable quality improvement through process improvement Understanding of the tools of process discovery Understanding of variation in processes Skills to reduce variation in processes and achieve predicted outcomes Ability to identify measure and analyse process potential Usage of inferential statistics Usage of hypothesis testing Understanding when to use which Six Sigma methodology Ability to use Capability Analysis to control processes Knowledge of the interdependence of Lean tools Skills to prevent identify and control defects Understanding and use of statistical process control Skills to train document monitor respond and align systems Skills to provide sustainable and cost-effective improvement in processes

Achieving your Yellow Belt Certification in Lean Six Sigma (based on the IASSC standard exam) demonstrates a certain command of Six Sigma and Lean processes and principles

The PD Training Lean Six Sigma Yellow Belt certification preparation and training course will empower you to contribute to any continuous improvement (CI) initiative During the course you will learn both techniques and strategies and how to put them into practice using a range of activities and case studies Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours

The tools you master will prepare you for the exam and empower you to support continuous improvement projects in your workplace Lean Six Sigma is the most highly regarded CI and Management System ever developed - Yellow Belt Certification is your ticket to enter the world of CI with credibility respect and ability

The training course provides comprehensive training and exam preparation to achieve Yellow Belt Certification with the International Association of Six Sigma Certification No prior knowledge of Lean Six Sigma is necessary to participate in this course

This LSS Certification program is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Yellow Belt Certification Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Yellow Belt Certification Training Signature Series OUTLINE

Foreword

The PD Training Yellow Belt Certification Training course is a practical training experience that includes the use of many LSS tools and techniques in a range of activities and scenarios outlined in the IASSC authorised training materials You will learn Lean Six Sigma theory and practice applying the techniques so that you will be well prepared to take the IASSC exam and be ready to contribute as a respected member of Continuous Improvement (CI) Projects Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours The implementation roadmaps within each phase provide you with a clear path for putting into practice the problem solving methodologies and measurement tools Various group exercises using training activities data sets and templates facilitate interactive group learning and collaboration Our expert LSS trainers look forward to welcoming you to the class and empowering you with skills and

Lean Six Sigma Green Belt Certification Training - Signature Series OUTLINE

Foreword

The Lean Six Sigma Green Belt Certification is a highly respected credential - it means you have demonstrated a level of mastery of specific methodologies and techniques required to help drive Continuous Improvement projects that have measurable commercially focused outcomes

This certified training course will provide you with the theory and then the opportunity to practice the techniques to help you reach the standard of Lean Six Sigma - Green Belt The course duration is five days In addition to the scheduled course time (40 hours) you will need to set aside 18 hours for self-directed learning to ensure you stay up to date with absorbing and understanding the concepts discussed in the course Total course duration is up to 58 hours

You will be supported by Australias leading trainers and become part of a global network of Six Sigma and Continuous Improvement specialists through PD Training and the IASSC

Outcomes

After completing this course you will have the Understanding of the concepts implementation amp objectives of Six Sigma Ability to use a structured approach to process improvement Ability to use DMAIC (Define Measure Analyse Implement and Control) methodology Skill to predict prevent and control defects in a process Understanding of the elements of waste Skills to achieve sustainable quality improvement through process improvement Understanding of the tools of process discovery Understanding of variation in processes Skills to reduce variation in processes and achieve predicted outcomes Ability to identify measure and analyse process potential Usage of inferential statistics Usage of hypothesis testing Understanding when to use which Six Sigma methodology Ability to use Capability Analysis to control processes Knowledge of the interdependence of Lean tools Skills to prevent identify and control defects Understanding and use of statistical process control Skills to train document monitor respond and align systems Skills to provide sustainable and cost-effective improvement in processes

Achieving your Yellow Belt Certification in Lean Six Sigma (based on the IASSC standard exam) demonstrates a certain command of Six Sigma and Lean processes and principles

The PD Training Lean Six Sigma Yellow Belt certification preparation and training course will empower you to contribute to any continuous improvement (CI) initiative During the course you will learn both techniques and strategies and how to put them into practice using a range of activities and case studies Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours

The tools you master will prepare you for the exam and empower you to support continuous improvement projects in your workplace Lean Six Sigma is the most highly regarded CI and Management System ever developed - Yellow Belt Certification is your ticket to enter the world of CI with credibility respect and ability

The training course provides comprehensive training and exam preparation to achieve Yellow Belt Certification with the International Association of Six Sigma Certification No prior knowledge of Lean Six Sigma is necessary to participate in this course

This LSS Certification program is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Yellow Belt Certification Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Yellow Belt Certification Training Signature Series OUTLINE

Foreword

The PD Training Yellow Belt Certification Training course is a practical training experience that includes the use of many LSS tools and techniques in a range of activities and scenarios outlined in the IASSC authorised training materials You will learn Lean Six Sigma theory and practice applying the techniques so that you will be well prepared to take the IASSC exam and be ready to contribute as a respected member of Continuous Improvement (CI) Projects Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours The implementation roadmaps within each phase provide you with a clear path for putting into practice the problem solving methodologies and measurement tools Various group exercises using training activities data sets and templates facilitate interactive group learning and collaboration Our expert LSS trainers look forward to welcoming you to the class and empowering you with skills and

Achieving your Yellow Belt Certification in Lean Six Sigma (based on the IASSC standard exam) demonstrates a certain command of Six Sigma and Lean processes and principles

The PD Training Lean Six Sigma Yellow Belt certification preparation and training course will empower you to contribute to any continuous improvement (CI) initiative During the course you will learn both techniques and strategies and how to put them into practice using a range of activities and case studies Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours

The tools you master will prepare you for the exam and empower you to support continuous improvement projects in your workplace Lean Six Sigma is the most highly regarded CI and Management System ever developed - Yellow Belt Certification is your ticket to enter the world of CI with credibility respect and ability

The training course provides comprehensive training and exam preparation to achieve Yellow Belt Certification with the International Association of Six Sigma Certification No prior knowledge of Lean Six Sigma is necessary to participate in this course

This LSS Certification program is now available throughout Australia including Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth

Please click on the Public Class tab below to view our Lean Six Sigma Yellow Belt Certification Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location

Lean Six Sigma Yellow Belt Certification Training Signature Series OUTLINE

Foreword

The PD Training Yellow Belt Certification Training course is a practical training experience that includes the use of many LSS tools and techniques in a range of activities and scenarios outlined in the IASSC authorised training materials You will learn Lean Six Sigma theory and practice applying the techniques so that you will be well prepared to take the IASSC exam and be ready to contribute as a respected member of Continuous Improvement (CI) Projects Course duration is 21 hours with an additional six hours of self-study required to understand the content Total duration is 27 hours The implementation roadmaps within each phase provide you with a clear path for putting into practice the problem solving methodologies and measurement tools Various group exercises using training activities data sets and templates facilitate interactive group learning and collaboration Our expert LSS trainers look forward to welcoming you to the class and empowering you with skills and

techniques you can put into practice on the job and advance your career

Outcomes

After completing this course you will have learned Complete understanding of Six Sigma Ability to improve processes for enhanced product quality Understanding of the tactical and strategic aspects of Lean Six Sigma Understanding of process capability Skill to Define Measure Analyse Improve and Control (DMAIC) processes Understanding of process discovery An accurate system of predicting outcomes measurable and quantifiable Clear understanding of goals A highly effective methodology to improve processes drastically Methods to minimise variability in processes Capability to maximise production by fully utilising the potential of processes Ability to reduce waste through the identification and removal of present and potential errors Control over defects for their effective prevention Means to build strong managers and leaders A highly effective quality management system Smoother faster and error-free processes Effective means to drastically increase savings through reduction in waste and improvement in

processes

YEARLY AT PD TRAINING

15000 PEOPLE 390 CITIES Over 15000 people Over 390 Cities

in workshops in 16 Countries

1300 CLIENTS 45 STAR FEEDBACKOver 1300 Corporate Participants 445 Government amp NFPs Their employer 455

10000 PROFILESAha moments for 1000s of people

WHY PD TRAININGOur purpose is to help your organisation provide training and development

to your people that is on target fun retained and above all helps them achieve their goals

PD Training has been providing learning solutions for over 10 Years with a continuous improvement methodology

After incorporating feedback from 400 trainers each year and 15000 participants spread across 22

countries we are able create outstanding learning experiences that promotes lasting change are cost

effective and that changes lives

WE GIVE WITH PURPOSE AND IMPACT GLOBALLY

Our Partnership though B1G1 allows for us to provide social impact to the

world on behalf of our participants and bookers To date through every training

course booked through PDT training we have been able to deliver numerous

impacts of quality education health and wellbeing and activities to reduce

poverty

Join thousands of organisations that have grown their people withPD Training through outstanding learning experiences

YEARLY AT PD TRAINING

15000 PEOPLE 390 CITIES Over 15000 people Over 390 Cities

in workshops in 16 Countries

1300 CLIENTS 45 STAR FEEDBACKOver 1300 Corporate Participants 445 Government amp NFPs Their employer 455

10000 PROFILESAha moments for 1000s of people

WHY PD TRAININGOur purpose is to help your organisation provide training and development

to your people that is on target fun retained and above all helps them achieve their goals

PD Training has been providing learning solutions for over 10 Years with a continuous improvement methodology

After incorporating feedback from 400 trainers each year and 15000 participants spread across 22

countries we are able create outstanding learning experiences that promotes lasting change are cost

effective and that changes lives

WE GIVE WITH PURPOSE AND IMPACT GLOBALLY

Our Partnership though B1G1 allows for us to provide social impact to the

world on behalf of our participants and bookers To date through every training

course booked through PDT training we have been able to deliver numerous

impacts of quality education health and wellbeing and activities to reduce

poverty

Join thousands of organisations that have grown their people withPD Training through outstanding learning experiences